Internet FAX User’s Guide The Brother Solutions Center (http://solutions.brother.com) is your one stop resource for all your machine needs. Download the latest drivers and utilities for your Brother machine, read the FAQs and troubleshooting tips or learn about special printing solutions in the 'Solutions' and 'Customer Education' sections. Version 0 NC9100h_FM6.
Table of Contents 1 2 3 4 Control Panel Setup ............................................................. 1-1 LAN Main Setup Menu ..................................................... 1-1 Setup TCP/IP.............................................................. 1-2 Setup Internet ............................................................. 1-9 Setup Mail RX (Receive) .......................................... 1-13 Setup Mail TX (Transmit).......................................... 1-16 Setup Relay .
1 Control Panel Setup 1 LAN Main Setup Menu You can use the Internet FAX feature after downloading the software, to use this function, you must set up your machine using the control panel LAN menu. The LAN menu selections allow you to setup the Brother machine for your network and Internet Fax configuration. Press Menu/Set then press the appropriate number, 5 for LAN (MFC-3340CN/MFC5840CN) or 4 for LAN (FAX-1940CN/MFC-5440CN).
Setup TCP/IP This menu has nine sections: Boot Method, IP Address, Subnet Mask, Gateway, Host Name, WINS Config, WINS Server, DNS Server and APIPA. BOOT Method 1 Press Menu/Set, 5, 1, 1 for MFC-3340CN/MFC-5840CN. (4, 1, 1 for FAX-1940CN/MFC-5440CN) 2 Press ▲ or ▼ to select Auto, Static, RARP, BOOTP or DHCP. 3 Press Menu/Set. 4 Press Stop/Exit. Static mode In this mode the machine's IP address must be manually assigned. Once entered the IP address is locked to the assigned address.
RARP mode Brother Print / Fax server IP address can be configured using the Reverse ARP (RARP) facility on your host computer. This is done by editing the /etc/ethers file (if this file does not exist, you can create it) with an entry similar to the following: 00:80:77:31:01:07 BRN_310107 Where the first entry is the Ethernet address of the Print / Fax server and the second entry is the name of the Print / Fax server (the name must be the same as the one you put in the /etc/hosts file).
In order to enable BOOTP, simply use an editor to delete the “#” (if there is no “#”, then BOOTP is already enabled). Then edit the BOOTP configuration file (usually /etc/bootptab) and enter the name, network type (1 for Ethernet), Ethernet address and the IP address, subnet mask and gateway of the Print / Fax server.
IP Address This field displays the current IP address of the machine. If you have selected a BOOT Method of Static, enter the IP address that you wish to assign to the machine (check with your network manager for the IP address to use). If you have selected a method other than Static, the machine will attempt to determine its IP address using the DHCP or BOOTP protocols. The default IP address of your machine will probably be incompatible with the IP address numbering scheme of your network.
Gateway This field displays the current gateway or router address used by the machine. If you are not using DHCP or BOOTP to obtain the gateway or router address, enter the address you wish to assign. If you do not have a gateway or router, leave this field blank. Check with your network manager if you are unsure. 1 Press Menu/Set, 5, 1, 4 for MFC-3340CN/MFC-5840CN. (4, 1, 4 for FAX-1940CN/MFC-5440CN) 2 Enter the Gateway address. ---OR--Select 1.Change and enter the Gateway address. 3 Press Menu/Set.
2 Press ▲ or ▼ to select Auto or Static. 3 Press Menu/Set. 4 Press Stop/Exit. Auto Automatically uses a DHCP request to determine the IP addresses for the primary and secondary WINS servers. You must set the BOOT Method to Auto for this feature to work. Static Uses a specified IP address for the primary and secondary WINS servers. WINS Server 1 Press Menu/Set, 5, 1, 7 for MFC-3340CN/MFC-5840CN. (4, 1, 7 for FAX-1940CN/MFC-5440CN) 2 Press ▲ or ▼ to select Primary or Secondary. 3 Press Menu/Set.
DNS Server 1 Press Menu/Set, 5, 1, 8 for MFC-3340CN/MFC-5840CN. (4, 1, 8 for FAX-1940CN/MFC-5440CN) 2 Press ▲ or ▼ to select Primary or Secondary. 3 Press Menu/Set. 4 Enter the DNS Server address. 5 Press Menu/Set. 6 Press Stop/Exit. Primary DNS Server IP Address This field specifies the IP address of the primary DNS (Domain Name Service) server. Secondary DNS Server IP Address This field specifies the IP address of the secondary DNS server. It is used as a backup to the Primary DNS server address.
