All in One Printer User Manual

122
Scanning difficulties C
Software difficulties C
The machine does not print on both
sides of the paper even though the
printer driver setting is Duplex.
Check the paper size setting in the printer driver. You need to choose A4, Letter,
Legal or Folio.
The machine is not printing or has
stopped printing and the machine’s
status LED is yellow.
Press Job Cancel.
As the machine cancels the job and clears it from the memory it may produce an
incomplete printout.
Difficulties Suggestions
TWAIN errors appear while
scanning.
Make sure that the Brother TWAIN driver is chosen as the primary source. In
PaperPort™ 11SE, click File, Scan or Get Photo and choose the
Brother TWAIN driver.
OCR does not work. Try increasing the scanning resolution.
Network scanning does not work. See Network difficulties on page 123.
Difficulties Suggestions
Cannot install software or print. Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
Cannot perform ‘2 in 1’ or ‘4 in 1’
printing.
Check that the paper size setting in the application and in the printer driver are the
same.
The machine does not print from
Adobe
®
llustrator
®
.
Try to reduce the print resolution. (See Advanced tab in the Software User’s Guide
on the CD-ROM.)
‘Unable to write to LPT1’, ‘LPT1
already in use’ or ‘MFC is Busy’
error message appears.
Make sure that the machine is on (plugged into the AC power outlet and the power
switch turned on) and that it is connected directly to the computer using the IEEE-
1284 bi-directional parallel cable. The cable must not go through another
peripheral device (such as a Zip Drive, external CD-ROM Drive, or switch box).
Make sure that the LCD does not show an error message.
Make sure no other device drivers, which also communicate through the parallel
port, are running automatically when you turn on the computer (such as, drivers
for Zip Drives, external CD-ROM Drive, etc.) Suggested areas to check: (Load=,
Run=command lines in the win.ini file or the Setup Group.)
Check with your computer manufacturer to confirm that the computer’s parallel
port settings in the BIOS are set to support a bi-directional machine; i.e. (Parallel
Port Mode – ECP)
Printing difficulties (continued)
Difficulties Suggestions