Online User's Guide HL-L3210CW HL-L3230CDN HL-L3230CDW HL-L3270CDW © 2018 Brother Industries, Ltd. All rights reserved.
Home > Table of Contents Table of Contents Before You Use Your Brother Machine ............................................................................................... 1 Definitions of Notes ........................................................................................................................................ 2 Notice - Disclaimer of Warranties (USA and Canada) ................................................................................... 3 Trademarks ..........................
Home > Table of Contents Network Management Software and Utilities ............................................................................................... 70 Learn about Network Management Software and Utilities ................................................................. 71 Additional Methods of Configuring Your Brother Machine for a Wireless Network ...................................... 72 Before Configuring Your Brother Machine for a Wireless Network.........................................
Home > Table of Contents Mopria® Print Service................................................................................................................................. 205 Brother iPrint&Scan for Mobile Devices ..................................................................................................... 206 Near-Field Communication (NFC).............................................................................................................. 207 Brother iPrint&Scan for Windows® and Mac.
Home > Table of Contents Check the Remaining Part Life .................................................................................................................. 302 Pack and Ship Your Brother Machine ........................................................................................................ 303 Replace Periodic Maintenance Parts ......................................................................................................... 305 Machine Settings................................
Home > Before You Use Your Brother Machine Before You Use Your Brother Machine • Definitions of Notes • Notice - Disclaimer of Warranties (USA and Canada) • Trademarks • Important Note 1
Home > Before You Use Your Brother Machine > Definitions of Notes Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries. CAUTION CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.
Home > Before You Use Your Brother Machine > Notice - Disclaimer of Warranties (USA and Canada) Notice - Disclaimer of Warranties (USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE.
Home > Before You Use Your Brother Machine > Trademarks Trademarks Microsoft, Windows, Windows Server, Internet Explorer and OneNote are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Apple, App Store, Mac, Safari, AirPrint, the AirPrint logo, iPad, iPhone, iPod touch and macOS are trademarks of Apple Inc., registered in the United States and other countries.
Home > Before You Use Your Brother Machine > Important Note Important Note • Do not use this product outside the country of purchase as it may violate the wireless telecommunication and power regulations of that country. • Not all models are available in all countries. • Windows® 10 in this document represents Windows® 10 Home, Windows® 10 Pro, Windows® 10 Education and Windows® 10 Enterprise. • Windows Server® 2008 in this document represents Windows Server® 2008 and Windows Server® 2008 R2.
Home > Introduction to Your Brother Machine Introduction to Your Brother Machine • Before Using Your Machine • Front View and Back View • Control Panel Overview • Touchscreen LCD Overview • How to Navigate the Touchscreen LCD • Access Brother Utilities (Windows®) 6
Home > Introduction to Your Brother Machine > Before Using Your Machine Before Using Your Machine Before attempting any printing operation, confirm the following: • Make sure you have installed the printer driver. • For USB or network cable users: Make sure the interface cable is physically secure. Firewall (Windows®) If your computer is protected by a firewall and you are unable to network print, you may need to configure the firewall settings.
Home > Introduction to Your Brother Machine > Front View and Back View Front View and Back View HL-L3210CW/HL-L3230CDN/HL-L3230CDW Front View 1 2 3 5 4 6 7 Back View 8 11 9 10 1. Control panel with a Liquid Crystal Display (LCD) 2. Face-down output tray support flap (support flap) 3. Face-down output tray 4. Paper tray 5. Manual feed slot cover 6. Top cover 7. Manual feed slot 8. (For wired network models) 10BASE-T / 100BASE-TX port 9. USB port 10. AC power connector / cord 11.
HL-L3270CDW Front View 1 2 3 5 4 6 7 Back View 8 11 9 10 1. Touch panel with a tiltable touchscreen LCD 2. Face-down output tray support flap (support flap) 3. Face-down output tray 4. Paper tray 5. Manual feed slot cover 6. Top cover 7. Manual feed slot 8. 10BASE-T / 100BASE-TX port 9. USB port 10. AC power connector / cord 11.
Home > Introduction to Your Brother Machine > Control Panel Overview Control Panel Overview The control panel may vary depending on your model. HL-L3210CW/HL-L3230CDN/HL-L3230CDW 1 2 9 3 4 8 5 7 6 1. Liquid Crystal Display (LCD) Displays messages to help you set up and use the machine. • Wireless Network Models A four-level indicator shows the wireless signal strength if you are using a wireless connection. 0 Max 2.
3. Menu Buttons OK Press to select the displayed option. After you change a setting, the machine returns to the previous menu level. Back • Press to go back one level in the menu. • Press to select the previous digit when entering letters or numbers. a or b (+ or -) • Press to scroll through menus and options. • Press to enter or change a letter or number. Hold down a or b to scroll faster. When you see the letter or number you want, press OK. 4.
HL-L3270CDW 1 2 3 4 5 1. Touchscreen Liquid Crystal Display (LCD) Access menus and options by pressing them on the touchscreen. 2. Menu buttons (Back) Press to go back to the previous menu. (Home) Press to return to the Home screen. (Cancel) Press to cancel an operation. Press to cancel a programmed print job and clear it from the machine’s memory. 3. LED Power Indicator The LED lights up depending on the machine’s power status. Power On/Off 4. • Turn on the machine by pressing .
Related Information • Introduction to Your Brother Machine 13
Home > Introduction to Your Brother Machine > Touchscreen LCD Overview Touchscreen LCD Overview Related Models: HL-L3270CDW From the Home screen, you can access the WiFi setup, Toner level, Settings, and Functions screens. The Home screen displays the machine's status when the machine is idle. When displayed, this screen indicates that your machine is ready for the next command. (Wireless Status) 1.
Warning icon The warning icon then press appears when there is an error or maintenance message; press to view it, and to return to Ready Mode. NOTE This product adopts the font of ARPHIC TECHNOLOGY CO.,LTD.
Home > Introduction to Your Brother Machine > How to Navigate the Touchscreen LCD How to Navigate the Touchscreen LCD Related Models: HL-L3270CDW Press your finger on the LCD to operate it. To display and access all the options, press a or b on the LCD to scroll through them. The following steps explain how to navigate through changing the machine's setting.
5. Press[Med]. 6. Press .
Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows®) Access Brother Utilities (Windows®) Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your computer. 1. Do one of the following: • (Windows® 7, Windows Server® 2008 and Windows Server® 2008 R2) Click • (Start) > All Programs > Brother > Brother Utilities.
Related Information • Introduction to Your Brother Machine • Uninstall the Brother Software and Drivers (Windows®) 19
Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows®) > Uninstall the Brother Software and Drivers (Windows®) Uninstall the Brother Software and Drivers (Windows®) 1. Do one of the following: • (Windows® 7, Windows Server® 2008 and Windows Server® 2008 R2) Click • (Start) > All Programs > Brother > Brother Utilities. (Windows® 8 and Windows Server® 2012) Tap or click • (Brother Utilities) either on the Start screen or the desktop. (Windows® 8.
Home > Paper Handling Paper Handling • Load Paper • Paper Settings • Unprintable Area • Recommended Print Media • Using Special Paper 21
Home > Paper Handling > Load Paper Load Paper • Load and Print Using the Paper Tray • Load and Print Paper in the Manual Feed Slot 22
Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray Load and Print Using the Paper Tray • Load Paper in the Paper Tray • Printing Problems • Error and Maintenance Messages 23
Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray > Load Paper in the Paper Tray Load Paper in the Paper Tray • If the Check Size setting is set to On and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper size and paper type. Change the paper size and paper type settings if needed, following the LCD instructions.
5. Make sure the paper is below the maximum paper mark (b b b). Overfilling the paper tray will cause paper jams. 6. Slowly push the paper tray completely into the machine. 7. Lift the support flap to prevent paper from sliding off the output tray.
Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray > Load Paper in the Paper Tray > Change Machine Settings to Print on Preprinted Paper in the Paper Tray Change Machine Settings to Print on Preprinted Paper in the Paper Tray When you use preprinted paper for 2-sided printing, change the machine's settings. DO NOT load different sizes and types of paper in the paper tray at the same time. Doing this may cause the paper to jam or misfeed.
Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot Load and Print Paper in the Manual Feed Slot • Load and Print Paper in the Manual Feed Slot • Load and Print on Labels in the Manual Feed Slot • Load and Print on Envelopes in the Manual Feed Slot 27
Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot > Load and Print Paper in the Manual Feed Slot Load and Print Paper in the Manual Feed Slot When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on your computer at the same time. • Plain Paper • Thin Paper • Thick Paper • Recycled Paper • Bond Paper • Glossy Paper 1. Lift the support flap to prevent paper from sliding off the face down output tray. 2.
• Load paper into the manual feed slot with the printing surface facing up. • Make sure the paper is straight and in the correct position in the manual feed slot. If it is not, the paper may not be fed correctly, resulting in a skewed printout or a paper jam. 5. Send your print job to the machine. Change your print preferences in the Print screen before sending the print job from your computer. 6. After the printed page comes out from the machine, load the next sheet of paper in the manual feed slot.
Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot > Load and Print on Labels in the Manual Feed Slot Load and Print on Labels in the Manual Feed Slot When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on your computer at the same time. 1. Open the machine's back cover (the face up output tray). The machine automatically turns on Manual Feed mode when you load paper in the manual feed slot. 2.
• Load paper into the manual feed slot with the printing surface facing up. • Pull the paper out completely if you must reload the paper into the manual feed slot. • Do not put more than one sheet of paper in the manual feed slot at one time, as it may cause a jam. • Make sure the paper is straight and in the correct position in the manual feed slot. If it is not, the paper may not be fed correctly, resulting in a skewed printout or a paper jam. 5. Send your print job to the machine.
Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot > Load and Print on Envelopes in the Manual Feed Slot Load and Print on Envelopes in the Manual Feed Slot When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on your computer at the same time. 1. Open the machine's back cover (the face up output tray). The machine automatically turns on Manual Feed mode when you load paper in the manual feed slot. 2.
5. Using both hands, put one envelope in the manual feed slot until the front edge touches the paper feed roller. When you feel the machine pull it in, let go. • Load the envelope into the manual feed slot with the printing surface facing up. • Pull the envelope out completely when you reload the envelope into the manual feed slot. • Do not put more than one envelope in the manual feed slot at one time, as it may cause a jam.
Home > Paper Handling > Paper Settings Paper Settings • Change the Paper Size and Paper Type • Change the Check Paper Size Setting 34
Home > Paper Handling > Paper Settings > Change the Paper Size and Paper Type Change the Paper Size and Paper Type When you change the size and type of the paper you load in the tray, you must change the Paper Size and Paper Type settings on the LCD at the same time. >> HL-L3210CW/HL-L3230CDN/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDN/HL-L3230CDW 1. Press a or b to display the [General Setup] option, and then press OK. 2. Press a or b to display the [Tray Setting] option, and then press OK. 3.
Home > Paper Handling > Paper Settings > Change the Check Paper Size Setting Change the Check Paper Size Setting When you turn on your machine's Check Size setting, the machine displays a message when you remove a paper tray, asking if you changed the paper size and paper type. The default setting is On. >> HL-L3210CW/HL-L3230CDN/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDN/HL-L3230CDW 1. Press a or b to display the [General Setup] option, and then press OK. 2.
Home > Paper Handling > Unprintable Area Unprintable Area The measurements in the table below show maximum unprintable areas from the edges of the most commonlyused paper sizes. The measurements may vary depending on the paper size or settings in the application you are using. 1 2 4 3 Do not attempt to print into these areas; your output will not reflect anything in these areas. Usage Print Document Size Top (1) Left (2) Bottom (3) Right (4) Letter 0.16 in. (4.23 mm) 0.16 in. (4.23 mm) A4 0.
Home > Paper Handling > Recommended Print Media Recommended Print Media To get the best print quality, we recommend using the paper listed in the table.
Home > Paper Handling > Using Special Paper Using Special Paper Always test paper samples before purchasing them to ensure desirable performance. • DO NOT use inkjet paper; it may cause a paper jam or damage your machine. • If you use bond paper, paper with a rough surface, or paper that is wrinkled or creased, the paper may exhibit degraded performance. Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
Home > Print Print • Print from Your Computer (Windows®) • Print from Your Computer (Mac) • Cancel a Print Job • Test Print 40
Home > Print > Print from Your Computer (Windows®) Print from Your Computer (Windows®) • Print a Document (Windows®) • Print Settings (Windows®) • Secure Print (Windows®) • Change the Default Print Settings (Windows®) • Print a Document Using the BR-Script3 Printer Driver (PostScript® 3™ Language Emulation) (Windows®) • Monitor the Status of the Machine from Your Computer (Windows®) 41
Home > Print > Print from Your Computer (Windows®) > Print a Document (Windows®) Print a Document (Windows®) 1. Select the print command in your application. 2. Select Brother XXX-XXXX (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. 3. Make sure you have loaded the correct size paper in the paper tray. 4. Click the Paper Size drop-down list, and then select your paper size. 5.
Related Information • Print from Your Computer (Windows®) • Print Settings (Windows®) 43
Home > Print > Print from Your Computer (Windows®) > Print Settings (Windows®) Print Settings (Windows®) Basic Tab 1. Paper Size Select the size of the paper you want to use. You can either choose from standard paper sizes or create a custom paper size. 2. Orientation Select the orientation (portrait or landscape) of your printout. If your application contains a similar setting, we recommend that you set the orientation using the application. 3.
