Multi-Protocol On-board Ethernet Print Server and Wireless (IEEE 802.11b/g) Ethernet Print Server f NETWORK USER’S GUIDE HL-5270DN HL-5280DW Please read this manual thoroughly before using the printer. You can print or view this manual from the Printer CD-ROM at any time, please keep the CD-ROM in a convenient place for quick and easy reference at all times. The Brother Solutions Center (http://solutions.brother.com) is your one stop resource for all your printing needs.
Definitions of warnings, cautions, and notes We use the following icons throughout this User’s Guide: Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features. Improper Setup icons alert you to devices and operations that are not compatible with the printer. Trademarks Brother and the Brother logo are registered trademarks and BRAdmin Professional is a trademark of Brother Industries, Ltd.
(HL-5280DW only) This product is approved for use in the country of purchase only. Do not use this product outside the country of purchase as it may violate the wireless telecommunication and power regulations of that country. Windows® XP in this document represents Windows® XP Professional, Windows® XP Professional x64 Edition and Windows® XP Home Edition. Go to the Brother Solutions Center (http://solutions.brother.com) for more information on Windows® XP Professional x64 Edition support.
IMPORTANT NOTE: For technical and operational assistance, you must call the country where you purchased the printer.Calls must be made from within that country. In USA 1-800-276-7746 In Canada 1-877-BROTHER In Europe Visit http://www.brother.com for contact information on your local Brother office.
In USA only 1-800-521-2846 Service center locator (USA) For the location of a Brother authorized service center, call 1-800-284-4357. Service center locations (Canada) For the location of a Brother authorized service center, call 1-877-BROTHER. Internet addresses Brother Global Web Site: http://www.brother.com For Frequently Asked Questions (FAQs), Product Support and Technical Questions, and Driver Updates and Utilities: http://solutions.brother.
Table of contents 1 Introduction ................................................................................................................1-1 Overview............................................................................................................................................ 1-1 Network function features .................................................................................................................. 1-3 Network printing...............................................
3 Configuring your wireless network printer (HL-5280DW only) .............................3-1 Overview............................................................................................................................................ 3-1 Wireless network terms and concepts ............................................................................................... 3-1 SSID (Service Set Identifier) and channels .................................................................................
Adding a second NetBIOS print port ........................................................................................... 5-6 Windows® 95/98/Me ................................................................................................................ 5-6 Windows NT®4.0 / Windows® 2000/XP ................................................................................... 5-6 Other sources of information ...............................................................................................
Troubleshooting ........................................................................................................9-1 Overview............................................................................................................................................ 9-1 General problems ..............................................................................................................................
1 Introduction Overview The Brother printer can be shared on a 10/100Mb wired or IEEE 802.11b/802.11g wireless (HL-5280DW only) Ethernet network using the internal network print server. The print server provides printing services for Windows® 95/98/Me, Windows NT® 4.0, Windows® 2000/XP supporting the TCP/IP protocols and Macintosh® supporting TCP/IP. The following chart shows what network features and connections are supported by each operating system.
Introduction To use the Brother printer through a network, you need to configure the print server, and set up the computers you use. Note For wireless network users (HL-5280DW only): • To achieve optimum results with normal every day document printing, place the Brother printer as close to the network access point (router) as possible with minimal obstructions.
Introduction Network function features The Brother HL-5270DN and HL-5280DW have the following basic network functions. 1 Network printing The print server provides printing services for Windows® 95/98/Me, Windows NT® 4.0, Windows® 2000/XP supporting the TCP/IP protocols and Macintosh supporting TCP/IP (Mac OS® 9.1 to 9.2 / Mac OS® X 10.2.4 or greater for a wired network and Mac OS® X 10.2.4 or greater for wireless network). The wireless network function is supported by the HL-5280DW only.
Introduction Types of network connection Wired network connection example 1 Generally speaking, there are two types of network connection: Peer-to-Peer environment and a Network Shared environment. Peer-to-Peer printing using TCP/IP In a Peer-to-Peer environment, each computer directly sends and receives data to and from the Brother printer.
Introduction Network Shared printing In a Network Shared environment, each computer sends and receives data to and from the Brother printer via a centrally controlled computer. This type of computer is often called a “server” or a “print server”. Its job is to control the printing of all print jobs. Windows® Windows® Windows® TCP/IP Windows® Also known as “Server” or “Print server” Network printer Network Shared ■ ■ ■ ■ In a larger network, we recommend a Network Shared printing environment.
Introduction Wireless network connection example (HL-5280DW only) Connected to wireless capable computer with an access point in the network (Infrastructure mode) This type of network has a central access point at the heart of the network. The access point can also act as a bridge or a gateway to a wired network. When the Brother wireless printer (your printer) is part of this network, it receives all print jobs via an access point.
Introduction An access point is in the network, but the computer is not wireless capable This type of network has a central access point at the heart of the network. The access point is connected to a computer which is not wireless capable with the Ethernet cable. When the Brother wireless printer (your printer) is a part of this network, it receives all print jobs via an access point.
Introduction Protocols TCP/IP protocols and functionalities 1 Protocols are the standardized sets of rules for transmitting data on a network. Protocols allow users to gain access to network connected resources. The print server used on this Brother product supports the TCP/IP (Transmission Control Protocol/Internet Protocol) protocol. TCP/IP is the most popular set of protocols used for communication such as Internet and E-mail.
