USER’S GUIDE MFC-7340 MFC-7450 MFC-7440N MFC-7840N MFC-7840W Version 0 ARL/ASA/NZ
If you need to call Customer Service Please complete the following information for future reference: Model Number: MFC-7340, MFC-7450, MFC-7440N, MFC-7840N and MFC-7840W (Circle your model number) Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.
Approval Information and Compilation and Publication Notice THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in other countries.
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Table of Contents Section I 1 General General information 2 Using the documentation .......................................................................................2 Symbols and conventions used in the documentation .................................... 2 Accessing the Software User’s Guide and Network User’s Guide ........................ 2 Viewing documentation ................................................................................... 3 Control panel overview ...........................
Secure Function Lock (MFC-7840N and MFC-7840W only) .........................28 Setting lock ....................................................................................................31 Restricting dialling................................................................................................32 Dial pad restriction .........................................................................................32 One Touch restriction ..............................................................
Printing a fax from the memory ..................................................................... 45 7 Telephone and external devices 46 Telephone line services .......................................................................................46 Do you have Voice Mail?............................................................................... 46 Telephone Service for Australia...........................................................................
Remote retrieval ..................................................................................................64 Setting a remote access code .......................................................................64 Using your remote access code ....................................................................64 Retrieving fax messages ...............................................................................65 Changing the fax forwarding number .................................................
For Macintosh® .............................................................................................. 83 Section V Appendixes A Safety and legal 86 Choosing a location .............................................................................................86 Important information...........................................................................................87 Safety precautions.........................................................................................
Packing and shipping the machine ....................................................................141 C Menu and features 142 On-screen programming....................................................................................142 Menu table...................................................................................................142 Memory storage...........................................................................................142 Menu keys ......................................
Section I General General information Loading paper and documents General setup Security features I 2 9 21 25
1 General information Using the documentation 1 Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation. Bold Bold style identifies keys on the machine control panel or computer screen. Italics Italicized style emphasizes an important point or refers you to a related topic.
General information Viewing documentation Viewing documentation (Windows®) To view the documentation, from the Start menu, point to Brother, MFC-XXXX (where XXXX is your model name) from the program group, and then click User’s Guides in HTML format. If you have not installed the software, you can find the documentation by following the instructions below: a Turn on your PC. Insert the Brother CD-ROM labelled Windows® into your CD-ROM drive.
Chapter 1 How to find scanning instructions 1 There are several ways you can scan documents. You can find the instructions as follows: Software User's Guide: 1 Viewing documentation (Macintosh®) a Turn on your Insert the Brother CD-ROM labelled Macintosh® into your CD-ROM drive. b The following window will appear. c d Double-click the Documentation icon. e Double-click the top page file to view the Software User’s Guide and Network User’s Guide in HTML format.
General information How to find scanning instructions 1 There are several ways you can scan documents. You can find the instructions as follows: Software User's Guide: 1 1 Scanning in Chapter 9 Using ControlCenter2 in Chapter 10 Network Scanning in Chapter 11 Presto!® PageManager® User's Guide: Presto!® 1 PageManager® The complete User’s Guide can be viewed from the Help selection in the Presto!® PageManager® application.
Chapter 1 Control panel overview MFC-7340 and MFC-7450 have the same keys. MFC-7440N, MFC-7840N and MFC-7840W have the same keys.
General information 1 7
Chapter 1 1 2 Fax and telephone keys: Hook Press before dialing if you want to make sure a fax machine will answer, and then press Start. Also, press this key after you pick up the handset of an external telephone during the F/T ring (fast double-rings). When connected to a PBX, you can use this key to gain access to an outside line or to transfer a call to another extension. Resolution Sets the resolution when sending a fax. Redial/Pause Redials the last number called.
2 Loading paper and documents Loading paper and print media The machine can feed paper from the standard paper tray or manual feed slot. When you put paper into the paper tray, note the following: If your application software supports paper size selection on the print menu, you can select it through the software. If your application software does not support it, you can set the paper size in the printer driver or by using the control panel buttons.
Chapter 2 e Note (For Asia) For Legal size paper, press the release button in the bottom of the paper tray and then pull out the back of the paper tray. (Legal size paper is not available in some regions) Fold out the support flap (1) to prevent paper from sliding off the face-down output tray. 1 Loading paper in the manual feed slot c Put paper in the tray, and make sure that the paper is below the maximum paper mark (1). The side to be printed on must be face down.
Loading paper and documents b Open the manual feed slot cover. Printing on thick paper, bond paper, labels and envelopes 2 When the back output tray is pulled down, the machine has a straight paper path from the manual feed slot through to the back of the machine. Use this paper feed and output method when you want to print on thick paper, labels or envelopes. Note c d Using both hands, slide the manual feed slot paper guides to the width of the paper that you are going to use.
Chapter 2 c Using both hands, slide the manual feed slot paper guides to the width of the paper that you are going to use. Note • Put the paper into the manual feed slot with the side to be printed face up. • Make sure that the paper or print media (see Acceptable paper and other print media on page 14.) is straight and in the correct position on the manual feed slot. If it is not, the paper or the transparency may not be fed correctly, resulting in a skewed printout or a paper jam.
Loading paper and documents Unprintable area 2 Unprintable area for faxes and copies The printable area of your machine begins at approximately 3 mm from the top and bottom and 2 mm from both sides of the paper. 2 2 1 3 mm 2 2 mm 2 Note 2 (For copies) The unprintable area shown above is for a single copy or a 1 in 1 copy using A4 size paper. The unprintable area changes with the paper size.
Chapter 2 Acceptable paper and other print media 2 Print quality may vary according to the type of paper you are using. You can use the following types of print media: plain paper, bond paper, recycled paper, transparencies, labels or envelopes. For best results, follow the instructions below: Use paper made for plain paper copying. Use paper that is 75 to 90 gsm. Use labels and transparencies which are designed for use in laser machines.
Loading paper and documents Type and size of paper 2 The machine loads paper from the installed standard paper tray or manual feed slot. Standard paper tray 2 Manual Feed Slot 2 The manual feed slot can hold a sheet with a size of 76.2 to 220 mm wide and 116 to 406.4 mm long. You can use the manual feed slot if you are using special paper, envelopes or labels.
Chapter 2 Recommended paper specifications 2 The following paper specifications are suitable for this machine. Basis weight 75-90 gsm Thickness 80-110 µm Roughness Higher than 20 sec.
Loading paper and documents Types of envelopes to avoid • that is designed for inkjet printing If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement. 2 CAUTION DO NOT use envelopes: • that are damaged, curled, wrinkled or an unusual shape Envelopes 2 Most envelopes will be suitable for your machine.
Chapter 2 • with sealing flaps that have not been folded at purchase • with sealing flaps as shown in figure below • with each side folded as shown in figure below If you use any of the types of envelopes listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement. Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.
Loading paper and documents Loading documents Using the automatic document feeder (ADF) a 2 Unfold the ADF document output support flap (1) and the ADF support flap (2). 2 2 2 1 The ADF can hold up to 35 pages and feeds each sheet individually. Use standard 80 gsm paper and always fan the pages before putting them in the ADF. CAUTION DO NOT leave thick documents on the scanner glass. If you do this, the ADF may jam.
Chapter 2 Using the scanner glass (Flatbed) You can use the scanner glass to fax, copy or scan pages of a book or one page at a time. Documents can be up to 215.9 mm wide and 297 mm long. Note To use the scanner glass, the ADF must be empty. a b Lift the document cover. c Close the document cover. 20 Using the document guidelines on the left, centre the document face down on the scanner glass. CAUTION 2 If the document is a book or is thick do not slam the cover or press on it.
3 General setup Mode timer 3 c Press Stop/Exit. 3 Paper size The machine has three mode keys on the control panel: Fax, Scan, and Copy. 3 (For Oceania) You can set how much time the machine takes after the last Copy or Scan operation to return to Fax mode default. If you choose Off, the machine will stay in the mode you used last. You can use seven sizes of paper for printing copies: A4, Letter, Executive, A5, A6, B5 and B6 and two sizes for printing faxes: A4 or Letter.
Chapter 3 Volume settings Ring volume 3 3 While in Fax mode press or to adjust the volume level. The LCD will show the current setting, and each key press will change the volume to the next level. The machine will keep the new setting until you change it. c c Press Stop/Exit. Press a or b to choose Off, Low, Med or High. Press OK. Beeper volume When the beeper is on, the machine will beep when you press a key, make a mistake, or after you send or receive a fax.
