Brother Color Laser Printer HL-3400CN Series USER’S GUIDE Please read this manual thoroughly before using the printer. Keep this manual in a convenient place for quick reference at all times.
Trademarks Brother is a registered trademark of Brother Industries, Ltd. Apple and LaserWriter are registered trademarks, and TrueType is a trademark of Apple Computer, Inc. Centronics is a trademark of Genicom Corporation. EPSON is a registered trademark, and FX-850 and FX-80 are trademarks of Seiko Epson Corporation.
(For USA & CANADA Only) For technical and operational assistance, please call: In USA In CANADA 1-877-284-3238 1-800-853-6660 514-685-6464 (within Montreal) If you have comments or suggestions, please write us at: In USA In CANADA Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92618 Brother International Corporation (Canada), Ltd. - Marketing Dept.
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Color Laser Printer HL-3400CN Series USER’S GUIDE (For USA & CANADA Only) For technical and operational assistance, please call: In USA 1-877-284-3238 In CANADA 1-800-853-6660 514-685-6464 (within Montreal) If you have comments or suggestions, please write us at: In USA In CANADA Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92618 Brother International Corporation (Canada), Ltd. - Marketing Dept.
Definitions of Warnings, Cautions, and Notes The following conventions are used in this User’s Guide: Warning Indicates warnings that must be observed to prevent possible personal injury. ! Caution Indicates cautions that must be observed to use the printer properly or prevent damage to the printer. ✒ Note Indicates notes and useful tips to remember when using the printer. To Use the Printer Safely Warning This printer is heavy and weighs approximately 56kg (124lbs).
Warning HARMFUL OZONE GAS Inhalation of an excessive amount of ozone can adversely affect your respiratory system. An Ozone Filter is included to reduce ozone exhaust. This filter must be replaced periodically in accordance with the instructions found in your user manual. Warning If metal objects, water or other liquids get inside the printer, turn the printer off immediately and unplug the printer. Contact your dealer.
Warning In case of a fuser oil spill, you must clean it up immediately . Warning Do not put any pressure on the Feeder Cassette or the Front Cover when it is opened. If you do so, you might get injured because there is a possibility that the printer can fall on you.
Printer Do's and Don'ts for Optimum Print Quality ! Caution Before you move or lift the printer, remove the Toner Cartridges, Waste Toner Pack, Oil Bottle and Fusing Unit to avoid spills. Be sure to keep the printer as level as possible. Damage caused by failure to remove the supplies will void your warranty. ! Caution Do not touch the rollers of the Fusing Unit. This can degrade print quality. Fig.
USER’S GUIDE TABLE OF CONTENTS CHAPTER 1 INTRODUCTION ABOUT THIS MANUAL 1-1 ABOUT THIS PRINTER Features Options Operating and Storage Environment 1-2 1-2 1-6 1-8 CHAPTER 2 SETTING UP THE PRINTER BEFORE USING THE PRINTER Checking the Components General View SETTING UP THE PRINTER Remove the Protective Parts Install the OPC Belt Cartridge Install the Toner Cartridges Install the Oil Bottle and the Fuser Cleaner Loading Paper in the Media Cassette Connecting the Printer to Your Computer Turning the Print
TABLE OF CONTENTS CHAPTER 3 BEFORE WORKING WITH THE PRINTER AUTOMATIC EMULATION SELECTION 3-1 AUTOMATIC INTERFACE SELECTION 3-3 ABOUT THE CONTROL PANEL Selecting the Local Language Display Using the Panel Buttons Printer Settings 3-5 3-5 3-6 3-7 PAPER HANDLING Print Media Cassette Feed Manual Feed 3-8 3-8 3-16 3-17 CHAPTER 4 CONTROL PANEL DISPLAY AND LEDS Display About Routine Maintenance Messages LEDs BUTTONS IN NORMAL MODE SEL Button SET Button s (UP) or t (DOWN) Button MODE Button INTERFACE MODE
USER’S GUIDE BUTTONS IN SHIFT MODE SHIFT Button EMULATION Button ECONOMY Button FEEDER Button Duplex Mode COPY Button RESET Button TEST Button 4-65 4-65 4-66 4-69 4-70 4-73 4-74 4-75 4-84 HEX DUMP MODE 4-86 CHAPTER 5 MAINTENANCE viii REPLACING THE CONSUMABLES Toner Cartridges Oil Bottle Fuser Cleaner Waste Toner Pack OPC Belt Cartridge Ozone Filter Fusing Unit 120K Kit 240K Kit 5-1 5-3 5-6 5-9 5-12 5-14 5-17 5-18 5-22 5-25 CLEANING THE PRINTER 5-30 REPACKING AND RELOCATING THE PRINTER 5-32 OPTI
TABLE OF CONTENTS CHAPTER 6 TROUBLE SHOOTING TROUBLESHOOTING Operator Call Messages Maintenance Messages (appear on the lower row) Error Messages Service Call Messages Paper Jams Q&A Setting Up the Printer Setting Up the Printer Paper Handling Printing Print Quality 6-1 6-1 6-3 6-4 6-6 6-9 6-13 6-13 6-14 6-15 6-16 6-17 APPENDICES PRINTER SPECIFICATIONS Printing Functions Electrical and Mechanical A-1 A-1 A-2 A-3 PAPER SPECIFICATIONS A-4 INTERFACE SPECIFICATIONS Bi-directional Parallel Interface RS-23
USER’S GUIDE IMPORTANT INFORMATION: REGULATIONS Electronic Emission Notices WITHOUT the Network Card NC-2010h, NC-2100h Federal Communications Commission(FCC) Declaration of Conformity (For U.S.A. Only) Responsible Party : Brother International Corporation 100 Somerset Corporate Boulevard Bridgewater, NJ 08807-0911, U.S.A.
