User`s guide
Table Of Contents
- NETWORK USER’S GUIDE
- Table of Contents
- 1 Introduction
- 2 Configuring your machine for a network
- Overview
- IP addresses, subnet masks and gateways
- Step by step chart
- Setting the IP address and subnet mask
- Changing the print server settings
- Using the BRAdmin Light utility to change the print server settings
- Using the BRAdmin Professional 3 utility to change print server settings (Windows®)
- Using the control panel to change the print server settings
- Using Web Based Management (web browser) to change the print/scan server settings
- Using Remote Setup to change the print server settings (Not available for Windows Server® 2003/2008) (Not available for DCP-8085DN)
- Using other methods to change print server settings
- 3 Control panel setup
- 4 Driver Deployment Wizard (Windows® only)
- 5 Network printing from Windows®: basic TCP/IP Peer-to-Peer printing
- 6 Internet printing for Windows®
- 7 Network printing from Macintosh using the BR-Script 3 driver
- 8 Web Based Management
- Overview
- How to configure the machine settings using Web Based Management (web browser)
- Password information
- Secure Function Lock 2.0 (Not available for MFC-8370DN)
- Changing the Scan to FTP configuration using a web browser
- Changing the Scan to Network configuration using a web browser
- Changing the LDAP configuration using a web browser (For MFC-8880DN)
- 9 LDAP operation (For MFC-8880DN)
- 10 Internet fax and Scan to E-mail (E-mail server) (For MFC-8880DN)
- Internet fax Overview
- Getting connected
- Control panel key functions
- Sending an Internet fax
- Manually entering text
- Receiving E-mail or Internet fax
- Receiving an Internet fax to your computer
- Forwarding received E-mail and fax messages
- Relay broadcasting
- TX Verification Mail
- Setup Mail TX
- Setup Mail RX
- Error mail
- Important information on Internet fax
- Scan to E-mail (E-mail server) overview
- Internet fax Overview
- 11 Security features
- 12 Troubleshooting
- Appendix A
- Using services
- Other ways to set the IP address (for advanced users and administrators)
- Using DHCP to configure the IP address
- Using BOOTP to configure the IP address
- Using RARP to configure the IP address
- Using APIPA to configure the IP address
- Using ARP to configure the IP address
- Using the TELNET console to configure the IP address
- Using the Brother Web BRAdmin server software for IIS to configure the IP address
- Installation when using web services (Windows Vista®)
- Installation when using a Network Print Queue or Share (printer driver only)
- Appendix B
- Appendix C
- Index
Troubleshooting
117
12
Printing problems 12
Print job is not printed 12
Check the status and configuration of the print server.
a Make sure that the machine is powered on, is on-line and ready to print.
b Print the Network Configuration List of the machine and check if the settings such as IP address settings
are correct for your network. The problem may be the result of mismatched or duplicate IP address.
Verify that the IP address is correctly loaded into the print server, and make sure that no other nodes on
the network have this IP address. (For information on how to print the Network Configuration List, see
Printing the Network Configuration List on page 45.)
c Verify that the print server is on your network as follows:
Windows
®
1 Try pinging the print server from the host operating system command prompt with the command:
ping ipaddress
Where ipaddress is the print server IP address (note that in some instances it can take up to
two minutes for the print server to load its IP address after setting the IP address).
2 If a successful response is received, then proceed to Windows
®
2000/XP, Windows Vista
®
and
Windows Server
®
2003/2008 IPP troubleshooting on page 120. Otherwise, proceed to step d.
Mac OS X 10.3.9 or greater
1 From the Go menu, choose Applications.
2 Open the Utilities folder.
3 Double click the Terminal icon.
4 Try pinging the print server from the Terminal window:
ping ipaddress
Where ipaddress is the print server IP address (note that in some instances it can take up to
two minutes for the print server to load its IP address after setting the IP address).
5 If a successful response is received, then proceed to d
d If you have tried step a to step c above and it does not work, then reset the print server back to the
default factory settings and try from the initial setup again. (For information how to reset to the default
factory settings, see Restoring the network settings to factory default on page 45.)
Error during printing
12
If you try to print while other users are printing large amounts of data (e.g. many pages or pages with a large
amount of graphics at high resolution), the printer is unable to accept your print job until the ongoing printing
is finished. If the waiting time of your print job exceeds a certain limit, a time out situation occurs, which causes
the error message. In such situations, execute the print job again after the other jobs are completed.