OWNER'S MANUAL FAX-1270e
If You Need to Call Customer Service Please complete the following information for future reference: Model: FAX-1270e Serial Number:* Date of Purchase: Place of Purchase: * The serial number is on the rear of the unit. Retain this OWNER’S MANUAL with your sales receipt as a permanent record of your purchase, in the event of a theft, fire or warranty service. ©1996-2002 Brother Industries, Ltd.
Brother Numbers IMPORTANT NOTE: For technical and operational assistance, you must call the country where you purchased the fax machine. Calls must be made from within that country. Brother fax-back system (USA Only) Brother Customer Service has installed an easy-to-use fax-back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week.
Ordering Accessories and Supplies IMPORTANT NOTE: For technical and operational assistance, you must call the country where you purchased the fax machine. Calls must be made from within that country. For the best quality results use only genuine Brother accessories, available at most Brother retailers.
Notice – Disclaimer of Warranties (For USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE.
BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (For USA Only) This warranty gives you certain rights and you may also have other rights that may vary from state to state. This warranty is given only to the first enduse purchaser of the accompanying product (referred to in this warranty as “this Product”). What is covered: Brother warrants to you for the Warranty Period that there are no defects in the materials, workmanship or Year 2000 compliance of this Product.
BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (For USA Only) The Brother Customer Service Representative will ship the exchange Product via next business day delivery courier service, with return instructions and prepaid return air bill. Follow the return instructions. You must return the original Product in the same shipping carton in which the exchanged Product was received and include a copy of proof of purchase (bill of sale).
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (For Canada Only) Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centers, will repair this MFC/Facsimile machine free of charge if defective in material or workmanship.
Table of Contents 1 2 Introduction ..................................................................................... 1-1 Using This Manual ..................................................................... 1-1 Finding Information............................................................. 1-1 Conventions Used in this Manual........................................ 1-1 FAX-1270e Control Panel Overview......................................... 1-2 About Fax Machines ..................................
Connecting an External Telephone Answering Device (TAD) ................................................................................ 2-9 Sequence ......................................................................... 2-9 Connections................................................................... 2-10 Outgoing Message (OGM) on an External TAD .......... 2-10 Connecting an External Telephone.................................... 2-10 3 4 5 viii On-Screen Programming...............................
Setting Paper Size................................................................ 5-5 Advanced Receiving Operations................................................ 5-6 Operation from External or Extension Telephone............... 5-6 For FAX/TEL Mode Only .............................................. 5-6 Changing Remote Codes................................................. 5-6 To Change Remote Codes .............................................. 5-6 Printing a Fax in Memory...............................
Setting Up Groups for Broadcasting ................................... 7-3 Dialing Options .......................................................................... 7-4 Manual Dialing .................................................................... 7-4 One Touch Dialing .............................................................. 7-4 Speed Dialing ...................................................................... 7-5 Dialing Access Codes and Credit Card Numbers................ 7-5 Search ........
Remote Retrieval........................................................................ 9-3 Using Remote Retrieval Access Code................................. 9-3 Remote Commands ............................................................. 9-4 Retrieving Fax Messages..................................................... 9-5 Changing Fax Forwarding Number..................................... 9-5 10 11 12 13 Making Copies...............................................................................
Cleaning the Scanner ......................................................... 13-9 Cleaning the Print Head................................................... 13-10 Packing and Shipping the Machine ........................................ 13-11 14 15 16 17 xii Specifications ................................................................................... S-1 Glossary........................................................................................... G-1 Index ...................................
1 Introduction Using This Manual Thank you for purchasing a Brother fax machine. This fax machine has been designed to be simple to use, with LCD screen prompts to guide you through functions. However, you can use your fax machine to its fullest potential by taking a few minutes to read this manual. Additionally, your fax machine can print a list of basic operational steps and explanations. (See Using the Quick-Scan/Reports Key, page 11-2.
FAX-1270e Control Panel Overview 1 2 9 3 8 4 1 2 5 5 6 Liquid Crystal Display (LCD) Copy Displays messages to help you set up and operate your fax machine. Makes a copy. 5 Shift Re-dial the last number called. Also inserts a pause in autodial numbers. One Touch Dial Keys Hook These six keys give you instant access to twelve previously stored phone numbers. 4 Lets you dial telephone and fax numbers without lifting the handset.
7 FAX Keys 8 Navigation Keys: Menu/Set Receive Mode Lets you access the Menu and Programming mode and stores your settings in the fax machine. Use to select how the fax machine will handle incoming calls. Resolution or Sets the resolution when you send a fax or make a copy. Press to scroll forward or backward to set a menu selection. Also, you can use these keys to do an alphabetical search for the names of stored numbers. Quick-Scan/Reports Lets you take advantage of memory transmission.
About Fax Machines If you’re a first-time fax machine user, fax operation might seem a little mysterious. You’ll soon get used to the unusual fax tones on your phone line, and be able to send and receive faxes easily. Custom Features Do You Have Voice Mail on the Phone Line? If you have Voice Mail on the phone line on which you will install your new fax machine, there is a strong possibility that Voice Mail and the fax machine will conflict with each other while receiving incoming calls.
