English Brother Laser Printer HL-660 Series User’s Guide I
English Shipment of the Printer If for any reason you must ship your Printer, carefully package the Printer to avoid any damage during transit. It is recommended that you save and use the original packaging. The Printer should also be adequately insured with the carrier. Warning When shipping the Printer, the DRUM UNIT assembly including the TONER CARTRIDGE must be removed from the Printer and placed it in the plastic bag.
English Laser Printer HL-660 Series User’s Guide (For USA & CANADA Only) For technical and operational assistance, please call: In USA In Canada 1-800-276-7746 (outside California) 714-859-9700 Ext. 329 (within California) 1-800-361-6466 If you have comments or suggestions, please write us at: In USA In Canada Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92718 Brother International Corporation, Ltd. 1, Rue Hôtel De Ville Dollard-des-Ormeaux P.Q.
English USER’S GUIDE Trademarks The brother logo is registered trademark of Brother Industries, Ltd. Apple, the Apple Logo, AppleTalk, and Macintosh are trademarks, registered in the United States and other countries, and TrueType is a trademark of Apple Computer, Inc. Epson is a registered trademark and FX-80 and FX-850 are trademarks of Seiko Epson Corporation.
English TABLE OF CONTENTS TABLE OF CONTENTS REGULATIONS v CHAPTER 1 INTRODUCTION ABOUT THE GUIDEBOOKS 1-1 Learning How to Use the Printer 1-1 Definitions of Warnings, Cautions, and Notes ABOUT YOUR PRINTER Printer Overview Features 1-1 1-2 1-2 1-3 OPERATING AND STORAGE ENVIRONMENT Power Supply Environment 1-6 1-6 1-6 CHAPTER 2 PAPER HANDLING PAPER SPECIFICATIONS 2-1 MULTI-PURPOSE SHEET FEEDER MANUAL FEED SLOT 2-4 2-8 OUTPUT TRAY AND PAPER SUPPORT WIRE 2-10 CHAPTER 3 CONTROL PANEL LAMP
English USER’S GUIDE CHAPTER 4 OPTIONS BR-SCRIPT 2 ROM BOARD 4-1 APPLETALK INTERFACE BOARD 4-2 ADDITIONAL MEMORY 4-3 Installing the SIMM 4-5 CHAPTER 5 MAINTENANCE REPLACING THE TONER CARTRIDGE REPLACING THE DRUM UNIT 5-1 5-5 ADJUSTING THE PRINT DENSITY 5-9 CLEANING THE PRINTER 5-10 Cleaning the Printer Exterior 5-10 Cleaning the Printer Interior and Drum Unit REPACKING THE PRINTER 5-14 CHAPTER 6 TROUBLESHOOTING ALARM INDICATIONS AT A GLANCE Operator Calls 6-1 Service Calls 6-3 PAPER JAMS 5-11 6
English REGULATIONS REGULATIONS Federal Communications Commission Compliance Notice (For USA Only) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
English USER’S GUIDE FDA Regulations U.S. Food and Drug Administration (FDA) implemented regulations for laser products manufactured from August 2, 1976. These regulations apply to laser products manufactured from August 1, 1976. Compliance is mandatory for products marketed in the United States. The label shown on the back of the printer indicates compliance with the FDA regulations and must be attached to laser products marketed in the United States. MANUFACTURED: BROTHER INDUSTRIES, LTD.
English USER’S GUIDE IEC 825 Laser Class (For 220–240 V Model Only) CLASS 1 LASER PRODUCT. APPAREIL Å LASER DE CLASSE 1. LASER KLASSE 1 LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT KLASS 1 : LASER KLASSE 1 LASER PRODUKT For Finland and Sweden Varoitus! Laitteen käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.
English REGULATIONS Canadian Department of Communications Compliance Statement This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus”, ICES-003 of the Department of Communications. IMPORTANT (For U.K. only) If the power cord supplied with this printer is not suitable for your electrical outlet, remove the plug from the mains cord and fit an appropriate three pin plug.
English USER’S GUIDE x
English CHAPTER 1 INTRODUCTION CHAPTER 1 INTRODUCTION ABOUT THE GUIDEBOOKS Learning How to Use the Printer You have three guidebooks for this printer. Read each guidebook in the following order: 1. Read the Quick Setup Guide to set up your printer and connect it to your computer. 2. Read the Software Setup Guide to set up your computer for your printer by installing the printer driver, fonts and Remote Printer Console Program. 3.
