User`s guide
Table Of Contents
- NETWORK USER’S GUIDE
- Table of Contents
- 1 Introduction
- 2 Configuring your machine for a network
- Overview
- IP addresses, subnet masks and gateways
- Step by step chart
- Setting the IP address and subnet mask
- Changing the print server settings
- Using the BRAdmin Light utility to change the print server settings
- Using the BRAdmin Professional 3 utility to change print server settings (Windows®)
- Using the control panel to change the print server settings
- Using Web Based Management (web browser) to change the print/scan server settings
- Using Remote Setup to change the print server settings (Not available for Windows Server® 2003/2008) (Not available for DCP-8085DN)
- Using other methods to change print server settings
- 3 Control panel setup
- 4 Driver Deployment Wizard (Windows® only)
- 5 Network printing from Windows®: basic TCP/IP Peer-to-Peer printing
- 6 Internet printing for Windows®
- 7 Network printing from Macintosh using the BR-Script 3 driver
- 8 Web Based Management
- Overview
- How to configure the machine settings using Web Based Management (web browser)
- Password information
- Secure Function Lock 2.0 (Not available for MFC-8370DN)
- Changing the Scan to FTP configuration using a web browser
- Changing the Scan to Network configuration using a web browser
- Changing the LDAP configuration using a web browser (For MFC-8880DN)
- 9 LDAP operation (For MFC-8880DN)
- 10 Internet fax and Scan to E-mail (E-mail server) (For MFC-8880DN)
- Internet fax Overview
- Getting connected
- Control panel key functions
- Sending an Internet fax
- Manually entering text
- Receiving E-mail or Internet fax
- Receiving an Internet fax to your computer
- Forwarding received E-mail and fax messages
- Relay broadcasting
- TX Verification Mail
- Setup Mail TX
- Setup Mail RX
- Error mail
- Important information on Internet fax
- Scan to E-mail (E-mail server) overview
- Internet fax Overview
- 11 Security features
- 12 Troubleshooting
- Appendix A
- Using services
- Other ways to set the IP address (for advanced users and administrators)
- Using DHCP to configure the IP address
- Using BOOTP to configure the IP address
- Using RARP to configure the IP address
- Using APIPA to configure the IP address
- Using ARP to configure the IP address
- Using the TELNET console to configure the IP address
- Using the Brother Web BRAdmin server software for IIS to configure the IP address
- Installation when using web services (Windows Vista®)
- Installation when using a Network Print Queue or Share (printer driver only)
- Appendix B
- Appendix C
- Index
114
12
12
Overview 12
This chapter explains how to resolve typical network problems you may encounter when using the machine.
If, after reading this chapter, you are unable to resolve your problem, please visit the Brother Solutions Center
at: http://solutions.brother.com/
This chapter is divided into the following sections:
General problems
Network print software installation problems
Printing problems
Scanning and PC Fax problems
Protocol-specific troubleshooting
General problems 12
CD-ROM is inserted, but does not start automatically 12
If your computer does not support Autorun, the menu will not start automatically after inserting the CD-ROM.
In this case, execute start.exe in the root directory of the CD-ROM.
How to reset the Brother print server back to the factory default
12
You can reset the print server back to its factory default settings (resetting all information such as the
password and IP address information). (See Restoring the network settings to factory default on page 45.)
My computer cannot find the machine/print server.
I cannot make a necessary connection to the machine/print server.
My machine/print server does not appear in the window of Remote Setup, BRAdmin Light or
BRAdmin Professional.
12
For Windows
®
The Firewall setting on your computer may be rejecting the necessary network connection to the machine.
In this case, you will need to disable the Firewall on your computer and re-install the drivers.
Windows
®
XP SP2 users: 12
a Click the Start button, Control Panel, Network and Internet Connections.
b Click Windows Firewall.
c Click the General tab. Make sure that Off (not recommended) is selected.
d Click OK.
Troubleshooting 12