Brother Laser Printer HL-600 Series User’s Guide Click Here for Table of Contents I
Shipment of the Printer If for any reason you must ship your Printer, carefully package the Printer to avoid any damage during transit. It is recommended that you save and use the original packaging. The Printer should also be adequately insured with the carrier. Warning When shipping the Printer, the DRUM UNIT assembly including the TONER CARTRIDGE must be removed from the Printer and place it in the plastic bag.
Laser Printer HL-600 Series User’s Guide (For USA & CANADA Only) For technical and operational assistance, please call: In USA In Canada 1-800-276-7746 (outside California) 714-859-9700 (within California) 1-800-361-6466 If you have comments or suggestions, please write us at: In USA In Canada Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92718 Brother International Corporation, Ltd. 1, Rue Hôtel De Ville Dollard-des-Ormeaux P.Q.
USER’S GUIDE Trademarks The brother logo is a registered trademark of Brother Industries, Ltd. Apple, the Apple Logo, and Macintosh are trademarks, registered in the United States and other countries, and TrueType is a trademark of Apple Computer, Inc. Epson is a registered trademark and FX-80 and FX-850 are trademarks of Seiko Epson Corporation. Hewlett Packard is a registered trademark and HP LaserJet II, IIP, and IID are trademarks of Hewlett-Packard Company.
TABLE OF CONTENTS TABLE OF CONTENTS REGULATIONS v CHAPTER 1 INTRODUCTION ABOUT THE GUIDEBOOKS 1-1 Finding Out How to Use the Printer 1-1 Definitions of Warnings, Cautions, and Notes ABOUT YOUR PRINTER Printer Overview Features 1-1 1-2 1-2 1-3 OPERATING AND STORAGE ENVIRONMENT Power Supply Environment 1-5 1-5 1-5 CHAPTER 2 PAPER HANDLING PAPER SPECIFICATIONS 2-1 MULTI-PURPOSE SHEET FEEDER MANUAL FEED SLOT 2-4 2-8 OUTPUT TRAY AND PAPER SUPPORT WIRE 2-10 CHAPTER 3 CONTROL PANEL LAMPS 3-1
USER’S GUIDE CHAPTER 4 OPTIONS SERIAL INTERFACE BOARD 4-1 Selecting the RS-422A or RS-232C Serial Interface Setting the Serial Interface Parameters Connecting the Serial Interface Cable MEMORY BOARD 4-2 4-3 4-5 4-6 CHAPTER 5 MAINTENANCE REPLACING THE TONER CARTRIDGE REPLACING THE DRUM UNIT 5-5 ADJUSTING THE PRINT DENSITY CLEANING THE PRINTER 5-1 5-9 5-10 Cleaning the Printer Exterior 5-10 Cleaning the Printer Interior and Drum Unit REPACKING THE PRINTER 5-11 5-14 CHAPTER 6 TROUBLESHOOTING
REGULATIONS REGULATIONS Federal Communications Commission Compliance Notice (For USA Only) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
USER’S GUIDE FDA Regulations U.S. Food and Drug Administration (FDA) implemented regulations for laser products manufactured from August 2, 1976. These regulations apply to laser products manufactured from August 1, 1976. Compliance is mandatory for products marketed in the United States. The label shown on the back of the printer indicates compliance with the FDA regulations and must be attached to laser products marketed in the United States. MANUFACTURED: BROTHER INDUSTRIES, LTD.
REGULATIONS Disconnect device The equipment must be installed near the socket outlet which must be easily accessible. Manufactured at Brother Industries Ltd. Kariya Plant 1-5, Kitajizoyama, Noda-cho, Kariya-shi, Aichi-ken 448, Japan. Kariya Plant is carried out under a Quality System which is registered by JQA Quality Assurance and BSI Quality Assuarance. JQA Certificate of Registration No. 0340. BSI Certificate of Registration No.
USER’S GUIDE IMPORTANT (For U.K. only) If the power cord supplied with this printer is not suitable for your electrical outlet, remove the plug from the mains cord and fit an appropriate three pin plug. If the replacement plug is intended to take a fuse then fit the same fuse as the original. If a moulded plug is severed from the power cord then it should be destroyed because a plug with cut wires is dangerous if plugged into a live socket outlet. Do not leave it where a child might find it.