Introduction Port9100 Another commonly used printing protocol on a TCP/IP network. SMTP client 1 Simple Mail Transfer Protocol (SMTP) client is used to send e-mails via Internet or Intranet. IPP Internet Printing Protocol (IPP Version 1.0) allows you to print documents directly to any accessible printer via the internet. mDNS mDNS allows the Brother print server to automatically configure itself to work in a Mac OS® X Simple Network Configured system. (Mac OS® X 10.2.4 or greater).
2 Configuring your network printer with an Ethernet cable connection Overview 2 Before using your Brother printer in a network environment, you must configure the TCP/IP settings. In this chapter, you will learn the basic steps required to print over the network using the TCP/IP protocol. We recommend that you use the automatic installer application in the CD-ROM we have provided with the printer.
Configuring your network printer with an Ethernet cable connection How the IP address is assigned to your print server: If you have a DHCP/BOOTP/RARP server in your network (typically a UNIX®/Linux or Windows® 2000/XP network) the print server will automatically obtain its IP address from the DHCP server and register its name with any RFC 1001 and 1002-compliant dynamic name services. Note On smaller networks, the DHCP server may be the router.
Configuring your network printer with an Ethernet cable connection Gateway (and router) A gateway is a network point that acts as an entrance to another network and sends data transmitted via the network to an exact destination. The router knows where to direct data that arrives at the gateway. If a destination is located at an external network, the router transmits data to the external network. If your network communicates with other networks, you may need to configure the Gateway IP address.
Configuring your network printer with an Ethernet cable connection 3 Select Search Active Devices from the Devices menu. BRAdmin Professional will search for new devices automatically. 2 Note • If the print server is set to its factory default settings without using a DHCP/BOOTP/RARP server, the device will appear as APIPA in the BRAdmin Professional utility screen. • You can find the node name and Ethernet address (Node Address above) by printing out the Printer Settings Page.
Configuring your network printer with an Ethernet cable connection Changing the print server settings Using the BRAdmin Professional utility to change the print server settings (for Windows® only) 1 Start the BRAdmin Professional utility (from Windows® 95/98/Me, Windows NT® 4.0 and Windows® 2000/XP), by clicking Start / Programs / Brother Administrator Utilities / Brother BRAdmin Professional Utilities / BRAdmin Professional. 2 Select TCP/IP in the left frame of the main BRAdmin window.
Configuring your network printer with an Ethernet cable connection Using the HTTP (web browser) to change the print server settings A standard web browser (we recommend Microsoft Internet Explorer version 6.0 (or higher), or Netscape® version 7.1 (or higher) can be used to change your print server settings using the HTTP (Hyper Text Transfer Protocol). To use a web browser, you must have assigned an IP address to the print server. 1 Type http://printer_ip_address/ into your browser.
3 Configuring your wireless network printer (HL-5280DW only) Overview 3 To connect your printer to your wireless network, you need to follow the steps in the Quick Setup Guide. We recommend that you use the automatic installer application in the CD-ROM we have provided with the printer.
Configuring your wireless network printer (HL-5280DW only) Channels Wireless networks use channels. Each wireless channel is on a different frequency. When configuring your Brother device to work in a wireless network, you must set it to the channel that is used on the wireless network that you are connecting to. There are up to 14 different channels that can be used when using a wireless network. However, in many countries the number of channels available are restricted.
Configuring your wireless network printer (HL-5280DW only) Encryption methods Encryption is used to secure the data that is sent over the wireless network. The Brother wireless network printer supports the following encryption methods: ■ None No encryption method is used. ■ WEP By using WEP (Wired Equivalent Privacy), the data is encrypted by a static secure key. ■ TKIP TKIP (Temporal Key Integrity Protocol) provides per-packet key mixing, message integrity check and a re-keying mechanism.
Configuring your wireless network printer (HL-5280DW only) Configuring your printer for a wireless network There are three methods to configure your wireless network printer; by using the automatic installer application in the CD-ROM (recommended), using the SecureEasySetupTM software and the printer control panel.
Configuring your wireless network printer (HL-5280DW only) 3 Press any of the Menu buttons (+, -, Set or Back) of the control panel on your printer to take the printer off-line. INFORMATION 4 3 Press the + button or the - button to move forward or backward through the menus until NETWORK is displayed. NETWORK 5 Press Set. Press the + button or the - button to select WLAN. WLAN 6 Press Set. Press the + button or the - button to select WIRELESS. WIRELESS 7 Press Set.
Configuring your wireless network printer (HL-5280DW only) Using the control panel NETWORK menu to configure your wireless network printer (in infrastructure mode) You can configure your print server by using the NETWORK menu on the printer’s control panel. See to the steps below for further information. 1 Press any of the Menu buttons (+, -, Set or Back) to take the printer off-line.
Configuring your wireless network printer (HL-5280DW only) 7 Press Set. Press the + button to select LIST SSID. LIST SSID 8 3 The printer will search for a wireless network name (SSID) around the printer. WAITING... 9 After a few seconds, you can select the SSID from the list using the + button or the - button. Press Set to select the SSID. If your SSID is displayed and you have selected it, go to Step 14. If you want to add a new SSID, go to Step 10.
