Multi-Protocol On-board Ethernet Print Server f NETWORK USER’S GUIDE HL-5250DN series HL-5270DN Please read this manual thoroughly before using the printer. You can print or view this manual from the Printer CD-ROM at any time, please keep the CD-ROM in a convenient place for quick and easy reference at all times. The Brother Solutions Center (http://solutions.brother.com) is your one stop resource for all your printing needs.
Definitions of warnings, cautions, and notes We use the following icon throughout this User’s Guide: Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features. Trademarks Brother and the Brother logo are registered trademarks and BRAdmin Professional is a trademark of Brother Industries, Ltd. UNIX is a registered trademark of The Open Group. Apple, Macintosh and LaserWriter are registered trademarks of Apple Computer, Inc.
IMPORTANT NOTE: For technical and operational assistance, you must call the country where you purchased the machine.Calls must be made from within that country. In USA 1-800-276-7746 In Canada 1-877-BROTHER In Europe Visit http://www.brother.com for contact information on your local Brother office.
In USA only 1-800-521-2846 Service center locator (USA) For the location of a Brother authorized service center, call 1-800-284-4357. Service center locations (Canada) For the location of a Brother authorized service center, call 1-877-BROTHER. Internet addresses Brother Global Web Site: http://www.brother.com For Frequently Asked Questions (FAQs), Product Support and Technical Questions, and Driver Updates and Utilities: http://solutions.brother.
Table of contents 1 Introduction ................................................................................................................1-1 Overview............................................................................................................................................ 1-1 Types of network connection ............................................................................................................. 1-2 Network connection example .......................................
For Windows NT® 4.0 users .............................................................................................................. 3-3 Installing the TCP/IP protocol ...................................................................................................... 3-3 Installing the Brother Peer-to-Peer software ............................................................................... 3-3 Associating to the printer .............................................................................
TCP/IP ..................................................................................................................................... 7-3 NETBIOS/IP ............................................................................................................................ 7-6 ENET ....................................................................................................................................... 7-6 Printing the Printer Settings Page................................................
Brother fax back system (USA only)............................................................................................ B-2 Brother numbers (for Europe and other countries) ............................................................................ B-3 Register your product .................................................................................................................. B-3 Frequently asked questions (FAQs) ............................................................................
1 Introduction Overview The Brother print server allows your Brother printer to be shared on a 10/100Mb Ethernet Network and provides printing services for Windows® 95/98/Me, Windows NT® 4.0, Windows® 2000/XP supporting the TCP/IP protocols and Macintosh® supporting TCP/IP. To use the Brother printer through a network, you need to configure the print server, and set up the computers you use.
Introduction Types of network connection Generally speaking, there are two types of network connection: Peer-to-Peer environment and a Network Shared environment. Network connection example Peer-to-Peer printing using TCP/IP In a Peer-to-Peer environment, each computer directly sends and receives data to and from the Brother printer.
Introduction Network shared printing In a network shared environment, each computer sends and receives data to and from the Brother printer via a centrally controlled computer. This type of computer is often called a “server” or a “print server”. Its job is to access print jobs from other computers and then control the printing of these jobs.
Introduction Protocols TCP/IP protocols and functionalities 1 Protocols are the standardized sets of rules for transmitting data on a network. Protocols allow the user to gain access to network connected resources. The print server used on this Brother product supports the TCP/IP (Transmission Control Protocol/Internet Protocol) protocol. TCP/IP is the most popular set of protocols used for communication such as Internet and E-mail.
Introduction Port9100 Another commonly used printing protocol on a TCP/IP network. SMTP client 1 Simple Mail Transfer Protocol (SMTP) client is used to send e-mails via Internet or Intranet. IPP Internet Printing Protocol (IPP Version 1.0) allows you to print documents directly to any accessible printer via the internet. mDNS mDNS allows the Brother print server to automatically configure itself to work in a Mac OS® X Simple Network Configured system. (Mac OS® X 10.2.4 or greater).