General setup Setting daylight savings time Sleep time 3 You can set the machine to change for Daylight Savings Time. If you choose On, it will reset the time forward one hour and if you choose Off, it will reset the time backward one hour. a b Press Menu 1, 5. c Press 1 or 2 to choose 1.Change or 2.Exit. d Press Stop/Exit. Toner Save You can save toner using this feature. When you set Toner Save to On, print appears lighter. The default setting is Off. a b c Press Menu, 1, 6, 1.
Chapter 3 Dial prefix The dial prefix setting will automatically dial a predefined number before every fax number you dial. For example: If your telephone system requires a 9 to dial an outside number use this setting to automatically dial 9 for every fax you send. Setting up the prefix number a (for New Zealand) Press Menu, 0, 5. Press Menu, 0, 6. b Enter the prefix number (up to 5 digits) on the dial pad. Press OK. 3 Note • You can use the numbers 0 to 9, #, l and !. (Press Hook to display “!”.
4 Security features Security Setting up the password 4 4 Note You can set up your machine with multiple levels of security using Setting Lock and TX Lock (MFC-7340 and MFC-7440N only), Memory Security (MFC-7450 only) or Secure Function Lock (MFC-7840N and MFC-7840W only). You will not be able to continue to schedule Delayed Faxes or Polling jobs. However, any pre-scheduled Delayed Faxes will be sent even if you turn on TX Lock, Memory Security or Secure Function Lock, so they will not be lost.
Chapter 4 Turning the TX Lock on/off 4 If you enter the wrong password when following the instructions below, the LCD shows Wrong Password. Re-enter the correct password. Remote Retrieval (if Fax Storage was already on) While Memory Security is on, the following operations are NOT available: Printing received faxes Sending faxes Turning TX Lock on a b Press Menu, 1, 8, 1. c Enter the registered 4-digit password. Press OK. The machine goes offline and the LCD shows TX Lock Mode.
Security features Changing your memory security password a b Press Menu, 1, 8, 1. c Enter the registered four-digit password. Press OK. d Enter a four-digit number for the new password. Press OK. e If the LCD shows Verify:, re-enter the new password. Press OK. f Press Stop/Exit. Turning memory security off 4 Press a or b to choose Set Password. Press OK. Turning memory security on/off a b 4 Press Menu. Enter the registered four-digit password. Press OK.
Chapter 4 Secure Function Lock (MFC-7840N and MFC-7840W only) Secure Function Lock lets you restrict Public access to certain machine functions (Fax Tx, Fax Rx, Copy, Scan and Print 1). This feature also prevents users from changing the Default settings of the machine by limiting access to the Menu settings. Disabling at least one function is required to turn on Secure Function Lock for the Public user. Before using the security features you must first enter an administrator password.
Security features Setting up the Public user You can set up the Public user. Public users do not need to enter a password. Note You must disable at least one function to turn on Secure Function Lock for Public user. 4 Setting up restricted users 4 You can set up users with restrictions and a password. a b Press Menu, 1, 8, 1. c Enter the administrator password. Press OK. Press a or b to choose Setup User. Press OK. a b Press Menu, 1, 8, 1. Press a or b to choose Setup User. Press OK.
Chapter 4 Turning Secure Function Lock on/off 4 If you enter the wrong password when following the instructions below, the LCD will show Wrong Password. Re-enter the correct password. Turning Secure Function Lock on a b Press Menu, 1, 8, 1. c Enter your four-digit administrator password. Press OK. a b Press Menu, 1, 8, 1. c Enter your four-digit administrator password. Press OK. Press a or b to choose Lock OniOff. Press OK.
Security features Setting lock 4 Changing your setting lock password a b Press Menu, 1, 8, 2. Make a careful note of your password. If you forget it, please call your Brother dealer. c While Setting Lock is On, you cannot change the following settings without a password: Enter your four-digit password. Press OK. d Enter a four-digit number for the new password. Press OK. Setting Lock lets you set a password to stop other people from accidentally changing your machine settings.
Chapter 4 Restricting dialling 4 Speed Dial restriction This feature is to prevent users from sending a fax or call to a wrong number by mistake.You can set the machine to restrict dialling by using the dial pad, One Touch and Speed Dial. a b Press Menu, 2, 6, 3. If you choose Off, the machine does not restrict the dialling method. If you choose Enter # twice, the machine will prompt you to re-enter the number, and then if you re-enter the same number correctly, the machine will start dialling.
Section II Fax Sending a fax Receiving a fax Telephone and external devices Dialling and storing numbers Remote fax options Polling Printing reports II 34 41 46 56 61 67 70
5 Sending a fax How to fax 5 Entering fax mode To enter fax mode press 5 (Fax), and the key will glow green. Sending a fax from the ADF Using the ADF to send your faxes is the easiest way. To cancel a fax in progress press Stop/Exit. a b Make sure you are in Fax mode c Dial the fax number. (See How to dial on page 56.) d Press Start. The machine scans the pages into memory and then sends the document.
Sending a fax Cancelling a fax in progress 5 Press Stop/Exit to cancel the fax. If you press Stop/Exit while the machine is dialling or sending, the LCD will show 1.Clear 2.Exit, press 1 to cancel the fax. Broadcasting Cancelling a broadcast in progress While broadcasting you can cancel the fax currently being sent or the whole broadcast job. a Press Menu, 2, 7. The LCD will display the fax being dialled (for example, #001 0123456789) and the broadcast job number (for example, Broadcast#001).
Chapter 5 Additional sending operations Sending faxes using multiple settings 3.Urgent 4.Confidential 5 5 (See Composing your own comments on page 36.) Before you send a fax, you can change any combination of these settings: contrast, resolution, overseas mode, delayed fax timer, polling transmission, real time transmission or cover page settings. a 5.(User Defined) 6.(User Defined) Composing your own comments Make sure you are in Fax mode .
Sending a fax f Contrast Enter two digits to show the number of pages you are sending. Press OK. For example, enter 0, 2 for 2 pages or 0, 0 to leave the number of pages blank. If you make a mistake, press d or Clear/Back to back up and re-enter the number of pages. Send a cover page for all faxes For most documents the default setting of Auto will give the best results. It automatically chooses the suitable contrast for your document.
Chapter 5 Changing fax resolution 5 The quality of a fax can be improved by changing the fax resolution. Resolution can be changed for the next fax or for all faxes. To change the fax resolution for the next fax a b c Make sure you are in Fax mode The number of pages you can scan into the memory will vary depending on the data that is printed on them. Note Press Resolution, then a or b to choose the resolution. Press OK. .
Sending a fax Sending in real time for all faxes a b c Make sure you are in Fax mode 5 . a b c Press a or b to choose On. Press OK. Make sure you are in Fax mode a b c Press Menu, 2, 2, 5. Press a or b to choose Next Fax:On. Press OK. Make sure you are in Fax mode Make sure you are in Fax mode Load your document. Press Menu, 2, 2, 3. Enter the time you want the fax to be sent (in 24-hour format). (For example, enter 19:45 for 7:45 PM) Press OK. Delayed batch transmission 5 .
Chapter 5 Checking and cancelling waiting jobs Out of memory message 5 Check which jobs are still waiting in the memory to be sent. If there are no jobs, the LCD will show No Jobs Waiting. You can cancel a fax job that is stored and waiting in the memory. a b If you get an Out of Memory message while scanning a subsequent page, you will have the option to press Start to send the pages scanned so far, or to press Stop/Exit to cancel the operation. Press Menu, 2, 7.
6 Receiving a fax 6 Receive modes 6 You must choose a receive mode depending on the external devices and telephone services you have on your line. The diagrams below will help you choose the correct mode. (For more detailed information about the receive modes, see Using receive modes on page 42.
Chapter 6 Using receive modes 6 1 6 Fax Only mode will automatically answer every call as a fax. Fax/Tel Fax/Tel mode helps you automatically manage incoming calls, by recognising whether they are fax or voice calls and dealing with them in one of the following ways: Faxes will be automatically received. Voice calls will start the F/T ring to tell you to pick up the line. The F/T ring is a fast double ring made by your machine. Use this mode if you receive few voice calls.
