3550-US-5.0 OWNER'S MANUAL Brother International Corporation 200 Cottontail Lane, Somerset, NJ 08875-6714, U.S.A. Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, CANADA H9B 3H6 IntelliFAX 3550 CONTENTS Chapter1 Chapter2 Chapter3 These machines are made for use in the USA or CANADA only.
3550-US-5.0 Shipment of the Fax Machine If for any reason you must ship your Fax Machine, carefully package the Fax Machine to avoid any damage during transit. It is recommended that you save and use the original packaging. The Fax Machine should be adequately insured with the carrier. Warning When shipping the Fax Machine, the DRUM UNIT assembly including the TONER CARTRIDGE must be removed from the Fax Machine and placed in the zip lock bag.
550-US-5.0 CONTENTS • ································· FOR YOUR INFORMATION Chapter 1. ❖ SETUP & PREPARATION BEFORE USE 1-1 Choosing a Suitable Place for Your Fax Machine ........................................... 1-1 The Good Places... ..................................................................................... 1-1 And the Bad Places... ................................................................................. 1-1 Packing List ........................................................
3550-US-5.0 CONTENTS One-Touch Dialing .......................................................................................... 5-1 Speed Dialing ................................................................................................... 5-1 • Using Keys with the Telephone ................................................................. 5-1 • On Hook Dialing ....................................................................................... 5-1 Searching the Telephone Index ................
3550-US-5.0 CONTENTS Error Retransmission ............................................................................... 6-20 Next-FAX Reservation ............................................................................ 6-21 Chapter 7. ❖ RECEIVING FAXES AND OTHER CALLS 7-1 A) BASIC SETUP TO RECEIVE FAXES .................................................... 7-1 Selecting an Answer Mode ........................................................................ 7-1 Manual Reception (Manual Mode) .....
3550-US-5.0 CONTENTS How to Turn the Distinctive Ringing Function ON or OFF .................... 7-18 E) CALLER ID ............................................................................................ 7-19 What is Caller ID? ................................................................................... 7-19 Advantages of Caller ID .......................................................................... 7-19 How Does Caller ID Work? ............................................................
3550-US-5.0 CONTENTS Printing the All Dial List ............................................................................... 11-3 Transmission Verification (Xmit) Report ...................................................... 11-4 Memory Status List ........................................................................................ 11-5 Chapter 12. ❖ REPLACING THE TONER CARTRIDGE AND DRUM UNIT 12-1 Toner Empty Indicator ...........................................................................
3500-US-5.0 How to Use This Owner’s Manual Thank you for purchasing a Brother fax machine. This fax machine has been designed to be simple to use, but you can utilize it to its fullest potential by taking some time to read this owner’s manual. You will be ready to use the fax machine as soon as you read the first four chapters. Then you can refer to topics in the remaining chapters, as needed. Structure of the Manual ■ Chapters 1-4 How to set up the fax machine and what you have to know before you use it.
3550-US-5.0 SETUP & PREPARATION BEFORE USE 1. SETUP & PREPARATION BEFORE USE Ch. 1 Choosing a Suitable Place for Your Fax Machine Use the following list as a guide to find a suitable place for your fax machine. The Good Places... Place your machine in a location where the temperature stays between 50-90.5°F(10-32.5°C). Place your fax machine on a flat, stable surface, such as a desk. Select a place that is free from vibration and shocks.
3550-US-5.0 SETUP & PREPARATION BEFORE USE Packing List Please check to see that you have the following items: Wire extension Telephone line cord Telephone handset *Manual feed slot Multipurpose sheet feeder Drum unit assembly (with free starter toner cartridge) Dust cover Handset curled cord Document tray Owner's manual Quick setup guide Wire extension Paper tray Quick reference guide Remote control access card * Manual feed slot is only for use as a printer with Multi-Function Link option.
3550-US-5.0 SETUP & PREPARATION BEFORE USE Setting up Your Fax Machine Follow these steps to set up your fax machine: Ch. 1 STEP A. Attach the document and paper trays. Document tray Paper tray STEP B. Install the Drum unit assembly(with Toner cartridge). 1) Unpack the drum unit assembly including the toner cartridge and gently rock it from side to side five or sixtimes. Unseal the tape on the toner cartridge lever.
3550-US-5.0 SETUP & PREPARATION BEFORE USE 2) Open the top cover of the fax machine until the latch clicks into place. 2) 3) Holding the drum unit by its handles, insert it into the fax machine. 3) Top cover Drum unit Handles 4) Close the top cover. (See page 12-1 for more information about replacement of toner cartridge.
3550-US-5.0 SETUP & PREPARATION BEFORE USE STEP C. Load Paper into the fax machine. 1) Ch. 1 1) Hook the wire extension into the Multipurpose sheet feeder. Wire extension Multipurpose sheet feeder 2) To install the paper, fan the paper well and then tap the leading edge of the pages on a flat surface so they are even. 3) Open the Multipurpose sheet feeder cover. 3) Multipurpose sheet feeder Multipurpose sheet feeder cover 4) Load paper into the Multipurpose sheetfeeder.
3550-US-5.0 SETUP & PREPARATION BEFORE USE FOR YOUR INFORMATION About the Recording Paper… Please use standard copier paper for the recording paper as below : Width : 216mm(8.5")/210mm(8.3") Length : Letter/Legal/A4 Weight : 17lb.to24lb. The feeder can accept letter, A4, and legal sized paper. The default setting of the recording paper size is letter. If you insert A4 or legal paper, you have to change the Recording Paper Size setting, which is function 5-6. (See page 7-5.
3550-US-5.0 SETUP & PREPARATION BEFORE USE STEP D. Connect the handset. left side of your machine. When you connect the power cord and turn on the power switch, the fax machine’s display will show “01/01/1997 00:00”. While the machine is warming up, make sure the machine automatically ejects the starter sheet. Starter sheet NOTICE 1. This fax machine must be grounded using the 3-prong plug. 2.
3550-US-5.0 SETUP & PREPARATION BEFORE USE STEP F. Connect the telephone line. Telephone line cord Handset curled cord PC LIN I/F * PC I/F jack is only for use with Multi-Function Link option. It you have not purchased this option, then ignore this jack. 1-8 E EXT .
3550-US-5.0 SETUP & PREPARATION BEFORE USE FOR YOUR INFORMATION Roll Over Phone Lines Ch. 1 A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or “rolled over” to the next available phone line in a preset order. Your fax machine can work in a roll over system as long as it is the last number in the sequence so the call can not roll away.
3550-US-5.0 SETUP & PREPARATION BEFORE USE FOR YOUR INFORMATION Installing a Fax Machine, Two Line TAD and Two Line Telephone When you are installing a two line telephone answering device (TAD) and a two line telephone, your fax machine must be isolated on one line at both the wall jack and at the TAD. The most common connection is to put the fax machine on line 2. The back of the two line TAD must have two telephone jacks: one labeled L1 or L1 and L2 and the other labeled L2.
3550-US-5.0 SETUP & PREPARATION BEFORE USE FOR YOUR INFORMATION The following points should be kept in mind if you are installing the machine to work with a private branch exchange(PBX). 1) It is not guaranteed that the unit will operate correctly under all circumstances with PBXs. Any cases of difficulty should be reported first to the company that handles your PBX. 2) If all incoming calls will be answered by a switchboard operator, it is recommended that the Answer Mode be set to Manual.
2-1 A WXYZ 9 TUV 8 PQRS 7 0 6 5 4 3 MNO 2 J KL 1 DE F A BC GH I Clear Function 3550 Shift 37 17 36 32 16 12 31 27 07 06 11 22 21 26 02 01 Tel-index B 39 19 34 14 29 09 24 04 Mode Fax TAD F/ T 40 20 35 15 30 10 25 05 Super Q.Scan One-Touch Area 38 18 33 13 28 08 23 03 Resolution Fine Photo S.Fine LCD & User Setup Area Telephone Area Speed Dial Redial / Pause Hold Hook Set C Help Start Stop Copy Enlarge / Reduce 3550-US-5.
