Brother Laser Printer USER’S GUIDE HL-5380DN For visually-impaired users You can read this manual with Screen Reader 'text-to-speech' software. You must set up the hardware and install the driver before you can use the printer. Please use the Quick Setup Guide to set up the printer. You can find a printed copy in the box. Please read this User's Guide thoroughly before you use the printer. Keep the CD-ROM in a convenient place so you can use it quickly if you need to.
Using this guide Symbols used in this guide We use the following icons throughout this User’s Guide: Warnings tell you what to do to prevent possible personal injury. Cautions specify procedures you must follow or avoid to prevent possible minor injuries. Important specify procedures you must follow or avoid to prevent possible damage to the printer or other object. Electrical Hazard icons alert you to a possible electrical shock. Hot Surface icons warn you not to touch machine parts that are hot.
Safety precautions To use the printer safely If you DO NOT follow these safety instructions, there is a possibility of a fire, electrical shock, burn or suffocation. Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the printer. Before you clean the inside of the printer, make sure that you have turned off the power switch and unplugged the printer from the AC power outlet.
DO NOT use this product to report a gas leak in the vicinity of the leak. Use only the power cord provided with the machine. Plastic bags are used in the packaging of your machine. To avoid danger of suffocation, keep these bags away from babies and children. DO NOT use flammable substances, any type of spray or an organic solvent/liquid containing alcohol or ammonia to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock.
CAUTION After you have just used the printer, some internal parts of the printer will be extremely hot. To prevent injury, when you open the front cover or back cover (back output tray) of the printer, DO NOT touch the shaded parts shown in the illustration. If you do this, you may get burned. Inside the printer (Front View) Open the back cover (Back View) Avoid placing your machine in a high-traffic area.
Note DO NOT remove or damage the caution label located on or around the fuser. v Downloaded from ManualsPrinter.
Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Microsoft, Windows, Windows Server and Internet Explorer are registered trademarks of Microsoft Corporation in the United States and/or other countries. Windows Vista is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries. Apple, Macintosh, Safari and TrueType are trademarks of Apple Inc., registered in the United States and other countries.
Table of Contents 1 About this Printer 1 Carton components ...................................................................................................................................1 Interface cable .....................................................................................................................................1 Front view ............................................................................................................................................3 Back view ...
4 Control Panel 78 Control panel ...........................................................................................................................................78 Buttons ....................................................................................................................................................79 Go ............................................................................................................................................................80 Job Cancel...
Paper jams and how to clear them ........................................................................................................131 JAM MP TRAY (Paper jam in the MP tray) .....................................................................................132 JAM TRAY 1 / TRAY 2 / TRAY 3 (Paper jam inside the paper tray) ...............................................133 JAM DUPLEX (Paper jam in the duplex tray)..................................................................................
About this Printer1 1 About this Printer 1 1 Carton components 1 When you unpack the printer, make sure that you have all of the following parts. Printer Quick Setup Guide CD-ROM AC Power Cord Drum Unit and Toner Cartridge Assembly Interface cable 1 The interface cable is not a standard accessory. Purchase the appropriate cable for the interface you are using. USB cable Please make sure you use a USB 2.0 interface cable that is no longer than 6 feet (2.0 meters).
About this Printer Third party USB ports are not supported by Macintosh. 1 Parallel cable DO NOT use a parallel interface cable that is longer than 6 feet (2.0 meters). Use a shielded interface cable that is IEEE 1284-compliant. Network cable Use a straight-through Category5 (or greater) twisted-pair cable for 10BASE-T or 100BASE-TX Fast Ethernet Network. 2 Downloaded from ManualsPrinter.
About this Printer Front view 1 1 7 1 2 9 3 6 4 5 8 1 Front Cover Release Button 2 Control Panel 3 Face-down Output Tray Support Flap 1 (Support Flap 1) 4 Front Cover 5 Paper Tray 6 Power Switch 7 Face-down Output Tray 8 Multi-purpose Tray (MP Tray) 9 Face-down Output Tray Support Flap 2 (Support Flap 2) 3 Downloaded from ManualsPrinter.
About this Printer Back view 1 1 8 1 7 6 2 5 3 4 1 Back Cover (Back Output Tray) 2 Duplex Tray 3 AC Power Connector 4 Network Activity LEDs (Light Emitting Diodes) 5 10BASE-T / 100BASE-TX (Ethernet) Port 6 USB Interface Connector 7 SO-DIMM (memory) Cover 8 Parallel Interface Connector 4 Downloaded from ManualsPrinter.
About this Printer Positioning the printer 1 1 Read the following before you use the printer. Power supply 1 Use the printer within the recommended power range. Power source: USA and Canada: AC 110 to 120 V, 50/60 Hz Europe and Australia: AC 220 to 240 V, 50/60 Hz The power cord, including extensions, should be no longer than 5 meters (16.5 feet). Do not share the same power circuit with other high-powered appliances, such as an air conditioner, copier, shredder and so on.
Printing Methods2 2 Printing Methods 2 About paper 2 2 Type and size of paper 2 The printer loads paper from the installed paper tray or the multi-purpose tray. The names for the paper trays in the printer driver and this guide are as follows: Paper tray Tray 1 Multi-purpose tray MP Tray Optional lower tray unit Tray 2 / Tray 3 Duplex unit for automatic duplex printing DX When looking at this page on the CD-ROM, you can jump to the page for each printing method by clicking p in the table.
Printing Methods Media type Tray 1 Tray 2/ Tray 3 Envelopes MP Tray DX Envelopes p Env. Thin Up to 3 sheets Paper size Number of sheets (80 g/m2 / 20 lb) Tray 1 Tray 2/ Tray3 A4, Letter, B5 (ISO), Executive, A5, A6, B6 (ISO), A5(Long Edge) A4, Letter, B5 (ISO), Executive, A5, B6 (ISO) 250 sheets 250 sheets / 250 sheets Choose the media type from the printer driver 2 Env. Thick MP Tray Width: 69.8 to 216 mm (2.75 to 8.5 in.) DX A4 Length: 116 to 406.4 mm (4.57 to 16 in.
Printing Methods Recommended paper 2 Europe Plain paper USA Xerox Premier TCF 80 g/m2 Xerox 4200 20 lb Xerox Business 80 g/m2 Hammermill Laser Print (24 lb=90g/m2) Recycled paper Xerox Recycled Supreme 80 g/m2 (Not supported) Transparency 3M CG3300 3M CG3300 Labels Avery laser label L7163 Avery laser labels white #5160 Envelope Antalis River series (DL) (No specific brand recommended) 2 Before you buy a lot of paper, test a small quantity to make sure that the paper is suitable.
Printing Methods Types of envelopes 2 Most envelopes will be suitable for your printer. However, some envelopes may have feed and print quality problems due to the way they have been made. A suitable envelope should have edges with straight, wellcreased folds and the leading edge should not be thicker than two pieces of paper. The envelope should lie flat and not be of baggy or flimsy construction.
Printing Methods Unprintable area 2 The area of the paper that cannot be printed on is shown in the table below: 2 Note When using BR-Script emulation, the edges of the paper that cannot be printed on are 4.32 mm (0.17 in). Portrait 2 A4 Letter Legal B5 (ISO) Executive A5 A6 B6 (ISO) 1 4.23 mm (0.16 in.) 4.23 mm (0.16 in.) 4.23 mm (0.16 in.) 4.23 mm (0.16 in.) 4.23 mm (0.16 in.) 4.23 mm (0.16 in.) 4.23 mm (0.16 in.) 4.23 mm (0.16 in.) 2 6.01 mm (0.24 in.) 6.35 mm (0.25 in.) 6.
Printing Methods Printing methods 2 Printing on plain paper, bond paper and transparencies 2 Printing on plain paper, bond paper or transparencies from Tray 1, 2 or 3 2 Note Transparencies are only for Tray1. (For the recommended paper to use, see About paper on page 6.) a Pull the paper tray completely out of the printer. b While pressing the blue paper-guide release lever (1), slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots.
Printing Methods Note For Legal or Folio size paper, press the release button (1) in the bottom of the paper tray and then pull out the back of the paper tray. (Legal or Folio size paper are not available in some regions.) 2 1 c Put paper in the tray, and make sure that the paper is below the maximum paper mark (bbb). The side to be printed on must be face down. IMPORTANT Make sure the paper guides touch the sides of the paper so it will feed properly.
Printing Methods e Lift up the support flap to prevent paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the printer. 2 1 13 Downloaded from ManualsPrinter.
