Multi-Protocol Print Server Network User’s Guide Please read this manual thoroughly before using the printer. You can print or view this manual from the CD-ROM at any time, please keep the CD-ROM in a convenient place for quick and easy reference at all times. The Brother Solutions Center (http://solutions.brother.com) is your one stop resource for all your printer needs.
Trademarks Brother is a registered trademark of Brother Industries, Ltd. HP, HP are trademarks of Hewllet-Packard Company. UNIX is a trademarks of UNIX Systems Laboratories. Ethernet is trademark of Xerox Corporation. Postscript is trademark of Adobe Systems Incorporated. Netware is a trademark of Novell, Inc. Apple, Macintosh, LaserWriter, and AppleTalk are trademarks of Apple Computer, Inc. IBM, LAN Server, and AIX are trademarks of International Business Machines Corporation.
For technical and operational assistance, please visit the Brother web site on http://www.brother.com If you have comments or suggestions, please write us at: In Europe European Technical Services 1 Tame Street Audenshaw Manchester, M34 5JE UK In USA Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92618 In CANADA Brother International Corporation (Canada), Ltd. - Marketing Dept.
TABLE OF CONTENTS CHAPTER ONE Unix Printing Printing from UNIX/Linux using TCP/IP................................................................... 1-1 31 Overview ......................................................................................................................... 1-1 TCP/IP ............................................................................................................................ 1-2 General TCP/IP UNIX Host Configuration .............................................
IPP Printing from Windows 95/98/Me Clients................................................................................... 2-4 Windows 2000/XP Printing (Printer Driver already Installed)................................. 2-5 Windows NT 4.0 Printing.............................................................................................. 2-5 Windows NT 4.0 Printing (Printer Driver not yet Installed)..................................... 2-6 Windows NT 4.0 Printing (Printer Driver already Installed)....
Windows 95/98/Me ............................................................................................................................ 4-5 Windows NT4.0/2000/XP .................................................................................................................. 4-5 Adding a Second NetBIOS Print Port.......................................................................... 4-6 Windows 95/98/Me ..............................................................................................
Changing the Configuration ......................................................................................... 7-6 Other Sources of Information....................................................................................... 7-6 CHAPTER EIGHT WEB BASED MANAGEMENT HOW TO USE A WEB BROWSER TO MANAGE YOUR DEVICE....................... 8-1 1 Overview .........................................................................................................................
Windows 95/98/Me Peer-to-Peer Print (LPR) Troubleshooting.............................. 10-6 Windows 95/98/Me/NT 4.0 Peer-to-Peer Print (NetBIOS) Troubleshooting ......... 10-7 Windows 2000/XP IPP Troubleshooting ................................................................... 10-8 Novell NetWare Troubleshooting............................................................................... 10-8 AppleTalk Troubleshooting .....................................................................................
CHAPTER ONE 11 Unix Printing Printing from UNIX/Linux using TCP/IP Overview Print servers are supplied with the Transmission Control Protocol/Internet Protocol (TCP/IP) protocol suite. Since virtually all UNIX host computers support TCP/IP, this capability allows a printer to be shared on a UNIX Ethernet network. The Linux operating system uses the same setup procedures as standard Berkeley UNIX systems. Refer to this chapter for a typical GUI based Linux installation. Quick Tips: 1.
TCP/IP Print servers appear to the network as a UNIX host computer with a unique IP address running the lpd, line printer daemon, protocol. As a result, any host computer that supports the Berkeley remote LPR command can spool jobs to print servers without the need for any special software on the host computer. For special applications, raw TCP ports are also available. The print server is pre-configured to run on a TCP/IP network with a minimum of setup.
General TCP/IP UNIX Host Configuration The configuration process for most UNIX systems is described in the following steps. As this process varies, we recommend that you refer to your system documentation (or man pages) for additional information. 1. Configure the /etc/hosts file on each UNIX host that needs to communicate with the print server. Use your favorite editor to add an entry to the /etc/hosts file containing the IP address and node name of the device. For example: 192.189.207.