3550-US-5.0 THE CONTROL PANEL KEYS a TELEPHONE AREA 3550 Ch. 2 1. Number Keys These twelve keys are used to dial phone and fax numbers (see page 5-1), and also can be used as an alphanumeric keyboard for entering information into the fax machine. (See page 3-7~8.) 2. Hook This key lets you dial telephone and fax numbers without lifting the handset. (See page 5-1.) 3. Hold You can use this key to put a call on hold. (See page 5-1.) 3550 Set a Redial / Pause 4.
3550-US-5.0 THE CONTROL PANEL KEYS b ONE-TOUCH AREA 3550 7. One-Touch Dial Keys 8. Stop These 20 keys give you instant access to previously stored phone numbers. (See page 4-4~5, 5-1.) This key stops a fax, cancels an operation, or exits from function mode. (See page 3-2.) 9. Copy Press this key to make a copy. (See page 8-1~3.
3550-US-5.0 THE CONTROL PANEL KEYS c LCD & USER SETUP AREA 3550 Ch. 2 12. Z (Left Arrow) 13. X (Right Arrow) This key moves the LCD cursor to the left. It also allows you to back up one step when you are in function mode (see page 3-1) or Telephone Index. This key moves the LCD cursor to the right, and it also lets you advance one step when you are in function mode (see page 3-1) or Telephone Index. 14. Liquid Crystal Display 15.
3550-US-5.0 THE CONTROL PANEL KEYS c LCD & USER SETUP AREA 3550 19. Mode 20. Help This key is used to specify how the fax machine should handle incoming calls. (See page 7-1.) Press this key whenever you want a quick reference Help List printed. This Help Lists will give you information on how to perform settings for a function, how to register information, or how to get basic information for sending or receiving faxes. (See page 3-7.) 21.
3550-US-5.0 HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY 3. HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY User-friendly Programming We have designed your fax machine with on-screen programming and a Helpkey. User-friendly programming helps you take full advantage of all the functions your fax machine has to offer.
3550-US-5.0 HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY These function options will appear one after the other on the display. You can then choose one of these options by pressing Set when the option you want appears on the LCD. You can also move through the function menu options at a faster rate by pressing X (right arrow). (See page 2-4 to locate this key on your Control Panel.) When you find the option you want, press Set Set.
3550-US-5.0 HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY Level one function Explanation of Options Factory setting Page 4. CONTRAST There are three types of contrast settings. Usually the AUTO setting is acceptable. But if you want to send or copy an especially light or dark document, you should change this setting. AUTO: Default setting is AUTO. Contrast setting always reverts to AUTO after one transmission. S. LIGHT: To send very light documents. S. DARK: To send very dark documents.
3550-US-5.0 HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY Level one function Level two function Explanation of Options Factory setting Page 1. SMOOTHING Smoothing enhances the appearance of incoming faxes. If you set SMOOTHING to ON, you will receive messages with the smoothing enhancement. ON/OFF ON 7-4 2. BEEPER You can adjust the volume of the beeper with this function. OFF/LOW/HIGH LOW 4-1~2 3.
3550-US-5.0 HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY Level one function Explanation of Options Factory setting Page 1. TONE/PULSE There are two different dial types and you must select the type of signal suitable for your telephone line. TONE/PULSE TONE 4-1 2. RINGDELAY This is the number of rings before the fax machine answers the call when in F/T or Fax Mode. 0/1/2/3/4rings 2 7-2 3. SPEAKER VOLUME You can adjust the speaker volume with this function. OFF/LOW/HIGH LOW 7-9 4.
3550-US-5.0 HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY Level one function 7 . SETUP SYSTEM 8 . REMOTE FAX OPT 0. INTERRUPT 3-6 Level two function Explanation of Options Factory setting 5. REMOTE CODE If you enter REMOTE CODE, you can activate or deactivate the fax machine from a remote telephone. ON/OFF *51 (ACT.) 6. SET COVERPAGE You can register your own two custom comments on the Cover Page. 7.
3550-US-5.0 HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY Help Key Press this key whenever you need a quick reference Help List printed. This Help List will give you information on how to perform settings for a function, how to register information, or how to get some basic information for sending or receiving faxes. How to Print a Help List Press Help to get a printout of the Help List.
3550-US-5.0 HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY KEYSTOPRESS THE DISPLAY WILL SHOW: NAME: ENTER & 1. Press 2 twice to enter the letter B. NAME:B 2. Press 7 three times to enter the letter R. NAME:BR SET 3. Press Set. FOR YOUR INFORMATION 1. If you want to enter a blank space, press X (right arrow) twice. 2. If you entered a letter incorrectly and want to change it, you can use Z (left arrow) to move the cursor back. When you reach the letter, you can enter a new one in it’s place.
3550-US-5.0 HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY How to Set the Sleep Time Sleep mode reduces power consumption when the machine is idle. The time period before the machine drops into sleep mode is user selectable. The following settings are available for sleep mode: You can select the time period before the machine drops into sleep mode from 00 to 99 minutes by using the number keys.
3550-US-5.0 TELEPHONE FUNCTION SETTINGS 4. TELEPHONE FUNCTION SETTINGS There are some settings, such as the date and time, you should set on your fax machine before you begin using it. Once entered, these settings will remain in the machine until you change them. You can begin customizing the settings by pressing Function on the control panel. This activates the function mode and On-Screen Programming prompts. You can complete a variety of settings in this mode.
50-US-5.0 TELEPHONE FUNCTION SETTINGS KEYSTOPRESS THE DISPLAY WILL SHOW: 01/01/1997 00:00 1. Press Function. 1.TEMP.SETTINGS 2. Press 5. 5.USER 3. Press 2. 2.BEEPER OPTIONS BEEPER:LOW SELECT 4. Press Z (left arrow) or X (right arrow) until you get the setting you want. { } & SET BEEPER:OFF Example: OFF. 5. Press Set. 2.BEEPER Ch. 4 6. Press Stop to return to the date and time.
3550-US-5.0 TELEPHONE FUNCTION SETTINGS Setting the Station ID The Station ID is for identification purposes. Here you can store your name, fax number, and telephone number. Your machine prints this information on the electronic Cover Page and every fax page you send. • The telephone number that you stored above is only used for the Call Back Message and the Cover Page features. • If you do not enter a fax number, no additional information can be entered.
3550-US-5.0 TELEPHONE FUNCTION SETTINGS 9. Press Set to confirm the entry. 4.STATION ID 10. Press Stop to return to the date and time. NOTICE The Telephone Consumer Protection Act.
3550-US-5.0 TELEPHONE FUNCTION SETTINGS 5. Enter a number (up to 20 digits). *05:14155551212_ Example: 14155551212. 6. Press Set. NAME: You will be prompted to enter the name or company associated with this number. 7. Enter the name by using the number keys (up to 15 characters). ENTER & SET NAME:NJ OFFICE Example: NJ OFFICE. (See page 3-7~8 for how to enter text.) 8. Press Set. TYPE:FAX SELECT 9.
3550-US-5.0 TELEPHONE FUNCTION SETTINGS FOR YOUR INFORMATION Types of Numbers When you store a number as a One-Touch or as a Speed-Dial number, you have a choice of choosing the type of number. There are 4 options: 1. 2. 3. 4. FAX (A fax number). TEL (A telephone number). F/T (Both a fax number and a telephone number) CHAIN (A number, usually an access code, for chain dialing). Chain Dialing Ch. 4 Chain dialing is used to store a very long dialing sequence.
