User`s guide
Table Of Contents
- TABLE OF CONTENTS
- Chapter 1 How to Configure TCP/IP printing for Unix Systems
- Chapter 2 How to Configure TCP/IP printing for Windows NT, LAN Server and OS/2 Warp Server
- Chapter 3 How to Configure Peer-to-Peer Printing for Windows 95/98
- Chapter 4 How to Configure Peer-to-Peer (NetBIOS) printing for Windows 95/98/NT, LAN Server and OS/2 Warp Server
- Chapter 5 How to Configure Brother Internet Print for Windows 95/98/NT
- Chapter 6 How to Configure Novell Netware printing using IPX/SPX
- General Information
- Creating a Print Queue Using BRAdmin32
- Configuring the Brother Print Server (Queue Server Mode in Bindery emulation mode) using BRAdmin32
- Configuring the Brother Print Server (Queue Server Mode in NDS mode) using BRAdmin32
- Configuring the Brother Print Server (Queue Server Mode in NDS mode) using Novell NWADMIN and BRAdmin32
- Configuring the Brother Print Server (Remote Server Mode in NDS mode) using Novell NWAdmin and BRAdmin32
- Configuring the Brother Print Server (Queue Server Mode in Bindery emulation mode) using PCONSOLE and BRCONFIG
- Configuring the Brother Print Server (Queue Server Mode in NDS mode) using PCONSOLE and BRCONFIG
- Configuring the Brother Print Server (Remote Printer Mode using PCONSOLE and BRCONFIG
- Testing the Print Queue
- Configuring the Workstation (DOS-based NetWare drivers)
- Configuring the Workstation (Windows 3.1x)
- Configuring the Workstation (Windows 95/98)
- Chapter 7 How to Configure Macintosh printing using Appletalk
- Chapter 8 How to Configure DLC/LLC printing for Windows NT
- Chapter 9 How to use the Web based management function
- Chapter 10 TROUBLESHOOTING
- Overview
- Installation problems
- Intermittent Problems
- TCP/IP Troubleshooting
- UNIX Troubleshooting
- Windows NT/LAN Server (TCP/IP) Troubleshooting
- Windows 95/98 Peer to Peer Print (LPR) Troubleshooting
- Windows 95/98 (or later) Peer-to-Peer (HP JetAdmin compatible method) Troubleshooting
- Windows 95/98/NT 4.0 Peer-to-Peer Print (NetBIOS) Troubleshooting
- Internet Print (TCP/IP) Troubleshooting
- Novell NetWare Troubleshooting
- AppleTalk Troubleshooting
- DLC/LLC Troubleshooting
- Web Browser Troubleshooting (TCP/IP)
- APPENDIX
- INDEX
10-1
Chapter 10
TROUBLESHOOTING
Overview
This chapter describes procedures for troubleshooting problems you may encounter with a
Brother Print Server, it is divided into the following sections:
1. Installation Problems
2. Intermittent Problems
3. Protocol-Specific Troubleshooting
For more information go to http://www.brother.com/
Installation problems
If you cannot print over the network, check the following:
1. Make sure that the printer is powered on, is on-line and ready to print.
Verify that the printer and the configuration are good by printing the configuration
page. Refer to the Quick Setup Guide for information on how to print the
configuration page on your print server. If the test fails, check:
a. If the Alarm LED on the printer front panel is ON or blinking and all of the LEDs
on the back panel - near the UTP (Ethernet) connector - are OFF, or the Orange (F)
LED is blinking, then the network firmware settings may be corrupted.
b. In this event, try to restore the factory default settings of the print server by pressing
the TEST switch on the back panel of the printer for longer than 5 seconds. Once
you have done that, switch the printer off and then on again, and try to print out the
configuration page.
2. If the configuration page prints but you cannot print documents, try the following