The receiving fax responds with fax receiving tones—loud, chirping sounds. A receiving fax chirps for about 40 seconds over the phone line, and the LCD shows RECEIVE. If your fax machine is set to the FAX ONLY Mode, it will answer every call automatically with fax receiving tones. Even if the other party hangs up, your fax machine continues to send the “chirps” for about 40 seconds, and the LCD continues to display RECEIVE. To cancel the receiving mode, press Stop/Exit.
2 Location and Connections Caution ■ Never install telephone wiring during a lightning storm. ■ We recommend that this product be used with a surge protection device to protect the product against lightning storms. ■ Never install a telephone jack in a wet location unless the jack is specifically designed for a wet location. ■ Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the network interface.
Packing List Make sure you have the following items: : Paper Wire Extension Document Support Paper Support Telephone Line Cord Telephone Handset Starter Printing Cartridge (up to 100 pages) Handset Curled Cord 1 2 7 One Touch Name Labels Note 3 8 4 9 5 10 6 11 12 Owner’s Manual Quick Setup Guide If an item is missing, call Brother Customer Service at 1-800-284-4329 (in USA), 1-877-BROTHER (in Canada) or (514) 685-6464 (in Montreal).
Assembly Attach the Document Support Attach the document support. Document Support Attach the Paper Wire Extension Attach the paper wire extension. Paper Wire Extension Attach the Paper Support Attach the paper support.
Load the Paper The paper tray can hold up to 200 sheets of 20-lb paper. 1 2 Open the paper tray cover. 3 Close the paper tray cover. Place up to 200 sheets of paper in the tray. Do not allow level of paper to pass the paper guide. Paper Guide Paper Tray Cover Paper Tray Acceptable Paper Size: Letter, Legal and A4 Weight: 17 lb – 24 lb Thickness: .0031 inches – .0039 inches Do not use curled, wrinkled, folded or ripped paper, or paper with staples, paper clips, paste or tape attached.
Connections Connecting the Machine Connect the handset, power cord and telephone line. 1 Connect the handset. Connect the curled handset cord to the bottom of the handset and to the left side of the machine. 2 3 Connect the power cord. Connect the telephone line. Connect one end of the telephone line cord to the jack labeled LINE on the left side of the machine. Connect the other end to a modular wall jack. WARNING ■ This machine must be grounded using a three-prong plug.
Special Line Considerations Roll Over Phone Lines A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or “rolled over” to the next available phone line in a preset order. Your fax machine can work in a roll over system as long as it is the last number in the sequence, so the call cannot roll away.
Installing Brother Machine, External Two-Line TAD and Two-Line Telephone When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your machine must be isolated on one line at both the wall jack and at the TAD. The most common connection is to put the Brother machine on Line 2, which is our assumption in the following steps. The back of the two-line TAD must have two telephone jacks: one labeled L1 or L1/L2, and the other labeled L2.
If You Are Installing the Fax Machine to Work with a PBX: 1 It is not guaranteed that the unit will operate correctly under all circumstances with a PBX. Any cases of difficulty should be reported first to the company that handles your PBX. 2 If all incoming calls will be answered by a switchboard operator, it is recommended that the Receive Mode be set to MANUAL. All incoming calls should initially be regarded as telephone calls.
Connecting an External Telephone Answering Device (TAD) Sequence You might choose to connect an additional answering system. When you have an external TAD on the same telephone line as the fax machine, the TAD answers all calls. The fax machine “listens” for fax calling (CNG) tones. If it hears them, the fax machine takes over the call and receives the fax. If it doesn’t hear CNG tones, the fax machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message.
Connections The external TAD must be plugged into the left of the fax machine, into the jack labeled EXT. Your fax machine cannot work properly if you plug the TAD into a wall jack. 1 Plug the telephone line cord from the wall jack into the left side of the fax machine, in the jack labeled LINE. 2 Plug the telephone line cord from your TAD into the left side of the fax machine, in the jack labeled EXT.
3 On-Screen Programming 3 User-Friendly Programming We have designed your fax machine with on-screen programming using navigation keys. User-friendly programming helps you take full advantage of all the menu selections your fax machine has to offer. Since your programming is done on the LCD, we created step-by-step on-screen prompts to help you program your fax machine. All you need to do is follow the prompts as they guide you through the menu selections and programming options.
Navigation Keys * Access the Menu * Go to next menu level * Accept an option * Scroll through the current menu level * Back to previous menu level * Forward to next menu level * Exit the Menu You can access the menu mode by pressing Menu/Set. When you enter the Menu, the LCD scrolls: SELECT Then press 1 for Initial Setup Menu—OR— 1.INITIAL SETUP 2.SETUP RECEIVE 3.SETUP SEND Press 2 for Setup Receive Menu—OR— Press 3 for Setup Send Menu Press 0 for TEL SERVICE & SET 0.
To access the menu, press Menu/Set. to accept Stop to Exit Main Menu 1. INITIAL SETUP Menu Selections Options Descriptions Page — Enter date and time for the LCD the display and the heading on fax transmissions. 4-1 — Program your name, fax number and telephone number to appear on each transmitted page. 4-1 1. DATE/TIME 2. STATION ID 3. BEEPER OFF Adjusts the beeper volume. HIGH 4-5 LOW 4.
