User Manual

Table Of Contents
150
Unable to Scan XX The machine has a mechanical
problem.
OR
A foreign object such as a clip or
ripped paper is in the machine.
Open the scanner cover and remove any
foreign objects inside the machine. If the
error message continues, disconnect the
machine from the power for several
minutes, then reconnect it. (The machine
can be turned off for approximately 24
hours without losing faxes stored in the
memory. See Transferring your faxes or
Fax Journal report on page 151.)
Unusable Device
Disconnect device
from front connect
or & turn machine
off & then on
A broken device has been
connected to the USB direct
interface.
Unplug the device from the USB direct
interface, then press Power Save to turn
the machine off and then on again.
Unusable Device
Please Disconnect
USB Device.
A USB device or USB Flash memory
drive that is not supported has been
connected to the USB direct interface.
(For more information, visit us at
http://solutions.brother.com.)
Unplug the device from the USB direct
interface.
Wrong Paper Size Paper is not the correct size.
(MFC-5890CN)
Check that the machine’s Paper Size
setting matches the size of paper in the
tray. (See Paper Size on page 28.)
(MFC-6490CW)
Make sure the machine’s Paper Size
setting matches the size of paper in the
tray. (See Paper Size and Type (MFC-
6490CW only) on page 28.)
Also, check that the machine is set to use
the tray with the paper size you want. (See
Tray use in Copy mode (MFC-6490CW
only) on page 29 and Tray use in Fax
mode (MFC-6490CW only) on page 29.)
Error Message Cause Action