2 Configuring your network printer Overview Before using your Brother printer in a network environment, you must configure the TCP/IP settings. In this chapter, you will learn the basic steps required to print over the network using the TCP/IP protocol. Note You can configure the printer’s TCP/IP settings using the control panel on the printer (for HL-5270DN). For further information, see Control panel setup in Chapter 7.
Configuring your network printer How the IP address is assigned to your print server: If you have a DHCP/BOOTP/RARP server in your network (typically a UNIX®/Linux or Windows® 2000/XP network) the print server will automatically obtain its IP address from the DHCP server and register its name with any RFC 1001 and 1002-compliant dynamic name services. Note On smaller networks, the DHCP server may be the router.
Configuring your network printer Gateway (and router) A gateway is a network point that acts as an entrance to another network and sends data transmitted via the network to an exact destination. The router knows where to direct data that arrives at the gateway. If a destination is located at an external network, the router transmits data to the external network. If your network communicates with other networks, you may need to configure the Gateway IP address.
Configuring your network printer 3 Select Search Active Devices from the Devices menu. BRAdmin Professional will search for new devices automatically. 2 Note • If the print server is set to its factory default settings without using a DHCP/BOOTP/RARP server, the device will appear as APIPA in the BRAdmin Professional utility screen. • You can find the node name and Ethernet address (Node Address above) by printing out the Printer Settings Page.
Configuring your network printer Changing the print server settings Using the BRAdmin Professional utility to change the print server settings (for Windows® only) 1 Start the BRAdmin Professional utility (from Windows® 95/98/Me, Windows NT® 4.0 and Windows® 2000/XP), by clicking Start / Programs / Brother Administrator Utilities / Brother BRAdmin Professional Utilities / BRAdmin Professional. 2 Select TCP/IP in the left frame of the main BRAdmin window.
Configuring your network printer Using the HTTP (web browser) to change the print server settings A standard web browser (we recommend Microsoft Internet Explorer version 6.0 (or higher), or Netscape® version 7.1 (or higher) can be used to change your print server settings using the HTTP (Hyper Text Transfer Protocol). To use a web browser, you must have assigned an IP address to the print server. 1 Type http://printer_ip_address/ into your browser.
3 Network printing from Windows®: basic TCP/IP Peer-to-Peer printing Overview If you are a Windows® user and want to print using the TCP/IP protocol in a Peer-to-Peer environment, please follow the instructions in this chapter. This chapter explains how to install the network software and the printer driver which you will need to be able to print using your network printer. Note • You must configure the IP address on your printer before you proceed with this chapter.
Network printing from Windows®: basic TCP/IP Peer-to-Peer printing 7 Click Next. 8 The Add Standard TCP/IP Printer Port Wizard will now appear. Click Next. 9 Enter the IP address, or the print server name you wish to configure. The Wizard will automatically enter the Port name information for you. 10 Click Next. 11 Windows® 2000/XP will now contact the printer that you specified. If you did not specify the correct IP address or name then you will receive an error message.
Network printing from Windows®: basic TCP/IP Peer-to-Peer printing For Windows NT® 4.0 users Windows NT® 4.0 users can send print job using Brother Peer-to-Peer Print software provided on the Brother CD-ROM supplied with the printer. 3 Installing the TCP/IP protocol If you did not install the TCP/IP protocol during the installation of your Windows NT®4.0 system (either workstation or server) follow these steps.
Network printing from Windows®: basic TCP/IP Peer-to-Peer printing 9 You must now enter the actual IP address of the print server and the print server name. If you have edited the hosts file on your computer or are using Domain Name System, you can also enter the DNS name of the print server. As the print server supports TCP/IP and NetBIOS names, you can also enter the NetBIOS name of the print server. The NetBIOS name can be seen in the printer settings page.
Network printing from Windows®: basic TCP/IP Peer-to-Peer printing Adding a second Brother LPR port You do not need to re-run the install program to add a new Brother LPR port. Instead, go to the Start button, select Settings, and open the Printers window. Click the icon of the printer that you wish to configure, select File from the menu bar, and then Properties. Click the Ports tab and then the Add Port button. In the Printer Ports dialog, highlight Brother LPR Port.
