OWNER’S MANUAL ,,,, ,,,, ,,,, ,,,, ,,,, ,,,, ,,,, ,,,, ,,,, ,,,, ,,,, ,,,, ,,,, ,,,, ,,,, ,,,, ,,,, MFC 9100C ,,,, ,,,, ,,,, ®
If You Need to Call Customer Service Please complete the following information for future reference: Model Number: MFC 9100C Serial Number:* ______________________________________ Date of Purchase: ______________________________________ Place of Purchase: ______________________________________ * The serial number is on the back of the unit. Retain this manual with your sales receipt as a permanent record of your purchase, in the event of a theft, fire or warranty service.
Brother Numbers Fax-Back System Brother Customer Service has installed an easy-to-use Fax-Back System, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any fax machine, not just the one from which you are calling.
Ordering Accessories and Supplies For best quality results use only genuine Brother accessories, available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (In the USA, you can visit us online for a complete selection of Brother accessories and supplies available for purchase.) USA: 1-888-879-3232 (voice) 1-800-947-1445 (fax) http://www.brothermall.
Notice – Disclaimer of Warranties (For USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE.
BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (For MFC 9100C Only) (For USA Only) This warranty gives you certain rights and you may also have other rights that may vary from state to state. This warranty is given only to the enduse purchaser of the accompanying product (referred to in this warranty as “this Product”). What is covered: Brother warrants to you for the Warranty Period that there are no defects in the materials, workmanship or Year 2000 compliance of this Product.
BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (For MFC 9100C Only) (For USA Only) Product if: (i) you do not return your original Product to Brother within five (5) business days; (ii) the malfunctions of your original Product are not covered by the limited warranty; (iii) the proper packaging instructions are not followed and has caused damage to the product; or (iv) the warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (For Canada Only) Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centers, will repair this MFC/Facsimile machine free of charge if defective in material or workmanship.
Table of Contents 1 Introduction ....................................................................................... 1-1 Using This Manual ............................................................................ 1-1 Finding Information .................................................................... 1-1 Test Sheet Procedures (For USA Only) ............................................ 1-1 MFC 9100C Control Panel Overview .............................................. 1-2 About Fax Machines ....
4 Initial Setup ........................................................................................ 4-1 Getting Started ................................................................................... 4-1 Setting Dialing Mode (Tone/Pulse) ............................................ 4-1 Setting Date and Time ................................................................. 4-1 Setting Station ID ........................................................................ 4-2 Entering Text .............
Dual Access ................................................................................. 6-5 Real Time Transmission .............................................................. 6-6 Checking the Jobs Status ............................................................ 6-6 Canceling Jobs in Memory ......................................................... 6-7 Basic Sending Operations ................................................................. 6-7 Composing Electronic Cover Page ....................
x 10 Making Copies ................................................................................. 10-1 Color Copy Keys .............................................................................. 10-1 Basic Copy Operations .................................................................... 10-1 Copying One Page .................................................................... 10-1 Multiple Copies (Using the ADF) ............................................. 10-2 Memory Full Message ..............
Overview of Basic Steps ........................................................... 12-4 Choosing the Software to Install ............................................... 12-4 Install Multi-Function Link® Pro Software ........................ 12-4 Install NetCentric™ FaxStorm ........................................... 12-4 Install Automatic E-Mail Printing ...................................... 12-4 Install FaxSpeed .................................................................
2 in 1 ................................................................................... 14-4 Copies ....................................................................................... 14-5 Collate ................................................................................. 14-5 Reverse Order ..................................................................... 14-5 Quality/Color Tab ............................................................................ 14-6 Quality ........................
Scanning a Document ...................................................................... 16-4 TWAIN COMPLIANT ....................................................... 16-4 Accessing the Scanner .............................................................. 16-5 Scanning a Document into the PC ............................................ 16-5 Settings in the Scanner Window ............................................... 16-6 Resolution: .......................................................................
If You Are Using Windows NT® Workstation Version 4.0 ...................................................................... 17-10 Setting Up Contacts in the Contact Manager .......................... 17-10 To Add a New Contact to the All Group: ......................... 17-11 To Add a New Contact to Another Group: ....................... 17-12 Changing Contact Detail .................................................. 17-12 Setting Up Multiple Addresses .........................................
To send the current document in your word processor directly to FaxSpeed: ........................................................ 19-6 How to Read an InfoImage that Was Printed at Your MFC ............................................................................. 19-6 Follow these steps when a received InfoImage printed at the MFC: .......................................................... 19-6 How to Read an InfoImage that Was Received Into Multi-Function Link® Pro .....................................
Routine Maintenance .................................................................... 21-14 Cleaning the Scanner .............................................................. 21-14 Cleaning the MFC Printer Platen ............................................ 21-15 Cleaning the Pick-up Roller .................................................... 21-16 Replacing the Ink Cartridges .................................................. 21-16 For Customer Service ..................................................
1 Introduction Using This Manual Thank you for purchasing a Brother Multi-Function Center (MFC). This MFC has been designed to be simple to use, with LCD screen prompts to guide you through functions. However, you can use your MFC to its fullest potential by taking a few minutes to read this manual. Additionally, your MFC has a Help Key. Press operational steps and functions. Help to print a list of basic Finding Information All chapter headings and subheadings are listed in the Table of Contents.
MFC 9100C Control Panel Overview 1 2 3 4 5 6 7 8 9 10 11 12 13 1 One Touch Keys These 8 keys give you instant access to previously stored phone numbers. 2 Help Whenever the Date and Time are displayed on the LCD, you can press this key to print a quick reference Help List. The Help List shows how to program functions, register information and how to get basic information.
10 Color Printer Keys: On/OffLine Use this key to turn the printer online (ready to receive PC data) and offline (not ready to receive PC data) alternately. When the printer is online, the LCD displays ONLINE. Reset Clears data from the printer memory, and then resets and restores to the factory default settings. Priority Press this key to receive all faxes in memory without first printing them. Ink Management Cleans the ink print heads and/or resets the ink dot counter after replacing and ink cartridge.
About Fax Machines If you’re a first-time fax machine user, fax operation might seem a little mysterious. Soon, you’ll recognize the unusual fax tones on your phone line, and be able to send and receive faxes easily. Fax Tones and Handshake When someone is sending a fax, the MFC sends fax calling tones, (CNG tones)—soft, intermittent beeps at 4-second intervals. You’ll hear them when you dial and press Start , and they continue for about 40 seconds after dialing.
2 Assembly and Connections Packing List Make sure you have the following items: Telephone Line Cord Brother Color Suite (2 CD-ROMs) Bi-directional Parallel Cable Ink Cartridges Paper Cassette StartCard Starter Coated Paper (Ink Jet Paper) Owner’s Manual Reference Guide for Improving Print Quality If an item is missing, call Brother Customer Service at 1-800-284-4329 (USA), 1-800-853-6660 (from within Canada) or 1-514-685-6464 (from within Montreal).
Choosing a Location Place your MFC on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the MFC near a telephone jack and a standard, grounded power outlet. Choose a location where the temperature remains between 50°F and 95°F (10°–35°C). Avoid placing your MFC in a high-traffic area. Do not place near heaters, air conditioners, water, chemicals, or refrigerators. Do not expose the MFC to direct sunlight, excessive heat, moisture, or dust.
1 Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool. 2 Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. 3 Do not use the telephone to report a gas leak in the vicinity of the leak. Paper The quality of your document can be affected by the kind of paper you use in the MFC.
■ Transparencies designed for laser printers/copiers may stain your next document. Use only recommended transparencies. Curled or damaged paper may cause paper jams and misfeeds. If the paper is curled, straighten it as much as possible by rolling it in the opposite direction of the curl.
Print Area The Print Area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet and envelopes. Cut Sheet 3 Envelopes 3 4 4 1 1 2 2 unprintable area (inch) Paper Type Paper Size 1 2 3 4 Fax 0.16 Mono Copy Letter, Legal Color Copy 0.12 0.43 0.16 0.24 Printer Cut Sheet 0.34 Fax Mono Copy A4 Color Copy 0.12 0.43 Printer 0.08 0.08 0.13 0.13 0.13 0.13 Executive Printer 0.12 0.43 0.13 0.
Loading Paper in the Multi-Purpose Paper Cassette Before you install paper, please read Paper, pages 2-3~4. The paper cassette can hold up to 250 sheets of paper (20 lb). 1) Remove the paper cassette (lift up and pull out). 2) Remove the cassette cover. 3) Adjust the cassette to the letter (A4/LTR) or legal position for the size of paper you are using. To adjust the cassette to legal size, press the button on the left and pull out the front part of the cassette.
6) Slide the paper cassette into the MFC until it locks into place. 7) Pull out the paper output tray. Paper Output Tray Connecting the MFC Scanner Cover 1 Release the scanner lock lever. A) Press the blue Scanner Cover Release Button on the right side of the MFC and lift the scanner cover until it locks in the open position. Scanner Cover Release Button B) The blue Scanner Lock Lever is on the back left under side of the scanner cover. Push the lever up to unlock the scanner.
2 Connect the power cord. There is no ON/OFF switch. When you plug in the power cord, the power goes on and the screen alternately displays. SET CARTRIDGES OFFLINE PLS OPEN COVER OFFLINE 3 Connect the telephone line cord. Connect one end of the telephone line cord to the jack on the MFC and the other end to a modular wall jack. WARNING ■ The MFC must be grounded using a 3-prong plug.
3 Open the ink cartridge covers by pressing the clips together as shown in the illustration. Cartridge Cover Clips 4 Remove the yellow shipping cover (lift it up and out). Caution ■ Yellow Shipping The bottom of the yellow Cover shipping cover is wet with ink that will cause stains, so wipe it clean before you place it down. Keep the yellow shipping cover in a safe place. You will need it in the future when you replace the print head.
7 Each color has its own Cartridge Sensor correct position. Gently insert the Black ink cartridge, matching the color of the cartridge covers. Please be careful not to press down on the cartridge sensor (see illustration) when inserting a cartridge. 8 Repeat Steps 5–7 to install each color ink cartridge. 9 Close the cartridge covers until they click into place. 10 After installing all ink cartridges, close the scanner cover.