To access the menu, press Menu/Set. to accept Stop to Exit Main Menu 2. SETUP RECEIVE Menu Selections 1. RING DELAY Options Descriptions Page 04 03 02 01 00 The Number of rings before the fax machine answers in FAX/TEL, FAX ONLY or TAD mode. 2. F/T RING TIME 70 40 30 20 Sets the time for “double-ring” in FAX/TEL mode. 5-3 3. EASY RECEIVE ON Receive fax messages without pressing the Fax Start key. 5-4 SEMI 5-3 OFF 4. REMOTE CODE ON ( 51, #51) OFF 5. REDUCTION 6.
To access the menu, press Menu/Set. to accept Stop to Exit Main Menu 3. SETUP SEND Menu Selections 1. COVERPG SETUP Options NEXT FAX ONLY, ON OFF PRINT SAMPLE 2. COVERPAGE MSG 3. CONTRAST — AUTO S.LIGHT Descriptions Automatically sends a cover page you program. Programs a customized message for the fax cover page. Changes the lightness or darkness of a fax you are sending. Page 6-5 6-5 6-6 S.DARK 4. RESOLUTION 5. OVERSEAS MODE STANDARD FINE S.FINE PHOTO Changes the fax resolution.
Menu/Set. To access the menu, press to accept Stop to Exit Main Menu 4. CANCEL JOB Menu Selections Options — — — Send a fax now, even if you have the machine set to send a fax later, or if you have it set for polling. 6-9 — Stores dial numbers in memory you can to dial them by pressing only one key. 7-1 — Stores dial numbers in memory you can to dial them by pressing four keys. 7-2 — Sets up a Group number for Broadcasting. 7-3 1. ONE-TOUCH DIAL 2. SPEED-DIAL 3. SETUP GROUPS 7.
To access the menu, press Menu/Set. to accept Stop to Exit Main Menu 8. REMOTE FAX OPT Menu Selections 1. FAX FWD/ PAGING Options OFF FAX FORWARD Descriptions Page Sets the fax machine to forward fax messages –OR–to call your pager. 9-1 Stores incoming faxes in memory for remote retrieval. 9-2 Personalizes your code for retrieving faxes. 9-3 Prints incoming faxes stored in the memory. 5-7 Use with telephone company’s Distinctive Ring service to register the ring pattern with fax machine.
4 Initial Setup Getting Started After you have assembled your machine using the Brother Quick Setup Guide, continue the initial setup by programming the rest of the initial settings. Setting Date and Time Your fax machine displays the date and time, and prints it on every fax you send. In the event of a power failure, the fax machine maintains date and time information for up to two hours. All other settings remain unaffected. 1 2 Press Menu/Set, 1, 1. 1.
4 Use the dial pad to enter your name (up to 20 characters), and then press Menu/Set. (You can use the chart below to help you enter letters.) 5 Press Stop/Exit.
Making Corrections If you entered a letter incorrectly and want to change it, press to move the cursor after the last correct letter. Then press Stop/Exit; the letters above and to the right of the cursor are deleted. Re-enter the correct text and/or digits. You can also back up and type over incorrect letters. Repeating Letters If you need to enter a character that is assigned to the same key as the previous character, press to move the cursor to the right.
Choosing the Handset Volume (For Volume Amplify) Before you begin to use the machine, you must decide if you need to set the handset volume to AMPLIFY:ON for a user who is hearing-impaired. The AMPLIFY volume level complies with FCC standards. VOLUME AMPLIFY: OFF This default setting is appropriate if none of the users are hearing-impaired. During a conversation, users can press Volume or on the control panel to adjust the volume to LOW or HIGH.
Setting Volume Amplify Please carefully read Choosing the Handset Volume (For Volume Amplify), page 4-4 before you do the following steps: 1 Press Menu/Set, 1, 4. 4.VOLUME AMPLIFY 2 Press or to select VOL AMPLIFY:OFF? if VOL AMPLIFY:OFF? none of the users are hearing-impaired and go to Step 4—OR—If some or all of the users are hearingimpaired, select VOL AMPLIFY:ON? and then press Menu/Set.
Memory Storage In the event of a power failure, all settings in the INITIAL SETUP, SETUP RECEIVE and SET AUTO DIAL plus the COVERPG SETUP and COVERPAGE MSG (from SETUP SEND) operations are stored permanently. You may have to reset the date and time. Setting Tone/Pulse Dialing Mode Your fax machine comes set to accommodate Tone (multi-frequency) dialing service. If you have Pulse (rotary) dialing service, you need to change the dialing mode. 1 Press Menu/Set, 1, 5. 5.
5 Setup Receive Basic Receiving Operations Select Receive Mode MANUAL—You must answer all calls yourself. If you hear fax tones, press Fax Start to begin receiving the fax, then hang up. You can use this mode with Distinctive Ringing. (See Distinctive Ring, page 8-1.) FAX ONLY—The fax machine automatically answers every call as a fax call. You cannot receive a voice call, but you can dial out and make a voice call. FAX/TEL—The fax machine automatically answers every call.
09/06 15:25 FAX Current Receive Mode To select or change your Receive Mode 1 Press Receive Mode. The LCD shows your current selection. FAX ONLY FAX/TEL TAD:ANSWER MACH. MANUAL 2 5-2 Continue to press Receive Mode until your new selection appears. After two seconds, the LCD returns to the date and time, along with your new Receive Mode setting.