5. Print Quality Select the print resolution you want. Because print quality and speed are related, the higher the quality, the longer it will take to print the document. 6. Color / Mono Select the Color/Mono settings to use. NOTE • The machine’s color sensor is very sensitive and may perceive faded black text or an off-white background as color. If you know that your document is black and white and you want to conserve color toner, select Mono mode.
2-sided Settings button Click this button to select the type of 2-sided binding. Four types of 2-sided bindings are available for each orientation. 10. Paper Source Select the paper source setting according to your print conditions or purpose. First Page Select the paper source to use for printing the first page. Other Pages Select the paper source to use for printing the second and subsequent pages. Advanced Tab 1. Scaling Select these options to enlarge or reduce the size of the pages in your document.
2. Reverse Print Select this option to rotate the printed image 180 degrees. 3. Use Watermark Select this option to print a logo or text on your document as a watermark. Select one of the preset watermarks, add a new watermark, or use an image file you have created. 4. Header-Footer Print Select this option to print the date, time and PC login user name on the document. 5.
Home > Print > Print from Your Computer (Windows®) > Secure Print (Windows®) Secure Print (Windows®) Use Secure Print to ensure that confidential or sensitive documents do not print until you enter a password on the machine's control panel. • The secure data is deleted from the machine when you turn off the machine. >> HL-L3210CW/HL-L3230CDN/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDN/HL-L3230CDW 1. Select the print command in your application. 2.
You must set a separate password for each document. 7. Type the User Name and Job Name in the text field, if needed. 8. Click OK, to close the Secure Print Settings window. 9. Click OK. 10. Complete your print operation. 11. On the machine's control panel, press [Functions]. 12. Press [Secure Print]. 13. Press a or b to display user names, and then press your user name. The LCD displays the list of secured jobs for your name. 14. Press a or b to display the print job, and then press it. 15.
Home > Print > Print from Your Computer (Windows®) > Change the Default Print Settings (Windows®) Change the Default Print Settings (Windows®) When you change an application's print settings, the changes only apply to documents printed with that application. To change print settings for all Windows® applications, you must configure the printer driver properties. 1. Do one of the following: For Windows Server® 2008 • Click (Start) > Control Panel > Hardware and Sound > Printers.
Home > Print > Print from Your Computer (Windows®) > Print a Document Using the BR-Script3 Printer Driver (PostScript® 3™ Language Emulation) (Windows®) Print a Document Using the BR-Script3 Printer Driver (PostScript® 3™ Language Emulation) (Windows®) The BR-Script3 printer driver lets you print PostScript® data more clearly. To install the PS driver (BR-Script3 printer driver), launch the Brother installation disc, select Custom in the Select Machine section, and then select the PS Driver check box. 1.
Home > Print > Print from Your Computer (Windows®) > Monitor the Status of the Machine from Your Computer (Windows®) Monitor the Status of the Machine from Your Computer (Windows®) The Status Monitor utility is a configurable software tool for monitoring the status of one or more devices, allowing you to get immediate notification of errors. • Do one of the following: - Double-click the - (Windows® 7, Windows Server® 2008 and Windows Server® 2008 R2) Click icon in the task tray.
Home > Print > Print from Your Computer (Mac) Print from Your Computer (Mac) • Print a Document (Mac) • Print Options (Mac) • Secure Print (Mac) • Print a Document Using the BR-Script3 Printer Driver (PostScript® 3™ language emulation) (Mac) • Monitor the Status of the Machine from Your Computer (Mac) 53
Home > Print > Print from Your Computer (Mac) > Print a Document (Mac) Print a Document (Mac) 1. Make sure you have loaded the correct size paper in the paper tray. 2. From an application, such as Apple TextEdit, click the File menu, and then select Print. 3. Select Brother XXX-XXXX (where XXXX is your model name). 4. Type the number of copies you want in the Copies field. 5. Click the Paper Size pop-up menu, and then select your paper size. 6.
Home > Print > Print from Your Computer (Mac) > Print Options (Mac) Print Options (Mac) Page Setup 1. Paper Size Select the size of the paper you want to use. You can either choose from standard paper sizes or create a custom paper size. 2. Orientation Select the orientation (portrait or landscape) of your printout. If your application contains a similar setting, we recommend that you set the orientation using the application. 3.
Layout 1. Pages per Sheet Select the number of pages to print on a single sheet of paper. 2. Layout Direction Select the page order when printing multiple pages on a single sheet of paper. 3. Border Select the type of border to use when printing multiple pages on a single sheet of paper. 4. Two-Sided (Available only for certain models) Select whether to print on both sides of the paper. 5. Reverse page orientation Select this option to rotate the printed image 180 degrees. 6.
Paper Handling 1. Collate pages Select this option to print sets of multi-page documents in the original page order. When this option is selected, one complete copy of your document will print, and then reprint according to the number of copies you choose. If this option is not selected, then each page will print according to the number of copies chosen before the next page of the document is printed. 2. Pages to Print Select which pages you want to print (even pages or odd pages). 3.
Print Settings 1. Media Type Select the type of media you want to use. To achieve the best print results, the machine automatically adjusts its print settings according to the selected media type. 2. Print Quality Select the print resolution you want. Because print quality and speed are related, the higher the quality, the longer it will take to print the document. 3. Color / Mono Select the Color/Mono settings to use.
Quiet Mode Select this option to reduce printing noise. Other Print Options Skip Blank Page Select this option to allow the printer driver to automatically detect blank pages and exclude them from printing. Color Settings 1. Color Mode Select the color mode to suit your preference. 2. Advanced Color Settings Click the disclosure triangle to select the Color Enhancement feature. This feature analyzes your image to improve its sharpness, white balance and color density.
Secure Print 1. Secure Print (Available only for certain models) This feature ensures that confidential or sensitive documents do not print until you enter a password on the machine's control panel.
Home > Print > Print from Your Computer (Mac) > Secure Print (Mac) Secure Print (Mac) Use Secure Print to ensure that confidential or sensitive documents do not print until you enter a password on the machine's control panel. • The secure data is deleted from the machine when you turn off the machine. >> HL-L3210CW/HL-L3230CDN/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDN/HL-L3230CDW 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2.
After you have printed the secured data, it will be cleared from the machine's memory.
Home > Print > Print from Your Computer (Mac) > Print a Document Using the BR-Script3 Printer Driver (PostScript® 3™ language emulation) (Mac) Print a Document Using the BR-Script3 Printer Driver (PostScript® 3™ language emulation) (Mac) The BR-Script3 printer driver lets you print PostScript® data more clearly. • Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to download the PS driver (BR-Script3 printer driver).
Home > Print > Print from Your Computer (Mac) > Monitor the Status of the Machine from Your Computer (Mac) Monitor the Status of the Machine from Your Computer (Mac) The Status Monitor utility is a configurable software tool for monitoring the status of a device, allowing you to get immediate notification of error messages, such as paper empty or paper jam, at preset update intervals. You can also access Web Based Management. 1.
Home > Print > Cancel a Print Job Cancel a Print Job >> HL-L3210CW/HL-L3230CDN/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDN/HL-L3230CDW 1. Press Cancel. To cancel multiple print jobs, press and hold Cancel for four seconds. HL-L3270CDW 1. Press . To cancel multiple print jobs, press and hold for four seconds.
Home > Print > Test Print Test Print If there are problems with print quality, follow these instructions to do a test print: >> HL-L3210CW/HL-L3230CDN/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDN/HL-L3230CDW 1. Press a or b to display the [Printer] option, and then press OK. 2. (HL-L3210CW/HL-L3230CDN/HL-L3230CDW) Press a or b to display the [Print Options] option, and then press OK. 3. Press a or b to display the [Test Print] option, and then press OK. 4. Press Go. The machine prints the test page.
Home > Network Network • Configure Network Details Using the Control Panel • Supported Basic Network Features • Network Management Software and Utilities • Additional Methods of Configuring Your Brother Machine for a Wireless Network • Advanced Network Features • Technical Information for Advanced Users 67
Home > Network > Configure Network Details Using the Control Panel Configure Network Details Using the Control Panel To configure the machine for your network, use the control panel's [Network] menu selections. • For information about the network settings you can configure using the control panel, see Related Information: Settings Tables.
Home > Network > Supported Basic Network Features Supported Basic Network Features The print server supports various features depending on the operating system. Use this table to see which network features and connections are supported by each operating system.
Home > Network > Network Management Software and Utilities Network Management Software and Utilities Configure and change your Brother machine's network settings using a management utility.
Home > Network > Network Management Software and Utilities > Learn about Network Management Software and Utilities Learn about Network Management Software and Utilities Web Based Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS). Type your machine's IP address into your web browser to access and change your print server settings.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network Additional Methods of Configuring Your Brother Machine for a Wireless Network To connect your machine to your wireless network, we recommend using the Brother installation disc.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Before Configuring Your Brother Machine for a Wireless Network Before Configuring Your Brother Machine for a Wireless Network Related Models: HL-L3210CW/HL-L3230CDW/HL-L3270CDW Before attempting to configure a wireless network, confirm the following: • If you are using an enterprise wireless network, you must know the User ID and Password.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Configure Your Machine for a Wireless Network Configure Your Machine for a Wireless Network Related Models: HL-L3210CW/HL-L3230CDW/HL-L3270CDW 1. Turn on your computer and insert the Brother installation disc into your computer. • For Windows®, follow these instructions: • For Mac, click Driver Download to go to the Brother Solutions Center. Follow the on-screen instructions to install printer drivers. 2.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected Setup™ (WPS) Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected Setup™ (WPS) Related Models: HL-L3210CW/HL-L3230CDW/HL-L3270CDW If your wireless access point/router supports WPS (PBC: Push Button Configuration), you can use WPS from your machine's control panel menu to configure you
You have completed the wireless network setup. To install the Full Driver & Software Package necessary for operating your machine, insert the Brother installation disc into your computer, or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS) Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS) Related Models: HL-L3210CW/HL-L3230CDW/HL-L3270CDW If your wireless LAN access point/router supports WPS, you can use the Personal Identification Number (PIN) Method to configure your wireless network settings.
2 Routers or access points that support WPS are marked with this symbol: >> HL-L3210CW/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDW 1. Press a or b to select the [Network] option, and then press OK. 2. Press a or b to select the [WLAN] option, and then press OK. 3. Press a or b to select the [WPS w/PIN Code] option, and then press OK. 4. When [WLAN Enable?] appears, select On. This will start the wireless setup wizard. 5.
Click (Start) > Devices and Printers > Add a device. Windows® 8 • Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings > Control Panel > Hardware and Sound > Devices and Printers > Add a device. Windows® 10 • > Windows System > Control Panel. In the Hardware and Sound group, click Add a device. Click • To use a Windows® 7, Windows® 8, or Windows® 10 computer as a Registrar, you must register it to your network in advance.
• To use a Windows® 7, Windows® 8, or Windows® 10 computer as a Registrar, you must register it to your network in advance. For more information, see the instructions supplied with your wireless LAN access point/router. • If you use Windows® 7, Windows® 8, or Windows® 10 as a Registrar, you can install the printer driver after the wireless configuration by following the on-screen instructions.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Configure Your Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard Configure Your Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard Related Models: HL-L3210CW/HL-L3230CDW/HL-L3270CDW >> HL-L3210CW/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDW Before configuring your machine, we recommend writing down your wireless network settings.
• If you are using an authentication and encryption method that requires a Network Key, enter the Network Key you wrote down in the first step. Enter the key, and then press OK to apply your settings. To apply the settings, select [Yes]. • If your authentication method is Open System and your encryption mode is None, go to the next step. 9. The machine attempts to connect to the wireless device you have selected. If your wireless device is connected successfully, the machine's LCD displays [Connected].
6. Do one of the following: • If you are using an authentication and encryption method that requires a Network Key, enter the Network Key you wrote down in the first step. When you have entered all the characters, press [OK]. • If your authentication method is Open System and your encryption mode is None, go to the next step. 7. The machine attempts to connect to the wireless device you have selected. If your wireless device is connected successfully, the machine's LCD displays [Connected].
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast Related Models: HL-L3210CW/HL-L3230CDW/HL-L3270CDW >> HL-L3210CW/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDW Before configuring your machine, we recommend writing down your wireless network settings.
If you selected the [WEP] option for Encryption Type, enter the WEP key, and then press OK. • If you selected the [Shared Key] option, enter the WEP key, and then press OK. • If you selected the [WPA/WPA2-PSK] option, press a or b to select the Encryption Type [TKIP+AES] or [AES], and then press OK. Enter the WPA™ key, and then press OK. Your Brother machine supports the use of the first WEP key only. 11. To apply the settings, select [Yes]. 12.
8. Select the Authentication Method. 9. Do one of the following: • If you selected the [Open System] option, press [None] or [WEP]. If you selected the [WEP] option for Encryption type, enter the WEP key, and then press [OK]. • If you selected the [Shared Key] option, enter the WEP key, and then press [OK]. • If you selected the [WPA/WPA2-PSK] option, press [TKIP+AES] or [AES]. Enter the WPA™ key, and then press [OK]. Your Brother machine supports the use of the first WEP key only. 10.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Configure Your Machine for an Enterprise Wireless Network Configure Your Machine for an Enterprise Wireless Network Related Models: HL-L3210CW/HL-L3230CDW/HL-L3270CDW >> HL-L3210CW/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDW Before configuring your machine, we recommend writing down your wireless network settings. You will need this information before you continue with the configuration. 1.