REGULATIONS Industry Canada Compliance Statement (For Canada Only) This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. Declaration of Conformity (For Europe) We, Brother Industries, Ltd., 15-1, Naeshiro-cho, Mizuho-ku, Nagoya 467-8561, Japan declare that this product is in conformity with the following normative documents.
USER’S GUIDE WITH the Network Card NC-2010h, NC-2100h EMC Notice Warning This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Federal Communications Commission(FCC) Compliance Notice (For U.S.A. Only) This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
REGULATIONS Declaration of Conformity (For Europe) We, Brother Industries, Ltd., 15-1, Naeshiro-cho, Mizuho-ku, Nagoya 467-8561, Japan declare that this product is in conformity with the following normative documents. Safety: EMC: EN 60950, EN 55022 Class A, EN 60825 EN 55024 following the provisions of the Low Voltage Directive 73/23/EEC and the Electromagnetic Compatibility Directive 89/336/EEC (as amended by 91/263/EEC and 92/31/EEC). Issued by: Brother Industries, Ltd.
USER’S GUIDE Laser Notices Laser Safety (For 120 V Model Only) This printer is certified as a Class I laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the printer does not produce hazardous laser radiation.
REGULATIONS This printer has a Class 3B Laser Diode which emits invisible laser radiation in the Scanner Unit. The Scanner Unit should not be opened under any circumstances. Caution: Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. The following caution label is attached on the cover of the scanner unit.
USER’S GUIDE Safety Information IMPORTANT - For Your Safety To ensure safe operation the three-pin plug supplied must be inserted only into a standard three-pin power point that is effectively grounded through the normal household wiring. Any extension cords used with this printer must be three-conductor and be correctly wired to provide connection to ground. Improper extension cords are a major cause of fatalities.
REGULATIONS The wires in the mains cord are coloured in accordance with the following code: Green and yellow: Blue: Brown: Ground Neutral Live The colours of the wiring in the power lead of this printer may not correspond with the markings which identify the terminals in your plug. If you need to fit a different plug, proceed as follows. Remove a length of the cord outer sheath, taking care not to damage the coloured insulation of the wires inside. Cut each of the three wires to the appropriate length.
CHAPTER 1 INTRODUCTION CHAPTER 1 INTRODUCTION ABOUT THIS MANUAL This manual acts as your guide to the setup and operation of your printer and covers the following topics: CHAPTER 1 INTRODUCTION provides an overview of the printer. Read this chapter first to get familiar with the printer. CHAPTER 2 SETTING UP THE PRINTER gives you general set-up information about this printer. Be sure to read this chapter before you use the printer.
USER’S GUIDE ABOUT THIS PRINTER Features This printer has the following standard features. 2400 x 600 DPI Class Resolution This printer prints at a default resolution of 600 dots per inch (dpi). By utilizing the 300-dpi mode, the printer can also print lower resolution data, if necessary. Moreover, you can achieve higher print quality equivalent to 2400x600 DPI resolution, by utilizing these Brother technologies: High Resolution Control (HRC) and Color Advanced Photoscale Technology(CAPT).
CHAPTER 1 INTRODUCTION Universal Media Cassette This printer loads paper automatically from the media cassette. Since the media cassette is a universal type, a number of different paper sizes can be used. Even envelopes can be loaded from the media cassette. For detailed paper specifications, see ‘Paper Handling’ in Chapter 3. Three Interfaces This printer has a high speed bi-directional parallel interface, an RS-232C serial interface and a modular input/output (MIO) compatible interface.
USER’S GUIDE Automatic Emulation Selection This printer can automatically select the printer emulation mode depending on the print commands it receives from the computer software. With this feature, many users can share the printer on a network. Data Compression Technology This printer can internally compress the received graphics and font data in its memory so that it can print larger graphics and more fonts without the need for additional memory.
CHAPTER 1 INTRODUCTION Power Save Mode This printer has a power saving mode. Since laser printers consume power to keep the fixing assembly at a high temperature, this feature can save electricity when the printer is on but not being used. The factory setting of the Power Save mode is ON so that it complies with the new EPA Energy Star specification. Toner Save Mode This printer has an economical Toner Save Mode.
USER’S GUIDE Options The following options are available for this printer: [Paper Handling] Lower Tray Unit (LT-34CL) A lower tray unit expands the paper source capacity. You can load extra paper or different sizes of paper. You can load 330 x 483mm (13"x19"), Ledger, Letter, A3, A4, and legal paper into this cassette. A4/ Letter Cassette (LC-34A) You can load A4, B5 (JIS and ISO), Executive, Letter paper and Com 10, C5 and DL envelopes from the A4/Letter Cassette.
CHAPTER 1 INTRODUCTION [PCMCIA CARDS] Flash Memory Card and HDD Card A commercial flash memory card or an HDD card can be installed. You can store fonts, macros, logos, and other print data in a commercial PCMCIA-compatible flash memory card or HDD card. By using the card, you can do logging and custom web functions. You also can use the Brother Analysis Tool software and the Brother Card Monitor software. For more details on these utilities, please refer to the documentation included on the CD-ROM.
