User’s Guide Brother Laser Printer HL-5470DW HL-6180DW HL-6180DWT For visually-impaired users You can read this manual with Screen Reader ‘text-to-speech’ software. You must set up the hardware and install the driver before you can use the machine. Please use the Quick Setup Guide to set up the machine. You can find a printed copy in the box. Please read this User’s Guide thoroughly before you use the machine. Please visit us at http://solutions.brother.
User's Guides and where to find them? Which manual? What's in it? Product Safety Guide Read this Guide first. Please read the Safety Instructions before you set up your machine. See this Guide for trademarks and legal limitations. Quick Setup Guide Printed / In the box Follow the instructions for setting up your machine and installing the drivers and software for the operating system and connection type you are using.
Using the documentation Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation. WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.
Table of Contents 1 Printing Methods 1 About this Machine ....................................................................................................................................1 Front view and Back view....................................................................................................................1 Acceptable paper and other print media....................................................................................................2 Recommended paper and print media .
3 General Information 74 Control panel ...........................................................................................................................................74 Control panel overview ......................................................................................................................74 LED indications..................................................................................................................................76 Machine status messages ............
A Appendix 160 Machine specifications...........................................................................................................................160 General............................................................................................................................................160 Print media ......................................................................................................................................162 Printer ....................................
1 Printing Methods 1 1 About this Machine 1 Front view and Back view 1 1 7 2 9 3 10 6 11 12 4 5 8 1 Front cover release button 2 Control panel with a Liquid Crystal Display (LCD) 3 Face-down output tray support flap (support flap) 4 Front cover 5 Paper tray 6 Power switch 7 Face-down output tray 8 Multi-purpose tray (MP tray) 9 Back cover (Face-up output tray when open) 10 AC power connector 11 USB port 12 10BASE-T / 100BASE-TX / 1000BASE-T port 1 1 1000BASE-T is available for HL-6180DW(T).
Printing Methods Acceptable paper and other print media 1 1 Print quality may vary according to the type of paper you are using. You can use the following types of print media: plain paper, thin paper, thick paper, thicker paper, bond paper, recycled paper, labels or envelopes. For best results, follow the instructions below: DO NOT put different types of paper in the paper tray at the same time because it may cause paper jams or misfeeds.
Printing Methods Paper capacity of the paper trays 1 Paper size Paper types No. of sheets Paper Tray (Tray 1) A4, Letter, Legal, B5 (ISO/JIS), Executive, A5, A5 (Long Edge), A6, B6 (ISO), Folio 1 Plain paper, Thin paper and Recycled paper up to 250 sheets (80 g/m2) 2 Multi-purpose Tray (MP Tray) Width: 76.2 to 215.
Printing Methods Handling and using special paper 1 1 The machine is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
Printing Methods Envelopes 1 Most envelopes designed for laser printers will be suitable for your machine. However, some envelopes may have feed and print-quality problems because of the way they have been made. A suitable envelope should have edges with straight, well-creased folds. The envelope should lie flat and not be of baggy or flimsy construction. You should buy quality envelopes from a supplier who understands that you will be using the envelopes in a laser machine.
Printing Methods • with each side folded as shown in figure below 1 If you use any of the types of envelopes listed above, they may damage your machine. This damage may not be covered under any Brother warranty or service agreement. Labels 1 The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit.
Printing Methods Unprintable area when printing from a computer 1 1 The figures below show maximum unprintable areas. The unprintable areas may vary depending on the paper size or settings in the application you are using. Usage 1 Print 2 4 Document Size Top (1) Left (2) Bottom (3) Right (4) Letter 4.23 mm 6.35 mm A4 4.23 mm 6.01 mm Legal 4.23 mm 6.35 mm 3 Note When using BR-Script3 emulation, the unprintable area around the edges of the paper is 4.23 mm.
Printing Methods Loading paper 1 1 Loading paper and print media 1 The machine can feed paper from the standard paper tray, optional lower tray or multi-purpose tray. When you put paper into the paper tray, note the following: If your application software supports paper size selection on the print menu, you can select it through the software. If your application software does not support it, you can set the paper size in the printer driver or by using the control panel keys.
Printing Methods b While pressing the green paper-guide release lever (1), slide the paper guides to fit the paper you are loading in the tray. Make sure that the guides are firmly in the slots. 1 1 1 Note 1 For Legal or Folio size paper, press the release button (1) in the bottom of the paper tray and then pull out the back of the paper tray. (Legal and Folio size paper are not available in some regions.) c Fan the stack of paper well to avoid paper jams and misfeeds.
Printing Methods d Put paper in the tray and make sure: The paper is below the maximum paper mark ( ) (1). 1 Over filling the paper tray will cause paper jams. The side to be printed on must be face down. The paper guides touch the sides of the paper so it will feed correctly. 1 e f Put the paper tray firmly back in the machine. Make sure that it is completely inserted into the machine.
Printing Methods g Choose the following settings from each drop-down list of the printer driver. Paper Size 1 A4 Letter Legal Executive A5 B5 B6 Folio A5 Long Edge (Tray 1 only) A6 (Tray 1 only) For the acceptable paper sizes, see Type and size of paper uu page 2. Media Type Plain Paper Thin Paper Recycled Paper Paper Source Tray1 Tray2 (if available) For any other settings, see Driver and Software in Chapter 2.
Printing Methods Loading paper in the multi-purpose tray (MP tray) 1 1 You can load up to 3 envelopes or special print media in the MP tray or up to 50 sheets of plain paper. Use this tray to print on thick paper, bond paper, labels or envelopes. (For the recommended paper to use, see Acceptable paper and other print media uu page 2.) Printing on plain paper, thin paper, recycled paper and bond paper from the MP tray a Open the MP tray and lower it gently.
Printing Methods c Put paper in the MP tray and make sure: The paper stays under the maximum paper mark (1). 1 The side to be printed on must be face up with the leading edge (top of the paper) in first. The paper guides touch the sides of the paper so it will feed correctly. 1 d Lift up the support flap to prevent paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the machine.
Printing Methods e Choose the following settings from each drop-down list of the printer driver. Paper Size 1 A4 Letter Legal Executive A5 A5 Long Edge A6 B5 B6 3x5 Folio 1 Customized paper size 1 You can define your original paper size by choosing User Defined... in Windows® printer driver, PostScript Custom Page Size in BR-Script printer driver for Windows®, or Custom Page Sizes in Macintosh printer drivers. For the acceptable paper sizes, see Type and size of paper uu page 2.
Printing Methods Printing on thick paper, labels and envelopes from the MP tray 1 Before loading, press the corners and sides of the envelopes to make them as flat as possible. a Open the back cover (face-up output tray). b Open the MP tray and lower it gently. c Pull out the MP tray support (1) and unfold the flap (2).
Printing Methods d Put paper, labels or envelopes in the MP tray. Make sure: The number of envelopes in the MP tray does not exceed 3. 1 The paper, labels or envelopes stay under the maximum paper mark (1). The side to be printed on must be face up. 1 e Choose the following settings from each drop-down list of the printer driver.
Printing Methods Media Type Thick Paper 1 Thicker Paper Label Envelopes Env. Thin Env. Thick Paper Source MP Tray For any other settings, see Driver and Software in Chapter 2. Note • The name of options in the drop-down lists may vary depending on your operating system and its version. • When you use Envelope #10, choose Com-10 (for Windows ®) or #10 Envelope (for Macintosh) from the Paper Size drop-down list.
Printing Methods Duplex (2-sided) printing 1 1 The supplied printer drivers all enable duplex printing. For more information about how to choose the settings, see the Help text in the printer driver. Guidelines for printing on both sides of the paper 1 If the paper is thin, it may wrinkle. If paper is curled, straighten it and put it back in the paper tray. If the paper continues to curl, replace the paper. If the paper is not feeding correctly, it may be curled.