Communication Mode Authentication Method Encryption Mode User ID Password Infrastructure EAP-FAST/MSCHAPv2 AES Brother 12345678 • If you configure your machine using EAP-TLS authentication, you must install the client certificate issued by a CA before you start configuration. Contact your network administrator about the client certificate. If you have installed more than one certificate, we recommend writing down the certificate name you want to use.
If your wireless device is connected successfully, the machine's LCD displays [Connected]. You have completed the wireless network setup. To install Full Driver & Software Package necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com. HL-L3270CDW Before configuring your machine, we recommend writing down your wireless network settings.
• If you configure your machine using EAP-TLS authentication, you must install the client certificate issued by a CA before you start configuration. Contact your network administrator about the client certificate. If you have installed more than one certificate, we recommend writing down the certificate name you want to use. • If you verify your machine using the common name of the server certificate, we recommend writing down the common name before you start configuration.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® Use Wi-Fi Direct® • Print from Your Mobile Device Using Wi-Fi Direct • Configure Your Wi-Fi Direct Network • I Cannot Complete the Wireless Network Setup Configuration 91
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Print from Your Mobile Device Using Wi-Fi Direct Print from Your Mobile Device Using Wi-Fi Direct Related Models: HL-L3210CW/HL-L3230CDW/HL-L3270CDW Wi-Fi Direct is one of the wireless configuration methods developed by the Wi-Fi Alliance®.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network Configure Your Wi-Fi Direct Network Configure your Wi-Fi Direct network settings from your machine's control panel.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Wi-Fi Direct Network Configuration Overview Wi-Fi Direct Network Configuration Overview Related Models: HL-L3210CW/HL-L3230CDW/HL-L3270CDW The following instructions offer five methods for configuring your Brother machine in a wireless network environment. Select the method you prefer for your environment: Check your mobile device for configuration. 1.
• Configure Your Wi-Fi Direct Network Manually 95
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the OnePush Method Configure Your Wi-Fi Direct Network Using the One-Push Method Related Models: HL-L3210CW/HL-L3230CDW/HL-L3270CDW >> HL-L3210CW/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDW If your mobile device supports Wi-Fi Direct, follow these steps to configure a Wi-Fi Direct network: 1.
Related Information • Configure Your Wi-Fi Direct Network • Wi-Fi Direct Network Configuration Overview 97
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the OnePush Method of Wi-Fi Protected Setup™ (WPS) Configure Your Wi-Fi Direct Network Using the One-Push Method of WiFi Protected Setup™ (WPS) Related Models: HL-L3210CW/HL-L3230CDW/HL-L3270CDW >> HL-L3210CW/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDW If your mobile device supports WPS (PBC: Push Button C
• Wi-Fi Direct Network Configuration Overview 99
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the PIN Method Configure Your Wi-Fi Direct Network Using the PIN Method Related Models: HL-L3210CW/HL-L3230CDW/HL-L3270CDW >> HL-L3210CW/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDW If your mobile device supports the PIN Method of Wi-Fi Direct, follow these steps to configure a Wi-Fi Direct network: 1.
2. Activate Wi-Fi Direct on your mobile device (see your mobile device's user's guide for instructions) when [Activate Wi-Fi Direct on other device. Then Press [OK].] appears on the machine's LCD. Press [OK] on your machine. This will start the Wi-Fi Direct setup. To cancel, press . 3. Do one of the following: • When your Brother machine is the Group Owner (G/O), it will wait for a connection request from your mobile device.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS) Configure Your Wi-Fi Direct Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS) Related Models: HL-L3210CW/HL-L3230CDW/HL-L3270CDW >> HL-L3210CW/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDW If your mobile device supports the PIN Method of Wi-Fi Protect
6. If your mobile device connects successfully, the machine's LCD displays [Connected]. You have completed the Wi-Fi Direct network setup.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Manually Configure Your Wi-Fi Direct Network Manually Related Models: HL-L3210CW/HL-L3230CDW/HL-L3270CDW >> HL-L3210CW/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDW If your mobile device does not support Wi-Fi Direct or WPS, you must configure a Wi-Fi Direct network manually. 1.
Home > Network > Advanced Network Features Advanced Network Features • Print the Network Configuration Report • Print the WLAN Report • Configure the SNTP Protocol Using Web Based Management 105
Home > Network > Advanced Network Features > Print the Network Configuration Report Print the Network Configuration Report The Network Configuration Report lists the network configuration, including the network print server settings. • Node Name: The Node Name appears on the current Network Configuration Report. The default Node Name is "BRNxxxxxxxxxxxx" for a wired network or "BRWxxxxxxxxxxxx" for a wireless network (where "xxxxxxxxxxxx" is your machine's MAC Address / Ethernet Address.
Home > Network > Advanced Network Features > Print the WLAN Report Print the WLAN Report Related Models: HL-L3210CW/HL-L3230CDW/HL-L3270CDW The WLAN Report reflects your machine's wireless status. If the wireless connection fails, check the error code on the printed report. >> HL-L3210CW/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDW 1. Press a or b to select the [Print Reports] option, and then press OK. 2. Press a or b to select the [WLAN Report] option, and then press OK. 3. Press Go.
Home > Network > Advanced Network Features > Print the WLAN Report > Wireless LAN Report Error Codes Wireless LAN Report Error Codes Related Models: HL-L3210CW/HL-L3230CDW/HL-L3270CDW If the Wireless LAN Report shows that the connection failed, check the error code on the printed report and see the corresponding instructions in the table: Error Code Problem and Recommended Solutions TS-01 The wireless setting is not activated, change the wireless setting to ON.
Error Code Problem and Recommended Solutions TS-07 The machine cannot detect a WLAN access point/router that has WPS enabled. If you want to connect with WPS, you must operate both your machine and the WLAN access point/router. Confirm the connection method for WPS on WLAN access point/router and try starting again.
Home > Network > Advanced Network Features > Configure the SNTP Protocol Using Web Based Management Configure the SNTP Protocol Using Web Based Management Configure the SNTP protocol to synchronize the time the machine uses for authentication with the time kept by the SNTP time server. 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.2 3.
Home > Network > Technical Information for Advanced Users Technical Information for Advanced Users • Reset the Network Settings to the Factory Settings 111
Home > Network > Technical Information for Advanced Users > Reset the Network Settings to the Factory Settings Reset the Network Settings to the Factory Settings You can use your machine's control panel to reset the print server to its default factory settings. This resets all information, such as the password and IP address. • This feature restores all wired (supported models only) and wireless network settings to the factory settings.
Home > Security Security • Lock the Machine Settings • Network Security Features 113
Home > Security > Lock the Machine Settings Lock the Machine Settings Before turning on the machine's Access Lock, make a careful note of your password. If you forget the password, you must reset all passwords stored in the machine by contacting your administrator or Brother Customer Service.
Home > Security > Lock the Machine Settings > Setting Lock Overview Setting Lock Overview Use the Setting Lock feature to block unauthorized access to machine settings. When Setting Lock is set to On, you cannot access the machine settings without entering the password.
Home > Security > Lock the Machine Settings > Setting Lock Overview > Set the Setting Lock Password Set the Setting Lock Password >> HL-L3210CW/HL-L3230CDN/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDN/HL-L3230CDW 1. Press a or b to display the [General Setup] option, and then press OK. 2. Press a or b to display the [Setting Lock] option, and then press OK. 3. Enter a four-digit number for the password. To enter each digit, press a or b to select a number, and then press OK. 4.
Home > Security > Lock the Machine Settings > Setting Lock Overview > Change the Setting Lock Password Change the Setting Lock Password >> HL-L3210CW/HL-L3230CDN/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDN/HL-L3230CDW 1. Press a or b to display the [General Setup] option, and then press OK. 2. Press a or b to display the [Setting Lock] option, and then press OK. 3. Press a or b to select the [Set Password] option, and then press OK. 4. Enter the current four-digit password.
Home > Security > Lock the Machine Settings > Setting Lock Overview > Turn On Setting Lock Turn On Setting Lock >> HL-L3210CW/HL-L3230CDN/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDN/HL-L3230CDW 1. Press a or b to display the [General Setup] option, and then press OK. 2. Press a or b to display the [Setting Lock] option, and then press OK. 3. Press OK when the LCD displays [On]. 4. Enter the current four-digit password. To enter each digit, press a or b to select a number, and then press OK.
Home > Security > Network Security Features Network Security Features • Before Using Network Security Features • Secure Function Lock 3.0 • Manage Your Network Machine Securely Using SSL/TLS • Send an Email Securely • Use IEEE 802.
Home > Security > Network Security Features > Before Using Network Security Features Before Using Network Security Features Your Brother machine employs some of the latest network security and encryption protocols available today. These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorized access to the machine. We recommend disabling the Telnet, FTP server and TFTP protocols. Accessing the machine using these protocols is not secure.
Home > Security > Network Security Features > Secure Function Lock 3.0 Secure Function Lock 3.0 Brother's Secure Function Lock 3.0 increases security by restricting the functions available on your Brother machine. • Before Using Secure Function Lock 3.0 • Configure Secure Function Lock 3.0 Using Web Based Management • Configure Public Mode for Secure Function Lock 3.0 • Additional Secure Function Lock 3.
Home > Security > Network Security Features > Secure Function Lock 3.0 > Before Using Secure Function Lock 3.0 Before Using Secure Function Lock 3.0 Use Secure Function Lock to configure passwords, set specific user page limits, and grant access to some or all of the functions listed here. You can configure and change the following Secure Function Lock 3.
Home > Security > Network Security Features > Secure Function Lock 3.0 > Configure Secure Function Lock 3.0 Using Web Based Management Configure Secure Function Lock 3.0 Using Web Based Management 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.2 3. If the machine prompts you for a password, type it, and then click . 4. Click the Administrator tab. 5.
Home > Security > Network Security Features > Secure Function Lock 3.0 > Configure Public Mode for Secure Function Lock 3.0 Configure Public Mode for Secure Function Lock 3.0 Use the Secure Function Lock screen to set up Public Mode, which limits the functions available to public users. Public users will not need to enter a password to access the features made available through Public Mode settings. Public Mode includes print jobs sent via Google Cloud Print™, Brother iPrint&Scan, and CUPS driver (Mac). 1.
Home > Security > Network Security Features > Secure Function Lock 3.0 > Additional Secure Function Lock 3.0 Features Additional Secure Function Lock 3.0 Features Configure the following features in the Secure Function Lock screen: All Counter Reset Click All Counter Reset, in the Page Counters column, to reset the page counter. Export to CSV file Click Export to CSV file, to export the current page counter including User List / Restricted Functions information as a CSV file.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/TLS Manage Your Network Machine Securely Using SSL/TLS • Introduction to SSL/TLS • Certificates and Web Based Management • Manage Your Network Machine Securely Using Web Based Management • Manage Your Network Machine Securely Using BRAdmin Professional (Windows®) • Print Documents Securely Using SSL/TLS 126
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Introduction to SSL/TLS Introduction to SSL/TLS Secure Socket Layer (SSL) or Transport Layer Security (TLS) is an effective method of protecting data sent over a local or wide area network (LAN or WAN). It works by encrypting data, such as a print job, sent over a network, so anyone trying to capture it will not be able to read it.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Introduction to SSL/TLS > Brief History of SSL/TLS Brief History of SSL/TLS SSL/TLS was originally created to secure web traffic information, particularly data sent between web browsers and servers. For example, when you use Internet Explorer® for Internet Banking and you see https:// and the little padlock icon in the web browser, you are using SSL.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Introduction to SSL/TLS > Benefits of Using SSL/TLS Benefits of Using SSL/TLS The primary benefit of using SSL/TLS on Brother machines is to guarantee secure printing over an IP network by restricting unauthorized users from reading data sent to the machine. SSL's key selling point is that it can be used to print confidential data securely.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management Certificates and Web Based Management You must configure a certificate to manage your networked Brother machine securely using SSL/TLS. You must use Web Based Management to configure a certificate.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Supported Security Certificate Features Supported Security Certificate Features Your Brother machine supports the use of multiple security certificates, which allows secure management, authentication, and communication with the machine.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate Create and Install a Certificate • Step by Step Guide for Creating and Installing a Certificate • Create and Install a Self-signed Certificate • Create and Install a Certificate from a Certificate Authority (CA) • Import and Export a CA Certificate 132
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Step by Step Guide for Creating and Installing a Certificate Step by Step Guide for Creating and Installing a Certificate There are two options when choosing a security certificate: use a self-signed certificate or use a certificate from a Certificate Authority (CA).
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Selfsigned Certificate Create and Install a Self-signed Certificate • Create a Self-signed Certificate • Install the Self-signed Certificate for Windows® users with Administrator Rights • Import and Export the Self-signed Certificate on your Brother Machine 134
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Selfsigned Certificate > Create a Self-signed Certificate Create a Self-signed Certificate 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Selfsigned Certificate > Install the Self-signed Certificate for Windows® users with Administrator Rights Install the Self-signed Certificate for Windows® users with Administrator Rights The following steps are for Microsoft® Internet Explorer®.