English USER’S GUIDE ABOUT YOUR PRINTER Printer Overview Paper Support Multi-Purpose Sheet Feeder Paper Guide Top Cover Manual Feed Slot Control Panel Output Tray Paper Support Wire Fig. 1-1 Front View Power Cord Print Density Dial Optional Interface Board Slot Parallel Interface Port Fig. 1-2 Rear View ✒ Note (*) The AppleTalk interface is available optionally. Some models have this option pre-installed.
English CHAPTER 1 INTRODUCTION Features This printer has the following features: ❏ 600 dpi Resolution and 6ppm Printing Speed 600 dots per inch (dpi) with microfine toner and six pages per minute (ppm) printing speed (A4 or Letter size paper). ❏ Versatile Paper Handling The printer has a multi-purpose sheet feeder and straight paper path mechanism.
English USER’S GUIDE ❏ Bi-Directional Parallel Interface The parallel interface of this printer allows bi-directional communication with a computer. This interface allows the printer to communicate back to the computer with useful information such as the amount of memory installed, and other printer setup conditions. As the supplied Remote Printer Console or Windows 3.1 driver both support the bi-directional mode, they can both report the printer status.
English CHAPTER 1 INTRODUCTION ❏ APT (Advanced Photoscale Technology) This printer can print graphics saved in the tagged image file format (TIFF) in 256 shades of gray in HP LaserJet 4 emulation, producing photographic like quality. ❏ Optional AppleTalk Interface (Pre-installed in some countries) An optional AppleTalk interface is available for this printer. This allows your printer to connect with an Apple Macintosh computer.
English USER’S GUIDE OPERATING AND STORAGE ENVIRONMENT Please take note of the following before using the printer: Power Supply Use the printer within the specified power range. AC power: ±10% of the rated power voltage in your district Frequency: 50 Hz (220 V– 240 V) or 60 Hz (110–120 V) The power cord, including extensions, should not exceed 5 meters (16.5 feet). Do not share the same power circuit with other high-power appliances, particularly an air conditioner, copier, shredder etc.
English CHAPTER 1 INTRODUCTION 1–7
English CHAPTER 2 PAPER HANDLING CHAPTER 2 PAPER HANDLING PAPER SPECIFICATIONS The printer can handle paper that conforms to the following specifications. Paper Type Paper Size Cut sheet A4, Letter, Legal, B5, A5, Executive, Custom size 70-216 x 127-356 mm, 2.75”-8.5” x 5”-14” inches DL, C5, COM-10, Monarch ® Day-Timer J,K,L,M 70-216 x 127-356mm 2.75”-8.5” x 5”-11” inches 70-216 x 127-356 mm, 2.75”-8.
English USER’S GUIDE Before using paper with holes such as organizer sheets, you must fan the stack well to avoid paper jams and misfeeds. Before using any paper, make sure that it is not curled. If so, you should straighten the paper as much as possible. Feeding curled paper will cause paper jams and misfeeds. Fig.
English CHAPTER 2 PAPER HANDLING Printable Area The figure below shows the physical printable area. Unprintable area Approximately 4 mm(0.16 inch) from each edge for all sizes of paper Fig.
English USER’S GUIDE MULTI-PURPOSE SHEET FEEDER The printer has a multi-purpose sheet feeder that can feed plain paper, envelopes and organizer paper. ☛ Caution When you use labels or transparencies for overhead projectors, be sure to use the manual feed slot. See the next section “MANUAL FEED SLOT” for more details. To use the multi-purpose sheet feeder, follow these steps: 1. Make sure that you have selected the proper paper source, paper size and orientation.
English CHAPTER 2 PAPER HANDLING Loading Paper into the Feeder To load paper into the feeder, follow these steps. 1. Open the multi-purpose sheet feeder. ( ➀ ) 2. Load paper into the multi-purpose sheet feeder with the printing surface face down. ( ➁ ) ☛ Caution • The feeder can hold up to 200 sheets of plain paper. If you load too many sheets, paper jams might occur. • Make sure that the paper is stacked below the ▼ mark.
