User Manual
Table Of Contents
- USER'S GUIDE FAX-1840C/FAX-1940CN/MFC-3240C/MFC-3340CN
- APPROVAL INFORMATION
- Compilation and Publication Notice
- "EC" Declaration of Conformity
- Safety precautions
- Choosing a location
- Quick Reference Guide
- Table of Contents
- 1 Introduction
- 2 Getting started
- Initial Setup
- General Setup
- Setting the Mode Timer (MFC-3240C and MFC-3340CN only)
- Setting the Mode Timer (FAX-1835C, FAX-1840C and FAX-1940CN only)
- Setting the Paper Type
- Setting the Paper Size
- Setting the Ring Volume
- Setting the Beeper Volume
- Setting the Speaker Volume
- Turning on Automatic Daylight Savings Time
- Setting the LCD Contrast
- 3 Setup Send
- How to enter Fax mode
- How to dial
- How to Fax (B&W and Colour)
- Basic sending operations
- Advanced sending operations
- Broadcasting (Not available for colour faxes)
- Overseas Mode
- Delayed Fax (Not available for colour faxes)
- Delayed Batch Transmission (Not available for colour faxes)
- Setup for Polled Transmit (Standard) (Not available for colour faxes)
- Setup for Polled Transmit with Secure Code (Not available for colour faxes)
- TX Lock (FAX-1835C, FAX-1840C, MFC-3240C and MFC-3340CN only)
- Memory Security (FAX-1940CN only)
- 4 Setup Receive
- Basic receiving operations (FAX-1835C, FAX-1840C, MFC-3240C and MFC-3340CN only)
- Basic receiving operations (FAX-1940CN only)
- Choosing the Receive Mode
- Setting the Ring Delay
- Setting Toll Saver (TAD mode)
- Setting the F/T Ring Time (Fax/Tel mode only)
- Setting the Fax/Tel Announcement (FAX-1940CN only)
- Fax Detect (FAX-1835C, MFC-3240C and MFC-3340CN only)
- Fax Detect (FAX-1840C and FAX-1940CN only)
- Printing a reduced incoming fax (Auto Reduction)
- Receiving a fax at the end of a conversation
- Printing a fax from the memory
- Reception into memory (Not available for colour fax reception)
- Polling
- 5 Quick-Dial numbers and dialling options
- 6 Remote Fax Options (Not available for colour faxes)
- 7 TAD (Telephone Answering Device) (FAX-1940CN only)
- TAD mode
- Setting up the TAD
- Recording TAD Outgoing Message
- Activating TAD mode
- Message indicator
- Playing voice messages
- Printing a fax message
- Erasing incoming messages
- Setting Maximum Time for incoming messages
- Setting Toll Saver
- ICM Recording Monitor
- Recording a conversation
- Record Fax/Tel Outgoing Announcement (F/T OGM)
- TAD mode
- 8 Printing reports
- 9 Making copies
- 10 Walk-Up PhotoCapture Center™ (MFC-3340CN only)
- 11 Important information
- 12 Troubleshooting and routine maintenance
- Appendix A
- Appendix B
- Glossary
- Specifications
- Product description
- General
- Print media
- Copy
- PhotoCapture Center™ (MFC-3340CN only)
- Fax
- Scanner (MFC-3240C and MFC-3340CN only)
- Printer
- Interfaces
- Computer requirements
- Consumable items
- Network (LAN) (FAX-1940CN and MFC-3340CN only)
- Optional External Wireless Print/Scan Server (NC-2200w) (MFC-3240C and MFC-3340CN only)
- Index
- Remote Retrieval Access card (FAX-1940CN only)
- Remote Retrieval Access card (FAX-1835C, FAX-1840C, MFC-3240C and MFC-3340CN only)
- brother UK/IRE/SAF/PAN NORDIC
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 11
Printing Received Faxes (Continued)
Received colour fax prints only
in black and white.
Replace the colour ink cartridges that are empty or nearly empty, and
then ask the other person to send the colour fax again. (See Replacing
the ink cartridges on page 12-25.) Check that Fax Storage is set to OFF.
(See
Setting Fax Storage
on page 6-2.)
Left and Right margins are cut
off or a single page is printed
on two pages.
Turn on Auto Reduction. (See
Printing a reduced incoming fax (Auto
Reduction) on page 4-10.)
Phone Line or Connections
Dialling does not work.
(No dial tone)
Check the machine is plugged in.
Check for a dial tone. If possible, call your machine to hear it answer. If
there is still no answer, check the telephone line cord connection and
make sure all telephone connections are secured. If there is no ringing
when you call your machine, ask your telephone company to check the
line.
Change Tone/Pulse setting. (See Setting Tone or Pulse dialling mode
(Except for the Nordic Countries)
on page 2-1.)
Receiving Faxes
Cannot receive a fax Make sure the machine is in the correct receiving mode for your setup.
(See Basic receiving operations (FAX-1835C, FAX-1840C, MFC-3240C
and MFC-3340CN only) on page 4-1 and Basic receiving operations
(FAX-1940CN only)
on page 4-3.)
If you frequently encounter interference on the phone line, try changing
the menu setting of Compatibility to Basic. (See
How to improve print
quality on page 12-15.)
If you connect your machine to PBX, PABX, ADSL or ISDN, set the
menu setting of Phone Line Type to your phone type. (See Setting the
Phone Line Type on page 2-3.)
Sending Faxes
Cannot send a fax Make sure that the Fax key is illuminated. (See How to enter Fax
mode on page 3-1.)
Ask the other party to check that receiving machine has paper.
Print the Transmission Verification Report and check for an error.
(See
Printing reports
on page 8-3.)
Transmission Verification
Report says ‘Result:NG’ or
‘Result:ERROR’.
There is probably temporary noise or static on the line. Try sending the
fax again. If you send a PC FAX message and get ‘Result:NG’ on the
Transmission Verification Report, your machine may be out of memory.
If you frequently get transmission error with possible interference on the
phone line, try to change the menu setting of Compatibility to Basic.
(See How to improve print quality on page 12-15.)
If you connect your machine to PBX, PABX, ADSL or ISDN, set the
menu setting of Phone Line Type to your phone type. (See Setting the
Phone Line Type on page 2-3.)
Poor sending quality. Try changing your resolution to Fine or S.Fine. Make a copy to check
your machine’s scanner operation.
Vertical black lines when
sending.
If the copy you made shows the same problem, your scanner is dirty.
(See Routine maintenance on page 12-23.)
DIFFICULTY SUGGESTIONS