6. Click Install Certificate…. 7. When the Certificate Import Wizard appears, click Next. 8. Select Place all certificates in the following store, and then click Browse…. 9. Select Trusted Root Certification Authorities, and then click OK. 10. Click Next. 11. Click Finish. 12. Click Yes, if the fingerprint (thumbprint) is correct. 13. Click OK. The self-signed certificate is now installed on your computer, and SSL/TLS communication is available.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Selfsigned Certificate > Import and Export the Self-signed Certificate on your Brother Machine Import and Export the Self-signed Certificate on your Brother Machine You can store the self-signed certificates on your Brother machine and manage them by importing and exporting.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Selfsigned Certificate > Import and Export the Self-signed Certificate on your Brother Machine > Import the Selfsigned Certificate Import the Self-signed Certificate 1. Start your web browser. 2.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Selfsigned Certificate > Import and Export the Self-signed Certificate on your Brother Machine > Export the Selfsigned Certificate Export the Self-signed Certificate 1. Start your web browser. 2.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) Create and Install a Certificate from a Certificate Authority (CA) If you already have a certificate from an external trusted CA, you can store the certificate and private key on the machine and manage them by importing and exporting.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Create a Certificate Signing Request (CSR) Create a Certificate Signing Request (CSR) A Certificate Signing Request (CSR) is a request sent to a Certificate Authority (CA) to authenticate the credentials contained within the certificate.
12. Click Save. • Follow your CA's policy regarding the method to send a CSR to your CA. • If you are using the Enterprise root CA of Windows Server® 2008/2012/2012 R2/2016, we recommend using the Web Server for the certificate template to securely create the Client Certificate. If you are creating a Client Certificate for an IEEE 802.1x environment with EAP-TLS authentication, we recommend using User for the certificate template.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Install a Certificate on Your Brother Machine Install a Certificate on Your Brother Machine When you receive a certificate from a CA, follow the steps below to install it into the print server: Only a certificate issued with your machine's CSR can be installed onto t
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key Import and Export the Certificate and Private Key Store the certificate and private key on your machine and manage them by importing and exporting them.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key > Import a Certificate and Private Key Import a Certificate and Private Key 1. Start your web browser. 2.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key > Export the Certificate and Private Key Export the Certificate and Private Key 1. Start your web browser. 2.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate Import and Export a CA Certificate You can import, export and store CA certificates on your Brother machine.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate > Import a CA Certificate Import a CA Certificate 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate > Export a CA Certificate Export a CA Certificate 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Manage Multiple Certificates Manage Multiple Certificates The multiple certificate feature allows you to use Web Based Management to manage each certificate installed on your machine. In Web Based Management, navigate to the Certificate or CA Certificate screen to view certificate content, delete, or export your certificates.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Manage Your Network Machine Securely Using Web Based Management Manage Your Network Machine Securely Using Web Based Management To manage your network machine securely, you must use management utilities with security protocols. We recommend using the HTTPS protocol for secure management. To use this protocol, HTTPS must be enabled on your machine. • The HTTPS protocol is enabled by default.
Related Information • Manage Your Network Machine Securely Using SSL/TLS 153
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Manage Your Network Machine Securely Using BRAdmin Professional (Windows®) Manage Your Network Machine Securely Using BRAdmin Professional (Windows®) To use BRAdmin Professional, you must: • Use the latest version of BRAdmin Professional. Go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ TLS > Print Documents Securely Using SSL/TLS Print Documents Securely Using SSL/TLS To print documents securely with IPP protocol, use the IPPS protocol. 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.
Home > Security > Network Security Features > Send an Email Securely Send an Email Securely • Configure Email Sending Using Web Based Management • Send an Email with User Authentication • Send an Email Securely Using SSL/TLS 156
Home > Security > Network Security Features > Send an Email Securely > Configure Email Sending Using Web Based Management Configure Email Sending Using Web Based Management We recommend using Web Based Management to configure secured email sending with user authentication, or email sending using SSL/TLS. 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.2 3.
Home > Security > Network Security Features > Send an Email Securely > Send an Email with User Authentication Send an Email with User Authentication Your Brother machine supports the SMTP-AUTH method to send email via an email server that requires user authentication. This method prevents unauthorized users from accessing the email server. You can use the SMTP-AUTH method for email notification and email reports. We recommend using Web Based Management to configure the SMTP authentication.
Home > Security > Network Security Features > Send an Email Securely > Send an Email Securely Using SSL/TLS Send an Email Securely Using SSL/TLS Your Brother machine supports SSL/TLS communication methods. To use email server that is using SSL/TLS communication, you must configure following settings. We recommend using Web Based Management to configure SSL/TLS. Verify Server Certificate Under SSL/TLS, if you choose SSL or TLS, the Verify Server Certificate check box will be selected automatically.
Home > Security > Network Security Features > Use IEEE 802.1x Authentication for a Wired or a Wireless Network Use IEEE 802.1x Authentication for a Wired or a Wireless Network • What Is IEEE 802.1x Authentication? • Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) • IEEE 802.
Home > Security > Network Security Features > Use IEEE 802.1x Authentication for a Wired or a Wireless Network > What Is IEEE 802.1x Authentication? What Is IEEE 802.1x Authentication? IEEE 802.1x is an IEEE standard for wired and wireless networks that limits access from unauthorized network devices. Your Brother machine (supplicant) sends an authentication request to a RADIUS server (Authentication server) through your access point or HUB.
Home > Security > Network Security Features > Use IEEE 802.1x Authentication for a Wired or a Wireless Network > Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) • If you configure your machine using EAP-TLS authentication, you must install the client certificate issued by a CA before you start configuration.
• To enable IEEE 802.1x authentication for wired networks, select Enabled for Wired 802.1x status on the Wired 802.1x Authentication page. • If you are using EAP-TLS authentication, you must select the client certificate that has been installed (shown with certificate name) for verification from the Client Certificate drop-down list. • If you select EAP-FAST, PEAP, EAP-TTLS, or EAP-TLS authentication, select the verification method from the Server Certificate Verification drop-down list.
Home > Security > Network Security Features > Use IEEE 802.1x Authentication for a Wired or a Wireless Network > IEEE 802.1x Authentication Methods IEEE 802.1x Authentication Methods LEAP (Wireless network) Lightweight Extensible Authentication Protocol (LEAP) is a proprietary EAP method developed by Cisco Systems, Inc., which uses a user ID and password for authentication.
Home > Security > Network Security Features > Store Print Log to Network Store Print Log to Network • Store Log to Network Overview • Configure the Store Print Log to Network Settings Using Web Based Management • Use the Store Print Log to Network's Error Detection Setting 165
Home > Security > Network Security Features > Store Print Log to Network > Store Log to Network Overview Store Log to Network Overview The Store Print Log to Network feature allows you to save the print log file from your Brother machine to a network server using the Common Internet File System (CIFS) protocol. You can record the ID, type of print job, job name, user name, date, time and the number of printed pages for every print job.
Home > Security > Network Security Features > Store Print Log to Network > Configure the Store Print Log to Network Settings Using Web Based Management Configure the Store Print Log to Network Settings Using Web Based Management 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.2 3. If the machine prompts you for a password, type it, and then click . 4.
To test your settings, click Yes and then go to the next step. To skip the test, click No. Your settings will be submitted automatically. 10. The machine will test your settings. 11. If your settings are accepted, Test OK appears on the screen. If Test Error appears, check all settings, and then click Submit to display the Test page again.
Home > Security > Network Security Features > Store Print Log to Network > Use the Store Print Log to Network's Error Detection Setting Use the Store Print Log to Network's Error Detection Setting Use Error Detection Settings to determine the action that is taken when the print log cannot be stored to the server due to a network error. 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Home > Mobile/Web Connect Mobile/Web Connect • Brother Web Connect • Google Cloud Print • AirPrint • Mobile Printing for Windows® • Mopria® Print Service • Brother iPrint&Scan for Mobile Devices • Near-Field Communication (NFC) 170
Home > Mobile/Web Connect > Brother Web Connect Brother Web Connect • Brother Web Connect Overview • Online Services Used with Brother Web Connect • Conditions for Using Brother Web Connect • Set Up Brother Web Connect • Download and Print Documents Using Brother Web Connect 171
Home > Mobile/Web Connect > Brother Web Connect > Brother Web Connect Overview Brother Web Connect Overview Related Models: HL-L3270CDW Certain websites provide services that allow users to upload and view images and files on the websites. Your Brother machine can download and print images that are already uploaded to these services. 1. Printing 2. Photos, images, documents and other files 3.
Home > Mobile/Web Connect > Brother Web Connect > Online Services Used with Brother Web Connect Online Services Used with Brother Web Connect Related Models: HL-L3270CDW Use Brother Web Connect to access services from your Brother machine: To use Brother Web Connect, you must have an account with the online service you want to use. If you do not already have an account, use a computer to access the service's website and create an account.
(For Hong Kong, Taiwan and Korea) Brother Web Connect supports only file names written in English. Files named in the local language will not be downloaded.
Home > Mobile/Web Connect > Brother Web Connect > Conditions for Using Brother Web Connect Conditions for Using Brother Web Connect • Brother Software Installation for Using Brother Web Connect • Configure the Proxy Server Settings Using Your Brother Machine's Control Panel • Configure the Proxy Server Settings Using Web Based Management 175
Home > Mobile/Web Connect > Brother Web Connect > Conditions for Using Brother Web Connect > Brother Software Installation for Using Brother Web Connect Brother Software Installation for Using Brother Web Connect Related Models: HL-L3270CDW The initial installation of Brother Web Connect requires a computer that has access to the Internet and has the Brother machine's software installed.
Home > Mobile/Web Connect > Brother Web Connect > Conditions for Using Brother Web Connect > Configure the Proxy Server Settings Using Your Brother Machine's Control Panel Configure the Proxy Server Settings Using Your Brother Machine's Control Panel Related Models: HL-L3270CDW If your network uses a proxy server, the following proxy server information must be configured on the machine: • Proxy server address • Port number • User Name • Password 1.
Home > Mobile/Web Connect > Brother Web Connect > Conditions for Using Brother Web Connect > Configure the Proxy Server Settings Using Web Based Management Configure the Proxy Server Settings Using Web Based Management Related Models: HL-L3270CDW If your network uses a proxy server, the following proxy server information must be configured using Web Based Management: • Proxy server address • Port number • User Name • Password We recommend Microsoft® Internet Explorer® 11/Microsoft Edge for Windows®
Home > Mobile/Web Connect > Brother Web Connect > Set Up Brother Web Connect Set Up Brother Web Connect • Brother Web Connect Setup Overview • Create an Account for Each Online Service Before Using Brother Web Connect • Apply for Brother Web Connect Access • Register an Account on Your Brother Machine for Brother Web Connect 179
Home > Mobile/Web Connect > Brother Web Connect > Set Up Brother Web Connect > Brother Web Connect Setup Overview Brother Web Connect Setup Overview Related Models: HL-L3270CDW Configure the Brother Web Connect settings using the following procedure: Step 1: Create an account with the service you want to use. Access the service's website using a computer and create an account. (If you already have an account, there is no need to create an additional account.) 1. User registration 2. Web Service 3.
Related Information • Set Up Brother Web Connect 181
Home > Mobile/Web Connect > Brother Web Connect > Set Up Brother Web Connect > Create an Account for Each Online Service Before Using Brother Web Connect Create an Account for Each Online Service Before Using Brother Web Connect Related Models: HL-L3270CDW To use Brother Web Connect to access an online service, you must have an account with that online service. If you do not already have an account, use a computer to access the service's website and create an account.
Home > Mobile/Web Connect > Brother Web Connect > Set Up Brother Web Connect > Apply for Brother Web Connect Access Apply for Brother Web Connect Access Related Models: HL-L3270CDW To use Brother Web Connect to access online services, you must first apply for Brother Web Connect access using a computer that has the Brother Software installed. 1.
4. Make a note of your temporary ID, as you will need it to register accounts to the machine. The temporary ID is valid for 24 hours. 5. Close the web browser. Now that you have a Brother Web Connect access ID, you must register this ID on your machine, and then use your machine to access the web service you want to use.
Home > Mobile/Web Connect > Brother Web Connect > Set Up Brother Web Connect > Register an Account on Your Brother Machine for Brother Web Connect Register an Account on Your Brother Machine for Brother Web Connect Related Models: HL-L3270CDW You must enter your Brother Web Connect account information and configure your machine so that it can use Brother Web Connect to access the service you want. • You must apply for Brother Web Connect access to register an account on your machine.
Related Information • Set Up Brother Web Connect • Apply for Brother Web Connect Access 186
Home > Mobile/Web Connect > Brother Web Connect > Download and Print Documents Using Brother Web Connect Download and Print Documents Using Brother Web Connect Related Models: HL-L3270CDW Documents that have been uploaded to your account can be downloaded directly to your machine and printed. Documents that other users have uploaded to their own accounts for sharing can also be downloaded to your machine and printed, as long as you have viewing privileges for those documents.
Home > Mobile/Web Connect > Brother Web Connect > Download and Print Documents Using Brother Web Connect > Download and Print Using Web Services Download and Print Using Web Services Related Models: HL-L3270CDW 1. Press [Functions] > [Web]. • If information regarding the Internet connection appears on the machine’s LCD, read the information and press [OK]. If you want to display this information again, press [Yes].
Home > Mobile/Web Connect > Google Cloud Print Google Cloud Print • Google Cloud Print Overview • Before Using Google Cloud Print • Print from Google Chrome™ or Chrome OS™ • Print from Google Drive™ for Mobile • Print from Gmail™ Webmail Service for Mobile 189
Home > Mobile/Web Connect > Google Cloud Print > Google Cloud Print Overview Google Cloud Print Overview Google Cloud Print™ is a Google service that allows you to print to a printer registered to your Google account using a network-compatible device (such as a mobile phone or computer) without installing the printer driver on the device. Printing from Android™ apps requires installing the Google Cloud Print™ app from the Google Play™ Store. 1 2 3 4 1. Print request 2. Internet 3.