Setup Internet This menu has five selections: Mail Address, SMTP Server, POP3 Server, Mailbox Name and Mailbox Pwd. E-Mail Address This field specifies the E-mail address of the device. For example: “brotherMFC@yourdomainname.com”. 1 Press Menu/Set, 5, 2, 1 for MFC-3340CN/MFC-5840CN. (4, 2, 1 for FAX-1940CN/MFC-5440CN) 2 Select 1.Change and enter the mail address. Press Menu/ Set. (See Entering text on page 1-11.) 3 Press Stop/Exit.
1 Press Menu/Set, 5, 2, 3 for MFC-3340CN/MFC-5840CN. (4, 2, 3 for FAX-1940CN/MFC-5440CN) 2 Press ▲ or ▼ to select Name or IP Address. 3 Enter the host name or IP address for POP3 Server. (See Entering text on page 1-11.) 4 Press Menu/Set. 5 Press Stop/Exit. Mailbox Name 1 Press Menu/Set, 5, 2, 4 for MFC-3340CN/MFC-5840CN. (4, 2, 4 for FAX-1940CN/MFC-5440CN) 2 Enter the user account name (up to 20 characters) assigned to the Brother machine to login to the POP3 Server. (See Entering text on page 1-11.
Entering text You can access the character you want by pressing the appropriate number key repeatedly. Key Once Twice Three times Four times 1 @ . / 1 2 A B C 2 3 D E F 3 4 G H I 4 5 J K L 5 6 M N O 6 7 P Q R S 8 T U V 8 9 W X Y Z To change the mode between upper case and lower case for entering the E-mail / I-Fax address press Shift (FAX-1940CN/MFC3340CN) or Search/Speed Dial (MFC-5440CN/MFC-5840CN) and 3.
Repeating letters: If you need to enter a character assigned to the same key as the move the cursor to the right. previous character, press As you enter the E-mail address, it will appear character by character on the LCD panel. If you specify more than 16 characters, the LCD panel will scroll the name to the left, character by character. You can enter up to 60 characters. CONTROL PANEL SETUP 1 - 12 NC9100h_FM6.
Setup Mail RX (Receive) This menu has five selections: Auto Polling, Poll Frequency, Header, Del Error Mail and Notification. Auto Polling When set to On the machine automatically will check the POP3 server for new messages (default is On). “No Mail” will be displayed if there are no E-mail messages when the POP3 server is polled. 1 Press Menu/Set, 5, 3, 1 for MFC-3340CN/MFC-5840CN. (4, 3, 1 for FAX-1940CN/MFC-5440CN) 2 Press ▲ or ▼ to select On or Off. 3 Press Menu/Set. 4 Press Stop/Exit.
Header This selection allows the contents of the mail header to be printed when the received message is printed (Subject+From+To or All or None). The default is None, the text mail is not printed at all. 1 Press Menu/Set, 5, 3, 3 for MFC-3340CN/MFC-5840CN. (4, 3, 3 for FAX-1940CN/MFC-5440CN) 2 Press ▲ or ▼ to select All or Subject+From+To or None. 3 Press Menu/Set. 4 Press Stop/Exit.
3 Press Menu/Set. 4 Press Stop/Exit. 1 - 15 CONTROL PANEL SETUP NC9100h_FM6.
Setup Mail TX (Transmit) This menu has three selections: Sender Subject, Size Limit and Notification. Sender Subject This field displays the subject that is attached to the Internet Fax data being sent from the Brother machine to a PC (default is “Internet Fax Job”). 1 Press Menu/Set, 5, 4, 1 for MFC-3340CN/MFC-5840CN. (4, 4, 1 for FAX-1940CN/MFC-5440CN) 2 Select 1 to change the Sender Subject—OR—2 to exit. 3 Enter the subject information (up to 40 characters). 4 Press Menu/Set. 5 Press Stop/Exit.
Notification Notification feature when switched to On sends two fields of data in addition to the image data which requests a notification from the receiving station for successful reception. The receiving I-Fax station must support the MDN standard in order to be able to understand the request and consequently submit a notification message confirming successful receipt of the I-Fax (default is Off). 1 Press Menu/Set, 5, 4, 3 for MFC-3340CN/MFC-5840CN.
Relay Domain You can register the Domain Names (Max.5) that are allowed to request a Relay Broadcast. 1 Press Menu/Set, 5, 5, 2 for MFC-3340CN/MFC-5840CN. (4, 5, 2 for FAX-1940CN/MFC-5440CN) 2 Press ▲ or ▼ to select the Relay Domain (01 - 05). 3 Press Menu/Set. 4 Enter the Relay Domain name for the Domain that is being allowed to request a Relay Broadcast (up to 30 characters). 5 Press Menu/Set. 6 Press Stop/Exit.
