User Guide

Troubleshooting and routine maintenance
149
C
Paper is jammed inside the machine C
a Turn off the machine’s power switch.
Unplug the telephone line cord first,
disconnect all cables, and then unplug
the power cord from the AC power
outlet.
b Pull the paper tray completely out of the
machine.
c Use both hands to slowly pull out the
jammed paper.
d Press the front cover release button and
open the front cover.
CAUTION
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait at least 10 minutes for
the machine to cool down before attempting
to clear the paper jam.
e Slowly take out the drum unit and toner
cartridge assembly. The jammed paper
may be pulled out with the drum unit and
toner cartridge assembly, or this may
release the paper so you can pull it out
of the paper tray opening.
IMPORTANT
We recommend that you place the drum
unit and toner cartridge assembly on a
clean, flat surface with a sheet of
disposable paper or cloth underneath it in
case you accidentally spill or scatter toner.
To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.