Printing Methods f Choose the following from the printer driver: Paper Size......(1) Media Type......(2) Paper Source......(3) and any other settings you may want to make. (See Chapter 3: Driver and Software.) 2 Windows® printer driver 1 2 3 BR-Script printer driver for Windows® 1 3 2 Note To use the BR-Script printer driver for Windows® you must install the driver using the Custom Install from the CD-ROM. 14 Downloaded from ManualsPrinter.
Printing Methods Macintosh printer driver 2 1 3 g Send the print data to the printer. IMPORTANT When printing on transparencies, remove each transparency at once after printing. Stacking the printed transparencies may cause a paper jam or the transparency to curl. 15 Downloaded from ManualsPrinter.
Printing Methods Printing on plain paper, bond paper or transparencies from the MP tray 2 (For the recommended paper to use, see About paper on page 6.) a Open the MP tray and lower it gently. b Pull out the MP tray support flap (1). 2 1 c Lift up the support flap to prevent paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the printer. 1 16 Downloaded from ManualsPrinter.
Printing Methods d Put paper in the MP tray. Make sure that the paper stays under the maximum paper mark (b) on both sides of the tray. The side to be printed on must be face up with the leading edge (top of the paper) in first. 2 e While pressing the paper-guide release lever (1), slide the paper guide to fit the paper size. 1 17 Downloaded from ManualsPrinter.
Printing Methods f Choose the following from the printer driver: Paper Size......(1) Media Type......(2) Paper Source......(3) and any other settings you may want to make. (See Chapter 3: Driver and Software.) 2 Windows® printer driver 1 2 3 BR-Script printer driver for Windows® 1 3 2 Note To use the BR-Script printer driver for Windows® you must install the driver using the Custom Install from the CD-ROM. 18 Downloaded from ManualsPrinter.
Printing Methods Macintosh printer driver 2 1 3 g Send the print data to the printer. IMPORTANT When printing on transparencies, remove each transparency at once after printing. Stacking the printed transparencies may cause a paper jam or the transparency to curl. 19 Downloaded from ManualsPrinter.
Printing Methods Printing on thick paper, labels and envelopes 2 When the back output tray is pulled down, the printer has a straight paper path from the MP tray through to the back of the printer. Use this paper feed and output method when you want to print on thick paper, labels or envelopes. (For the recommended paper to use, see About paper on page 6 and Types of envelopes on page 9.) a Open the back cover (back output tray).
Printing Methods d Pull out the MP tray support flap (1). 2 1 e Put paper in the MP tray. Make sure that the paper stays under the maximum paper mark (b). Note • • • • f DO NOT put more than 3 envelopes in the MP tray. Envelope joints that are sealed by the manufacturer should be secure. The side to be printed on must be face up. All sides of the envelope should be properly folded without wrinkles or creases.
Printing Methods g Choose the following from the printer driver: Paper Size......(1) Media Type......(2) Paper Source......(3) and any other settings you may want to make. (See Chapter 3: Driver and Software.) 2 Windows® printer driver 1 2 3 BR-Script printer driver for Windows® 1 3 2 22 Downloaded from ManualsPrinter.
Printing Methods Note • To use the BR-Script printer driver you must install the driver using the Custom Install from the CD-ROM. • When you use Envelope #10, choose Com-10 for the Paper Size. • For other envelopes which are not listed in the printer driver, such as Envelope #9 or Envelope C6, choose User Defined... (For more information on envelope sizes, see Paper size on page 159.
Printing Methods i When you have finished printing, reset the two gray levers which are pulled down at step b back to the original position. Note 2 • Remove each sheet or envelope at once after printing. Stacking the sheets or envelopes may cause the paper to jam or curl. • If envelopes get smudged during printing set the Media Type to Thick Paper or Thicker Paper to increase the fixing temperature.
Printing Methods Duplex printing 2 The supplied printer drivers for Windows® 2000 or greater and Mac OS X 10.3.9 or greater all enable duplex printing. For more information about how to choose the settings, see the Help text in the printer driver. Guidelines for printing on both sides of the paper 2 2 If the paper is thin, it may wrinkle. If paper is curled, straighten it and then put it back in the paper tray or the MP tray. If the paper is not feeding properly, it may be curled.
Printing Methods d Send the data to the printer. The printer will automatically print all the even-numbered pages on one side of the paper first. 2 e Remove the printed even-numbered pages from the output tray and then , in the same order 1, put them back in the paper tray with the side to be printed on (blank side) face down. Follow the instructions on the computer screen. 1 f Put papers in opposite order when the Back output tray is opened.
Printing Methods Manual duplex printing from the MP tray 2 Note Before putting the sheets back in the MP tray, you will have to straighten them, or you may get paper jams. a In the printer driver choose the Basic tab, and choose the Duplex printing mode from the Duplex / Booklet setting, and then from the Basic tab choose the Paper Source to be MP Tray. b c d Click the Duplex Settings... button, the Duplex Settings will appear.
Printing Methods e Remove the printed even-numbered pages from the output tray and then, in the same order 1, put them back into the MP tray. Put the paper with the side to be printed on (the blank side) face up. Follow the instructions on the computer screen. 2 1 f Put papers in opposite order when the Back output tray is opened. The printer will now automatically print all the odd-numbered pages. Paper orientation for manual duplex printing 2 The printer prints the second page first.
Printing Methods Automatic duplex printing 2 If you are using the Macintosh Printer Driver, see Duplex Printing on page 65. a b Put paper in the paper tray or MP tray. 2 For the Windows® printer driver 1 Open the Properties dialog box in the printer driver. 2 From the General tab, click the Printing Preferences button. 3 From the Basic tab, choose Duplex from the Duplex / Booklet setting. 4 Click the Duplex Settings... button, the Duplex Settings will appear.
Printing Methods For the BR-Script printer driver 1 Open the Properties dialog box in the printer driver. 2 From the General tab, click the Printing Preferences button. 3 From the Layout tab, choose Orientation, Print on Both Sides and Page Order. 4 Click OK. The printer will print on both sides of the paper automatically. 2 30 Downloaded from ManualsPrinter.
Printing Methods Booklet printing a b 2 Put paper in the paper tray or MP tray. 2 For the Windows® printer driver 1 Open the Properties dialog box in the printer driver. 2 From the General tab, click the Printing Preferences button. 3 From the Basic tab, choose Booklet from the Duplex / Booklet setting. 4 Click the Duplex Settings... button, the Duplex Settings will appear. 5 Choose Use Duplex Unit or Manual Duplex from the Duplex Mode Setting. 6 Click OK.
Printing Methods Carbon copy printing 2 Carbon copy printing allows you to automatically print one page of data on different kinds of paper by changing the paper source. You can make copies as though you are printing on carbon paper using a dot matrix printer. For example, you can print ‘Data A’ to ‘Sheet 1’ which is blue colored paper and then to ‘Sheet 2’ which is yellow colored and has some information already printed on it.
Driver and Software3 3 Driver and Software 3 Printer driver 3 A printer driver is software that translates data from the format used by a computer to the format that a particular printer needs. Typically, this format is page description language (PDL). 3 The printer drivers for the supported versions of Windows® and Macintosh are on the CD-ROM we have supplied or on the Brother Solutions Center at http://solutions.brother.com/. Install the drivers by following the Quick Setup Guide.
Driver and Software Windows® printer driver BR-Script printer driver Windows® 2000 Professional p p Windows® XP Home Edition p p Windows® XP Professional p p Windows Vista® p p Windows Server® 2003 p p Windows Server® 2008 p p Windows® XP Professional x64 Edition p p Windows Server® 2003 x64 Edition p p Mac OS X 10.3.
Driver and Software You can change the following printer settings when you print from your computer.
Driver and Software Features in the printer driver (for Windows®) 3 (For more information, see the Help text in the printer driver.) Note • The screens in this section are on based Windows® XP. The screens on your computer will vary depending on your operating system. • You can access the Printing Preferences dialog box by clicking Printing Preferences... in the General tab of the Printer Properties dialog box.
Driver and Software Paper Size 3 From the drop-down list choose the Paper Size you are using. Orientation 3 Orientation selects the position of how your document will be printed (Portrait or Landscape). Portrait 3 Landscape 1 1 Copies 3 The copies selection sets the number of copies that will be printed. Collate With the Collate check box selected, one complete copy of your document will be printed and then repeated for the number of copies you selected.