USER’S GUIDE Operating and Storage Environment Please take note of the following before using the printer. Power Supply Use the printer within the specified power range. AC power: Frequency: ±10% of the rated power voltage 50/60 Hz (120V or 220-240 V) The power cord, including extensions, should not exceed 5 meters (16.5 feet). Do not share the same power circuit with other high-power appliances, particularly an air conditioner, copier, shredder, etc.
CHAPTER 1 INTRODUCTION The following figure details the recommended area around the printer for proper ventilation, operation and maintenance. Rear 20cm(8") Table 10cm (4") 50cm (20") Printer 80cm(32") Media Cassette 70cm(28") 20cm(8") 70cm(28" Front Fig. 1-1 Recommended area around the Printer ✒ Note • Ensure that there is enough space behind the printer so that you can easily access the rear cover or Duplex unit if a paper jam occurs.
CHAPTER 2 SETTING UP THE PRINTER CHAPTER 2 SETTING UP THE PRINTER This chapter can also be used as a quick setup guide, which provides information for setting up the printer. BEFORE USING THE PRINTER Warning This printer is heavy and weighs approximately 56kg (124 lbs). When moving or lifting this printer, be sure to do so with at least 2 people to avoid injury.
USER’S GUIDE ✒ Note An interface cable is not a standard accessory. Please purchase the appropriate cable for the interface you intend to use. Parallel cables should be IEEE 1284 compliant and should not exceed 1.8metres (6 feet) in length. The power cord may differ slightly from this diagram depending on the country where you purchased the printer. ✒ Note You may have additional parts not listed above, depending on which country you live in and the HL-3400CN series model purchased.
CHAPTER 2 SETTING UP THE PRINTER General View Top Cover Control Panel Power Button Front Cover Media Cassette Fig. 2-2 Front View Controller Box Rear Side Cover Rear Access Cover Power Cord Connector Fig.
USER’S GUIDE SETTING UP THE PRINTER Remove the Protective Parts After checking that you have all of the correct parts, temporarily place the printer where you can easily reach all sides. Remove the protective parts that secure the printer against damage during transportation, as shown below: ✒ Important Note It is CRITICAL that you save all packing materials in the event you must ship or store the printer.
CHAPTER 2 SETTING UP THE PRINTER Install the OPC Belt Cartridge ! • • Caution Do not touch the green surface of the OPC Belt Cartridge. This can degrade print quality. Do not expose the OPC Belt to light (more than 800 lux) for more than approximately 2 minutes. It might cause damage to the OPC Belt Cartridge and void the warranty. 1. Open the Top Cover and the Front Cover. Fig. 2-5 Open the Top Cover 2. Release both green Belt Cartridge Lock Levers by pulling them toward you. Fig.
USER’S GUIDE 3. Remove the orange OPC Belt Tension Release Pins from both sides of the OPC Belt Cartridge. Fig. 2-7 Remove the Pins 4. Remove the Protective Sheet from the OPC Belt Cartridge. Fig. 2-8 Remove the Protective Sheet 5. Insert the OPC Belt Cartridge into the printer cartridge guide with the flat side facing you. Fig. 2-9 Insert the (OPC) Belt Cartridge 6. Lock the Belt Cartridge Lock Levers by pushing them backward until they click into place. 7. Close the Top Cover and the Front Cover.
CHAPTER 2 SETTING UP THE PRINTER Install the Toner Cartridges This printer uses 4 separate color (Black, Cyan, Magenta and Yellow) toner cartridges. One of each is supplied. A new cartridge contains enough toner to print up to 14,000 (Black): 8,500 (Cyan, Magenta, Yellow) A4 or letter-size single-sided pages at about 5% coverage. (Actual toner yield will depend on the images being printed.
USER’S GUIDE 3. After rocking each of the cartridges 3 to 4 times from side to side, remove the orange Protective Cover from the Toner Cartridges. Fig. 2-12 Rocking Cartridges and Removing the Protective Cover 4. Install the 4 toner cartridges by positioning them in the correct guides. Each color cartridge is individually keyed to prevent improper installation. Match each cartridge color label to the corresponding color label on the printer. Fig. 2-13 Install the Toner Cartridges 5.
CHAPTER 2 SETTING UP THE PRINTER ! Caution • Insert the toner cartridges gently into the printer. Do not try to lock them into the printer by pushing them all the way into the cartridge guide. The cartridges will be correctly positioned when the front cover is closed. • Do not stand the toner cartridge on its end or turn it upside down. • Install the toner cartridges immediately after you remove the protective cover. Do not touch the shaded part shown below. Fig.
USER’S GUIDE Install the Oil Bottle and the Fuser Cleaner 1. Open the Top Cover. 2. Unlock the Cleaning Roller Lock Levers and Oil Bottle Lock Levers. Fig. 2-15 Release the Levers 3. Move the Pressure Release Levers in the Fusing Unit to the SET position. Fig.
CHAPTER 2 SETTING UP THE PRINTER 4. Install the Oil Bottle into the Fusing Unit with the label side facing you. The Oil Bottle is keyed to prevent incorrect installation. Fig. 2-17 Install the Oil Bottle ! Caution Do not spill oil inside the printer. If oil does spill, it might cause damage to the printer. If you do spill any oil, consult your dealer or an authorized Brother service representative. 5. Lock the Oil Bottle in place by turning the Oil Bottle Lock Levers. Fig.
USER’S GUIDE 6. Place the Fuser Cleaner into the Fusing Unit with the roller side facing you. Fig. 2-19 Install the Fuser Cleaner 7. Lock the Fuser Cleaner in place by turning the Fuser Cleaner Lock Levers. Fig. 2-20 Lock the Fuser Cleaner Lock Levers 8. 2–12 Close the Top Cover.