This step applies to the majority of UNIX systems, including Linux, Sun OS (but not Solaris 2.xx), Silicon Graphics (lpr/lpd option required), DEC ULTRIX, DEC OSF/1, and Digital UNIX. SCO UNIX users should follow these steps, but should also refer to the SCO UNIX Configuration section. Users of RS/6000 AIX, HP/UX, Sun Solaris 2.xx, and other systems that do not use the printcap file should skip to section 3-a.
3. Skip this section if you have completed Step 3, unless you have an SCO UNIX system. If you have an HP/UX system, IBM RS/6000 AIX computer, or Sun Solaris 2.xx, there is no printcap file. This is also true for some other AT&T-based UNIX systems, as well as many VMS-based TCP/IP software packages (for example, UCX, TGV Multinet, etc.). On SCO systems, there is a printcap file, but it is automatically configured by the rlpconf command.
HP/UX Configuration In the case of HP/UX10.xx, the sam program is used to set up the remote printer. The steps are as follows: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Execute the sam program.
IBM RS/6000 AIX Configuration The RS/6000 AIX operating system uses the smit program to set up the remote printer. The procedure is as follows for AIX 4.0 and later: 1. 2. 3. 4. 5. 6.
Sun Solaris 2.x Configuration Sun Solaris 2.x uses the lpsystem and lpadmin programs for remote printer configuration: lpsystem -t bsd prnservername lpadmin -p queue -s prnservername!prnserverservice accept queue (not required on newer Solaris systems) enable queue (not required on newer Solaris systems) Where queue is the name of the local print queue. prnservername is the name of the print server (must match the entry in the /etc/hosts file or IP address). prnserverservice is the print server BINARY_P1.
SCO UNIX Configuration To configure a printer in version Version 5.x of SCO Unix, use the SCOADMIN program. 1. Select Printers and then Print Manager 2. On the menu select Printer and then Add Remote followed by Unix… 3. Enter the IP address of the print server and type in the printer name to be used to spool to. 4. Deselect "Use External remote Printing Protocol…" 5. Edit the /etc/printcap file to include formfeed add the text rp=lpaf SCO UNIX requires TCP/IP V1.2 or later to work with print server.
DEC TCP/IP Servers for VMS (UCX) You need to run the sys$system:ucx:$lprsetup command, specify a printer name, and then enter the print server IP address as the remote system name. Specify one of the print server services (see beginning of this section for options) as the remote system printer name (accept the defaults for other questions).
Wollongong's PATHWAY First make sure that you have the Access option with lpd enabled. Then enter the print server name and IP address in the TWG$TCP:[NETDIST.ETC]HOSTS file, run the LPGEN program, and execute the command: add queue/rmachine=prnservername/rprinter=prnserverservice, where queue is the name of the queue, prnservername is the print server name from the hosts file, and prnserverservice is the print server service name.
IBM/AS400 To use a print server with an IBM AS/400 running IBM’s TCP/IP gateways services for OS/400 (the OS/400 system must be v3.1 or later) Use the CFGTCP command at your OS/400 prompt to add the print server’s TCP/IP address to the AS/400 host table.
Other Systems Other systems use similar programs to set up print servers. These programs will generally ask for the following information: Requested information: remote printer remote host computer name You should use: BINARY_P1 Any name (must match the name in the printcap file, if any) or in some cases, you may enter the print server IP address here IP address of print server.
Other Sources of Information 1. Visit http://solutions.brother.com/ for more information on network printing. 1. Refer to the printer User's Guide "1.2 Configuring the Printer on a Network" for information on how to configure IP address information using the printer control panel.
CHAPTER TWO 21 TCP/IP Printing Printing from Windows NT or Windows 2000/XP/LAN Server and Warp Server Overview Users of Windows NT can print directly to a network ready Brother printer using the TCP/IP protocol. Microsoft Windows NT 3.5x and NT 4.0 users must install Microsoft's "TCP/IP printing" protocol. Windows 2000/XP users are able to send print jobs directly to the printer without installing any additional software.