Driver and Software Resolution 3 You can choose the resolution as follows. 300 dpi 600 dpi HQ 1200 3 1200 dpi Note If you use the high quality 1200 dpi setting (1200 x 1200 dpi) the print speed will be slower. Print Setting 3 You can manually change the print setting. General This is a printing mode for general printing of documents. Graphics This is the best mode for printing documents that contain graphics. Office Document This is the best mode for printing office documents.
Driver and Software Duplex / Booklet 3 When you want to print a booklet or do duplex printing, use this function, and then from the Basic tab, choose a Duplex / Booklet (See Duplex printing on page 25). None Disable duplex printing. 3 Duplex When you want to do duplex printing, use this function. If you choose Duplex and click Duplex Settings... button. You can set the following settings. • Duplex Mode • Use Duplex Unit In this mode, the printer prints on both sides of the paper automatically.
Driver and Software Paper Source 3 You can choose Auto Select, Tray1, Tray2 1, Tray3 1, MP Tray or Manual and specify separate trays for printing the first page and for printing from the second page onwards. 1 Tray2 and Tray3 are options. You must add Tray2 or Tray3 in the Accessories tab to select Tray2 or Tray3 from the driver. (See Accessories tab on page 45.
Driver and Software Use Watermark 3 You can put a logo or text into your documents as a watermark. You can choose one of the preset watermarks, or you can use a bitmap file or text that you have created. When you use a bitmap file as a watermark, you can change the size of the watermark and put it anywhere you like on the page. 3 When you use text as a watermark, you can change the Text, Font, Style, Size and Darkness settings.
Driver and Software Administrator 3 Administrators have the authority to limit the number of copies, scaling setting and watermark setting functions. Password Enter the password into this box. 3 Set Password... Click here to change the password. Set Click here current password. Then you can change the settings. Copies Lock Lock the copy pages selection to prevent multiple copy printing.
Driver and Software Sleep Time 3 When the printer does not receive data for a certain period of time, it enters sleep mode. In sleep mode, the printer acts as though it were turned off. When you choose Printer Default the timeout setting will be 1 minute. Intelligent Sleep Mode automatically adjusts to the most suitable timeout setting depending on the frequency of your printer use. While the printer is in sleep mode, Back light is off, the LCD shows SLEEP, but the printer can still receive data.
Driver and Software Density Adjustment 3 Increase or decrease the print density. Note The Density Adjustment is not available when you set the Resolution to HQ 1200. 3 Improve Print Output 3 This feature allows you to improve a print quality problem. Reduce Paper Curl If you choose this setting, the paper curl may be reduced. If you are printing only a few pages, you do not need to choose this setting. We recommend that you change the printer driver setting in Media Type to a Thin Paper setting.
Driver and Software Accessories tab 3 Note From the Start menu, select Control Panel and then Printers and Faxes 1. Right-click the Brother HL5380DN series icon and select Properties to access the Accessories tab. 1 Printers for Windows® 2000 users. 3 When you install the optional accessories, you can add and choose their settings in the Accessories tab as follows. 1 2 4 3 5 Available Options (1) You can manually add and remove the options that are installed on the printer.
Driver and Software Auto Detect (5) The Auto Detect function finds the currently installed optional devices and shows the available settings in the printer driver. When you click Auto Detect, options that are installed on the printer will be listed in Installed Options(1). You can manually add or remove the options by choosing an optional device you want to add or remove, and then clicking Add or Remove.
Driver and Software Support 3 Note You can access the Support dialog box by clicking Support... in the Printing Preferences dialog box. 3 1 2 3 4 5 6 Brother Solutions Center (1) The Brother Solutions Center (http://solutions.brother.com/) is a website offering information about your Brother product including FAQs (Frequently Asked Questions), User’s Guides, driver updates and tips for using your printer. Genuine Supplies Website...
Driver and Software Status Monitor 3 This reports the printer status (any errors that may happen with the printer) when printing. If you would like to turn the status monitor on, follow these steps: Click the Start button, All Programs 1, Brother, your printer (Brother HL-5380DN), and then Status Monitor. 1 3 Programs for Windows® 2000 users 48 Downloaded from ManualsPrinter.
Driver and Software Using the BR-Script3 printer driver (PostScript® 3™ language emulation for Windows®) 3 (For more information, see the Help text in the printer driver.) Note • To use the BR-Script3 printer driver you must install the driver using the Custom Install from the CDROM. 3 • The screens in this section are based on HL-5380DN with Windows® XP. • The screens on your computer may vary depending on your operating system.
Driver and Software Printing Preferences 3 Note You can access the Printing Preferences dialog box by clicking Printing Preferences... in the General tab of the Brother HL-5380DN BR-Script3 Properties dialog box. Layout tab 3 You can change the layout setting by choosing the settings for Orientation, Print on Both Sides (Duplex), Page Order and Page Per Sheet. Orientation Orientation selects the position of how your document will be printed.
Driver and Software Paper/Quality tab Choose the Paper Source. 3 Paper Source You can choose Automatically Select, Auto Select, Tray1, Tray2 1, Tray3 1, MP Tray or Manual Feed. 1 Tray2 and Tray3 are options. 51 Downloaded from ManualsPrinter.
Driver and Software Advanced options 3 1 3 2 a Choose the Paper Size and Copy Count(1). Paper Size From the drop-down box choose the Paper Size you are using. Copy Count The copy selection sets the number of copies that will be printed. b Set the Scaling and True Type Font settings (2). Scaling Specifies whether to reduce or enlarge documents, and by what percentage. True Type Font Specifies the TrueType font options.
Driver and Software c You can change settings by choosing a setting in the Printer Features list (3): 3 3 Print Quality You can choose the following print quality settings. 1200 dpi HQ 1200 600 dpi 300 dpi Media Type You can use the following types of media in your printer. For the best print quality, select the type of media that you wish to use. Plain Paper Env. Thick Thin Paper Env.
Driver and Software Toner Save You can conserve toner use with this feature. When you set Toner Save mode to On, print appears lighter. The default setting is Off. Note • We do not recommend Toner Save for printing Photo or Greyscale images. • Toner Save mode is not available for 1200 dpi or HQ 1200 resolution. 3 Sleep Time When the printer does not receive data for a certain period of time, it enters sleep mode. In sleep mode, the printer acts as though it were turned off.
Driver and Software Improve Toner Fixing If you choose this setting, the toner fixing on paper may be improved. If this selection does not provide enough improvement, select Thicker Paper in Media Type settings. Density Adjustment Increase or decrease the print density. 3 55 Downloaded from ManualsPrinter.
Driver and Software Features in the printer driver (for Macintosh) 3 This printer supports Mac OS X 10.3.9 or greater. Note The screens in this section are based on Mac OS X 10.5. The screens on your Macintosh will vary depending on your operating system. 3 Choosing page setup options 3 You can set the Paper Size, Orientation and Scale. a From an application such as Apple TextEdit, click File, then Page Setup. Make sure HL-XXXX (where XXXX is your model name.
Driver and Software For Mac OS X 10.5 For more page setup options, click the disclosure triangle beside the Printer pop-up menu. 3 Choosing printing options 3 To control special printing features, choose the options in the Print dialog box. 57 Downloaded from ManualsPrinter.
Driver and Software Cover Page 3 You can make the following cover page settings: 3 Print Cover Page If you want to add a cover page to your document, use this function. Cover Page Type Choose a template for the cover page. Billing Info If you want to add the billing information to the cover page, enter text in the Billing Info box.
Driver and Software Layout 3 3 Pages per Sheet Choose how many pages will appear on each side of the paper. Layout Direction When you specify the pages per sheet, you can also specify the direction of the layout. Border If you want to add a border, use this function. Two-sided See Duplex Printing on page 65. Reverse Page Orientation (For Mac OS X 10.5) Check Reverse Page Orientation to reverse the data from up to down. 59 Downloaded from ManualsPrinter.
Driver and Software Secure Print 3 3 Secure documents are documents that are password protected when they are sent to the printer. Only the people who know the password will be able to print them. Since the documents are secured at the printer, you must enter the password using the control panel of the machine to print them. If you want to create a secure print job, check the Secure Print. Enter a user name, job name and password, then click Print.
Driver and Software Print Settings 3 You can change settings by choosing a setting in the Print Settings list: Basic tab 3 Media Type You can change the media type to one of the following: Plain Paper Thin Paper Thick Paper Thicker Paper Bond Paper Transparencies Envelopes Env. Thick Env. Thin Recycled Paper Resolution You can choose the resolution as follows: 300 dpi 600 dpi HQ 1200 1200 dpi 61 Downloaded from ManualsPrinter.