Home > Mobile/Web Connect > Google Cloud Print > Before Using Google Cloud Print Before Using Google Cloud Print • Network Settings for Using Google Cloud Print • Register Your Machine with Google Cloud Print Using Google Chrome™ • Register Your Machine with Google Cloud Print Using Web Based Management 191
Home > Mobile/Web Connect > Google Cloud Print > Before Using Google Cloud Print > Network Settings for Using Google Cloud Print Network Settings for Using Google Cloud Print In order to use Google Cloud Print™, your Brother machine must be connected to a network that has access to the Internet, either through a wired or wireless connection. To connect and configure your machine correctly, see the Quick Setup Guide or related topics in this guide.
Home > Mobile/Web Connect > Google Cloud Print > Before Using Google Cloud Print > Register Your Machine with Google Cloud Print Using Google Chrome™ Register Your Machine with Google Cloud Print Using Google Chrome™ Make sure you have already created a Google Account. If you do not have an account, use a computer or mobile device to access the Google website (https://accounts.google.com/signup) and create an account. Make sure your Brother machine is idle before starting the registration process.
Home > Mobile/Web Connect > Google Cloud Print > Before Using Google Cloud Print > Register Your Machine with Google Cloud Print Using Web Based Management Register Your Machine with Google Cloud Print Using Web Based Management Make sure you have already created a Google Account. If you do not have an account, use a computer or mobile device to access the Google website (https://accounts.google.com/signup) and create an account.
Home > Mobile/Web Connect > Google Cloud Print > Print from Google Chrome™ or Chrome OS™ Print from Google Chrome™ or Chrome OS™ 1. Make sure your Brother machine is turned on. 2. Open the web page that you want to print. 3. Click the Google Chrome™ menu icon. 4. Click Print. 5. Select your machine from the printer list. 6. Change print options, if needed. 7. Click Print.
Home > Mobile/Web Connect > Google Cloud Print > Print from Google Drive™ for Mobile Print from Google Drive™ for Mobile 1. Make sure your Brother machine is turned on. 2. Access Google Drive™ from your Android™ or iOS device’s web browser. 3. Open the document that you want to print. 4. Tap the menu icon. 5. Tap Print. 6. Select your machine from the printer list. 7. Change print options, if needed. 8. Tap or Print.
Home > Mobile/Web Connect > Google Cloud Print > Print from Gmail™ Webmail Service for Mobile Print from Gmail™ Webmail Service for Mobile 1. Make sure your Brother machine is turned on. 2. Access the Gmail™ webmail service from your Android™ or iOS device’s web browser. 3. Open the email that you want to print. 4. Tap the menu icon. If Print appears beside the attachment name, you can also print the attachment. Tap Print, and then follow the instructions on your mobile device. 5. Tap Print. 6.
Home > Mobile/Web Connect > AirPrint AirPrint • AirPrint Overview • Before Using AirPrint (macOS) • Print Using AirPrint 198
Home > Mobile/Web Connect > AirPrint > AirPrint Overview AirPrint Overview AirPrint is a printing solution for Apple operating systems that allows you to wirelessly print photos, email, web pages and documents from your iPad, iPhone, iPod touch and Mac computer without the need to install a driver. For more information, visit Apple’s website.
Home > Mobile/Web Connect > AirPrint > Before Using AirPrint (macOS) Before Using AirPrint (macOS) Before printing using macOS, add your Brother machine to the printer list on your Mac computer. 1. Select System Preferences from the Apple Menu. 2. Click Printers & Scanners. 3. Click the + icon below the Printers pane on the left. The Add screen appears. 4. Select your Brother machine, and then select AirPrint from the Use pop-up menu. 5. Click Add.
Home > Mobile/Web Connect > AirPrint > Print Using AirPrint Print Using AirPrint • Print from iPad, iPhone, or iPod touch • Print Using AirPrint (macOS) 201
Home > Mobile/Web Connect > AirPrint > Print Using AirPrint > Print from iPad, iPhone, or iPod touch Print from iPad, iPhone, or iPod touch The procedure used to print may vary by application. Safari is used in the example below. 1. Make sure your Brother machine is turned on. 2. Use Safari to open the page that you want to print. 3. Tap or . 4. Tap Print. 5. Make sure your Brother machine is selected. 6. If a different machine (or no printer) is selected, tap Printer.
Home > Mobile/Web Connect > AirPrint > Print Using AirPrint > Print Using AirPrint (macOS) Print Using AirPrint (macOS) The procedure used to print may vary by application. Safari is used in the example below. Before printing, make sure your Brother machine is in the printer list on your Mac computer. 1. Make sure your Brother machine is turned on. 2. On your Mac computer, use Safari to open the page that you want to print. 3. Click the File menu, and then select Print. 4.
Home > Mobile/Web Connect > Mobile Printing for Windows® Mobile Printing for Windows® Mobile printing for Windows® is a function to print wirelessly from your Windows® mobile device. You can connect to the same network that your Brother machine is connected to and print without installing the printer driver on the device. Many Windows® apps support this function. 2 1 3 1. Windows® mobile device (Windows® 10 Mobile or later) 2. Wi-Fi® connection 3.
Home > Mobile/Web Connect > Mopria® Print Service Mopria® Print Service Mopria® Print Service is a print feature on Android™ mobile devices (Android™ version 4.4 or later) developed by the Mopria® Alliance. With this service, you can connect to the same network as your machine and print without additional setup. Many native Android™ apps support printing. 2 1 3 1. Android™ 4.4 or later 2. Wi-Fi® Connection 3.
Home > Mobile/Web Connect > Brother iPrint&Scan for Mobile Devices Brother iPrint&Scan for Mobile Devices Use Brother iPrint&Scan to print from various mobile devices. • For Android™ Devices Brother iPrint&Scan allows you to use features of your Brother machine directly from your Android™ device, without using a computer. Download and install Brother iPrint&Scan from the Google Play™ Store app.
Home > Mobile/Web Connect > Near-Field Communication (NFC) Near-Field Communication (NFC) Related Models: HL-L3270CDW Near-Field Communication (NFC) allows for simple transactions, data exchange, and wireless connections between two devices that are in close range of each other. If your Android™ device is NFC-enabled, you can print data (photos, PDF files, text files, web pages and email messages) from the device by touching it to the NFC symbol on the machine's control panel.
Home > Brother iPrint&Scan for Windows® and Mac Brother iPrint&Scan for Windows® and Mac • Brother iPrint&Scan Overview 208
Home > Brother iPrint&Scan for Windows® and Mac > Brother iPrint&Scan Overview Brother iPrint&Scan Overview Use Brother iPrint&Scan for Windows® and Mac to print from your computer. The following screen shows an example of Brother iPrint&Scan for Windows®. The actual screen may differ depending on the version of the application. • For Windows® Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to download the latest application.
Home > Troubleshooting Troubleshooting Use this section to resolve typical problems you may encounter when using your Brother machine. You can correct most problems yourself. IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability. If you need additional help, go to the Brother Solutions Center at support.brother.com.
Home > Troubleshooting > Error and Maintenance Messages Error and Maintenance Messages • HL-L3270CDW If the LCD displays errors and your Android™ device supports the NFC feature, touch your device to the NFC symbol on your Brother machine to access the Brother Solutions Center and browse the latest FAQs from your device. (Your mobile telephone provider's message and data rates may apply.) Make sure the NFC settings of both your Brother machine and your Android™ device are set to On.
Error Message Cause Action Cover is Open The fuser cover is not completely closed. Close the fuser cover located inside the back cover of the machine. Drum ! The corona wires on the drum unit Clean the corona wires on the drum unit. must be cleaned. See Related Information: Clean the Corona Wires. If the problem continues, replace the drum unit with a new one. Drum End Soon The drum unit is near the end of its life. Order a new drum unit before the LCD displays Replace Drum.
Error Message Cause Action No Paper T1 The machine failed to feed paper from the indicated paper tray. Do one of the following: • Refill paper in the paper tray indicated on the LCD. Make sure the paper guides are set to the correct size. • If paper is in the tray, remove it and load it again. Make sure the paper guides are set to the correct size. • Do not overfill the paper tray. No Toner The toner cartridge is not installed Remove the toner cartridge and drum unit or not installed correctly.
Error Message Cause Action Replace Drum It is time to replace the drum unit. Replace the drum unit for the color indicated on the LCD. See Related Information: Replace the Drum Unit. If this message is displayed even after replacing the drum unit with new one, the drum unit counter was not reset. Reset the drum unit counter. See Related Information: Replace the Drum Unit. Replace Toner The toner cartridge is at the end of Replace the toner cartridge for the color its life.
HL-L3270CDW Error Message Cause Action 2-sided Disabled The back cover of the machine is not closed completely. Close the back cover of the machine until it locks in the closed position. Access Denied The function you want to use is restricted by Secure Function Lock 3.0. Ask your administrator to check your Secure Function Lock Settings. Calibration Calibration failed. • Press and hold down to turn off the machine. Wait a few seconds, and then turn it on again.
Error Message Cause Action Jam Inside The paper is jammed inside the machine. Open the top cover, remove the toner cartridges and drum unit assembly, and gently remove the jammed paper. Reinstall the toner cartridges and drum unit assemblies into the machine. Close the top cover. Jam Manual Feed The paper is jammed in the manual feed slot of the machine. Gently remove the jammed paper from in and around the manual feed slot. Reload the paper into the manual feed slot, and then press Retry.
Error Message Cause Action Print Unable ## The machine has a mechanical problem. • Press and hold to turn off the machine, wait a few minutes, and then turn it on again. • If the problem continues, contact Brother Customer Service. Contact Brother Customer Service at: 1-877-BROTHER (1-877-276-8437) (in USA) www.brother.ca/support (in Canada) or to locate a Brother Authorized Service Center, visit: www.brother-usa.com/service Registration Registration failed.
Error Message Cause Action Size Error 2-sided The paper size specified in the Press (if required). machine's paper size setting is not Load the correct size of paper in the tray and available for automatic 2-sided set the tray for that paper size. printing. The paper in the tray is not the correct size and is not available for automatic 2-sided printing. Choose a paper size supported by 2-sided printing. Size Mismatch The paper in the tray is not the correct size.
Home > Troubleshooting > Error Messages When Using the Brother Web Connect Feature Error Messages When Using the Brother Web Connect Feature Your Brother machine displays an error message if an error occurs. The most common error messages are shown in the table. You can correct most errors yourself. If, after reading this table, you still need help, the Brother Solutions Center offers the latest troubleshooting tips. Go to the Brother Solutions Center at support.brother.com.
Server Error Error Messages Cause Action Server Error 01 The machine's authentication information (needed to access the service) has expired or is invalid. Apply for Brother Web Connect access again to receive a new temporary ID, and then use the new ID to register the account to the machine. The file you are trying to upload may have one of the following problems: The file cannot be used: Authentication failed. Do the following: 1. Go to http://bwc.brother.com to get a new temporary ID. 2.
Home > Troubleshooting > Paper Jams Paper Jams Always remove the remaining paper from the paper tray and straighten the stack when you are adding new paper. This helps prevent multiple sheets of paper from feeding through the machine at one time and prevents paper jams.
Home > Troubleshooting > Paper Jams > Paper is Jammed in the Manual Feed Slot Paper is Jammed in the Manual Feed Slot If the machine's control panel or the Status Monitor indicates that there is a jam in the machine's manual feed slot, follow these steps: 1. Gently remove any paper that is jammed in or around the manual feed slot. 2. Reload the paper into the manual feed slot. 3. Do one of the following: • HL-L3210CW/HL-L3230CDN/HL-L3230CDW Press Go to resume printing.
Home > Troubleshooting > Paper Jams > Paper is Jammed in the Paper Tray Paper is Jammed in the Paper Tray If the machine's control panel or the Status Monitor indicates that there is a jam in the paper tray, follow these steps: 1. Pull the paper tray completely out of the machine. 2. Slowly pull out the jammed paper. Pulling the jammed paper downward using both hands allows you to remove the paper more easily. 3.
5. Put the paper tray firmly back in the machine.
Home > Troubleshooting > Paper Jams > Paper is Jammed in the Back of the Machine Paper is Jammed in the Back of the Machine If the machine's control panel or the Status Monitor indicates that there is a jam in the back (Rear) of the machine, follow these steps: 1. Leave the machine turned on but do not use it for 10 minutes to allow its internal fan to cool the extremely hot parts inside the machine. 2. Open the back cover. 3.
5. Close the fuser cover. If you print on envelopes, pull down the gray envelope levers to the envelope position again before closing the back cover. 6. Close the back cover until it locks in the closed position.
Home > Troubleshooting > Paper Jams > Paper is Jammed Inside the Machine Paper is Jammed Inside the Machine If the machine's control panel or the Status Monitor indicates that there is a jam inside the machine, follow these steps: 1. Leave the machine turned on but do not use it for 10 minutes to allow its internal fan to cool the extremely hot parts inside the machine. 2. Open the top cover until it locks in the open position. WARNING HOT SURFACE The machine's internal parts will be extremely hot.