Printing Methods Automatic duplex printing 1 1 If you are using the Macintosh Printer Driver, see Duplex (2-sided) Printing uu page 64. Automatic duplex printing with the Windows® printer driver a 1 Choose the following settings from each menu of the printer driver. Paper Size A4 Media Type Plain Paper Recycled Paper Thin Paper MP Tray Tray2 (if available) Paper Source Tray1 Duplex / Booklet Duplex Duplex Type in Duplex Settings There are four options for each orientation.
Printing Methods Automatic duplex printing with the BR-Script printer driver for Windows® a 1 1 Choose the following settings from each menu of the printer driver. Paper Size A4 Media Type Plain Paper Recycled Paper Thin Paper MP Tray Tray2 (if available) Paper Source Tray1 Print on Both sides Flip on Short Edge Flip on Long Edge Page Order Front to Back Back to Front Note • You should use plain paper, recycled paper or thin paper. Do not use bond paper.
Printing Methods Manual duplex printing 1 1 The BR-Script printer driver for Windows® does not support manual duplex printing. If you are using the Macintosh Printer Driver, see Manual Duplex Printing uu page 64. Manual duplex printing with the Windows® printer driver a 1 Choose the following settings from each drop-down list of the printer driver. Paper Size You can use all the paper sizes specified for the tray you are using.
2 Driver and Software 2 Printer driver 2 2 A printer driver is software that translates data from the format used by a computer to the format that a particular printer needs. Typically, this format is page description language (PDL). The printer drivers for the supported versions of Windows® and Macintosh are on the CD-ROM we have supplied or on the Brother Solutions Center website at http://solutions.brother.com/. Install the drivers by following the steps in the Quick Setup Guide.
Driver and Software Printing a document 2 When the machine receives data from your computer, it begins printing by picking up paper from the paper tray. The paper tray can feed many types of paper and envelopes. (See Paper capacity of the paper trays uu page 3.) a From your application, choose the Print command. If any other printer drivers are installed on your computer, choose Brother HL-XXXX series (Where XXXX is your model name.
Driver and Software Printer driver settings 2 You can change the following printer settings when you print from your computer: Paper Size 2 Orientation Copies Media Type Resolution Print Settings Multiple Page Duplex 4 / Booklet 2 4 Paper Source Scaling Reverse Print Use Watermark 1 2 Header-Footer Print 1 2 Toner Save Mode Secure Print Administrator 1 2 User Authentication 1 2 Use Reprint 1 2 Sleep Time Macro 1 2 Density Adjustment Improve Print Output Ski
Driver and Software Windows® 2 Accessing the printer driver settings a 2 2 (For Windows ® XP and Windows Server® 2003) Click Start, and then Printers and Faxes. (For Windows Vista® and Windows Server® 2008) Click the button, Control Panel, Hardware and Sound, and then Printers. (For Windows ® 7 and Windows Server® 2008R2) Click the button, and then click Devices and Printers.
Driver and Software Features in the Windows® printer driver 2 For more information, see the Help text in the printer driver. Note 2 • The screens in this section are from Windows® XP. The screens on your PC will vary depending on your operating system. • To access the printer driver settings, see Accessing the printer driver settings uu page 25. Basic tab 2 You can also change the Page Layout settings by clicking the illustration on the left side of the Basic tab.
Driver and Software Paper Size 2 From the drop-down box choose the Paper Size you are using. Orientation 2 2 Orientation selects the position of how your document will be printed (Portrait or Landscape). Portrait (Vertical) Landscape (Horizontal) Copies 2 The copies selection sets the number of copies that will be printed. Collate With the Collate check box selected, one complete copy of your document will be printed and then repeated for the number of copies you selected.
Driver and Software Note • When using ordinary plain paper 60 to 105 g/m2 choose Plain Paper. When using heavier weight paper or rough paper choose Thick Paper or Thicker Paper. For bond paper, choose Bond Paper. • When you use envelopes, choose Envelopes. If the toner is not fixed to the envelope correctly when Envelopes has been selected, choose Env. Thick. If the envelope is crumpled when Envelopes has been selected, choose Env. Thin.
Driver and Software Duplex / Booklet 2 When you want to print a booklet or do duplex printing, use this function. None Disable duplex printing. 2 Duplex / Duplex (Manual) When you want to do duplex printing, use these options. • Duplex The machine prints on both sides of the paper automatically. • Duplex (Manual) The machine prints all the even numbered pages first. Then the printer driver will stop and show the instructions required to re-insert the paper.
Driver and Software Booklet / Booklet (Manual) Use this option to print a document in booklet format using duplex printing; it will arrange the document according to the correct page number and allows you to fold at the centre of the print output without having to change the order of the page number. 2 • Booklet The machine prints on both sides of the paper automatically. • Booklet (Manual) The machine prints all the even numbered sides first.
Driver and Software Advanced tab 2 2 1 2 3 4 5 6 7 8 9 Change the tab settings by clicking one of the following selections: Scaling (1) Reverse Print (2) Use Watermark (3) Header-Footer Print (4) Toner Save Mode (5) Secure Print (6) Administrator (7) User Authentication (8) Other Print Options (9) Scaling 2 You can change the print image scaling. Reverse Print 2 Check Reverse Print to reverse the data from up to down.
Driver and Software Use Watermark 2 You can put a logo or text into your document as a watermark. You can choose one of the preset Watermarks, or you can use a bitmap file that you have created. Check Use Watermark and then click the Settings... button. 2 Watermark Settings 2 Transparent Check Transparent to print the watermarked image in the background of your document. If this feature is not checked then the watermark will be printed on top of your document.
Driver and Software Custom Settings You can choose to print which watermark to be printed on the first page or on the other pages. Click the Add button to add the watermark settings and then choose Use Text or Use Bitmap File in Watermark Style. 2 • Title Enter a suitable title into the field. • Text Enter your Watermark Text into the Text box, and then choose the Font, Style, Size and Darkness.
Driver and Software Header-Footer Print 2 When this feature is enabled, it will print the date and time on your document from your computer’s system clock and the PC login user name or the text you entered. By clicking Settings, you can customize the information. 2 ID Print If you select Login User Name, your PC login user name will print. If you select Custom and enter the text in the Custom edit box, the text you entered will print. Toner Save Mode 2 You can conserve toner use with this feature.
Driver and Software Administrator 2 Administrators have the authority to limit access to functions such as scaling and watermark. 2 Password Enter the password into this box. Note Click Set Password... to change the password. Copies Lock Lock the copy pages selection to prevent multiple copy printing. Multiple Page & Scaling Lock Lock the scaling setting and multiple page setting. Watermark Lock Lock the current settings of the Watermark option to prevent changes being made.
Driver and Software Other Print Options 2 2 You can set the following in Printer Function: Use Reprint Sleep Time Macro Density Adjustment Improve Print Output Skip Blank Page Use Reprint 2 The machine keeps the print job sent to it in memory. You can reprint the last job without sending the data again from your computer. For more information about the Reprint function, see Reprinting documents uu page 90.
Driver and Software Sleep Time 2 When the machine does not receive data for a certain period of time, it enters sleep mode. In sleep mode, the machine acts as though it were turned off. When you choose Printer Default, the timeout setting will be reset to the specific time set at the factory; this can be altered in the driver. Intelligent Sleep Mode automatically adjusts to the most suitable timeout setting depending on the frequency of your machine use.
Driver and Software Skip Blank Page 2 If Skip Blank Page is checked, the printer driver automatically detects blank pages and excludes them from printing.