Receiving a fax Receive mode settings Ring delay 6 b c Press Menu, 2, 1, 2. d Press Stop/Exit. 6 The ring delay sets the number of times the machine rings before it answers in Fax Only and Fax/Tel modes. If you have external or extension telephones on the same line as the machine choose the maximum number of rings. (See Operation from extension telephones on page 54 and Fax Detect on page 43.
Chapter 6 Setting the print density 6 You can adjust the print density to make your printed pages darker or lighter. a b c Make sure you are in Fax mode d Press Stop/Exit. . Press Menu, 2, 1, 7. Press a to make the print darker. Or, press b to make the print lighter. Press OK. Additional receiving operations 6 Printing a reduced incoming fax If you choose On, the machine automatically reduces each page of an incoming fax to fit on one page of A4 or Letter (Legal or Folio for Asia) size paper.
Receiving a fax Receiving faxes into memory 6 As soon as the paper tray becomes empty during fax reception, the screen will display No Paper, asking you to put paper in the paper tray. (See Loading paper and print media on page 9.) If you are unable to put paper in the paper tray the following will happen: If Memory Receive is On: 6 If you are using the Fax Storage feature (Menu, 2, 5, 1), you can still print a fax from the memory when you are at your machine. See Fax storage on page 61.
7 Telephone and external devices Telephone line services 7 Features like Voice Mail, Call Waiting, Call Waiting/Caller ID, RingMaster, answering services, alarm systems or other custom features on one telephone line may create problems with the operation of your machine. Do you have Voice Mail? If you have Voice Mail on the telephone line that you will install your new Machine on, there is a strong possibility that Voice Mail and the Machine will conflict with each other while receiving incoming calls.
Telephone and external devices What is the Advantage of using Telstra® FaxStream® Duet® Function? 7 Telstra® FaxStream® Duet® Using is the most efficient way to receive both fax and telephone calls on the same line. When the voice call comes in, all telephones (extension and external) and the fax machine will ring to alert you to pick it up.
Chapter 7 Set the Distinctive Ring to ON Very important! After you have set the Distinctive Ring feature to ON, the receive mode is set to Manual automatically. Your Distinctive Ring Number does not allow Voice Calls - only Faxes. You cannot change the receive mode to another mode while the Distinctive Ring is set to on. a b c d 48 Press Menu, 2, 0, 2. Press a or b to choose On. Press OK. Press Stop/Exit. Distinctive Ring is now set to on. 7 Turning off Distinctive Ring a b c d Press Menu, 2, 0, 2.
Telephone and external devices Telephone Service for New Zealand FaxAbility How Does FaxAbility Work? 7 7 FaxAbility is a service offered by Telecom that allows you to have an additional number on one telephone line, with its own distinctive ring pattern. This way, when you get an incoming call, you can identify the number being called by its ring. How Will the Fax Machine Treat All Other Numbers? 7 FaxAbility mode ensures that the machine will answer calls to the FaxAbility (secondary) number.
Chapter 7 How to Turn FaxAbility OFF or ON The FaxAbility function is designed to accommodate the FaxAbility service provided by Telecom. To change the setting, repeat Steps 1-3; Step 2 is where you can choose either On or Off. Call Waiting beeps caused by incoming calls on your main number can affect fax transmissions. If you have FaxAbility Service but don’t have Call Waiting, you need do nothing at this stage. If you do have Call Waiting as well as FaxAbility, set the Call Waiting menu option to On.
Telephone and external devices Registering the Distinctive Ring pattern Caller ID The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies. Call your telephone company for details. This service shows the telephone number, or name if it is available, of your caller as the line rings. Very important! After you have set the Distinctive Ring feature to ON, the receive mode is set to Manual automatically.
Chapter 7 c d To finish viewing, press Stop/Exit. Printing the Caller ID List a b c d Connecting an external TAD Press a or b to scroll through the Caller ID memory to choose the Caller ID you want to view, and then press OK. The LCD will show the caller's number and the date and time of the call. 7 Press Menu, 2, 0, 3. Press a or b to choose Print Report. Press OK. If no ID is stored, the beeper will sound and No Caller ID will appear on the LCD. Press Start.
Telephone and external devices a b c d Set your external TAD to one or two rings. (The machine’s Ring Delay setting does not apply.) Multi-Line connections (PABX) Record the outgoing message on your external TAD. Most offices use a central telephone system. Brother recommends that all our Fax/MFC machines be connected to a discreet (dedicated) line. Although a particular PABX may appear to work with a particular model of fax machine, we cannot guarantee that the unit will operate correctly.
Chapter 7 External and extension telephones For Fax/Tel mode only 7 Note 7 If you answer a fax call on an extension telephone, or an external telephone that is correctly connected to the machine into the correct socket on the machine, you can make your machine take the call by using the Remote Activation code. When you press the Remote Activation code l51 (l91 for New Zealand) the machine starts to receive the fax.
Telephone and external devices Using a non-Brother cordless external handset Turning on the remote codes 7 If your non-Brother cordless telephone is connected to the telephone line cord (see page 54) and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay. If you let the machine answer first, you will have to go to the machine so you can press Hook to transfer the call to the cordless handset.
8 Dialling and storing numbers How to dial 8 8 Press Search/Speed Dial, and then the three digit Speed Dial number. (See Storing speed dial numbers on page 58.) You can dial in any of the following ways. Manual dialling Speed dialling 8 8 Use the dial pad to enter all the digits of the telephone or fax number. Search/Speed Dial Note If the LCD shows Not Registered when you enter a One Touch or a Speed Dial number, it means that a number is not stored there.
Dialling and storing numbers Storing numbers • If the LCD shows No Contact Found when you enter the first few letters of the name, it means that a name for the letter is not stored. Fax redial If you are sending a fax automatically and the line is busy, the machine will automatically redial up to three times at five minute intervals. If you are sending a fax manually and the line is busy, press Redial/Pause, wait for the other fax machine to answer, and then press Start to try again.
Chapter 8 c d e e Enter the number (up to 20 characters). Press OK. Enter the name using the dial pad (up to 15 characters). Press OK. If you want to save a fax resolution along with the number, press a or b to choose Std, Fine, S.Fine or Photo. Press OK. Press OK to store the number without a name. Press OK if you do not want to change the default resolution.
Dialling and storing numbers c d Press d or c to position the cursor under the character you want to change, and then press Clear/Back to delete it. Repeat for each character you want to delete. Setting up groups for broadcasting For One Touch numbers, press the One Touch keys one after the other. For Speed Dial numbers, press Search/Speed Dial, and then enter the three-digit Speed Dial location.
Chapter 8 Combining quick dial numbers 8 Tone or pulse (not available in New Zealand) 8 You can combine more than one Quick Dial number when you dial. This feature may be useful if you need to dial an access code for a cheaper rate from another long distance carrier. If you have a Pulse dialling service, but need to send Tone signals (for example, for telephone banking), follow the instructions below. If you have Touch Tone service, you will not need this feature to send tone signals.
9 Remote fax options 9 Remote fax options let you receive faxes while you are away from the machine. Fax storage You can use only one remote fax option at a time. The fax storage feature lets you store your received faxes in the machine’s memory. You can retrieve stored fax messages from a fax machine at another location using the remote retrieval commands, see Retrieving fax messages on page 65. Your machine will automatically print a copy of the stored fax.
Chapter 9 PC fax receive If you turn on the PC Fax Receive feature your MFC will store received faxes in memory and send them to your PC automatically. You can then use your PC to view and store these faxes. Even if you have turned off your PC (at night or on the weekend, for example), your MFC will receive and store your faxes in its memory.
Remote fax options Changing remote fax options If received faxes are left in your machine’s memory when you change to another remote fax option, the LCD will ask you the following message: Erase All Doc? 1.Yes 2.No or Print All Fax? 1.Yes 2.No If you press 1, faxes in the memory will be erased or printed before the setting changes. If a backup copy has already been printed it will not be printed again. If you press 2, faxes in the memory will not be erased or printed and the setting will be unchanged.
Chapter 9 Remote retrieval 9 The remote retrieval feature lets you retrieve your stored fax messages when you are not at the machine. You can call your machine from any touch tone phone or fax machine, then use the Remote Access Code to retrieve your messages. Setting a remote access code The remote access code lets you access the remote retrieval features when you are away from your machine. Before you use the remote access and retrieval features, you have to set up your own code.