Configuring your wireless network printer (HL-5280DW only) 14 Press Set. Press the + button or the - button to select AUTHENTICATION. AUTHENTICATION 15 3 Press Set. Press the + button or the - button to select the Authentication method. OPEN SYSTEM SHARED KEY WPA-PSK LEAP Press Set. If you select OPEN SYSTEM, WPA-PSK or LEAP, go to Step 16. If you select SHARED KEY, go to Step 18. 16 Press the + button or the - button to select ENCRYPTION. ENCRYPTION 17 Press Set.
Configuring your wireless network printer (HL-5280DW only) 18 Press the + button or the - button to select WEP kEY SELECT. WEP KEY SELECT 19 3 Press Set. Press the + button or the - button to select the key number; KEY1, KEY2, KEY3, KEY4. KEY1 KEY2 KEY3 KEY4 20 Press Set. Press the + button or the - button to select WEP kEY1 SIZE, WEP kEY2 SIZE, WEP kEY3 SIZE or WEP kEY4 SIZE, which key number matches the one you have selected in Step 19.
Configuring your wireless network printer (HL-5280DW only) 24 Press Set. Press the + button or the - button to select WEP KEY1, WEP KEY2, WEP KEY3 or WEP KEY4, which key number matches the one you have selected in Step 19. WEP KEY1 WEP KEY2 3 WEP KEY3 WEP KEY4 25 Press Set. Enter a new WEP key. *** Note For more information on rules for the WEP key, see Network key in Chapter 3. Press Set. Go to Step 32. 26 Press the + button or the - button to select PASSPHRASE. PASSPHRASE 27 Press Set.
Configuring your wireless network printer (HL-5280DW only) 29 Press Set. Enter a user ID for LEAP. 3 30 Press Set. Press the + button or the - button to select PASSWORD. PASSWORD 31 Press Set. Enter a password for LEAP. *** Press Set. 32 Press the + button or the - button to select APPLY. APPLY 33 Press Set. Press the + button or the - button to select YES or YES&REPORT.
Configuring your wireless network printer (HL-5280DW only) Changing the print server settings Once you have configured your wireless network printer, you can change the wireless settings using the BRAdmin Professional utility or the control panel on the front of the Brother printer. 3 Using the BRAdmin Professional utility to change the print server settings (for Windows® only) Note • Please use the BRAdmin Professional utility version that was supplied on the CD-ROM with your Brother product.
Configuring your wireless network printer (HL-5280DW only) 4 Select Configure Wireless Setting from the Control menu. 5 Enter a password. The default Password is access. 6 You can now change the print server settings. 3 Using the control panel NETWORK menu to change the print server settings You can configure and change the print server settings using the control panel NETWORK menu. See Control panel setup on page 8-1.
4 Network printing from Windows®: basic TCP/IP Peer-to-Peer printing Overview If you are a Windows® user and want to print using the TCP/IP protocol in a Peer-to-Peer environment, please follow the instructions in this chapter. This chapter explains how to install the network software and the printer driver which you will need to be able to print using your network printer. Note • You must configure the IP address on your printer before you proceed with this chapter.
Network printing from Windows®: basic TCP/IP Peer-to-Peer printing 7 Click Next. 8 The Add Standard TCP/IP Printer Port Wizard will now appear. Click Next. 9 Enter the IP address, or the print server name you wish to configure. The Wizard will automatically enter the Port name information for you. 10 Click Next. 11 Windows® 2000/XP will now contact the printer that you specified. If you did not specify the correct IP address or name then you will receive an error message.
Network printing from Windows®: basic TCP/IP Peer-to-Peer printing For Windows NT® 4.0 users Windows NT® 4.0 users can send print job using Brother Peer-to-Peer Print software provided on the Brother CD-ROM supplied with the printer. 4 Installing the TCP/IP protocol If you did not install the TCP/IP protocol during the installation of your Windows NT®4.0 system (either workstation or server) follow these steps.
Network printing from Windows®: basic TCP/IP Peer-to-Peer printing 9 You must now enter the actual IP address of the print server and the print server name. If you have edited the hosts file on your computer or are using Domain Name System, you can also enter the DNS name of the print server. As the print server supports TCP/IP and NetBIOS names, you can also enter the NetBIOS name of the print server. The NetBIOS name can be seen in the printer settings page.
Network printing from Windows®: basic TCP/IP Peer-to-Peer printing Adding a second Brother LPR port You do not need to re-run the install program to add a new Brother LPR port. Instead, go to the Start button, select Settings, and open the Printers window. Click the icon of the printer that you wish to configure, select File from the menu bar, and then Properties. Click the Ports tab and then the Add Port button. In the Printer Ports dialog, highlight Brother LPR Port.
Network printing from Windows®: basic TCP/IP Peer-to-Peer printing 9 You must now enter the actual IP address of the print server and the print server name. If you have edited the hosts file on your computer or are using Domain Name System, you can also enter the DNS name of the print server. As the print server supports TCP/IP and NetBIOS names, you can also enter the NetBIOS name of the print server. The NetBIOS name can be seen in the printer settings page.