Setting Ring Delay The Ring Delay setting determines the number of times the fax machine rings before it answers. If you have extension phones on the same line as the fax machine, keep the Ring Delay default setting of 4. (See Easy Receive, page 5-4, Operation from External or Extension Telephone, page 5-6 and For FAX/TEL Mode Only, page 5-6.) 1 Press Menu/Set, 2, 1. 2 Press or to select how many times the line rings before the fax machine answers 1.RING DELAY (00 – 04), and then press Menu/Set.
Easy Receive When you use this feature, you don’t have to press Fax Start when you answer a fax call and hear calling beeps. Just hold the handset and wait a few seconds. When you see RECEIVE on the LCD or when you hear “chirps” through the handset of an extension phone connected to another wall jack, just replace the handset and your machine does the rest. Selecting ON allows the fax machine to receive fax calls automatically, even if you lift the handset of an extension or external phone.
Recommended Reductions If your paper is letter size (8.5" × 11"), and the incoming fax is letter size, select 93% A4, select 87% legal size, select 75%. If your paper is legal size (8.5" × 14"), and the incoming fax is letter size, select 100% A4, select 100% legal size, select 93%. If your paper is A4 (8.2" × 11.6"), and the incoming fax is letter size, select 100% A4, select 93% Setting Paper Size You can use three sizes of paper for printing your faxes—letter, legal and A4.
Advanced Receiving Operations Operation from External or Extension Telephone If you answer a fax call on an extension phone or on an external phone in the EXT. jack, you can make your fax machine take over by using the Fax Receive Code. When you press the Fax Receive Code 5 1, the fax machine starts to receive a fax. (See Easy Receive, page 5-4.) If the fax machine answers a voice call and double-rings for you to take over, use the Telephone Answer Code # 5 1 to take the call at an extension phone.
Printing a Fax in Memory If you have Fax Storage ON for remote retrieval, you can still print a fax in the memory when you are at your machine: 1 2 3 Press Menu/Set, 8, 4. 4.PRINT FAX Press Fax Start. Press Stop/Exit. (See Setting Fax Storage, page 9-2.) Polling Polling is the process of retrieving faxes from another fax machine. You can use your fax machine to “poll” other machines, or you can have someone poll your machine.
Setting Up Sequential Polling Receive Your fax machine can request documents from several fax units in a single operation. Afterward, a Sequential Polling Report will be printed. 1 Press Menu/Set, 2, 7. The LCD shows: 7.POLLING RX 2 3 Press or to select Polling ON. POLLING RX:ON? Press Menu/Set. The LCD prompts you to enter the fax numbers to be polled. ENTER FAX NO. 4 Specify the destination fax machines you wish to poll, using One Touch, Speed Dial or a Group. 5 Press Fax Start.
6 Setup Send Before You Begin Before you begin sending faxes, make sure you read all the instructions and cautions for placing originals in the automatic document feeder. Automatic Document Feeder (ADF) ■ Originals must be between 5.8 and 8.5 inches wide and between 5.9 and 23.7 inches long. Your fax machine can scan an image only 8.2 inches wide, regardless of the paper width. ■ Make sure you place the original face down, top edge first in the ADF.
Manual Transmission Manual transmission lets you hear the dial tone, ringing and fax receiving tones before sending the fax. 1 2 Place the original face down in the ADF. 3 Enter the fax number you want to call. (You can enter the digits using the dial pad, or you can enter a One Touch or Speed Dial number, or you can call using Search/Speed Dial.) (See One Touch Dialing, page 7-4 and Search, page 7-6.) 4 5 When you hear the fax tone, press Fax Start.
Quick-Scan Fax Transmission You can scan a fax into the fax machine’s memory to be sent as soon as the scan is complete. This way, you don’t have to wait for the entire fax to be transmitted before you retrieve your original. If you get an OUT OF MEMORY message while scanning the first page of a fax, press Stop/Exit to cancel the scan.
Cover Page for Next Fax Only Make sure the Station ID is set up (See Setting Station ID, page 4-1). This feature does not work without the Station ID. You can set the fax to send a cover page with a particular original. This cover page will include the number of pages in your original. 1 2 3 Place the original in the ADF. 4 Press or to select ON. 5 6 Press Menu/Set. Press or to view the comment selections. 1.COMMENT OFF 7 Press Menu/Set when the LCD shows your selection. 2.
4 If you selected ON, you must select a 1.COMMENT OFF comment. Press or to view possible 2.PLEASE CALL selections. (You can select your custom comment.) 3.URGENT 4.CONFIDENTIAL 5.(USER DEFINED) 6.(USER DEFINED) 5 Press Menu/Set when the LCD shows your selection. The LCD shows: 6 Press 1 if you want to select additional settings. The LCD returns to the Setup Send menu—OR—Press 2 to exit if you are finished choosing settings.
Contrast If your original is very light or very dark, you might want to set the contrast accordingly. Use S.LIGHT to send a very light original. Use S.DARK to send a very dark original. 1 2 Place the original face down in the ADF. 3 Press or to select AUTO, S.LIGHT or S.DARK, and then press Menu/Set. 4 Press 2 if you are finished choosing settings, and go to Step 5—OR—Press 1 if you want to select additional settings. The display returns to the Setup Send menu.