Remote fax options Retrieving fax messages a Dial your fax number from a telephone or another fax machine using touch tone. b When your machine answers during a period of silence, enter your remote access code (3 digits followed by l). If you hear one long beep, you have messages. c When you hear two short beeps, use the dial pad to press 9 6 2.
Chapter 9 Remote fax commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by l), the system will give two short beeps and you must enter a remote command. Remote commands 95 1 OFF You can choose Off after you have retrieved or erased all your messages. 2 Fax forwarding One long beep means the change is accepted.
10 Polling 10 Delayed polling Polling lets you set up your machine so other people can receive faxes from you, but they pay for the call. It also lets you call somebody else’s fax machine and receive a fax from it, so you pay for the call. The polling feature needs to be set up on both machines for this to work. Not all fax machines support polling. Polling receive Delayed polling lets you set the machine to begin polling receive at a later time. You can only set up one delayed polling operation.
Chapter 10 Sequential polling 10 Sequential polling lets you request documents from several fax machines in one operation. a b c d Make sure you are in Fax mode . Press Menu, 2, 1, 8. Polled transmit Polled transmit lets you set up your machine to wait with a document so another fax machine can call and retrieve it. Setup for polled transmit Make sure you are in Fax mode If you choose Standard go to e. If you choose Secure, enter a fourdigit number, press OK, go to e. e Press 2 to choose 2.
Polling i Note The document will be stored and can be retrieved from any other fax machine until you delete the fax from memory. To delete the fax from memory, press Menu, 2, 7. (See Checking and cancelling waiting jobs on page 40.) Setup for polled transmit with a secure code Place the next page on the scanner glass, press OK. Repeat h and i for each additional page. Set Next Page Then Press OK Your machine will automatically send the fax.
11 Printing reports Fax reports 11 11 You can use the transmission report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (shown as “OK”). If you choose On or On+Image, the report will print for every fax you send. If you send a lot of faxes to the same place, you may need more than the job numbers to know which faxes you must send again.
Printing reports Reports 11 The following reports are available: 1 XMIT Verify Displays the Transmission Verification Report for your last outgoing 200 faxes and prints the last report. How to print a report a b Do one of the following: Press OK. Enter the number of the report you want to print. For example, press 2 to print the help list. Prints a list of commonly used functions to help you program your machine.
Chapter 11 72
Section III Copy Making copies III 74
12 Making copies How to copy Entering copy mode Press 12 12 Making multiple copies 12 a Make sure you are in Copy mode b c Load your document. d Press Start. (Copy) to enter Copy mode. 12 . Use the dial pad to enter the number of copies (up to 99). Note 1 Stack/Sort 2 Copy ratio and copy layout 3 Contrast 4 Quality 5 Number of copies To sort your copies, see Sorting copies using the ADF on page 77. Stop copying To stop copying, press Stop/Exit.
Making copies Copy options (temporary settings) Custom(25-400%) allows you to enter a ratio from 25% to 400% in 1% increments. 12 When you want to quickly change the copy settings temporarily for the next copy, use the temporary Copy keys. You can use different combinations. The machine returns to its default settings one minute after copying, unless you have set the Mode Timer to 30 seconds or less. (See Mode timer on page 21.
Chapter 12 Using the Options key 12 Use the Options key to quickly set the following copy settings temporarily for the next copy.
Making copies Improving copy quality 12 You can choose from a range of quality settings. The default setting is Auto. Sorting copies using the ADF 12 You can sort multiple copies. Pages will be stacked in the order 1 2 3, 1 2 3, 1 2 3, and so on. Auto Auto is the recommended mode for ordinary printouts. Suitable for documents that contain both text and photographs. Text Suitable for documents containing only text.
Chapter 12 Adjusting contrast 12 Contrast 12 Adjust the contrast to help an image look sharper and more vivid. To temporarily change the contrast setting, follow the steps below: a b c Make sure you are in Copy mode d Press Options. Press a or b to choose Contrast. Press OK. e Press a or b to increase or decrease the contrast. Press OK. f . Making N in 1 copies (page layout) 12 You can reduce the amount of paper used when copying by using the N in 1 copy feature.
Making copies Repeat h and i for each page of the layout. j 4 in 1 (P) After all the pages have been scanned, press 2 in h to finish. 4 in 1 (L) If you are copying from the ADF: 12 Insert your document face up in the direction shown below: 2 in 1 (P) Out of memory message 2 in 1 (L) 12 If the memory becomes full while you are making copies, the LCD message will guide you through the next step.
Chapter 12 80
Section IV Software Software and Network features IV 82
13 Software and Network features The User’s Guide on the CD-ROM includes the Software User’s Guide and Network User’s Guide for features available when connected to a computer (for example, printing and scanning). These guides have easy to use links that, when clicked, will take you directly to a particular section.
Software and Network features c Click the heading you would like to view from the list at the left of the window. For Macintosh® 13 a Make sure your Macintosh® is turned on. Insert the Brother CD-ROM into your CD-ROM drive. b c Double-click the Documentation icon. d Click on the manual you want (SOFTWARE USER’S GUIDE or NETWORK USER’S GUIDE) in the top menu, and then click the heading you would like to read from the list at the left of the window.
Chapter 13 84
Section V Appendixes Safety and legal Troubleshooting and routine maintenance Menu and features Specifications Glossary V 86 100 142 158 174
A Safety and legal Choosing a location Place your machine on a flat, stable surface that is free of vibration. Put the machine near a telephone socket and a standard, grounded electrical socket. Choose a location where the temperature remains between 10° C and 32.5° C and the humidity is between 20% to 80% (without condensation). Make sure cables leading to the machine do not constitute a trip hazard. Avoid placing your machine on the carpet.
Safety and legal Important information A Safety precautions A Please read these instructions before attempting any maintenance, and keep them for later reference. When using your telephone equipment, follow basic safety precautions to reduce the risk of fire, electric shock or personal injury. DO NOT use this product near water, or in a damp environment. Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning.
WARNING Before cleaning the inside of the machine, first unplug the telephone line cord, and then the power cord from the electrical socket. DO NOT handle the plug with wet hands. Doing this might cause an electrical shock. Always make sure the plug is fully inserted. After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front or back cover of the machine, DO NOT touch the shaded parts shown in the illustration.
Safety and legal If moving your machine, use the handholds provided. First making sure to disconnect any cables. DO NOT use any flammable substances, spray or organic solvent/liquids containing alcohol/ammonia to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock. Refer to Routine maintenance on page 125 for how to clean the machine. Plastic bags are used in the packaging of your machine.
IEC60825-1+A2:2001 Specification A This machine is a Class 1 laser product as defined in IEC60825-1+A2:2001 specifications. The label shown below is attached in countries where required. This machine has a Class 3B Laser Diode which emits invisible laser radiation in the Scanner Unit. The Scanner Unit should not be opened under any circumstances. CLASS 1 LASER PRODUCT APPAREIL À LASER DE CLASSE 1 LASER KLASSE 1 PRODUKT Laser Diode A A Wave length: 780 - 800 nm Output: 10 mW max.
Safety and legal International ENERGY STAR® Compliance Statement A The purpose of the International ENERGY STAR® Program is to promote the development and popularization of energy-efficient office equipment. As an ENERGY STAR® Partner, Brother Industries, Ltd. has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.
7 Slots and openings in the casing at the back or bottom are provided for ventilation; to ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heater. This product should never be placed in a built-in installation unless adequate ventilation is provided.
Safety and legal Important Information for New Zealand A Important Safety Instructions A 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall outlet before cleaning the outside of the machine and the scanner glass. DO NOT use liquid or aerosol cleaners. Use a damp cloth for cleaning.
15 This product should be connected to an AC power source within the range indicated on the rating label. DO NOT connect it to a DC power source or inverter. If you are not sure, contact a qualified electrician. 16 This product is equipped with a 3-wire earthed plug. This plug will fit into only an earthed socket. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete socket. DO NOT defeat the purpose of an earthed plug.
Safety and legal 27 This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for which it is designed. Telecom will accept no responsibility should difficulties arise in such circumstances. This condition typically applies to 56 kbit/s modems and facsimile machines operating at >14.4 kbit/s. 28 When using the Caller Line Identification incorporated in this device, verify the integrity of the recorded digits prior to dialling.