CHAPTER 2 SETTING UP THE PRINTER Loading Paper in the Media Cassette ✒ Note This printer has a 250 sheet Media Cassette as standard. An additional Lower Tray Unit is available as an option. Since the Media Cassette supports universal paper types, you can place 13"x19", Ledger, Letter, A3, A4, B4, B5, Legal or Executive size cut sheet paper or COM10 or DL size envelopes in it. The paper sources have the following limitations. For more information about paper, see “Paper Handling” in Chapter 3.
USER’S GUIDE To install the Media Cassette follow these steps to set the paper guides: ✒ Note • Be sure to select the same paper size in your application software, or printing errors will occur. If your application software does not support paper size selection in its print menu, you can change the paper size with the Mode button in the FORMAT MODE. For paper size change information, see “MODE Button” in Chapter 4.
CHAPTER 2 SETTING UP THE PRINTER 2. Adjust the Paper Guides to accommodate the paper size you wish to use. Hold the shaded parts shown below and gently slide the guides into place. Fig. 2-22 Adjust the Paper Guides 3. Load paper into the Media Cassette and refit the paper cassette cover.
USER’S GUIDE ✒ Note • Adjust the tray to the correct paper size indication arrow. If you do not adjust it correctly, the printer may detect the wrong size of paper. • Do not load more than 250 sheets of paper (90 g/m2or 24 lbs.) in the cassette, or paper jams may occur. Paper (90 g/m2 or 24 lbs.) should NOT be loaded above the top line on the guide. Fig. 2-23 Paper Lines 4. 2–16 Install the Media Cassette into the printer.
CHAPTER 2 SETTING UP THE PRINTER Connecting the Printer to Your Computer This printer has a bi-directional parallel interface and an RS-232C serial interface. They allow the printer to communicate with IBM/PC® or compatible computers. Before connecting the printer and computer, purchase a cable specifically made for the interface you plan to use. Since the automatic interface selection mode has been factory set, simply connect the interface cable to the printer.
USER’S GUIDE 3. Secure the connection to the printer with the wire clips or screws. Serial Interface Port Secure connection with screws. Computer Printer Parallel Interface Port Secure connection with wire clips. Fig. 2-24 Connecting the Printer and Computer 4. Attach the other end of the interface cable to the interface connector on your computer. Be sure to tighten the connection on the computer as well.
CHAPTER 2 SETTING UP THE PRINTER Turning the Printer On Installing the Power Cord and Turning the Printer On 1. 2. Make sure that the Power button is turned OFF. The power button is on the front left side of the printer. Attach the power cord to the printer and plug it into an appropriate AC outlet. Fig. 2-25 Plugging in the Power Cord 3. Turn the printer ON by pressing the Power Button. ! • • • • • Caution Check the AC voltage.
USER’S GUIDE ! Caution Always wait at least 5 seconds after turning off the power before turning it on again. Do not turn the power off while the printer is printing as this may cause a paper jam and adversely affect the printer. The printer performs self-diagnosis at start-up to check its hardware and software. If the printer should find any problems, the display will change to show the corresponding error message. See “TROUBLESHOOTING” in Chapter 6.
CHAPTER 2 SETTING UP THE PRINTER Printing the Test Patterns or Lists You can check print quality and print a list of available fonts before you actually start working with the printer. To do so, follow these steps: 1. Make sure that you have already installed the toner cartridges, the OPC Belt Cartridge, the Oil Bottle and the Fuser Cleaner and have loaded paper into the cassette. Make sure that you have removed the protective parts on the Waste Toner Pack. 2 Turn on the printer.
USER’S GUIDE 6. Press the Set button. The printer starts printing the selected test pattern or list. When the printer finishes printing, it automatically returns to the off-line mode. Press the SEL button to place the printer back on-line. PRINT CONFIGURAITION(1/2) (LJ):HP LaserJet 4 (FX):EPSON FX-850 TEST PRINT (BS):BR-Script 2 (GL):HP-GL (PR):IBMProprinterXL PAGE COUNTER RAM SIZE !"#$%&'()*+,-./1234567890:;@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcdefghijklmnopqrstuvwxyz[| "#$%&'()*+,-.
CHAPTER 2 SETTING UP THE PRINTER Install the Printer Driver Computer Requirements The following are the minimum computer requirements to setup and operate the printer: CPU: 80486 or higher (Pentium recommended) RAM: 8 MB or more for Windows 95/ 98, 3.1x and Windows NT 4.0 (16 MB or more recommended) Hard Disk Drive: 10Mbyte free space available for the driver and Fonts (more space is necessary for printing) OS: Windows 95/ 98, 3.1x and Windows NT 4.0 For Windows 3.1x, 95/98 & Windows NT4.
USER’S GUIDE For Macintosh Users ✒ Note • The installer for the Macintosh driver works on OS System version 7.5.3 or higher. • The PPD file can be used with Laser Writer Driver version 8.4.3 or higher. 1. Insert the CD-ROM into your CD-ROM drive. 2. Double click the 'BR-Script PPD Installer' icon. 3. Follow the instructions that appear on the screen. ✒ Notes • The installer automatically updates your SYSTEM.INI Windows file by adding DEVICE=bi-di.386 under the [386Enh] section.
CHAPTER 3 BEFORE WORKING WITH THE PRINTER CHAPTER 3 BEFORE WORKING WITH THE PRINTER AUTOMATIC EMULATION SELECTION This printer has an automatic emulation selection function. When the printer receives data from the computer, it automatically selects the emulation mode. This function has been factory set to ON.