Driver and Software Toner Save Mode You can conserve toner use with this feature. When you set Toner Save Mode to On, print appears lighter. The default setting is Off. Note • We do not recommend Toner Save for printing Photo or Greyscale images. • Toner Save Mode is not available for 1200 dpi or HQ 1200 resolution. 3 Reverse Print (For Mac OS X 10.3 and 10.4) Check Reverse Print to reverse the data from up to down. 62 Downloaded from ManualsPrinter.
Driver and Software Advanced tab 3 Graphics Quality You can change the print quality as follows: Photo This is a photograph mode (gradation priority). Choose this setting for printing photographs that have continuous gradation. You can represent soft contrasts between various shades of grey. Graphics This is a graphics mode (contrast priority). Choose this setting for printing text and figures, such as business and presentation documents. You can represent sharp contrasts between shaded areas.
Driver and Software Sleep Time When the printer does not receive data for a certain period of time, it enters sleep mode. In sleep mode, the printer acts as though it were turned off. The default setting for timeout is 1 minute. If you want to change the sleep time, choose Manual and then enter the time in the text box on the driver. While the printer is in sleep mode, Back light is off, the LCD shows SLEEP, but the printer can still receive data.
Driver and Software Duplex Printing 3 Use duplex unit. Select Layout. Choose Long-edge binding or Short-edge binding in Two-Sided. 3 Manual duplex Select Paper Handling. For Mac OS X 10.3 and 10.4 Choose Odd numbered pages and print. Turn the paper over and reload it in the tray, and then choose Even numbered pages and print. 65 Downloaded from ManualsPrinter.
Driver and Software For Mac OS X 10.5 Choose Odd Only and print. Turn the paper over and reload it in the tray, and then choose Even Only and print. 3 Status Monitor 3 This reports the printer status (any errors that may happen with the printer) when printing. If you would like to turn the status monitor on, follow these steps: For Mac OS X 10.3 and 10.4 a Run the Printer Setup Utility (from the Go menu, choose Applications, Utilities), then choose the printer.
Driver and Software Using the BR-Script3 printer driver (Post Script® 3™ language emulation for Macintosh) 3 Note • To use the BR-Script3 printer driver on a Network, see the Network User’s Guide on the CD-ROM. • To use the BR-Script3 printer driver, you need to set the EMULATION to BR-SCRIPT3 using the control panel or Web Based Management (web browser) before connecting the interface cable. (See Menu table on page 89.
Driver and Software b Open the Utilities folder. 3 c Double-click the Printer Setup Utility icon. d Click Add. For Mac OS X 10.3 users, go to e. For Mac OS X 10.4 or greater users, go to f. 68 Downloaded from ManualsPrinter.
Driver and Software e Choose USB. 3 f Choose the model name and make sure that Brother is in Printer Model (Print Using), then select the model name that shows BR-Script in the Model Name (Model), and then click Add. For Mac OS X 10.3 users: 69 Downloaded from ManualsPrinter.
Driver and Software For Mac OS X 10.4 or greater users: 3 g From the Printer Setup Utility menu, choose Quit Printer Setup Utility. 70 Downloaded from ManualsPrinter.
Driver and Software For Mac OS X 10.5 a From the Apple menu choose System Preferences. 3 b Select Print & Fax. 71 Downloaded from ManualsPrinter.
Driver and Software c Click +. 3 d Choose the Printer Name and choose Select a driver to use... in Print Using, and then choose the Printer Name that shows BR-Script in Model Name, and click Add. e Quit System Preferences. 72 Downloaded from ManualsPrinter.
Driver and Software Uninstalling the printer driver 3 You can uninstall the printer driver that you have installed with the following steps. Note • This is not available if you installed the printer driver from the Windows® Add a printer function. • After uninstalling, we recommend that you restart your computer to remove files that were in use during the uninstall.
Driver and Software e Drag the folder (from the Macintosh HD (Startup Disk), choose Library, Printers, Brother) into the Trash and then empty the Trash. f Restart the Macintosh. 3 74 Downloaded from ManualsPrinter.
Driver and Software Software 3 Software for networks 3 BRAdmin Light 3 3 BRAdmin Light is a utility for initial setup of Brother network connected devices. This utility can search for Brother products on your network, view the status and configure basic network settings, such as IP address. The BRAdmin Light utility is available for Windows® 2000/XP, Windows Vista® and Windows Server® 2003/2008 and Mac OS X 10.3.9 (or greater) computers.
Driver and Software BRPrint Auditor (for Windows®) 3 The BRPrint Auditor software brings the monitoring power of Brother network management tools to locally connected machines. This utility allows a client computer to collect usage and status information from a machine connected via the parallel or USB interface. The BRPrint Auditor can then pass this information to another computer on the network running BRAdmin Professional 3 or Web BRAdmin 1.45 or greater.
Driver and Software Adobe Systems Incorporated. PostScript® Language Reference, 3rd edition. Addison-Wesley Professional, 1999. ISBN: 0-201-37922-8 Adobe Systems Incorporated. PostScript® Language Program Design. Addison-Wesley Professional, 1988. ISBN: 0-201-14396-8 Adobe Systems Incorporated. PostScript® Language Tutorial and Cookbook. Addison-Wesley Professional, 1985.
Control Panel4 4 Control Panel 4 Control panel 4 This printer has one back lit liquid crystal display (LCD), seven buttons and one Light Emitting Diode (LED) on the control panel. The LCD is a 16 character single line display. The LCD light shows the current status of the printer. 4 78 Downloaded from ManualsPrinter.
Control Panel Buttons 4 You can control the basic printer operations and change various printer settings with seven buttons (Go,Job Cancel , Secure Print, +, -, Back,Set ). button Go Operations Clear error messages. Pause and continue printing. 4 Reprint the last job. Job Cancel Stop and cancel the printing job in progress. Secure Print Choose the Secure Print menu. + Scroll forward through menus and the available options. Enter numbers and increase the number.
Control Panel Go 4 Pressing Go will exit the control panel menu and return the printer to the READY state, however, if there is an ERROR indication, the control panel will only change when the error is cleared. You can pause printing by pressing Go. Pressing Go again restarts the print job. During a pause, the printer is offline. If data remains in the printer memory, pressing Go will print that remaining data. You can clear some error indications by pressing Go.
Control Panel Back 4 Pressing Back when the printer is in the READY state takes it offline, and the LCD will show the control panel menu. Pressing Back allows you to return to the previous level from the current menu level. Back also allows you to choose the previous digit while setting numbers. When you choose a setting and it does not have an asterisk (Set was not pressed), Back allows you to return to the previous menu level with the original setting unchanged.
Control Panel Data LED 4 The LED is a light which show the printer status. Data LED (Yellow) 4 LED indication Meaning On Data is in the printer memory. Blinking Receiving or processing data. Off No remaining data in the memory. 4 LCD 4 The LCD shows the current printer status. When you use the buttons on the control panel, the LCD will change.
Control Panel LCD messages 4 Printer status messages 4 The following table shows the printer status messages during normal operation: Printer Status Message Meaning IGNORE DATA Printer is ignoring data processed using PS driver. CANCEL PRINTING Canceling the job. CANCEL ALL JOBS Canceling all jobs. Now initializing The printer is setting up. PAUSE The printer has suspended its operations. Press Go to start the printer again.
Control Panel Reprinting documents 4 Reprinting from RAM 4 You can reprint from random access memory (RAM). The reprint data in RAM will be deleted when the printer is turned off. When you use RAM to reprint: a b c d e Press Set on the control panel. 4 Press + or - to choose SETUP. Press Set. Press + or - to choose RAMDISK SIZE. Press Set. The present RAM disk is 0MB. Press + to increase the reprint RAM size in increments of 1MB. Press Set.
Control Panel How to reprint the last job a 4 Make sure that the REPRINT setting is ON by using the buttons on the control panel to enter the SETUP menu. Note If you print with the printer driver we have supplied with the printer, the settings for Use Reprint in the printer driver will take priority over the settings made on the control panel. (For more information, see Use Reprint on page 42.) 4 b Press Go for about 4 seconds. COPIES =1 c Press + to enter the number of copies you want.
Control Panel Printing Secure data 4 Secure data 4 Secure documents are protected by a password and only those people who know the password will be able to print the document. The printer will not print the document when you send it for printing. To print the document, you must use the control panel of the printer (with the password). Secure data will be deleted after printing once. When the area to spool data is full, the earliest data is automatically deleted first.