Setup Misc. Ethernet Ethernet link mode. Auto allows the print server to operate in 100BaseTX full or half duplex, or in 10BaseT half duplex mode by auto negotiation. 100BaseTX Full Duplex (100B-FD) or Half Duplex (100B-HD) and 10BaseT Full Duplex (10B-FD) or Half Duplex (10B-HD) fix the print server link mode. This change is valid after the print server has been reset (default is Auto). If you incorrectly set this value, you may not be able to communicate with your print server.
Windows® Time Zone Setting You can determine the time difference for you location by using the Time Zone setting in Windows®. 1 Click on Start. 2 Select Settings / Control Panel. 3 Double click on Date/Time. 4 Select Time Zone. Verify your time zone setting from the pull-down menu (this menu displays the time difference from GMT). Setup I-FAX Black and White File Type You can select the default black and white file type for Scan to E-mail (E-mail server) function (default is TIFF).
Network Configuration List This feature prints a report listing all the current network Print / Fax Server Settings. 1 Press Menu/Set, 6, 6 for MFC-3340CN/MFC-5840CN. Press Report, press ▲ or ▼, select Network Config, press Menu/Set for FAX-1940CN/MFC-5440CN. 2 Press Black Start or Color Start. Restoring the Network Settings to Factory Default To restore all network settings of the internal Print/Scan server to factory default, please follow the steps below.
2 Internet FAX 2 Overview Internet Faxing (I-FAX) allows you to send and receive FAX documents using the Internet as the transport mechanism. Documents are transmitted in E-mail messages as attached TIFF-F or JPEG files. This means that PC's are also able to receive and send documents, providing that the PC has as an application that can generate and view TIFF-F or JPEG files, you can use Microsoft® Imaging or a TIFF-F or JPEG viewer application.
Getting Connected Before sending or receiving an Internet Fax you must configure your Brother machine to communicate with your network and mail server. You must ensure the following: a correctly configured IP address for your machine, an E-mail address for your machine, the mail server(s) IP address, mailbox name and password for your Brother machine. If you are unsure of any of these items, please contact your network administrator.
Shift + Black Start or Color Start (For FAX-1940CN/MFC3340CN) Search/Speed Dial + Black Start or Color Start (For MFC-5440CN/MFC-5840CN) Used to receive E-mail from the POP3 server manually. Sending an Internet Fax Sending an Internet Fax is the same as sending a normal Fax only using the Internet instead of phonelines.
After the document is scanned, it is transmitted to the Recipient Internet Fax Machine automatically via your SMTP server. You can cancel the send operation by pressing the Stop/Exit button during scanning. After the transmission is finished, the machine will return to standby mode. Some E-mail servers do not allow you to send large E-mail documents (the System Administrator will often place a limit on the maximum E-mail size). You can enable the Limit Size of the Sent Mail feature.
To change the mode between upper case and lower case, press Shift (FAX-1940CN/MFC-3340CN) or Search/Speed Dial (MFC5440CN/MFC-5840CN) and 3. If you want to enter a blank space, press twice. If you specify more than 16 characters, the LCD panel will scroll the name to the left character by character. You can enter up to 60 characters. Making corrections: If you entered a letter incorrectly and want to change it, press to move the cursor under the incorrect character. Then press Stop/ Exit.
Using POP3 receiving the machine must poll the E-mail server to receive the print jobs. This polling can occur at set intervals (for example, you can configure the machine to poll the E-mail server at 10 minute intervals) or you can manually poll the server by pressing the Shift (FAX-1940CN/MFC-3340CN) or Search/Speed Dial (MFC-5440CN/MFC-5840CN) + Black Start or Color Start button. If your machine starts to receive E-mail print jobs, the LCD panel will reflect this activity.
If the PC to which you wish to send a document is not running Windows® 98/98SE/Me or Windows® 2000/XP operating system, please inform the PC's owner that software must be downloaded for documents in the TIFF-F or JPEG format to be viewed. You can use “ Microsoft® Imaging” that is supplied with Windows® 98/Me or Windows® 2000/XP. Forwarding Received E-mail and Fax Messages You can forward received E-mail or standard fax messages to another E-mail address or fax machine.
Relay Broadcast can support the relay of a document up to a maximum of 48 fax machines through conventional telephone lines. If you try to send a document to over 48 machines, the following error message will be printed: “Relay Error”. Relay Broadcasting does not support the relay of color files types. Relay Broadcast from a machine FAX@brother.com UKFAX@brother.co.uk 123456789 INTERNET UKFAX@brother.co.uk (fax#123456789) Your machine has an E-mail address of FAX@brother.