IMPORTANT To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. 4. Gently remove the jammed paper slowly. 5. Reinsert each toner cartridge and drum unit assembly into the machine. Make sure that you match the toner cartridge color to the same color label on the machine for all four toner cartridge and drum unit assemblies. BK C M Y 6. Close the machine's top cover.
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Home > Troubleshooting > Paper Jams > Paper is Jammed underneath the Paper Tray Paper is Jammed underneath the Paper Tray If the machine's control panel or the Status Monitor indicates that there is a jam in the paper tray, follow these steps: 1. Leave the machine turned on but do not use it for 10 minutes to allow its internal fan to cool the extremely hot parts inside the machine. 2. Pull the paper tray completely out of the machine. 3. Make sure the jammed paper does not remain inside the machine. 4.
6. Use both hands to gently pull the jammed paper out of the back of the machine. 7. Close the back cover until it locks in the closed position. 8. Put the paper tray firmly back in the machine.
Home > Troubleshooting > Printing Problems Printing Problems If, after reading this table, you still need help, go to the Brother Solutions Center at support.brother.com. Difficulties Suggestions No printout Check the machine is not in Power Off mode. If the machine is in Power Off mode, press on the control panel, and then send the print data again. Check that the correct printer driver has been installed and selected.
Difficulties Suggestions The machine is not printing or has stopped printing. Cancel the print job and clear it from the machine's memory. The printout may be incomplete. Send the print data again. See Related Information:Cancel a Print Job. The headers or footers appear when the document displays on the screen but they do not show up when it is printed. There is an unprintable area on the top and bottom of the page. Adjust the top and bottom margins in your document to allow for this.
Related Information • Troubleshooting • Monitor the Status of the Machine from Your Computer (Windows®) • Monitor the Status of the Machine from Your Computer (Mac) • Cancel a Print Job • Load and Print Using the Paper Tray • Clean the Paper Pick-up Rollers 234
Home > Troubleshooting > Improve the Print Quality Improve the Print Quality If you have a print quality problem, print a test page first. If the printout looks good, the problem is probably not the machine. Check the interface cable connections and try printing a different document. If the printout or test page printed from the machine has a quality problem, check the examples of poor print quality and follow the recommendations in the table.
Examples of poor print quality Recommendation • ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789.
Examples of poor print quality Recommendation • ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. If the problem is not solved after printing a few pages, the drum may have foreign material, such as glue from a label, stuck on the drum surface. Clean the drum unit.
Examples of poor print quality ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Examples of poor print quality Recommendation Toner smears easily Media Type to a thick setting. If you are printing an envelope, select Env. Thick in the media type setting. • Select Reduce Paper Curl mode in the printer driver. If the problem is not solved, select Plain Paper in the media type setting. • If you are printing an envelope, select Env. Thin in the Media Type Setting of the printer driver. • If you do not use the machine often, the paper may have been in the paper tray too long.
Home > Troubleshooting > Network Problems Network Problems • Error Messages • Use the Network Connection Repair Tool (Windows®) • Where Can I Find My Brother Machine's Network Settings? • I Cannot Complete the Wireless Network Setup Configuration • My Brother Machine Cannot Print over the Network • I Want to Check that My Network Devices are Working Correctly 240
Home > Troubleshooting > Network Problems > Error Messages Error Messages Your Brother machine will display an error message if an error occurs. The most common error messages are shown in the table. HL-L3210CW/HL-L3230CDN/HL-L3230CDW Error Messages Cause Action Authentication Error, contact your administrator. Your authentication setting for the Store Print Log to Network feature is not correct. • Make sure the Username and Password in Authentication Setting are correct.
Error Messages Cause Action device has been configured via DHCP. Server Timeout, contact your The Brother machine cannot connect • administrator. to the server for the Store Print Log to Network feature. • Wrong Date&Time, contact your administrator. The Brother machine does not obtain the time from the SNTP time server. Make sure your server address is correct. Make sure your server is connected to the network. • Make sure the machine is connected to the network.
Error Messages Cause Action • If your mobile device has a configuration page for how to obtain an IP address, make sure the IP address of your mobile device has been configured via DHCP. Server timeout, contact your administrator. The Brother machine cannot connect to the server for the Store Print Log to Network feature. • Make sure your server address is correct. • Make sure your server is connected to the network. • Make sure the machine is connected to the network.
Home > Troubleshooting > Network Problems > Use the Network Connection Repair Tool (Windows®) Use the Network Connection Repair Tool (Windows®) Use the Network Connection Repair Tool to fix the Brother machine's network settings. It will assign the correct IP address and Subnet Mask. • Windows® 7/Windows® 8/Windows® 10 You must log on with Administrator rights. • Make sure the Brother machine is turned on and is connected to the same network as your computer. 1.
Home > Troubleshooting > Network Problems > Where Can I Find My Brother Machine's Network Settings? Where Can I Find My Brother Machine's Network Settings? • Print the Network Configuration Report • Change Machine Settings from Your Computer 245
Home > Troubleshooting > Network Problems > I Cannot Complete the Wireless Network Setup Configuration I Cannot Complete the Wireless Network Setup Configuration Related Models: HL-L3210CW/HL-L3230CDW/HL-L3270CDW Turn your wireless router off and back on. Then try to configure the wireless settings again. If you are unable to resolve the problem, follow the instructions below: Investigate the problem using the WLAN Report. Cause Action Your security settings (SSID/ • Network Key) are not correct.
Cause Action If you have checked and • tried all of the above, but still cannot complete the Wi-Fi • Direct configuration, do the following: Interface Turn your Brother machine off and back on. Then try to configure Wi-Fi Direct the Wi-Fi Direct settings again. If you are using your Brother machine as a client, confirm how many devices are allowed in the current Wi-Fi Direct network, and then check how many devices are connected.
Home > Troubleshooting > Network Problems > My Brother Machine Cannot Print over the Network My Brother Machine Cannot Print over the Network Cause Action Interface Your security software blocks your machine's access to the network. Some security software might block access without showing a security Wired/Wireless alert dialog box even after successful installation. To allow access, see the instructions for your security software or ask the software manufacturer.
• Wireless LAN Report Error Codes • Use the Network Connection Repair Tool (Windows®) • I Want to Check that My Network Devices are Working Correctly 249
Home > Troubleshooting > Network Problems > I Want to Check that My Network Devices are Working Correctly I Want to Check that My Network Devices are Working Correctly Check Action Interface Wired/Wireless Check that your Brother Check the following: machine, access point/ • The power cord is connected correctly and the Brother machine is router, or network hub is turned on. turned on. • The access point/router or hub is turned on and its link button is blinking.
Home > Troubleshooting > Google Cloud Print Problems Google Cloud Print Problems Difficulty Suggestions My Brother machine is not displayed in the printer list. Make sure your machine is turned on. Confirm that Google Cloud Print™ is enabled. Confirm that your machine is registered with Google Cloud Print™. If it is not registered, try to register again. I cannot print. Make sure your machine is turned on. Confirm your network settings. See Related Information.
Home > Troubleshooting > AirPrint Problems AirPrint Problems Difficulty Suggestions My Brother machine is not displayed in the printer list. Make sure your Brother machine is turned on. Confirm the network settings. Move the mobile device closer to the wireless access point/router, or to your Brother machine. I cannot print. Make sure your Brother machine is turned on. Confirm the network settings.
Home > Troubleshooting > Other Problems Other Problems Difficulties Suggestions The machine will not turn on. Adverse conditions on the power connection (such as lightning or a power surge) may have triggered the machine’s internal safety mechanisms. Unplug the power cord. Wait for ten minutes, then plug in the power cord and press to turn on the machine. If the problem is not solved, press and hold to turn off the machine.
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Home > Troubleshooting > Check the Machine Information Check the Machine Information Follow these instructions to check your Brother machine's serial number and firmware version. >> HL-L3210CW/HL-L3230CDN/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDN/HL-L3230CDW 1. Press a or b to select the [Machine Info.] option, and then press OK. 2. Press a or b to select one of the following options: Option Description Serial No. Check your machine's serial number.
Home > Troubleshooting > Reset Functions Reset Functions • Machine Reset • Network Reset • Factory Reset 256
Home > Troubleshooting > Reset Functions > Machine Reset Machine Reset Use the Machine Reset function to reset the machine's settings to the factory settings. The network settings and the security settings will not be reset by the Machine Reset function. >> HL-L3210CW/HL-L3230CDN/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDN/HL-L3230CDW 1. Press a or b to select the [Initial Setup] option, and then press OK. 2. Press a or b to select the [Reset] option, and then press OK. 3.
Home > Troubleshooting > Reset Functions > Network Reset Network Reset Use the Network Reset function to restore the print server's network settings, such as password and IP address, back to its default factory settings. • Unplug all the interface cables before you perform a Network Reset. >> HL-L3210CW/HL-L3230CDN/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDN/HL-L3230CDW 1. Press a or b to select the [Initial Setup] option, and then press OK. 2.
Home > Troubleshooting > Reset Functions > Factory Reset Factory Reset Use the Factory Reset function to restore all settings back to the factory settings. Unplug all the interface cables before you perform a Factory Reset. >> HL-L3210CW/HL-L3230CDN/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDN/HL-L3230CDW 1. Press a or b to select the [Initial Setup] option, and then press OK. 2. Press a or b to select the [Reset] option, and then press OK. 3.
Home > Routine Maintenance Routine Maintenance • Replace Supplies • Clean the Machine • Calibrate Color Output • Correct Color Print Alignment (Color Registration) • Check the Remaining Part Life • Pack and Ship Your Brother Machine • Replace Periodic Maintenance Parts 260
Home > Routine Maintenance > Replace Supplies Replace Supplies You must replace supplies when the machine indicates that the life of the supply is over. Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability. The toner cartridge and drum unit are two separate supplies. Make sure both are installed as an assembly. The order number of supplies may vary depending on the country.
Belt Unit Waste Toner Box Related Information • Routine Maintenance • Replace the Toner Cartridge • Replace the Drum Unit • Replace the Belt Unit • Replace the Waste Toner Box • Error and Maintenance Messages • Supplies 262
Home > Routine Maintenance > Replace Supplies > Replace the Toner Cartridge Replace the Toner Cartridge Before starting the replacement procedure, see Related Information: Replace Supplies. 1. Make sure the machine is turned on. 2. Open the top cover until it locks in the open position. WARNING HOT SURFACE The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching them. 3. Remove the toner cartridge and drum unit assembly for the color shown on the LCD.
CAUTION We recommend placing the toner cartridge and drum unit assemblies on a clean, flat surface with disposable paper underneath it in case you accidentally spill or scatter toner. IMPORTANT To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. 4. Push down the green lock lever and remove the toner cartridge from the drum unit.
5. Unpack the new toner cartridge. 6. Remove the protective cover. The shape of the toner cartridge will vary depending on your country and region. 7. Insert the new toner cartridge firmly into the drum unit until you hear it lock into place. Make sure you put the toner cartridge in correctly or it may separate from the drum unit. 8. Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times. Repeat this for all the corona wires.
9. Slide the toner cartridge and drum unit assemblies into the machine. Make sure that you match the toner cartridge color to the same color label on the machine. BK C M Y 10. Close the machine's top cover. • After replacing a toner cartridge, DO NOT turn off the machine or open the top cover until the machine's display returns to Ready Mode. • The toner cartridge that comes with your Brother machine is a Starter toner cartridge.
Home > Routine Maintenance > Replace Supplies > Replace the Drum Unit Replace the Drum Unit Before starting the replacement procedure, see Related Information: Replace Supplies. >> Replace the Drum Unit >> Reset the Drum Counter (HL-L3210CW/HL-L3230CDN/HL-L3230CDW) >> Reset the Drum Counter (HL-L3270CDW) Replace the Drum Unit 1. Make sure the machine is turned on. 2. Open the top cover until it locks in the open position. WARNING HOT SURFACE The machine's internal parts will be extremely hot.
CAUTION We recommend placing the toner cartridge and drum unit assemblies on a clean, flat surface with disposable paper underneath it in case you accidentally spill or scatter toner. IMPORTANT To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. 4. Push down the green lock lever and remove the toner cartridge from the drum unit.
5. Unpack the new drum unit. 6. Remove the protective cover. 7. Reinsert the toner cartridge firmly into the new drum unit until you hear it lock into place. Make sure you put the toner cartridge in correctly or it may separate from the drum unit. 8. Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times. Repeat this for all the corona wires. Be sure to return the green tab to the Home position (a).
9. Slide the toner cartridge and drum unit assemblies into the machine. Make sure that you match the toner cartridge color to the same color label on the machine. BK C M Y 10. Close the machine's top cover. 11. Reset the drum counter by following the next section. NOTE • Drum wear and tear occurs due to use and rotation of the drum and interaction with paper, toner and other materials in the paper path.
4. Press OK to select [Drum]. 5. Select the toner color for the drum unit you just replaced, and then press OK. 6. Select [Reset] to reset the drum counter. Reset the Drum Counter (HL-L3270CDW) 1. Make sure the machine is turned on. 2. Press and hold for about five seconds. 3. Press [Drum]. 4. Select the toner color for the drum unit you just replaced. 5. Press [Yes].
Home > Routine Maintenance > Replace Supplies > Replace the Belt Unit Replace the Belt Unit Before starting the replacement procedure, see Related Information: Replace Supplies. >> Replace the Belt Unit >> Reset the Belt Unit Counter (HL-L3210CW/HL-L3230CDN/HL-L3230CDW) >> Reset the Belt Unit Counter (HL-L3270CDW) Replace the Belt Unit 1. Make sure the machine is turned on. 2. Open the top cover until it locks in the open position. WARNING HOT SURFACE The machine's internal parts will be extremely hot.