Network printing from Windows®: basic TCP/IP Peer-to-Peer printing 9 You must now enter the actual IP address of the print server and the print server name. If you have edited the hosts file on your computer or are using Domain Name System, you can also enter the DNS name of the print server. As the print server supports TCP/IP and NetBIOS names, you can also enter the NetBIOS name of the print server. The NetBIOS name can be seen in the printer settings page.
Network printing from Windows®: basic TCP/IP Peer-to-Peer printing Adding a second Brother LPR port You do not re-run the install program to add a new Brother LPR port. Instead, go to the Start button, select Settings, and open the Printers window. Click the icon of the printer that you wish to configure, select File from the menu bar, and then Properties. Click the Details tab and then the Add Port button. In the Add Port dialog, select the Other radio button and then highlight Brother LPR port.
4 Network printing from Windows®: NetBIOS Peer-to-Peer printing Overview Brother print server range supports SMB (Server Message Block). This means that just like regular Windows® PC's, Brother printers can appear in your network neighborhood. The main advantage of NetBIOS printing is that you are able to print from legacy DOS applications that are running on PC's that are connected to Microsoft® networks. Note • You must configure the IP address on your printer before you proceed with this chapter.
Network printing from Windows®: NetBIOS Peer-to-Peer printing Changing the Workgroup/Domain Name using the BRAdmin Professional utility Note • The print server must have a valid IP address and your computer must also have a valid IP address; you can configure the IP address by using the BRAdmin Professional utility. See Using the BRAdmin Professional utility to configure your network printer (for Windows® only) on page 2-3.
Network printing from Windows®: NetBIOS Peer-to-Peer printing 6 Select NetBIOS tab. Enter a workgroup/domain name. 4 Note Because of the way that Microsoft® networks work, the print server may take several minutes to appear in the network neighborhood. You will also find that the print server may take several minutes to disappear from the network neighborhood even if the printer is switched off. This is a feature of Microsoft® workgroup and domain based networks.
Network printing from Windows®: NetBIOS Peer-to-Peer printing Installing the Brother NetBIOS Port Monitor The Brother NetBIOS Port Monitor requires the TCP/IP transport protocols to be installed on your Windows® 95/98/Me/2000/XP and Windows NT®4.0 computer. To install those protocols, see your Windows® documentation. If you are using the TCP/IP protocol, the proper IP address should be defined on both the Brother print server and your client PC.
Network printing from Windows®: NetBIOS Peer-to-Peer printing 10 Then click OK. 11 Click the Finish button. You must now restart your computer before you can continue. Associating to the printer 4 You must now create a printer on your Windows® 95/98/Me, Windows NT®4.0 and Windows® 2000/XP systems using the standard Windows® printer setup procedure. Windows® 95/98/Me 1 Go to the Start button, select Settings and then Printers. 2 Double click Add Printer to begin the printer installation.
Network printing from Windows®: NetBIOS Peer-to-Peer printing My computer (Windows NT® 4.0) when you are asked how the printer is connected to your computer, and then click Next. 5 Select the Brother NetBIOS Port (the port name you assigned in step 7 of the “Installing the Brother NetBIOS Port Monitor” section and click Next. 6 Select the correct driver. Click Next when you are done.
Network printing from Windows®: NetBIOS Peer-to-Peer printing Other sources of information 1 Visit http://solutions.brother.com for more information on network printing. 2 See Chapter 2 of this User’s Guide to learn how to configure the IP address of the printer.
5 Internet printing for Windows® Overview 5 Windows® 2000/XP users can print using TCP/IP using the standard Network Printing software and IPP protocol software built into any Windows® 2000/XP installation. Note • You must configure the IP address on your printer before you proceed with this chapter. If you haven’t done yet, see Chapter 2 first. • Verify the host computer and print server are either on the same subnet, or that the router is properly configured to pass data between the two devices.