CHAPTER 1 INTRODUCTION CHAPTER 1 INTRODUCTION ABOUT THE GUIDEBOOKS Finding Out How to Use the Printer You have three guidebooks for this printer. Read each guidebook in the following order: 1. Read the Quick Setup Guide to set up your printer and connect it to your computer. 2. Read the Software Setup Guide to set up your computer for your printer by installing the printer driver, fonts and Remote Printer Console Program. 3. Read the User’s Guide to get information about the following.
USER’S GUIDE ABOUT YOUR PRINTER Printer Overview Paper Support Multi-Purpose Sheet Feeder Paper Guide Top Cover Manual Feed Slot Control Panel Output Tray Paper Support Wire Fig. 1-1 Front View RS-422A/RS-232C Serial Interface ON 1 2 3 4 5 6 7 8 Power Cord Slide Switch Print Density Dial DIP Switches Parallel Interface Port Fig. 1-2 Rear View ✒ Note (*) RS-422A/RS-232C Serial Interface Port, RS-422A/RS-232C Slide Switch and DIP Switches for Serial are optionally available.
CHAPTER 1 INTRODUCTION Features This printer has the following features: ❏ 300 dpi Resolution and 6ppm Printing Speed 300 dots per inch (dpi) with microfine toner and six pages per minute (ppm) printing speed (A4 or Letter paper). ❏ Versatile Paper Handling The printer has a multi-purpose sheet feeder and straight paper path mechanism.
USER’S GUIDE ❏ Bi-Directional Parallel Interface The parallel interface of this printer allows bi-directional communication with a computer. This interface allows the printer to communicate back to the computer useful information such as the amount of memory installed, and other printer setup conditions. As the supplied Remote Printer Console or Windows 3.1 driver both support the bi-directional mode, they can both report the printer status.
CHAPTER 1 INTRODUCTION OPERATING AND STORAGE ENVIRONMENT Please take note of the following before using the printer. Power Supply Use the printer within the specified power range. AC power: ±10% of the rated power voltage in your district Frequency: 50 Hz (220 V– 240 V) or 60 Hz (110–120 V) The power cord, including extensions, should not exceed 5 meters (16.5 feet). Do not share the same power circuit with other high-power appliances, particularly an air conditioner, copier, shredder and so on.
USER’S GUIDE 1–6
CHAPTER 2 PAPER HANDLING CHAPTER 2 PAPER HANDLING PAPER SPECIFICATIONS The printer can handle paper that has the following specifications. Paper Type Paper Size Cut sheet A4, Letter, Legal, B5, A5, Executive, Custom size 70-216 x 127-356 mm, 2.75-8.5 x 5-14 inches DL, C5, COM-10, Monarch ® Day-Timer , J,K,L,M 70-216 x 127-356mm 2.75-8.5 x 5-11 inches 70-216 x 127-356 mm, 2.75-8.
USER’S GUIDE Before using paper with holes such as organizer sheets, you must fan the stack well to avoid the paper jams and misfeeds. Before using any paper, make sure that it has no curl. If so, you should straighten the paper as much as possible. Feeding curled paper cause paper jams and misfeeds. Fig. 2-1 Fan the Paper and Straighten the Paper The following types of envelopes are not recommended for use.
CHAPTER 2 PAPER HANDLING Printable Area The figure below shows the physically printable area. Unprintable area Approximately 4 mm(0.16 inch) for any sizes of paper Fig.
USER’S GUIDE MULTI-PURPOSE SHEET FEEDER The printer has a multi-purpose sheet feeder that can feed plain paper, envelopes and organizer paper. ☛ Caution When you use labels, or transparencies for overhead projectors, be sure to use the manual feed slot. See the next section “MANUAL FEED SLOT” for more details. To use the multi-purpose sheet feeder, follow these steps: 1. Make sure that you have selected the proper paper source, paper size and orientation.
CHAPTER 2 PAPER HANDLING Loading Paper into the Feeder To load paper into the feeder, follow these steps. 1. Open the multi-purpose sheet feeder. ( ➀ ) 2. Load paper into the multi-purpose sheet feeder with the printing surface face down. ( ➁ ) ☛ Caution • The feeder can hold up to 200 sheets of plain paper. If you load too many sheets, paper jams could occur. • Make sure that the paper is stacked below the ▼ mark.
