User Manual
Table Of Contents
- USER’S GUIDE MFC-9120CN MFC-9320CW
- Approval Information and Compilation and Publication Notice
- EC Declaration of Conformity (EU only)
- Table of Contents
- Section I: General
- 1 General information
- Using the documentation
- Accessing the Software User’s Guide and Network User’s Guide
- Viewing documentation
- Viewing documentation (Windows®)
- How to find scanning instructions
- Software User’s Guide:
- ScanSoft™ PaperPort™ 11SE with OCR How-to-Guides:
- How to find Network setup instructions
- Viewing documentation (Macintosh)
- How to find scanning instructions
- Software User’s Guide:
- Presto! PageManager User’s Guide:
- How to find Network setup instructions
- Viewing documentation
- Accessing Brother Support (For Windows®)
- Control panel overview
- 2 Loading paper and documents
- 3 General Setup
- 4 Security features
- 1 General information
- Section II: Fax
- 5 Sending a fax
- How to fax
- Broadcasting (black & white only)
- Additional sending operations
- Sending faxes using multiple settings
- Electronic cover page (black & white only)
- Contrast
- Changing Fax Resolution
- Dual access (black & white only)
- Real Time Transmission
- Overseas Mode
- Delayed Fax (black & white only)
- Delayed batch transmission (black & white only)
- Checking and cancelling waiting jobs
- Sending a fax manually
- Out of memory message
- 6 Receiving a fax
- 7 Telephone and external devices
- 8 Dialling and storing numbers
- 9 Remote Fax Options (black & white only)
- 10 Polling
- 11 Printing reports
- 5 Sending a fax
- Section III: Copy
- Section IV: Direct printing
- Section V: Software
- Section VI: Appendixes
- A Safety and legal
- B Options
- C Troubleshooting and routine maintenance
- Troubleshooting
- Error and maintenance messages
- Routine maintenance
- Replacing the consumable items
- Replacing periodic maintenance parts
- Machine Information
- Packing and shipping the machine
- D Menu and features
- E Specifications
- F Glossary
- Index
- brother SAF/GLF
116
Copy difficulties
Difficulties Suggestions
Cannot make a copy.
Make sure that Copy is illuminated. (See Entering copy mode
on page 78.)
(For MFC-9320CW only) Contact your administrator to check your Secure
Function Lock Settings.
Vertical black line appears in
copies.
Black vertical lines on copies are typically caused by dirt or correction fluid on the
glass strip, or one or more corona wires are dirty. (See Cleaning the scanner glass
on page 143 and Cleaning the corona wires on page 145.)
Copies are blank. Make sure you are loading the document correctly. (See Using the automatic
document feeder (ADF) on page 22 or Using the scanner glass on page 23.)
Printing difficulties
Difficulties Suggestions
No printout. Check that the machine is plugged in and the power switch is turned on.
Check that the toner cartridge and drum unit are installed correctly. (See
Replacing the drum units on page 161.)
Check the interface cable connection on both the machine and your computer.
(See the Quick Setup Guide.)
Check that the correct printer driver has been installed and chosen.
Check to see if the LCD is showing an error message. (See Error and
maintenance messages on page 129.)
Check the machine is online: (Windows Vista
®
) Click the Start button,
Control Panel, Hardware and Sound, and then Printers. Right-click
Brother MFC-XXXX Printer. Make sure that Use Printer Offline is
unchecked. (Windows
®
XP and Windows Server
®
2003) Click the Start
button and choose Printers and Faxes. Right-click Brother MFC-XXXX
Printer. Make sure that Use Printer Offline is unchecked. (Windows
®
2000)
Click the Start button and choose Settings and then Printers. Right-click
Brother MFC-XXXX Printer. Make sure that Use Printer Offline is
unchecked.
(For MFC-9320CW only) Contact your administrator to check your Secure
Function Lock settings.
The machine prints unexpectedly
or it prints garbage.
Pull out the paper tray and wait until the machine stops printing. Then turn off
the machine and disconnect from the power for several minutes. (The
machine can be turned off for up to 60 hours without losing faxes stored in the
memory.)
Check the settings in your application to make sure it is set up to work with
your machine.
The machine prints the first couple
of pages correctly, then some
pages have text missing.
Check the settings in your application to make sure that it is set up to work with
your machine.
Your computer is not recognising the machine’s input buffer’s full signal. Make
sure that you connected the interface cable correctly. (See the Quick Setup
Guide.)