3550-US-5.0 TELEPHONE FUNCTION SETTINGS 3. Press 2. 2.SPEED-DIAL 4. Use the number keys to enter a two-digit number. Example: 05. SPEED-DIAL? #_ SPEED-DIAL? #05 #05: ENTER 5. Enter the number (up to 20 digits). & SET #05:5555151_ Example: 5555151. 6. Press Set. NAME: You will be prompted to enter the name or company associated with this number. 7. Use the number keys to enter a name (up to 15 characters). ENTER & SET NAME:MANCHESTER Example: MANCHESTER.
3550-US-5.0 TELEPHONE FUNCTION SETTINGS FOR YOUR INFORMATION When You Wish to Change the Stored One-Touch and Speed-Dial Numbers (During Step 4 on Page 4-4, 7) When you access the function for a One-Touch key or Speed-Dial number, that is already in use, you will be asked if you wish to change it or to exit and select a different One-Touch or Speed-Dial number. This display does not appear if the OneTouch key or Speed-Dial number you chose is not assigned. 1.
3550-US-5.0 TELEPHONE FUNCTION SETTINGS 4. Press the One-Touch key where you wish to store the group number. Example: select “One-Touch 02” as a group. 5. After two seconds, enter a number for the group, using the number keys. Example: 1. SETUP ENTER & SETUP SET GROUP:G01 G01: ENTER 6. Enter the One-Touch or Speed-Dial numbers in this group. GROUP:G0 & SET G01:#03#05*02_ Example: #03, #05, *02.
3550-US-5.0 USING THE UNIT AS A TELEPHONE 5. USING THE UNIT AS A TELEPHONE Your fax machine can be used to make regular telephone calls. You can dial numbers manually, by pressing the number keys, or by using One-Touch or Speed-Dialing. Manual Dialing 1. Pick up the handset, or press Hook. 2. When you hear a dial tone, you can begin dialing by pressing the number keys. 3. If you used Hook, pick up the handset when the call is answered. One-Touch Dialing 1. Pick up the handset, or press Hook. 2.
3550-US-5.0 USING THE UNIT AS A TELEPHONE Searching the Telephone Index Once you have stored a name and number as a One-Touch number or as a Speed-Dial number, you can search for that name alphabetically using the Telephone Index. You can dial a number directly from the Telephone Index. KEYS TO PRESS THE DISPLAY WILL SHOW: 09/12/1996 1. Press Tel-Index. TEL.INDEX 2. Use the number keys to enter the first character of the stored name, and press Z (left arrow) or X (right arrow) to find the name.
3550-US-5.0 DOCUMENT BASICS SENDING FAXES 6. SENDING FAXES A) DOCUMENT BASICS The Size of Your Documents 216mm (8.5") 148mm (5.8") 4mm 208mm (8.2") 4mm 900mm (35.4") scanned (printed) area 4mm ( Maximum 4mm 100mm (3.9") Minimum Document MAX.900mm,35.4" length MIN.100mm,3.9" ( 216mm (8.5") The size of the documents you want to send by fax should not be larger (or smaller) than your fax machine can accommodate. The documents should each be between 5.8 and 8.
3550-US-5.0 SENDING FAXES DOCUMENT BASICS The Auto Document Feeder (ADF) The Auto Document Feeder (ADF) automatically feeds documents (up to 30 pages) into the fax machine, one at a time. The thickness and weight of the documents should fall into the following categories: Thickness: For one sheet: 2.8 x 10-3 to 4.7 x 10-3 inches (0.07 to 0.12 mm). For multiple sheets: 2.8 x 10-3 to 3.9 x 10-3 inches (0.07 to 0.10 mm). Weight: For one sheet: 0.07 x 10-3 to 0.121 x 10-3 lbs/inch2 (52 to 85 g/m2).
3550-US-5.0 DOCUMENT BASICS SENDING FAXES Setting the Contrast The fax machine has automatic contrast control, but if you are sending or copying a document that is very light or very dark, you may want to set the contrast yourself. Use SUPER LIGHT to send a very light document. Use SUPER DARK to send a very dark document. KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 15:25 1. Insert the documents face down into the feeder. FAX: 2. Press Function. 1.TEMP.SETTINGS 3. Press 1. 1.TEMP.SETTINGS 4.
3550-US-5.0 SENDING FAXES B) BASIC FAX BASIC FAX TRANSMISSIONS TRANSMISSIONS FOR YOUR INFORMATION Sending a Fax There are 3 basic ways to send a fax: 1) Manual transmission: You can talk or listen to the other party before you send a fax by picking up the handset and dialing the number. After the other party has finished talking and has pressed the Start button, you will be able to send your fax by pressing your Start key and placing the handset in its cradle.
3550-US-5.0 SENDING FAXES BASIC FAX TRANSMISSIONS 2. Enter a fax number. NJ OFFICE Example: One-Touch dialing. 3. Press Start. DIALING SENDING P.01 Sending a Fax Manually KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 15:25 1. Insert the documents face down into the feeder. FAX: COPY: PRESS 2. Pick up the handset or press Hook and listen for the dial tone. ENTER FAX PRESS START 3. Enter the fax number. NJ NO. & START COPY NO.
3550-US-5.0 SENDING FAXES BASIC FAX TRANSMISSIONS FOR YOUR INFORMATION Optional Settings When You Send a Fax Manually • Resolution (See page 6-2, 6-13.) • Cover Page (See page 6-14~18.) • Call Reservation (See page 6-18~19.) • Contrast (See page 6-3.) • Overseas Mode (See page 6-12.) Printing Page Headers Your fax machine can print a page header on the top of every fax you send. It is printed on the receiving party’s fax paper.
3550-US-5.0 SENDING FAXES ADVANCED FAX TRANSMISSIONS FOR YOUR INFORMATION If You Get a MEMORY FULL Message When Trying to Send a Fax by Using Super Quick-Scan If the memory becomes full when scanning page 1 and the display shows PRESS STOP KEY, then press Stop to abort the job. If the memory becomes full on page 2 or more of a multipage document, you will be prompted to press Start to send the portion already scanned, or to press Stop to abort the job.
3550-US-5.0 SENDING FAXES ADVANCED FAX TRANSMISSIONS 2. Press Super Q.Scan if you wish to use memory transmission, or you can send your fax normally. MEMORY 3. Press Function. 1.TEMP.SETTINGS 4. Press 1. 1.TEMP.SETTINGS 5. Press 1. 1.TIMER 6. Enter the time in 24-hour format using the number keys. SET TIME=00:00 SET TIME=19:45 Example: 19:45 (7:45 P.M.). ENTER 100% FAX 7. Wait for two seconds. 1.TIMER 8. Press Stop. ENTER FAX MEMORY 9. Enter the fax number. NJ 10.Press Start.
3550-US-5.0 SENDING FAXES ADVANCED FAX TRANSMISSIONS KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 1. Insert the documents into the feeder. FAX: NO. 2. Press Super Q.Scan. MEMORY COPY: ALL & START PRESS COPY 100% ENTER 3. Enter the One-Touch, SpeedDial, or group number, one after the other. 15:25 FAX NO. BROTHER Example: Group number. 4. Press Start and the fax machine will read the documents into memory, and then start sending faxes to all the numbers you entered.
3550-US-5.0 SENDING FAXES ADVANCED FAX TRANSMISSIONS 3. Enter the fax number. (Or enter a series of numbers if you are broadcasting.) NJ 4. Press Start to start scanning documents. MULTI 5. Insert “Document B” within 30 seconds after “Document A” has been scanned. (If you wait more than 30 seconds to scan another document, the machine will begin to send document “A”.) Repeat Step 2, 3, 4, for document “B”. ENTER FAX PRESS START 6. Repeat Steps 1, 2, 3, 4 for document “C”. MULTI TX 7.