12 Only during initial ink cartridge installation, the screen shows. PRINT OK? 1.YES 2.NO Check the print quality of the test sheet. If it is not good, clean the print head again, by pressing 2 . The screen will ask you if the print quality is OK for each color. Press 2 for any color with a problem. You can choose several colors. After cleaning is finished, press Start . The MFC starts printing Test Sheet No. 2.
Connections Connecting an External Telephone Although your MFC does not have a handset, you can connect a separate telephone (or telephone answering device) directly to your MFC. Connect the modular plug on the telephone’s line cord to the jack labeled EXT. on the left side of the MFC. Whenever this phone (or TAD) is in use, the screen displays TELEPHONE. To disconnect the call on the external phone and switch to the MFC, press Hook .
Do not connect a TAD elsewhere on the same phone line. 1 Plug the telephone line cord from the wall jack into the left side of the MFC, in the jack labeled LINE. 2 Plug the telephone line cord from your TAD into the left side of the MFC, in the jack labeled EXT. (Make sure this cord is connected to the TAD at the TAD’s telephone line jack, and not its telephone set jack.) 3 Set your external TAD to four rings or less. (The MFC’s Ring Delay setting does not apply). 4 Record the outgoing message.
Special Line Considerations Roll Over Phone Lines A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or “rolled over” to the next available phone line in a preset order. Your MFC can work in a roll over system as long as it is the last number in the sequence, so the call cannot roll away.
Installing MFC, External Two-Line TAD, and Two-Line Telephone When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your MFC must be isolated on one line at both the wall jack and at the TAD. The most common connection is to put the MFC on Line 2, which is our assumption in the following steps. The back of the two-line TAD must have two telephone jacks: one labeled L1 or L1/L2, and the other labeled L2.
Multi-Line Connections (PBX) Most offices use a central telephone system. While it is often relatively simple to connect the MFC to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the MFC for you. It is advisable to have a separate line for the MFC. You can then leave the MFC in FAX mode to receive faxes any time of day or night.
3 On-Screen Programming User-Friendly Programming We have designed your Multi-Function Center with on-screen programming and a Help key. User-friendly programming helps you take full advantage of all the functions your MFC has to offer. Since your programming is done on the LCD, we created step-by-step on-screen prompts to help you program your MFC. All you need to do is follow the prompts as they guide you through the function menu selections and programming options and settings.
Alternating Displays When you see alternating displays, the LCD sometimes alternates between the currently selected option, and a help message giving brief instructions about how to proceed. The display you’ll probably see most often is shown below, showing you, when you place a document in the feeder, that you can dial a number and send a fax, or you can make a copy. FAX: NO.
1. Fax Functions (continued) 2. SETUP RECEIVE Function Description Factory Set Page 1. ANSWER MODE Choose the mode that best suits your needs: FAX, EXT. TEL/TAD, MANUAL. FAX 5-1 2. RING DELAY Number of rings before MFC answers. RING DELAY: 04 5-2 3. EASY RECEIVE Receive fax messages without pressing the Start key. ON 5-2 4. REMOTE CODE Enter code to activate the MFC from a remote location. ON ( 51) 5-4 5. REDUCTION 6. PAPER Reduces size of image.
1. Fax Functions (continued) 4. REMAINING JOBS Function Description Factory Set Check which jobs are in memory or cancel a delayed fax or polling job. Page 5-6, 6-6, 7 5. SET AUTO DIAL Function Description Factory Set Page 1. ONE-TOUCH DIAL Dial numbers stored in memory by pressing only one key. — 7-1 2. SPEED-DIAL Dial numbers stored in memory by pressing only three keys. — 7-2 3. SETUP GROUPS Set up a Group number for broadcasting. — 7-3 Description Factory Set Page OFF 9-2 2.
1. Fax Functions (continued) 0. TEL SERVICE Function Description 1. DISTINCTIVE Use with phone company Distinctive Ring service to register the ring pattern with the MFC. 2. CALLER ID View or print a list of the last 30 Caller IDs stored in memory. Factory Set Page OFF 5-8 — 5-9 Factory Set Page 21-10 2. Printer Functions Function Description 1. TEST PRINT Use these functions when — 2. VERTICAL ALIGN you need to adjust the print — 21-11 3. BI-DIR PRINT quality. ON 21-12 3.
4. Video Functions Function Description Factory Set Page 1. PAPER TYPE Identify the type of paper in the cassette. PLAIN PAPER 11-6 2. QUALITY Select Normal or High print. HIGH 11-6 3. VIDEO TYPE Select Moving or Still video signal. MOVING 11-6 4. PRINT SIZE Select the size you want the captured frame to print. 5.75"x4.25" 11-7 5. COLOR ADJUST Adjust the amount of Red, Green, or Blue in video printing. — 11-7 6. BRIGHTNESS Adjust the brightness.
4 Initial Setup Getting Started Setting Dialing Mode (Tone/Pulse) Your MFC comes set to accommodate tone (multi-frequency) dialing service. If you have pulse (rotary) dialing service, you need to change the dialing mode. 1 Press Function , 1 , 1 , 1 . 2 Use or to select TONE or PULSE dialing mode and press Set . DIALING:TONE? DIALING:PULSE? 3 Press Stop to exit. Setting Date and Time Your MFC displays the date and time, and prints it on every fax you send.
Setting Station ID You can store your name, fax number, and telephone number to be printed on all fax pages you send. (See Composing Electronic Cover Page, page 6-7.) 1 Press Function , 1 , 1 , 3 . 2 Enter your fax number (up to 20 digits) FAX: and press Set . (You must enter a fax number to proceed.) 3 Enter your telephone number (up to 20 TEL: digits)and press Set . If your telephone number and fax number are the same, enter the same number again. (This number appears on Cover pages.
Inserting spaces If you want to enter a blank space, press twice. Making corrections If you entered a letter incorrectly and want to change it, press to move the cursor after the last correct letter. Then press Clear ; all letters above and to the right of the cursor are deleted. Re-enter the correct text and/or digits. You can also back up and type over incorrect letters.
Speaker Volume You can set the volume of the MFC speaker. 1 Press Function , 1 , 1 , 6 . 2 Press or to select your volume setting (OFF, LOW, MEDIUM, or HIGH) and press Set . 3 Press Stop to exit. In the OFF setting the speaker defaults to LOW when you press Hook . Ring Volume You can set how loudly, or if, the MFC rings. 1 Press Function , 1 2 Press or 3 Press Stop , 1 , 7 . to select OFF, LOW, MEDIUM, or HIGH and press Set . to exit.
5 Setup Receive Basic Receiving Operations Mode How it works When to use it Page MANUAL You control the phone line and must answer every call yourself. Use this mode when you are using a computer modem on the same line or if you receive very few fax messages. 5-8 FAX The MFC automatically answers every call as a fax. For dedicated fax line. You cannot receive a voice call but you can call out from an external or extension telephone. 1-4 EXT.
Setting Ring Delay The Ring Delay setting determines the number of times the MFC rings before it answers. If you have extension phones on the same line as the MFC, keep the Ring Delay default setting of 4. (See Easy Receive, below and Operation from Extension Telephones, page 5-4.) 1 Press Function , 1 , 2 , 2 . 2 Press or to select how many times the line rings before the MFC answers (00–04) and press Set . If you select 00, the line doesn’t ring at all. 3 Press Stop to exit.
3 Press to exit. Stop Recommended Reductions If your paper is letter size (8.5" x 11"), and the incoming fax is letter size, select 88% A4, select 83% legal size, select 70% If your paper is legal size (8.5" x 14"), and the incoming fax is letter size, select 100% A4, select 100% legal size, select 88% Setting Paper Size You can use three sizes of paper for printing your faxes — letter, legal, and A4.
Advanced Receiving Operations Operation from Extension Telephones If you answer a fax call on an extension phone (or on an external phone in the EXT. jack), you can make your MFC take over by using the Fax 5 1 , the MFC Receive Code. When you press the Fax Receive Code starts to receive a fax. (See Easy Receive, page 5-2.) If you answer a call at an extension or external phone, and no one is on the line, assume you’re receiving a fax.
Polling Polling is the process of retrieving faxes from another fax machine. You can use your MFC to “poll” other machines, or you can have someone poll your MFC. All parties involved in polling must set up their fax machines to accommodate polling. When someone polls your MFC to receive a fax, they pay for the call; if you poll someone’s fax machine to receive a fax, you pay for the call. Some fax machines do not respond to the polling function.
Setting Up Sequential Polling Receive Your MFC can request documents from several fax units in a single operation. Afterward, a Sequential Polling Report will be printed. 1 Press Function , 1 , 2 , 7 . 2 Press or to select Polling ON and press Set . POLLING RX:ON? SELECT <- -> & SET 3 Specify the destination fax machines you wish to poll, using One Touch, Speed Dial, Groups or the dial pad. You must press Broadcast between each location. 4 Press ENTER FAX NO.
Telephone Services Distinctive Ring This feature lets you use the Distinctive Ring subscriber service offered by some telephone companies, which allows you to have several telephone numbers on one phone line. Each phone number has its own Distinctive Ring pattern, so you’ll know which phone number is ringing. This is one way you can have a separate phone number for your MFC. Your MFC has a Distinctive Ring function, allowing you to dedicate one phone number just for receiving faxes.
Registering your Distinctive Ring Pattern If you are not sure which ring pattern you have, call your telephone company. Then assign that pattern in the steps below. 1 Set the machine to MANUAL mode. 2 Press Function , 1 , 0 , 1 . The screen displays the current setting of this feature. 3 Press or to select the SET Mode. 4 Press Set when the screen displays DISTINCTIVE:SET? 5 Press or to select the prestored ring pattern you want to assign and press Set .
Caller ID The Caller ID feature lets you use the Caller ID subscriber service offered by many local phone companies. Subscriber services send the name or telephone number of your caller as the line rings. When a call comes in, after a few rings the MFC displays the telephone number of your caller (or name, if available). Once the call is answered, the Caller ID information disappears from the screen, but the call information remains stored in the Caller ID memory.
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6 Setup Send Before You Begin You can send a fax from the ADF (Automatic Document Feeder) or from the scanner glass. Sending Faxes Using Multiple Settings When you send a fax you can choose any combination of the available settings: add a cover page and select a comment; set the contrast or resolution; send using overseas mode, or delayed fax timer, polling transmission or real time transmission.