Windows NT 3.5x/NT 4.0/2000/XP (TCP/IP) Configuration If you have not already done so, install the TCP/IP protocol onto your Windows NT system. This is done via the Network icon in the Control Panel window of the Windows NT system (the Control Panel is in the Main window on NT 3.5x systems, or use the Start button on NT 4.0 to access the Settings/Control Panel menu). The default configuration of Windows 2000/XP automatically installs the TCP/IP protocol.
Windows 2000/XP Printing (Printer Driver not yet Installed) By default, Windows 2000/XP systems install with all the necessary software required for you to be able to print. This chapter describes the two most commonly used configurations, Standard TCP/IP Port printing and IPP (Internet Printing Protocol). If you have already installed the printer driver, jump to the printer driver already installed section. Standard TCP/IP Port Printing 1.
IPP Printing from Windows 2000/XP Clients If you wish to print using the IPP protocol, follow these steps: 1. From the Printers Folder select "Add Printer", the "Add Printer Wizard" will now stat. Click on "Next" 2. Select "Network Printer" 3. Click the "Connect to a printer on the Internet or on your intranet" option 4.
Windows 2000/XP Printing (Printer Driver already Installed) If you have already installed the printer driver and wish to configure it for network printing, follow these steps: 1. 2. 3. 4. Select the printer driver you wish to configure Select File and then chose Properties Click the Ports tab of the driver and click “Add Port” Select the port that you wish to use, typically this would be “Standard TCP/IP Port”, then click the “New Port…” button. 5. The standard TCP/IP Port Wizard will start.
Windows NT 4.0 Printing (Printer Driver not yet Installed) 1. Go to the Start button, choose Settings, and then select Printers. Double click the Add Printer icon to get the Add Printer Wizard. Click. Select My Computer (Not Network Printer) and click on Next. 2. Select Add Port, select LPR Port (LPR Port will not be displayed unless you install the "Microsoft TCP/IP Printing" protocol as described earlier) from the list of available ports and click on New Port. 3.
Windows NT 4.0 Printing (Printer Driver already Installed) Follow these steps if the printer driver is already installed. 1. Click on Start then select Settings/Printers to display the currently installed printer drivers. 2. Double click the printer driver you wish to configure and select Printer menu and then choose Properties. 3. Select the Ports tab and click on Add Port. 4.
LAN Server, OS/2 Warp Server Configuration Print servers will work with IBM LAN Server, OS/2 Warp Server networks that have IBM TCP/IP V2.0 or later installed on the file server (TCP/IP is supplied as standard with LAN Server V4.0 and later as well as Warp Server). Use the following procedure to configure the print server on an LAN Server or OS/2 Warp Server file server, or on a OS/2 Warp Connect workstation: Server Configuration Make sure that TCP/IP software is installed on your OS/2 file server.
You will get the Settings window. Enter the following: LPD server LPD printer Host name User The print server name (from the HOSTS file) or its IP address. For most applications, use the print server 'binary' service BINARY_P1. The IP name of the OS/2 file server The IP address of the OS/2 file server You may leave the other entries blank. Click on the OK button. The pipe should be highlighted; if not click on it. Click on the Create button to create the printer.
Other Sources of Information 1. Visit http://solutions.brother.com for more information on network printing and for documents on the IPP protocol and how to configure a Windows 2000/XP/95/98/Me System. 2. Refer to the printer User's Guide "1.2 Configuring the Printer on a Network" for information on how to configure IP address information using the printer control panel.
CHAPTER THREE 31 Peer-to-Peer Printing How to Print in a Windows 95/98/Me Peer-toPeer Network Overview Microsoft's Windows 95/98/Me operating systems features built-in networking capabilities. These capabilities allow a Windows PC to be configured as a client workstation in a file server based network environment. For smaller networks, Windows 95/98/Me also allows the PC to operate in a peer-topeer mode.
TCP/IP Printing Our Peer-to-Peer printing software requires the TCP/IP protocol to be installed on your Windows peer-to-peer computers and an IP Address has to be defined for the print server. Refer to your Windows documentation for more information on how to configure the TCP/IP protocol on your Windows PC. If you haven’t already done so, configure the IP address of the printer, for more information on IP address configuration, refer to chapter 1 of printer User's Guide.