USER’S GUIDE 3. Move the paper guide to the paper width. ( ➀ ) 4. Close the multi-purpose sheet feeder. ( ➁) Fig. 2-5 Moving the Paper Guide and Closing the Feeder ✒ Note If the multi-purpose sheet feeder runs out of paper when you try to print, the ALARM and PAPER lamps blink to alert you with a paper empty error. You have to load paper in the feeder and push the FF/CONT switch to cancel the alarm and continue printing. If paper jams in the printer, the ALARM and PAPER lamps also blink.
CHAPTER 2 PAPER HANDLING Two Side Printing (Manual Duplexing) The supplied printer driver for Windows 3.1 enables manual duplex printing. For more information about settings, see the help text of the printer driver. The printer prints all the even numbered pages on one side of the paper first, and then prints all the odd pages on the reverse side of the paper. When you have finished printing on one-side of the paper, the driver instructs you to re-insert the paper by a pop-up message on the computer.
USER’S GUIDE MANUAL FEED SLOT The multi-purpose sheet feeder also has a manual feed slot. You can manually load paper sheet by sheet into this slot. You do not need to remove paper from the multi-purpose sheet feeder. When you use labels or transparencies, be sure to use this slot. For information on paper specifications, see “PAPER SPECIFICATIONS” in the previous section. Load paper manually as follows: 1.
CHAPTER 2 PAPER HANDLING 3. Holding the selected size of paper in the selected orientation (Portrait or Landscape). Place the side of the paper you wish to print on face down into the manual feed slot. Align the paper to the left side of the feed slot, insert it all the way into the manual feed slot. (➀) Move the paper guide of the manual feed slot to the paper width you are using. (➁) Fig. 2-7 Moving the Paper Guide 4. Press the FF/CONT switch.
USER’S GUIDE OUTPUT TRAY AND PAPER SUPPORT WIRE The printer ejects paper with printed surfaces face down into the output tray at the front of the printer. When the output tray is closed, the ejected paper comes out sheet by sheet through the slit at the front. When you open the tray, sheets can be stacked on the tray. Follow these steps to open the output tray: 1. Pull the top of the tray down. 2. Extend the paper support wire. Fig.
CHAPTER 3 CONTROL PANEL CHAPTER 3 CONTROL PANEL LAMPS This section refers to the following lamps on the printer control panel. Fig. 3-1 Lamps on Control Panel ✒ Note When the power cord is not plugged into the AC outlet or the printer is in sleep mode, all lamps including the READY lamp are off. READY Lamp The green READY lamp indicates the current status of the printer. The printer will wake up automatically from sleep mode data is received or a switch is pressed when the power cord is plugged in.
USER’S GUIDE DATA Lamp The yellow DATA lamp indicates the current status of the print data process. Lamp Off Printer status The printer has no print data. ❍ Blinking ❍↔● The printer is receiving data from the computer or the printer is processing data in the memory. On Print data remains in the printer memory. If the ● DATA lamp is on for a long period of time and nothing has printed, you need to press the SELECT switch to turn the printer off-line and press the FF/CONT switch to print the data.
CHAPTER 3 CONTROL PANEL SWITCHES This printer has the following control panel switches. Fig. 3-2 Switches on Control Panel ✒ Note This printer has no power switch. You just plug the power cord into the AC outlet. The sleep mode feature handles all power control. For more information on sleep mode, see “OTHER CONTROL FEATURES” in this chapter. SELECT (RESET) Switch The lower switch on the control panel can work as the SELECT or RESET switch.
USER’S GUIDE RESET Switch Depress and hold the RESET switch until all four lamps are turned on. The printer is then reset and restored to the user default settings. While the switch is being depressed, the printer ignores any data. If the switch is released before all the lamps are turned on, the reset function does not work. The RESET switch may be able to cancel an error status. ☛ Caution Remember that the RESET switch clears data from the printer memory and puts the printer into the sleep mode.
CHAPTER 3 CONTROL PANEL OTHER CONTROL FEATURES The printer has the following useful features: Reprint Function You can use the FF/CONT switch as a Reprint switch, you can reprint the last printed page without sending it again from your computer. After you have finished printing, press the SELECT switch to turn the printer off-line and press the FF/CONT switch, so that the printer starts reprinting the last printed page.
USER’S GUIDE Test Print Mode The printer has a test print mode where you can select and perform any of three test prints. Follow these steps: 1. Press the SELECT switch to turn the printer off-line. 2. Hold down the FF/CONT switch and press the SELECT switch. The printer enters the test print mode. The ALARM lamp blinks to indicate that the first choice, Test sample page, is selected. See the table below. 3. Press the FF/CONT switch to select another test.