Driver and Software Print Profiles tab 2 Print Profiles are editable presets designed to give you quick access to frequently used printing configurations. 2 5 1 2 4 3 Print profile list box (1) Delete Profile (2) Always show Print Profiles tab first (3) Add Profile (4) Current print profile view (5) a b Choose your profile from the print profile list box. c Click OK to apply your chosen profile.
Driver and Software Delete Profile 2 The Delete Profile dialog appears by clicking Delete Profile. You can delete any of the profiles you have added. a b c Choose your profile from the print profile list box. 2 Click Delete. The selected profile will be deleted.
Driver and Software Accessories tab 2 Note To access the Accessories tab, see Accessing the printer driver settings uu page 25. 2 You can define the paper size for each paper tray and auto detect the serial number in the Accessories tab as follows. 1 2 3 4 Available Options / Installed Options (1) You can manually add and remove the options that are installed on the machine. Tray settings will match the installed options.
Driver and Software Auto Detect (4) The Auto Detect function finds the currently installed optional devices and shows the available settings in the printer driver. When you click Auto Detect, options that are installed on the machine will be listed in Available Options (1). You can manually add or remove the options by choosing an optional device you want to add or remove, and then clicking Add or Remove.
Driver and Software Support 2 Click Support... in the Printing Preferences dialog box. 2 1 2 3 4 5 6 7 Brother Solutions Center (1) The Brother Solutions Center (http://solutions.brother.com/) is a website offering information about your Brother product including FAQs (Frequently Asked Questions), User’s Guides, driver updates and tips for using your machine.
Driver and Software Original Supplies Website (2) You can visit our website for original/genuine Brother supplies by clicking this button. Brother CreativeCenter (3) You can visit our website for free and easy online solutions for business and home users by clicking this button. Print Settings (4) This button will print the pages that show how the internal settings of the machine have been configured. Check Setting... (5) You can check the current driver settings. About...
Driver and Software Features in the BR-Script3 printer driver (PostScript® 3™ language emulation) 2 Note The screens in this section are from Windows® XP. The screens on your PC may vary depending on your operating system. Printing Preferences 2 2 Note You can access the Printing Preferences dialog box by clicking Printing Preferences... in the General tab of the Brother HL-XXXX BR-Script3 Properties dialog box.
Driver and Software • Pages Per Sheet The Pages Per Sheet selection can reduce the image size of a page by allowing multiple pages to be printed on one sheet of paper. Also, you can print a document in the booklet style automatically when you choose Booklet. 2 Paper/Quality tab Choose the Paper Source. • Paper Source You can choose Automatically Select, Auto Select, Tray1, Tray2 1 2, MP Tray or Manual Feed.
Driver and Software Secure Print tab 2 Secure documents are documents that are password protected when they are sent to the machine. Only the people who know the password will be able to print them. Since the documents are secured at the machine, you must enter the password using the control panel of the machine to print them. To send a secured document: a b c Check Secure Print. Enter your password and click OK.
Driver and Software Advanced options 2 You can access the Advanced options by clicking the Advanced... button on the Layout tab or Paper/Quality tab. 2 1 2 a Choose the Paper Size and Copy Count (1). Paper Size From the drop-down box choose the Paper Size you are using. Copy Count The copy selection sets the number of copies that will be printed. b Set the Scaling and TrueType Font settings (2). Scaling Specifies whether to reduce or enlarge documents, and by what percentage.
Driver and Software c You can change settings by choosing a setting in the Printer Features list (3): 2 3 Print Quality You can choose the following print quality settings. • 300 dpi • 600 dpi • HQ 1200 • 1200 dpi Media Type You can use the following types of media in your machine. For the best print quality, select the type of media that you wish to use. • Plain Paper • Thin Paper • Thick Paper • Thicker Paper • Bond Paper • Envelopes • Env. Thick • Env.
Driver and Software Toner Save You can conserve toner use with this feature. When you set Toner Save to On, print appears lighter. The default setting is Off. Note • We do not recommend Toner Save for printing Photo or Greyscale images. 2 • Toner Save is not available for HQ 1200 and 1200 dpi resolutions. Sleep Time [Min.] When the machine does not receive data for a certain period of time, it enters sleep mode. In sleep mode, the machine acts as though it were turned off.
Driver and Software Ghost Reduction Setting If you are using the machine in a high humidity environment this setting may reduce ghosting on the paper. Do not use this setting if the ambient humidity is below 30% or ghosting may increase. Note This feature may not reduce ghosting for all types of paper. Before you buy a lot of paper, test a small quantity to make sure that the paper is suitable. 2 Density Adjustment Increase or decrease the print density.
Driver and Software Uninstalling the printer driver 2 You can uninstall the printer driver that you have installed with the following steps. Note • This is not available if you originally installed the printer driver from the Windows Add a printer function. • After uninstalling, we recommend that you restart your computer to remove files that were in use during the uninstall. a b c Click the Start button, point to All Programs, Brother, and then to your machine name. Click UnInstall.
Driver and Software Status Monitor 2 The Status Monitor utility is a configurable software tool for monitoring the status of one or more devices, allowing you to get immediate notification of error messages such as paper empty or paper jam. 2 You can check the device status at anytime by double-clicking the icon in the tasktray or by choosing Status Monitor located in Start/All Programs/Brother/HL-XXXX on your PC.
Driver and Software Monitoring the machine’s status 2 The Status Monitor icon will change colour depending on the machine status. A green icon indicates the normal stand-by condition. 2 A yellow icon indicates a warning. A red icon indicates a printing error has occurred. There are two locations where you can display the Status Monitor on your PC - in the tasktray or on the desktop.
Driver and Software Macintosh 2 Features in the printer driver (Macintosh) 2 2 This machine supports Mac OS X 10.5.8 - 10.6.x - 10.7.x. Note The screens in this section are from Mac OS X 10.5. The screens on your Macintosh will vary depending on your operating system version. Choosing page setup options 2 You can set the Paper Size, Orientation and Scale. a From an application such as TextEdit, click File, then Page Setup. Make sure Brother HL-XXXX (where XXXX is your model name.
Driver and Software b From an application such as TextEdit, click File, then Print to start printing. (For Mac OS X 10.5.8 and 10.6.x) For more page setup options, click the disclosure triangle beside the Printer pop-up menu. 2 Note You can save the current settings as a preset by choosing Save As from the Presets drop-down list.
Driver and Software (For Mac OS X 10.7.x) For more page setup options, click the Show Details button. 2 Note You can save the current settings as a preset by choosing Save Current Settings as Preset... from the Presets drop-down list.
Driver and Software Choosing printing options 2 To control special printing features, choose Print Settings from the Print dialog box. For the details of available options, see the following descriptions of each option. 2 Cover Page 2 You can choose the following cover page settings: Print Cover Page If you want to add a cover page to your document, use this function. Cover Page Type Choose a template for the cover page.
Driver and Software Layout 2 2 Pages per Sheet The Pages per Sheet selection can reduce the image size of a page by allowing multiple pages to be printed on one sheet of paper. Layout Direction When you specify the pages per sheet, you can also specify the direction of the layout. Border If you want to add a border, use this function. Two-Sided See Duplex (2-sided) Printing uu page 64. Reverse Page Orientation Check Reverse Page Orientation to reverse the data from up to down.
Driver and Software Secure Print 2 2 Secure Print: Secure documents are documents that are password protected when they are sent to the machine. Only the people who know the password will be able to print them. Since the documents are secured at the machine, you must enter the password using the control panel of the machine to print them. To send a secured document: a b c Check Secure Print. Enter your password, user name and job name and click Print.