USER’S GUIDE ✒ Notes When you use the automatic emulation selection, note the following: • Once the emulation is automatically changed, it is not changed again for a short period of time. This time period is called “Time Out” and it can be set with the Emulation button. The factory setting is 5 seconds. • The EPSON or IBM emulation mode priority must be selected, since the printer cannot distinguish between them. The factory default setting is EPSON emulation mode.
CHAPTER 3 BEFORE WORKING WITH THE PRINTER AUTOMATIC INTERFACE SELECTION This printer has an automatic interface selection function. When the printer receives data from the computer, it automatically selects the bidirectional parallel, RS-232C serial interface, BR-Net or MIO interface as appropriate. When you use the parallel interface, you can turn the high-speed and bidirectional parallel communications on or off with the Mode button. For more information, see “MODE Button” in Chapter 4.
USER’S GUIDE ✒ Notes When you use the automatic interface selection, note the following: • Once the interface is automatically changed, it is not changed again for a short period of time. This time period is called “Time Out” and it can be set with the Mode button. The factory setting is 5 seconds. • The communications parameters [baud rate, code type, parity, stop bit, Xon/Xoff, DTR (ER), and Robust Xon] must be set for the serial interface.
CHAPTER 3 BEFORE WORKING WITH THE PRINTER ABOUT THE CONTROL PANEL Selecting the Local Language Display The display shows the current printer status. When you operate the control panel buttons, it shows functions and settings. If a problem occurs, it shows the corresponding error message. These messages are displayed in several languages. The default is English. • English • French • German • Dutch • Spanish • Italian To change to another language: 1. Turn off the printer. 2.
USER’S GUIDE Using the Panel Buttons The printer has a versatile control panel. It has two operation modes: When you press the buttons, they work in the NORMAL mode indicated by the function shown above the buttons. When you press the buttons with the Shift button held down, they work in the SHIFT mode as indicated by the function shown below the buttons. You can control the basic printer operations and make various printer settings in the NORMAL and SHIFT modes.
CHAPTER 3 BEFORE WORKING WITH THE PRINTER Printer Settings There are two types of printer settings available on this printer: 1. User Settings 2. Factory Settings You can operate the printer with the factory default settings with the control panel settings unchanged. You may change and store personalized settings in the printer memory as user settings. Remember, User Settings will replace the Factory Default Settings.
USER’S GUIDE PAPER HANDLING Print Media Paper Size 1. The Standard Media Cassette Since the Media Cassette is a universal type, you can use any of the paper sizes listed below. The cassette can hold up to 250 sheets of paper (90 g/m 2 or 24 lbs.) or up to 30 envelopes (paper should be loaded only up to the top line on the sliding guide). • Plain paper from 210 mm x 330 mm (8.2” x 12.9”) to 176 mm x483 mm (6.9” x 18.
CHAPTER 3 BEFORE WORKING WITH THE PRINTER Paper source Standard Media Cassette Optional Lower Cassette Optional A4/Letter Cassette Available sizes Cut sheet : Ledger, Letter, A4, A3, B5(ISO), B5(JIS), B4, Executive, Legal, 330x483mm(13"x19") Envelope: COM 10, DL OHP film: A4, letter Other sizes: width 210-330mm (8.2”-12.9”) length 176-483mm (6.9”-18.8”) Cut sheet : Ledger, Legal, Letter, A4, A3, B4 OHP film: A4, letter Other sizes: width 210-297mm (8.2”-11.6”) length 176-420mm (6.9”-16.
USER’S GUIDE Printable Area The Printable Area depends on the settings in your application. The figure below shows the printable and non printable areas of various paper types with this printer. Plane Paper 4mm (0.16") Simplex Paper: 5mm (0.2") Other: 10mm (0.39") Envelopes Duplex 3mm (0.12") 5mm (0.2") Side B 7mm (0.28")Side A 42mm (1.65") 3mm (0.12") Paper: 4mm (0.16") Other: 10mm (0.39") 16mm (0.63") 4mm (0.16) 4mm (0.16) 3mm (0.12") 5mm (0.2") 3mm (0.12") 5mm (0.2") 4mm (0.
CHAPTER 3 BEFORE WORKING WITH THE PRINTER ✒ Note If you use paper that does not meet the specifications listed in this User’s Guide the life of the various consumables and parts may be reduced. ! Caution When you feed thin paper in the Long Edge Feed direction, paper jams may occur. If a paper jam occurs, feed the paper in the Short Edge Feed Direction. Using Transparencies When you print on transparencies which have a line tape on the edge, be sure to remove the tape before loading.
USER’S GUIDE Using Envelopes You will need to attach the Envelope Adapter when you want to print envelopes. 1. Pull out the Media Cassette and remove the Media Cassette Cover. 2. Attach the Envelope Adapter to the Media Cassette. Secure the hooks of the Envelope adapter into the Media Cassette. Fig. 3-3 Attach the Envelope Adapter 3. Adjust the Envelope Guide to the size of the envelopes you want to load. Fig.
CHAPTER 3 BEFORE WORKING WITH THE PRINTER 4. Adjust the Paper Guide to the Envelope Adapter size . Fig. 3-5 Adjust the Paper Guide 5. Fit the Media Cassette Cover and reinstall the Media Cassette into the printer. ✒ Note Be sure to adjust the Paper Guide of the Media Cassette to the Envelope Adapter size.