CAUTION We recommend placing the toner cartridge and drum unit assemblies on a clean, flat surface with disposable paper underneath it in case you accidentally spill or scatter toner. IMPORTANT To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. 4. Hold the green handle of the belt unit and lift the belt unit up, and then pull it out without letting it touch the machine.
5. Unpack the new belt unit and insert it into the machine. NOTE To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. 6. Reinsert each toner cartridge and drum unit assembly into the machine. Make sure that you match the toner cartridge color to the same color label on the machine for all four toner cartridge and drum unit assemblies.
BK C M Y 7. Close the machine's top cover. 8. Reset the belt unit counter by following the next section. IMPORTANT • To avoid print quality issues or damage to the machine, DO NOT reset the belt unit counter unless you are replacing the belt unit. • Using non-genuine Brother supplies may affect the print quality, hardware performance, and machine reliability. Reset the Belt Unit Counter (HL-L3210CW/HL-L3230CDN/HL-L3230CDW) 1. Make sure the machine is turned on. 2.
Home > Routine Maintenance > Replace Supplies > Replace the Waste Toner Box Replace the Waste Toner Box Before starting the replacement procedure, see Related Information: Replace Supplies. 1. Make sure the machine is turned on. 2. Open the top cover until it locks in the open position. WARNING HOT SURFACE The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching them. 3. Remove all of the toner cartridge and drum unit assemblies.
CAUTION We recommend placing the toner cartridge and drum unit assemblies on a clean, flat surface with disposable paper underneath it in case you accidentally spill or scatter toner. IMPORTANT To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. 4. Hold the green handle of the belt unit and lift the belt unit up, and then pull it out without letting it touch the machine.
5. Remove the orange packing material and discard it. This step is only necessary when you are replacing the waste toner box for the first time, and is not required for the replacement waste toner box. The orange packing pieces are installed at the factory to protect your machine during shipment. 6. Hold the green handle of the waste toner box and remove the waste toner box from the machine. DO NOT reuse the waste toner box. 7.
8. Reinsert the belt unit into the machine. NOTE To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. 9. Reinsert each toner cartridge and drum unit assembly into the machine. Make sure that you match the toner cartridge color to the same color label on the machine for all four toner cartridge and drum unit assemblies.
BK C M Y 10. Close the machine's top cover.
Home > Routine Maintenance > Clean the Machine Clean the Machine Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure you clean the inside of the machine. If printed pages are stained with toner, clean the inside of the machine with a dry, lint-free cloth.
Belt Unit Waste Toner Box Related Information • Routine Maintenance • Clean the LED Heads • Clean the Touchscreen LCD • Clean the Corona Wires • Clean the Drum Unit • Clean the Paper Pick-up Rollers 282
Home > Routine Maintenance > Clean the Machine > Clean the LED Heads Clean the LED Heads If there is a problem with the print quality, such as light or faded colors, white streaks, or bands that run down the page, clean the LED heads as follows: 1. Press and hold to turn off the machine. 2. Open the top cover until it locks in the open position. 3. Wipe each LED head window (1) with a dry, soft, lint-free cloth. Do not touch the windows with your fingers. 1 1 4. Close the machine's top cover. 5.
Home > Routine Maintenance > Clean the Machine > Clean the Touchscreen LCD Clean the Touchscreen LCD Related Models: HL-L3270CDW IMPORTANT DO NOT use any type of liquid cleaners (including ethanol). 1. Press and hold to turn off the machine. 2. Clean the touchscreen with a dry, soft lint-free cloth. 3. Press to turn on the machine.
Home > Routine Maintenance > Clean the Machine > Clean the Corona Wires Clean the Corona Wires 1. Open the top cover until it locks in the open position. WARNING HOT SURFACE The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching them. 2. Remove the toner cartridge and drum unit assemblies.
CAUTION We recommend placing the toner cartridge and drum unit assemblies on a clean, flat surface with disposable paper underneath it in case you accidentally spill or scatter toner. IMPORTANT To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. 3. Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times. Repeat this for all the corona wires.
Be sure to return the green tab to the Home position (a). The arrow on the tab must be aligned with the arrow on the drum unit. If it is not, printed pages may have a vertical stripe. 4. Slide the toner cartridge and drum unit assemblies into the machine. Make sure that you match the toner cartridge color to the same color label on the machine. BK C M Y 5. Close the machine's top cover.
Home > Routine Maintenance > Clean the Machine > Clean the Drum Unit Clean the Drum Unit If your printout has black or white dots or other repeating marks at 3.7 in. (94 mm) intervals, the drum may have foreign material, such as glue from a label, stuck on the drum surface. >> HL-L3210CW/HL-L3230CDN/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDN/HL-L3230CDW 1. Make sure the machine is in Ready Mode. 2. Press a or b to display the [Print Reports] option, and then press OK. 3.
7. The color of printed dots on the Drum Dot Check Sheet is the color of the drum you should clean. Remove the toner cartridge and drum unit assembly that matches the color causing the problem. CAUTION We recommend placing the toner cartridge and drum unit assemblies on a clean, flat surface with disposable paper underneath it in case you accidentally spill or scatter toner. IMPORTANT To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
8. Push down the green lock lever and remove the toner cartridge from the drum unit. To avoid print quality problems, DO NOT touch any surface of the drum unit except the drum unit gear. 9. Lift the drum unit frame by the handle and rotate it counterclockwise, as shown. 10. Loosen your grip so the frame drops forward, and then use your right hand to locate the drum unit gear inside the right side of the frame.
To avoid print quality problems, DO NOT touch any surface of the drum unit except the drum unit gear. 11. Tilt your left hand up to lift the frame so the numbered grid is visible, as shown. Use your right hand to rotate the drum while you look for marks or debris on the drum surface. Use the column numbers next to the drum roller to find the mark. For example, a dot in column 2 on the Drum Dot Check Sheet would mean that there is a mark in the “2” region of the drum. 12.
NOTE DO NOT clean the surface of the photosensitive drum with a sharp object or any liquids. 13. Reinsert the toner cartridge firmly into the drum unit until you hear it lock into place. Make sure you put the toner cartridge in correctly or it may separate from the drum unit. 14. Slide the toner cartridge and drum unit assemblies into the machine. Make sure that you match the toner cartridge color to the same color label on the machine. BK C M Y 15. Close the machine's top cover. 16.
5. Open the top cover until it locks in the open position. WARNING HOT SURFACE The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching them. 6. The color of printed dots on the Drum Dot Check Sheet is the color of the drum you should clean. Remove the toner cartridge and drum unit assembly that matches the color causing the problem.
CAUTION We recommend placing the toner cartridge and drum unit assemblies on a clean, flat surface with disposable paper underneath it in case you accidentally spill or scatter toner. IMPORTANT To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. 7. Push down the green lock lever and remove the toner cartridge from the drum unit.
To avoid print quality problems, DO NOT touch any surface of the drum unit except the drum unit gear. 8. Lift the drum unit frame by the handle and rotate it counterclockwise, as shown. 9. Loosen your grip so the frame drops forward, and then use your right hand to locate the drum unit gear inside the right side of the frame. To avoid print quality problems, DO NOT touch any surface of the drum unit except the drum unit gear. 10.
Use the column numbers next to the drum roller to find the mark. For example, a dot in column 2 on the Drum Dot Check Sheet would mean that there is a mark in the “2” region of the drum. 11. Wipe the surface of the drum gently with a dry cotton swab until the mark on the surface comes off. NOTE DO NOT clean the surface of the photosensitive drum with a sharp object or any liquids. 12. Reinsert the toner cartridge firmly into the drum unit until you hear it lock into place.
Make sure you put the toner cartridge in correctly or it may separate from the drum unit. 13. Slide the toner cartridge and drum unit assemblies into the machine. Make sure that you match the toner cartridge color to the same color label on the machine. BK C M Y 14. Close the machine's top cover. 15. Press to turn on the machine.
Home > Routine Maintenance > Clean the Machine > Clean the Paper Pick-up Rollers Clean the Paper Pick-up Rollers Cleaning the paper pick-up rollers periodically may prevent paper jams by ensuring that paper feeds correctly. If you have paper feed problems, clean the pick-up rollers as follows: 1. Press and hold to turn off the machine. 2. Pull the paper tray completely out of the machine. 3. If paper is loaded or something is stuck inside in the paper tray, remove it. 4.
Home > Routine Maintenance > Calibrate Color Output Calibrate Color Output The output density for each color may vary depending on the machine’s environment, including factors like temperature and humidity. Calibrating your machine helps improve the output color density. If you are using the Mac printer driver, the printer driver automatically retrieves the calibration data. To retrieve the data manually, you must perform the calibration using Brother's Status Monitor.
Home > Routine Maintenance > Calibrate Color Output > Reset the Machine's Calibration Settings Reset the Machine's Calibration Settings If the output color differs from what you see on your monitor, try resetting your machine's calibration parameters. >> HL-L3210CW/HL-L3230CDN/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDN/HL-L3230CDW 1. Press a or b to select the [Printer] option, and then press OK. 2. Press a or b to display the [Color Correction] option, and then press OK. 3.
Home > Routine Maintenance > Correct Color Print Alignment (Color Registration) Correct Color Print Alignment (Color Registration) If solid areas of color or images have cyan, magenta or yellow fringes, use the Color Registration function. >> HL-L3210CW/HL-L3230CDN/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDN/HL-L3230CDW 1. Press a or b to select the [Printer] option, and then press OK. 2. Press a or b to display the [Color Correction] option, and then press OK. 3.
Home > Routine Maintenance > Check the Remaining Part Life Check the Remaining Part Life >> HL-L3210CW/HL-L3230CDN/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDN/HL-L3230CDW 1. Press a or b to select the [Machine Info.] option, and then press OK. 2. Press a or b to display the [Parts Life] option, and then press OK. 3. Press a or b to select the machine part you want to check, and then press OK. The LCD displays the approximate remaining part life. 4. Press Cancel. HL-L3270CDW 1.
Home > Routine Maintenance > Pack and Ship Your Brother Machine Pack and Ship Your Brother Machine WARNING • When you move the machine, carry the machine as shown in the illustration. • If for any reason you must ship your machine, carefully repack the machine in the original packaging to avoid any damage during transit. The machine should be adequately insured with the carrier.
5. Close the carton and tape it shut.
Home > Routine Maintenance > Replace Periodic Maintenance Parts Replace Periodic Maintenance Parts Replace the following parts regularly to maintain print quality. The parts listed below must be replaced after printing approximately 50,000 pages 1 for the Fuser Unit and the PF Kit for the Paper Tray. Contact Brother Customer Service or a Brother Authorized Service Center when the following message appears on the LCD: LCD Message Description Replace Fuser 2 Replace the Fuser Unit.
Home > Machine Settings Machine Settings Customize settings and features, create shortcuts, and work with options displayed on the machine's LCD to make your Brother machine a more efficient work tool.
Home > Machine Settings > Change Machine Settings from the Control Panel Change Machine Settings from the Control Panel • General Settings • Settings and Features Tables 307
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings General Settings • Set Sleep Mode Countdown • About Deep Sleep Mode • Set Auto Power Off Mode • Adjust the LCD Backlight Brightness • Change How Long the LCD Backlight Stays On • Reduce Toner Consumption • Reduce Printing Noise • Change the Language on the LCD 308
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set Sleep Mode Countdown Set Sleep Mode Countdown The Sleep Mode (or Power Save Mode) setting can reduce power consumption. Select how long the machine must be idle before it goes into Sleep Mode. The Sleep Mode timer is reset when the machine receives a print job. When the machine is in Sleep Mode, it acts as if it is turned off. The machine will wake up and start printing when it receives a print job.
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > About Deep Sleep Mode About Deep Sleep Mode If the machine is in Sleep mode and does not receive any jobs for certain length of time, the machine will automatically enter Deep Sleep mode. The length of time is based on your specific model and settings. Deep Sleep mode uses less power than Sleep mode.
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set Auto Power Off Mode Set Auto Power Off Mode If the machine is in Deep Sleep Mode for certain length of time, based on your model and settings, the machine will go into Power Off Mode automatically. The machine does not go into Power Off Mode when the machine is connected to a network or a telephone line , or has secure print data in the memory(Available only for certain models).
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Adjust the LCD Backlight Brightness Adjust the LCD Backlight Brightness Related Models: HL-L3270CDW If you are having difficulty reading the LCD, changing the brightness setting may help. 1. Press [Settings] > [All Settings] > [General Setup] > [LCD Settings] > [Backlight]. 2. Press the option you want: • [Light] • [Med] • [Dark] 3. Press .
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change How Long the LCD Backlight Stays On Change How Long the LCD Backlight Stays On Related Models: HL-L3270CDW Set how long the LCD backlight stays on. 1. Press [Settings] > [All Settings] > [General Setup] > [LCD Settings] > [Dim Timer]. 2. Press the option you want: • [10Secs] • [30Secs] • [1Min] • [2Mins] • [3Mins] • [5Mins] 3. Press .
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Reduce Toner Consumption Reduce Toner Consumption Using the Toner Save feature may reduce toner consumption. When Toner Save is set to on, the print on your documents appears lighter. We DO NOT recommend using the Toner Save feature for printing photo or grayscale images. >> HL-L3210CW/HL-L3230CDN/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDN/HL-L3230CDW 1.