Driver and Software Print Settings 2 You can change settings by choosing a setting in the Print Settings list: 2 Media Type You can change the media type to one of the following: • Plain Paper • Thin Paper • Thick Paper • Thicker Paper • Bond Paper • Envelopes • Env. Thick • Env. Thin • Recycled Paper • Label Resolution You can change the resolution as follows: • 300 dpi • 600 dpi • HQ 1200 • 1200 dpi Paper Source You can choose Auto Select, Tray1, Tray2 1 2, MP Tray or Manual.
Driver and Software Advanced print settings When you click the triangle mark (c) beside Advanced, the advanced print settings appear. 2 Toner Save Mode You can conserve toner use with this feature. When you set Toner Save Mode to On, print appears lighter. The default setting is Off. Note • We do not recommend Toner Save Mode for printing Photo or Greyscale images. • Toner Save Mode is not available for HQ 1200 and 1200 dpi resolutions.
Driver and Software Improve Print Output This feature allows you to improve a print quality problem. • Reduce Paper Curl If you choose this setting, the paper curl may be reduced. If you are printing only a few pages, you do not need to choose this setting. We recommend that you change the printer driver setting in Media Type to a thin setting. Note This operation will decrease the temperature of the machine's fusing process.
Driver and Software Duplex (2-sided) Printing 2 Automatic Duplex Printing Select Layout. Choose Long-edge binding or Short-edge binding in Two-Sided. 2 Manual Duplex Printing Select Paper Handling. • Choose Even Only and Print. Reload the printed paper into the tray (blank side face down in Tray 1 or Tray 2, or blank side face up in MP tray). Choose Odd Only and Print.
Driver and Software Features in the BR-Script3 printer driver (PostScript® 3™ language emulation) 2 This section introduces the distinctive operations of the BR-Script3 printer driver. For the basic operations of the BR-Script3 printer driver, see Features in the printer driver (Macintosh) uu page 55 for Page Setup, Cover Page, Paper Source and Layout. 2 Note If you want to setup the PS driver (BR-Script3 printer driver), please go to the Brother Solutions Center at http://solutions.brother.
Driver and Software Printer Features 2 Feature Sets: General 1 2 Print Quality You can change the resolution as follows: • 300 dpi • 600 dpi • HQ 1200 • 1200 dpi Media Type You can change the media type to one of the following: • Plain Paper • Thin Paper • Thick Paper • Thicker Paper • Bond Paper • Envelopes • Env. Thick • Env. Thin • Recycled Paper • Label • Hagaki 1 1 Postcard with the size specified by Japan Post Service Co.
Driver and Software Toner Save You can conserve toner using this feature. When you check Toner Save, your prints appear lighter. The default setting is Off. Note • We do not recommend Toner Save for printing Photo or Greyscale images. 2 • Toner Save is not available for HQ 1200 and 1200 dpi resolutions. Sleep Time [Min.] When the machine does not receive data for a certain period of time, it enters sleep mode. In sleep mode, the machine acts as though it were turned off.
Driver and Software Feature Sets: General 2 2 Improve Print Output This feature allows you to improve a print quality problem. • Reduce Paper Curl If you choose this setting, the paper curl may be reduced. If you are printing only a few pages, you do not need to choose this setting. We recommend that you change the printer driver setting in Media Type to a thin setting. Note This operation will decrease the temperature of the machine's fusing process.
Driver and Software Secure Print 2 Secure documents are documents that are password protected when they are sent to the machine. Only the people who know the password will be able to print them. Since the documents are secured at the machine, you must enter the password using the control panel of the machine to print them. 2 If you want to create a secure print job, click Secure Print and check the Secure Print box. Enter a password in the Password box and click Print.
Driver and Software Removing the printer driver a b c 2 Log in as an ‘Administrator’. From the Apple menu, choose System Preferences. Click Print & Fax 1, then choose the printer you want to remove and remove it by clicking the - button. Click OK 2. 1 Print & Scan for Mac OS X 10.7.x users 2 Delete Printer for Mac OS X 10.6.x and 10.7.
Driver and Software Status Monitor 2 The Status Monitor utility is a configurable software tool for monitoring the status of the machine, letting you see error messages such as paper empty or paper jam at pre-set update intervals. You can also access the web based management. You can check the device status by launching Brother Status Monitor following these steps: 2 For Mac OS X 10.5.8 a b Run the System Preferences, select Print & Fax, then choose the machine. Click the Open Print Queue...
Driver and Software Hiding or showing the window 2 After starting the Status Monitor, you can hide or show the window. To hide the window, go to the menu bar, Brother Status Monitor and choose Hide Status Monitor. To show the window, click the Brother Status Monitor icon in the dock. 2 Quitting the window 2 Click Brother Status Monitor in the menu bar and then choose Quit Status Monitor from the pop-up menu.
Driver and Software Software Software for networks 2 2 2 For the information about network utility software uu Network User's Guide: Network features 73
3 General Information 3 Control panel 3 This machine has one back lit Liquid Crystal Display (LCD), seven keys and two Light Emitting Diodes (LEDs) on the control panel. The LCD is a 16 character single-line display. 3 Control panel overview 3 The illustration is based on HL-5470DW. 1 2 3 4 5 6 7 1 LCD Displays messages to help you set up and use your machine. A four level indicator shows the current wireless signal strength if you are using a wireless connection.
General Information 4 Menu Keys: a or b ( + or -) Press to scroll through the menus and options. Press to enter numbers and increase the number. You can enter numbers in two ways. You can press a or b to move up or down one number at a time, or you can hold down a or b to move faster. When you see the number you want, press OK. OK Lets you store your settings in the machine. After changing a setting, the machine returns to the previous menu level. Back Go back one level in the menu structure.
General Information LED indications 3 The LEDs are lights which show the machine status. Data LED (Green) 3 LED indication Meaning On Data is in the machine's memory. Blinking The machine is receiving or processing data. Off There is no remaining data in the memory. 3 Error LED (Orange) 3 LED indication Meaning Blinking There is a problem with the machine. Off There is no problem with the machine.
General Information Menu table 3 How to access the menu mode a b c d e 3 Press any of the Menu keys (a, b, OK or Back) to take the machine offline. Scroll through each menu level by pressing a or b for the direction you want. Press OK when the option you want appears on the LCD. The LCD will then show the next menu level. Press a or b to scroll to your next menu selection. Press OK or Go. When you have finished setting an option, the LCD will show Accepted. Menu table 3 There are six menus.
General Information Machine Info. 3 Submenu Menu Selections Options Descriptions Print Settings - - Prints the Printer Settings page. Print NetSetting - - Prints the Network Configuration Report. Print WLANReport - - Prints the result of wireless LAN connectivity diagnosis. Print File List - - Prints a list of data saved in the memory. Test Print - - Prints the test page. Drum Dot Print - - Prints the drum dot check sheet.
General Information Paper Tray 3 Submenu Options Descriptions Tray Use Auto* / MP Only / Tray1 Only / Tray2 Only 1 Chooses the tray that will be used. Manual Feed On / Off* Chooses whether to feed paper manually. Priority (Without Tray 2 installed) MP>T1* / T1>MP When Auto is chosen in Tray Use: Chooses the order in which the machine uses the paper trays that contain paper of the same size.
General Information General Setup 3 Submenu Menu Selections Options Descriptions Local Language - English* / Français... Changes the LCD language for your country. Resolution - 300 / 600* / HQ1200 / 1200 Chooses a print resolution 300, 600, or 1200 dots per inch, or HQ1200 (2400×600 dpi). Density - -6 / ... / -1 / 0* / 1 / ... / 6 Increases or Decreases the print density. Ecology Sleep Time 0 / 1 / 2 / 3* / 4 / 5 / ... Min Sets the time to return to Power Save mode.