English USER’S GUIDE 3. Move the paper guide to the appropriate paper width. ( ➀ ) 4. Close the multi-purpose sheet feeder. ( ➁ ) Fig. 2-5 Moving the Paper Guide and Closing the Feeder ✒ Note If the multi-purpose sheet feeder runs out of paper when you try to print, the ALARM and PAPER lamps blink to alert you with a paper empty error. You have to load paper into the feeder and push the FF/CONT switch to cancel the alarm and continue printing.
English CHAPTER 2 PAPER HANDLING Two Side Printing (Manual Duplexing) The supplied printer driver for Windows 3.1 enables manual duplex printing. For more information about settings, see the help text of the printer driver. The printer prints all the even numbered pages on one side of the paper first and then prints all the odd pages on the reverse side of the paper.
English USER’S GUIDE MANUAL FEED SLOT The multi-purpose sheet feeder also has a manual feed slot. You can manually load paper sheet by sheet into this slot. You do not need to remove paper from the multi-purpose sheet feeder when using the manual feed slot. When you use labels or transparencies, be sure to use this slot. For information on paper specifications, see “PAPER SPECIFICATIONS” in the previous section. Load paper manually as follows: 1.
English CHAPTER 2 PAPER HANDLING 3. Holding the selected size of paper in the selected orientation (Portrait or Landscape),place the side of the paper you wish to print on face down into the manual feed slot. Align the paper to the left side of the feed slot, while inserting it all the way into the manual feed slot. ( ➀ ) Move the paper guide of the manual feed slot to the paper width you are using. (➁) Fig. 2-7 Moving the Paper Guide ✒ Note: Insert the paper firmly into the manual feed slot. 4.
English USER’S GUIDE OUTPUT TRAY AND PAPER SUPPORT WIRE The printer ejects paper with printed surfaces face down into the output tray at the front of the printer. When the output tray is closed, the ejected paper comes out sheet by sheet through the slit at the front. When you open the tray, sheets can be stacked on the tray. Follow these steps to open the output tray: 1. Pull the top of the tray down. 2. Extend the paper support wire. Fig.
English CHAPTER 3 CONTROL PANEL CHAPTER 3 CONTROL PANEL LAMPS This section refers to the following lamps on the printer control panel. Fig. 3-1 Lamps on Control Panel ✒ Note When the power cord is not plugged into the AC outlet or the printer is in sleep mode, all lamps including the READY lamp are off. READY Lamp The green READY lamp indicates the current status of the printer.
English USER’S GUIDE DATA Lamp The amber DATA lamp indicates the current status of the print data process. Lamp Off Printer status The printer has no print data. ❍ Blinking ❍↔● The printer is receiving data from the computer or the printer is processing data in the memory. On Print data remains in the printer memory.
English CHAPTER 3 CONTROL PANEL SWITCHES This printer has the following control panel switches. Fig. 3-2 Switches on Control Panel ✒ Note This printer has no power switch. You just plug the power cord into the AC outlet. The sleep mode feature handles all power control. For more information on sleep mode, see “OTHER CONTROL FEATURES” in this chapter. SELECT (RESET) Switch The lower switch on the control panel can work as the SELECT or RESET switch.
English USER’S GUIDE RESET Switch Depress and hold the RESET switch until all four lamps arelit. The printer is then reset and restored to the user default settings. While the switch is being depressed, the printer ignores any data. If the switch is released before all the lamps are turned on, the reset function does not work. The RESET switch may be able to cancel an error status. ☛ Caution Remember that the RESET switch clears data from the printer memory and puts the printer into sleep mode.
English CHAPTER 3 CONTROL PANEL OTHER CONTROL FEATURES The printer has the following useful features: Reprint Function You can use the FF/CONT switch as a Reprint switch, so you can reprint the last printed page without sending it again from your computer. After you have finished printing, press the SELECT switch to turn the printer off-line and press the FF/CONT switch. The printer starts reprinting the last printed page.
English USER’S GUIDE Test Print Mode The printer has a test print mode where you can select and perform any of three test prints. Follow these steps: 1. Press the SELECT switch to turn the printer off-line. 2. Hold down the FF/CONT switch and press the SELECT switch. The printer enters the test print mode. The ALARM lamp blinks to indicate that the first choice, Test sample page, is selected. See the table below. 3. Press the FF/CONT switch to select another test.
