Network User's Guide
Table Of Contents
- IMPORTANT INFORMATION: REGULATIONS
- Table of Contents
- 1. Introduction
- 2. TCP/IP Configuration
- 3. Front Panel Setup
- 4. Network Printing from Windows® (Peer to Peer)
- 5. Network Printing from Macintosh®
- 6. Troubleshooting
- 7. Brother Internet Fax Printing Software
- Appendix
- INDEX
TROUBLESHOOTING 6 - 1
6
NC9100h_FM6.0
6
Troubleshooting
Overview
This chapter describes procedures for troubleshooting problems you
may encounter with a Brother Print/Scan server, it is divided into the
following sections:
1
Installation Problems
2
Intermittent Problems
3
Protocol-Specific Troubleshooting
Installation problems
If you cannot print over the network, check the following:
1
Make sure that the machine is powered on, is on-line and ready
to print.
Verify that the machine and the configuration are correct by
printing the Network configuration page. Refer to
page 3-11 of
this user’s guide. If the test fails, check:
a
If the LCD does not display “LAN Active” after being
connected to the network, then the network firmware settings
may be corrupted. Please refer to Step 3.
b
In this event, try to restore the factory default settings of the
Print/Scan server from the menu. (
See Restoring the Network
Settings to Factory Default, page 3-12.) Once you have done
that, switch the machine off then on again, then try to print out
the Network configuration page. (
See Network Configuration
List, page 3-11.)