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Reduce Printing Noise Reduce Printing Noise The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slower. The factory setting is off. >> HL-L3210CW/HL-L3230CDN/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDN/HL-L3230CDW 1. Press a or b to display the [General Setup] option, and then press OK. 2. Press a or b to display the [Ecology] option, and then press OK. 3.
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change the Language on the LCD Change the Language on the LCD Change the LCD language if needed. This feature is not available in some countries. >> HL-L3210CW/HL-L3230CDN/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDN/HL-L3230CDW 1. Press a or b to display the [Initial Setup] option, and then press OK. 2. Press a or b to display the [Local Language] option, and then press OK. 3.
Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables Settings and Features Tables The Settings tables will help you understand the menu selections and options that are found in the machine’s programs.
Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Access Menus and Change Your Machine's Settings Access Menus and Change Your Machine's Settings Related Models: HL-L3210CW/HL-L3230CDN/HL-L3230CDW Use the control panel to access the machine's menus and change various settings. 1. Scroll through each menu level by pressing a or b. 2. When the option you want appears on the LCD, press OK. The LCD displays the next menu level. 3.
Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Settings Tables (HL-L3210CW/HL-L3230CDN/HL-L3230CDW) Settings Tables (HL-L3210CW/HL-L3230CDN/HL-L3230CDW) Related Models: HL-L3210CW/HL-L3230CDN/HL-L3230CDW Use these tables to understand the various menus and options that you will use to set your preferences on the machine. [General Setup] Level 1 Level 2 Level 3 Description Tray Setting Paper Type - Set the type of paper in the paper tray.
Level 2 Level 3 Level 4 Description Quality - - Select the print quality. Print Options Font List HP LaserJet Print the font list and samples of HP LaserJet. BR-Script 3 Print the font list and samples of BR-Script. Test Print - Print the test page. 2-sided Print - Select whether to print on both sides of the paper. - For a print job where the last page is a 1-sided image, select the 1-sided Feed option to reduce printing time.
Level 2 Level 3 Level 4 Description HP LaserJet Top Margin - Set the top margin distance from the top edge of the paper. Bottom Margin - Set the bottom margin distance from the bottom edge of the paper. Lines - Set the number of lines on each page. Tray Command - Select this setting if a tray mismatch appears when you use the HP drivers. Error Print - Choose whether the machine prints the error information when errors occur.
Level 1 Level 2 Level 3 Level 4 Wired LAN TCP/IP WINS Server Secondary Specify the IP address of the secondary WINS server. DNS Server Primary Descriptions Specify the IP address of the primary DNS server. Secondary Specify the IP address of the secondary DNS server. WLAN APIPA - Allocate the IP address from the link-local address range automatically 1. IPv6 - Turn the IPv6 protocol on or off.
Level 1 Level 2 Level 3 Level 4 Descriptions WLAN WLAN Status Channel - Display the channel in use when Status is Active. Speed - Display the connection speed when Status is Active. SSID - Display SSID. Comm. Mode - Display the current Communication mode. - - Display the MAC address of the machine. Set to Default - - Restore wireless network settings of your machine to the factory settings. WLAN Enable - - Turn the wireless interface on or off.
Level 1 Level 2 Level 3 TCP/IP WINS Server Primary Description Specify the IP address of the primary WINS server. Secondary Specify the IP address of the secondary WINS server. DNS Server Primary Specify the IP address of the primary DNS server. Secondary Specify the IP address of the secondary DNS server. APIPA - Allocate the IP address from the link-local address range automatically. 1 IPv6 - Turn the IPv6 protocol on or off.
Level 1 Level 2 WLAN Wi-Fi Direct Level 3 Level 4 Descriptions WPS w/PIN Code - - Configure the wireless network settings using WPS with a PIN code. WLAN Status Status - Display the wireless Ethernet link status. Signal - Display the signal condition. Channel - Display the channel in use when Status is Active. Speed - Display the connection speed when Status is Active. SSID - Display SSID. Comm. Mode - Display the current Communication mode.
Level 1 Level 2 Description (For wireless models) [Machine Info.] Level 1 Level 2 Description Serial No. - Display the machine's serial number. Firmware Version - Check your machine's firmware version. Page Counter - Display the total printed pages. Parts Life 1 Toner Display the remaining life of each toner. Drum Display the remaining life of each drum unit. Belt Display the remaining life of the belt unit. Fuser Display the remaining life of the fuser unit.
Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Settings Tables (HL-L3270CDW) Settings Tables (HL-L3270CDW) Related Models: HL-L3270CDW [Settings] Level 2 Level 3 Level 4 Descriptions Toner Toner Life - View the approximate remaining toner life. Test Print - Print a test page. Calibration Calibrate Initiate color calibration to check and correct colors. Reset Reset the calibration parameters to the default settings.
Level 3 Level 4 Descriptions Interface Select Select the interface to use. If you select the Auto option, the machine changes the interface to USB or Network depending on which interface is receiving data. Auto IF Time Set the time-out period for the auto interface selection. Input Buffer Increase or decrease the input buffer capacity. Delete Storage Macro ID Delete the registered Macro data. Font ID Delete the registered Font data.
Level 3 Level 4 Level 5 Descriptions HP LaserJet Font Point - Set the font size. (Available for certain font numbers) Symbol Set - Select the symbol or character set. Table Print - Print the code table. Auto LF - ON: CR -> CR+LF, OFF: CR -> CR Auto CR - ON: LF -> LF+CR, FF -> FF+CR, or VT -> VT+CR OFF: LF -> LF, FF -> FF, or VT -> VT BR-Script 3 Auto WRAP - Choose whether a line feed and carriage return will happen when the machine reaches the right margin.
[All Settings] > [Network] Level 3 Level 4 Level 5 Level 6 Descriptions Wired LAN TCP/IP Boot Method - Choose the IP method that best suits your needs. IP Address - Enter the IP address. Subnet Mask - Enter the Subnet mask. Gateway - Enter the Gateway address. Node Name - Enter the Node name. WINS Configuration - Select the WINS configuration mode. WINS Server Primary Specify the IP address of the primary WINS server. Secondary Specify the IP address of the secondary WINS server.
Level 3 Level 4 Level 5 Level 6 Descriptions WLAN TCP/IP IPv6 - Turn the IPv6 protocol on or off. For more detailed information, go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com. Setup Wizard - - Configure the wireless network settings using the setup wizard. WLAN Assistant - - Configure your wireless network settings using the Brother installation disc.
1 On connection to the network, if the machine's ‘Boot Method’ is ‘Auto’ the machine will attempt to set the IP address and Subnet Mask from a boot server such as DHCP. If a boot server cannot be found, an APIPA IP address will be allocated, such as 169. 254. [001-254]. [000-255]. If the ‘Boot Method’ of the machine is set to ‘Static’ you must manually enter an IP address from the machine's control panel.
Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Feature Tables (HL-L3270CDW) Feature Tables (HL-L3270CDW) Related Models: HL-L3270CDW (Wi-Fi Setup) Level 2 Level 3 Descriptions (Wi-Fi Setup) TCP/IP Change the TCP/IP settings. 1 Setup Wizard Configure the wireless network settings using the setup wizard. WLAN Assistant Configure your wireless network settings using the Brother installation disc.
Home > Machine Settings > Change Machine Settings from Your Computer Change Machine Settings from Your Computer • Change Machine Settings Using Web Based Management • Where Can I Find My Brother Machine's Network Settings? • Network Management Software and Utilities 334
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management Change Machine Settings Using Web Based Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > What is Web Based Management? What is Web Based Management? Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS). Type your machine's IP address into your web browser to access and change your print server settings.
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Access Web Based Management Access Web Based Management • We recommend using the HTTPS security protocol when configuring settings using Web Based Management. • When you use HTTPS for Web Based Management configuration, your browser will display a warning dialog box. To avoid displaying the warning dialog box, you can install a self-signed certificate to use SSL/TLS communication.
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Set or Change a Login Password for Web Based Management Set or Change a Login Password for Web Based Management We recommend changing the default login password to prevent unauthorized access to Web Based Management. 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Home > Appendix Appendix • Specifications • How to Enter Text on Your Brother Machine • Supplies • Important Information About Toner Cartridge Life • Brother Numbers 339
Home > Appendix > Specifications Specifications General Specifications Printer Type • LED Print Method • Electrophotographic LED Printer • 256 MB • HL-L3210CW/HL-L3230CDN/HL-L3230CDW Memory Capacity Standard LCD (Liquid Crystal Display) 16 characters x 1 line • HL-L3270CDW 2.7 in. (67.
Power Consumption Approximately 8.8 W (Average) • HL-L3230CDN - • HL-L3230CDW Approximately 9.1 W • HL-L3270CDW Approximately 9.1 W Deep Sleep 2 • HL-L3210CW Approximately 1.0 W • HL-L3230CDN - • HL-L3230CDW Approximately 1.2 W • HL-L3270CDW Approximately 1.2 W Power Off 3 4 • HL-L3210CW Approximately 0.02 W • HL-L3230CDN - • HL-L3230CDW Approximately 0.02 W • HL-L3270CDW Approximately 0.02 W Dimensions Unit: in.
Noise Level Sound Pressure Printing • HL-L3210CW/HL-L3230CDN LpAm = 45 dB (A) • HL-L3230CDW/HL-L3270CDW LpAm = 47 dB (A) Printing • LpAm = 43 dB (A) Ready • Default: Inaudible 5 Printing Monochrome (Quiet Mode) Sound Power • HL-L3210CW/HL-L3230CDN LWAd = 5.93 B (A) • HL-L3230CDW/HL-L3270CDW LWAd = 6.19 B (A) Color • HL-L3210CW/HL-L3230CDN LWAd = 5.93 B (A) • HL-L3230CDW/HL-L3270CDW LWAd = 6.29 B (A) Printing Monochrome (Quiet Mode) • LWAd = 5.78 B (A) Color • LWAd = 5.
Paper Input Manual Feed Slot Maximum Paper • Capacity Paper Output Face Down Output Tray • Up to 150 sheets of 20 lb (80 g/m2) Plain Paper (face-down delivery to the face-down output paper tray) Face Up Output Tray • One sheet (face-up delivery to the face-up output tray) Paper Type • Plain Paper, Thin Paper, Thick Paper, Recycled Paper Paper Size • Letter, Legal, Folio, Mexico Legal, India Legal Paper Weight • 16 to 43 lb (60 to 163 g/m²) 1 2-sided 1 Automatic 2-sided Printing (HL-L32
Less than 15.5 seconds at 73.4°F (23°C) / 115 V First Print Time 9 • HL-L3230CDW/HL-L3270CDW Less than 14 seconds at 73.4°F (23°C) / 115 V Color • HL-L3210CW/HL-L3230CDN Less than 15.5 seconds at 73.4°F (23°C) / 115 V • HL-L3230CDW/HL-L3270CDW Less than 14 seconds at 73.4°F (23°C) / 115 V Interface Specifications USB 1 2 • Hi-Speed USB 2.0 Use a USB 2.0 interface cable that is no more than 6 feet (2 meters) long.
Wireless Certification Wi-Fi Certification Mark License (WPA™/WPA2™ - Enterprise, Personal), Wi-Fi Protected Setup™ (WPS) Identifier Mark License, Wi-Fi CERTIFIED™ Wi-Fi Direct Computer Requirements Specifications Supported Operating Systems And Software Functions Computer Platform & Operating PC Interface System Version Parallel USB 1 (IEEE1284) 10Base-T/ 100BaseTX 2 Processor Hard Disk Space to Install 32 bit (x86) or 64 bit (x64) processor 80 MB Wireless 3 802.
Home > Appendix > How to Enter Text on Your Brother Machine How to Enter Text on Your Brother Machine >> HL-L3210CW/HL-L3230CDN/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDN/HL-L3230CDW When text is required, enter characters on the machine. The characters that are available may differ depending on the operation you perform. • Hold down or repeatedly press a or b to select a character from this list: 0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ(space)!"#$%&'()*+,-./:;<=>? @[\]^_‘{|}
Home > Appendix > Supplies Supplies When the time comes to replace supplies, such as the toner or drum, an error message will appear on your machine's control panel or in the Status Monitor. For more information about the supplies for your machine, visit www.brother.com/original/index.html or contact your local Brother dealer. The Supply Order Number (No.) will vary depending on your country and region. Supply Items Supply Order No.
Related Information • Appendix • Replace Supplies 348
Home > Appendix > Important Information About Toner Cartridge Life Important Information About Toner Cartridge Life Toner Cartridge Life This product detects the life of the toner cartridges using the following two methods: • Detection by counting the dots of each color that are necessary to create an image • Detection by counting the rotations of the developer roller This product has a function that will count the dots of each color used to print every document and the rotations of each toner cartridg
Home > Appendix > Brother Numbers Brother Numbers IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. FAQs (Frequently Asked Questions) The Brother Solutions Center is our one-stop resource for all your machine needs. Download the latest software and utilities and read FAQs and Troubleshooting tips to learn how to get the most from your Brother product. Check here for Brother driver updates, too. support.brother.
NOTE In Canada, only Visa and MasterCard are accepted. In USA: 1-877-552-MALL (1-877-552-6255) 1-800-947-1445 (assistance via fax) www.brothermall.com In Canada: www.brother.
Brother International Corporation 200 Crossing Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web www.brother.