Network printing from Windows®: basic TCP/IP Peer-to-Peer printing Adding a second Brother LPR port You do not re-run the install program to add a new Brother LPR port. Instead, go to the Start button, select Settings, and open the Printers window. Click the icon of the printer that you wish to configure, select File from the menu bar, and then Properties. Click the Details tab and then the Add Port button. In the Add Port dialog, select the Other radio button and then highlight Brother LPR port.
5 Network printing from Windows®: NetBIOS Peer-to-Peer printing Overview Brother print server range supports SMB (Server Message Block). This means that just like regular Windows® PC's, Brother printers can appear in your network neighborhood. The main advantage of NetBIOS printing is that you are able to print from legacy DOS applications that are running on PC's that are connected to Microsoft® networks. Note • You must configure the IP address on your printer before you proceed with this chapter.
Network printing from Windows®: NetBIOS Peer-to-Peer printing Changing the Workgroup/Domain Name using the BRAdmin Professional utility Note • The print server must have a valid IP address and your computer must also have a valid IP address; you can configure the IP address by using the BRAdmin Professional utility. See Using the BRAdmin Professional utility to configure your network printer (for Windows® only) on page 2-3.
Network printing from Windows®: NetBIOS Peer-to-Peer printing 6 Select NetBIOS tab. Enter a workgroup/domain name. 5 Note Because of the way that Microsoft® networks work, the print server may take several minutes to appear in the network neighborhood. You will also find that the print server may take several minutes to disappear from the network neighborhood even if the printer is switched off. This is a feature of Microsoft® workgroup and domain based networks.
Network printing from Windows®: NetBIOS Peer-to-Peer printing Installing the Brother NetBIOS Port Monitor The Brother NetBIOS Port Monitor requires the TCP/IP transport protocols to be installed on your Windows® 95/98/Me/2000/XP and Windows NT®4.0 computer. To install those protocols, see your Windows® documentation. If you are using the TCP/IP protocol, the proper IP address should be defined on both the Brother print server and your client PC.
Network printing from Windows®: NetBIOS Peer-to-Peer printing 10 Then click OK. 11 Click the Finish button. You must now restart your computer before you can continue. Associating to the printer 5 You must now create a printer on your Windows® 95/98/Me, Windows NT®4.0 and Windows® 2000/XP systems using the standard Windows® printer setup procedure. Windows® 95/98/Me 1 For Windows® 2000: Go to the Start button, select Settings and then Printers.
Network printing from Windows®: NetBIOS Peer-to-Peer printing My computer (Windows NT® 4.0) when you are asked how the printer is connected to your computer, and then click Next. 5 Select the Brother NetBIOS Port (the port name you assigned in step 8 of the “Installing the Brother NetBIOS Port Monitor” section and click Next. 6 Select the correct driver. Click Next when you are done.
Network printing from Windows®: NetBIOS Peer-to-Peer printing Other sources of information 1 Visit http://solutions.brother.com for more information on network printing. 2 See Chapter 2 of this User’s Guide to learn how to configure the IP address of the printer.
6 Internet printing for Windows® Overview 6 Windows® 2000/XP users can print using TCP/IP using the standard Network Printing software and IPP protocol software built into any Windows® 2000/XP installation. Note • You must configure the IP address on your printer before you proceed with this chapter. If you need to configure the IP address, see Chapter 2 first.
Internet printing for Windows® Note If you have edited the hosts file on your computer or are using Domain Name System, you can also enter the DNS name of the print server. As the print server supports TCP/IP and NetBIOS names, you can also enter the NetBIOS name of the print server. The NetBIOS name can be seen in the printer settings page.
Internet printing for Windows® Specifying a different URL Please note that there are several possible entries that you can enter for the URL field. 6 http://printer_ip_address:631/ipp This is the default URL and we recommend that you use this URL. Please note the Get More Info option will not display any printer data. http://printer_ip_address:631/ipp/port1 This is for HP® Jetdirect® compatibility. Please note the Get More Info option will not display any printer data.
7 Network printing from Macintosh® Overview This chapter explains how to print from Macintosh® on a Network using the Simple Network Configuration capabilities on Mac OS® X 10.2.4 or greater. For more information on how to configure the Brother Laser driver on a Network for Mac OS® 9.1 to 9.2, see the Quick Setup Guide included with the printer. For updated information on printing from a Macintosh® visit the Brother Solutions web site at: http://solutions.brother.
Network printing from Macintosh® 6 (For Mac OS® X 10.2.4 to 10.3) Make the following selection. 7 7 Select Brother HL-XXXX series (where XXXX is your model name) and then click Add. 8 Click the printer, then click Make Default to set the printer as the default printer. The printer is now ready to print.
Network printing from Macintosh® Changing the print server settings Using a web browser to change the print server settings 7 From a Macintosh®, the easiest way to change the printer or print server parameters is to use a web browser. Simply connect to the printer using the format: http://ip_address where ip_address is the address of the printer. See Using the HTTP (web browser) to change the print server settings on page 2-6. Using the BRAdmin Light utility (for Mac OS® X 10.2.
Network printing from Macintosh® Using the control panel to change the print server settings You can configure and change the print server settings using the control panel NEWORK menu. See Control panel setup on page 8-1. 7 Other sources of information 1 Visit http://solutions.brother.com for more information on network printing. 2 See Chapter 2 of this User’s Guide to learn how to configure the IP address of the printer.