English CHAPTER 3 CONTROL PANEL Reset/Hex Dump Mode The printer has a reset/hex dump mode where you can select and perform any of three resets or a hex dump print. Follow these steps: 1. Press the SELECT switch to turn the printer off-line. 2. Hold down the SELECT switch and press the FF/CONT switch. The printer enters the reset/hex dump mode. The ALARM lamp blinks to indicate that the first choice, User Reset 1, is selected. See the table below. 3. Press the FF/CONT switch to select another choice.
English USER’S GUIDE OTHER FEATURES SET BY OUR DRIVERS Page Protection If printed images are too complex to print, the printer may print a partical image on the paper. If this occurs, the printer loses print data and indicates the “print overrun error” by printing the error report. (See the chapter 6 “ALARM INDICATION AT A GLANCE”.) The page protection feature allows the printer to create the image to be printed in memory before physically moving the paper through the printer.
English CHAPTER 4 OPTIONS CHAPTER 4 OPTIONS BR-SCRIPT 2 ROM BOARD This option is a PostScript Level 2 language emulation. By Installing this ROM board in your printer allows your printer to print PostScript data. PostScript is the most famous vendor-independent page description language in the world. Once you have installed both the BR-Script 2 ROM board and AppleTalk interface board (see the next section), you can connect your printer to an Apple Macintosh computer.
English USER’S GUIDE APPLETALK INTERFACE BOARD To connect the printer to an Apple Macintosh computer, you need to install the optional AppleTalk interface board. When you have installed an AppleTalk interface board, you can share your printer between a DOS computer and an Apple Macintosh using the parallel and AppleTalk interfaces at the same time. Automatic interface selection is a standard feature. For the printer to be functional with an Apple Macintosh, you need to install the BR-Script 2 ROM board.
English CHAPTER 4 OPTIONS ADDITIONAL MEMORY This printer has 2 MBytes of standard memory and a slot for optional additional memory. The memory can be expanded up to 10 MBytes by installing a commercially available single in-line memory module (SIMM). ✒ Note In some countries, 6MBytes standard model is available. Additional memory is useful and may be necessary if you are using the optional BR-Script 2 emulation or Page Protection function.
English USER’S GUIDE This printer can accept the following types of SIMMs; Speed Pin Type Height Output 60 nsec - 80 nsec 72 pin 45.72 mm (1.8") or less 32 bit or 36 bit ✒ Note The printer has only one slot for SIMM, therefore if you want to increase your printer memory again after you have installed a SIMM module into the slot, you will need to remove the previously installed SIMM first.
English CHAPTER 4 OPTIONS Installing the SIMM When you install the SIMM, follow these steps: 1 Unplug the power cord from the AC outlet and disconnect the interface cable from the printer. Fig. 4-3 Unplug the power cord and Disconnect the interface cable ✒ Note Be sure to unplug the power cord to the printer before installing or removing the SIMM and the main controller board. 2 Unscrew the three screws securing the rear plate of the main controller board and pull out the main controller board. Fig.
English USER’S GUIDE 3 Unpack the SIMM and hold it on its edge. ✒ Note Do not touch the memory chips and the surface of the main controller board. If static electricity collects, it damages the memory. 4 Install the size of SIMM as you need into the slot and push gently until it clicks into place. Fig. 4-5 Install the SIMM 5 Install the main controller board into the printer by sliding it into the guide rails. 6 Secure the main controller board with the three screws.
English CHAPTER 5 MAINTENANCE CHAPTER 5 MAINTENANCE REPLACING THE TONER CARTRIDGE The printer includes a starter toner cartridge which is expected yield 1,000 pages. The printer can print 3,000 pages after replacing toner cartridge (TN-100). When the toner cartridge is running low, the ALARM and TONER lamps blink once every 5 seconds to indicate that the toner is low. ✒ Note • It is recommended that you always keep a new toner cartridge ready to use for when you get the toner low warning.
English USER’S GUIDE Follow these steps to replace the toner cartridge: 1. Lift the multi-purpose sheet feeder from the printer to remove it. Fig. 5-2 Removing the Multi-Purpose Sheet Feeder 2. Gently push the toner cartridge shutter lever all the way to the rear of the printer. ✒ Note The toner cartridge cannot be removed unless the shutter is completely closed by pushing the lever fully to the rear. Fig.