Call Reservation / Call Back Message You can send a fax and let the other party know that you want to have a conversation after the fax transmission is complete. The receiving fax machine will ring as if it were receiving a telephone call and shows CALL PICKUP. If the other party picks up the handset, your fax machine will ring. Lift the handset to speak. If you set Call Reservation and Call Back Message to ON, your fax machine leaves a message if the other party does not answer.
Delayed FAX You can use this setting to send a fax up to 24 hours later. 1 2 Place the original face down in the ADF. You can press Quick-Scan/Reports to use memory transmission—OR— Leave the original in the ADF to be scanned at the specified time. 3 4 Press Menu/Set, 3, 7. 5 6 Press Menu/Set. 7 8 7.DELAYED FAX Enter the time you want the fax to be sent, in 24-hour format, and then press Menu/Set. (For example, enter 1945 for 7:45 PM) Press 1 if you want to select additional settings.
Canceling a Scheduled Job You can cancel tasks you’ve scheduled, such as Delayed Fax or Polling Transmit. 1 Press Menu/Set, 4. Any waiting jobs appear on the LCD. If there are no jobs waiting, the LCD shows NO JOB WAITING. 2 If you have more than two jobs waiting, press or to select the job you want to cancel, and then press Menu/Set. —OR— If you have only one job waiting, go to Step 3. 3 4 Press 1 to cancel—OR—Press 2 to exit without canceling. 4.CANCEL JOB Press Stop/Exit.
7 Auto Dial Numbers and Dialing Options Storing Numbers for Easy Dialing You can set up your fax machine to do three types of easy dialing: One Touch, Speed Dial and Groups for Broadcasting of faxes. If you lose electrical power, auto dial numbers in memory will not be lost. Storing One Touch Dial Numbers You can store twelve fax/phone numbers that you can dial by pressing one key (and Fax Start). To access numbers 07 to 12, hold down Shift. You also can store names with these numbers.
6 Return to Step 2 to store another One Touch number—OR—Press Stop/Exit. When you dial an AUTO DIAL number the LCD shows the name you’ve stored, or if you haven’t stored a name, the number you’ve stored. If you must wait for another dial tone at any point in the dialing sequence, store a pause at that place in the number by pressing Redial/Pause. Each key press adds a 3.5 second pause. You can use chain dialing to store long dialing sequences.
Changing One Touch and Speed Dial Numbers If you try to store a One Touch or Speed Dial number in a location where a number is already stored, the LCD shows the current name or number stored there, then prompts you to either 1. CHANGE—OR—2. EXIT. 1 2 Press 1 to change the number stored, or press 2 to exit without making a change. Enter a new number. • If you want to erase the whole number, press Stop/Exit when the cursor is to the left of the digits.
Dialing Options You can use your fax machine to make voice telephone calls by dialing manually or by using Search, One Touch or Speed Dial memory. You can use the handset to make and receive calls. When you dial an auto dial number, the LCD shows the name you’ve stored, or if you haven’t stored a name, the fax number you’ve stored. Manual Dialing Manual dialing is simply pressing all of the digits of the phone number. 1 2 3 Pick up the handset—OR—Press Hook. 4 To hang up, replace the handset.
Speed Dialing 1 2 Pick up the handset—OR—Press Hook. 3 If you pressed Hook to dial the call, pick up the handset when the other party answers. (The speaker works only one way; the other party won’t be able to hear you unless you pick up the handset.) 4 To hang up a voice call, replace the handset. When you hear a dial tone, press Search/Speed Dial, press #, and then press the two-digit Speed Dial number. If you are sending a fax, press Fax Start after entering the Speed Dial number.
Search You can search for names you have stored in One Touch and Speed Dial memories. Names are shown alphabetically or numerically. (See Storing One Touch Dial Numbers, page 7-1 and Storing Speed Dial Numbers, page 7-2.) 1 Press Search/Speed Dial, and then enter the first letter of the name. 2 Press 3 4 5 When the LCD shows the name you want to call, pick up the handset for a voice call. 6 When the call is over, hang up to end the call. or to search alphabetically and or to search numerically.
Next-Fax Reservation Even if your fax machine is receiving another fax, you can set your machine to send your fax next. This way, you don’t have to wait for it to finish sending or receiving the other fax. You can dial this fax call manually, or by using Redial, One Touch, Speed Dial, or Chain dialing. (When you use One Touch and Speed Dial, only the memory location—not the name of the person you’re calling—is displayed.) 1 2 3 4 5 Place the originals in the ADF.
Pause Press Redial/Pause to insert a pause between numbers. Each key press adds a 3.5 second delay. Hold 1 2 3 Press Hold/Caller ID to put a call on Hold. You can put down the handset without disconnecting the call. Pick up the fax machine handset to release the call from Hold. Picking up an extension handset will not release the call from Hold. Tone/Pulse If you have pulse dialing service but need to send tone signals (for example, for telephone banking), follow the directions below.
8 Telephone Services Custom Features Your fax machine supports the Distinctive Ring, Caller ID and Call Waiting/Caller ID telephone services offered by some telephone companies. If you have Voice Mail, only Call Waiting, RingMaster, an answering service, an alarm system or other custom feature on your telephone line, it may create a problem in the operation of your fax machine. (See Custom Features on a Single Line, page 13-8.