8 Control panel setup Overview 8 With the control panel you can do the following: Change the print server settings See Changing the print server settings using the control panel NETWORK menu on page 8-1. Print the Printer Settings Page See Printing the Printer Settings Page on page 8-11 for information on how to print the Printer Settings Page.
Control panel setup Control panel NETWORK menu table and default factory settings (HL-5270DN) 8 See (HL-5280DW) on page 8-3 for the HL-5280DW NETWORK menu table. Level one Level two Level three Options 1 Factory settings NETWORK TCP/IP TCP/IP ENABLE =ON, OFF =ON IP ADDRESS= [000-255].[000-255].[000-255]. [000-255] [169].[254].[001-254].[000-255] 1 SUBNET MASK= [000-255].[000-255].[000-255]. [000-255] 255.255.0.0 2 GATEWAY= [000-255].[000-255].[000-255]. [000-255] 0.0.0.
Control panel setup (HL-5280DW) See (HL-5270DN) on page 8-2 for the HL-5270DN NETWORK menu table. Note In order to make your wireless settings effective, you must select the APPLY option from the WIRELESS sub menu and then select YES or YES&REPORT. If you do not do this, the network settings will not be used unless you switch the printer off and then on again. If you select YES&REPORT, the printer will print the network printer server settings list.
Control panel setup Level one Level two Level three Level four Options 1 Factory settings NETWORK (Continued) WLAN (Continued) WIRELESS SecureEasySetup - - COMM.MODE =AD-HOC, INFRASTRUCTURE =AD-HOC LIST SSID (Shows a list of available names for the wireless network) - SSID (Shows SSID [uses a maximum of 32 digits and characters 0-9, a-z and A-Z in ASCII values]) SETUP CHANNEL =1.............
Control panel setup Level one Level two Level three Level four Options 1 Factory settings NETWORK (Continued) FACTORY RESET OK? - - - 1. The factory setting for IP Address may be changed by the APIPA setting. 2. The factory setting for Subnet Mask may be changed by the APIPA setting. 3. PASSPHRASE is used for the WPA-PSK authentication. 4. USER and PASSWORD are used for the LEAP authentication.
Control panel setup ■ IP METHOD This field displays methods to obtain the IP address using TCP/IP protocols. • AUTO In this mode, the printer will scan the network for a DHCP server, if it can find one, and if the DHCP server is configured to allocate an IP address to the printer, then the IP address supplied by the DHCP server will be used. If no DHCP server is available, then the printer will scan for a BOOTP server.
Control panel setup Note Depending on the system, this entry might be called “bootps” instead of “bootp”. 8 In order to enable BOOTP, simply use an editor to delete the “#” (if there is no “#”, then BOOTP is already enabled). Then edit the BOOTP configuration file (usually /etc/bootptab) and enter the name, network type (1 for Ethernet), Ethernet address and the IP address, subnet mask and gateway of the print server.
Control panel setup ■ IPV6 This printer is compatible with IPv6, the next generation internet protocol. If you want to use the IPv6 protocol, visit http://solutions.brother.com for more information. NETBIOS/IP 8 You can enable and disable the NetBIOS facility to obtain the IP address. ENET Ethernet link mode. AUTO allows the print server to operate in 100BASE-TX full or half duplex, or in 10BASE-T full or half duplex mode by auto negotiation.
Control panel setup WIRELESS See Using the control panel NETWORK menu to configure your wireless network printer (in infrastructure mode) on page 3-6 for more information. ■ SecureEasySetup You can configure the wireless network settings using SecureEasySetupTM. See Using SecureEasySetupTM to configure your printer in a wireless network on page 3-4. ■ COMM.MODE This field shows the current network communication mode; AD-HOC or INFRASTRUCTURE.
Control panel setup ■ PASSWORD If you have selected LEAP for an authentication mode, you will need to enter a password that is 32 characters or less in length. ■ APPLY In order to make your wireless settings effective, you must select the APPLY option from the WIRELESS sub menu and then select YES or YES&REPORT. If you do not do this, the network settings will not be used unless you switch the printer off and then on again.
Control panel setup Printing the Printer Settings Page Note Node name: Node name appears in the Printer Settings Page. The default Node name of the network card in the printer is "BRN_xxxxxx" for a wired network and "BRW_xxxxxx" for a wireless network (“xxxxxx” is the last six digits of Ethernet address.). The Printer Settings Page prints a report listing all the current printer settings including the network print server settings. You can print the Printer Settings Page using the printer control panel.
Control panel setup Disabling the APIPA protocol If the APIPA protocol is enabled, the print server will automatically allocate a Link-Local IP address in the range (169.254.1.0 - 169.254.254.255) when the print server cannot obtain an IP address through the IP METHOD you have set. By default, the APIPA protocol is enabled. You can disable the APIPA protocol using the BRAdmin Professional utility or a web browser. For more information, see Changing the print server settings on page 2-5.
9 Troubleshooting Overview This chapter explains how to resolve typical network problems you may encounter when using the Brother network printer. If, after reading this chapter, you are unable to resolve your problem, please visit the Brother Solutions Center at: http://solutions.brother.com.