Associating to the Printer You must now create a printer on your Windows system using the standard Windows printer setup procedure. 1. 2. 3. 4. 5. 6. 7. 8. 9. To do this, go the Start button, select Setting and then Printers. Select Add Printer to begin the printer installation. Click Next when you get the add Printer Wizard window. Select Local Printer when you are asked how the printers are connected to your computer, and then push Next. Select the correct driver. Click Next when you are done.
Other Sources of Information 1. Visit http://solutions.brother.com for more information on network printing. 2. Refer to the printer User's Guide "1.2 Configuring the Printer on a Network" for information on how to configure IP address information using the printer control panel.
CHAPTER FOUR 41 NetBIOS Peer-to-Peer Printing Using NetBIOS on Windows 95/98/Me/NT/2000/XP, LAN Server and OS/2 Warp Server Overview Print server supports SMB (Server Message Block) via the NetBIOS interface. This means that just like regular Windows PC’s, Brother printers can appear in your network neighborhood. The main advantage of NetBIOS printing is that you are able to print from legacy DOS applications that are running on PC’s that are connected to Microsoft networks. Quick Tips: 1.
Print Server Configuration In order for this function to work, you must correctly change the DOMAIN name or WORKGROUP name to match that of your network. Once this is done, the print server will appear automatically in your network neighborhood and you will be able to send print documents to it without having to install additional software. However, in some instances you may find that your Windows 95/98/Me and Windows NT4.
Changing the Workgroup/Domain Name on a Web Browser You can use a standard WWW browser to change the NetBIOS name, to do this connect to the print server using its IP address and then select the "Configure NetBIOS" option from the print server configuration screen, enter the workgroup/domain name into the "Domain Name" text box. Make sure you submit the changes. NetBIOS Port Monitor for Windows 95/98/Me, NT4.
Installing the Brother NetBIOS Port Monitor 1. Start the CD-ROM supplied with your printer installation menu program according to the Quick Setup guide and select "Install Software". 2. Click "Install Network Software" 3. Push the Next button in response to the Welcome message. 4. Select Brother Peer-to-Peer Print (NetBIOS) installation 5. Select the desired directory to install the Brother Network Direct Print files and push Next. 6. Enter the Port name that you wish to use.
Associating the Printer 1. You must now create a printer on your Windows 95/98/Me and NT4.0/2000/XP system using the standard Windows printer setup procedure. To do this, go the Start button, select Setting and then Printers. Windows 95/98/Me 2. Select Add Printer to begin the printer installation. 3. Click Next when you get the add Printer Wizard window. 4. Select Local Printer when you are asked how the printer is connected to your computer, and then push Next. 5. Select the correct driver.
Adding a Second NetBIOS Print Port 1. You do not need to re-run the installation program to add a new NetBIOS port. Instead, press the Start button, select Settings, and open the Printers windows. Click on the icon of the printer that you wish to configure, select File from the Menu bar, and then choose Properties. Windows 95/98/Me 2. Click on the Details tab and push the Add Port button. In the Add Port dialog, select the Other radio button and then highlight "Brother NetBIOS port".
LAN Server/OS/2 Warp Server Configuration As print servers support the SMB protocol over TCP/IP via a NetBIOS interface, you can easily configure your printer to work with an IBM LAN Server and OS/2 Warp Server networks that have IBM TCP/IP V2.0 or later installed on the fileserver. Use the following procedure to configure the LAN Server, OS/2 Warp Server or OS/2 Warp connect workstation. Server Configuration: 1. 2. 3. 4. 5. 6. 7. Open the Templates folder on the OS/2 desktop.
Other Sources of Information 1. Visit http://solutions.brother.com for more information on network printing. 2. Refer to the printer User's Guide "1.2 Configuring the Printer on a Network" for information on how to configure IP address information using the printer control panel.
CHAPTER FIVE 51 How to Configure Internet Printing for Windows 2000/XP Internet Printing Installation Overview Quick Tips: Windows 2000/XP users can print using TCP/IP using the standard Network Printing software and IPP protocol software built into any Windows 2000/XP installation.