Important Information for Some Countries Important Safety Instructions 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall outlet before cleaning the outside of the machine and the scanner glass. DO NOT use liquid or aerosol cleaners. Use a damp cloth for cleaning. 5 DO NOT place this product near water. 6 DO NOT place this product on an unstable cart, stand, or table.
Safety and legal 16 Unplug this product from the wall outlet and refer servicing to Authorized Service Personnel under the following conditions: If the power cord is damaged or frayed. If the product has been spilled by liquid. If the product has been exposed to rain or water. If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions.
Legal limitations for copying It is an offence to make reproductions of certain items or documents with the intent to commit fraud. This memorandum is intended to be a guide rather than a complete list. We suggest you check with relevant legal authorities if in doubt about a particular item or document.
Safety and legal Trademarks A The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. Windows Vista is either a registered trademark or a trademark of Microsoft Corporation in the United States and other countries. Microsoft, Windows and Windows Server are registered trademarks of Microsoft Corporation in the United States and/or other countries.
B Troubleshooting and routine maintenance Troubleshooting B B If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/. If you are having difficulty with your machine If you think there is a problem with the way your faxes look, make a copy first.
Troubleshooting and routine maintenance Telephone line or connections (continued) Difficulties Suggestions The machine does not answer when called. Make sure the machine is in the correct receive mode for your setup. (See Receiving a fax on page 41.) Check for a dial tone. If possible, call your machine to hear it answer. If there is still no answer, check the telephone line cord connection. If you do not hear ringing when you call your machine, ask your telephone company to check the line.
Menu access difficulties Difficulties Suggestions The machine beeps when you try to access the Setup Receive and Setup Send menus. If the Fax key is not illuminated, press it to turn on Fax mode. The Setup Receive setting (Menu, 2, 1) and Setup Send setting (Menu, 2, 2) are available only when the machine is in Fax mode. Copy quality difficulties Difficulties Suggestions Vertical black line appears in copies.
Troubleshooting and routine maintenance Printing difficulties (continued) Difficulties Suggestions The headers or footers appear when the document displays on the screen but they do not show up when it is printed. There is an unprintable area on the top and bottom of the page. Adjust the top and bottom margins in your document to allow for this. Scanning difficulties Difficulties Suggestions TWAIN errors appear while scanning. Make sure that the Brother TWAIN driver is chosen as the primary source.
Print quality difficulties Difficulties Printed pages are curled. Suggestions Low quality thin or thick paper or not printing on the recommended side of the paper could cause this problem. Try turning over the stack of paper in the paper tray. Make sure that you choose the Paper Type that suits the print media type you are using. (See Acceptable paper and other print media on page 14.) Printed pages are smeared. Printouts are too light.
Troubleshooting and routine maintenance Network difficulties (MFC-7440N, MFC-7840N and MFC-7840W only) (continued) Difficulties Suggestions The network scanning feature does not work. (For Windows® only) The firewall setting on your PC may be rejecting the necessary network connection. Follow the instructions below to configure The network PC Fax Receive feature does not work. Windows® Firewall.
Network difficulties (MFC-7440N, MFC-7840N and MFC-7840W only) (continued) Difficulties Suggestions The network scanning feature does not work. For Windows Vista® users: The network PC Fax Receive feature does not work. The network printing feature does not work. a Click the Start button, Control Panel, Network and Internet, Windows Firewall and click Change settings. b When the User Account Control screen appears, do the following. Users who have administrator rights: Click Continue.
Troubleshooting and routine maintenance Improving the print quality Examples of poor print quality B Recommendation White lines across the page Make sure that you use paper that meets our specifications. A rough surfaced paper or thick print media can cause the problem. (See Acceptable paper and other print media on page 14.) ABCDEFGH abcdefghijk Make sure that you choose the appropriate media type in the printer driver or in the machine’s Paper Type menu setting.
Examples of poor print quality FGH ABCDE ijk h fg e d c b a ABCD abcde 01234 Page skewed Recommendation Make sure that the paper or other print media is loaded correctly in the paper tray and that the guides are not too tight or too loose against the paper stack. Set the paper guides correctly. (See Loading paper in the paper tray on page 9.) The paper tray may be too full. If you are using the manual feed slot, see Loading paper in the manual feed slot on page 10.
Troubleshooting and routine maintenance Examples of poor print quality Recommendation Check the paper type and quality. High temperatures and high humidity will cause paper to curl. If you do not use the machine often, the paper may have been in the paper tray too long. Turn over the stack of paper in the paper tray. Also, fan the paper stack and then rotate the paper 180° in the paper tray. Curled or wavy 75 mm Make ten copies of a blank, white sheet of paper.
Examples of poor print quality ABCDEFGH CDEF abcdefghijk defg ABCD abcde 01234 Faint Recommendation Check the machine’s environment. Conditions such as humidity, high temperatures, and so on, may cause this print fault. (See Choosing a location on page 86.) If the whole page is too light, Toner Save mode may be on. Turn off Toner Save mode in the machine menu settings or Toner Save mode in the printer Properties of the driver.
Troubleshooting and routine maintenance Examples of poor print quality Recommendation Make sure that you use paper that meets our specifications. (See Acceptable paper and other print media on page 14.) ABCDEFGH abcdefghijk ABCD abcde 01234 Black toner marks across the page If you use label sheets for laser machines, the glue from the sheets may sometimes stick to the OPC drum surface. Clean the drum unit. (See Cleaning the drum unit on page 131.
Examples of poor print quality Recommendation Choose Reduce Paper Curl mode in the printer driver when you do not use our recommended paper. (See Device Options (For Windows®) or Print Settings (For Macintosh®) in the Software User's Guide on the CD-ROM.) Turn the paper over in the paper tray, and print again. (Excluding Letterhead paper) Lift up the output tray support flap. Curled Replace the paper in the paper tray with paper from a freshly opened ream.
Troubleshooting and routine maintenance Telephone line interference B If you are having difficulty sending or receiving a fax due to possible interference on the telephone line, we recommend that you adjust the Equalization for compatibility to reduce the modem speed for fax operations. a b Press Menu, 2, 0, 1. Press a or b to choose Basic(for VoIP) or Normal or High (MFC-7450, MFC-7840N and MFC-7840W). Basic(for VoIP) cuts the modem speed to 9600 bps. and turns the error correction mode (ECM) off.
Error and maintenance messages As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. The most common error and maintenance messages are shown below. You can clear most errors and routine maintenance messages by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Troubleshooting and routine maintenance Error Message Cause Action Cooling Down W ait for a while The temperature of the drum unit or toner cartridge is too hot. The machine will pause its current print job and go into cooling down mode. During the cooling down mode, you will hear the cooling fan running while the LCD shows Cooling Down, and Wait for a while. Make sure that you can hear the fan in the machine spinning and that the exhaust outlet is not blocked by something.
Error Message Cause Fuser Error Turn the power switch off, wait a few The temperature of fuser unit seconds, and then turn it on again. Leave the does not rise at a specified temperature within specified time. machine for 15 minutes with the power on. The MFC-7450, MFC-7840N and MFCThe fuser unit is too hot. 7840W can be turned off for up to 4 days without losing faxes stored in the memory. (See Transferring your faxes or Fax Journal report on page 118.
Troubleshooting and routine maintenance Error Message Cause Action Out of Memory The machine’s memory is full. Fax sending or copy operation in progress Do one of the following: Press Start to send or copy the scanned pages. Press Stop/Exit and wait until the other operations in progress finish, and then try again. Clear the data from the memory. (See Out of memory message on page 40 or page 79.) Print operation in process Do one of the following: Reduce print resolution.
Error Message Cause Action Scan Unable XX The machine has a mechanical problem. Do one of the following: (XX = Enter Code) (MFC-7340 and MFC-7440N only) See Transferring your faxes or Fax Journal report on page 118 before disconnecting the machine so you will not lose any important messages. Then, disconnect the machine from the power for several minutes and then reconnect it. (MFC-7450, MFC-7840N and MFC7840W only) Disconnect the machine from the power for several minutes, then reconnect it.
Troubleshooting and routine maintenance Transferring faxes to another fax machine B Transferring Fax Journal report to another fax machine B If you have not set up your Station ID (See Quick Setup Guide), you cannot enter fax transfer mode. If you have not set up your Station ID (See Quick Setup Guide), you cannot enter fax transfer mode. a b a b Press Menu, 9, 0, 2. c Press Start. Press Menu, 9, 0, 1.