General Information Print Menu Submenu Menu Selections Options Descriptions Emulation - Auto(EPSON)* / Auto(IBM) / HP LaserJet / BR-Script 3 / Epson FX-850 / IBM Proprinter Chooses the emulation mode you use. When you choose Auto(EPSON) or Auto(IBM), the machine automatically selects the emulation mode from the following combinations.
General Information Print Menu (continued) Submenu Menu Selections Options Descriptions Print Position X Offset -500 / -499 / ... / -1 / 0* / 1 / ... / 499 / 500Dots Moves the print start position (at the top-left corner of pages) horizontally up to -500 (left) to +500 (right) dots in 300 dpi. Y Offset -500 / -499 / ... / -1 / 0* / 1 / ... / 499 / 500Dots Moves the print start position (at the top-left corner of pages) vertically up to -500 (up) to +500 (down) dots in 300 dpi.
General Information Print Menu (continued) Submenu Menu Selections Options Descriptions HP LaserJet Top Margin #.## Sets the top margin at a distance from the top edge of the paper: 0.00, 0.33, 0.50, 1.00, 1.50 or 2.00 inches. The default setting is 0.50 inches. Bottom Margin #.## Sets the bottom margin at a distance from the bottom edge of the paper: 0.00, 0.33, 0.50, 1.00, 1.50 or 2.00 inches. The default setting is 0.50 inches.
General Information Print Menu (continued) Submenu Menu Selections Options Descriptions Epson FX-850 Bottom Margin #.## Sets the bottom margin at a distance from the bottom edge of the paper: 0.00, 0.33, 0.50, 1.00, 1.50 or 2.00 inches. The default setting is 0.33 inches. Lines ### Sets the number of lines on each page from 5 to 128 lines. The default setting is 66 lines (A4). Font No. I000 / ... / I059* / ... / I071 Sets the font number. Font Pitch 0.44 / ... / 10.00* / ... / 99.
General Information Print Menu (continued) Submenu Menu Selections Options Descriptions IBM Proprinter Bottom Margin #.## Sets the bottom margin at a distance from the bottom edge of the paper: 0.00, 0.33, 0.50, 1.00, 1.50 or 2.00 inches. The default setting is 0.33 inches. Lines ### Sets the number of lines on each page from 5 to 128 lines. The default setting is 66 lines (A4). Error Print On* / Off Chooses whether to automatically print the error information when errors occur.
General Information Network Menu Submenu 1 Submenu 2 Menu Selections Options Descriptions Wired LAN TCP/IP Boot Method Auto* / Static / RARP / BOOTP / DHCP Chooses the IP method that best suits your needs. IP Address ###.###.###.### (000.000.000.000)* 1 Enter the IP address. Subnet Mask ###.###.###.### (000.000.000.000)* 1 Enter the Subnet mask. ###.###.###.### Enter the Gateway address. Gateway 3 (000.000.000.000)* 1 IP Boot Tries 0 / 1 / 2 / 3* / ...
General Information Network Menu (continued) Submenu 1 Submenu 2 Menu Selections Options Descriptions WLAN TCP/IP Boot Method Auto* / Static / RARP / BOOTP / DHCP Chooses the IP method that best suits your needs. IP Address ###.###.###.### (000.000.000.000)* 1 Enter the IP address. Subnet Mask ###.###.###.### (000.000.000.000)* 1 Enter the Subnet mask. ###.###.###.### Enter the Gateway address. Gateway 3 (000.000.000.000)* 1 IP Boot Tries 0 / 1 / 2 / 3* / ...
General Information Network Menu (continued) Submenu 1 Submenu 2 Menu Selections WLAN WLAN Status Status (Continued) (Appears only when WLAN Enable is On and Wired Enable is Signal Off.) Options Descriptions Shows wireless Ethernet link Active(11n) / status. Active(11b) / Active(11g) / Wired LAN Active / WLAN OFF / AOSS Active / Connection Fail 3 Strong / Medium / Weak / None Shows the signal condition. Channel - Shows the channel in use when Status is Active.
General Information Network Menu (continued) Submenu 1 Submenu 2 Menu Selections Wi-Fi Direct Status Info. Status (Continued) Options Descriptions G/O Active(**) / Client Active / Not Connected / Off / Wired LAN Active You can see the current Wi-Fi Direct™ network status. ** = the number of devices Signal - 3 You can see the current Wi-Fi Direct™ network signal strength. When your machine acts as the Group Owner, the LCD always shows Strong.
General Information Reprinting documents 3 Reprinting the last job 3 You can reprint the data from the last print job without sending it from the computer again. Note • The Reprint function is not available when Secure Function Lock 2.0 is On. (For more information about Secure Function Lock 2.0 uu Network User's Guide: Secure Function Lock 2.0) 3 • If the machine does not have enough memory to spool the print job, it will not print the document.
General Information Printing Secure data 3 Secure data 3 Secure documents are protected by a password and only those people who know the password will be able to print the document. The machine will not print the document when you send it for printing. To print the document, you must use the control panel of the machine (with the password). Secure data will be deleted after it is printed once. 3 When the area to spool data is full, the LCD shows Out of Memory. Press Cancel to return to Ready mode.
General Information Security features 3 Secure Function Lock 2.0 3 Secure Function Lock lets you restrict Public access to the Print function 1. This feature also prevents users from changing the Default settings of the machine by limiting access to the Menu settings. Before using the security features you must first enter an administrator password. Access to restricted operations can be enabled by creating a restricted user. Restricted users must enter a user password to use the machine.
General Information Changing your Setting Lock password 3 Turn the Setting Lock off before you change the password. (See Turning Setting Lock on/off uu page 93.) a b c d Press a or b to choose General Setup. Press OK. e Enter a four-digit number for the new password. To enter each digit, press a or b to choose a number and then press OK. f Re-enter the password when the LCD shows Verify:. Press a or b to choose Setting Lock. Press OK. Press a or b to choose Set Password. Press OK.
General Information Ecology features 3 Toner Save 3 You can save toner using this feature. When you set Toner Save to On, prints appear lighter. The default setting is Off. a b c d 3 Press a or b to choose General Setup. Press OK. Press a or b to choose Ecology. Press OK. Press a or b to choose Toner Save. Press OK. Press a or b to choose On or Off. Press OK or Go. Sleep Time 3 The Sleep mode setting can reduce power consumption.
General Information Power Down mode 3 If the machine is in Deep Sleep mode for 4 hours, it will then go into Power Down mode automatically and the LCD will show Power Down. Power Down mode is the lowest power consumption mode, which achieves a power consumption of less than 0.5 W. To start printing, press any key on the control panel and then send the print data. You can enable or disable the Power Down mode feature by following these steps: a b c d 3 Press a or b to choose General Setup. Press OK.
General Information Quiet mode feature 3 The Quiet mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slower. The default setting is Off. Turning Quiet mode on/off a b c 3 3 Press a or b to choose General Setup. Press OK. Press a or b to choose Quiet Mode. Press OK. Press a or b to choose On or Off. Press OK or Go.
4 Options 4 This machine has the following optional accessories. You can increase the capabilities of the machine with these items. Lower tray 1 SO-DIMM memory LT-5400 4 See Lower tray (LT-5400) uu page 98. 1 See SO-DIMM uu page 99. HL-6180DWT is equipped with the lower tray as standard.
Options Lower tray (LT-5400) 4 One optional lower tray (Tray 2) can be installed on HL-5470DW and HL-6180DW 1, and the lower tray can hold up to 500 sheets of 80 g/m2 paper. When the optional lower tray is installed, the machine can hold up to 800 sheets of plain 80 g/m2 paper for HL-5470DW and 1,050 sheets for HL-6180DW. If you want to buy the optional lower tray unit, call the dealer you bought the machine from or Brother Customer Service. 1 Tray 2 is standard on HL-6180DWT.