3550-US-5.0 SENDING FAXES ADVANCED FAX TRANSMISSIONS 7. After the transmission is finished, place the “old” documents back into thefeeder. INSERT DOCUMENT FAX COPY OR FUNC 8. Press Function and 0 to restore the timer. 0 TO RESET 0.INTERRUPT TIMER WAITING Canceling a Job Use the Cancel Job function to permanently remove scheduled tasks such as Polling or Polled Waiting (see page 9-2~3) and Timer (Delayed Transmission) (see page 6-7~8) from your fax machine.
3550-US-5.0 SENDING FAXES D) FAX FAX TRANSMISSION OPTIONS TRANSMISSION OPTIONS Setting the Overseas Mode If you experience difficulty with sending faxes overseas, you may want to use the Overseas mode. Using the Overseas mode is an effective way to send faxes overseas. KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 15:25 1. Insert the documents into the feeder. FAX: 2. Press Function. 1.TEMP.SETTINGS 3. Press 1. 1.TEMP.SETTINGS 4. Press 6. 6.OVERSEAS COPY: NO.
3550-US-5.0 FAX TRANSMISSION OPTIONS SENDING FAXES Setting Your Fax Machine for Multiple Resolution Transmission This is a temporary setting for the current transmission job only. You can set the resolution of the documents you send by pressing Resolution. Once you set the resolution, all the pages will be sent at the same resolution. However, there may be times when you want to send some pages at one resolution, such as “standard”, and other pages in another resolution, such as “Photo.
3550-US-5.0 SENDING FAXES FAX TRANSMISSION OPTIONS Sending a Fax with an Electronic Cover Page Message An automatic Cover Page will allow you to send details of who the fax is going to, who it is from and when it was sent.
3550-US-5.0 SENDING FAXES FAX TRANSMISSION OPTIONS Customizing Your Cover Page Comment You can customize the comment on your Cover Page as follows: KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 15:25 1. Press Function. 1.TEMP.SETTINGS 2. Press 7. 7.SETUP 3. Press 6. 6.SET SYSTEM COVERPAGE 5. SELECT 4. Press Z (left arrow) or X (right arrow) to select 5 or 6 where you wish to store a comment. { } & SET 5. Example: 5. 5. Press Set. 5._ 6.
3550-US-5.0 SENDING FAXES FAX TRANSMISSION OPTIONS To Always Send a Cover Page If you often send an automatic Cover Page, you can set it to ON to avoid having to set up the details of the Cover Page each time. Here is how you can switch the setting for the automatic Cover Page to ON or OFF: KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 15:25 1. Press Function. 1.TEMP.SETTINGS 2. Press 5. 5.USER 3. Press 3. 3.COVERPG OPTIONS ON/OFF COVERPAGE:OFF SELECT 4.
3550-US-5.0 SENDING FAXES FAX TRANSMISSION OPTIONS Sending a Fax When the Cover Page Is ON KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 1. Insert the documents into the feeder. The display will say COVERPAGE ON for one second. COVERPAGE FAX: ON NO. COPY: 2. Enter the fax number. NJ 3. Press Start. Your machine will begin transmitting the Cover Page and original document. SEND 15:25 & START PRESS COPY OFFICE COVERPAGE SENDING P.
3550-US-5.0 SENDING FAXES FAX TRANSMISSION OPTIONS 10.Wait for two seconds. 7.COVERPAGE 11.Press Stop to exit. ENTER FAX PRESS START 12.Enter the fax number. NJ 13.Press Start. SEND NO. KEY OFFICE COVERPAGE SENDING P.01 Sending a Fax with Call Reservation (Talking to the receiving party after fax transmission.) You can send a fax and then talk to the recipient using the Call Reservation feature.
3550-US-5.0 SENDING FAXES FAX TRANSMISSION OPTIONS 5. Press Z (left arrow) or X (right arrow) to select Call Reservation ON or OFF. CALL RESERVE:ON CALL BACK:OFF Example: Call Reserve ON. 6. Press Set. SELECT 7. Press Z (left arrow) or X (right arrow) to select Call Back Message ON or OFF. CALL { } & SET BACK:ON Example: Call Back Message ON. 8. Press Set. 3.CALL 9. Press Stop. ENTER FAX PRESS START RESERVE 10.Enter the fax number. NJ 11.Press Start. DIALING NO.
3550-US-5.0 SENDING FAXES FAX TRANSMISSION OPTIONS ECM (Error Correction Mode) The Error Correction Mode (ECM) is a way for the machine to check the integrity of a fax transmission while it is in progress. ECM transmissions are possible only between machines that both have the ECM feature. If they do, you may send and receive fax messages that are continuously checked for their integrity. Sufficient memory must be available in your machine for this feature to work.
3550-US-5.0 FAX TRANSMISSION OPTIONS SENDING FAXES Next-FAX Reservation You can use Next-FAX Reservation for sending a fax when the fax machine is busy receiving or transmitting from memory. This function saves you from having to wait until the incoming fax has printed or the fax stored in memory has finished transmission. To use the Next-FAX Reservation feature, insert the documents as you normally would and follow a few other simple steps.
3550-US-5.0 RECEIVING FAXES AND OTHER CALLS BASIC SETUP TO RECEIVE FAXES 7. RECEIVING FAXES AND OTHER CALLS A) BASIC SETUP TO RECEIVE FAXES Selecting an Answer Mode There are four different answer modes for your fax machine. You may choose the mode that best suits your needs by pressing the Mode button repeatedly until you have changed the Auto and F/T lights to the setting you want to use. For more detailed information about a particular mode, please refer to the page number in the right column.
3550-US-5.0 BASIC SETUP TO RECEIVE FAXES RECEIVING FAXES AND OTHER CALLS Manual Reception (Manual Mode) When you set the Answer Mode to Manual, you must answer each incoming call yourself. Here is what you should do when using Manual Mode: If You Get a... Then You Should... 1. Regular phone call Talk as you normally would. 2. Phone call and request to send a fax Press Start when finished talking, and replace the handset. Note: Sender must also press Start Start. 3. Fax tone...
3550-US-5.0 RECEIVING FAXES AND OTHER CALLS BASIC SETUP TO RECEIVE FAXES The F/T Switch (Fax/Telephone Mode) When you share one line for your telephone and fax machine, in the F/T switch mode, the fax machine can determine whether an incoming call is a fax or a telephone call. (See Chart below.) Incoming Call The fax machine picks up after Ring Delay elapses. All extensions in the home will ring for 0-4 rings (Ring Delay-see page 7-2).
3550-US-5.0 BASIC SETUP TO RECEIVE FAXES RECEIVING FAXES AND OTHER CALLS Setting the F/T Ring Time You can specify the maximum time you want the fax machine to ring (double ring) to notify you after it has answered a telephone call; there are four predefined settings: 10, 20, 30, or 60 seconds. During this time, only the fax machine will ring. No other phones on the same line will ring. KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 15:25 1. Press Function. 1.TEMP.SETTINGS 2. Press 6. 6.
3550-US-5.0 RECEIVING FAXES AND OTHER CALLS BASIC SETUP TO RECEIVE FAXES Setting the Size of the Recording Paper There are three different settings for the size of the recording (printing) paper. The machine will automatically reduce and print the incoming data according to the size setting of the recording paper. KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 15:25 1. Press Function. 1.TEMP.SETTINGS 2. Press 5. 5.USER 3. Press 6. 6.RCD RCD PAPER PAPER:LETTER SELECT 4.