Windows 2000/XP IPP Printing Use the following instructions if you wish to use the IPP printing capabilities of Windows 2000/XP. 1. Run the Add Printer Wizard and click the Next button when you see the “Welcome to the Add Printer Wizard” screen. 2. You are now able to select “Local Printer” or “Network Printer”. Make sure that you select “Network Printer”. 3. You will see the “Add Printer Wizard” screen. 4.
Other Sources of Information 1. Visit http://solutions.brother.com for more information on network printing and for documents on the IPP protocol and how to configure a Windows 2000 System. 2. Refer to the printer User's Guide "1.2 Configuring the Printer on a Network" for information on how to configure IP address information using the printer control panel.
CHAPTER SIX 61 Novell NetWare Printing How to Configure Novell NetWare Printing Overview Print Servers allow NetWare client PCs to print jobs on the same printer as TCP/IP or other network protocol users. All NetWare jobs are spooled through the Novell server and delivered to the printer when it is available. Quick Tips: 1. The default IP address of print servers is 0.0.0.0. 2. Refer to the printer User's Guide "1.
Using in NetWare Environment The printer supports the following versions of NetWare: NetWare 3.12/3.2 (bindery service) NetWare 4.1/4.11/4.2/5 (bindery service) NetWare 4.1/4.11/4.2/5 (directory service) Directory service (NDS) and bindery service support the following modes respectively: Queue Server mode in which the printer functions as a print server Remote printer mode in which the printer functions as a remote printer The printing procedure of the two modes is explained below.
Interface The following frame types are supported: Ethernet II specifications IEEE802.3 specifications IEEE802.2 specifications SNAP specifications The frame types are automatically detected. However, if you wish to select a specific frame type, use the BRAdmin software, the control panel, a web browser or the BRAdmin Professional software. Configuring NetWare Systems 1. Start the BRAdmin software and select the printer icon you wish to configure Click the Configure Device icon. 2.
Configuring in Directory Service (NDS) We have to create the print server, printer, and each object of the queue for this machine on the NetWare file server. 5. Click Print Environment Settings. The NetWare Print Environment Settings dialog box is displayed. Creating the Print Server Object 6. Click the Create button. If you are in remote printer mode, you can also select the print server that is already created. For the procedure, refer to the online Help file. The Input Name dialog box is displayed. 7.
Creating Printer Object 10. Click the Create button. The Input Name dialog box is displayed. 11. If Context is correctly set, enter the printer name in the Name field, and click the OK button. Example: BRN_4000F4-P The Printer Name will be entered in Printer name of the NetWare Print Environment Settings dialog box. Creating Print Queue Object 12. Click the Create button. The Input Name dialog box is displayed. 13.
18. Check that the settings specified in the NetWare Print Environment Settings dialog box are entered in the NetWare tab of the Configure dialog box as follows: Example: Item Print Server Name Queue Server Mode BRN_4000F4 Remote Printer Name NDS Tree Name Context Name --BTREE 0U=SALES. 0=BROTHER Remote Printer Mode CLEVER-PS (selected from already existing print server) BRN_4000F4-P BTREE 0U=SALES. 0=BROTHER 19. Click the Netware Control tab. 20. Enter the required item and click the OK button. 21.
Configuring in Bindery Service We have to create the print server, printer, and each object of the queue for this printer on the NetWare file server. 1. Click Print Environment Settings. Creating the Print Server Object 2. Click the Create button. If you are in remote printer mode, you can also select the Print Server that is already created. For the procedure, refer to the online Help file. The Input Name dialog box is displayed. 3. Click the Select button. 4.
Creating Printer Object 6. Click the Create button. The Input Name dialog box is displayed. 7. Enter the printer name at Name, and click the OK button. Example: BRN_4000F4-P The Printer Name will be entered in Printer name of the NetWare Print Environment Settings dialog box. Creating Print Queue Object 8. Click the Create button. The Input Name dialog box is displayed. 9. Enter the print queue name and click OK.