Options SO-DIMM 4 The machine has 128 MB of standard memory and one slot for optional memory expansion. You can increase the memory up to a maximum of 384 MB by installing one SO-DIMM (Small Outline Dual In-line Memory Module). 4 SO-DIMM types 4 You can install the following SO-DIMMs: 256 MB Kingston KTH-LJ2015/256 256 MB Transcend TS256MHP423A Note • For more information, visit the Kingston Technology's website at http://www.kingston.com/.
Options Installing extra memory a b 4 Turn off the machine. Disconnect the interface cables from the machine, and then unplug the power cord from the electrical socket. Note Always turn off the machine power switch before installing or removing the SO-DIMM. c 2 d 4 Remove the plastic (1) and then the metal (2) SO-DIMM covers. 1 Unpack the SO-DIMM and hold it by its edges. Important To prevent damage to the machine from static electricity, DO NOT touch the memory chips or the board surface.
Options e Hold the SO-DIMM by the edges and align the notches in the SO-DIMM with the protrusions in the slot. Insert the SO-DIMM diagonally (1), then tilt it toward the interface board until it clicks into place (2). 1 2 4 f Put the metal (2) and then the plastic (1) SO-DIMM covers back on. 1 2 g h Plug the machine’s power cord back into the electrical socket first, and then connect the interface cables. Turn on the machine.
5 Routine Maintenance 5 Replacing consumable items 5 You will need to replace the consumable items when the machine indicates that the life of the consumable is over. You can replace the following consumable items by yourself: Note The drum unit and toner cartridge are two separate parts. Toner cartridge Drum unit See Replacing the toner cartridge uu page 104. See Replacing the drum unit uu page 112.
Routine Maintenance You will need to clean the machine regularly and replace the consumable items when the following messages are displayed on the LCD. LCD messages Consumable item to replace Approximate life How to replace Model Name Replace Toner Toner cartridge 3,000 pages 1 2 5 See page 105 TN-3330 5 TN-3380 6 TN-3390 7 See page 111 DR-3300 8,000 pages 1 2 6 12,000 pages 1 2 7 Replace Drum Drum unit 30,000 pages 1 3 4 Drum Stop 1 A4 or Letter size single-sided pages. 2 Approx.
Routine Maintenance Replacing the toner cartridge 5 Model Name: TN-3330 1, TN-3380 2, TN-3390 3 5 The Standard toner cartridge can print approximately 3,000 pages 4. The High Yield toner cartridge can print approximately 8,000 pages 4. The Super High Yield toner cartridge can print approximately 12,000 pages 4 5. Actual page count will vary depending on your average type of document. When a toner cartridge is running low, the LCD shows Toner Low.
Routine Maintenance Replacing the toner cartridge a b 5 Make sure that the machine is turned on. Leave the machine for at least 10 minutes to cool down. Press the front cover release button and then open the front cover. 5 c Take out the drum unit and toner cartridge assembly. WARNING After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.
Routine Maintenance Important • We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. 5 d Push down the green lock lever and take the toner cartridge out of the drum unit.
Routine Maintenance Important • Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water. • To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. 5 • We recommend that you place the toner cartridge on a clean, flat, level, stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
Routine Maintenance Important • Unpack the toner cartridge just before you put it in the machine. If a toner cartridge is left unpacked for a long time, the toner life will be shortened. • If an unpacked drum unit is put in direct sunlight or room light, the unit may be damaged. • Brother machines are designed to work with toner of a particular specification and will work to a level of optimum performance when used with Brother Original toner cartridges.
Routine Maintenance g Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you put it in correctly, the green lock lever on the drum unit will lift automatically. 5 Note Make sure that you put in the toner cartridge properly or it may separate from the drum unit. h Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times. 1 Note Be sure to return the tab to the home position (a) (1).
Routine Maintenance i Put the drum unit and toner cartridge assembly back into the machine. j Close the front cover of the machine. 5 Note After replacing the toner cartridge, DO NOT turn off the machine or open the front cover until the LCD shows Ready.
Routine Maintenance Replacing the drum unit 5 Model Name: DR-3300 A new drum unit can print approximately 30,000 A4 or Letter size single-sided pages. Important For best performance, use a Brother Original drum unit and Brother Original toner units. Printing with a third-party drum unit or toner unit may reduce not only the print quality but also the quality and life of the machine itself. Warranty coverage may not apply to problems caused by the use of a third-party drum unit or toner unit.
Routine Maintenance Replacing the drum unit 5 Important • While removing the drum unit, handle it carefully because it may contain toner. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water. • Every time you replace the drum unit, clean the inside of the machine. (See Cleaning and Checking the machine uu page 117.
Routine Maintenance WARNING After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine. 5 Important • We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner.
Routine Maintenance WARNING • DO NOT put a toner cartridge or a toner cartridge and drum unit assembly into a fire. It could explode, resulting in injuries. • DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol or ammonia to clean the inside or outside of the machine. Doing so could cause a fire or electrical shock. Instead, use only a dry, lint-free cloth. (uu Product Safety Guide: General precautions) 5 Important • Handle the toner cartridge carefully.
Routine Maintenance f Put the toner cartridge firmly into the new drum unit until you hear it lock into place. If you put the cartridge in correctly, the green lock lever on the drum unit will lift automatically. 5 Note Make sure that you put in the toner cartridge properly or it may separate from the drum unit. g Put the drum unit and toner cartridge assembly back into the machine.
Routine Maintenance h When you replace the drum unit with a new one, you need to reset the drum counter. Hold down Go until the Drum Clear message is displayed on the LCD, then release Go. 5 Important Do not reset the drum counter when you only replace the toner cartridge. i Close the front cover of the machine.
Routine Maintenance Cleaning and Checking the machine 5 Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure that you clean the inside of the machine. If printed pages are stained with toner, clean the inside of the machine with a dry, lint-free cloth. WARNING • DO NOT put a toner cartridge or a toner cartridge and drum unit assembly into a fire. It could explode, resulting in injuries.
Routine Maintenance d Pull the paper tray completely out of the machine. 5 e f g If paper is loaded in the paper tray, remove it. h i j Re-load the paper and put the paper tray firmly back in the machine. Remove anything that is stuck inside the paper tray. Wipe the inside and the outside of the paper tray with a dry, lint-free cloth to remove dust. Plug the machine’s power cord back into the electrical socket first, and then connect the interface cables. Turn on the machine.
Routine Maintenance Cleaning the corona wire 5 If you have print quality problems, clean the corona wire as follows: a Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine. b Press the front cover release button and then open the front cover. 5 c Take out the drum unit and toner cartridge assembly. WARNING After you have just used the machine, some internal parts of the machine will be extremely hot.
Routine Maintenance Important • We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. • Handle the drum unit and toner cartridge assembly carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
Routine Maintenance Cleaning the drum unit 5 If your printout has white or black dots at 94 mm intervals, the drum may have foreign material, such as glue from a label stuck on the drum surface. Follow the steps below to solve the problem. a b c d Make sure the machine is in Ready mode. e f Turn off the machine. g Take out the drum unit and toner cartridge assembly. Press a or b to choose Machine Info.. Press OK. Press a or b to choose Drum Dot Print. Press OK to print the drum dot check sheet.
Routine Maintenance WARNING After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine. 5 Important • We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. • Handle the drum unit and toner cartridge assembly carefully.
Routine Maintenance i Turn the drum unit as shown in the illustration. Make sure that the drum unit gear (1) is on the left hand side. 5 1 j Use the numbered markers next to the drum roller to find the mark. For example, a dot in column 2 on the check sheet would mean that there is a mark in the “2” region of the drum.