■ Documents to be faxed must be from 5.8 to 8.5 inches wide, and from 5 to 14 inches long. Document is Face Up ■ Insert documents face up, top edge first. (1) ■ Adjust the paper guides to fit the width of your document. (2) ■ Pull up the document stopper. (4) ■ Stagger the pages. Then place them in the ADF, until you feel the first page lightly touch the feed roller.
Faxing from the Scanner Glass Scan Fax You can fax pages from a book using the scanner glass. Documents are sent from memory; they can be letter or A4 size (8.5 inches to 11.7 inches). To use the Scanner glass, the ADF must be empty. Document is Face Down 1 Lift the document cover. 2 Using the document guidelines on the left, center the document face down on the scanner glass. 3 Close the document cover. If the document is a book or is thick, do not slam the cover or press on it.
You cannot use Scan Fax when the MFC is sending, receiving or printing a fax. Resolution ■ Press Resolution before you send the fax to select the resolution for the document you’re sending. (See Multiple Resolution Transmission, page 6-11.) Standard—Suitable for most typed documents. (Fine and S. Fine lights are off.) Fine—Good for small print; transmits slower than standard resolution. (Only the Fine light is on.) Super Fine—Good for small print or artwork; transmits slower than fine resolution.
Manual Transmission (ADF) Manual transmission lets you hear the dial tone, ringing and fax receiving tones before sending the fax. 1 Insert the document in the feeder or on the scanner glass. 2 Press Hook for a dial tone. 3 Enter the fax number you want to call (you can enter the digits using the dial pad, or you can enter a One Touch or Speed Dial number or you can call from the Tel-index). (See Auto Dial Numbers and Dialing Options, page 7-1.
Real Time Transmission When memory is full, the MFC cannot continue scanning documents into memory before sending. However, you can turn on REALTIME TX. 1 Insert the document in the feeder or on the scanner glass. 2 Press Function , 1 , 3 , . 8 8. REAL TIME TX 3 To change the default setting, press press press or to select ON (or OFF) and Go to Step 5—OR—For the next fax transmission only, or to select NEXT FAX ONLY and press Set . Set .
Canceling Jobs in Memory You can cancel tasks you’ve scheduled, such as Polling Transmit, as well as all faxes waiting in Memory to be sent. If jobs are waiting, they appear on the display; otherwise, the screen displays NO JOB WAITING. 1 Press Function , 1 , 4 . 4.REMAINING JOBS 2 If you have more than two jobs waiting, use want to cancel and press or to select the job you Set . —OR— If you have only one job waiting, press 3 Press 1 4 Press Stop to cancel—OR—Press 2 Stop .
Instead of using one of the comments above, you can enter up to two customized messages, each 27 characters long. Use the chart on page 4-2 to help enter characters. (See Composing Your Own Comments, page 6-8.) 5.(USER DEFINED) 6.(USER DEFINED) Most of the SETUP SEND functions are temporary settings that allow you to make adjustments for each document you send.
7 Press 1 if you want to select additional settings. The display returns to the SETUP SEND menu—OR—Press 2 if you are finished choosing settings, and go to Step 8. 8 Enter the fax number you’re calling. 9 Press Start . Always Send Cover Page Make sure Station ID is set up. This feature does not work without the Station ID. (See Setting Station ID, page 4-2.) You can set the MFC to send a cover page whenever you send a fax. The number of fax pages is not included when you use this setting.
Advanced Sending Operations Overseas Mode After you send a fax using this feature, the feature turns itself off. 1 Insert document in the feeder or on the scanner glass. 2 Press Function , 1 , 3 , 5 . 5.OVERSEAS MODE 3 Press or to select ON (or OFF) and press Set . 4 Press 1 if you want to select additional settings. The display returns to the SETUP SEND menu—OR—Press 2 if you are finished choosing settings and go to Step 5. 5 Enter the fax number you’re calling. 6 Press Start .
Multiple Resolution Transmission Use this feature to select separate resolution settings for each page of the fax you’re sending. This could be useful if you’re sending a fax with photos and letters, or some pages with small print and others with normal print. Resolution settings return to STANDARD after the fax is sent. 1 Insert documents in the feeder or on the scanner glass. 2 Press Function , 1 3 Press or , 3 , 4 . to select resolution for page 1, and press Set .
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Auto Dial Numbers and Dialing Options 7 Storing Numbers for Easy Dialing You can set up your MFC to do three types of easy dialing: One Touch, Speed Dial, and Groups for Broadcasting of faxes. You can store names with these numbers for easy identification. If you must wait for another dial tone at any point in the dialing sequence, store a pause at that point in the number by pressing Redial/Pause . Each key press adds a 3.5 second delay.
Storing Speed Dial Numbers You can store Speed Dial numbers, so you can dial by pressing only three keys (and Start ). There are 100 Speed Dial locations. (See Speed Dialing, page 7-4.) 1 Press Function , 1 , 5 , 2 . 2 Use the dial pad to enter a two-digit location (00–99) and press 3 Enter the number (up to 20 digits) and press #05: Set . 4 Use the dial pad to enter the name NAME: (up to 15 characters) and press Set .
Setting Up Groups for Broadcasting Groups allow you to send the same fax message to many fax numbers by pressing only one One Touch Group key (and Start ). First, you’ll need to store each fax number as a One Touch or Speed Dial number. Then, you can combine them into a Group. Each Group uses up a One Touch key. Finally, you can have up to six small Groups, or you can assign up to 115 numbers to one large Group. (See Broadcasting, page 7-5.
Dialing Options When you dial an auto dial number, the screen displays the name you’ve stored, or, if you haven’t stored a name, the fax number you’ve stored. Searching Telephone Index You can search for names you have stored in One Touch and Speed Dial memories. Names are stored alphabetically. (See Storing One Touch Dial Numbers, page 7-1 and Storing Speed Dial Numbers, page 7-2.) 1 Insert the document(s) in the feeder, or on the scanner glass.
Broadcasting Broadcasting is automatically sending the same fax message to multiple fax numbers. Using the Broadcast key, you can include Groups, One Touch locations, Speed Dial locations and up to 50 manually dialed numbers. If you did not use up any locations for Groups, access codes or credit card numbers, you can “broadcast” faxes automatically to up to 166 locations. However, available memory will vary with all types of jobs in memory and numbers of locations used for broadcasting.
Dialing Access Codes and Credit Card Numbers Sometimes you may want to choose from among several long distance carriers when you make a call. Rates may vary depending upon the time and destination. To take advantage of low rates, you can store the access codes or long-distance carriers as One Touch and Speed Dial numbers. You can store these long dialing sequences by dividing them and setting them up separately in any combination. You can even include manual dialing using the dial pad.
8 Remote Fax Options Paging and Fax Forwarding You cannot use Paging and Fax Forwarding at the same time. To use Paging or Fax Forwarding you must set Fax Storage to ON. Programming a Paging Number When Paging is selected, your MFC dials the pager number you’ve programmed, and dials your Personal Identification Number (PIN) when connected, to activate your pager and let you know you have a fax message in the memory. 1 Press Function , 1 , 7 , 1 .
Programming a Fax Forwarding Number When Fax Forwarding is set to ON, your MFC stores the received fax in memory, then dials the fax number you’ve programmed, and forwards the fax message. 1 Press Function , 1 , 7 , 1 . 2 Press or until the screen displays FAX FORWARD? and press Set . 3 Enter the forwarding number (up to 20 digits) and press FAX FORWARD? FWD#: Set . ENTER & SET 4 Press Stop to exit.
Remote Retrieval You can call your MFC from any fax machine using touch tone, then use the Remote Retrieval Access Code and other button presses to retrieve fax messages. Changing Remote Retrieval Access Code Enter your Remote Retrieval Access Code when the MFC picks up your call, so you can access features remotely. The access code is preset to 1 5 9 , but you can change this. (See Operation from Extension Telephones, page 5-4.) 1 Press Function , 1 , 7 , 3 .
Remote Commands Follow the commands below to access features remotely. When you call the MFC and enter your Remote Retrieval Access Code (1 5 9 ), the system will signal you with two short beeps to enter a remote command. Operation Details Remote Commands 95 Changing Fax Forwarding/ Paging setting 1 OFF 2 Fax Forwarding 3 Paging 4 FAX FWD No. 6 Fax Storage ON 7 Fax Storage OFF If you hear one long beep, the change is accepted.
Retrieving Memory Status List You can retrieve the Memory Status List from a remote fax machine to see if you have any fax messages. 1 Dial your fax number. 2 When you hear the beep, immediately enter your Remote Retrieval Access Code ( 1 5 ). 9 3 When you hear two short beeps, use the dial pad to press 9 6 1 . 4 Using the dial pad, enter the number (up to 20 digits) of the remote fax machine where you want the Memory Status List forwarded, and then press . You cannot use pause, press .
Changing Fax Forwarding Number Remotely You can change the default setting of your fax forwarding number from a remote fax machine. 1 Dial your fax number. 2 When you hear the beep, immediately enter your Remote Retrieval Access Code ( 1 5 9 ). 3 When you hear two short beeps, use the dial pad to press 9 5 4 . 4 Enter the new number of the remote fax machine where you want your fax messages forwarded, and then press You cannot use and a pause, press . . as dial numbers.
9 Printing Reports MFC Settings and Activity You can print the following lists and reports: 1.XMIT REPORT Choose if you would like a Transmission Verification Report printed after every fax you send. 2.ACT.REPORT Activity Report lists information about the last 50 incoming and outgoing faxes. TX means Transmit; RX means Receive. 3.ALL DIAL Lists names and numbers stored in One Touch and Speed Dial memory, in numerical order. 4.TEL.INDEX ALL DIAL list (above), alphabetically. 5.
Transmission Verification (Xmit) Report You can use the Xmit Report as proof that you sent a fax. This report lists the name or fax number of the receiving party, the time and date of transmission, and if the transmission was successful. When the feature is OFF, the report is printed only if there’s an error during transmission. If the report indicates NG, send the document again. When the feature is ON, the report is printed with every fax you send.
