User`s guide
Table Of Contents
- USER’S GUIDE MFC-9120CN MFC-9320CW
- Approval Information and Compilation and Publication Notice
- EC Declaration of Conformity
- Table of Contents
- Section I: General
- 1 General information
- Using the documentation
- Accessing the Software User’s Guide and Network User’s Guide
- Viewing documentation
- Viewing documentation (Windows®)
- How to find scanning instructions
- Software User’s Guide:
- ScanSoft™ PaperPort™ 11SE with OCR How-to-Guides:
- How to find Network setup instructions
- Viewing documentation (Macintosh)
- How to find scanning instructions
- Software User’s Guide:
- Presto! PageManager User’s Guide:
- How to find Network setup instructions
- Viewing documentation
- Accessing Brother Support (For Windows®)
- Control panel overview
- 2 Loading paper and documents
- 3 General Setup
- 4 Security features
- 1 General information
- Section II: Fax
- 5 Sending a fax
- How to fax
- Broadcasting (black & white only)
- Additional sending operations
- Sending faxes using multiple settings
- Electronic cover page (black & white only)
- Contrast
- Changing Fax Resolution
- Dual access (black & white only)
- Real Time Transmission
- Overseas Mode
- Delayed Fax (black & white only)
- Delayed batch transmission (black & white only)
- Checking and cancelling waiting jobs
- Sending a fax manually
- Out of memory message
- 6 Receiving a fax
- 7 Telephone and external devices
- 8 Dialling and storing numbers
- 9 Remote Fax Options (black & white only)
- 10 Polling
- 11 Printing reports
- 5 Sending a fax
- Section III: Copy
- Section IV: Direct printing
- Section V: Software
- Section VI: Appendixes
- A Safety and legal
- B Options
- C Troubleshooting and routine maintenance
- Troubleshooting
- Error and maintenance messages
- Routine maintenance
- Replacing the consumable items
- Replacing periodic maintenance parts
- Machine Information
- Packing and shipping the machine
- D Menu and features
- E Specifications
- F Glossary
- Index
- brother UK/IRE
115
C
C
Troubleshooting C
If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/
.
If you are having difficulty with your machine C
If you think there is a problem with the way your faxes look, make a copy first. If the copy looks
good, the problem may not be your machine. Check the chart below and follow the troubleshooting
tips.
Troubleshooting and routine
maintenance
C
Printing or printing received faxes
Difficulties Suggestions
Condensed print
Horizontal streaks
Top and bottom sentences are
cut off
Missing lines
Usually this is caused by a poor telephone connection. If your copy looks good,
you probably had a bad connection, with static or interference on the telephone
line. Ask the other party to send the fax again.
Poor print quality See Improving the print quality on page 124.
Vertical black lines when receiving The corona wires for printing may be dirty. Clean the corona wires on the four
drum units. (See Cleaning the corona wires on page 148.)
The sender’s scanner may be dirty. Ask the sender to make a copy to see if the
problem is with the sending machine. Try receiving from another fax machine.
If the problem continues, call your dealer for service.
Received faxes appear as split or
blank pages.
If the received faxes are divided and printed on two pages or if you get an extra
blank page, your paper size setting may not be correct for the paper you are using.
(See Paper Size on page 24.)
Turn on Auto Reduction. (See Printing a reduced incoming fax on page 48.)