After the trusted domain is set you can send the document from your machine [I.E. FAX@brother.com] by entering the E-mail address of the machine [I.E. UKFAX@brother.co.uk] that will forward the document followed by the phone number of the fax that will receive the document. The following is an example of how to enter the E-mail address and phone number. UKFAX@brother.co.uk(fax#123456789) E-mail address Fax Phone Number The word “fax#” must be included with the phone number inside the parenthesis.
Setup Mail (TX) You can set the “Notification” option in the “Setup Mail TX” option to either On or Off. When switched to On an additional field of information is sent with the image data. This field is named “MDN”. MDN Mail Disposition Notification - This field requests the status of the IFax / E-mail message after delivery through the SMTP (simple mail transfer protocol) transport system.
Error mail If there is a mail delivery error while sending an Internet Fax, the mail server will send an error message back to the machine and the error message will be printed. If there is an error while receiving a mail attachment, an error message will be printed (Example: ATTACHED FILE FORMAT NOT SUPPORTED.”).
3 Configuring Internet 3 Printing for Windows® Internet Printing Installation Overview Our Brother Internet Print (BIP) software, for Windows® 98/Me, allows a PC user at one location to send a print job to a Brother Printer at a remote location via the Internet. For example, a user on a PC in New York could print a document directly from his Microsoft Excel application program to a printer in Paris.
Brother Internet Print General Information The BIP software is installed using a standard Windows® 98/Me/ 2000/XP Installation Wizard. It creates a virtual port on the Windows® 98/Me/2000/XP PC that operates in a similar way to the standard LPT1 printer port from the application program point of view. The user can use the Windows® 98/Me/2000/XP Print Manager to create a printer that uses this port along with a standard Windows® 98/Me, 2000/XP-compatible machine.
Brother Internet Print Configuring the Brother Print/Fax Server The Print/Fax server can be configured using BRAdmin Professional utility. Print Server Configuration Checklist Before configuring the print server to receive BIP jobs, be sure that the E-mail server at the remote site (the receiving end) is configured to handle the TCP/IP POP3, and SMTP protocols (SMTP is only required if the notification feature is enabled).
Brother Internet Print Using BRAdmin Professional utility to Configure the Print Server Using the BRAdmin Professional utility, you can configure the Brother print server using the TCP/IP protocol. The steps required to configure the Print/Fax server to receive print jobs from a Windows® 98/Me/2000/XP. PC running the BIP software is as follows: 1 Start BRAdmin Professional utility. 2 Select the node name of the desired Brother Print/Fax server from the list and double click on it.
8 If you have enabled notification, enter the address of your SMTP server (consult your network administrator if you do not know this address). 9 Press the OK button and save the changes. Now exit the BRAdmin Professional utility. You have now configured the Print/Fax server to receive print jobs.
7 You will then see a message about Partial E-mail Print. Partial E-mail Print is the ability of the Brother Internet Print software to break down E-mail Print jobs into smaller sections to prevent a mail file size limitation problem for the mail server. 8 Press OK to continue. 9 You will then be asked to enter the port settings for the remote Print/Fax server: Enter any unique legal Internet E-mail address for the remote Print/Fax server (for example emailprinter@xyz.com).
14 Select Local Printer attached to this computer. 15 Select the desired model of the remote printer or MFC (for example, Brother MFC-series). If necessary, click Have Disk to load the driver from the CD-ROM. Click Next when you are done. 16 If you have selected a printer driver that is already being used, you have the option of either keeping the existing driver (recommended) or replacing it. Select the desired option and press Next.
You have now finished installing the BIP software. If you need to configure another remote Print/Fax server, go to the next section, “Adding a Second Brother Internet Port”. Adding a Second Brother Internet Port You should not re-run the install program to add a new Brother Internet Port. Instead, press the Start button, select Settings, and open the Printers window. Click on the icon of a machine that is using BIP, select File from the menu bar, and then choose Properties.
INDEX 1 A J APIPA ................................. 1-8 Auto Polling ...................... 1-13 JPEG ...................................2-1 B LAN .....................................1-1 BIP (Brother Internet Print) .................................. 3-1, 3-5 BOOT Method .................... 1-2 BRAdmin Professional ....... 3-4 Brother Internet Port ........... 3-8 D DNS Server ........................ 1-8 E Error ................................. 2-11 Error Mail ..........................
SMTP ...........................3-2, 3-6 SMTP Server ...................... 1-9 Subnet Mask ....................... 1-5 T TCP/IP ................................ 1-2 Text ..................................... 2-4 TIFF-F ................................. 2-1 Time Zone ......................... 1-19 Transmission Verification Mail .......................................... 2-9 W WINS Configuration ............ 1-6 WINS Server ....................... 1-7 INDEX I - 2 NC9100h_FM6.