3550-US-5.0 BASIC SETUP TO RECEIVE FAXES RECEIVING FAXES AND OTHER CALLS Printing a Reduced Copy of the Incoming Document You can avoid separating data even if the document is longer than the recording paper by using this function to print a reduction of the document. There are two types of reduction: Auto Reduction and Fixed Reduction. Auto Reduction Regardless of the original size of the incoming document, it will be reduced to fit on one page of recording paper.
3550-US-5.0 RECEIVING FAXES AND OTHER CALLS BASIC SETUP TO RECEIVE FAXES NOTICE • You can use Auto Reduction to reduce incoming documents to fit on one page of recording paper, only as long as the original document is not longer than legal size. If the original is longer than legal size, the data will not be reduced (see For Your Information below) and will carry over to print on a second page.
3550-US-5.0 BASIC SETUP TO RECEIVE FAXES RECEIVING FAXES AND OTHER CALLS Setting the Print Density You can set print conditions with the following steps. Press Z (left arrow) to make the print lighter and X (right arrow) to make the print darker . If the print is still too light or too dark, you can adjust it further by turning the Print Density Dial located in the right corner under the top cover. (Remove the drum unit to find the dial. See page 13-12 for more information.
3550-US-5.0 RECEIVING FAXES AND OTHER CALLS BASIC SETUP TO RECEIVE FAXES Speaker Volume There are three settings available for the Speaker Volume, OFF, LOW, or HIGH. This setting controls the loudness of the fax machine’s speaker, which is connected to the phone line. The initial setting is LOW. KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 15:25 1. Press Function. 1.TEMP.SETTINGS 2. Press 6. 6.TEL 3. Press 3. 3.SPEAKER OPTIONS VOLUME SPEAKER:LOW SELECT 4.
3550-US-5.0 RECEIVING FAXES AND OTHER CALLS REMOTE ACTIVATION B) REMOTE ACTIVATION What is Remote Activation If you answer a call that is a fax message, you can use the Remote Activation Code to make your fax machine take over the call. If your fax machine answers a telephone call that is for you, you can use the Remote Deactivation Code to pick up the call at an extension phone. (You do not need a code to take over a call at the fax machine.) You must use a touch tone phone.
3550-US-5.0 REMOTE ACTIVATION RECEIVING FAXES AND OTHER CALLS Using the Activation Code When you are at the fax machine, you will probably answer incoming calls before your fax machine or answering machine is programmed to pick up. If you answer a call and no one seems to be on the line, assume it is a fax message. Do not hang up. You must activate your fax machine to take over the call first. (If you are holding the fax handset, just press the Start key and hang up.
3550-US-5.0 RECEIVING FAXES AND OTHER CALLS REMOTE ACTIVATION Changing and Registering Remote Codes KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 15:25 1. Press Function. 1.TEMP.SETTINGS 2. Press 7. 7.SETUP 3. Press 5. 5.REMOTE REMOTE SELECT 4. Press Z (left arrow) or X (right arrow) to choose ON or OFF. SYSTEM CODE ACT.:ON { REMOTE } & SET ACT.:ON Example: ON. 5. Press Set. 6. Enter new remote code to activate. (Factory setting is *51.) Then press Set. ACT.CODE:*51 7.
3550-US-5.0 CONNECTING A TELEPHONE ANSWERING DEVICE (TAD) RECEIVING FAXES AND OTHER CALLS C) CONNECTING A TELEPHONE ANSWERING DEVICE (TAD) How to Use an External TAD with the Fax When you have a Telephone Answering Device on the fax phone line, the TAD will answer all the incoming calls. Your Brother fax machine will listen in on the line for fax CNG tones. If it hears them, it will take over the call and receive the fax message.
3550-US-5.0 RECEIVING FAXES AND OTHER CALLS CONNECTING A TELEPHONE ANSWERING DEVICE (TAD) Flowchart of External TAD Reception Incoming Call The call is picked up by the external TAD. (Maximum 4 rings.) Fax reception is automatically activated by fax tones. Auto dialed fax call The external TAD outgoing message begins. Manual dialed fax call The caller must press your Remote Activation Code to activate the fax machine. Voice call The fax message is received on paper.
3550-US-5.0 DISTINCTIVE RINGING RECEIVING FAXES AND OTHER CALLS D) DISTINCTIVE RINGING Distinctive Ringing What Is Distinctive Ringing? Distinctive ringing is a service offered by the telephone carriers that allows you to have several different numbers on one phone line, so you can have a separate number for your fax machine. Each number has its own distinctive ringing pattern. This way, when you get an incoming call, you can identify the number being called by its ring.
3550-US-5.0 RECEIVING FAXES AND OTHER CALLS DISTINCTIVE RINGING How Does the Distinctive Ringing Function Work? Your telephone number will have the standard ring pattern of long long, while the new number could have a ring pattern of short short, long short, etc. When Distinctive Ringing is ON, you will not hear the first two rings of all incoming calls on the fax machine. Extension phones will ring as usual.
3550-US-5.0 DISTINCTIVE RINGING RECEIVING FAXES AND OTHER CALLS Setting the Distinctive Ringing Function This function is a one-time procedure to register a distinctive ringing number with your fax machine. Your fax machine will answer the registered number automatically, simulating Fax answer mode on a dedicated fax line. You can register only one number. Do not try to set up this function if you do not have the distinctive ringing service. It may cause your fax machine to malfunction.
3550-US-5.0 RECEIVING FAXES AND OTHER CALLS 8. Press Start to set. Check that the display says REGISTERED. (If the other number was called, press Stop to cancel.) DISTINCTIVE RINGING REGISTERED 9. Hang up the handset. After you complete this one-time setup: 1. The Distinctive Ringing function automatically will be changed from SET to ON. Distinctive Ringing operates in Manual mode, so you must keep the Fax and F/T lights turned off. 2.
3550-US-5.0 CALLER ID RECEIVING FAXES AND OTHER CALLS E) CALLER ID What is Caller ID? Caller ID is a telephone service that allows the subscriber to see a display of the caller’s phone number (or name in certain states) as the telephone rings. It is a fast way to screen your calls. You can respond quickly to calls you missed, because Caller IDs are received and stored in your machine’smemory. NOTICE To get the Caller ID Service: apply for the Caller ID service at your local telephone company.
3550-US-5.0 RECEIVING FAXES AND OTHER CALLS CALLER ID The Caller ID is Stored in Your Machine’s Memory The machine can store a maximum of the last 30 incoming caller IDs in the memory, along with the time and date of reception. The 31st call will cause the oldest ID to be erased. The Caller ID information stored in the memory can be scrolled through on the display. And you can also print the Caller ID list and review calls you received by checking the Caller IDs in memory.
3550-US-5.0 CALLER ID RECEIVING FAXES AND OTHER CALLS FOR YOUR INFORMATION Clearing a Caller IDs Stored in Memory For effective use of the memory, it is recommended that you clear the Caller ID stored in memory by pressing Clear when the display shows the number or name. Printing the Caller ID List You can print a listing of the Caller IDs for the last 30 calls received. Both telephone and fax calls will be listed. KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 15:25 1. Press Function. 1.TEMP.
3550-US-5.0 RECEIVING FAXES AND OTHER CALLS CALLER ID NOTE: “TX” means Transmit, “RX” means Receive. CONTENTS OF THE LIST: - DATE & TIME 1 - CALLER ID 2 - NAME (ONLY WHEN AVAILABLE) 3 - COMMENT 4 COMMENTS WILL INCLUDE: • TX means your machine sent a fax message when it was polled or called. • RX means your machine received a fax message (except Polling or Call Reservation). • TELmeansyouansweredatelephonecallatyourfaxmachine,externalTADorexternalphone.