USER’S GUIDE Avoid using envelopes with the following characteristics: • Glossy or shiny surfaces • Protection cover on the envelopes’ adhesive parts • Sealing flaps that have not been folded at purchase • Sealing flaps as shown below • Three or more layers of paper in the marked area • Each side folded as shown below Fig.
CHAPTER 3 BEFORE WORKING WITH THE PRINTER Before loading envelopes in the cassette, check the following: • Envelopes should have a lengthwise sealing flap. • The sealing flaps should be crisply and correctly folded (irregularly cut or folded envelopes may cause paper jams). • Envelopes should consist of two layers of paper in the following marked area. Feeding Direction Fig. 3-4 Envelopes • Envelope joints that are sealed by the manufacturer should be secure.
USER’S GUIDE Cassette Feed The printer can feed paper from the Media Cassette, Optional Lower Media Cassette or Optional Legal Cassette. ✒ Notes When you load paper into the Media Cassette, note the following: • If your application software supports paper size selection on the print menu, you can select it through the software. If your application software does not support it, you can set the paper size with the printer driver or with the Mode button on the control panel.
CHAPTER 3 BEFORE WORKING WITH THE PRINTER Manual Feed Since this printer does not have a manual feed or multi purpose tray, you cannot manually feed irregular sized paper. However, this printer has a special Manual Feed Mode using Tray 1 (upper tray) to accommodate non-standard paper sizes. See “Manual Mode” in Chapter 4 for more information on selecting this setting in the printer control panel. 1.
CHAPTER 4 CONTROL PANEL CHAPTER 4 CONTROL PANEL DISPLAY AND LEDS This printer has one liquid crystal display (LCD) and four LEDs on the control panel. The display can show various messages with up to 16 characters in two rows. The LEDs light to indicate the current printer status. Copy Pages Orientation Feeder Emulation Mode Ready Toner K On Line Sel C M Y Data Form Feed Alarm Feeder Font Mode Emulation Continue Shift Economy Test Copy Reset Set Fig.
USER’S GUIDE Printer Status Messages (on the upper row) The following table shows the printer status messages that are displayed during normal operation: Printer Status Message Meaning 00 READY 001P T1 The printer is ready to print. 00 IDLE 001P T1 The printer is idle.
CHAPTER 4 CONTROL PANEL Printer Status Message 07 FF PAUSE 08 RESET TO USER SETTINGS 08 RESET TO SETTING 1 08 RESET TO SETTING 2 09 RESET TO FACTORY SETTINGS Now initializing 09 RESET FC ROLLER LIFE 09 RESET OPC BELT LIFE 09 RESET FUSER UNIT LIFE 09 RESET 240K KIT LIFE 09 RESET 120K KIT 09 RESET TRF DRUM LIFE 09 RESET PF KIT1 LIFE 09 RESET PF KIT2 LIFE 09 RESET PF KIT3 LIFE Meaning(Continued) The printer has suspended feeding forms. Pressing the Sel button resumes form feed.
USER’S GUIDE Duplex I : duplex : simplex LJ PRINT 002 L ■T1 AUTO ■■■■ K C M Y Paper Source “T1”... Tray 1 “T2”... Tray 2 “MN”... Manual Feed Toner Level Copy Pages Orientation I : sufficient toner “P”... Portrait (blinking I): toner nearly empty “L”... Landscape disappear: toner empty “p”... Reverse portrait “l”... Reverse landscape Current Emulation “##”... Fixed emulation expressed with double figures “LJ”... AUTO HP PCL5C emulation “BS”... AUTO BR-Script 2 “GL”...
CHAPTER 4 CONTROL PANEL LEDs The LEDs light or blink to indicate the current printer status. READY LED indication On Blinking DATA LED indication On Blinking Meaning Ready to print Warming up Meaning Data remains in the printer buffer. Pressing the Form Feed button prints the data and clears the buffer. Receiving or processing data ALARM LED indication On Meaning A problem has occurred in the printer.
USER’S GUIDE BUTTONS IN NORMAL MODE You can control the basic printer operations and change various printer settings in the NORMAL mode. Functions available in the NORMAL mode are shown above the panel buttons. Copy Pages Orientation Feeder Emulation Mode Ready Toner K On Line Sel C M Y Data Form Feed Alarm Mode Font Continue Set Fig. 4-3 Buttons in NORMAL Mode ✒ Note The factory settings are printed in bold in this section.
CHAPTER 4 CONTROL PANEL ✒ Notes When you press the Sel button, remember the following: • All other buttons—except the Sel button—are operational only when the printer is off-line. • If the printer is not in AUTO emulation mode, the LCD displays the current emulation by pressing the Sel button to take it off-line, but you cannot enter other emulation modes. To make settings in other emulation modes, press the Emulation button and select the emulation. • The Sel button works as a “quick exit” button.
USER’S GUIDE MODE Button Pressing the Mode button allows you to enter modes where you can change settings. The mode menus and settings will vary according to the current emulation mode and options. HP PCL5C, EPSON FX-850, and IBM Proprinter XL Modes BR-Script Mode HP-GL Mode INTERFACE MODE INTERFACE MODE INTERFACE MODE Set interface, parameters. Set interface, parameters. Set interface, parameters. FORMAT MODE FORMAT MODE FORMAT MODE Set orientation, paper size, margins, & others.
CHAPTER 4 CONTROL PANEL MODE Button Settings in HP PCL5C, EPSON FX-850, and IBM Proprinter XL Modes The following table shows all the selections you can choose with the Mode button in the HP PCL5C, EPSON FX-850 and IBM Proprinter XL modes. ✒ Note The mode menus and settings that appear will vary according to the current emulation mode, printer status and any options that may be installed in the printer.