English CHAPTER 5 MAINTENANCE 3. Remove the old toner cartridge from the printer. Fig. 5-4 Removing the Old Toner Cartridge ☛ Caution Handle the toner cartridge carefully. If toner scatters and your hands or clothes get dirty, wipe or wash it off with cold water immediately. 4. Unpack the new toner cartridge, gently shake it well before installing and then remove the protective seal. ☛ Caution Unpack the toner cartridge immediately before installing it into the printer.
English USER’S GUIDE 5. Install the new toner cartridge into the drum unit inside the printer. Make sure that the ▲ marks are aligned. Fig. 5-6 Installing the Toner Cartridge into the Drum Unit 6. Gently pull the blue shutter lever on the toner cartridge forward until the red arrow marks are aligned. Fig. 5-7 Opening the Toner Cartridge Shutter 7. Re-install the multi-purpose sheet feeder. See the section “MULTI-PURPOSE SHEET FEEDER” in Chapter 2.
English CHAPTER 5 MAINTENANCE REPLACING THE DRUM UNIT The printer uses a drum unit to create the print images. Check the print quality. If there has been a noticeable deterioration in the output print quality then the drum unit should be replaced. ✒ Note • When removing the drum unit, handle carefully as it may contain toner. • You should clean the printer at the same time as you replace the drum unit. See “CLEANING THE PRINTER” in this chapter. • Discard the used drum unit according to local regulations.
English USER’S GUIDE 3. Open the top cover and drum cover of the printer. ☛ Caution After you have used the printer, some internal parts of the printer are extremely hot. When you open the top cover of the printer, never touch the shaded parts shown in the following diagram. Fig. 5-9 Inside the printer 4. Remove the old drum unit by lifting it gently. Make sure that you grasp the ▲ marks. Fig.
English CHAPTER 5 MAINTENANCE 5. Unpack the new drum unit and gently shake it from side to side five or six times. Fig. 5-11 Unpacking the Drum Unit 6. Remove the protective parts ① - ⑥ in order as shown below. Fig. 5-12 Removing the Protective Parts ☛ Caution • Unpack a drum unit immediately before installing it into the printer. If an unpacked drum unit is subjected to direct sunlight or room light, the unit may be damaged.
English USER’S GUIDE 7. Hold the drum unit flat and install the new drum unit into the printer. Fig. 5-13 Installing the Drum Unit 8. Close the drum cover and press until the locking pegs click into position and then close the top cover. 9. Install the toner cartridge into the drum unit inside the printer. See the chapter “REPLACING THE TONER CARTRIDGE” for more information. Install the multi-purpose sheet feeder. 10. Plug in the power cord.
English CHAPTER 5 MAINTENANCE ADJUSTING THE PRINT DENSITY The print density dial is located near the power cord on the back of the printer. You can use it to adjust the amount of toner applied to the paper. When the toner cartridge and drum unit are replaced or if the operating temperature and humidity are high or low, print conditions may change causing darker or lighter printouts. Use a screwdriver to turn the print density dial clockwise for darker printouts and counterclockwise for lighter printouts.
English USER’S GUIDE CLEANING THE PRINTER Clean the printer exterior and interior periodically. If printed pages get stained with toner, clean the printer interior and drum unit. ✔ Warning Before cleaning the printer, unplug the power cord. Cleaning the Printer Exterior Clean the printer exterior as follows: 1. Unplug the power cord. 2. Remove the paper from the multi-purpose sheet feeder. 3. Use a damp cloth for cleaning. ✒ Note Use water or neutral detergents for cleaning.
English CHAPTER 5 MAINTENANCE Cleaning the Printer Interior and Drum Unit Clean the printer interior and the drum unit as follows: 1. Unplug the power cord. 2. Remove the multi-purpose sheet feeder. 3. Open the top cover of the printer. 4. Open the drum cover. ✒ Note After you have used the printer, some internal parts of the printer are extremely hot. When you open the top cover of the printer, never touch the shaded parts shown in the following diagram. Fig. 5-15 Inside the printer 5.
English USER’S GUIDE ✔ Warning Use water or neutral detergents for cleaning. Cleaning with volatile liquids such as thinners or benzene will damage the internal surfaces of the printer. 6. Take the drum unit out of the printer. 7. Wipe the following electric plates ③, ④, ⑤ with cleaning alcohol on a cotton swab. Wipe the scanner window ⑥ and the toner sensor ⑦ with a soft dry cloth. ➄ Electric Plate ➆ Toner Sensor Clean Here ➂ Electric Plate ➃ Electric Plate ➅ Scanner Window Fig.