3550-US-5.0 HOW TO USE THE COPY FUNCTION 8. HOW TO USE THE COPY FUNCTION Making Single and Multiple Copies Use this function to make a single copy or multiple copies. When making copies, make sure the text or image on the original document is not too close to the edge. Your fax machine can not read anything closer than 1/8 inch (4 mm) from the edge of the paper. Original documents should be straight and not wrinkled or they may jam. Also, do not pull on the paper while copying is in propress.
3550-US-5.0 HOW TO USE THE COPY FUNCTION Making Multiple Copies KEYS TO PRESS THE DISPLAY WILL SHOW: 09/12/1996 15:25 1. Insert the documents face down into the feeder. FAX: COPY: PRESS 2. Press Copy. NO.OF COPIES:01 ENTER NO. 3. Enter two digits for the number of copies you want using the number keys (Max. 99 copies). NO.OF & & START COPY COPY KEY COPIES:05 Example: 05 4. Press Copy or just wait for 5 seconds.
3550-US-5.0 HOW TO USE THE COPY FUNCTION 5. Enter two digits for the number of copies you want, using the number keys (Max. 99 copies). NO.OF COPIES:05 Example: 05 6. Press Copy or just wait for 5 seconds. COPY STACK FOR YOUR INFORMATION What to Do When You Get a MEMORY FULL Message while Making Copies. When you are making copies, if the memory becomes full and the display will show PRESS STOP KEY, then press the Stop key to abort the job.
3550-US-5.0 POLLING 9. POLLING FOR YOUR INFORMATION What Is Polling? Polling is the process of retrieving faxes from another fax machine. You may use your machine to “poll” other machines, or you may ask someone to poll your machine. The party who polls pays for the cost of the call. How Does It Work? First all parties set up their fax machines so that they can accommodate polling. Then one party leaves documents in the fax machine so that the other party can call and have the documents sent to them.
3550-US-5.0 POLLING Polling Another Fax Machine (Calling) Once you have set up polling, as described below, and the other party has set their fax machine to POLLED WAITING, you can receive their documents automatically. KEYSTOPRESS Make sure no documents are in the feeder. THE DISPLAY WILL SHOW: 09/12/1996 15:25 1. Press Function. 1.TEMP.SETTINGS 2. Press 1. 1.TEMP.SETTINGS 3. Press 2. 2.POLLING 4. Wait for two seconds. POLLING:OFF SELECT { } & 5.
3550-US-5.0 POLLING 5. Wait for two seconds. POLLING:OFF SELECT { } 6. Press Z (left arrow) or X (right arrow) to select Polling ON or OFF. POLLING:ON 7. PressSet. 2.POLLING 8. Press Stop. PRESS 9. Press Start and wait for the polling call to come in. POLLED & START SET KEY WAITING Delayed Polling You can set the time when you want polling to take place. After you select POLLING:ON, press Set, then press 1 and use the number keys to enter the time when you want polling to take place.
3550-US-5.0 POLLING Setting Up Polled Waiting with Super Quick-Scan Before pressing Start, press Super Q.Scan so you can store your polled waiting document in the memory. If you use Super Q.Scan to place the Polled Waiting documents into the memory, they will not be erased automatically after they are polled. To erase them you must use the Cancel Job function. (See page 6-11.) Sequential Polling This function is the reverse of Broadcasting, in which your machine sends a document to several destinations.
3550-US-5.0 REMOTE FAX OPTIONS 10. REMOTE FAX OPTIONS Since the machine can store incoming data as well as print it, you can use the convenient FAX Forwarding, Paging and Remote Retrieval functions. Set this function to “ON” if you want the incoming data to be stored in the memory as well as printed. Since the data can be stored in the memory, you can use the Fax Forwarding, Paging, and Remote Retrieval functions. It is a good idea to set the Fax Storage function to “ON” when you go out.
3550-US-5.0 REMOTE FAX OPTIONS Paging/Fax Forwarding Fax Storage mode provides the additional option of either Paging or Fax Forwarding after fax messages have been received into memory. (Function menu 8-1 to ON, see page 10-1) How Paging works (Paging ON) How Fax Forwarding works (Fax Forwarding ON) Incoming fax Incoming fax The fax is stored in the memory. The fax is stored in the memory. Paging function is activated. Fax Forwarding function is activated.
3550-US-5.0 REMOTE FAX OPTIONS Setting Up Paging (Registering the Paging Number) KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 15:25 1.TEMP.SETTINGS 2. Press 8. 8.REMOTE 3. Press 2. 2.FAX FAX OPT FWD/PAGING OFF SELECT { 4. Press Z (left arrow) and X (right arrow) to select PAGING. PAGING 5. Press Set. PAG#: ENTER 6. Enter a paging number up to 20 digits (this is the telephone number of your pager), followed by two # signs.
3550-US-5.0 REMOTE FAX OPTIONS FOR YOUR INFORMATION The PIN (Personal Identification Number) you enter depends upon the type of paging company you use. There are generally two types of paging companies... 1) Satellite Pagers: In this case we recommend you enter your actual satellite PIN# plus your return fax telephone/fax number (or special alpha message).
3550-US-5.0 REMOTE FAX OPTIONS 6. Enter a fax forwarding number up to 20 digits. WD#:18005551234_ Example: 18005551234. 7. Press Set. 2.FAX FWD/PAGING Ch.10 8. Press Stop to exit. What Is Remote Control Access? When you leave your home or office, you will turn on your FAX STORAGE to receive fax messages. (See page 10-1.) But if you would like to activate or deactivate this FAX STORAGE feature, you can control and program your fax by remote control.
3550-US-5.0 REMOTE FAX OPTIONS How to Use Remote Access and Control Codes 1. Pickup the handset of a touch tone phone. 2. Enter your fax machine’s number. 3. When your fax machine answers with a beep, immediately press your Remote Access Code 159* (factory setting). (See page 10-5.) 4. If you hear a long beep, it means your machine has received fax message(s). If you do not hear a long beep, it means your fax machine did not receive message(s). 5.
3550-US-5.0 REMOTE FAX OPTIONS Remote Control Commands You can control your fax machine with the following remote control commands. Remote control command 95 Detail Operation 1 OFF 2 Fax Forwarding 3 Paging 4 FAX FWD No. 5 FWD No. Confirm 6 Fax Storage ON If you hear one long beep, the change is accepted. If you hear three short beeps, you can not change it because the conditions (ex. registering fax forwarding or paging number) have not been completed.
3550-US-5.0 REMOTE FAX OPTIONS Retrieving the Memory Status List and Fax Messages Remotely From a remote fax machine, you can retrieve your Memory Status List to see if you have any stored fax messages in the memory. Then you can retrieve all or only specified fax messages that are on the list. 1. Pick up the handset of a remote touch tone fax machine. 2. Dial your fax machine’s number. 3. When your fax machine answers with a beep, immediately press your Remote Access Code (159*). 4.
3550-US-5.0 PRINTING REPORTSAND LISTS 11. PRINTING REPORTSAND LISTS You can print the following lists and reports under function item 3. PRINT REPORTS. Level one function Level two function Page 1. ACT.REPORT The Activity Report lets you know whether transmissions and incoming faxes were received. 11-2~3 2. ALLDIAL This report is a list of the names and numbers that are stored in One-Touch and Speed-Dial memory, printed in OneTouch and Speed-Dial number order. 11-3~4 3. TEL.
3550-US-5.0 PRINTING REPORTSAND LISTS How to Print Reports and Lists All the reports and lists may be printed as follows: KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 15:25 1. Press Function. 1.TEMP.SETTINGS 2. Press 3. 3.PRINT 3. Press the number of the level two function you wish to print. 1.ACT.REPORT Example: 1.ACT.REPORT. 4. Press Start. PRESS REPORTS START KEY PRINTING Activity Report Interval An Activity Report can be printed at certain intervals that you specify.