Control Panel When there is no secure data in memory 4 If the printer does not have secure data in the memory and you press Secure Print, the LCD will show NO DATA STORED. Canceling printing secure data 4 If you want to cancel the current secure print job, press Job Cancel. Job Cancel also allows you to cancel a paused secure print job. 4 87 Downloaded from ManualsPrinter.
Control Panel Using the control panel LCD menu 4 When you use the Menu buttons (+, -, Set or Back), remember the following basic steps: When you press Set to choose a setting, an asterisk appears at the end of the LCD for a short time. After that, the LCD returns to the previous menu level. If no control panel operations are performed for 30 seconds, the LCD automatically returns to READY.
Control Panel Menu table 4 There are nine menus. For more information about the selections available in each menu, see the tables below. Note The control panel LCD names for the paper trays are as follows. • Standard paper tray: TRAY1 • Multi-purpose tray: MP • Optional lower tray: TRAY2, TRAY3 4 INFORMATION 4 Submenu Descriptions PRINT SETTINGS Prints the Printer Settings page. PRINT TEST Prints the test page. PRINT DEMO 1 Prints the demonstration sheet.
Control Panel PAPER 4 Submenu Options Descriptions SOURCE AUTO*/MP/TRAY1/TRAY2/TRAY3 Chooses the tray that will be used. PRIORITY MP>T1>T2>T3*/T1>T2>T3>MP/ T1>T2>T3 When SOURCE is chosen as AUTO: Chooses the order in which the printer uses the paper trays that contain paper of the same size. MP FIRST OFF*/ON Chooses whether to feed paper from the MP tray as a priority. MP SIZE ANY*/LETTER/LEGAL/A4... Chooses the size of paper you put in the MP tray.
Control Panel SETUP (Continued) Submenu PANEL CONTROL 4 Menu Selections Options Descriptions Adjusts the density of the LCD. LCD DENSITY 0*/1 AUTO ONLINE ON*/OFF BUTTON REPEAT 0.1*/0.2/0.3/0.4/0.5/1.0 Sets the time for the LCD message to /1.5/2 SEC change when holding + or - at intervals. MESSAGE SCROLL LEVEL1*/LEVEL2.../LEVEL1 Sets the time in seconds that an LCD 0 message will scroll across the LCD. From Level 1=0.2 to Level 10=2.0. SLEEP TIME 1*/2/3/4/5/...
Control Panel PRINT MENU (Continued) Submenu 4 Menu Selections Options Descriptions PAPER LETTER*/LEGAL/A4*/EXECU TIVE/COM-10/DL/JIS B5/B5/A5/A5 L/B6/A6/MONARCH/C5/A4 LONG/FOLIO/DL L/HAGAKI Sets the size of paper. COPIES 1*/2.../999 Sets the number of printed pages. ORIENTATION PORTRAIT*/LANDSCAPE This printer can print pages in portrait or landscape orientation. -500/-499.../0*...
Control Panel PRINT MENU (Continued) Submenu HP LASERJET 4 Menu Selections Options FONT NO. I000...####(59)* FONT PITCH ##.##(10.00/12.00)* FONT POINT ##.##(10.00/12.00)* SYMBOL SET PC-8*... Descriptions Sets the symbol set or the character set. Prints code table.
Control Panel PRINT MENU (Continued) Submenu EPSON FX-850 4 Menu Selections Options FONT NO. I000...####(59)* FONT PITCH ##.##(10.00/12.00)* FONT POINT ##.##(10.00/12.00)* CHARACTER SET PC-8...(US ASCII)* Descriptions Sets the symbol set or the character set. Prints code table. TABLE PRINT 4 ON: CR i CR+LF OFF: CR i CR AUTO LF OFF*/ON AUTO MASK OFF*/ON LEFT MARGIN #### Sets the left margin at column 0 to 70 columns at 10 cpi.
Control Panel PRINT MENU (Continued) Submenu IBM PROPRINTER 4 Menu Selections Options FONT NO. I000...####(59)* FONT PITCH ##.##(10.00/12.00)* CHARACTER SET PC-8*... Descriptions Sets the symbol set or the character set. Prints code table. TABLE PRINT AUTO LF OFF*/ON ON: CR i CR+LF,OFF: CR i CR AUTO CR OFF*/ON ON: LFiLF+CR, FFiFF+CR, or VT i VT+CR OFF: LF i LF, FF i FF, or VT i VT AUTO MASK OFF*/ON LEFT MARGIN #### Sets the left margin at column 0 to 70 columns at 10 cpi.
Control Panel NETWORK Submenu TCP/IP 4 Menu Selections Options Descriptions BOOT METHOD AUTO*/STATIC/RARP/BOOTP Chooses the IP method that best /DHCP suits your needs. IP ADDRESS= [000-255] . [000-255] . [000-255] . [000-255] Enter the IP address. [000-000] . [000-000] . [000-000] . [000-000]* 1 SUBNET MASK= [000-255] . [000-255] . [000-255] . [000-255] 4 Enter the Subnet mask. [000-000] . [000-000] . [000-000] . [000-000]* 1 GATEWAY= [000-255] . [000-255] . [000-255] .
Control Panel INTERFACE Submenu 4 Menu Selections Options Description SELECT AUTO*/USB/PARALLEL/NETW ORK AUTO IF TIME 1/2/3/4/5*.../99 (SEC) You need to set the time-out period for the auto interface selection. INPUT BUFFER LEVEL 1/2/3*.../15 Increases or decreases the input buffer capacity. HIGH SPEED ON*/OFF Turns high-speed parallel communications ON or OFF. BI-DIR ON*/OFF Turns bi-directional parallel communications ON or OFF. INPUT PRIME ON/OFF* Turns prime signal ON or OFF.
Control Panel Example of changing the menu setting 4 Setting IP Address a Press + or - to choose NETWORK (and to display each setting shown below). INFORMATION h NETWORK b Press Set. 4 TCP/IP c Press Set. BOOT METHOD d Press +. IP ADDRESS= e Press Set. The last digit in the first part of the number is blinking. 000.000.000.000* f Press + or - to increase or decrease the number. Press Set to go to the next number. 123.000.000.192 g Repeat this process until you have set your IP address.
Control Panel Default settings 4 The printer settings has three levels of default settings; the default settings have been set at the factory before shipment. (see Menu table on page 89). Network default settings Factory reset Settings reset Note 4 • You cannot modify the present default settings. • Page counter can never be changed.
Control Panel Settings Reset 4 This operation will reset all the machine settings back to the settings that were set at the factory: a Disconnect the network cable from the printer; otherwise the network settings (such as IP address) will not be reset. b c d Turn off the printer. e f Make sure that the front cover is closed and the power cord is plugged in. Hold down Go as you turn on the power switch. Keep Go pressed down until the LCD shows USERS MODE. Release Go. Press Go ten times.
Options5 5 Options 5 This printer has the following optional accessories. You can increase the capabilities of the printer with these items. Lower tray SO-DIMM memory LT-5300 5 See Lower tray (LT-5300) on page 101. See SO-DIMM (memory module) on page 102. Lower tray (LT-5300) 5 Two optional lower trays (Tray 2 and Tray 3) can be installed; each lower tray can hold up to 250 sheets of 80 g/m2 (21 lb) paper.
Options SO-DIMM (memory module) 5 The printer has 32 MB of standard memory and one slot for optional memory expansion. You can expand the memory up to 544 MB by installing dual in-line memory modules (SO-DIMMs). SO-DIMM types 5 In general, the machine uses industry-standard SO-DIMM with the following specifications: Type: 144 pin and 64 bit output CAS latency: 2 5 Clock frequency: 100 MHz or more Capacity: 64, 128, 256 or 512 MB Height: 31.75 mm (1.25 in.) Dram Type: SDRAM 2 Bank SDRAM can be used.
Options Installing extra memory a 5 Turn off the printer power switch, and then unplug the printer. Disconnect the interface cable from the printer. IMPORTANT Be sure to turn off the printer power switch before you install or remove the DIMM. b Remove the DIMM cover. 5 c Unpack the DIMM and hold it by its edges. CAUTION To prevent damage to the printer from static electricity, DO NOT touch the memory chips or the board surface.
Options e Put the DIMM cover back on. f Reconnect the interface cable to your printer. Plug the printer back in, and then turn on the power switch. 5 Note To make sure that you have installed the DIMM properly, you can print the printer settings page that shows the current memory size. See Menu table on page 89. 104 Downloaded from ManualsPrinter.