CHAPTER 3 CONTROL PANEL Reset/Hex Dump Mode The printer has a reset/hex dump mode where you can select and perform any of three resets or a hex dump print. Follow these steps: 1. Press the SELECT switch to turn the printer off-line. 2. Hold down the SELECT switch and press the FF/CONT switch. The printer enters the reset/hex dump mode. The ALARM lamp blinks to indicate that the first choice, User Reset 1, is selected. See the table below. 3. Press the FF/CONT switch to select another choice.
USER’S GUIDE 3–8
CHAPTER 4 OPTIONS CHAPTER 4 OPTIONS SERIAL INTERFACE BOARD To connect the printer with a serial interface to a DOS computer or to an Apple Macintosh computer, you need to install the optional serial interface board. When you have installed a serial interface board, you can share the printer between two computers using the parallel and serial interfaces at the same time. Automatic interface selection is a standard feature.
USER’S GUIDE Selecting the RS-422A (Apple) or RS-232C (IBM) Serial Interface ✒ Note This section is only for printer models which have had the serial interface installed. ☛ Caution Be sure to select the serial interface type to match your computer as follows: • Select RS-422A(Apple) for Macintosh computers: because RS-422A has been factory selected, if you are using a Macintosh computer, you do not need to change the setting. You may skip this section.
CHAPTER 4 OPTIONS Setting the Serial Interface Parameters ✒ Note This section is only for printer models which have had the serial interface installed. Caution Be sure to set the parameters to match your computer as follows: • Never change the RS-422A parameters for Apple Macintosh computers. The RS-422A parameters have been correctly set at the factory for Apple Macintosh computers, you do not need to change the setting. You may skip this section.
USER’S GUIDE Table 1: Serial Interface Parameters Settings Selector Parameters On (up) Off (down) 1 Baud Rate — See Table 2. — 2 Baud Rate — See Table 2. — 3 Data Length 7 bits 8 bits 4 Stop Bit 2 bits 1 bit 5 Parity — See Table 3. — 6 Parity — See Table 3.
CHAPTER 4 OPTIONS Connecting the Serial Interface Cable ✒ Note This section is only for printer models which have had the serial interface installed. You need a serial interface cable with an 8-pin, DIN-type connector to connect your printer and computer. ✒ Note Consult your dealer for a serial interface cable. • If you are a Macintosh user, you can easily find the necessary cable at a local computer store.
USER’S GUIDE MEMORY BOARD Additional memory is useful and maybe necessary if you are downloading many different fonts or are printing a very complex document. The printer has either 0.5, 1 or 2 MB of memory as standard. The memory capacity can be expanded up to 2 MB with an optional memory board. Two types of memory boards are optionally available: one for 1 MB memory expansion and another for 1.5 MB memory expansion. ✒ Note The printer can recognize a maximum of only 2 MB of memory.
CHAPTER 5 MAINTENANCE CHAPTER 5 MAINTENANCE REPLACING THE TONER CARTRIDGE The printer can print approximately 3,000 pages with one toner cartridge. When the toner cartridge is running low, the ALARM and TONER lamps are turned on once every 5 seconds to indicate toner low. ✒ Note • It is recommended that you always keep a new toner cartridge ready for use for when you get the toner low warning. • Discard the used toner cartridge according to local regulations.
USER’S GUIDE Follow these steps to replace the toner cartridge: 1. Lift the multi-purpose sheet feeder to remove it. Fig. 5-2 Removing the Multi-Purpose Sheet Feeder 2. Gently push the shutter lever all the way to the rear of the printer. ✒ Note The toner cartridge cannot be removed unless the shutter is completely closed by turning the lever fully to the rear. Fig.
CHAPTER 5 MAINTENANCE 3. Remove the old toner cartridge from the printer. Fig. 5-4 Removing the Old Toner Cartridge ☛ Caution Handle the toner cartridge carefully. If toner scatters and your hands or clothes get dirty, wipe or wash it off with cold water immediately. 4. Unpack the new toner cartridge, gently shake it five or six times before installing, and then remove the protective seal. ☛ Caution Only unpack the toner cartridge immediately before installing it into the printer.