3550-US-5.0 PRINTING REPORTSAND LISTS 7. Wait for two seconds. 3.INTERVAL 8. Press Stop to exit. ACTIVITY REPORT DATE TIME 09/12 10:00 09/12 10:10 09/12 14:53 FAX NO.
3550-US-5.0 PRINTING REPORTSAND LISTS ALL DIAL LIST TIME NAME FAX TEL : : : : 09/12/1996 15:25 BROTHER 4155554444 4155554445 SPEED-DIAL NUMBER FAX/TEL NUMBER DESTINATION #01 #02@ #03 5892786 1234567 03-256-1121 F/T FAX BROWNE M. W. COMPANY TOKYO OFFICE #00 5555151 TEL MANCHESTER GROUP @:CHAIN Transmission Verification (Xmit) Report The Transmission Verification Report can be used as proof that you sent a fax.
3550-US-5.0 PRINTING REPORTSAND LISTS TRANSMISSION VERIFICATION REPORT TIME NAME FAX TEL 09/12/1996 15:25 BROTHER 4155554444 4155554445 09/12 15:24 NJ OFFICE 00:00:45 01 COVERPAGE OK STANDARD RESULT MODE Ch.11 DATE,TIME FAX NO./NAME DURATION PAGE(S) : : : : Memory Status List The MEMORY STATUS LIST will show you summary information and the amount of occupied memory for items stored in the memory such as Delayed Transmissions and Polled Waiting.
3550-US-5.0 REPLACING THE TONER CARTRIDGE AND DRUM UNIT 12. REPLACING THE TONER CARTRIDGE AND DRUM UNIT Toner Empty Indicator When the toner cartridge is running low, the display will show CHANGE TONER and the Toner Empty LED on the control panel will flash on and off to indicate the toner is low. Display Toner Empty LED 3550 Set Hook 1 Tel-index Fine Photo S.Fine Fax TAD F/ T Resolution Mode Function Clear A BC DE F 01 02 03 04 05 2 3 21 22 23 24 25 Super Q.
3550-US-5.0 REPLACING THE TONER CARTRIDGE AND DRUM UNIT Follow these steps to replace the toner cartridge: 1) Turn off the power switch and unplug the power cord. 1) Ch.12 : ON : OFF 2) Open the top cover. To remove the drum unit, hold each side of the drum by its handles and gently lift the drum forward toward you. 2) Top cover NOTE • Make sure the top cover is completely open,byliftingituntilthelatchclicks intoplace.
3550-US-5.0 REPLACING THE TONER CARTRIDGE AND DRUM UNIT 3) Toner cartridge 3) Gently turn the lever on the toner cartridge forwarduntilitstops.Thetoner cartridge can not be removed unless the shutter is completely closed, by turning the lever fully to the front. Drum unit 4) Remove the old toner cartridge from the drum unit by gently pulling it out. 4) WARNING Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe it off or wash it with cold water.
3550-US-5.0 REPLACING THE TONER CARTRIDGE AND DRUM UNIT 6) Gently rock the toner cartridge from side to side five or six times. 6) Toner cartridge Toner cartridge Drum unit 8) Gently turn the lever on the toner cartridge backward until it stops. 8) Toner cartridge Drum unit 9) Top cover 9) Reinstall the drum unit into the machine and close the top cover. Then, turn on the power switch or plug in the power cord. Drum unit 12-4 Ch.
3550-US-5.0 REPLACING THE TONER CARTRIDGE AND DRUM UNIT Replacing the Drum Unit The machine uses a drum unit to create the print images on paper. If the display shows CHANGE DRUM, it indicates the drum unit is nearly at the end of its life. We recommend you prepare a new drum unit to replace the current one. Even if the display shows CHANGE DRUM, you may be able to continue to print without replacing the drum unit for a while.
3550-US-5.0 REPLACING THE TONER CARTRIDGE AND DRUM UNIT 4) Remove the toner cartridge from the drum unit and keep it in a safe place. For more information, see “Replacing the Toner Cartridge” on page 12-1~4. 4) Drum unit Toner cartridge 5) New drum unit 5) Wait to unpack the new drum unit until immediately before installing it. Place the old drum unit into the aluminum bag and discard it according to local regulations. Old drum unit 12-6 Ch.
3550-US-5.0 REPLACING THE TONER CARTRIDGE AND DRUM UNIT 6) Drum unit 6) Gently rock the new drum unit side to side five or six times. WARNING • Do not remove the starter sheet. Do NOT remove starter sheet • Wait to unpack the drum unit until immediately before installing it into the machine. If an unpacked drum unit is subjected to excessive direct sunlight or room light, the unit may be damaged. • Handle the toner cartridge and the drum unit carefully because it contains toner.
3550-US-5.0 REGULAR MAINTENANCE AND TROUBLESHOOTING 13. REGULAR MAINTENANCE AND TROUBLESHOOTING Regular Maintenance You can keep your fax machine in optimum condition by cleaning it on a regular basis. It is a good idea to replace the toner cartridge and the drum unit during this routine. Avoid using thinners or other organic solvents to clean the machine and do not use water. Follow the four steps below: 1. Unplug the telephone line and then the power cord.
3550-US-5.0 REGULAR MAINTENANCE AND TROUBLESHOOTING WARNING • Do not use isopropyl alcohol to clean the scanner window or the toner sensor. • Do not touch the scanner window with your finger. • Handle the drum unit carefully because it contains toner. If toner scatters and your hands or cloths get dirty, immediately wipe or wash it off with cold water.
3550-US-5.0 REGULAR MAINTENANCE AND TROUBLESHOOTING 2. Clean the primary corona wire inside the drum unit by gently sliding the tab from right to left several times. 3. Return the tab to the home position (▲ mark position) before reinstalling the drum unit. CAUTION If you do not position the tab at the home position, printed pages may have vertical stripes. 4. Install the drum unit into the machine. See the section “REPLACING THE DRUM UNIT” on page 12-5. 5. Close the top cover. 6.
3550-US-5.0 REGULAR MAINTENANCE AND TROUBLESHOOTING 4. Place the drum unit and toner cartridge assemply into the zip lock bag and seal the bag completely. Zip lock bag Drum unit Toner cartridge 5. Close the top cover. Remove the wire extension, document tray, paper tray, dust cover and handset and pack them. 6. Wrap the machine in the plastic bag and place it in the original carton box with the original packing material. 7.
3550-US-5.0 REGULAR MAINTENANCE AND TROUBLESHOOTING Paper Jams Your fax machine will sound an alarm if the document jams while going through the feeder or if the recording paper becomes stuck. The display will show DOCUMENT JAM or PRINTER JAM. Fixing a Document Jam 1. Open the control panel. 2. Remove the jammed documents. 3. Close the control panel. 4. Press Stop. Fixing a Recording Paper Jam Before you can clear a paper jam error, you must find out where the paper is stuck.
3550-US-5.0 REGULAR MAINTENANCE AND TROUBLESHOOTING 1. Clearing a Paper Jam in the Multipurpose Sheet Feeder. If a paper jam has occurred inside the Multipurpose sheet feeder, open the Multipurpose sheet feeder to pull the jammed paper upward out of the feeder; then close the Multipurpose sheet feeder. Also, open the top cover and check that a torn piece of paper does not remain inside the machine. Cover Multipurpose sheet feeder 2. Clearing a Paper Jam near the Drum Unit.