Routine Maintenance6 6 Routine Maintenance 6 You will need to replace certain parts and clean the printer regularly. Replacing the consumable items 6 You will need to replace the consumable items when the machine indicates that the life of the consumable is over. CAUTION When you replace certain parts or clean the inside of the printer, remember the following: If your clothes are smeared with toner, wipe off the toner with a dry cloth and immediately wash the clothes in cold water to avoid stains.
Routine Maintenance Consumables 6 Toner Cartridge See Toner cartridge on page 107. Drum Unit See Drum unit on page 113. 6 106 Downloaded from ManualsPrinter.
Routine Maintenance Toner cartridge 6 The life of the original toner cartridge that came with the printer may be either a standard 1 or high yield toner cartridge 2, and depends on the model and country you bought the printer in. 1 Standard toner cartridges print approximately 3,000 A4 or Letter-size single-sided pages. Approx. cartridge yield is declared in accordance with ISO/IEC 19752. 2 High yield toner cartridges print approximately 8,000 A4 or Letter-size single-sided pages. Approx.
Routine Maintenance Replacing the toner cartridge 6 Note • To ensure high quality printing, we recommend that you use only genuine Brother toner cartridges. When you want to buy toner cartridges, call your dealer. • We recommend that you clean the printer when you replace the toner cartridge. See Cleaning on page 118. a Make sure that the printer is turned on. Open the front cover. 6 b Take out the drum unit and toner cartridge assembly. 108 Downloaded from ManualsPrinter.
Routine Maintenance IMPORTANT We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes shown in the illustration. 6 c Push down the blue lock lever and take the toner cartridge out of the drum unit. WARNING DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries.
Routine Maintenance IMPORTANT Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once. To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. 6 Note • Be sure to seal up the toner cartridge tightly in a bag so that toner powder does not spill out of the cartridge. • Go to http://www.brother.eu/recycle/ for instructions on how to return the used toner cartridge to the brother collection program.
Routine Maintenance CAUTION Put the toner cartridge in the drum unit immediately after you have removed the protective cover. To prevent any degradation to the print quality, DO NOT touch the shaded parts shown in the illustrations. 6 IMPORTANT For UK and other countries Brother machines are designed to work with toner of a particular specification and will work to a level of optimum performance when used with genuine Brother branded toner cartridges.
Routine Maintenance f Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically. Note 6 Make sure that you put in the toner cartridge properly or it may separate from the drum unit. g Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left and left to right several times. 1 Note Be sure to return the tab to the home position (a) (1).
Routine Maintenance Drum unit 6 A new drum unit can print approximately 25,000 A4 or Letter size single-sided pages at 1 per/ job. Note • There are many factors that determine the actual drum life, such as the temperature, humidity, type of paper, type of toner used and so on. Under ideal conditions, the average drum life is estimated at approximately 25,000 pages. The actual number of pages that your drum will print may be significantly less than this estimate.
Routine Maintenance Replacing the drum unit 6 IMPORTANT While removing the drum unit, handle it carefully because it may contain toner. Every time you replace the drum unit, clean the inside of the printer.See Cleaning on page 118. When you replace the drum unit with a new one, you need to reset the drum counter by completing the following steps: a Press the front cover release button and then open the front cover. 6 b Take out the drum unit and toner cartridge assembly.
Routine Maintenance IMPORTANT We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes shown in the illustration. 6 c Push down the blue lock lever and take the toner cartridge out of the drum unit. WARNING DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries.
Routine Maintenance IMPORTANT Handle the toner cartridges carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once. To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. d 6 Unpack the new drum unit. IMPORTANT Wait to unpack a drum unit until immediately before you put it in the printer. Exposure to direct sunlight or room light may damage the drum unit.
Routine Maintenance f Put the drum unit and toner cartridge assembly back in the printer. g Hold down Go until the message DRUM CLEAR is displayed on the LCD, then release Go. 6 IMPORTANT Do not reset the drum counter when you only replace the toner cartridge. h Close the front cover. 117 Downloaded from ManualsPrinter.
Routine Maintenance Cleaning 6 Clean the outside and inside of the printer regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure that you clean the inside of the printer. If printed pages are stained with toner, clean the inside of the printer with a dry, lint-free cloth. Cleaning the outside of the printer 6 WARNING Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the surface of the printer.
Routine Maintenance c Wipe the outside of the printer with a dry, lint-free cloth to remove dust. d e Remove anything that is stuck inside the paper tray. f g Put the paper tray back in the printer. Wipe the inside of the paper tray with a dry, lint-free cloth to remove dust. 6 Plug the printer back in, and then turn on the power switch. 119 Downloaded from ManualsPrinter.
Routine Maintenance Cleaning the inside of the printer a Turn off the printer power switch and then unplug the printer. b Press the front cover release button and then open the front cover. c Take out the drum unit and toner cartridge assembly. 6 6 120 Downloaded from ManualsPrinter.
Routine Maintenance CAUTION After you have just used the printer, some internal parts of the printer will be extremely hot. Wait for the printer to cool down before you touch the internal parts of the printer. IMPORTANT 6 We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
Routine Maintenance d Wipe the scanner window with a dry, lint-free cloth. 6 e f g Put the drum unit and toner cartridge assembly back in the printer. Close the front cover. Plug the printer back in, and then turn on the power switch. 122 Downloaded from ManualsPrinter.
Routine Maintenance Cleaning the paper pick-up roller 6 If the paper pick-up roller is stained, the printer may not feed paper. In that case, clean the paper pick-up roller as follows: a Turn off the power switch and unplug the printer. 6 b c Unplug the power cord and interface cable from the printer. d Dampen a soft cloth with lukewarm water and wipe the separator pad (1) in the paper tray with it. Pull the paper tray out of the printer. 1 123 Downloaded from ManualsPrinter.
Routine Maintenance e Wipe the two paper pick-up rollers (1) inside the printer. 1 f Put the paper tray back in the printer. 6 g Make sure that you have turned off the power switch, and then connect the power cord and interface cable to the printer. h Plug in the power cord and turn on the power switch of the printer. 124 Downloaded from ManualsPrinter.
Routine Maintenance Cleaning the corona wires Cleaning the corona wire 6 6 If you have print quality problems, clean the corona wire as follows: a Press the front cover release button and then open the front cover. 6 b Take out the drum unit and toner cartridge assembly. 125 Downloaded from ManualsPrinter.
Routine Maintenance IMPORTANT We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes shown in the illustration. 6 c Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left and left to right several times. 1 Note Be sure to return the tab to the home position (a) (1).
Troubleshooting7 7 Troubleshooting 7 You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/. Identifying your problem First, check the following: 7 7 The AC power cord is connected properly and the printer is turned on. All of the protective parts have been removed. The toner cartridge and drum unit are installed properly.
Troubleshooting LCD messages 7 If any problems occur, the printer automatically stops printing, diagnoses the problem, and displays the resulting message on the LCD to alert you. Take the appropriate action, referring to the following tables. If you cannot clear the problem, call the dealer you bought the printer from or Brother Customer Service. Note The LCD names for the paper trays are as follows.
Troubleshooting Error messages (Continued) Error message 7 Action NO PAPER XXX Put paper in the indicated empty tray. If the problem is still unsolved, the paper pick-up roller may be stained. Clean the paper pick-up roller. See Cleaning the paper pick-up roller on page 123. NO TONER Open the front cover, then install the toner cartridge. See Toner cartridge on page 107. NO TRAY XXX Put the tray1 in the printer. PRINT OVERRUN Cut the resolution or add the optional memory.
Troubleshooting Paper handling 7 First, make sure that you are using paper that meets Brother recommended paper specifications. (See About paper on page 6.) Problem The printer does not feed paper. Recommendation If there is paper in the paper tray, make sure it is straight. If the paper is curled, straighten itbefore printing. Sometimes it is helpful to remove the paper. Turn the stack over and put it back in the paper tray. Reduce the amount of paper in the paper tray, and then try again.
Troubleshooting Paper jams and how to clear them 7 If paper jams inside the printer, the printer will stop. One of the following LCD messages will appear to tell you where to find the jammed paper. JAM MP TRAY(1) 7 Paper jam in the MP tray. (See page 132.) JAM TRAY1(2) Paper jam in the standard paper tray (TRAY 1). (See page 133.) JAM TRAY2(3) Paper jam in the lower tray (TRAY 2). (see page 133.) JAM TRAY3(4) Paper jam in the lower tray (TRAY 3). (See page 133.