USER’S GUIDE 5. Install the new toner cartridge into the drum unit inside the printer. Make sure that the ▲ marks are aligned. Fig. 5-6 Installing the Toner Cartridge into the Drum Unit 6. Gently push the shutter lever to the front of the printer until the two arrow marks are aligned with each other. Fig. 5-7 Opening the Toner Cartridge Shutter 7. Install the multi-purpose sheet feeder. See the section “MULTI-PURPOSE SHEET FEEDER” in Chapter 2.
CHAPTER 5 MAINTENANCE REPLACING THE DRUM UNIT The printer uses a drum unit to create the print images on. Check the print quality. If there has been a noticeable deterioration in the output print quality then the drum unit should be replaced. ✒ Note • When removing the drum unit, handle carefully as it may contain toner. • You should clean the printer at the same time as you replace the drum unit. See “CLEANING THE PRINTER” in this chapter. • Discard the used drum unit according to local regulations.
USER’S GUIDE 3. Open the top cover and drum cover of the printer. ☛ Caution After you have used the printer, some internal parts of the printer are extremely hot. When you open the top cover of the printer, never touch the shaded parts shown in the following diagram. Fig. 5-9 Inside the printer 4. Remove the old drum unit and lift the drum unit gently. Make sure that you grasp the ▲ marks. Fig.
CHAPTER 5 MAINTENANCE 5. Unpack the drum unit and gently shake it five or six times horizontally. Fig. 5-11 Unpacking the Drum Unit 6. Remove the protective parts ① - ⑥ in order as shown below. Fig. 5-12 Removing the Protective Parts ☛ Caution • Only unpack a drum unit immediately before installing it into the printer. If an unpacked drum unit is subjected to direct sunlight or room light, the unit may be damaged. • Handle the toner cartridge and the drum unit carefully as it may contain the toner.
USER’S GUIDE 7. Hold the drum unit flat and install the new drum unit into the printer. Fig. 5-13 Installing the Drum Unit 8. Close the drum cover and press until the locking pegs click into position and then close the top cover. 9. Install the toner cartridge into the drum unit inside the printer. See the chapter “REPLACING THE TONER CARTRIDGE” for more information. 10. Plug the power cord.
CHAPTER 5 MAINTENANCE ADJUSTING THE PRINT DENSITY The print density dial is located near the power cord on the back of the printer. You can use it to adjust the amount of toner applied to the paper. When the toner cartridge and drum unit are replaced, or if the operating temperature and humidity are high or low, print conditions may change causing darker or lighter printouts. Use a screwdriver to turn the print density dial clockwise for darker printouts and counterclockwise for lighter printouts.
USER’S GUIDE CLEANING THE PRINTER Clean the printer exterior and interior periodically. If printed pages get stained with toner, clean the printer interior and drum unit. ✔ Warning Before cleaning the printer, unplug the power cord. Cleaning the Printer Exterior Clean the printer exterior as follows: 1. Unplug the power cord. 2. Remove the paper in the multi-purpose sheet feeder. 3. Use a damp cloth for cleaning. ✒ Note Use water or neutral detergents for cleaning.
CHAPTER 5 MAINTENANCE Cleaning the Printer Interior and Drum Unit Clean the printer interior and the drum unit as follows: 1. Unplug the power cord. 2. Remove the multi-purpose sheet feeder. 3. Open the top cover of the printer. 4. Open the drum cover. ✒ Note After you have used the printer, some internal parts of the printer are extremely hot. When you open the top cover of the printer, never touch the shaded parts shown in the following diagram. Fig. 5-15 Inside the printer 5.
USER’S GUIDE ✔ Warning Use water or neutral detergents for cleaning. Cleaning with volatile liquids such as thinners or benzene will damage the internal surfaces of the printer. 6. Take the drum unit out of the printer and put it aside. 7. Wipe the following electric plates ③, ④, ⑤ with cleaning alcohol on a cotton swab. Wipe the scanner window ⑥ and the toner sensor ⑦ with a soft dry cloth. ➄ Electric Plate ➆ Toner Sensor Clean Here ➂ Electric Plate ➃ Electric Plate ➅ Scanner Window Fig.
CHAPTER 5 MAINTENANCE 9. Clean the primary corona wire inside the drum unit by gently sliding the tab right and left several times. Home Position (▲) Fig. 5-18 Cleaning the Primary Corona Wire 10. Position the tab at left end of the drum unit (▲ mark position.) ✔ Warning Be sure to position the tab at the home position to the left end of the drum after cleaning. 11. Install the drum unit into the printer. See the section “REPLACING THE DRUM UNIT” in Chapter 5. 12. Close the drum cover and top cover. 13.