Document jams B If the document is jammed, follow the steps below. Note After removing a jammed document, check that no paper scraps are left in the machine that could cause another jam. Document is jammed in the top of the ADF unit a Take out any paper from the ADF that is not jammed. b c Open the ADF cover. Document is jammed under the document cover a Take out any paper from the ADF that is not jammed. b c Lift the document cover. d e Close the document cover.
Troubleshooting and routine maintenance Paper jams To clear paper jams, please follow the steps in this section. Note CAUTION B To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration. • Please confirm that you have installed both a toner cartridge and a drum unit in the machine. If you have not installed a drum unit or have installed the drum unit incorrectly, then this may cause a paper jam in your Brother machine.
CAUTION e If you cannot pull the jammed paper out of the output tray opening, take the paper tray completely out of the machine. f Pull the jammed paper out of the paper tray opening. g Put the drum unit and toner cartridge assembly back in the machine. h i Put the paper tray back in the machine. We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
Troubleshooting and routine maintenance Paper is jammed at the back of the machine a d B Pull the tabs toward you to open the fuser cover (1). Open the front cover. 1 b Slowly take out the drum unit and toner cartridge assembly. CAUTION We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. c e Pull the jammed paper out of the fuser unit.
Paper is jammed inside the drum unit and toner cartridge assembly a Open the front cover. b Slowly take out the drum unit and toner cartridge assembly. c B Push down the green lock lever and take the toner cartridge out of the drum unit. CAUTION Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once. To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations below.
Troubleshooting and routine maintenance e Put the toner cartridge back into the drum unit until you hear it lock into place. If you put it in correctly, the green lock lever will lift automatically. Routine maintenance B WARNING Use neutral detergents. f Put the drum unit and toner cartridge assembly back in the machine. DO NOT use any flammable substances, spray or organic solvent/liquids containing alcohol/ammonia to clean the inside or outside of the machine.
Cleaning the outside of the machine a Turn off the machine. Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the electrical socket. b Pull the paper tray completely out of the machine. c Wipe the outside of the machine with a soft cloth to remove dust. d Remove any paper that is in the paper tray. 126 e Wipe the inside and the outside of the paper tray with a soft cloth to remove dust.
Troubleshooting and routine maintenance Cleaning the scanner glass a b B Turn off the machine. Unplug the telephone line cord first, disconnect all cables and then unplug the power cord from the electrical socket. Lift the document cover (1). Clean the white plastic surface (2) and scanner glass (3) underneath it with a soft lint-free cloth moistened with water. 1 2 d Plug the machine’s power cord back into the electrical socket first, and reconnect all cables and telephone line cord.
Cleaning the laser scanner window B WARNING Use neutral detergents. DO NOT use any flammable substances, spray or organic solvent/liquids containing alcohol/ammonia to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock. For more infomation see Important Safety Instructions on page 96. CAUTION DO NOT touch the laser scanner window with your fingers. a Before you clean the inside of the machine, turn off the machine.
Troubleshooting and routine maintenance CAUTION d Put the drum unit and toner cartridge assembly back in the machine. e f Close the front cover. To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration. We recommend that you place the drum unit on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
c Slowly take out the drum unit and toner cartridge assembly. d Clean the corona wire inside the drum unit by gently sliding the green tab from right to left and left to right several times. 1 CAUTION CAUTION We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. Be sure to return the green tab to the home position (a) (1).
Troubleshooting and routine maintenance CAUTION To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations below. Cleaning the drum unit B If you have print quality problems, clean the drum unit as follows. a Turn off the machine. Unplug the telephone line cord first, and then unplug the power cord from the electrical socket. b Open the front cover. c Slowly take out the drum unit and toner cartridge assembly.
e Put the print sample in front of the drum unit, and find the exact position of the poor print. f Turn the drum unit gear by hand while looking at the surface of the OPC drum (1). To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration. d Push down the green lock lever and take the toner cartridge out of the drum unit. 1 CAUTION Handle the toner cartridge carefully.
Troubleshooting and routine maintenance h Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in correctly, the green lock lever will lift automatically. i Put the drum unit and toner cartridge assembly back in the machine. j k Close the front cover. Plug the machine’s power cord back into the electrical socket first, and then reconnect all cables and telephone line cord. Turn on the machine.
Replacing the consumable items B You will need to replace the consumable items when the machine indicates that the life of the consumable is over. Toner cartridge Drum unit Order No. TN-2130, TN-2150 Order No. DR-2125 Note • Discard used consumable items according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office. Be sure to reseal the consumable items tightly so that the material inside does not spill.
Troubleshooting and routine maintenance WARNING b Slowly take out the drum unit and toner cartridge assembly. HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. To prevent injury, when you open the front or back cover (back output tray) of the machine, DO NOT touch the shaded parts shown in the illustration.
CAUTION Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once. To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. Brother machines are designed to work with toner of a particular specification and will work to a level of optimum performance when used with genuine Brother toner cartridges (TN-2130/TN-2150).
Troubleshooting and routine maintenance f Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you put it in correctly, the lock lever will lift automatically. CAUTION Put the drum unit and toner cartridge assembly back in the machine. i Close the front cover. CAUTION Make sure that you put in the toner cartridge correctly or it may separate from the drum unit.
Note The drum unit is a consumable item, and it is necessary to replace it periodically. There are many factors that determine the actual drum life, such as temperature, humidity, type of paper and how much toner you use for the number of pages per print job. The estimated drum life is approximately 12,000 pages 1. The actual number of pages your drum will print may be significantly less than this estimate.
Troubleshooting and routine maintenance To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration. Note Be sure to seal up the used drum unit tightly in a bag so that toner powder does not spill out of the unit. d e c Unpack the new drum unit. Put the toner cartridge firmly into the new drum unit until you hear it lock into place. If you put the cartridge in correctly, the green lock lever will lift automatically.
g Put the new drum unit and toner cartridge assembly in the machine. Machine information Checking the serial number B B You can see the machine’s serial number on the LCD. h i Press Clear/Back. To confirm you are installing a new drum, press 1. When the LCD shows Accepted, close the front cover. a (For MFC-7340) Press Menu, 4, 1. (For MFC-7450 and MFC-7440N) Press Menu, 5, 1. (For MFC-7840N and MFC-7840W) Press Menu, 6, 1. b Press Stop/Exit.
Troubleshooting and routine maintenance Packing and shipping the machine i Pack the drum unit and toner cartridge assembly, AC cord and printed materials in the original carton as shown below: j Close the carton and tape it shut. B CAUTION Make sure that the machine has fully cooled down by leaving it disconnected from the power for at least 30 minutes before packing. When you transport the machine, use the packing materials that came with your machine.
C Menu and features On-screen programming C Menu keys C Menu Your machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys. We have created step by step on-screen instructions to help you program your machine. Simply follow the steps as they guide you through the menu selections and programming options. Menu table Clear/Back Menu C OK Access the menu. Go to the next menu level. Accept an option.
Menu and features How to access the menu mode a b C C Press Menu. Choose an option. Press 1 for General Setup menu. Press 2 for Fax menu. Press 3 for Copy menu. (MFC-7340 only) Press 4 for Machine info. menu. (MFC-7450 and MFC-7440N only) Press 4 for LAN menu. Press 5 for Machine Info. menu. (MFC-7840N and MFC-7840W only) Press 4 for Printer menu. Press 5 for LAN menu. Press 6 for Machine info. menu. Press 9 for Service menu. 1 Press 0 for Initial Setup.
Menu table C The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK OK Menu OK to accept to exit OK Main Menu Submenu Menu Selections Options Descriptions 1.General Setup 1.Mode Timer — 0 Sec Sets the time to return to Fax mode and the time the machine will change from individual user to public user when using Secure Function Lock. 21 Sets the type of paper in the paper tray. 21 Sets the size of the paper in the paper tray.
Menu and features Main Menu Submenu Menu Selections Options Descriptions 1.General Setup (continued) 4.Volume 1.Ring Off Adjusts the ring volume. Page 22 Adjusts the volume level of the beeper. 22 Adjusts the speaker volume. 22 Changes for Daylight Savings Time automatically. 23 Increases the page yield of the toner cartridge. 23 Conserves power. 23 Adjusts the contrast of the LCD. 23 C Low Med* High 2.Beeper Off Low Med* High 3.Speaker Off Low Med* High 5.Daylight S ave — 6.