Troubleshooting JAM MP TRAY (Paper jam in the MP tray) 7 JAM MP TRAY If a paper jam occurs inside the MP tray, follow these steps: a b c d Remove the paper from the MP tray. e Fan the paper stack, and then put it back in the MP tray. Press the cover release button and then open the front cover. Take out the drum unit and toner cartridge assembly. Remove any paper from in and around the MP Tray, and then put the drum unit and toner cartridge assembly back in the printer and close the front cover.
Troubleshooting JAM TRAY 1 / TRAY 2 / TRAY 3 (Paper jam inside the paper tray) 7 Note The LCD names for the paper trays are as follows. Standard paper tray: TRAY1 Optional Lower tray: TRAY2, TRAY3 JAM TRAY1 JAM TRAY2 JAM TRAY3 If a paper jam occurs inside the paper tray, follow these steps: a Pull the paper tray completely out of the printer. b Use both hands to slowly pull out the jammed paper. c Put paper below the maximum paper mark.
Troubleshooting e Open the front cover and close it to resume printing. IMPORTANT DO NOT take out the standard paper tray while paper is feeding from a lower paper tray as this will cause a paper jam. 7 134 Downloaded from ManualsPrinter.
Troubleshooting JAM DUPLEX (Paper jam in the duplex tray) 7 JAM DUPLEX If a paper jam occurs inside the duplex tray, follow these steps: a Pull the duplex tray completely out of the printer. 7 b Pull the jammed paper out of the printer or the duplex tray. c Put the duplex tray back in the printer. 135 Downloaded from ManualsPrinter.
Troubleshooting JAM REAR (Paper jam behind the back cover) 7 JAM REAR CAUTION After you have just used the printer, some internal parts of the printer will be extremely hot. To prevent injury, when you open the front cover or back cover (back output tray) of the printer, DO NOT touch the shaded parts shown in the illustration. If you do this, you may get burned. 7 If a paper jam occurs behind the face-up output tray, follow these steps: a Press the cover release button and then open the front cover.
Troubleshooting b Slowly take out the drum unit and toner cartridge assembly. The jammed paper will be pulled out with the drum unit and toner cartridge assembly. IMPORTANT We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes shown in the illustration. c Open the back cover.
Troubleshooting e Using both hands, gently pull the jammed paper out of the fuser unit. CAUTION After you have just used the printer, some internal parts of the printer will be extremely hot. Wait for the printer to cool down before you touch the internal parts of the printer. 7 f g Put the drum unit and toner cartridge assembly back in the printer (press firmly). Fully close the front and back covers. 138 Downloaded from ManualsPrinter.
Troubleshooting JAM INSIDE (Paper jam inside the printer) 7 JAM INSIDE CAUTION After you have just used the printer, some internal parts of the printer will be extremely hot. To prevent injury, when you open the front cover or back cover (back output tray) of the printer, DO NOT touch the shaded parts shown in the illustration. If you do this, you may get burned. 7 If a paper jam occurs inside the printer, follow these steps: a Press the front cover release button and then open the front cover.
Troubleshooting b Slowly take out the drum unit and toner cartridge assembly. The jammed paper will be pulled out with the drum unit and toner cartridge assembly. c Push down the blue lock lever and take the toner cartridge out of the drum unit. Clear the jammed paper if there is any inside the drum unit. 7 IMPORTANT After you have removed the jammed paper, print a few test pages. This is to make sure that the printed pages have no toner stains on them before you restart the print job.
Troubleshooting To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. d Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in properly, the blue lock lever will lift automatically. 7 e Close the front cover. 141 Downloaded from ManualsPrinter.
Troubleshooting Improving the print quality 7 If you have a print quality problem, print a test page first (see Menu table on page 89). If the printout looks good, the problem is probably not the printer. Check the interface cable or try the printer on another computer. This section gives information on the following topics. Examples of poor print quality Recommendation Check the printer’s environment. Conditions such as humidity, high temperatures, and so on, may cause this print fault.
Troubleshooting Examples of poor print quality Recommendation Make sure that you use paper that meets our specifications. See About paper on page 6. Choose Thick Paper mode in the printer driver, or use thinner paper than what you are now using. Check the printer’s environment. Conditions such as high humidity can cause hollow print. See Positioning the printer on page 5. Hollow print The drum unit may be damaged. Put in a new drum unit. See Replacing the drum unit on page 114.
Troubleshooting Examples of poor print quality Recommendation If the problem is not solved after printing a few pages, the drum unit may have glue from a label stuck on the OPC drum surface. Clean the drum unit as follows: 7 1) Put the print sample in front of the drum unit, and find the exact position of the poor print. White Spots on black text and graphics at 94 mm (3.7 in.) intervals 2) Turn the drum unit gear by hand while looking at the surface of the OPC drum (1). Black Spots at 94 mm (3.
Troubleshooting Examples of poor print quality Recommendation The drum unit may be damaged. Put in a new drum unit. See Replacing the drum unit on page 114. The toner cartridge may be damaged. Put in a new toner cartridge. See Replacing the toner cartridge on page 108. Make sure that you use paper that meets our specifications. See About paper on page 6.
Troubleshooting Examples of poor print quality Recommendation Check the paper type and quality. High temperatures and high humidity will cause paper to curl. See About paper on page 6. If you do not use the printer often, the paper may have been in the paper tray too long. Turn over the stack of paper in the paper tray. Also, fan the paper stack and then rotate the paper 180° in the paper tray. Curled or wavy Make sure that the paper is loaded properly.
Troubleshooting Examples of poor print quality Recommendation Open the back cover and make sure that the two blue levers on the left and right hand sides are in the up position. Poor Fixing 7 Choose Improve Toner Fixing mode in the printer driver. See Improve Print Output in Advanced tab on page 40 (For Windows® printer driver), Advanced options on page 52 (For BR-Script printer driver for Windows®) or Print Settings on page 61 (For Macintosh).
Troubleshooting Examples of poor print quality Recommendation Lift up the Face-down Output Tray Support Flap 2 (Support Flap 2) (1). 1 Curled Choose Reduce Paper Curl mode in the printer driver. See Improve Print Output in Advanced tab on page 40 (For Windows® printer driver), Advanced options on page 52 (For BR-Script printer driver for Windows®) or Print Settings on page 61 (For Macintosh). Turn the paper over in the paper tray, and print again (excluding Letterhead paper).
Troubleshooting Solving print problems 7 Problem Recommendation The printer prints unexpectedly or it prints garbage data. Make sure that the printer cable is not too long. We recommend that you use a parallel or USB cable that is no longer than 2 meters (6.5 feet). Make sure that the printer cable is not damaged or broken. If you are using an interface-switching device, remove it. Connect your computer directly to your printer, and then try again.
Troubleshooting Network problems 7 For problems concerning using your printer on a Network, see the Network User’s Guide on the CD-ROM we have supplied. Click Documentation on the menu screen. The Network User’s Guide in HTML format will be installed automatically when you install the driver. Click the Start button, All Programs 1, your printer, and then User’s Guide. You can also view the manuals in PDF format by accessing the Brother Solutions Center (http://solutions.brother.com/).
Troubleshooting BR-Script 3 7 Problem Recommendation The print speed slows down. Add optional memory. (See Installing extra memory on page 103.) The printer cannot print EPS data that includes binary. You need the following settings to print EPS data: 1) For Windows Vista®: Click Start button, Control Panel, Hardware and Sound, and then Printers. For Windows® XP and Windows Server® 2003/2008: Click Start button, and select Printers and Faxes windows.
AppendixA A Appendix A Printer specifications 0 Engine 0 Model Technology Print speed 1 (A4 size/ Letter size) Electrophotographic Standard (A4/Letter) Up to 30 ppm (A4 size) 2,Up to 32 ppm (Letter size) 2 Auto Duplex (A4/Letter) Up to 13 sides per minute (6.5 sheets per minute) (A4 size) Up to 14 sides per minute (7 sheets per minute) (Letter size) First print time Resolution HL-5380DN Less than 8.
Appendix Controller 0 Model Processor Memory HL-5380DN 300MHz Standard 32 MB Option 1 SO-DIMM (144pin) slot (64, 128, 256, 512MB); expandable up to 544 MB Interface Standard IEEE 1284 Parallel, Hi-Speed USB2.