CHAPTER SEVEN 71 AppleTalk (EtherTalk) TCP/IP Printing Printing from a Macintosh Overview Print servers support the AppleTalk protocol running over Ethernet (also known as EtherTalk). This allows Macintosh users to print at the same time as all other Ethernet network using the AppleTalk (also referred to as EtherTalk) protocol. With the release of Mac OS 8.6 or later, Apple introduced a TCP/IP printing capability. This allows Macintosh users to send print jobs using the TCP/IP protocol. Quick Tips: 1.
Macintosh Configuration Before you try to use the print server, you must firstly enable the AppleTalk protocol from the AppleTalk Control Panel on the Macintosh. Refer to "Setting up AppleTalk" in "Mac Help" on your Macintosh. How to set AppleTalk active (For Mac OS X users) 1. Choose System Preferences from the Apple menu. 2. Click Network. 3. Make sure that AppleTalk is chosen in the Show pop-up menu for the desired network interface. 4. Click the AppleTalk tab. 5.
How to Select the Print Server (AppleTalk) 1. Open the Chooser from the Apple Menu on the Macintosh Click the AdobePS icon and then select BRN_xxxxxxP1_AT. (xxxxxx are the last six digits of the Ethernet address.) 2. Close the Chooser. Setup is now complete. 1. Open the Macintosh HD icon. 2. Open the Applications folder. 3. Open the Utilities folder. 4. Open the Print Center icon. 5. Click the Add Printer button. 6. Select "Apple Talk". 7.
How to Select the Print Server (TCP/IP) Apple has developed the "Desktop Printer" utility, this can be found from the Apple menu (this is only available from Mac OS 8.6 or later). When you run it you will see the following screen: The screen shows in this section are from Mac OS 9. The screens on your Macintosh may vary depending on your Macintosh Operating System. 1. Select the "Printer (LPR)" option and click "OK".
2. At this point we must select the correct PPD file for the printer and also configure the correct LPR information. Click the "Change" button in the "PostScript Printer Description (PPD) File" section. Insert the CD-ROM that contains the PPD file for the printer and select the appropriate PPD file. 3. Now select the "Change" button below the "LPR Printer Selection" text. 4. You must then enter the IP address and service name of details of the printer.
Changing the Configuration From a Macintosh, the easiest way to change the printer or print server parameters is to use a web browser. Simply connect to the printer using the format: http://ip_address where ip_address is the address of the printer. PC users can also use the BRAdmin application to change printer and print server details. Other Sources of Information 1. Visit http://solutions.brother.com/ for more information on network printing. 2. Refer to the printer User's Guide "1.
CHAPTER EIGHT 81 Web Based Management How to Use a Web Browser to Manage Your Device Overview A standard World Wide Web Browser (we recommend Netscape Communicator 4.06 or Internet Explorer 4.01 or later) can be used to manage your printer using the HTTP (Hyper Text Transfer Protocol). You can get the following information from the printer using a web browser. 1. Printer status information 2.
How to Connect to Your Printer Using a Browser Type "http://(your printer IP Address)/" into your browser (you can also use the NetBIOS name of the print server, if you are in Microsoft Windows domain/Workgroup environment). Enter the DNS name of the printer if connecting to a network that uses the DNS protocol. Click on the links to manage different aspects of the printer. Refer to the help file about this Web browser. When you access to the print server using Web browser, do not use the PROXY server.
CHAPTER NINE 91 TCP/IP Configuration Assigning TCP/IP Information Overview The TCP/IP protocol requires that each device on the network have it's own unique IP address. Use the following information to learn about IP address configuration. The Print server has a default IP address of 0.0.0.0, however, you can easily change this IP address number to match with the IP address details of your network. This can be done in any of the following ways: 1. Printer control panel 2. DHCP 3.
Using the Printer Control Panel to Allocate an IP Address Refer to the printer User's Guide "1.2 Configuring the Printer on a Network" about how to configure IP address information using the printer control panel. By using the control panel of the printer, you can program the IP address details at the same time that other printer parameters are configured. Changing the Default IP Address Using the BRAdmin Start the BRAdmin utility (from Windows 95/98/Me, NT4.0, Windows 2000/XP).