USER’S GUIDE RE-PACKING THE PRINTER ☛ Caution Whenever you transport the printer, use the packing materials which are provided with your printer. Also, follow the steps below to re-pack the printer, or the printer will be damaged. 1. Unplug the printer from the AC outlet. 2. Remove the multi-purpose sheet feeder and wrap it in the plastic bag. 3. Open the top cover and the drum cover. 4. Remove the drum unit assembly, referring to the previous section.
CHAPTER 5 MAINTENANCE 5. Place the drum unit assembly in the plastic bag, fold the plastic bag under the drum unit assembly, and wrap it in the corrugated cardboard. Fig. 5-20 Placing the Drum in the Plastic Bag and Wrapping it in the Corrugated Cardboard 6. Close the top cover, the drum cover, the paper support wire, and the output tray. 7. Wrap the printer in the plastic bag and place it in the carton box with the Styrofoam. 8.
USER’S GUIDE 5–16
CHAPTER 6 TROUBLESHOOTING CHAPTER 6 TROUBLESHOOTING ALARM INDICATIONS AT A GLANCE Operator Calls If an error occurs, the printer indicates an ‘operator call’ by blinking the ALARM lamp and any of the following lamps. Find the error and take the proper action to correct it. The printer automatically recovers from most errors, but you may need to reset the printer with the switches as described below.
USER’S GUIDE For errors shown below, the printer indicates an operator call by blinking the ALARM lamp and printing the error messages on paper. Error Memory Full Action • • • • Print Overrun • • • 6–2 Press the FF/CONT switch to print the data remaining in the printer. If you are using the supplied Windows driver, try again after setting the TrueType mode to “Print as Graphics” in the PRINT menu of your application software. Expand the printer memory with the optional memory board.
CHAPTER 6 TROUBLESHOOTING Error Serial Interface Input Buffer Overflow Action • Press the FF/CONT switch to resume printing. • Check the communication parameters settings such as handshake protocol on both your computer and printer. • If the error occurs again, the interface hardware may be damaged, consult your dealer. ✒ Note If the printer does not operate as you expect it to, it is recommended that you perform a user reset or factory reset with the switches or unplug the printer.
USER’S GUIDE Service Calls If an unrecoverable error occurs, the printer indicates the need for a service call by lighting all the lamps and then the following combination of lamps alternately: Service Call Laser BD mal-function ❍ ● ❍ ❍ Program error ❍ ❍ ● ❍ D-RAM error ALARM READY DATA MANUAL Fuser malfunction ● ❍ ❍ ❍ Service Call ALARM READY DATA MANUAL Service A ❍ ● ● ❍ Service B ● ● ● ❍ Service C ❍ ❍ ❍ ● Service D ● ❍ ❍ ● Service Call Service E0 Service E1 Service P NV-RAM error ● ❍ ● ●
CHAPTER 6 TROUBLESHOOTING PAPER JAMS Before you clear the paper jam error, you need to find the location of the paper jams. Locate the position referring to the following figure. Paper Top Cover Drum Cover Multi-Purpose Sheet Feeder Drum Unit Output Tray Fig. 6-1 Locating Paper Jam Position After locating the position, clear the jammed paper referring to the following descriptions. If the jammed paper is removed completely, the printer may resume printing.
USER’S GUIDE ❏ Paper Jam in the Multi-Purpose Sheet Feeder If a paper jam has occurred inside the multi-purpose sheet feeder, open the multi-purpose sheet feeder to pull up the jammed paper upward out of the feeder; then close the multi-purpose sheet feeder. Also, open the top cover and check that a torn piece doesn’t remain inside the printer referring to the next section. Fig. 6-3 Paper Jam in the Feeder If the paper cannot be pulled up, see the next section “Paper Jam Under the Drum Cover.
CHAPTER 6 TROUBLESHOOTING ❏ Paper Jam Inside the Printer If a paper jam has occurred under the drum unit, you must; remove the multi-purpose sheet feeder, open the top cover and the drum cover, remove the drum unit, and pull the jammed paper out of the printer. Then, re-install the drum unit and close the covers. Fig. 6-5 Paper Jam Inside the Printer ☛ Caution After you have used the printer, some internal parts of the printer are extremely hot.