10 Making Copies Color Copy Keys Your Multi-Function Center allows you to make high-quality photocopies and transparencies. Copies can be in full color, one color, or black and white. Always make sure you have paper in the cassette before making copies. Do not pull on the paper while copying is in progress. Basic Copy Operations Copying One Page 1 Place the document in the feeder, or on the scanner glass. 2 Press Mono Copy or Color Copy . 3 Press Mono Copy or Color Copy again.
Multiple Copies (Using the ADF) You can make multiple copies using the document feeder. When you use Mono Copy or Color Copy , you can choose whether the copies will be STACKED (all copies of page 1, then all copies of page 2, etc.) or SORTED (collated). (See Memory Full Message, below.) 1 Place the document in the feeder. 2 Press Mono Copy or Color Copy . 3 Using the dial pad, enter the number of copies you want (up to 99) and press Set . For example, press 3 , 8 for 38 copies.
Multiple Copies (Using the Scanner Glass) You can make multiple copies using the scanner glass. When you use Mono Copy or Color Copy you can choose whether the copies will be STACKED (all copies of page 1, then all copies of page 2, etc.) or SORTED (collated). (See Memory Full Message, page 10-2.) 1 Lift the Document Cover. White Film Document Cover Scanner Glass 2 Using the document guidelines on the left, center the document face down on the scanner glass. 3 Press Mono Copy or Color Copy .
Enlarged or Reduced Copies (Temporary Setting) 1 Place the document in the feeder, or on the scanner glass. 2 Press Enlarge/Reduce . 3 Press or to choose an enlargement or reduction ratio and press Set .
Copy Quality – Temporary Settings You can quickly improve the copy quality by using the Copy Quality , Paper Type and Brightness keys. These settings are temporary, and the MFC returns to its default settings when you finish copying. You might want to try different combinations of settings to see which best suits your needs. Using the Copy Quality Key The Copy Quality key changes the settings for quality (NORMAL, HIGH, PHOTO, or DRAFT). DRAFT: Fast copy speed and lowest ink consumption.
Using the Paper Type Key If you use premium paper, the copy quality is improved. You can choose PLAIN PAPER, INK JET PAPER, GLOSSY PAPER, or TRANSPARENCY. For best results, we recommend using Brother special paper. 1 Place the document in the feeder, or on the scanner glass. 2 Press Paper Type PAPER:PLAIN ONLINE . 3 Press or to select a paper type and press Set .
Copy Quality – Changing Default Settings Press Function , 3 to change default settings for Copy mode. These settings will remain until you change them again by pressing Function . Adjust the colors using the Color Adjustment, Brightness, and Contrast settings. By pressing a number, you can adjust copy settings as shown in the following chart. Press or to scroll through the options for each setting. Press Set to save your selection. Press Stop to exit—OR— Press to select the next setting you want to change.
Select Paper Type 1 Press Function , 3 2 Press Set . , 1 . 3 Press or to select your paper type and press Set : 1.PAPER TYPE PAPER:PLAIN PAPER:INK JET PAPER:GLOSSY PAPER:TRNSPRNCY If you use Brother coated paper for 360 dpi, or 720 dpi (BP72CL), select INK JET, then select 360DPI or 720DPI. If you use non-Brother ink jet paper, select INK JET, then select OTHER. If you did not select INK JET, go to Step 5. (For information on ordering Brother paper, see page ii.
Color Adjustment 1 Press Function , 3 , 3 . 2 Press or to select RED, GREEN, or BLUE and press Set . 3 Press or Light Dark R: – + G: – + B: – + to adjust the degree of color and press Set . 4 Return to Step 2 to select the next color —OR— Press Stop to exit. Copy Brightness You can adjust the brightness setting before making a copy. 1 Press Function , 3 2 Press 4 . to make a darker copy and press to make a lighter copy and press Press 3 Press , Stop Set —OR— Set . to exit.
Legal Limitations Color reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with counsel regarding questionable documents. Copyrighted works cannot be copied; however, sections of a copyrighted work can be copied for “fair use.” Multiple copies would indicate improper use.
11 Walk-Up Video Printing Getting Started Walk-Up Video Printing lets you use your MFC, connected to your camcorder, digital camera, video game, or VCR, to view a video on the attached equipment. The video signal and the output you create are NTSC (National Television System Committee). This is not compatible with any other standard. With no documents in the feeder, plug the cable from you video camera’s Video Out jack into the MFC’s RCA pin jack. Play the video.
Auto Switch Whenever you connect video equipment to the MFC and turn the video signal on, the MFC Paper Type and Copy Quality keys automatically switch to video printing mode and the screen displays VIDEO:PRESS COPY CAPTURE READY As soon as you turn off the video equipment or disconnect it, the MFC returns to normal copy mode for Paper Type and Copy Quality . The Auto Switch will not work if you have too much in memory.
Black & White Video Printing For Black and white video printing, follow the steps for Color Video Printing, using Mono Copy instead of Color Copy . Video Print Quality – Temporary Settings You can quickly improve the copy quality of video printouts by using the Copy Quality, Paper Type and Brightness keys. These settings are temporary, and the MFC returns to its default settings when you finish printing. You might want to try different combinations of settings to see which best suits your needs.
Using the Paper Type Key If you use premium paper, video print quality is improved. 1 With no documents in the feeder, plug the cable from your video camera’s Out jack into the MFC’s RCA pin jack. 2 Press Paper Type PAPER:PLAIN ONLINE SELECT & SET ONLINE . 3 Press or to select paper type and press Set . PAPER:PLAIN PAPER:INK JET PAPER:GLOSSY PAPER:TRNSPRNCY If you are using Brother coated paper for 360 dpi (BP36CL) or 720 dpi (BP72CL), select INK JET, then select 360DPI or 720DPI.
Changing Default Settings By pressing Function , 4 and a number, you can adjust video printing settings as shown in the following chart. Press or to move through the selection for each setting. Press Set to save your selection. Press Function and 4 . 1.PAPER TYPE 2.QUALITY PAPER:PLAIN PAPER:INK JET INK JET:360DPI PAPER:GLOSSY INK JET:720DPI PAPER:TRNSPRNCY INK JET:OTHER QUALITY:NORMAL QUALITY:HIGH 3.VIDEO TYPE VIDEO:MOVING VIDEO:STILL 4.PRINT SIZE SIZE:5.75"X4.
Setting Paper Type 1 Press Function , 4 , 1 . 2 Press or to select paper type and press Set . PAPER:PLAIN PAPER:INK JET PAPER:GLOSSY PAPER:TRNSPRNCY If you are using Brother coated paper for 360 dpi (BP36CL) or 720 dpi (BP72CL), select INK JET, then select 360DPI or 720DPI (in Step 3). If you are using non-Brother ink jet paper, select OTHER (in Step 3). 3 When the screen displays your selection, press 4 Press Stop Set . to exit.
Setting Print Size 1 Press Function , 4 , 4 . 2 Press or to select print size and press Set . SIZE:5.75"X4.25" SIZE:4"X3" SIZE:4"X3"X6 3 Press Stop to exit. Printed Position ① 5.75" x 4.25" ➁ 4" x 3" ➂ 4" x 3" x 6 3" 4.25" 4" 5.75" 3" 4" Video Printing Color Adjustment 1 Press Function , 4 , 2 Press 5 . or to select RED, GREEN, or BLUE and press Set . 3 Press or Light Dark R: – + G: – + B: – + to adjust the degree of color and press Set .
Video Printing Brightness You can increase or decrease the brightness setting before making a copy. 1 Press Function , 4 2 Press 6 . to make a darker copy and press to make a lighter copy and press Press 3 Press , Stop Set .—OR— Set . to exit. Video Capture from the PC Please see Video Capture from the PC, page 16-9 or the Multi-Function Link® Pro On-Line Documentation (on CD-ROM 1) for instructions on using your MFC and computer for video frame capture.
12 Setting Up the MFC and Computer to Work Together Before You Install Multi-Function Link ® Pro Software Your MFC and computer can work together only if you install the Brother Multi-Function Link® Pro Software. Mult-Function Link Pro turns your machine into a multi-function center, by using it as a color printer and a color scanner and enabling PC faxing from Windows ® applications in your computer. In addition, the included FaxSpeed software enables you to fax color images and files.
If You Don’t Have a CD-ROM Drive All software is supplied on CD-ROM. If you need a Floppy Diskette version you must tell the Brother Representative the version of Windows® that you are using and your MFC model number. To order, call Brother at 1-888-879-3232 (USA), 1-800-668-2768 (from within Canada) or 1-514-685-6464 (from within Montreal). Only Multi-Function Link® Pro and PaperPort® are available on Floppy Disks, item numbers DSK9131 (for Windows ® 3.1x) and DSK9195 (for Windows ® 95/98).
Connecting the MFC to the Computer When you connect the MFC to your computer, you must use the included Brother bi-directional IEEE-1284 compliant parallel cable. 1 Unplug the MFC power cord from the electrical outlet before connecting the parallel interface cable. 2 Make sure the computer is turned off and unplugged from the electrical power before you connect the interface cable. 3 Connect the parallel interface cable to the parallel interface port of the MFC and secure the wire clips.
Installing Multi-Function Link® Pro Software (CD-ROM 1) IMPORTANT To install the software using Windows NT® Workstation Version 4.0, you must be logged on as the Administrator. After Multi-Function Link ® Pro is installed, restart Windows NT® a second time and again log in as the Administrator, so you can complete the Remote Setup application. Afterward, log in using your normal User name. Overview of Basic Steps 1 Insert the Brother CD-ROM into your CD-ROM drive.
Install Printer and Scanner Drivers Only If you only want to print and scan, you can install only the Brother MFC drivers, install: ■ Printer and Scanner Drivers Other Options View On-Line Documentation All instructions are in the On-Line Documentation and Help files on CD-ROM 1. View Product Support Information This is a page of all Brother support numbers. Brother Web Link Brother Web Link visits the Internet Brother Home Page on the World Wide Web.
■ If you are using Windows® 95/98 or Windows NT® Workstation Version 4.0, the Software Installation program appears automatically when you insert the Brother CD-ROM. ■ For Windows® 95/98 and Windows NT® Workstation Version 4.0, you can also click on Start at the Desktop, select Run and then enter x:\SETUP.EXE. If you are using Windows NT ® 3.51 or earlier, the following error message will appear on the screen: You are running Windows NT ® 3.51 or earlier.