Appendix Software 0 Model Printer driver HL-5380DN Windows® 1 PCL driver for Windows® 2000 Professional, Windows® XP Home Edition, Windows® XP Professional Edition, Windows® XP professional x64 Edition, Windows Server® 2003, Windows Server® 2003 x64 Edition, Windows Vista®, Windows Server® 2008 BR-Script 3 (PPD file for Windows® 2000 Professional, Windows® XP Home Edition, Windows® XP Professional Edition, Windows® XP professional x64 Edition, Windows Server® 2003, Windows Server® 2003 x64 Edition, Win
Appendix Media specifications 0 Model Media types Media weights Media sizes HL-5380DN Multi-purpose tray Plain paper, Bond paper, Recycled paper, Envelopes 1, Labels, Transparencies 2, Thick paper, Thin paper Paper tray Plain paper, Bond paper, Recycled paper, Transparencies 2, Thin paper Lower tray unit (Option) Plain paper, Recycled paper, Bond paper, Thin paper Automatic duplex printing Plain paper, Recycled paper, Thin paper Multi-purpose tray 60 to 163 g/m2 (16 to 43 lb) Paper tray 60
Appendix Dimensions / weights 0 Model HL-5380DN Dimensions (W × D × H) 393× 384 × 259 mm (15.5 × 15.1 × 10.2 in.) Weights Approx. 9.5 kg (20.9 lb) Other 0 Model Power consumption Noise level Sound Pressure Sound power HL-5380DN Printing Average 675 W at 25 °C (77 °F) Standby Average 75 W at 25 °C (77 °F) Sleep Average 6 W Printing LpAm = 52.6 dB (A) Standby LpAm = 21.4 dB (A) Printing LWAd = 6.8 Bell (A) Office equipment with LWAd>6.
Appendix Computer requirements Computer Platform & Operating System Version Windows® Operating System 1 Windows® 2000 Professional 0 Processor Minimum Speed Minimum Recomm Hard Disk RAM ended Space to RAM install Intel® Pentium® II or equivalent 64 MB 256 MB 50 MB 128 MB Windows® XP Home Edition Supported PC Interface 2 USB, 10/100BASETX(Ethernet), IEEE802.
Appendix Important information for choosing your paper 0 This section gives information to help you choose paper to use with this printer. Note If you use paper that is not recommended, a paper jam or misfeed may occur in the printer. (See Recommended paper on page 8.) Before you buy a large quantity of paper 0 Make sure that the paper is suitable for the printer. Paper for plain paper copies 0 Paper is divided by usage, such as paper for printing and paper for copying.
Appendix Print surface 0 The characteristics of the face side and reverse side of a sheet of paper may vary a little. Usually, the opening side of the paper ream package is the print side. Follow the indications on the paper package. Typically, the print side is indicated by an arrow. Moisture content 0 Moisture content is the amount of water left in the paper after manufacture. It is one of the important characteristics of the paper.
Appendix Paper size mm Envelope C5 162 × 229 mm B5 (JIS) 182 × 257 mm B5 (ISO) 176 × 250 mm B6 (ISO) 125 × 176 mm Folio 8.5 × 13 in. A4 Long 210 × 405 mm Envelope DL-L 220 × 110 mm 3×5 in. 3 × 5 in. A 160 Downloaded from ManualsPrinter.
Appendix Symbol and character sets 0 For the HP LaserJet emulation modes, you can choose the symbol and character sets using a Web Based Management (web browser) or the control panel buttons. How to use the Web Based Management (web browser) 0 To use the Web Based Management (web browser), follow the steps below. Note We recommend Microsoft® Internet Explorer® 6.0 (or greater) or Firefox 1.0 (or greater) for Windows® and Safari 1.3 (or greater) for Macintosh.
Appendix Symbol and character sets list 0 OCR symbol sets 0 When you choose the OCR-A or OCR-B font, the matching symbol set is always used.
Appendix Quick reference for bar code control commands 0 The printer can print bar codes in the HP LaserJet emulation modes. Print bar codes or expanded characters Code Dec Hex 0 ESC i 27 105 1B 69 Format: ESC i n ... n \ Creates bar codes or expanded characters according to the segment of parameters ‘n ... n’. For more information about parameters, see the following Definition of Parameters. This command must end with the ‘ \ ’ code (5CH).
Appendix Bar code, expanded character, line block drawing and box drawing n = ‘s0’ or ‘S0’ n = ‘s1’ or ‘S1’ n = ‘s3’ or ‘S3’ 0 3: 1 (default) 2: 1 2.5: 1 This parameter chooses the bar code style as above. When the EAN 8, EAN 13, UPC-A, Code 128 or EAN 128 bar code mode is chosen, this bar code style parameter is ignored.
Appendix Preset: Human readable line OFF All others This parameter shows whether the printer prints the human readable line below the bar code. Human readable characters are always printed with OCR-B font of 10 pitch and all the current character style enhancements are masked. The default setting is determined by the bar code mode selected by ‘t’ or ‘T’. Quiet zone 0 n = ‘onnn’ or ‘Onnn’ (nnn = 0 ~ 32767) Quiet zone is the space on both sides of the bar codes.
Appendix This parameter shows the height of bar codes or expanded characters as shown above. It can start with ‘h’, ‘H’, ‘d’, or ‘D’. The height of bar codes is shown in the ‘u’- or ‘U’-specified unit. The default setting of the bar code height (12 mm, 18 mm or 22 mm) is determined by the bar code mode selected by ‘t’ or ‘T’. Expanded character width, line block drawing and box drawing 0 n = ‘wnnn’ or ‘Wnnn’ Expanded character i 1.
Appendix When EAN 8, EAN 13, or UPC A is selected with the parameter ‘t5’ or ‘T5’ Ten numbers ‘0’ to ‘9’ can be accepted as bar code data. The number of characters for bar codes is limited as follows: EAN 8: Total 8 digits (7 digits + 1 check digit) EAN 13: Total 13 digits (12 digits + 1 check digit) UPC A: Total 12 digits (11 digits + 1 check digit) A number of characters other than those stated above will cause a data error that results in the bar code data being printed as normal print data.
Appendix Line block drawing 0 ESC i ... V (or v) ‘V’ or ‘v’ is a terminator. Expanded character data start 0 n = ‘l’ or ‘L’ Data that follows ‘l’ or ‘L’ is read as expanded character data (or labeling data). Expanded character data must end with the ‘ \ ’ code (5CH), which also ends this command. A 168 Downloaded from ManualsPrinter.
Appendix Table of Code (EAN) 128 set C 0 Code(EAN) 128 set C describes an original command. The correspondence table is as follows. No.
Appendix Example Program Listings 0 WIDTH "LPT1:",255 'CODE 39 LPRINT CHR$(27);"it0r1s0o0x00y00bCODE39?\"; 'Interleaved 2 of 5 LPRINT CHR$(27);"it1r1s0o0x00y20b123456?\"; 'FIM LPRINT CHR$(27);"it3r1o0x00y40bA\"; 'Post Net LPRINT CHR$(27);"it4r1o0x00y60b1234567890?\"; 'EAN-8 LPRINT CHR$(27);"it5r1o0x00y70b1234567?\"; 'UPC-A LPRINT CHR$(27);"it5r1o0x50y70b12345678901?\"; 'EAN-13 A LPRINT CHR$(27);"it5r1o0x100y70b123456789012?\"; 'UPC-E LPRINT CHR$(27);"it6r1o0x150y70b0123456?\"; 'Codabar LPRINT CHR$(27);
Appendix (for Europe and Other Countries)B B Appendix (for Europe and Other Countries) B Brother numbers 0 IMPORTANT For technical and operational help, you must call the country where you bought the printer. Calls must be made from within that country. Register your product 0 By registering your Brother product, you will be recorded as the original owner of the product.
Appendix (for USA and Canada)C C Appendix (for USA and Canada) C Brother numbers 0 IMPORTANT For technical and operational help, you must call the country where you bought the printer. Calls must be made from within that country. Register your product 0 By registering your product with Brother International Corporation, you will be recorded as the original owner of the product.
Appendix (for USA and Canada) In Canada: Brother International Corporation (Canada), Ltd. - Marketing Dept. 1, rue Hotel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6 Service center locator (USA only) 0 For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437). Service center locations (Canada only) 0 For the location of a Brother authorized service center, call 1-877-BROTHER. Internet Addresses Brother Global Web Site: http://www.brother.
D Index + or - buttons ............................................................. 80 Envelopes .............................................................9, 20 EPSON FX-850 mode ............................................... 77 Error message ................................................128, 129 A F Accessories tab ......................................................... 45 Automatic duplex printing .......................................... 29 Automatic Emulation Selection ..................
Index Network default setting ............................................. 99 NETWORK menu ...................................................... 96 U O Unprintable area ....................................................... 10 USB interface ............................................................ 77 Utilities .................................................................... 154 OPC drum ............................................................... 144 P Paper ..............................