Internet printing for Windows® Note If you have edited the hosts file on your computer or are using Domain Name System, you can also enter the DNS name of the print server. As the print server supports TCP/IP and NetBIOS names, you can also enter the NetBIOS name of the print server. The NetBIOS name can be seen in the printer settings page.
Internet printing for Windows® Specifying a different URL Please note that there are several possible entries that you can enter for the URL field. 5 http://printer_ip_address:631/ipp This is the default URL and we recommend that you use this URL. Please note the Get More Info option will not display any printer data. http://printer_ip_address:631/ipp/port1 This is for HP® Jetdirect® compatibility. Please note the Get More Info option will not display any printer data.
6 Network printing from Macintosh® Overview This chapter explains how to print from Macintosh® on a Network using the Simple Network Configuration capabilities on Mac OS® X 10.2.4 or greater. For more information on how to configure the laser driver on a Network for Mac OS® 9.1 to 9.2, see the Quick Setup Guide included with the printer. For updated information on printing from a Macintosh® visit the Brother Solutions web site at: http://solutions.brother.
Network printing from Macintosh® 6 (For Mac OS® X 10.2.4 to 10.3) Make the following selection. 6 7 Select Brother HL-XXXX series (where XXXX is your model name) and then click Add. 8 Click the printer, then click Make Default to set the printer as the default printer. The printer is now ready to print.
Network printing from Macintosh® Changing the print server settings Using a web browser to change the print server settings 6 From a Macintosh®, the easiest way to change the printer or print server parameters is to use a web browser. Simply connect to the printer using the format: http://ip_address where ip_address is the address of the printer. See Using the HTTP (web browser) to change the print server settings on page 2-6. Using the BRAdmin Light utility (for Mac OS® X 10.2.
Network printing from Macintosh® Using the control panel to change the print server settings (for HL-5270DN) You can configure and change the print server settings using the control panel NEWORK menu. See Control panel setup on page 7-1. 6 Other sources of information 1 Visit http://solutions.brother.com for more information on network printing. 2 See Chapter 2 of this User’s Guide to learn how to configure the IP address of the printer.
7 Control panel setup Overview 7 With the control panel you can do the following: Change the print server settings See Changing the print server settings using the control panel NETWORK menu (for HL-5270DN) on page 7-2. Print the Printer Settings Page See Printing the Printer Settings Page on page 7-6 for information on how to print the Printer Settings Page.
Control panel setup Changing the print server settings using the control panel NETWORK menu (for HL-5270DN) Before using your Brother printer in a network environment you need to configure the correct TCP/IP settings. For more information, see Changing the print server settings on page 2-5. In this section, you will learn how to configure the network settings using the control panel, located on the top of the printer.
Control panel setup TCP/IP This menu has eight sections: TCP/IP ENABLE, IP ADDRESS, SUBNET MASK, GATEWAY, IP BOOT TRIES, IP METHOD, APIPA and IPV6. ■ TCP/IP ENABLE You can enable and disable the TCP/IP protocol. ■ IP ADDRESS= This field displays the current IP address of the printer. If you have selected a IP METHOD of STATIC, enter the IP address that you wish to assign to the printer (check with your network administrator for the IP address to use).
Control panel setup • RARP The Brother print server IP address can be configured using the Reverse ARP (RARP) facility on your host computer. This is done by editing the /etc/ethers file (if this file does not exist, you can create it) with an entry similar to the following: 7 00:80:77:31:01:07 BRN_310107 Where the first entry is the Ethernet address of the print server and the second entry is the name of the print server (the name must be the same as the one you put in the /etc/hosts file).
Control panel setup In order to enable BOOTP, simply use an editor to delete the “#” (if there is no “#”, then BOOTP is already enabled). Then edit the BOOTP configuration file (usually /etc/bootptab) and enter the name, network type (1 for Ethernet), Ethernet address and the IP address, subnet mask and gateway of the print server.