4 After the install is finished, click “On-Line Documentation” to access on-line documentation for Multi-Function Link® Pro and PaperPort ®. The On-Line Documentation window will appear: 5 In the On-Line Documentation window, click on “Install Acrobat Reader” and follow the prompts on the screen. You must install Acrobat Reader before you can view on-line documentation. You can print the On-Line Documentation by selecting Print from the File pull-down menu. Helpful Hints for Windows® 3.
IMPORTANT Please see the README.WRI file in the root directory of the CD-ROM (or diskette) for last minute important installation and troubleshooting information. Receiving Messages into the PC To receive faxes into your PC through the MFC: (See Connecting the MFC to the Computer, page 12-3.) 1 Make sure the MFC is connected to the PC. The PC and the Multi-Function Link® Pro Main Menu must be running at all times. 2 Load the Multi-Function Link® Pro software into your PC.
13 Using MFC as Printer Features The Multi-Function Center offers you many features you’ll find in a high quality ink jet printer. Fast Printing Speed—Using Draft mode, you can print 4 pages per minute in full color. Brilliant 4-Color Output at 360 dpi—Printing at 360 dpi resolution on special coated paper or plain paper gives you normal resolution output. Brilliant 4-Color Output at 720 dpi—Printing at 720 dpi resolution on special coated paper or glossy paper gives you high resolution output.
Printer Driver You can change the following printer settings when you print from your computer: ■ Quality - Speed/Media Setting ■ Color Correction Control ■ Color Adjustment ■ Brightness/Contrast Adjustment/Halftone Selection ■ Start Maintenance Program (See Chapter 14, Windows ® Printing.) Choosing the Right Kind of Paper To achieve high quality printing using your MFC, it’s very important to select the right kind of paper.
Loading Paper in Multi-purpose Paper Cassette You can use plain paper, coated paper, transparencies, glossy paper, envelopes and organizer (K, L) in the multi-purpose paper cassette. (See Paper, page 2-3 and Loading Paper in the Multi-Purpose Paper Cassette, page 2-6 for more information about paper.) 1 Remove the paper cassette (lift and pull out). 2 Remove any paper from the paper cassette, and fan the stack of paper before loading. Load the paper stack with the print (coated) side face down.
Manual Feed Slot You can feed one sheet at a time into the Manual Feed Slot. Paper loaded in the Manual Feed Slot is printed first, even when there is paper in the multi-purpose paper cassette. If you want to print more than one page using the Manual Feed Slot, on your PC, in the printer driver Properties Paper tab, select “manual feed”. 1 Place the paper on top of the paper cassette with the print side face down. 2 Align the paper against the right paper guide and slide it into the manual feed slot.
Simultaneous Printing/Fax Your MFC can print data from your computer while sending or receiving a fax, or while scanning information into the computer. However, when the MFC is copying or receiving a fax on paper, it pauses the PC printing operation, and resumes when copying or fax receiving is complete. Fax sending will continue during PC printing. Printer Operation Keys On/OffLine Key This key toggles the MFC’s OnLine and OffLine print status, which appears on the display.
Turning Off Bi-directional Printing You can further improve print quality by turning off bi-directional printing and setting the MFC to print in one direction only. However, this will reduce print speed by one half. 1 Press Function , 2 , 3 . 3.BI-DIR PRINT 2 Press 13 - 6 2 to select OFF (or U S I N G M F C A S 1 to select ON).
14 ® Windows Printing Printer Emulation If you are printing from the Windows ® environment, it is best to choose the GDI Brother MFC 9100 Series printer driver. Other emulations may reduce performance. If you need to print from DOS, the MFC 9100C will emulate EPSON LQ-510, LQ-850 and LQ-2550. Using the Maintenance Utility Program for Printing from DOS Before printing from DOS applications, you must use this DOS utility and select the paper size. You can select the following in this program.
Using the Brother MFC 9100 Series Printer Driver The Brother MFC 9100 Series printer driver enables you to change settings and override defaults as you change your paper, document type, and colors for printing. In the Brother MFC 9100 Series on BRMFC: Properties dialog box there are three tabs: Paper, Quality/Color, and Control/Maintenance, so you can change print properties as needed. Paper Tab The paper tab screen allows you to set up the Paper Size, Paper Source, Orientation, Scaling, and Copies.
Paper Size You can select the size of paper and envelopes and also define other sizes of paper. Letter (US) Legal (US) Executive (US) A4 (International) A5 (International) Envelopes B5 (International envelope) C5 (International envelope) COM-10 DL (International envelope) Monarch (US envelope) Organizer K, L 8 1/2 x 11 inches (215.9 x 279.4 mm) 8 1/2 x 14 inches (215.9 x 355.6 mm) 7 1/4 x 10 1/2 inches (184.2 x 266.7 mm) 8.17 x 11.7 inches (210 x 297 mm) 5.8 x 8.3 inches (148 x 210 mm) 6.9 x 9.
Paper Source For the MFC, you can choose Feeder or Manual. Feeder The multi-purpose sheet feeder is primarily used for printing on standard-size paper and envelopes. Manual Feed If your paper has difficulty feeding from the sheet feeder, we recommend using the Manual paper feed method. You will have to load paper sheet by sheet. The MFC stops before printing and the Printer Driver shows “Please load one sheet…” message. Insert a sheet into the manual feed slot and click “OK” to resume printing.
Copies The Copies selection tells Windows how many copies you want to print from a software application. This setting is independent of the “copies selection” that may be available within the print menus of your software application. Do not use the two selections simultaneously. Collate In multiple page jobs that are uncollated, several copies of Page 1 are printed followed by several copies of Page 2, followed by several copies of Page 3, etc.
Quality/Color Tab The Quality/Color tab enables you to select the print quality, media, colors (matched to PC monitor, custom colors, or mono), and document type. Click the Quality/Color tab to display this screen: Select the Apply button to apply your selected settings. To return to the default settings, click the Default button, then click the Apply button. Quality Select the print quality. The print quality and speed are related. Higher quality takes a longer time to print. Draft : 360 x 180 dpi.
Media Select the media (type of paper). The MFC changes the way it places dots depending on the selected media type. To get good print output, make sure to select the correct media type. Selecting media type changes the print quality selection to the most suitable one as listed below. We recommend that you print with the preset quality for best printing result.
Controlling the Color To get accurate color matched output between the monitor and MFC, the color data should be adjusted for the MFC before printing. Color adjustment is provided by both Windows® 95/98 and this printer driver. Using this feature, the color data is adjusted by Win95 and 98 ICM or the Brother MFC 9100 series printer driver and you can get colors more closely matching those appearing on the PC monitor.
Custom Setting You can customize your settings by selecting the type of color matching, half tone, and effect that will be used. Color Matching You can select the color matching method manually. Since the way of reproducing color and the reproducible range of color between the monitor and the MFC are different, color matching adjusts this difference. There are several ways to adjust color for your MFC. Select the best one for your document.
Effect ■ Brightness Change the brightness of the whole image lighter or darker. Moving the scroll bar to the left makes your image darker and moving the scroll bar to the right makes your image lighter. ■ Contrast Change the contrast of an image. Darker sections will be more dark and lighter sections will be more light as you increase the contrast. Increase the contrast when you want an image to be clearer. Decrease the contrast when you want an image to be more subdued.
Monitor Calibration If you want to get the closest color to your PC monitor on the printouts, calibrate your monitor by clicking this button. The method used to express color is different between monitors and the MFC. The PC monitor uses the three primary colors—Red, Green, Blue— to create full colors and the MFC uses four colors—Cyan, Magenta, Yellow, and Black—to create full colors.
Cleaning If you see dots are missing on the printout, clean the print head. Print the test page and to see which color has problems. 1 Select the color to be cleaned. 2 Press the Clean button. The MFC starts cleaning. Wait until Online shows again on the MFC display. The Printer Adjustment Tab Vertical Alignment If you see poor print quality, 1 Please check that the printer is connected to the PC, turned ON and loaded with Letter size paper.
15 Using Multi-Function Link Pro Software ® Introduction This chapter outlines the basics of the Brother software, so you can get started using the Multi-Function Link® Pro software. Detailed installation and setup instructions are in the On-Line Documentation section of the Brother CD-ROM 1 that is included with your MFC. Check the online README.
MFC Remote Setup The MFC Remote Setup application allows you to quickly set up your MFC by taking advantage of the ease and speed of programming on your PC. When you access this application, the settings on your MFC will be downloaded automatically to your PC and displayed on your computer screen. If you change the settings, you can upload them directly to the MFC. Select the MFC Remote Setup icon from the Multi-Function Link® Pro program group.
Multi-Function Link® Pro Main Menu The Multi-Function Link® Pro Main Menu is the application used for all fax sending and receiving operations. It also contains an electronic Phone Book program and a Log Manager that maintains a record of all PC fax transactions. The Main Menu can be accessed through the Brother Multi-Function Link® Pro program group. Sending a Fax from Your PC Sending a Quick Fax A QuickFax is a cover page only fax with a message.
Sending a Fax from the Main Menu You can send a fax from the Main Menu and attach multiple files. The “attachments” can even be in different file formats. 1 From the Main Menu window, select the Send Fax button—OR— Select Send Fax from the Start pull-down menu. The Send Fax window will appear: 2 Enter the Fax number, Name, and Company information in these fields —OR—Select the Open Phone Book button to choose someone from your phone book. 3 Complete the Subject and Cover page note fields.
Receiving Faxes into the PC To receive faxes into your PC through the MFC, you must first have connected your MFC to your computer. Then, you can load the Multi-Function Link® Pro software. (See Setting up the MFC and Computer to Work Together, page 12-1.) Use the following checklists for the MFC and PC, to make sure you have properly set up the MFC and PC to work together. Checklist for the MFC 1 To make sure the MF Link mode is active, press 2 Use 3 Press or Function , 1 , 2 , 8 .
Viewing Received Faxes Faxes that are received into the PC will appear in the InBox of the Log Manager. To access the Log Manager, from the Main Menu click the Log Manager select Mail/Log. button—OR—From the Start pull-down menu, 1 In the Log Manager, select the Fax folder. 2 Then select the InBox folder. A listing of your incoming messages will appear on the right side of the window. 3 Double-click on the fax you wish to view.