English CHAPTER 5 MAINTENANCE 9. Clean the primary corona wire inside the drum unit by gently sliding the tab right and left several times. Home Position (▲) Bottom view of drum unit Fig. 5-18 Cleaning the Primary Corona Wire 10. Position the tab at the left end of the drum unit (▲ mark position.) ✔ Warning Be sure to position the tab at the home position to the left end of the drum after cleaning. 11. Re-install the drum unit into the printer. See the section “REPLACING THE DRUM UNIT” in Chapter 5.
English USER’S GUIDE RE-PACKING THE PRINTER ☛ Caution Whenever you transport the printer, use the packing materials which are provided with your printer. Also, follow the steps below to re-pack the printer or the printer will be damaged. 1. Unplug the printer from the AC outlet. 2. Remove the multi-purpose sheet feeder and wrap it in the plastic bag. 3. Open the top cover and the drum cover. 4. Remove the drum unit assembly, referring to the previous section.
English CHAPTER 5 MAINTENANCE 5. Place the drum unit assembly in the plastic bag, hold the plastic bag under the drum unit assembly and wrap it in the corrugated cardboard. Fig. 5-20 Placing the Drum in the Plastic Bag and Wrapping it in the Corrugated Cardboard 6. Close the top cover, the drum cover, the paper support wire and the output tray. 7. Wrap the printer in the plastic bag and place it in the carton in the Styrofoam packing. 8.
English USER’S GUIDE 5–16
English CHAPTER 6 TROUBLESHOOTING CHAPTER 6 TROUBLESHOOTING ALARM INDICATIONS AT A GLANCE Operator Calls If an error occurs, the printer indicates an ‘operator call’ by blinking the ALARM lamp and any of the following lamps. Find the error and take the proper action to correct it. The printer automatically recovers from most errors, but you may need to reset the printer with the switches as described below.
English USER’S GUIDE For errors shown below, the printer indicates an operator call by blinking the ALARM lamp and printing the error messages on paper. Error Memory Full Print Overrun Centronics Interface Line Error Action • Press the FF/CONT switch to print the data remaining in the printer. • If you are using the supplied Windows driver, try again after changing the following settings. The best combination of the settings below varies depending on your document.
English CHAPTER 6 TROUBLESHOOTING Service Calls If an unrecoverable error occurs, the printer indicates the need for a service call by lighting all the lamps and then the following combination of lamps alternately: Service Call Laser BD malfunction ❍ ● ❍ ❍ Program error ❍ ❍ ● ❍ D-RAM error ALARM READY DATA MANUAL Fuser malfunction ● ❍ ❍ ❍ Service Call ALARM READY DATA MANUAL Service A ❍ ● ● ❍ Service B ● ● ● ❍ Service C ❍ ❍ ❍ ● Service D ● ❍ ❍ ● Service Call Service E0 ALARM READY DATA MANUAL
English USER’S GUIDE PAPER JAMS Before you can clear a paper jam error, you need to find the location of the paper jam. Locate the position referring to the following figure. Paper Top Cover Drum Cover Multi-Purpose Sheet Feeder Drum Unit Output Tray Fig. 6-1 Locating Paper Jam Position After locating the position, clear the jammed paper, referring to the following descriptions. If the jammed paper is removed completely, the printer may resume printing.
English CHAPTER 6 TROUBLESHOOTING ❏ Paper Jam in the Multi-Purpose Sheet Feeder If a paper jam has occurred inside the multi-purpose sheet feeder, open the multi-purpose sheet feeder to pull the jammed paper upward out of the feeder; then close the multi-purpose sheet feeder. Also, open the top cover and check that a torn piece doesn’t remain inside the printer referring to the next section for assistance. Fig.
English USER’S GUIDE ❏ Paper Jam Inside the Printer If a paper jam has occurred under the drum unit, you must remove the multi-purpose sheet feeder, open the top cover and the drum cover, remove the drum unit, and pull the jammed paper out of the printer. Then re-install the drum unit and close the covers. Fig. 6-5 Paper Jam Inside the Printer ☛ Caution After you have used the printer, some internal parts of the printer are extremely hot.