Do You Have Voice Mail? If you have Voice Mail on the phone line you will install your new fax machine on, there is a strong possibility that Voice Mail and the fax machine will conflict with each other while receiving incoming calls. However, this Distinctive Ring feature allows the use of more than one number on your line, so both Voice Mail and the fax machine can coexist peacefully. If each one has a separate phone number, neither will interfere with the other’s work.
Very Important If you have Voice Mail or a TAD (Telephone Answering Device) and want to keep one of your phone numbers dedicated only to fax calls, you must leave the fax machine in MANUAL mode at all times while using the Distinctive Ring feature. Here’s why: Manual mode will never pick up a call by itself, since it is «Neutral ». When the fax machine is in this « neutral » mode, the Distinctive Ring feature can be activated. The Distinctive Ring feature is actually an answering mode.
Printing the Caller ID Log 1 2 Press Hold/Caller ID. CALLER ID LOG To print the Caller ID Log, press Fax Start. PRESS START KEY Viewing the Caller ID Log 1 Press Hold/Caller ID. CALLER ID LOG 2 After two seconds, press or to scroll 01)MARY HENDERSON 02)TOM HENDERSON 03)ABC COMPANY through the Caller ID Log. 3 4 When you want to see detailed information for a displayed ID (phone number and date and time call was received) press Menu/Set.
This feature may not be available in certain areas of the USA and Canada. If your dialing plan does not follow the standard 1 + area code + 7-digit number dialing system for calling outside your area code, you may experience problems returning calls automatically from the Caller ID Log. Your fax machine will automatically dial “1” plus the area code for any number that does not originate in your area code.
Call Waiting Caller ID The Call Waiting/Caller ID feature lets you use the Call Waiting/Caller ID service offered by many local telephone companies. This feature displays the telephone number (or name, if available) of Call Waiting callers on your fax machine’s LCD. 1 To answer a Call Waiting signal while you’re talking on the phone, ask the other party if you can put them on Hold to catch the other call. The LCD shows the Caller ID. 2 3 Press Search/Speed Dial to switch to the second call.
9 Remote Fax Options 9 Fax Forwarding/Paging You cannot use Paging and Fax Forwarding at the same time. You cannot use Paging and Fax Forwarding when Fax Storage is set to OFF. Programming a Fax Forwarding Number When Fax Forwarding is set to ON, your machine stores the received fax in memory. Then it dials the fax number you’ve programmed and forwards the fax message. 1 Press Menu/Set, 8, 1. 1.FAX FWD/PAGING 2 Press or until the LCD shows FAX FORWARD? FAX FORWARD?, and then press Menu/Set.
4 If your pager requires a PIN, enter the PIN#: PIN, press #, press Redial/Pause, enter your machine telephone number followed by # #, and then press Menu/Set. For example, 1 2 3 4 5 # Redial/Pause 1 8 0 0 5 2 1 2 8 4 6 # #. —OR— If you do not need a PIN, press Redial/Pause, enter the fax number of your machine followed by # #, and then press Menu/Set. For example, Redial/Pause 1 8 0 0 5 2 1 2 8 4 6 # #. 5 Press Stop/Exit. You cannot change a Paging number or PIN remotely.
Changing the Remote Retrieval Access Code Enter your Remote Access Code when the machine picks up your call, so you can access features remotely. The access code is preset to 1 5 9 , but you can change this. (See Operation from External or Extension Telephone, page 5-6.) 1 Press Menu/Set, 8, 3. 2 Enter a three-digit number from 000 to 3.REMOTE ACCESS 999, and then press Menu/Set. The “ ” cannot be changed. (Do not use the same digits that appear in your Fax Receive Code or Telephone Answer Code.
Remote Commands Follow the commands below to access features remotely. When you call the machine and enter your Remote Retrieval Access Code (1 5 9 ), the system will signal you with two short beeps to enter a remote command. Remote Commands 95 Operation Details Changing Fax Forwarding /Paging setting 1 OFF 4 FAX FWD No. If you hear one long beep, the change is accepted. If you hear three short beeps, you cannot change it because the conditions have not been met (Example: registering paging number).
Retrieving Fax Messages 1 Dial your fax number. 2 When you hear the beep, immediately enter your Remote Retrieval Access Code (1 5 9 ). 3 As soon as you hear two short beeps, use the dial pad to press 9 6 2. 4 Using the dial pad, enter the number of the remote fax machine where you want your fax messages forwarded (up to 20 digits) followed by # #. Note You cannot use pause, press #. and # as dial numbers. However, if you want to store a 5 After you hear your machine beep, hang up and wait.
10 Making Copies Copy Operations To make a single copy that is not reduced, enlarged or sorted, you have to press only the Copy key. The default resolution for a single copy is Super Fine. Set the resolution to PHOTO for photographs. Using the Fax Machine as a Copier You can use the fax machine as a copy machine, making up to 99 copies at a time. The scannable area of your fax machine begins at approximately 1/6”-1/8” (3 mm - 4 mm) from the edge of the paper.