Troubleshooting 3 Click the General tab. Verify that Off (not recommended) is selected. 4 Click OK. Windows® XP SP1 users: 9 1 Locate the “Windows” key on your keyboard. These are the keys with the Windows logo on it. 2 Press the “Windows” key plus the “E” key to open My Computer. 3 On the left, right click My Network Places, click Properties, then right click Local Area Connection and click Properties. 4 Click the Advanced tab.
Troubleshooting Network print software installation problems The Brother print server is not found during setup of the network print software or from the installation of the Brother printer driver in Windows®. 9 The Brother print server is not found using the Simple Network Configuration capabilities of Mac OS® X.
Troubleshooting 4 Verify that the print server is on your network as follows: For Windows® Try pinging the print server from the host operating system command prompt with the command: 9 ping ipaddress Where ipaddress is the print server IP address (note that in some instances it can take up to two minutes for the print server to load its IP address after setting the IP address). For Macintosh® For Mac OS® 9.1 to 9.2 (for the wired network connection only) (1) From the Apple menu, open the Chooser.
Troubleshooting (6) Make sure that your print server appears. If it is visible, then the connection is good. Otherwise, go to Step 5. 5 6 If you have tried Step 1 to Step 4 above and it does not work, then reset the print server back to the default factory settings and try from the initial setup again. For information how to reset to the default factory settings, see Restoring the network settings to factory default on page 8-11.
Troubleshooting For Macintosh® For Mac OS® 9.1 to 9.2 (1) From the Apple menu, open the Chooser. 9 (2) Click the Brother Laser (IP) icon, and make sure that your print server name appears in the right frame. If it is visible, then the connection is good. Otherwise, go to Step 4. For Mac OS® X 10.2.4 or greater (1) From the Go menu, select Applications. (2) Open the Utilities folder. (3) Double-click the Printer Setup Utility icon. (4) Click Add. For Mac OS® X 10.2.4 to 10.3: Go to (5). For Mac OS® X 10.
Troubleshooting Protocol-specific troubleshooting Windows® 95/98/Me and Windows NT®4.0 Peer-to-Peer print (LPR) troubleshooting 9 If you are having trouble printing on a Windows® 95/98/Me, Windows NT® 4.0 or later Peer-to-Peer network (LPR method), check the following: 1 Make sure that the Brother LPR Port driver is correctly installed and configured according to the Windows® 95/98/Me or Windows NT® 4.0 Peer-to-Peer chapters.
Troubleshooting Windows® 2000/XP IPP troubleshooting I want to use a different Port number other than 631. If you are using Port 631 for IPP printing, you may find that your firewall may not let the print data through. If this is the case, use a different port number (port 80), or configure your Firewall to allow Port 631 data through. To send a print job using IPP to a printer using Port 80 (the standard HTTP port) enter the following when configuring your Windows® 2000/XP system.
Troubleshooting Wireless network troubleshooting Wireless setup problems 9 The Brother print server is not found during setup using the automatic installer application on the CD-ROM. 1 Make sure that the printer is powered on, is on-line and ready to print. 2 Move your Brother printer closer to the computer and try again. 3 Reset the print server back to its default factory settings and try again.
10 Wireless installation in ad-hoc mode (HL-5280DW only) The following instructions will install your Brother printer in a wireless network environment in ad-hoc mode using the Brother automatic installer application in the CD-ROM we have provided with the printer. If you want to setup your printer in infrastructure mode, using a wireless router or access point that uses DHCP to assign IP addresses, you can find instructions in the supplied Quick Setup Guide.
Wireless installation in ad-hoc mode (HL-5280DW only) 4 Click Install Printer Driver on the menu screen. 10 5 Click Wireless Network users. 6 Choose Wireless Setup and Driver Install, and then click Next. 7 Choose Automatic (Recommended) and then click Next.
Wireless installation in ad-hoc mode (HL-5280DW only) 8 Choose I’m not able to connect my device to my access point with a network cable. Click Next. 10 9 If you are using a wireless computer, choose This PC has wireless capability., and make sure I am using an access point in infrastructure mode is not checked. Click Next. If you are using a wired computer, choose This PC uses a network cable to connect to the wireless network., and you must configure the wireless settings from the control panel.
Wireless installation in ad-hoc mode (HL-5280DW only) Item Record the current wireless computer settings Communication mode: (Infrastructure/Ad-hoc) 10 Channel: (1-14) Network name: (SSID/ESSID) Authentication method: (Open system/Shared key) Encryption: (None/WEP/Other) Encryption key: 10 To communicate with the un-configured wireless printer, change the wireless settings on this PC to the printer’s default settings which are shown on the screen. Check Checked and confirmed, and then click Next.
Wireless installation in ad-hoc mode (HL-5280DW only) 3 Select and right click Wireless Network Connection. Click View Available Wireless Networks. 10 4 You can see the Brother wireless device (your printer) in the list. Select SETUP and click Connect. 5 Check the Wireless Network Connection status. It may take a few minutes to change from 0.0.0.0 to 169.254.x.x IP address to be shown on screen (where x.x are numbers between 1 and 254).