Routine Maintenance k Turn the drum unit gear toward you by hand while looking at surface of the suspected area. l When you have found the mark on the drum that matches the drum dot check sheet, wipe the surface of the drum gently with a cotton swab until the mark on the surface comes off. Important DO NOT clean the surface of the photosensitive drum with a sharp object or any liquids.
Routine Maintenance m Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in correctly, the green lock lever on the drum unit will lift automatically. 5 Note Make sure that you put in the toner cartridge properly or it may separate from the drum unit. n Put the drum unit and toner cartridge assembly back into the machine. o p Close the front cover of the machine. Turn on the machine.
Routine Maintenance Cleaning the paper pick-up roller 5 Cleaning the paper pick-up roller periodically may prevent paper jams by insuring the proper feeding of paper. a b Turn off the machine. c d Pull the paper tray completely out of the machine. Disconnect the interface cables from the machine, and then unplug the power cord from the electrical socket. Tightly wring out a lint-free cloth soaked in lukewarm water, and then wipe the separator pad (1) of the paper tray with it to remove dust.
Routine Maintenance Packing and shipping the machine 5 WARNING If you use a Lower Tray, DO NOT carry the machine with the Lower Tray as you may be injured or cause damage to the machine because it is not attached to the Lower Tray. Note • If for any reason you must ship your machine, carefully repack the machine in the original packaging to avoid any damage during transit. The machine should be adequately insured with the carrier.
Routine Maintenance d Wrap the machine in a plastic bag, then put it on the bottom packing material (1). REAR FRONT 5 1 e Put the packing material (2) marked “FRONT” on the front of the machine. Put the packing material (3) marked “REAR” on the back of the machine.
Routine Maintenance f Put the cardboard tray (1) on the top and put the power cord in it. 1 5 g h Close the carton and tape it shut. Repack the lower tray as shown in the illustration.
6 Troubleshooting 6 If you think there is a problem with your machine, check each item below first and follow the troubleshooting tips. Most problems can be easily resolved by yourself. Identifying your problem 6 First, check the following. The machine's power cord is connected correctly and the machine's power switch is turned on. If the machine does not turn on after connecting the power cord, see Other difficulties uu page 150. All of the protective parts have been removed.
Troubleshooting Error and maintenance messages 6 As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. The most common error and maintenance messages are shown below. You can clear most errors and perform routine maintenance by yourself.
Troubleshooting Error message Cause Action Duplex Disabled The back cover of the machine is not closed completely. Close the back cover of the machine. The duplex tray is not installed or not installed correctly. Re-install the duplex tray. The temperature of the fuser unit does not rise to a specified temperature within the specified time. Turn the power switch off, wait a few seconds, and then turn it on again. Leave the machine for 15 minutes with the power on.
Troubleshooting Error message Cause Action Out of Memory The machine’s memory is full. Press Cancel and delete the previously stored secure print data. The machine’s memory is full. Reduce the complexity of your document or reduce the print resolution. Secure Print Data is full. Out of Memory Add more Memory. Add more memory. (see Installing extra memory uu page 100.) Print Unable ## The machine has a mechanical problem. Turn the power switch off, wait a few minutes, and then turn it on again.
Troubleshooting Paper jams 6 Always remove all paper from the paper tray and straighten the stack when you add new paper. This helps prevent multiple sheets of paper from feeding through the machine at one time and prevents paper jams. Paper is jammed in the MP tray 6 If the LCD shows Jam MP Tray, follow these steps: a b c Remove the paper from the MP tray. Remove any jammed paper from in and around the MP tray. Fan the paper stack, and then put it back in the MP tray.
Troubleshooting For Jam Tray 2: 6 b Use both hands to slowly pull out the jammed paper. Note Pulling the jammed paper downward allows you to remove the paper more easily. c Make sure that the paper is below the maximum paper mark ( ) in the paper tray. While pressing the green paper-guide release lever, slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots. d Put the paper tray firmly back in the machine.
Troubleshooting Paper is jammed in the Duplex tray 6 If the LCD shows Jam Duplex, follow these steps: a Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine. b Pull the paper tray completely out of the machine. 6 c Open the back cover. WARNING After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.
Troubleshooting d Using both hands, gently pull the jammed paper out of the back of the machine. e f Close the back cover. g Pull the jammed paper out of the machine or out of the duplex tray. Pull the duplex tray completely out of the machine.
Troubleshooting h Make sure that the jammed paper does not remain under the machine from static electricity. i j Put the duplex tray back into the machine. Put the paper tray firmly back in the machine.
Troubleshooting Paper is jammed at the back of the machine 6 If the LCD shows Jam Rear, a paper jam occurred behind the back cover. Follow these steps: a Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine. b Press the front cover release button and then open the front cover. 6 c Slowly take out the drum unit and toner cartridge assembly.
Troubleshooting Important • We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. • Handle the drum unit and toner cartridge assembly carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. 6 d Open the back cover.
Troubleshooting e Pull the green tabs at the left and right hand sides toward you and fold down the fuser cover (1). 1 f Using both hands, gently pull the jammed paper out of the fuser unit. 6 g Close the fuser cover. h Close the back cover.
Troubleshooting i Put the drum unit and toner cartridge assembly back into the machine. j Close the front cover of the machine.
Troubleshooting Paper is jammed inside the machine 6 If the LCD shows Jam Inside, follow these steps: a Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine. b Pull the paper tray completely out of the machine. 6 c Use both hands to slowly pull out the jammed paper. Note Pulling the jammed paper downward allows you to remove the paper more easily.
Troubleshooting d Press the front cover release button and then open the front cover. e Slowly take out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the drum unit and toner cartridge assembly, or this may release the paper so you can pull it out from inside of the machine. WARNING After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.
Troubleshooting Important • We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. • Handle the drum unit and toner cartridge assembly carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
Troubleshooting g Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in correctly, the green lock lever on the drum unit will lift automatically. 6 Note Make sure that you put in the toner cartridge properly or it may separate from the drum unit. h Put the drum unit and toner cartridge assembly back into the machine. i j Close the front cover of the machine. Put the paper tray firmly back in the machine.
Troubleshooting If you are having difficulty with your machine 6 Important • For technical help, you must call the country where you bought the machine. Calls must be made from within that country. • If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. • If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.
Troubleshooting Printing difficulties (continued) Difficulties Suggestions The machine prints the first couple of pages correctly, then some pages have text missing. Check the settings in your application to make sure that it is set up to work with your machine. Cannot perform ‘Page Layout’ printing. Check that the paper size setting in the application and in the printer driver are the same. Print speed is too slow. Try changing the printer driver setting.
Troubleshooting Network difficulties Difficulties Suggestions Cannot print over a wired Network. If you are having Network problems uu Network User's Guide. Make sure your machine is powered on and is on-line and in Ready mode. Print the Network Configuration Report to verify your Network settings are correct. You can Print the Network Configuration Report in the following menu selection: Machine Info., Print NetSetting and then press Go.
Troubleshooting Other difficulties Difficulties Suggestions The machine will not turn on. Adverse conditions on the power connection (such as lightning or a power surge) may have triggered the machine’s internal safety mechanisms. Turn the machine off and unplug the power cord. Wait for ten minutes, then plug in the power cord and turn the machine on. If the problem is not solved, turn off the machine. If you are using a power breaker, disconnect it to make sure it is not the problem.
Troubleshooting Improving the print quality 6 If you have a print quality problem, print a test page first (see Machine Info. uu page 78). If the printout looks good, the problem is probably not the machine. Check the interface cable or try the machine on another computer. If the printout has a quality problem, check the following steps first. And then, if you still have a print quality problem, check the chart below and follow the recommendations.