Main Menu Submenu Menu Selections Options Descriptions 2.Fax 1.Setup Rece ive 2.F/T Ring Time 20 Secs Sets the pseudo/doublering time in Fax/Tel mode. 43 Receives fax messages without pressing Start. 43 Allows you to answer all calls at an extension or external phone and use codes to turn the machine on or off. You can personalize these codes. 55 Cuts the size of incoming faxes. 44 Automatically stores any incoming faxes in its memory if it runs out of paper.
Menu and features Main Menu Submenu Menu Selections Options Descriptions 2.Fax 2.Setup Send 4.Batch TX On 39 (continued) (continued) Combines delayed faxes going to the same fax number at the same time of day into one transmission. Sends a fax without using the memory. 38 Sets up your machine with a document to be retrieved by another fax machine. 68 Automatically sends a cover page you have programmed. 36 Off* 5.Real Time TX Next Fax:On Next Fax:Off Page C On Off* 6.
Main Menu Submenu Menu Selections Options Descriptions 2.Fax 4.Report Set ting 2.Journal Perio d Off Sets the interval for automatic printing of the Fax Journal. 70 Sets the machine to forward fax messages, to store incoming faxes in the memory (so you can retrieve them while you are away from your machine), or to send faxes to your PC. 61 (continued) (continued) Every 50 Faxes* Page Every 6 Hours Every 12 Hours Every 24 Hours Every 2 Days Every 7 Days 5.Remote Fax Opt 1.
Menu and features Main Menu Submenu Menu Selections Options Descriptions 2.Fax 0.Miscellane ous 1.Compatibility High 1 (MFC-7840N and MFC-7840W only) Adjusts the equalization for transmission difficulties. Normal* VoIP service providers offer fax support using various standards. If you regularly experience fax transmission errors, choose Basic(for VoIP). (continued) Basic(for VoIP) 1 Factory setting for MFC-7840N and MFC7840W 2.Distinctive On (Not available in New Zealand) Off* 2.
Main Menu Submenu Menu Selections 4.LAN 1.TCP/IP 1.BOOT Method — (MFC7440N only) 5.LAN (MFC7840N only) Options Descriptions Page Auto* Chooses the BOOT method that best suits your needs. See Network User’s Guide on the CD-ROM. Static RARP BOOTP DHCP 2.IP Address — [000-255]. [000-255]. [000-255]. [000-255] Enter the IP address. 3.Subnet Mask — [000-255]. [000-255]. [000-255]. [000-255] Enter the Subnet mask. 4.Gateway — [000-255]. [000-255]. [000-255].
Menu and features Main Menu Submenu Menu Selections 4.LAN 1.TCP/IP 0.IPv6 (MFC7440N only) (continued) 5.LAN (MFC7840N only) 2.Ethernet — Options Descriptions Page On Enable or Disable the IPv6 protocol. If you want to use the IPv6 protocol, visit http://solutions.brother.com/ for more information. See Network User’s Guide on the CD-ROM. Off* — — Auto* 100B-FD Chooses the Ethernet link mode. 100B-HD (continued) 10B-FD 10B-HD 3.
Main Menu Submenu Menu Selections Options Descriptions Page 5.LAN (MFC7840W only) 1.Wired 1.TCP/IP Auto* Chooses the BOOT method that best suits your needs. See Network User’s Guide on the CD-ROM. 1.BOOT Method Static RARP BOOTP DHCP 2.IP Address [000-255]. [000-255]. [000-255]. [000-255] Enter the IP address. 3.Subnet Mask [000-255]. [000-255]. [000-255]. [000-255] Enter the Subnet mask. 4.Gateway [000-255]. [000-255]. [000-255]. [000-255] Enter the Gateway address. 5.
Menu and features Main Menu Submenu Menu Selections 5.LAN (MFC7840W only) 1.Wired 2.Ethernet — (continued) Options Descriptions Page Auto* Chooses the Ethernet link mode. See Network User’s Guide on the CD-ROM. 100B-FD 100B-HD 10B-FD (continued) 10B-HD 2.WLAN 3.Set to Default 1.Reset 4.Wired En able — 1.TCP/IP 1.BOOT Method — Restore the wired network setting to factory default. On* Enable or Disable the Wired LAN manually. 2.
Main Menu Submenu Menu Selections Options Descriptions Page 5.LAN (MFC7840W only) 2.WLAN 1.TCP/IP (Primary) (continued) (continued) Specifies the IP address of the primary or secondary DNS server. See Network User’s Guide on the CD-ROM. 8.DNS Server 000.000.000. 000 (Secondary) (continued) 000.000.000. 000 9.APIPA On* Off 0.IPv6 On Off* 2.Setup Wi zard 1.On 3.SES/WPS/ AOSS 1.On 4.WPS w/PIN Code 1.On 5.WLAN Sta tus 1.
Menu and features Main Menu Submenu Menu Selections Options Descriptions Page 5.LAN (MFC7840W only) 2.WLAN 6.Set to Default 1.Reset — Restore the wireless network setting to factory default. 7.WLAN Ena ble — On Enable or Disable the wireless LAN manually. See Network User’s Guide on the CD-ROM. — Color 150 dpi* (continued) (continued) 3.Scan to FTP 2.
Main Menu Submenu Menu Selections Options Descriptions 4.Machine Info. (MFC-7340) 1.Serial No. — — You can check the serial number of your machine. 140 2.Page Count er — Total You can check the number of total pages the machine has printed during its life. 140 5.Machine Info. (MFC-7450 and MFC-7440N) 6.Machine Info. (MFC-7840N and MFC-7840W) 0.Initial Setup Fax/List Copy Page Print 3.Drum Life — — You can check the percentage of Drum life that remains available. 140 1.
Menu and features Entering text C C When setting certain menu selections, such as the Station ID, you will need to type text characters. The dial pad keys have letters printed on them. The keys: 0, # and l do not have printed letters because they are used for special characters.
D Specifications D General D Printer Type Laser Print Method Electrophotography by semiconductor laser beam scanning Memory Capacity 16 MB(MFC-7340) 32 MB (MFC-7450, MFC-7440N, MFC-7840N and MFC-7840W) LCD (liquid crystal display) 16 characters × 2 lines Power Source 220 - 240V 50/60Hz Power Consumption Peak: 1056 W Copying: Average 320 W 1 Sleep: (MFC-7340) Average 9 W (MFC-7450 and MFC-7440N) Average 10 W (MFC-7840N and MFC-7840W) Average 12 W Standby: 1 Average 75 W When making a co
Specifications Temperature Humidity ADF (automatic document feeder) Operating: 10 to 32.
Print media Paper Input D Paper Tray Paper Type: Plain paper, Transparencies 1 or Recycled paper Paper Size: Letter, A4, B5(ISO), A5, B6(ISO), A6 and Executive (Legal and Folio for Asia) Paper Weight: 60 to 105 gsm Maximum paper tray capacity: Up to 250 sheets of 80 gsm plain paper Manual Feed Slot Paper Type: Plain paper, Recycled paper, Transparencies, Bond paper, Envelopes or Labels Paper Size: Width: 76.
Specifications Fax D Compatibility ITU-T Group 3 Coding System MH/MR/MMR (MFC-7340 and MFC-7440N) D MH/MR/MMR/JBIG (MFC-7450, MFC-7840N and MFC7840W) Modem Speed Automatic Fallback: 14,400 bps (MFC-7340 and MFC7440N) 33,600 bps (MFC-7450, MFC7840N and MFC-7840W) Document Size ADF Width: 148 to 215.9 mm ADF Length: 148 to 355.6 mm Scanner Glass Width: Max. 215.9 mm Scanner Glass Length: Max. 297 mm Scanning Width Max. 208 mm Printing Width Max.
Memory Transmission Up to 500 1/400 2 pages (MFC-7340 and MFC-7440N) Up to 600 3/500 4 pages (MFC-7450, MFC-7840N and MFC-7840W) Out of Paper Reception Up to 500 1/400 2 pages (MFC-7340 and MFC-7440N) Up to 600 3/500 4 pages (MFC-7450, MFC-7840N and MFC-7840W) 1 ‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice.