Wireless installation in ad-hoc mode (HL-5280DW only) 11 If more than one wireless printer is available on the network, the following list appears. If the list is blank, check if the printer is powered on, and then click Refresh. Choose the printer you wish to configure, and click Next. 10 Note ■ The Default Node name of the network card in the printer is “BRW_xxxxxx” (where “xxxxxx” is the last six digits of Ethernet address). ■ If you are using Personal Firewall software (e.g.
Wireless installation in ad-hoc mode (HL-5280DW only) 13 If your network is not configured for Authentication and Encryption, the following screen will appear. To continue installation, click OK and go to step 16. 10 14 If your network is configured for Authentication and Encryption, the following screen will appear. When configuring your Brother wireless printer, you must ensure that it is configured to match the Authentication and Encryption settings of your existing wireless network.
Wireless installation in ad-hoc mode (HL-5280DW only) 16 Click Next. The settings will be sent to your printer. The settings will remain unchanged if you click Cancel. 10 Note If you want to manually enter the IP address settings of your printer, click Change IP Address and enter the necessary IP address settings for your network. After making your selection, click Next and the Wizard will search for available wireless networks.
Wireless installation in ad-hoc mode (HL-5280DW only) Installing the printer driver Improper Setup • • DO NOT try to cancel any of the screens during this installation. If your wireless settings fail, and error message will appear during the installation of printer driver and the installation will be terminated. If you encounter this failure, please go to step 1 and setup the wireless connection again. Note Peer-to-peer print with NetBIOS is not available for Windows® XP x64 Edition.
Wireless installation in ad-hoc mode (HL-5280DW only) 20 For LPR Users: Choose Search the network for devices and choose from a list of discovered devices (Recommended). Or enter your printer’s IP address or its node name. Click Next. 10 For NetBIOS Users: Choose Search the network for devices and choose from a list of discovered devices (Recommended). Click Next. Note Contact your administrator if you do not know the printer’s IP address or node name.
Wireless installation in ad-hoc mode (HL-5280DW only) 22 Click Finish. 10 Note ■ If you want to register your product on-line, check On-Line Registration. ■ Turn your Personal Firewall back on. For Windows NT® 4.0 and Windows® 2000/XP users, the setup is now complete. For Windows® 95/98/Me users, the setup will be complete after your PC has restarted.
Wireless installation in ad-hoc mode (HL-5280DW only) For Mac OS® X 10.2.4 or greater Note If you are going to connect the printer to your network, we recommend that you contact your system administrator prior to installation. 10 Improper Setup If you have previously configured the wireless settings of the printer, you must reset the NETWORK menu settings before you can configure the wireless settings again. 1 2 Press the + or - button to choose NETWORK. Press Set. 3 Press Set again.
Wireless installation in ad-hoc mode (HL-5280DW only) 5 Click Install Printer Driver on the menu screen. 10 6 Choose Wireless Network users. 7 Choose Wireless Setup and Driver Install, and then click Next. 8 Choose Automatic (Recommended) and then click Next.
Wireless installation in ad-hoc mode (HL-5280DW only) 9 Choose I’m not able to connect my device to my access point with a network cable. Click Next. 10 10 If you are using a wireless computer, choose This PC has wireless capability., and make sure I am using an access point in infrastructure mode is not checked. Click Next. If you are using a wired computer, choose This PC uses a network cable to connect to the wireless network., and you must configure the wireless settings from the control panel.
Wireless installation in ad-hoc mode (HL-5280DW only) Item Record the current wireless computer settings Communication mode: (Infrastructure/Ad-hoc) 10 Channel: (1-14) Network name: (SSID/ESSID) Authentication method: (Open system/Shared key) Encryption: (None/WEP/Other) Encryption key: 11 To communicate with the un-configured wireless machine, change the wireless settings on your Macintosh® to the machine’s default settings which are shown on the screen.
Wireless installation in ad-hoc mode (HL-5280DW only) 1 Click the AirPort status icon and select Open Internet Connect... 10 2 Click the Network tab to see the available wireless devices. You can see the Brother wireless print server in the Network option. Select SETUP. 3 Your wireless network is connected successfully.
Wireless installation in ad-hoc mode (HL-5280DW only) 4 If more than one wireless machine is available on the network, the following list appears. If the list is blank, check if the machine is powered on, and then click Refresh. Choose the machine you wish to configure, and click Next. 10 Note The Default Node name of the network card in the printer is “BRW_xxxxxx” (where “xxxxxx” is the last six digits of Ethernet address). 5 The wizard will search for wireless networks available from your machine.
Wireless installation in ad-hoc mode (HL-5280DW only) 6 If your network is not configured for Authentication and Encryption, the following screen will appear. To continue installation, click OK and go to step 9. 10 7 If your network is configured for Authentication and Encryption, the following screen will appear. When configuring your Brother wireless machine, you must ensure that it is configured to match the Authentication and Encryption settings of your existing wireless network.
Wireless installation in ad-hoc mode (HL-5280DW only) 9 Click Next. The settings will be sent to your machine. The settings will remain unchanged if you click Cancel. 10 Note If you want to manually enter the IP address settings of your machine, click Change IP Address and enter the necessary IP address settings for your network. After making your selection, click Next and the Wizard will search for available wireless networks.
