User Manual
Table Of Contents
- USER’S GUIDE MFC-9120CN MFC-9320CW
- Approval Information and Compilation and Publication Notice
- EC Declaration of Conformity (EU only)
- Table of Contents
- Section I: General
- 1 General information
- Using the documentation
- Accessing the Software User’s Guide and Network User’s Guide
- Viewing documentation
- Viewing documentation (Windows®)
- How to find scanning instructions
- Software User’s Guide:
- ScanSoft™ PaperPort™ 11SE with OCR How-to-Guides:
- How to find Network setup instructions
- Viewing documentation (Macintosh)
- How to find scanning instructions
- Software User’s Guide:
- Presto! PageManager User’s Guide:
- How to find Network setup instructions
- Viewing documentation
- Accessing Brother Support (For Windows®)
- Control panel overview
- 2 Loading paper and documents
- 3 General Setup
- 4 Security features
- 1 General information
- Section II: Fax
- 5 Sending a fax
- How to fax
- Broadcasting (black & white only)
- Additional sending operations
- Sending faxes using multiple settings
- Electronic cover page (black & white only)
- Contrast
- Changing Fax Resolution
- Dual access (black & white only)
- Real Time Transmission
- Overseas Mode
- Delayed Fax (black & white only)
- Delayed batch transmission (black & white only)
- Checking and cancelling waiting jobs
- Sending a fax manually
- Out of memory message
- 6 Receiving a fax
- 7 Telephone and external devices
- 8 Dialling and storing numbers
- 9 Remote Fax Options (black & white only)
- 10 Polling
- 11 Printing reports
- 5 Sending a fax
- Section III: Copy
- Section IV: Direct printing
- Section V: Software
- Section VI: Appendixes
- A Safety and legal
- B Options
- C Troubleshooting and routine maintenance
- Troubleshooting
- Error and maintenance messages
- Routine maintenance
- Replacing the consumable items
- Replacing periodic maintenance parts
- Machine Information
- Packing and shipping the machine
- D Menu and features
- E Specifications
- F Glossary
- Index
- brother SAF/GLF
Troubleshooting and routine maintenance
123
C
Coloured lines across the page
If coloured lines appear at 30 mm intervals, replace the toner
cartridge that matches the colour of the line. (See Replacing a Toner
cartridge on page 155.)
If coloured lines appear at 94 mm intervals, put in a new drum unit
that matches the colour of the line. (See Replacing the drum units
on page 161.)
White spots or hollow print
If the problem is not solved after printing a few pages, the drum unit
may be stained. Clean all four drum units. (See Small spots on the
printed pages in Cleaning the drum unit on page 146.)
Make sure that the media type settings in the printer driver and in the
machine's Paper Type menu matches the type of paper you are
using. (See Acceptable paper and other print media on page 17 and
Basic tab in the Software User's Guide on the CD-ROM.)
Check the machine’s environment. Conditions such as high humidity
can cause white spots or hollow print. (See Choosing a location
on page 100.)
Completely blank or some
colours are missing
Put in a new toner cartridge. (See Replacing a Toner cartridge
on page 155.)
You may only need to replace one toner cartridge to solve the print
problem. To identify which toner cartridge needs to be replaced,
please visit us at http://solutions.brother.com/
to view our FAQs and
troubleshooting tips.
Put in a new drum unit. (See Replacing the drum units on page 161.)
You may only need to replace one drum unit to solve the print
problem. To identify which drum needs to be replaced, please visit us
at http://solutions.brother.com/
to view our FAQs and troubleshooting
tips.
Coloured spots at 94 mm
If the problem is not solved after printing a few pages, the drum unit
may have glue from a label stuck on the drum surface. Clean the
drum unit. (See Large spots on the printed pages in Cleaning the
drum unit on page 146.)
Put in a new drum unit. (See Replacing the drum units on page 161.)
You may only need to replace one drum unit to solve the print
problem. To identify which drum needs to be replaced, please visit us
at http://solutions.brother.com/
to view our FAQs and troubleshooting
tips.
Coloured spots at 30 mm
Identify the colour causing the problem and put in a new toner
cartridge. (See Replacing a Toner cartridge on page 155.)
You may only need to replace one toner cartridge to solve the print
problem. To identify which toner cartridge needs to be replaced,
please visit us at http://solutions.brother.com/
to view our FAQs and
troubleshooting tips.
Examples of poor print
quality
Recommendation
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
94 mm
94 mm
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
30 mm
30 mm