Control panel setup NETBIOS/IP You can enable and disable the NetBIOS facility to obtain the IP address. ENET 7 Ethernet link mode. AUTO allows the print server to operate in 100BASE-TX full or half duplex, or in 10BASE-T full or half duplex mode by auto negotiation. 100BASE-TX Full Duplex (100B-FD) or Half Duplex (100B-HD) and 10BASE-T Full Duplex (10B-FD) or Half Duplex (10B-HD) fix the print server link mode. This change is valid after the print server has been reset. The default setting is AUTO.
Control panel setup 3 Press any of the Menu buttons (+, -, Set or Back) to take the printer off line. 4 Press + or - until INFORMATION appears on the LCD display. 5 Press Set, and then press Set again to print the Printer Settings Page.
Control panel setup Disabling the APIPA protocol If the APIPA protocol is enabled, the print server will automatically allocate a Link-Local IP address in the range (169.254.1.0 - 169.254.254.255) when the print server cannot obtain an IP address through the IP METHOD you have set. By default, the APIPA protocol is enabled. You can disable the APIPA protocol using the BRAdmin Profesional utility and a web browser. For more information, see Changing the print server settings on page 2-5.
8 Troubleshooting Overview 8 This chapter describes procedures for troubleshooting problems you may encounter with a Brother print server, it is divided into the following sections: ■ ■ ■ ■ General problems Network print software installation problems Printing problems Protocol-specific troubleshooting General problems CD-ROM is inserted, but does not start automatically If your computer does not support Autorun, the menu will not start automatically after inserting the CD-ROM.
Troubleshooting 2 Check to see if there is any LED activity. Brother print servers have two LEDs on the back panel of the machine. The upper green LED shows Link/Activity (Received/Transmit) status. The lower orange LED shows Speed status. • No light: If the upper LED is off, then the print server is not connected to the network. • The upper LED is green: The Link/Activity LED will be green if the print server is connected to a Ethernet network.
Troubleshooting (4) Click Add. (For Mac OS® X 10.2.4 to 10.3) Go to (5). (For Mac OS® X 10.4) Go to (6). (5) (For Mac OS® X 10.2.4 to 10.3) Make the following selection. 8 (6) Make sure that your print server appears. If it is visible, then the connection is good. Otherwise, go to Step 5. 5 If you have tried 1 to 4 above and it does not work, then reset the print server back to the default factory settings and try from the initial setup again.
Troubleshooting Windows® XP SP1 users (1) Locate the “Windows” key on your keyboard. These are the keys with the Windows logo on it. 8 (2) Press the “Windows” key plus the “E” key to open My Computer. (3) On the left, right click My Network Places, click Properties, then right click Local Area Connection and click Properties. (4) Click the Advanced tab. Under Internet Connection Firewall, verify that the box next to Protect my computer... is unchecked.
Troubleshooting Printing problems Print job is not printed 8 Make sure the status and configuration of the print server. Check following: 1 Make sure that the printer is powered on, is on-line and ready to print. 2 Print the Printer Settings Page of the printer and check if the settings such as IP address settings are correct for your network. The problem may be the result of mismatched or duplicate IP address. Verify that the IP address is correctly loaded into the print server.
Troubleshooting (5) (For Mac OS® X 10.2.4 to 10.3) Make the following selection. 8 (6) Make sure that your print server appears. If it is visible, then the connection is good. Otherwise, go to Step 4. 4 If you have tried 1 to 4 above and it does not work, then reset the print server back to the default factory settings and try from the initial setup again.
Troubleshooting Protocol-specific troubleshooting Windows® 95/98/Me and Windows NT®4.0 Peer-to-Peer print (LPR) troubleshooting 8 If you are having trouble printing on a Windows® 95/98/Me, Windows NT® 4.0 or later Peer-to-Peer network (LPR method), check the following: 1 Make sure that the Brother LPR Port driver is correctly installed and configured according to the Windows® 95/98/Me or Windows NT® 4.0 Peer-to-Peer chapters.