Using BRAdmin and the IPX/SPX Protocol to Set the IP Address If your PC has Novell Netware Client software and is using the IPX/SPX protocol, do the following: 1. Select IPX/SPX filter in the left frame of the main window. 2.
Using DHCP to Configure the IP Address Dynamic Host Configuration Protocol (DHCP) is one of several automated mechanisms for IP address allocation. If you have a DHCP Server in your network (typically a Unix, Windows NT/2000/XP or Novell Netware network) the print server will automatically obtains its IP address from DHCP server and register its name with any RFC 1001 and 1002-compliant dynamic name services. Other Source of Information Visit http://solutions.brother.
101 CHAPTER TEN Troubleshooting Overview This chapter describes procedures for troubleshooting problems you may encounter with a print server, it is divided into the following sections: 1. Installation Problems 2. Intermittent Problems 3.
Installation Problems If you cannot print over the network, check the following: 1. Make sure that the printer is powered on, is on-line and ready to print. Verify that the printer and the configuration are good by printing the printer configuration list. Refer to the printer User's Guide "8.4.1 Confirming Printer Configuration and Network Settings" If the test fails, check: 2.
3. If you cannot make any of the connections in step 2, check the following: a. Make sure the printer is powered on and on-line. b. Verify the cabling, network connection, referring to printer configuration page and make sure that the "Ethernet Mode" is not set to "unknown". If the "Ethernet Mode" is set to "unknown", printer cable may not be connected to the printer. c. Check to see if there is any LED activity. NC-3100s has two LEDs.
Intermittent Problems If the print server and printer start up OK, but you intermittently have problems printing, check the following: 1. If you can print small jobs but large graphics jobs are distorted or incomplete, make sure that you have adequate memory in your printer and the latest printer driver installed on your computer. The latest Brother printer drivers can be downloaded from http://solutions.brother.com/. 2.
UNIX Troubleshooting 1. Make sure that the /etc/printcap file (if applicable) is typed in correctly. In particular, look for missing ":" and "\" characters, because a small error anywhere in the file can have major consequences. Also check the /usr/spool directory to make sure that you have created a valid spool directory. 2.
Windows NT/LAN Server (TCP/IP) Troubleshooting If you are having trouble printing with Windows NT or LAN Server, check the following: 1. Make sure that TCP/IP and TCP/IP print service are installed and running on the Windows NT system or the LAN Server file server. 2. If you are using DHCP and you have not created a reservation for the print server, make sure that you enter the NetBIOS name of the print server in the "Name or address of server providing lpd" box.
Windows 95/98/Me/NT 4.0 Peer-to-Peer Print (NetBIOS) Troubleshooting If you are having trouble printing on a Windows 95/98/Me/NT 4.0 (or later) Peer-toPeer network (NetBIOS), check the following: 1. Make sure that the Brother NetBIOS Port driver is securely installed and configured according to the Windows 95/98/Me/NT 4.0 Peer-to-Peer (NetBIOS) chapters. You may find that during the installation of the port driver, the screen that prompts you for a Port name is not displayed.
Windows 2000/XP IPP Troubleshooting Make sure that the URL setting for IPP is set to http://ip_address:631/ipp (enter your printer IP address to "ip_address"). Novell NetWare Troubleshooting If you cannot print from NetWare and you have checked the hardware and network as described in the previous steps, first verify that the print server is attached to the server queue by going to PCONSOLE, selecting PRINT QUEUE INFORMATION, and then CURRENTLY ATTACHED SERVERS.
AppleTalk Troubleshooting If you cannot print from an AppleTalk for Macintosh computer and you have checked the hardware and network as described in the previous steps, then check the following: 1. Make sure that you are running Phase 2 AppleTalk and that you have selected the correct network interface from the AppleTalk Control Panel on the Macintosh. 2. Make sure that the AppleTalk protocol of the print server is enabled. 3. If you have a large network, make sure that you have the Laser Writer V8.
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