Troubleshooting Examples of poor print quality Recommendation Make sure that you use paper that meets our specifications. ABCDEFGH abcdefghijk ABCD abcde 01234 Grey background uu Acceptable paper and other print media uu page 2 Check the machine’s environment. Conditions such as high temperatures and high humidity can increase the amount of background shading. uu Product Safety Guide: Choose a safe location for your product Put in a new toner cartridge.
Troubleshooting Examples of poor print quality Recommendation Make sure that you use paper that meets our specifications. uu Acceptable paper and other print media uu page 2 Choose Thick Paper mode in the printer driver, choose Thick Paper in the machine’s Paper Type menu setting or use thinner paper than you are currently using. Check the machine’s environment. Conditions such as high humidity can cause hollow print.
Troubleshooting Examples of poor print quality Recommendation Check the machine's environment. Conditions such as high humidity and high temperatures may cause this print quality problem. uu Product Safety Guide: Choose a safe location for your product If the problem is not solved after printing a few pages, put in a new drum unit.
Troubleshooting Examples of poor print quality Recommendation Clean the corona wire inside the drum unit by sliding the green tab. ABCDEFGH abcdefghijk ABCD abcde 01234 Black lines down the page Printed pages have toner stains down the page uu Cleaning the corona wire uu page 119 Make sure the green tab of the corona wire is at the home position (a). The toner cartridge may be damaged. Put in a new toner cartridge. uu Replacing the toner cartridge uu page 105 The drum unit may be damaged.
Troubleshooting Examples of poor print quality Recommendation Check the paper type and quality. High temperatures and high humidity will cause paper to curl. uu Acceptable paper and other print media uu page 2 uu Product Safety Guide: Choose a safe location for your product Curled or wavy If you do not use the machine often, the paper may have been in the paper tray too long. Turn over the stack of paper in the paper tray. Also, fan the paper stack and then rotate the paper 180° in the paper tray.
Troubleshooting Examples of poor print quality Recommendation Choose Reduce Paper Curl mode in the printer driver. uu Other Print Options uu page 36 (For Windows®) uu Print Settings uu page 61 (For Macintosh) Open the back cover (face-up output tray) to let the printed paper exit onto the face-up output tray.
Troubleshooting Machine Information 6 Checking the Serial Number 6 You can see the machine’s Serial Number on the LCD. a b Press a or b to choose Machine Info.. Press OK. Press a or b to choose Serial No.. Press OK. Default settings 6 The machine has three levels of default settings; the default settings have been set at the factory before shipment. (See Menu table uu page 77.) 6 Network Factory Reset Settings Reset Note • You cannot modify the preset default settings.
Troubleshooting Settings Reset 6 This operation will reset all the machine settings back to the settings that were set at the factory: a Disconnect the network cable from the machine; otherwise the network settings (such as IP address) will not be reset. b c d e Press a or b to choose Reset Menu. Press OK. Press a and Cancel at the same time. Press OK after Settings Reset appears. Press OK after Restart Printer? appears. The machine will restart automatically.
A Appendix A Machine specifications A General A Model HL-5470DW Printer Type Laser Print Method Electrophotographic Laser Printer Memory Capacity HL-6180DW Standard 128 MB Optional 1 slot: DDR2 SO-DIMM (144–pin) up to 256 MB LCD (liquid crystal display) 16 characters × 1 line Power Source 220 - 240 V AC 50/60 Hz Power Consumption (Average) 1 HL-6180DWT Peak Approx. 1200 W Printing Approx. 665 W at 25 °C Approx. 701 W at 25 °C Printing (Quiet Mode) Approx.
Appendix Model Noise Level HL-5470DW Sound Pressure Sound Power Temperature Humidity 12 HL-6180DW HL-6180DWT Printing LPAm = 59 dB (A) Ready LPAm = 34 dB (A) Printing (Quiet Mode) LPAm = 54 dB (A) Printing LWAd = 6.79 B (A) LWAd = 6.83 B (A) LWAd = 6.80 B (A) Ready LWAd = 4.70 B (A) LWAd = 4.56 B (A) LWAd = 4.50 B (A) Printing (Quiet Mode) LWAd = 6.4 B (A) Operating 10 to 32.
Appendix Print media A Model Paper Input 1 HL-5470DW Paper Tray (Standard) Multipurpose tray (MP tray) Plain paper, Thin paper, Recycled paper Paper Size A4, Letter, B5 (ISO/JIS), A5, A5 (Long Edge), B6 (ISO), A6, Executive, Legal, Folio Paper Weight 60 to 105 g/m2 Maximum Paper Capacity Up to 250 sheets of 80 g/m 2 Plain paper Paper Type Plain paper, Thin paper, Thick paper, Thicker paper, Recycled paper, Bond paper, Label, Envelope, Env.Thin, Env.Thick Paper Size Width: 76.2 to 215.
Appendix Printer A Model HL-5470DW HL-6180DW HL-6180DWT Automatic 2–sided (Duplex) Print Yes Emulation PCL6, BR-Script3 (PostScript® 3™), IBM ProPrinter XL, EPSON FX-850 Resolution 1200 × 1200 dpi HQ1200 (2400 × 600 dpi) quality 600 × 600 dpi Print Speed 12 Single side print Up to 38 ppm (A4 size) Up to 40 ppm (A4 size) Duplex Print Up to 18 sides per minute (9 sheets per minute) (A4 or Letter size) Up to 40 ppm (Letter size) Up to 42 ppm (Letter size) Less than 8.
Appendix Computer requirements Computer Platform & Operating System Version Windows® Operating System Macintosh Operating System A Processor Minimum Speed Minimum Recommended RAM RAM Windows® XP Home Intel® Pentium® II or Edition equivalent 128 MB 256 MB Hard Supported Disk PC Space to Interface 1 install 80 MB Windows® XP Professional Windows® XP Professional x64 Edition 64-bit (Intel® 64 or AMD64) supported CPU 256 MB 512 MB Windows Vista® Intel® Pentium® 4 or equivalent 64-bit (Intel® 64 o
Appendix Important information for choosing your paper A The information in this section will help you choose paper to use with this machine. Note If you use paper that is not recommended, a paper jam or misfeed may occur in the machine. Before you buy a large quantity of paper A Make sure that the paper is suitable for the machine. Paper for plain paper copies A Paper is divided by usage, such as paper for printing and paper for copying. The usage is usually written on the paper’s package.
Appendix Consumable Items Model Toner Cartridge A HL-5470DW HL-6180DW Inbox Approx. 3,000 pages A4 or Letter page 1 Approx. 8,000 pages A4 or Letter page 1 Standard Approx. 3,000 pages A4 or Letter page 1 TN-3330 High Yield Approx. 8,000 pages A4 or Letter page 1 TN-3380 Super High Yield - TN-3390 Drum Unit HL-6180DWT Model Name Approx. 12,000 pages A4 or Letter page 1 Approx. 30,000 pages A4 or Letter pages (1 page / job) 2 1 Approx.
Appendix Brother numbers A Important For technical and operational help, you must call the country where you bought the machine. Calls must be made from within that country. Register your product A Please complete the Brother Warranty Registration or, for your convenience and most efficient way to register your new product, register on-line at http://www.brother.com/registration/ Frequently asked questions (FAQs) A The Brother Solutions Center is our one-stop resource for all your machine needs.
B Index A J Accessories tab ......................................................... 41 Back key ................................................................... 75 BR-Script3 ...........................................................45, 65 Jam duplex .............................................................. 136 Jam in MP tray ........................................................ 134 Jam Inside ............................................................... 143 Jam Rear ..................
Index Print difficulties ............................................................. 147 Macintosh BR-Script3 printer driver ..................................... 65 Printer driver ....................................................... 55 Windows® Booklet printing ................................................... 30 BR-Script3 printer driver ..................................... 45 Duplex printing .................................................... 29 Printer driver ..................................