Multiple Copies You can make multiple copies using your fax machine, and you can choose whether the copies will be STACKED (all copies of page 1, then all copies of page 2, etc.) or SORTED (collated). The default resolution for multiple copies is Fine. 1 2 Place the original face down in the ADF. If you want copies “stacked,” press Copy. FAX:NO.& START COPY:PRESS COPY —OR— If you want copies “sorted” (collated), press Sort. 3 4 Enter the number (1–99) of copies you want. Press Copy.
11 Printing Reports Fax Settings and Activity Two reports require initial setup in the Menu table: Transmission Verification Report and Fax Activity Report Interval. For initial setup: Press Menu/Set, 7, 1. 1.TRANSMISSION —OR— Press Menu/Set, 7, 2. 2.ACT.INTERVAL Customizing the Transmission Verification Report You can use the Transmission Report as proof that you sent a fax.
Using the Quick-Scan/Reports Key When you want to print a report, remove all paper from the ADF. Note Press Quick-Scan/Reports, press or to select the report you want, and then press Menu/Set. Seven reports are available: 1.HELP LIST Prints the Menu Table and programming instructions so you can see at-a-glance how to quickly program every menu selection. 2.AUTO DIAL Lists names and numbers stored in One Touch and Speed Dial memory, in numerical order. 3.
12 Important Information Standard Telephone and FCC Notices These notices are in effect on models sold and used in the United States only. This equipment is hearing aid compatible. When programming emergency numbers and/or making test calls to emergency numbers: ■ Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up. ■ Perform such activities in the off-peak hours, such as early morning or late evening. This equipment complies with Part 68 of FCC Rules.
International ENERGY STAR® Compliance Statement The purpose of the International ENERGY STAR® Program is to promote the development and popularization of energy-efficient office equipments. As an ENERGY STAR® Partner, Brother Industries, Ltd. has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. Industry Canada Compliance Statement (For Canada Only) This Class B digital apparatus complies with Canadian ICES-003.
WARNING For protection against the risk of electrical shock, always disconnect all cables from the wall outlet before servicing, modifying or installing the equipment. This equipment may not be used on coin service lines provided by the telephone company or connected to party lines. Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages.
15 Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points and/or other risks, and may void your warranty. Refer all servicing to a Brother Authorized Service Center. A list of Brother Authorized Service Centers has been included for your convenience, or you may contact Brother Customer Service for your nearest Brother Authorized Service Center. (See Brother Numbers, page i.
Troubleshooting and 13 Routine Maintenance Troubleshooting If you can’t resolve a difficulty with your fax machine using the manual, see page i for Brother Numbers to call for assistance. The fax machine has a mechanical problem.
Error Messages You may occasionally encounter a difficulty with your machine or telephone line. If this happens, your machine often identifies the problem and displays an error message. The list below explains the most common error messages. You can correct most problems by yourself. If you need additional assistance, call the Brother fax-back system. ERROR MESSAGE CHECK CARTRIDGE RESET OR REPLACE CHECK ORIGINAL CAUSE/ACTION The machine is out of ribbon or the print cartridge is not properly installed.
ERROR MESSAGE OUT OF MEMORY ERASE MESSAGE OUT OF MEMORY PRINT:PRESS COPY OUT OF MEMORY QUIT:PRESS STOP OUT OF MEMORY SEND:PRESS START OUT OF MEMORY QUIT:PRESS STOP PAPER JAM CAUSE/ACTION The memory capacity has been exceeded. Print the faxes stored in memory to delete them. Then try again. (See Printing a Fax in Memory, page 5-7.) There is not enough memory available to perform your copy operation. Press Stop/Exit. Print the faxes stored in memory to delete them. Then try again.
Clearing Jams The originals were not inserted or fed properly, or were too long. 1 2 3 4 5 Open the front cover. Lift the two release levers to release the white roller. Pull the document toward the front of the machine. Lock the levers back in place. Close the cover and press Stop/Exit.
Replacing the Print Cartridge WARNING Be careful not to cut yourself on the sharp edges of the metal part shown in the illustration. 1 2 Push the OPEN button to open the top cover. Remove the stopper from the printing cartridge. Recessed arrow White shaft Blue shaft Black Spool Stopper 3 Turn the black spool on the right clockwise to tighten the ribbon.
4 Install the printing cartridge by inserting the recessed cartridge into its four holders. first and placing the Recessed OPEN button Black Spool Holder 5 Press down on both sides of the cover to close it securely. If You Are Having Difficulty with Your Fax Machine If you think there is a problem with your fax machine, make a copy first. If the copy looks good, the problem is probably not your fax machine. Check the difficulties below and follow the troubleshooting tips.
Phone Line or Connections Fax Machine Does Not Answer When Called Make sure the fax machine is in the correct receiving mode for your setup (either FAX ONLY or FAX/TEL). Check for a dial tone. If possible, call your fax machine to hear it answer. If there is still no answer, check the telephone line cord connection. (See Connecting the Machine, page 2-5 and Connect the telephone line.) Connect a standard telephone handset to the fax machine’s telephone jack.
Handling Incoming Calls Double-Ring in FAX/TEL Mode The fax machine knows the incoming call is not a fax so it is signaling you to answer the telephone call. Pick up the fax machine handset or answer from an extension phone, and then press your fax machine’s Telephone Answer Code (default setting is #51). (See For FAX/TEL Mode Only, page 5-6.) Transferring a Call to the Fax Machine If you have answered the fax machine handset, press Fax Start and hang up immediately.