3550-US-5.0 REGULAR MAINTENANCE AND TROUBLESHOOTING Optional Memory Board The memory board is installed on the main controller board inside the machine. You can add the optional memory board for the fax. Additional memory is available and useful to expand the memory for sending and receiving faxes. Model Name Optional Memory Total FAX 3550 300 KB (30 Pages) 1 MB (100 Pages) or 2 MB (200 Pages) 1.3 MB (130 Pages) or 2.3 MB (230 Pages) Brother chart standard resolution MMR coding method.
3550-US-5.0 REGULAR MAINTENANCE AND TROUBLESHOOTING 3. To install the memory board onto the maincontrollerboard,usetheattached spacer and plug it into the lower right connectors of the main controller boards. Memory board LIN E EXT . PC I/F Spacer Main controller board WARNING • Hold the edge of the memory board. Do not touch the surface of the board. • Make sure the memory board is securely seated in the main controller board. 4.
3550-US-5.0 REGULAR MAINTENANCE AND TROUBLESHOOTING If additional help is needed, please contact the following Customer Service numbers : U.S.A. 1-800-284-4FAX (4329) (Voice) 1-908-271-1937(Fax) Canada 1-800-853-6660(Voice) (Calling from within Canada 8:00 A.M. - 8:00 P.M. E.S.T.) 1-514-685-6464 (Voice) (From within Montreal) For products and Service information you may also contact us via the Brother Bulletin Board and the Internet: U.S.A. Canada 1-714-859-2610(BBS) http://www.brother.
3550-US-5.0 REGULAR MAINTENANCE AND TROUBLESHOOTING Error Codes 20 XX, This error code is usually caused by a poor telephone line, or having a special 8001, telephone service such as “Call Waiting” assigned to this line. 9001 7400 The sending machine sent a disconnect command from their location. This could be caused by a document jam, a recording paper empty, or mechanical problems on their unit, or there may be problems on the telephone line. A0 11 The sending side disconnected the transmission.
3550-US-5.0 REGULAR MAINTENANCE AND TROUBLESHOOTING PRINTER JAM The recording paper is stuck in the recording area. Remove the jammed paper. (See page 13-5~6.) SET CARTRIDGE A toner cartridge is not installed. Reinstall the toner cartridge. Other Problems When the Receiving Party Says the Picture is Not Clear: Sometimes the setting of the resolution mode is not appropriate. Send the fax again using the FINE or SUPERFINE mode. Also, your machine’s scanner may be dirty, so try cleaning it.
3550-US-5.0 REGULAR MAINTENANCE AND TROUBLESHOOTING The Print is too Light or too Dark: The print density dial is located in the corner under the top cover. (Remove the drum unit.) You can use ittoadjustprintdensitybyincreasing or decreasing the Print Density function setting you chose. The print may become darker or lighter as conditions change (such as changing the toner cartridge and drum unit or if the machine has becomeoverheatedfromheavyuse).
3550-US-5.0 REGULAR MAINTENANCE AND TROUBLESHOOTING Q&A This section contains questions and answers for using your fax machine. If you have encountered a problem, find the question relating to your problem and take the steps recommended to correct the problem. Setting Up the Fax Machine Question Recommendation The fax machine does not print. Check the following: • The machine is turned on. • The toner cartridge and drum unit are installed properly. • Check to see if the LCD is showing an error message.
3550-US-5.0 REGULAR MAINTENANCE AND TROUBLESHOOTING Print Quality Problems NOTICE You will clear a print quality problem by replacing the drum unit with a new one if the display will show CHANGE DRUM. The old drum unit is at the end of its life. Question Recommendation Printouts are too dark or light. Adjust the print conditions by setting the Print Density function, or turn the print density dial counterclockwise for lighter images and clockwise for darker images.
3550-US-5.0 REGULAR MAINTENANCE AND TROUBLESHOOTING Question Recommendation Toner scatters and stains the printed page. If toner scattered over the whole printing surface, adjust the print density dial inside the printercounterclockwise. See “The Print is too Light or too Dark” on page 13-12. Clean the printer interior. See “Regular Maintenance” and “Clean the Drum Unit” on page 13-2. Make sure that you use paper that meets specifications. See page 1-6.
3550-US-5.0 REGULAR MAINTENANCE AND TROUBLESHOOTING Question Recommendation Printed pages are blurred at the center or at either edge. Certain environmental conditions such as humidity, high temperatures, etc. may cause this condition to occur. • Make sure the machine is placed on a flat, horizontal surface. • Remove the drum unit with the toner cartridge installed. Try rocking them from side to side. • You may clear the problem by wiping the scanner windows with a clean soft cloth.
3550-US-5.0 IMPORTANT INFORMATION 14. IMPORTANT INFORMATION Standard Telephone and FCC Notices (Applies only to 120V model) These notices are in effect on models sold and used in the U.S.A. This equipment is hearing aid compatible. When programming emergency numbers and/or making test calls to emergency numbers: • Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up. • Perform such activities in the off-peak hours, such as early morning or late evening.
3550-US-5.0 IMPORTANT INFORMATION Warning For protection against the risk of electrical shock, always disconnect all cables from the wall outlet before servicing, modifying or installing the equipment. This equipment may not be used on coin service lines provided by the telephone company or connected to party lines. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
3550-US-5.0 IMPORTANT INFORMATION International Energy Star Compliance Statement The purpose of the International Energy Star Program is to promote the development and popularization of energy-efficient office equipments, which includes computers, monitors, printers, facsimile receivers and copy machines world-wide. As an International Energy Star partner, Brother Industries, Ltd. has decided that this product meets the guideline of the program.
3550-US-5.0 IMPORTANT INFORMATION 8. 9. 10. 11. 12. 13. 14. 15. This product should be operated from the type of power source indicated on the label. If you are not sure of the type of power available, consult with your dealer or local power company. This product is equipped with a 3-wire grounding type plug, a plug having a third (grounding) pin. This plug will fit only into a grounding-type power outlet. This is a safety feature.
3550-US-5.0 INDEX 15. INDEX A External Telephone .............. 7-10 Accessory Orders ............... 13-9 Extension TAD .................. 7-13 Activity Report ................. 11-1~3 ADF ........................... 6-2 F AllDialList ............... 11-1, 11-3~4 Fax Forwarding ........... 10-2, 10-4~5 Answer Mode ................ 2-5, 7-1 Fax Mode .................... 7-1~2 Automatic Transmission ......... 6-4~5 Fax Storage .................... 10-1 FCC Notices ..................
3550-US-5.0 INDEX Ring Time ..................... 7-3~4 N Ring Volume .................... 7-9 Next-FAX Reservation ............ 6-21 Roll Over Phone Lines ............. 1-9 Number Groups ................ 4-8~9 S O SafetyInstructions .............. 14-3~4 One-touch Dial .. 2-3, 4-4~5, 4-8, 5-1, 6-4 Sending Faxes ................... 6-4 On-Screen Programming .......... 3-1 Sequential Polling ................ 9-4 On Hook Dial .................... 5-1 Setting Up ....................
3550-US-5.0 SPECIFICATIONS 16. SPECIFICATIONS Type Desktop facsimile transceiver Compatibility ITU-TS Group 3 Coding system MH/MR/MMR Modem speed 14400/12000/9600/7200/4800/2400; Automatic Fallback Document input width 148 mm to 216 mm (5.8 inches to 8.5 inches) Scanning/Printing width 208 mm (8.
3550-US-5.0 SPECIFICATIONS Drum Unit: Life expectancy: 20,000 pages at 20 pages per job 8,000 pages at 1 page per job NOTE: There are many factors that determine the actual drum life, such as temparature, humidity, type of paper and toner that you use, the number of pages per jointjob,etc. Dimensions 15.1 x 17.8 x 9.9 (inches)/383 x 452 x 251 (mm) Weight 18.8 lbs/8.5 kg Specifications are subject to change for improvement without prior notice.