USER’S GUIDE Mode Menu (Continued) INTERFACE MODE Setting Menu Sub-Setting Menu Setting I/F AUTO (Continued) MIO Setting Available only when a commercial MIO card has been installed. The settings available on the installed MIO card can appear under the subsetting menu.
CHAPTER 4 CONTROL PANEL Mode Menu (Continued) Setting Menu DEVICE OPERATION When the commercial flash memory card, eHDD card or optional HDD has been formatted: (HP mode only) Sub-Setting Menu EXECUTE DATA Execute the data on the device. DATA ID=##### Execute the selected data. Exit Exit to EXECUTE DATA SAVE DATA Send data to be saved. DEVICE LIST SAVE Print the contents of the card. SET KEY--> END End saving the data. DATA ID=##### Set data ID for saved data.
USER’S GUIDE Mode Menu (Continued) Setting Menu Sub-Setting Menu Setting ADVANCED MODE NETWORK MODE LOCK PANEL=OFF ON or OFF PASS NO=### AUTO FF=OFF WAIT TIME= 5s Enter pass number. ON or OFF 1 to 99 seconds for AUTO ON FF SUPPRESS=OFF ON or OFF exit exit to NETWORK MODE CONTINUE MODE CONTINUE=MANUAL AUTO or MANUAL SCALABLE FONT FONT=ALL ALL, LJ4 INPUT BUFFER ❏❏❏❏❏ Increase or decrease the input buffer capacity.
CHAPTER 4 CONTROL PANEL MODE Button Settings in BR-Script 2 Mode The following table shows all the selections you can choose with the Mode button in the BR-Script 2 mode. ✒ Note The mode menus and settings that appear will vary according to the current emulation mode, printer status and any options that may be installed in the printer.
USER’S GUIDE Mode Menu (Continued) Setting Menu Sub-Setting Menu ADVANCED MODE NETWORK MODE LOCK PANEL=OFF PASS NO=### AUTO FF=OFF WAIT TIME= 5s ERROR PRINT Setting ON or OFF Enter pass number. ON or OFF 1 to 99 seconds for AUTO ON FF SUPPRESS=OFF ON or OFF exit exit to NETWORK MODE ERROR PRINT=OFF ON or OFF CONTINUE MODE CONTINUE=MANUAL AUTO or MANUAL INPUT BUFFER ❏❏❏❏❏ Increase or decrease the input buffer capacity.
CHAPTER 4 CONTROL PANEL MODE Button Settings in HP-GL Mode The following table shows all the selections you can choose with the Mode button in the HP-GL mode. ✒ Note The mode menus and settings that appear will vary according to the current emulation mode, printer status and any options that may be installed in the printer.
USER’S GUIDE Mode Menu (Continued) Setting Menu PAGE PROTECTION PROTECT=AUTO Sub-Setting Menu Setting AUTO, OFF, LETTER, A4, or LEGAL exit Exit to PAGE PROTECTION PAGE COUNTER COUNT= 0 Shows the number of printed pages. MAINTENANCE MODE REMAIN LIFE DEVICE OPERATION Same as BR-Script mode ADVANCED MODE Same as PCL5C mode IMAGE COUNTERS exit exit MODE 4–16 FC=## pages Shows remaining Cleaner life. FU=## pages Shows remaining Oil life. 120K=## pages Shows remaining 120K life.
CHAPTER 4 CONTROL PANEL Basic Operating Procedures When you operate the Mode button, remember the following basic steps: 1. Press the Sel button to take the printer off-line. 2. Press the Mode button to enter the MODE menus. • Press the ▲ or ▼ button to scroll forward or backward through the menus. (Pressing the Mode button allows you to scroll forward.) INTERFACE MODE ←▼ or ▲→ FORMAT MODE ←▼ or ▲→ RESOLUTION MODE ←▼ or ▲→ … • Press the Set button to enter the next lower level of the selected menu.
USER’S GUIDE Operation Example: Selecting the Parallel Interface To manually select the parallel interface: 1. Press the Sel button to take the printer off-line. 2. Press the Mode button and then press the Set Button. When you enter the interface mode, the display first shows the current interface with the asterisk. 3. Press the ▲ or ▼ button until the interface you want appears on the display.
CHAPTER 4 CONTROL PANEL INTERFACE MODE The automatic interface selection has been factory set. If you want to select a specific interface manually, use interface mode to select it.
USER’S GUIDE ■ Parallel Interface When you use the parallel interface, you must set the communications mode in the following sub-setting menu. Display Message HIGH SPEED=ON BI-DIR=ON High Speed and Bi-directional Parallel Communications Turn on or off the high speed parallel communications. Turn on or off the bi-directional parallel communications. The above high-speed and bi-directional settings are used for the bi-directional parallel interface of this printer.
CHAPTER 4 CONTROL PANEL Display Message DTR(ER) =ON (Effective when Xon/Xoff=ON) Robust Xon =OFF Parameters Data terminal ready (ER) Robust Xon (Effective when Xon/Xoff=ON) Settings ON: Makes DTR (ER) low when the buffer is full. OFF: Does not make DTR (ER) low when the buffer is full. DTR(ER) goes low only when the printer is off-line. ON: Sends Xon while waiting. OFF: Sends Xon once, when the printer status changes from off-line to on-line.