English CHAPTER 6 TROUBLESHOOTING Q&A This section contains questions and answers for using your printer. If you have encountered a problem, find the question relating to your problem and take the steps recommended to correct the problem. Setting up the Printer Hardware Question The printer does not work. All lamps are off. The printer does not print. Recommendation The printer may be in sleep mode. Press any switch to wake up printer. Check the following: • The protective parts have been removed.
English USER’S GUIDE Questions The printer prints, but it prints incorrect information. Sometimes it prints a couple of characters and then ejects the page, etc. Recommendation This is an indication that your application printer emulation setting and the printer’s emulation do not match. Check in your application software to see which printer you have selected and to make sure the printer is set up correctly.
English CHAPTER 6 TROUBLESHOOTING • Questions I cannot print from my application software. How can I change the printer’s default settings? Sometimes I get a Print Overrun error when printing certain documents from Windows. Sometimes I get the Memory Full message. How can I correct this? Recommendation • If you are using Windows 3.1, make sure the supplied printer driver is installed and selected with your application software. • If you are using Windows 3.
English USER’S GUIDE Questions I cannot print from my application software. Recommendations • Check the PORT selection within the Chooser : it should match the port you physically attached the printer cable to. • Check the printer cable type (you should be using a Local-Talk type cable.) Paper Handling Questions The printer does not load paper. The printer does not load paper from the manual feed slot.
English CHAPTER 6 TROUBLESHOOTING Printing Questions The printer prints unexpectedly or it prints garbage. The printer cannot print full pages of a document. An error message “Print Overrun” occurs. The printer cannot print my spreadsheet. A "Memory Full" error message occurs. My headers or footers appear when I view my document on screen but do not show up when I print them.
English USER’S GUIDE Print Quality Questions Printouts are too dark or light. Printed pages contains white stripes. Recommendations Turn the print density dial counterclockwise for lighter images and clockwise for darker images. It has been factory set to the middle position. See “ADJUSTING THE PRINT DENSITY” in Chapter 5. You may clear the problem by wiping the scanner windows with a soft cloth. ( See “Cleaning the printer interior and Drum unit.
English CHAPTER 6 TROUBLESHOOTING • Clean the printer interior and the primary corona wire of the toner cartridge. See “Cleaning the Printer Interior and Drum Unit” in Chapter 5. • Make sure that the tab of the corona wire is at the home posision. • Remove the drum unit with the toner cartridge installed. Hold it horizontally with both hands and tap it firmly against a flat surface 3 or 4 times. If the same print problem occurs after cleaning, replace the drum unit with a new one.
English USER’S GUIDE Toner scatters and stains the printed page. If toner scatters over the whole printing surface, adjust the print density dial inside the printer counterclockwise. See “ADJUSTING THE PRINT DENSITY” in Chapter 5. Clean the printer interior. See “Cleaning the Printer Interior and Drum Unit” in Chapter 5. Make sure that you use paper that meets specifications. If you still have the same problem, replace the drum unit with a new one. Fig.
English CHAPTER 6 TROUBLESHOOTING Printed pages are stained at fixed intervals. The problem may disappear . Try printing multiple pages to clear this problem, if the printer has not been used for a long time. The surface of the drum has been scratched or exposed to light. Replace the Drum Unit with a new one. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over Here come Flat-top ,he come. One thing I can tell you is you go to be free.
English USER’S GUIDE 6–16
English APPENDICES APPENDICES PRINTER SPECIFICATIONS Printing Print Method Electrophotography by semiconductor laser beam scanning Laser Wavelength : 780 nm Output : 5 mW max Resolution 600 dots/inch with APT (Advanced Photoscale Technology) Print Quality Normal printing mode Economy printing mode (up to 50% toner saving) Print Speed 6 pages/minute (when loading A4 or letter-size paper from the multi-purpose sheet feeder) Warm-Up Approximately 1 minute at 23°C (73.
English USER’S GUIDE Functions CPU MC68EC020 25 MHz Emulation Automatic emulation selection among HP LaserJet 4 (PCL level 5e), EPSON FX-850, or IBM Proprinter XL BR-Script 2 is optionally available. (pre-installed in some countries.) Printer Driver Windows 3.1 driver, supporting bi-directional capability TrueType™ compatible screen-fonts for Microsoft Windows Interface Bi-directional parallel AppleTalk interface is optionally available. (Pre-installed in some countries.) Memory 2.