Troubleshooting Windows® 2000/XP IPP troubleshooting I want to use a different Port number other than 631. If you are using Port 631 for IPP printing, you may find that your firewall may not let the print data through. If this is the case, use a different port number (port 80), or configure your Firewall to allow Port 631 data through. To send a print job using IPP to a printer using Port 80 (the standard HTTP port) enter the following when configuring your Windows® 2000/XP system.
A Appendix A Using services A service is a resource that can be accessed by computers that wish to print to the Brother print server. The Brother print server provides the following predefined services (do a SHOW SERVICE command in the Brother print server remote console to see a list of available services): Enter HELP at the command prompt for a list of supported commands.
Appendix A Using BOOTP to configure the IP address BOOTP is an alternative to rarp that has the advantage of allowing configuration of the subnet mask and gateway. In order to use BOOTP to configure the IP address make sure that BOOTP is installed and running on your host computer (it should appear in the /etc/services file on your host as a real service; type man bootpd or refer to your system documentation for information). BOOTP is usually started up via the /etc/inetd.
Appendix A If the rarp daemon is not already running, start it (depending on the system the command can be rarpd, rarpd -a, in.rarpd -a or something else; type man rarpd or refer to your system documentation for additional information).
Appendix A UNIX®/Linux systems Typically, UNIX® and Linux systems require the colon ":" character between each digit of the Ethernet address. A arp -s 192.168.1.2 00:80:77:31:01:07 Note You must be on the same Ethernet segment (that is, there cannot be a router between the print server and operating system) to use the arp -s command. If there is a router, you may use BOOTP or other methods described in this chapter to enter the IP address.
Appendix A Local> SET IP SUBNET 255.255.255.0 If you do not have any subnets, use one of the following default subnet masks: 255.0.0.0 for class A networks A 255.255.0.0 for class B networks 255.255.255.0 for class C networks The leftmost group of digits in your IP address can identify the type of network you have. The value of this group ranges from 1 through 127 for Class A networks (e.g., 13.27.7.1), 128 through 191 for Class B networks (e.g.,128.10.1.30), and 192 through 255 for Class C networks (e.
Appendix A Print server specifications Model name NC-6400h Operating system support Windows® 95/98/Me, Windows NT® 4.0, Windows® 2000/XP Mac OS® 9.1 to 9.2, Mac OS® X 10.2.4 or greater Protocol support TCP/IP: IPv4 APR, RARP, BOOTP, DHCP, APIPA (Auto IP), WINS, NetBIOS name resolution, DNS Resolver, mDNS.
B Appendix B Brother numbers (for USA and Canada) IMPORTANT: For technical and operational help, you must call the country where you bought the printer. Calls must be made from within that country. Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product.
Appendix B Service center locator (USA only) For the location of a Brother authorized service center, call 1-800-284-4357. B Service center locations (Canada only) For the location of a Brother authorized service center, call 1-877-BROTHER Brother fax back system (USA only) Brother has installed an easy to use fax back system so you can get instant answers to common technical questions and product information. This is available 24 hours a day, 7 days a week.
Appendix B Brother numbers (for Europe and other countries) IMPORTANT: For technical and operational help, you must call the country where you bought the printer. Calls must be made from within that country. B Register your product By registering your Brother product, you will be recorded as the original owner of the product.
Appendix B Important information: Regulations Caution for LAN connection B Connect this product to a LAN connection that is not subjected to overvoltages.
I Index A LPR/LPD ................................................. 1-4 APIPA ....................................... 1-4, 7-8, A-3 ARP .........................................................A-3 M B BINARY_P1 ............................................A-1 BOOTP ............................................ 1-4, A-2 BRAdmin Light ........................................ 6-3 BRAdmin Professional ..............2-3, 2-5, 4-2 Brother LPR Port ..............................
Index T TCP/IP ..................................................... 1-4 TCP/IP Printing ....................................... 3-1 TELNET ................................... 1-5, 4-3, A-4 TEXT_P1 .................................................A-1 Trademarks ................................................ -i I W Web BRAdmin .........................................A-5 Web Browser .............................2-6, 4-3, 6-3 Web Server ............................................. 1-5 Windows 2000 .....