Specifications Copy D Colour/Monochrome Monochrome Document Size ADF Width: 148 to 215.9 mm ADF Length: 148 to 355.6 mm Scanner Glass Width: Max. 215.9 mm D Scanner Glass Length: Max. 297 mm Copy Width: 1 Max. 210 mm Multiple Copies Stacks or Sorts up to 99 pages Reduce/Enlarge 25% to 400% (in increments of 1%) Resolution Up to 600 × 600 dpi First Copy Out Time less than 15 seconds (from READY mode) 1 The first copy out time may vary depending on scanner lamp warm up time.
Scan D Colour/Monochrome Yes TWAIN Compliant Yes (Windows® 2000 Professional/XP/ XP Professional x64 Edition/Windows Vista®) Mac OS® X 10.2.4 or greater WIA Compliant Yes (Windows® XP/Windows Vista®) Colour Depth 24 bit colour Resolution Up to 19200 × 19200 dpi (interpolated) 1 Up to 600 × 2400 dpi (optical) 1(From Scanner Glass) Up to 600 × 600 dpi (optical) 1(From ADF) Document Size 1 ADF Width: 148.0 to 215.9 mm ADF Length: 148.0 to 355.6 mm Scanner Glass Width: Max. 215.
Specifications Print D Emulations (MFC-7450, MFC7840N and MFC7840W only) PCL6, BR-Script3 (PostScript®3) Printer Driver Host-Based Driver for Windows® 2000 Professional/ XP/XP Professional x64 Edition/Windows Vista®/ Windows Server® 2003 (print only via network) D (MFC-7450, MFC-7840N and MFC-7840W only) BR-Script3 (PPD file) for Windows® 2000 Professional/ XP/XP Professional x64 Edition/Windows Vista® Windows Server® 2003 (print only via network) Macintosh® Printer Driver for Mac OS® X 10.2.
Computer requirements D Minimum System Requirements and Supported PC Software Functions Computer Platform & Operating System Version Supporte d PC Software Functions Windows® Windows® Printing, PC Fax, Operating 2000 Scanning System 1 Professional 4 Windows® XP Home® 2 4 Windows® XP Professional 2 4 Processor Minimum Speed Minimum Recom Hard Disk Space mended to install RAM RAM For For Drivers Applic ations USB, Intel® Pentium II® or equivalent 64 MB 10/100 Base Tx (Ethernet), 256 MB 150 MB 310 M
Specifications Macintosh® Mac OS® Operating X 10.2.4 - 10.4.3 System Mac OS® X 10.4.4 or greater Printing, PC Fax send, Scanning USB 3, 10/100 Base Tx (Ethernet), PowerPC G4/G5, PowerPC G3 350MHz PowerPC Wireless G4/G5, Intel® 802.11 b/g Core™ (MFCProcessor 7840W only) 128 MB 256 MB 80 MB 400 MB 512 MB 1 GB 1 Microsoft® Internet Explorer 5.5 or greater. 2 For WIA, 1200x1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi.
Consumable items Toner Cartridge Life D Standard Toner Cartridge: TN-2130: Approx. 1,500 pages (A4) 1 High-Yield Toner Cartridge: Drum Unit TN-2150: Approx. 2,600 pages (A4) 1 DR-2125: Approx. 12,000 pages (A4) 2 1 Approx. cartridge yield is declared in accordance with ISO/IEC 19752. 2 Drum yield is approximate, and may vary by type of use. Note • Brother does not recommend the use of consumables other than genuine Brother consumables.
Specifications Ethernet wired network (MFC-7440N, MFC-7840N and MFC-7840W ) Network board model name NC-6600h (MFC-7440N and MFC-7840N ) LAN You can connect your machine to a network for Network Printing, Network Scanning, PC Fax and Remote Setup. 1 2 Support for Windows® 2000 Professional, Windows® XP, D D Windows® XP Professional x64 Edition, Windows Vista®, Windows Server® 2003 and Windows Server® 2003 x64 Edition 2 Mac OS® X 10.2.
Ethernet wireless network (MFC-7840W only) Network board model name NC-7400w LAN You can connect your machine to a network for Network Printing, Network Scanning, PC Fax and Remote Setup 1 2. Support for Windows® 2000 Professional, Windows® XP, Windows® XP Professional x64 Edition, Windows Vista®, Windows Server® 2003 and Windows Server® 2003 x64 Edition Mac OS® X 10.2.
Specifications Authentication and encryption for wireless users only D Authentication method D The Brother machine supports the following methods: D Open system Wireless devices are allowed to access the network without any authentication. Shared key A secret pre-determined key is shared by all devices that will access the wireless network. The Brother machine uses the WEP keys as the pre-determined key.
Network key D There are some rules for each security method: Open system/Shared key with WEP This key is a 64-bit or 128-bit value that must be entered in an ASCII or hexadecimal format. • 64 (40) bit ASCII: Uses 5 text characters. e.g.“WSLAN” (this is case sensitive). • 64 (40) bit hexadecimal: Uses 10 digits of hexadecimal data. e.g.“71f2234aba” • 128 (104) bit ASCII: Uses 13 text characters. e.g.“Wirelesscomms” (this is case sensitive) • 128 (104) bit hexadecimal: Uses 26 digits of hexadecimal data.
Specifications Wireless one-push configuration D If your wireless access point supports either SecureEasySetup™, Wi-Fi Protected Setup™ (PBC 1) or AOSS™, you can configure the machine easily without a computer. By pushing a button on the wireless LAN router / access point and using the menu on the machine, you can set up the wireless network and security settings. See the user’s guide for your wireless LAN router / access point for instructions on how to access one-push mode.
E Glossary E This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) The document can be placed in the ADF and scanned one page at a time automatically. Auto Reduction Reduces the size of incoming faxes. Automatic fax transmission Sending a fax without picking up the handset of the external telephone or pressing Hook.
Glossary ECM (Error Correction Mode) Detects errors during fax transmission and resends the pages of the fax that had an error. Extension telephone A telephone on the fax number that is plugged into a separate wall socket. External phone A TAD (telephone answering device) or telephone that is connected to your machine. Fax/Tel You can receive faxes and telephone calls. Do not use this mode if you are using a telephone answering device (TAD). Fine resolution Resolution is 203 × 196 dpi.
OCR (optical character recognition) The bundled ScanSoft™ PaperPort™ 11SE with OCR or Presto!® PageManager® software application converts an image of text to text you can edit. One Touch Keys on the machine’s control panel where you can store numbers for easy dialling. You can store a second number on each key if you press Shift and the One Touch key together. Out of Paper Reception Receives faxes into the machine’s memory when the machine is out of paper.
Glossary Temporary settings You can choose certain options for each fax transmission and copy without changing the default settings. Tone (not available in New Zealand) A form of dialling on the telephone line used for Touch Tone telephones. E Transmission The process of sending faxes over the telephone lines from your machine to the receiving fax machine. User Settings List A printed report that shows the current settings of the machine.
F Index A ADF (automatic document feeder) faxing ....................................................34 using .....................................................19 Answering machine (TAD) connecting .............................................52 Apple® Macintosh® See Software User’s Guide on the CD-ROM. Automatic fax receive .............................................42 easy receive .......................................43 Fax Detect ..........................................43 fax redial ..........
Envelopes ..................................... 9, 15, 17 how to load ...........................................11 Equalization ...........................................113 Error messages on LCD ........................114 Comm. Error .......................................114 Init Unable XX .....................................116 No Paper .............................................116 Not Registered ......................................56 Out of Memory ....................................
Macintosh® See Software User’s Guide on the CD-ROM. Maintenance, routine .............................125 checking the remaining life of drum unit .............................................................140 replacing drum unit ..........................................137 toner cartridge ..................................134 Manual dialling ...................................................56 receive ..................................................42 transmission ....................................
setting up ...........................................57 using ..................................................56 search ...................................................56 speed dial changing ............................................58 custom scan profile ............................58 setting up ...........................................58 using ..................................................56 R Redial/Pause key .....................................57 Reducing copies .........................
printing .................................... 100, 102 scanning ...........................................103 software ...........................................103 telephone line ...................................113 maintenance messages on LCD .........114 paper jam ............................................121 V Volume, setting beeper ...................................................22 ring ........................................................22 speaker ........................................
For Australia Only: Warranty & Repair – For details about warranty on your Brother Product, the details are listed on the following link: www.brother.com.au under Warranty.
This machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support machines purchsed in their own countries.