16 Using PaperPort and ScanSoft™ TextBridge ® ® PaperPort® for Brother is a document management application. You will use PaperPort® to view incoming faxes and scanned documents. PaperPort® has a sophisticated, yet easy-to-use, filing system that will help you organize your documents. It allows you to combine or “stack” documents of different formats for printing, faxing or filing. PaperPort® can be accessed through the PaperPort® program group.
Viewing Items in PaperPort® PaperPort ® provides several ways to view items: Desktop View displays a thumbnail, a small graphic that represents each item in a Desktop or folder. Items in the selected folder appear on the PaperPort® Desktop. You can see PaperPort ® items (MAX files) and non-PaperPort® items (files created using other applications).
Links to Many Other Applications PaperPort® automatically recognizes many other applications on your computer and creates a “working link” to them. The Link Bar at the bottom of Desktop view shows icons of those linked applications. To use a link, drag an item onto one of the icons to start the application represented by the icon. A typical use of the Link Bar is to select an item and then fax it. This sample Link Bar shows several applications with links to PaperPort®.
Importing Items from Other Applications In addition to scanning items, you can bring items into PaperPort® in a variety of ways and convert them to PaperPort® (MAX) files in several different ways: ■ Print to the Desktop View from another application, such as Microsoft Excel. ■ Import files saved in other file formats, such as Windows® Bitmap (BMP) or Tag Image File Format (TIFF).
Accessing the Scanner From the PaperPort® window, select the Scan or Twain button or from the File drop-down menu choose Acquire. Multi-Function Link ® Pro’s Twain dialog box will appear: Scanning a Document into the PC 1 Place the document in the feeder, or on the scanner glass.
Settings in the Scanner Window Resolution: Resolution: Select the scanning resolution from the Resolution drop down list. Higher resolutions take more memory and transfer time, but can achieve a finer scanned image. You can choose: • 100 x 100 dpi • 150 x 150 dpi • 200 x 100 dpi (Black & White, Gray [Error Diffusion] only) • 200 x 200 dpi • 200 x 400 dpi (Black & White, Gray [Error Diffusion] only) • 300 x 300 dpi • 400 x 400 dpi • 600 x 600 dpi • 1200 x 1200 dpi (Black & white, Gray [Error Diffusion].
Size: Set the Size to one of the following: • Letter (8 1/2 x 11 in.) • A4 (210 x 297 mm.) • Legal (8 1/2 x 14 in.) • A5 (148 x 210 mm.) • B5 (182 x 257 mm.) • Executive (7 1/4 x 10 1/2 in.) • Business Card (60 x 90 mm.) • Custom (User adjustable from 0.35 x 0.35 in. to 8.5 x 14 in.) After you select a custom size, you can adjust the scanning area further by using the left mouse button to drag the dotted outline of the scanning area. This is required when you want to crop an image when scanning.
PreScanning an Image PreScanning allows you to scan an image quickly at a low resolution. A thumbnail version of the image will appear in the Scanning Area. This is only a preview of the image so you can see how it will look. The PreScan button is used to preview an image for cropping any unwanted portions from the image. When you are satisfied with the preview, select the Start button from the scanner window to scan the image.
Video Capture from the PC Video Capture is the process of isolating a single frame (or picture) from media played on video equipment (such as a video camera or VCR) and then converting that frame into an image file on your PC. Once the frame is an image file, it can be saved, printed, faxed, and inserted into other files. Connecting Your Video Equipment Before you can begin to capture a video frame, you must first connect your video equipment to the MFC.
Capturing An Image You can access Multi-Function Link® Pro’s Twain dialog box from the PaperPort® for Brother viewer or from any application that is compatible with Twain scanning devices. To capture a frame as an image: 1 Connect your video equipment to the MFC. 2 From PaperPort®, select Acquire from the File menu, or click on the Scan (Twain) icon. Multi-Function Link Pro’s Twain dialog box will appear: 3 In the Multi-Function Link Pro Setup (Twain) dialog box, click the Video Capture button.
The Video Capture dialog box will appear. 5 Select the Source of the video: • Live Camera • Tape/VCR • Laser Disc® • Digital Camera 6 Select the Type of video: • Auto-is the most common choice, since the system will determine the Type for you. • Moving • Still • High Quality • Pro Quality-is the highest quality. 7 Select the Preview type: • B & W-Black and White displays approximately four frames per second.
9 Turn on your video equipment and start running the video. 10 When you see the frame you want to capture, click the Pause button. The frame will be displayed in the viewer screen section of Multi-Function Link ® Pro’s Twain dialog box. 11 If you wish to capture the displayed frame, click the OK button, –OR– If you are not satisfied with the frame that is displayed, resume running the video by clicking the Pause button a second time. The video will resume running.
17 Using Internet Faxing with NetCentric™ FaxStorm NetCentric™ Internet Fax Internet faxing (NetCentric FaxStorm) brings together the power of the PC and the economy of the Internet. Outgoing faxes are relayed from your desktop to a network provider’s fax server over an IP connection. From the server, the fax job is transmitted across the Internet using sophisticated least-cost-routing algorithms, then delivered to a fax machine using local phone lines, or to another computer as an e-mail attachment.
Before You Begin Compatible Operating Systems NetCentric™ FaxStorm can be used with Windows® 3.1x, 95/98 and Windows NT ® Workstation Version 4.0 operating systems to integrate with your Internet fax account. Set Up Your Fax Service Account Before you can install NetCentric™ FaxStorm, you must use your established Internet Service Provider to go to http://www.faxstorm.com and set up an account with one of the Fax Service Providers.
File Size—Number of bytes in the fax file. Received Time—Time at which the fax was received on the server. Transmit Rate—Transmission speed used to transmit the file to the server. From—Person or organization that sent the fax. JobID—Number that uniquely identifies the fax job. The JobID is comprised of the identification number of the server to which the fax was sent and a unique number that identifies the fax itself. Pages—Number of pages in the fax. Status—Final status of the fax job.
Overview of Utilities NetCentric™ FaxStorm includes the following related utilities to help you manage your faxing activities: Contact Manager Use Contact Manager to organize your contacts and import database files of existing address books. Cover Page Builder Cover Page Builder is your creative tool to build a personal cover page. You can arrange fax merge fields to organize your own cover pages. You can build a cover page by using a fax file for a backdrop that you have created with the Print Driver.
Sending Faxes You can send a fax directly from the NetCentric™ FaxStorm, or use the Print Driver to send a fax from any Windows ® application or as e-mail. The Send Fax dialog box has three tabs: General tab, Attachments tab and Options/Sender tab. To access the Send Fax Window, in the NetCentric ™ FaxStorm window, select Send Fax from the Fax menu—OR—Click the Send Fax button.
Adding Contacts One at a Time ■ Enter the recipient’s information in the First Name, Last Name, or Company Name fields. The Contact Manager searches for the contact and fills in the rest of the recipient’s information—OR— ■ If the recipient is not in its database, enter the information. ■ If you do not want to save this recipient in your contact database, click the Add to List > button. The recipient’s name appears in the Recipient List box.
Saving a New Contact from the Fax Send Window After entering the recipient information for the fax, you can add the entry to your Contact Manager database: 1 Click on the New Contact button. The New Contact window appears: 2 In the New Contact window, click the group in which you wish to place the contact.
About Sending a Fax as E-mail You can send fax files and attachments to a recipient’s e-mail address rather than to a fax number. When fax files are sent by e-mail, they arrive as TIFF file attachments to the e-mail message. The recipient can then view the TIFF files with an e-mail utility or an external image viewing application.
Options/Sender Tab Use the Options/Sender tab to specify the billing code, resolution, request e-mail notification, when to send the fax and a change to the sender information. To set the defaults of all your faxes, click the Set Defaults button in the lower left-hand corner. Options modified in the Send Fax window apply to this fax only and appear on the cover sheet of your fax.
If You Are Using Windows NT® Workstation Version 4.0 1 In your Windows ® application, open the document you wish to convert. 2 Select Print from the File menu. 3 In the Print dialog window, select NetCentric ™ FaxStorm from your list of printers. 4 Click Properties (or click the button that displays the properties of the printer in the application you are using). 5 Select the Document tab and click the Print2File radio button.
To Add a New Contact to the All Group: 1 In the NetCentric FaxStorm window, Select New Contact from the Contact menu. The Contact Detail window appears: 2 Enter additional information about the contact in the Contact Detail window. 3 Click the OK button to save the new contact. The Contact Manager window appears listing the new contact in the All group: You can move the new contact to another group by selecting it and dragging it into that folder.
To Add a New Contact to Another Group: 1 In the NetCentric FaxStorm window, click on the Contacts button —OR—Select Contact Manager from the Contact menu. The Contact Manager window appears. 2 Click the folder where you want to place the new contact and click the New Contact button. The Contact Detail window appears. 3 Enter the information about the contact in the Contact Detail window. 4 Click the OK button to save the new contact.
Setting Up Multiple Addresses The Contact Detail window has three tabs: General, Notes and User Fields. The General tab of the Contact Detail window has a separate sub-tab for each address or location. On the General tab you can modify the contact information, add and delete addresses, launch a web browser to view that contact’s URL, specify the contact’s default medium for file delivery (either fax or e-mail) and go to the Country Lookup utility to look up country codes.
Managing Your Faxes in the Status Manager The Status Manager connects to your account, retrieves your sent and received faxes and displays their status. You can open the Status Manager to check your faxes, or you can set the Status Manager’s options so that Status Manager checks the status at an interval you choose. The Outbox lists the faxes you have sent from your faxing account.
Viewing Faxes You Received (Inbox) 1 Click the Inbox tab at the bottom left-hand side of the Status Manager window. FaxStorm downloads all faxes that have been sent to your Inbox. 2 Click on a fax to select it, and click the View button to view the file. 3 Double-click the fax to view the Inbox Detail window for status information. To delete a fax, click the Delete button.
Checking Sent Faxes in Your Account Page Outbox You can check the faxes you sent from your account home page, as well as from NetCentric ™ FaxStorm. 1 Log on to your account home page using a web browser, or select Web from the Utilities menu, then select Account Home Page. 2 Click the Faxes link on the left side of your account home page. The Faxes frame appears within the browser. 3 Click the Outbox hypertext link.