USER’S GUIDE Q&A This section contains questions and answers for using your printer. If you have encountered problem, find the question relating to your problem and take the steps recommended to correct the problem. Setting up the Printer Hardware Question The printer does not work. All lamps are off. The printer does not print. Recommendation The printer may be in sleep mode. Press any switch to wake up printer. Check the following: • The protective parts have been removed.
CHAPTER 6 TROUBLESHOOTING Questions The printer prints, but it prints incorrect information. Sometimes it prints a couple of characters and then ejects the page, etc. The printer does not print when I press the Print Screen Key. (DATA lamp On) The printer prints the first part of my document but doesn’t print the last page.
USER’S GUIDE Questions I cannot print from my application software. How can I change the printer’s default settings? Sometimes I get a Print Overrun error when printing certain documents from Windows. Sometimes I get the Memory Full message. How can I correct this? Recommendation • If you are using Windows 3.1, make sure the supplied printer driver is installed and selected with your application software. • If you are using Windows 3.
CHAPTER 6 TROUBLESHOOTING Questions I cannot print from my application software. Recommendations • Make sure that the supplied printer driver is installed in the System Folder and it is selected with Chooser. • Check the PORT selection within Chooser : it should match the port you physically attached the printer cable to. • The serial slide switch of the optional interface board is in the RS-422A position. • Check the printer cable type (you should not be using a Local-Talk or straight-thru cable.
USER’S GUIDE Printing Questions The printer prints unexpectedly or it prints garbage. The printer cannot print full pages of a document. An error message “Print Overrun” occurs. The printer prints the first couple of pages correctly, then some pages have text missing. The printer cannot print my spreadsheet. A "Memory Full" error message occurs. My headers or footers appear when I view my document on screen but do not show up when I print them.
CHAPTER 6 TROUBLESHOOTING Print Quality Questions Printouts are too dark or light. Printed pages contains white stripes. Recommendations Turn the print density dial counterclockwise for lighter images and clockwise for darker images. It has been factory set to the middle position. See “ADJUSTING THE PRINT DENSITY” in Chapter 5. You may clear the problem by wiping the scanner windows with a soft cloth. ( See “Cleaning the printer interior and Drum unit.
USER’S GUIDE Printed pages have white spots in black text and graphics area. • Make sure that you use paper that meets the specifications. Rough surface or thick media can cause the problem. • If you still have same problem, replace the drum unit with a new one. Fig. 6-9 White Spots Toner scatters and stains the printed page. If toner scatters over the whole printing surface, adjust the print density dial inside the printer anticlockwise. See “ADJUSTING THE PRINT DENSITY” in Chapter 5.
CHAPTER 6 TROUBLESHOOTING The whole page is printed in black. Wipe the electric plate with cleaning alcohol. See “Cleaning the printer interior and Drum Unit” in Chapter 5. Never use heat-sensitive paper as it will cause this problem. If the same problem occurs after cleaning, replace the drum unit with a new one. Fig. 6-11 Black Page Nothing is printed on the page. • • Make sure that the toner cartridge is not empty and that the sealing tape had been removed from the toner cartridge.
USER’S GUIDE Printed pages are stained at fixed intervals. The problem may disappear during extended use, if the printer has not been used for a long time. The surface of the drum has been scratched or exposed to light. Replace the Drum Unit with a new one. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come together right now, Here come Flat-top ,he come.
APPENDICES APPENDICES PRINTER SPECIFICATIONS Printing Print Method Electrophotography by semiconductor laser beam scanning Laser Wavelength : 780 nm Output : 5 mW max Resolution 300 dots/inch Print Quality Normal printing mode Economy printing mode (50% toner saving) Print Speed 6 pages/minute (when loading A4 or letter-size paper from the multi-purpose sheet feeder) Warm-Up Max. 1 minute at 23°C (73.
USER’S GUIDE Functions CPU MC68EC000 16 MHz Emulation Automatic emulation selection among HP LaserJet IIP (PCL level 4), EPSON FX-850, or IBM Proprinter XL Printer Driver Windows 3.1 driver, supporting Brother Native Compression mode and bi-directional capability Optional Macintosh driver (Standard in some countries.) Interface Bi-directional parallel RS-422A/RS-232C serial interface is optionally available. (The serial interface is a standard in some countries.) Memory 0.5, 1.0 or 2.