Wireless installation in ad-hoc mode (HL-5280DW only) Installing the printer driver Improper Setup • • DO NOT try to cancel any of the screens during this installation. If your wireless settings fail, and error message will appear during the installation of printer driver and the installation will be terminated. If you encounter this failure, please go to step 1 and setup the wireless connection again. 11 The driver installation starts. Follow the on-screen instructions and restart your Macintosh®.
Wireless installation in ad-hoc mode (HL-5280DW only) Note For Mac OS® X 10.2 users, open the Print Center icon. 15 10 Click Add. Mac OS® X 10.2.4 to 10.3 users; go to step 16. Mac OS® X 10.4 users; go to step 18. 16 Make the selection shown (For Mac OS® X 10.2.4 to 10.3 users). 17 Choose Brother HL-5280DW series, and then click Add. Go to step 19.
Wireless installation in ad-hoc mode (HL-5280DW only) 18 Choose Brother HL-5280DW series, and then click Add. 10 Note If there is more than one of the same model printer (HL-5280DW) connected on your network, the Ethernet address (MAC address) will be displayed after the model name. 19 Mac OS® X 10.3 or greater users: Click Printer Setup Utility, then Quit Printer Setup Utility. For Mac OS® X 10.2.x users: Click Print Center, then Quit Print Center. The setup is now complete.
A Appendix A Using services A service is a resource that can be accessed by computers that wish to print to the Brother print server. The Brother print server provides the following predefined services (do a SHOW SERVICE command in the Brother print server remote console to see a list of available services): Enter HELP at the command prompt for a list of supported commands.
Appendix A Using BOOTP to configure the IP address BOOTP is an alternative to rarp that has the advantage of allowing configuration of the subnet mask and gateway. In order to use BOOTP to configure the IP address make sure that BOOTP is installed and running on your host computer (it should appear in the /etc/services file on your host as a real service; type man bootpd or refer to your system documentation for information). BOOTP is usually started up via the /etc/inetd.
Appendix A If the rarp daemon is not already running, start it (depending on the system the command can be rarpd, rarpd -a, in.rarpd -a or something else; type man rarpd or refer to your system documentation for additional information).
Appendix A UNIX®/Linux systems Typically, UNIX® and Linux systems require the colon ":" character between each digit of the Ethernet address. A arp -s 192.168.1.2 00:80:77:31:01:07 Note You must be on the same Ethernet segment (that is, there cannot be a router between the print server and operating system) to use the arp -s command. If there is a router, you may use BOOTP or other methods described in this chapter to enter the IP address.
Appendix A Local> SET IP SUBNET 255.255.255.0 If you do not have any subnets, use one of the following default subnet masks: 255.0.0.0 for class A networks A 255.255.0.0 for class B networks 255.255.255.0 for class C networks The leftmost group of digits in your IP address can identify the type of network you have. The value of this group ranges from 1 through 127 for Class A networks (e.g., 13.27.7.1), 128 through 191 for Class B networks (e.g.,128.10.1.30), and 192 through 255 for Class C networks (e.
B Appendix B Print server specifications B Ethernet wired network Network node type NC-6400h Operating system support Windows® 95/98/Me, Windows NT® 4.0, Windows® 2000/XP Mac OS® 9.1 to 9.2, Mac OS® X 10.2.4 or greater Protocol support TCP/IP: IPv4 APR, RARP, BOOTP, DHCP, APIPA (Auto IP), WINS, NetBIOS name resolution, DNS Resolver, mDNS.
Appendix B Management utilities BRAdmin Windows® 95/98/Me, Windows NT® 4.0, Windows® 2000/XP Professional utility BRAdmin Light Mac OS® X 10.2.4 or greater Web BRAdmin 3 Windows® 2000 Professional / Server / Advanced Server, Windows® XP Professional B 1. If you want to use the IPv6 protocol, visit http://solutions.brother.com for more information. 2. Download the printer driver for Windows® XP Professional x64 Edition from http://solutions.brother.com. 3.
Appendix B Ethernet wireless network Network node type NC-7200w Operating system support Windows® 98/Me, Windows NT® 4.0, Windows® 2000/XP Mac OS® X 10.2.4 or greater Protocol support TCP/IP: IPv4 APR, RARP, BOOTP, DHCP, APIPA (Auto IP), WINS, NetBIOS name resolution, DNS Resolver, mDNS.
Appendix B Management utilities BRAdmin Professional Windows® 98/Me, Windows NT® 4.0, Windows® 2000/XP BRAdmin Light Mac OS® X 10.2.4 or greater Web BRAdmin 1 Windows® 2000 Professional / Server / Advanced Server, Windows® XP Professional B 1. Web BRAdmin are available as a download from http://solutions.brother.com.
I Index A I Ad-hoc mode ........................................... 1-6 APIPA ..................................... 1-8, 8-12, A-3 ARP .........................................................A-3 Authentication ......................................... 3-2 Automatic installer ................................... 3-1 IIS ............................................................A-5 Infrastructure mode ................................. 1-6 Internet Printing .......................................
Index R RARP .............................................. 1-8, A-2 RFC 1001 ........................................ 2-2, A-1 Router ..................................................... 2-3 I S Server Message Block ............................ 5-1 Service ....................................................A-1 Shared key .............................................. 3-2 Simple Network Configuration .......... 7-1, 9-3 SMB ........................................................ 5-1 SMTP Client ......