18 Using Automatic E-Mail Printing Automatic E-Mail Printing (For Windows® 95/98 Only) The Brother Automatic E-Mail Printing software is a utility program that reads your E-mail messages from a specified POP3 server and automatically prints to a printer. Please read this section before using the software. Check the online README.WRI file in the root directory of the CD-ROM for last-minute important information and troubleshooting tips that were not included in the On-Line Documentation.
Automatic E-Mail Printing is for Windows® 95/98 Only Automatic E-Mail Printing is a 32-bit software application. It cannot run on Windows® 3.1x, even if Win32 is installed on your computer. You Cannot Use a 16-bit TCP/IP Stack To run Automatic E-Mail Printing, you MUST have a 32-bit TCP/IP stack. Windows ® 95/98 provides built-in 32-bit TCP/IP stacks that you can set up.
19 Color Faxing with FaxSpeed (For Windows® 3.1x and 95/98 Only) Introduction FaxSpeed is a Windows ® color PC fax software application that allows you to convert color image files so you can fax them to the receiving party’s PC. (See Creating FaxSpeed Read Module Disks for Recipients, page 19-4.) The receiving party must be able to receive faxes and must have the free FaxSpeed Reader program. This chapter is only an Introduction to FaxSpeed. After you install FaxSpeed on your computer, check the README.
Special Coded Format (InfoImage) A FaxSpeed InfoImage is a graphic image representation of digital computer files, generated by a proprietary procedure. On paper, an InfoImage is composed of block(s) of very small black and white squares: Installing FaxSpeed In the CD-ROM window, click the Install FaxSpeed button and follow the prompts on each screen.
8 At the end of the installation, a success message should be displayed. Click the OK button to proceed. After installation is finished, a new FaxSpeed program group containing the FaxSpeed icons will appear in Windows®: FaxSpeed Send: Activates the FaxSpeed Send module. FaxSpeed Read: Activates the FAX Read module. FaxSpeed Help: Activates the FaxSpeed Online Help. FaxSpeed Macro Installer: Enables you to install a FaxSpeed macro into your word processors.
Creating FaxSpeed Read Module Disks for Recipients You can create a disk of the Read module to give to recipients of your InfoImages, so they can convert and read them on their computer. 1 Select the Create Read Module Install Disk icon from the FaxSpeed program group. The FaxSpeed Copy Wizard window appears with the following message: Copy Wizard will help you to create a free distribution of FaxSpeed Read Module. Please insert FaxSpeed Installation disk into drive a: or b: and press OK.
Quick Start Procedures If you want to start sending and reading InfoImages immediately, these are the basic procedures. How to Send an InfoImage You must be in the FaxSpeed application to select the file(s) you wish to send as an InfoImage. To Send an InfoImage with FaxSpeed Standard Send: 1 From the FaxSpeed program group, select the FaxSpeed Send icon. The FaxSpeed Send dialog box appears. 2 Select the drive and directory where the files you want to send are stored.
Using the FaxSpeed Macro To send the current document in your word processor directly to FaxSpeed: 1 Open your word processor application, and open or create the required document. 2 Select the Run FaxSpeed option from the File menu. The current file will be generated into an InfoImage. Then the FaxSpeed Setup dialog box will appear. 3 Specify the required settings in this dialog box. 4 To change additional settings, select the Fax/Printer… button. The FaxSpeed Setup dialog box will appear.
How to Read an InfoImage that Was Received Into Multi-Function Link® Pro When you receive a new fax into your PC, the MFL Pro Fax Main Menu will indicate a new fax was received. Click the Log Manager button to view the Inbox Log. Then select the new fax and click the View button. If you view the fax and see that it is an InfoImage, then follow the steps in To read an InfoImage after viewing it in PaperPort ®.
If the Recipient Uses Another Fax Application The recipient may use a PC modem and another fax application to receive faxes directly into a computer. As soon as the fax is an InfoImage on the computer, the recipient can go directly to FaxSpeed to read it. FaxSpeed Read Module for Recipients To decompress and read your InfoImages, the recipient’s computer must have the FaxSpeed Read Module Install Disk that you can create for them. (See Creating FaxSpeed Read Module Disks for Recipients, page 19-4.
If Recipient Uses Fax Machine and Scanner Recipients who receive fax transmissions on paper at a fax machine must use a scanner to scan the image into their computer. FaxSpeed Read Module for Recipients To decompress and read your InfoImages, the recipient’s computer must have the FaxSpeed Read Module Install Disk that you can create for them. (See Creating FaxSpeed Read Module Disks for Recipients, page 19-4.
19 - 10 C O L O R FA X I N G
20 Important Information Standard Telephone and FCC Notices These notices are in effect on models sold and used in the United States only. When programming emergency numbers and/or making test calls to emergency numbers: ■ Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up. ■ Perform these activities in the off-peak hours, such as early morning or late evening. This equipment complies with Part 68 of FCC Rules.
Your telephone company may make changes to its facilities, equipment, operations or procedures that could affect the proper functioning of your equipment. If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service. If you experience trouble with your MFC 9100C, please contact a Brother Authorized Service Center for information on obtaining service or repair.
Federal Communications Commission (FCC) Declaration of Conformity (For USA Only) Responsible Party: Brother International Corporation 100 Somerset Corporate Boulevard Bridgewater, NJ 08807-0911 USA TEL: (908) 704-1700 declares, that the products Product Name: MFC 9100C comply with Part 15 of the FCC Rules.
Important Safety Instructions 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 5 Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.
14 Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points and/or other risks, and may void your warranty. Refer all servicing to Authorized Service Personnel.
Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
21 Troubleshooting and Routine Maintenance Troubleshooting Fax-Back System Brother Customer Service has installed an easy-to-use Fax-Back System, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any fax machine, not just the one from which you are calling.
Error Messages Error Message Cause Action CHECK CASSETTE MFC cassette cover is open or MFC cassette is not installed properly. Close cassette cover or install cassette properly. CHECK PAPER MFC is out of paper. Add paper to cassette. CHECK PAPER SIZE Your Paper Size setting may not match the size of paper in the cassette. Change either paper in cassette or change Paper Size setting. CHECK SCAN LOCK The scanner lock is locked. Release the scanner lock lever.
Error Messages Error Message Cause Action MACHINE ERROR XX MFC has a mechanical problem. Call Brother Customer Service. USA: 1-800-284-4329 From within Canada: 1-800-853-6660 From within Montreal: 1-514-685-6464 MEMORY FULL You can’t store data in the memory. See page 10-2. NEAR EMPTY One or more of the ink cartridges is running out of ink. Order a new ink cartridge. (See page ii.) NO RESPONSE/BUSY The number you dialed does not answer or is busy. Verify the number and try again.
Document Jams and Paper Jams Based upon where the original document or printed sheet is jammed, follow the appropriate set of instructions to remove it. Document Jam in the Top of the ADF Unit 1 Remove any paper from the document feeder that is not jammed. ADF Cover 2 Lift the ADF cover. 3 Pull the jammed document out to the left. 4 Close the ADF cover. 5 Press Stop . Document Jam Inside the ADF Unit 1 Open the document cover. 2 Remove any paper from the ADF Unit document feeder that is not jammed.
Paper Jam 1 Remove the paper cassette. 2 Press the blue release button and pull the jammed paper out toward you. Blue Release Button 3 Slide the paper cassette into the MFC until it locks into place.
If You Are Having Difficulty with Your MFC If you think there is a problem with your MFC, make a copy first. If the copy looks good, the problem is probably not your MFC. Check the chart below and follow the troubleshooting tips. Printing or Receiving Faxes Difficulty Suggestions Condensed Print and Horizontal Streaks / Top and Bottom of Sentences Are Cut Off. If your copy looks good, you probably had a bad connection, with static or interference on the phone line.
Difficulty Suggestions Phone Line or Connections MFC Does Not Answer Make sure the MFC is not in MANUAL mode. When Called. Check for dial tone. If possible, call your MFC to hear it answer. If there is still no answer, check the telephone line cord connection. If there is no ringing when you call your MFC, call your Telephone Company to check the line. Sending Faxes Poor Transmitting Quality Try changing your resolution to FINE or SUPERFINE. Make a copy to verify your MFC’s scanner operation.
Software Difficulties Difficulty Suggestions You see the “New Hardware Found” message on your PC screen (although you have already installed the drivers in Windows 95). Click on ‘Do not install a driver. (Windows will not prompt you again)’ and click ‘OK’. (See page 12-3.) You see the “Update Follow the instructions from the installer, Device Driver Wizard” then click Next. Click Finish when it appears or “Add New Hardware on the screen. (See page 12-3.
Difficulty Software “Unable to write to Difficulties LPT1” or “LPT1 (Continued) already in use” Error Message appears. “MFC is Busy” or “MFC Connect Failure” Error Message appears. Suggestions 1. Make sure the MFC is on (plugged into the AC outlet) and that it is connected directly to the computer using the bundled IEEE-1284 bi-directional parallel cable. The cable must not go through another peripheral device (such as a Zip Drive, External CD-ROM Drive, or Switch box). 2.
How to Improve Print Quality Test Print If the quality is not satisfactory, first print a test page to help you identify settings you may want to change. 1 Press Function , 2 , 1 . 1.TEST PRINT 2 Press Start . 3 Press Stop The MFC begins printing. to exit. Cleaning the Print Head Clean the print head if you get a white horizontal line in the text or graphics on your printed documents.
Aligning Ink Cartridges This feature allows you to check and align the ink cartridges to assure best print quality. Make sure there is paper in the cassette before you start the alignment procedure. 1 Press Function , 2 , 2 . 2.VERTICAL ALIGN 2 Press Start . The MFC prints a sample page. Study the alignment page and decide which sample numbers show the most evenly printed ink lines for 360 and 720 dpi. 360 DPI ADJUST ENTER NO.
Turning Off Bi-directional Printing You can further improve print quality by turning off bi-directional printing and setting the MFC to print in one direction only. However, this will reduce print speed by one half. 1 Press Function , 2 , 3 . 3.BI-DIR PRINT 2 Press 2 to select OFF (or 1 to select ON). Don’t handle the paper until the ink is dry Special ink jet, glossy and transparency paper will take longer to dry than plain paper, so do not touch the printed copy until the ink has dried.