APPENDICES PARALLEL INTERFACE SPECIFICATION Interface Connector Printer Side: Amphenol FCN-685J036-L/X or equivalent A shielded cable should be used. Pin Assignment Pin No. Signal Direction Pin No. Signal Direction 1 DATA STROBE Input 19 0V (S.G.) – 2 3 4 5 6 7 8 9 10 DATA 1 DATA 2 DATA 3 DATA 4 DATA 5 DATA 6 DATA 7 DATA 8 ACKNLG Input Input Input Input Input Input Input Input Output 20 21 22 23 24 25 26 27 28 0V (S.G.) 0V (S.G.) 0V (S.G.) 0V (S.G.) 0V (S.G.) 0V (S.G.) 0V (S.G.) 0V (S.G.
USER’S GUIDE RESIDENT FONTS The following bitmapped fonts are resident in this printer. Brougham10, 12 point, upright/normal upright/bold italic/normal italic/bold Brougham 12, 10 point upright/normal upright/bold italic/normal italic/bold Letter Gothic 16.66, 8.5 point upright/normal upright/bold italic/normal italic/bold ( Portrait and Landscape are available for the above.
APPENDICES SYMBOL SETS/ CHARACTER SETS * IBM mode • PC-8 • PC-8 D/N • PC-850 • PC-852 • PC-860 • PC-863 • PC-865 • PC-8 Turkish * EPSON mode • US ASCII • German • UK ASCII I • French I • Danish I • Italy • Spanish • Swedish • Japanese • Norwegian • Danish II • UK ASCII II • French II • Dutch • South African • PC-8 • PC-8 D/N • PC-850 • PC-852 • PC-860 • PC-863 • PC-865 • PC-8 Turkish * HP mode • ISO14 JIS ASCII • ISO57 Chinese • ISO11 Swedish • HP Spanish • ISO17 Spanish • ISO10 Swedish • ISO16 Portugues
USER’S GUIDE ❏ HP LaserJet IIP The following table shows characters available only in the corresponding character set. The numbers at the top of the table are code values with which characters are to be replaced in the Roman 8 character set. For other characters, see the character set of Roman 8.
APPENDICES ❏ HP LaserJet IIP, EPSON FX-850, IBM Propritner XL ❏ EPSON FX-850 Appendix–7
USER’S GUIDE The following table shows characters available only in the corresponding character set. The numbers at the top of the table are code values with which characters are to be replaced in the US ASCII character set. For other characters, see the character set of US ASCII.
INDEX INDEX A front view 1-2 alarm 6-1 ALARM lamp 3-2, 6-1–4 H hex dump mode 3-7 B bi-directional communication 1-4, Appendix-3 I interface error 6-2–3 C carton box 5-14–15 Character Set Appendix-5 Cleaning 5-10 Control panel 3-1–7 cover open 6-1 D DATA lamp 3-2 Density 5-9 DIP switch 4-3–4 drum unit 5-5 drum life 5-5 Duplex 2-7 L label 2-1, 2-8 lamps 3-1–2 loading paper 2-5–6, 2-8–9 M Macintosh interface 1-4, 4-1 malfunction 6-4 manual duplex 2-7 manual feed 2-8–9 MANUAL lamp 2-8, 3-2 memory boa
USER’S GUIDE paper guide 2-6 paper handling 1-3, 2-1 paper jam 2-6, 6-1, 6-5–7 PAPER lamp 2-6 paper source 2-1–9 paper specifications 2-1 paper support wire 2-10 parallel interface 1-4, Appendix-3 power 1-5 power control 3-5 power save mode 1-4 power supply 1-5 power switch 3-3 printable area 2-3 print configuration 3-6 print density 5-9 printer driver 1-3 printing speed 1-3 print overrun 6-2 print quality 6-13–16 R READY lamp 3-1 rear view 1-2 remote printer console program 1-3 reprint function 3-5 reset
(For USA & CANADA Only) For technical and operational assistance, please call: In USA In Canada 1-800-276-7746 (outside California) 714-859-9700 (within California) 1-800-361-6466 If you have comments or suggestions, please write us at: In USA In Canada Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92718 Brother International Corporation, Ltd. 1, Rue Hôtel De Ville Dollard-des-Ormeaux P.Q.
UL5422001 C Printed in Japan IV