Routine Maintenance Cleaning the Scanner Before cleaning, unplug the power cord for safety. Clean the white roller and the glass strip under the roller with isopropyl alcohol on a lint-free cloth. You’ll need to lift the two release levers to release the white roller; be sure to lock them in place when you’re through. During cleaning, we recommend you unplug the power cord for safety.
Cleaning the Print Head Before cleaning, unplug the power cord for safety. To clean the fax machine print head, wipe the metal and plastic part with a lint-free cloth that is dry or lightly moistened with isopropyl alcohol. WARNING Be careful not to cut yourself on the sharp edges of the metal part shown in the illustration.
Packing and Shipping the Machine Whenever you transport the fax machine, use the packing materials that came with your fax machine. If you do not pack the fax machine correctly, you could void your warranty. 1 Note 2 Note 3 Unplug the fax machine from the AC power outlet. Do not unplug the fax machine after a print job until you hear the final click. Remove the paper wire extension, document support, paper support, telephone line cord, print cartridge and handset, and pack them.
Specifications Type Compatibility Coding System Modem Speed Original Input Width Scanning/Printing Width Automatic Document Feeder (ADF) Paper Tray Printer Type Gray Scale Display Polling Types Contrast Control Resolution Memory Capacity Transmission Speed One Touch Dial Speed Dial Groups Automatic Redial Speaker Type Auto Answer Communication Source Operating Environment Power Source Power Consumption Dimensions Weight Refill Ribon Rolls Starter Ribbon Roll Desktop Facsimile Transceiver ITU-T Group 3 Mod
Glossary Activity Report Lists information about the last 30 incoming and outgoing faxes. TX means Transmit. RX means Receive. ADF (automatic document feeder) Refers to the number of pages that can be placed in the document feeder and fed one at a time automatically. Auto Dial List A listing of names and numbers stored in One Touch and Speed Dial memory, in numerical order. automatic fax transmission Sending a fax without picking up the handset or pressing Hook.
Fine mode Resolution is 196 × 203 dpi. It is used for small print and graphs. gray scale The shades of gray available for copying and faxing photographs. Group number A combination of One Touch and/or Speed Dial numbers that are stored in Group on a One Touch key for Broadcasting. Interrupt Temporarily puts a waiting job on hold while you perform another operation. Interval The preprogrammed time period between automatically printed Activity Reports.
Remote Activation allows you to transfer a fax call, answered at an extension phone, to the fax machine. Resolution The number of vertical and horizontal lines per inch. See: Standard, Super Fine and Photo. Speed Dial A preprogrammed number for easy dialing. You must press the Search/Speed Dial key, press #, and then the two digit code to start the dialing process. Standard resolution 98 × 203 dpi. It is used for regular size text and quickest transmission.
Index A Corrections (Entering Text) ...................4-3 Access codes (Dialing) ..........................7-5 Cover Page.................................. 6-3 to 6-5 Accessories ...............................................ii Credit Card Numbers (Dialing) .............7-5 ACTIVITY Report..................... 11-1, 11-2 Custom telephone features........... 2-8, 13-8 ADF (Automatic Document Feeder) Assembly............................................2-3 Customer Service...........................
Fax Tones and Handshake .....................1-4 O FAX/TEL mode .....................................5-1 One Touch Dial (Changing) ..................7-3 fax-back system ......................................... i One Touch Dial (Storing) ......................7-1 Fine (Resolution) ...................................6-6 One Touch Dialing ................................7-4 Frequently Asked Questions (FAQs) ........ i On-Screen Programming .......................
S V Safety Instructions ...............................12-3 Voice Mail .............................................1-4 Scanner (Cleaning) ..............................13-9 Volume Amplify ....................................4-5 Search ....................................................7-6 Sequential Polling Receive ....................5-8 W Special characters ..................................4-3 WARNING ..........................................12-3 Speed Dial (Changing) .......................
Press 9 0. EXIT REMOTE OPERATION Press 9 8 then for TAD, press 1. FAX/TEL (Fax/Telephone), press 2 FAX, press 3. CHANGE ANSWER MODE 1 long beep — Fax message(s) 3 short beeps — No messages Press 9 7 1 CHECK RECEIVING STATUS 4 1 Using Remote Retrieval Access Code 1 Dial your fax number from a fax machine using touch tone phone. 2 When your machine answers, immediately enter your Remote Retrieval Access Code (159 ).
Changing Remote Retrieval Access Code The cannot be changed. 1 Press Menu/Set, 8, 3. 2 Enter a three-digit number from 000 to 999. 3 Press Menu/Set. 4 Press Stop/Exit. Remote Commands CHANGE PAGING/FAX FORWARDING SETTING Press 9 5 then to Turn feature off, press 1. Select Fax Forwarding, press 2. Select Paging, press 3. 2 Program Fax Forwarding Number press 4. Enter the new fax number where you want your fax messages forwarded by # #.
EQUIPMENT ATTACHMENT LIMITATIONS (For Canada Only) NOTICE The industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction.
® Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, CANADA H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA or CANADA only.