English APPENDICES PARALLEL INTERFACE SPECIFICATION Interface Connector Printer Side: Amphenol 57RE-4036-7308 or equivalent A shielded cable should be used. Pin Assignment Pin No. Signal Direction Pin No. Signal Direction 1 DATA STROBE Input 19 0V (S.G.) – 2 3 4 5 6 7 8 9 10 DATA 1 DATA 2 DATA 3 DATA 4 DATA 5 DATA 6 DATA 7 DATA 8 ACKNLG Input Input Input Input Input Input Input Input Output 20 21 22 23 24 25 26 27 28 0V (S.G.) 0V (S.G.) 0V (S.G.) 0V (S.G.) 0V (S.G.) 0V (S.G.) 0V (S.G.
English USER’S GUIDE Computer side Printer side 1 2 1 2 9 10 11 12 13 14 15 16 17 18 9 10 11 12 13 14 32 31 36 16 17 19 25 30 Fig.
English APPENDICES RESIDENT FONTS Bitmapped Fonts This printer has the following bitmapped fonts. They can be used in the HP LaserJet 4, EPSON FX-850, and IBM Proprinter XL modes. They have the following characteristics. • • • Letter Gothic 16.66 Normal, Italic, Bold, BoldItalic (Portrait & Lanscape) OCR-A(Portrait & Lanscape) OCR-B(Portrait & Lanscape) Scalable Fonts ■ The following scalable fonts can be used in the HP LaserJet 4, EPSON FX-850, and IBM Proprinter XL modes.
English USER’S GUIDE ■ The following scalable fonts can be used in the BR-Script mode. ( Only when you have installed the BR-Script 2 ROM board.
English APPENDICES SYMBOL SETS/ CHARACTER SETS OCR Symbol Sets When the OCR-A or OCR-B font is selected, the corresponding symbol set is always used. • OCR-A • OCR-B • • • • • • • • • • • • • • • Ventura US (14J) PS Math (5M) PS Text (10J) Math-8 (8M) Pi Font (15U) MS Publishing (6J) Windows 3.
English USER’S GUIDE ❏ HP LaserJet 4 The following table shows characters available only in the corresponding character set. The numbers at the top of the table are code values with which characters are to be replaced in the Roman 8 character set. For other characters, see the character set of Roman 8.
English APPENDICES ❏ HP LaserJet 4, EPSON FX-850, IBM Propritner XL ❏ EPSON FX-850 Appendix–9
English USER’S GUIDE The following table shows characters available only in the corresponding character set. The numbers at the top of the table are code values with which characters are to be replaced in the US ASCII character set. For other characters, see the character set of US ASCII.
English INDEX INDEX A F Additional Memory 4-3–6 Advanced Photoscale Technology (APT) 3-8 alarm 6-1 ALARM lamp 3-2, 6-1–3 AppleTalk Interface (Option) 4-2 factory reset 3-7 features 1-3–5 feeder 2-1–9 FF/CONT switch 3-4 font 1-4, Appendix-5–6 font list print 3-6 front view 1-2 B bi-directional communication 1-4, Appendix-3–4 BR-Script 2 ROM Board (Option) 4-1 C carton box 5-14–15 Character Set Appendix-8–10 Cleaning 5-10 Control panel 3-1–7 cover open 6-1 D DATA lamp 3-2 Density 5-9 drum unit 5-5 Du
English USER’S GUIDE P T packing the printer 5-14–15 Page Protection 3-8 paper 2-1 paper empty 2-6, 6-1 paper guide 2-6 paper handling 1-3, 2-1 paper jam 2-6, 6-1, 6-4–6 PAPER lamp 2-6 paper source 2-1–9 paper specifications 2-1 paper support wire 2-10 parallel interface 1-4, Appendix-3–4 PostScript 4-2 power 1-5 power control 3-5 power save mode 1-4 power supply 1-5 power switch 3-3 printable area 2-3 print configuration 3-6 print density 5-9 printer driver 1-3 printing speed 1-3 print overrun 6-2 prin
English (For USA & CANADA Only) For technical and operational assistance, please call: In USA In Canada 1-800-276-7746 (outside California) 714-859-9700 Ext.329 (within California) 1-800-361-6466 If you have comments or suggestions, please write us at: In USA In Canada Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92718 Brother International Corporation, Ltd. 1, Rue Hôtel De Ville Dollard-des-Ormeaux P.Q.
English UL5580001 Printed in Japan IV