WARNING Damage caused to your MFC by failure to lock the scanner before moving and shipping will void your warranty. 4 Remove the paper cassette and pack them. 5 Remove the ink cartridges and replace them with the yellow shipping cover that was part of the original packing materials. 6 Wrap the MFC in the plastic bag and place it in the original carton with the original packing material. Caution If you are unable to locate the shipping cover, do not remove the ink cartridges before shipping.
8 Close the carton. Routine Maintenance Cleaning the Scanner Unplug the MFC and lift the document cover. Clean the scanner glass and the white film with isopropyl alcohol on a lint free cloth.
Lift the ADF unit. Clean the white roller and the glass strip under the roller with isopropyl alcohol on a lint-free cloth. White Roller Glass Strip ADF Unit If the screen still displays a scanner error, call Brother Customer Service for assistance at 1-800-284-4329 (USA), 1-800-853-6660 (from within Canada), or 1-514-685-6464 (from within Montreal). Cleaning the MFC Printer Platen To clean your MFC printer platen, wipe it with a lint free cloth that is dry or lightly moistened with isopropyl alcohol.
Cleaning the Pick-up Roller 1 Remove the paper cassette from the MFC. 2 Wipe the pick-up rollers with a cloth moistened with isopropyl alcohol. Pick-up Rollers 3 Slide the paper cassette into the MFC until it locks into place. WARNING Be sure to unplug the MFC from the main power outlet before cleaning the printer platen and pick-up rollers. Replacing the Ink Cartridges Your MFC is equipped with an ink dot counter that automatically monitors the ink level in each color cartridge.
4 Open the ink cartridge covers by pressing the clips together as shown in the illustration. Cartridge Cover Clips 5 Remove the ink cartridge by lifting it up and out of the print head. 6 Open the new ink cartridge bag for the color on the display and remove the ink cartridge. Opening 7 Hold the new ink cartridge as shown in the illustration, and peel the sealing tape from the side of the ink cartridge. Carefully peel the tape in the direction away from you.
9 Close the cartridge covers until they Cartridge Sensor click into place. 10 After installing the ink cartridges, close the scanner cover. Your MFC prepares for a “head cleaning” and goes online. The display screen prompts you to verify a new ink cartridge was inserted for each color you removed. Example: DID YOU CHANGE BLCK? 1. YES 2. NO. If the ink cartridge you installed is not a brand new one, please make sure to select 2.
■ Once you open an ink cartridge, install it in the MFC and use it up within six months of installation. Use unopened ink cartridges by the expiration date written on the cartridge package. ■ DO NOT refill the ink cartridges. Attempting to use refilled cartridges may cause damage to the print head and will void your warranty. NOTE: If the INK EMPTY error message is on the display after you have installed ink cartridges, check that the ink cartridges are installed correctly.
21 - 20 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
22 Glossary Activity Report Lists information about the last 50 incoming and outgoing faxes. TX means Transmit. RX means Receive. ADF (Automatic Document Feeder) Refers to the number of pages that can be placed in the document feeder and fed one at a time automatically. All Dial List A listing of names and numbers stored in One Touch and Speed Dial memory, in numerical order. Automatic E-Mail Printing Software application that automatically prints incoming e-mail messages on the MFC (on CD-ROM 1).
Cover Page Prints a page at the other party’s machine, that contains the sender and recipient’s name and fax number, number of pages and comment. You can generate an electronic cover page at the other end with pre-programmed information from memory or you can print a sample cover page to fax with your document. Cover Page Message The comment that is on the Cover Page. This is a programmable feature. Delayed Fax Sends your fax at a later time that day.
group number A combination of One Touch and/or Speed Dial numbers that are stored on a One Touch key for Broadcasting. Ink Management button Cleans the print head and/or resets the ink dot counter after replacing an ink cartridge. interval The preprogrammed time period between automatically printed Activity Reports. You can print Activity Reports on demand without interrupting this cycle.
Real Time Transmission When memory is full, send documents in real time. remote retrieval access The ability to access your MFC remotely from a touch tone phone. remaining jobs You can check which jobs are waiting in memory and cancel jobs individually. remote retrieval access code The four-digit code (159 ) that allows you to call your MFC to retrieve fax messages or change fax storage settings. remote activation allows you to transfer a fax call, answered at an external or extension phone, to the MFC.
23 Specifications Product Description Six performance modes are available for the 6in1 model MFC 9100C: Fax, Printer, Copier, Scanner, PC Fax and Video Capture. Fax Specifications Compatibility Coding System Modem Speed ITU-T Group 3 MH/MR/MMR 14400/12000/9600/7200/4800/2400 Automatic Fallback Document Size ADF Width: 5.8" to 8.5" (148 mm to 216 mm) ADF Length: 5.0" to 14.0" (127 mm to 356 mm) Scanner Width: Max. 8.5" (216 mm) Scanner Length: Max. 11.7" (297 mm) Scanning/Printing Width 8.
Fax Specifications (Continued) Communication Source Operating Environment Best Print Quality Power Source Power Consumption Dimensions Weight Public switched telephone network 50–95° F (10–35° C) 68–91° F (20–33° C) 120V AC 50/60Hz (USA, Canadian Version Only) Standby: under 12 watts Operating: under 30 watts 19.4 x 18.9 x 14.6 (inches) 492 x 481 x 372 (mm) 35.3lb/16kg * “Pages” refers to the “Brother Standard Chart No. 1” (a typical business letter, Standard resolution).
Print Media Paper Input Automatic loading from the Multi-Purpose Paper Cassette or manual loading from the Manual Feed Slot ■ Paper type: Plain paper, coated paper, glossy paper, transparancies, organizer paper (K, L) and envelopes ■ Paper size: Letter, Legal, A4, B5, A5 Executive, envelopes: CM10, DL, C5 organizer: (K, L) Width Length Weight ■ 3.75–8.5" (95.3–216 mm) 6.75–14" (171.5–356 mm) 17–32 lb (64–120 g/m 2) Maximum feeder capacity: up to 250 sheets of 20 lb (75 g/m2) plain paper.
23 - 4 S P E C I F I C AT I O N S
Index A access codes, storing 7-6 accessories and supplies ii ADF (automatic document feeder) 6-1 alternating, displays 3-2 answer mode EXT. TEL/TAD 5-1 FAX 5-1 manual 5-1 answering machine.
cover page composing 6-7 custom comments 6-8 for all faxes 6-9 for next fax only 6-8 printed form 6-9 credit card numbers, storing 7-6 custom telephone features 2-16, 21-7 Customer Service i D date and time setting 4-1 default settings 10-7 delayed fax 6-10 dialing access codes 7-6 automatic fax redial 6-5 credit card numbers 7-6 Groups 7-5 manually 6-5 One Touch numbers 7-4 pulse (rotary) 4-1 Speed Dial numbers 7-4 telephone index 7-4 tone 4-1 difficulties with machine.
fax(es), stand-alone receiving 5-1 difficulties 21-6 erasing from memory 8-4 forwarding 8-2, 8-4 polling 5-5 printing from memory 5-4 reducing to fit on paper 5-2 retrieving from a remote site 8-5 sending 6-1 automatic fax redial 6-5 automatic transmission 6-4 broadcasting 7-5 canceling from memory 6-7 contrast 6-4 cover page. See cover page delayed 6-10 from memory (dual access) 6-5 in real time 6-6 manual transmission 6-5 overseas 6-10 polling 6-11.
printing driver 12-4 receiving faxes 15-5 if you are having difficulty 21-6 viewing faxes 15-6 scanning into PC accessing 16-5 settings 16-5 TWAIN compliant driver 16-4 sending faxes adding a cover page 15-4 attachment(s) 15-4 cover page only 15-3 if you are having difficulty 21-7 QuickFax 15-3 multi-line connections (PBX) 2-15 multi-purpose paper cassette capacity 2-4 loading paper 13-2 N NetCentric™ FaxStorm 17-1 NTSC National 11-1 O OCR 16-3 On-Line Documentation 12-7 On-Screen Programming 3-1 On/OffLi
MFC 13-1 quality 21-10, 21-14 resolution 23-2 specifications 23-2 speed 23-2 status 13-5 video capture. See PaperPort® video printing. See video printing (walk-up) Windows® 14-1 Q questions. See Brother Fax-Back System R Real Time Transmission 6-6 receiving faxes.
T TAD (telephone answering device), external answer mode 5-1 connecting 2-11 recording outgoing message 2-13 telephone, external 2-11 telephone index (Tel-index) 7-4 test faxing 1-1 text, entering 4-2 timer 4-4 Transmission Verification 9-2 transparencies 2-3 triplex adapter 2-14 troubleshooting 21-1 document jam 21-4 error messages on LCD 21-2 if you are having difficulty 21-6 incoming calls 21-7 phone line connections 21-7 printing difficulties 21-7 printing or receiving faxes 21-6 scanning difficulties 2
Press 9 0 EXIT REMOTE OPERATION Press 9 8 then for EXT.TEL/TAD, press 1 FAX, press 2 CHANGE ANSWER MODE 1 long beep — Fax message(s) 3 short beeps — No messages Press 9 7 1 CHECK RECEIVING STATUS 4 Using Remote Retrieval Access Code 1 Dial your fax number from a fax machine using touch tone. 2 When your MFC answers and beeps, immediately enter your Remote Retrieval Access Code (159 ). 3 The MFC signals the kinds of messages received: 1 long beep — Fax message(s) No beeps — No messages.
Stop Changing Remote Retrieval Access Code 1 Press Function , 1 , 7 , 3 . 2 Enter a three-digit number from 000 to 999. The cannot be changed. Set . to exit. 3 Press 4 Press Remote Commands CHANGE PAGING/FAX FORWARDING SETTING Press 9 5 then to Turn feature off, press 1 Select Fax Forwarding, press 2 Select Paging, press 3 2 3 Program Fax Forwarding Number press 4 . Enter the new telephone number of the remote fax machine where you want your fax message forwarded, and then press .
® Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807–0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, CANADA H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and CANADA only.