USER’S GUIDE FORMAT MODE ORIENTATION When you select “ORIENTATION”, you can set portrait or landscape orientation. ✒ Note The ORIENTATION selection is effective in the HP PCL5C, EPSON FX-850 and IBM Proprinter XL modes. It does not work in other emulation modes. This printer can print pages in portrait or landscape orientation. You can check the current orientation on the display. PORTRAIT LANDSCAPE Fig.
CHAPTER 4 CONTROL PANEL AUTO MODE ✒ Note The settings in this mode menu are effective in the HP PCL5C, EPSON FX-850 and IBM Proprinter XL modes. They do not appear in other emulation modes. The page/line termination is set in this mode. Display Message =OFF Setting ON Auto Mode CR → CR+LF =OFF OFF ON CR → CR LF → LF+CR, FF → FF+CR, VT → VT+CR AUTO WRAP =OFF OFF ON LF → LF, FF → FF, VT → VT Line feed and carriage return occur when the printer position reaches the right margin.
USER’S GUIDE ✒ Note on “AUTO MASK” When you use application software in non-HP modes, be sure to set “AUTO MASK” to ON. When you use letter or A4 size paper, the top and bottom 2 lines are masked and they do not appear on the printout. The auto modes are subject to the current emulation mode. O : The auto modes can be set. X : The auto modes cannot be changed and no setting appears. — : The auto modes are not available.
CHAPTER 4 CONTROL PANEL The following settings can be made in this mode: Display Message PAPER =LETTER LEFT M = 0C P RIGHT M = 80C P TOP M =0.5" P BOTTOM M=0.5" P LINES = 60L P Page Format Mode Set cut sheet paper size to letter, A4, legal, B5, A5 or executive, or envelope size to JIS B5, COM10, C5, or DL. Set the left margin at column 0-126 at 10cpi. Set the right margin at column 10-136 at 10cpi. See “List of Factory Settings” in this chapter.
USER’S GUIDE ✒ Notes When you choose settings in PAGE FORMAT MODE, note the following: • Letter size has been factory set for 120V models. A4 size has been factory set for 220/240V models. • When you use paper smaller than specified in the PAGE FORMAT MODE, be sure that the print area is smaller than the paper size; otherwise the inside of the printer will get stained with toner. We recommend that you perform a test before actual use.
CHAPTER 4 CONTROL PANEL ■ About Line Settings Setting the number of lines/page automatically sets the line spacing or line feed pitch. If the paper size is changed, the number of lines/page changes accordingly. The new setting is calculated with the following expression and the remainder, if any, is ignored. However, the line feed pitch and the top and bottom margins remain effective.
USER’S GUIDE GRAPHICS MODE ✒ Note The settings in this mode menu are effective only in the HP-GL mode. They do not appear in any other emulation modes. Since the HP-GL emulation mode is for a plotter, you can select the plotter pens, the pen size and percentage of gray in this mode menu. Display Message PEN SETTING CHARACTER SET Graphics Mode Set the size and percentage of gray separately for six plotter pens. Set the standard and alternate character sets.
CHAPTER 4 CONTROL PANEL ■ Character Set When you select “CHARACTER SET,” you can select the standard and alternate character sets used in the HP-GL emulation mode. Enter the sub-setting menu and select the menu for the standard or alternate character set with the ▲ or ▼ button and press the Set button.
USER’S GUIDE RESOLUTION MODE The print resolution, Color Advanced Photoscale Technology (CAPT) and High Resolution Control (HRC) can be set in this mode menu. Display Message RESOLUTION CAPT SETTING HRC SETTING Resolution Mode Set the print resolution of the printer. Set the CAPT function. Set the HRC function.
CHAPTER 4 CONTROL PANEL ✒ Note • Even if you set the resolution to 600 dpi in this mode, the printer may not be able to print large and complex full color files at 600 dpi because of insufficient memory. However, it automatically decreases the resolution to 300 dpi to print them. While the printer is printing in this mode, the display prompts “01 PR300 … .” • If the printer cannot print files even at 300 dpi, a “MEMORY FULL” error occurs. See “TROUBLESHOOTING” in Chapter 6.
USER’S GUIDE ■ HRC Setting When you select “HRC SETTING,” you can set the high resolution control (HRC). This is a special function that offers improved print quality of characters and graphics that conventional laser printers cannot attain with resolutions of 300 or 600 dpi. Display Message HRC =OFF HRC =LIGHT HRC =MEDIUM HRC =DARK High Resolution Control Cancel high resolution control. Set high resolution control to the light level. Set high resolution control to the medium level.
CHAPTER 4 CONTROL PANEL PAGE PROTECTION ✒ Note The setting in this mode menu is effective in the HP PCL5C, EPSON FX850, IBM Proprinter XL and HP-GL modes. It does not appear in the BRScript 2 mode. If print images are too complex to print, the printer may print them in parts or only on part of the page. If this occurs, the printer loses print data and shows a message on the LCD panel.
USER’S GUIDE DEVICE OPERATION ✒ Notes • BE SURE TO TURN OFF THE PRINTER POWER BUTTON BEFORE INSTALLING OR REMOVING A FLASH MEMORY CARD OR HDD CARD, OR THE CARD WILL BE DAMAGED. • Settings in this mode are effective only when you have installed a flash memory card, an HDD card or optional HDD and you have selected PCL5C, HP-GL, or BR-Script 2. They will not appear if the printer does not have a card or HDD installed or if it is in another emulation mode.
CHAPTER 4 CONTROL PANEL If DEVICE is selected, Display Message FORMAT DEVICE Exit Card Operation Format a new flash memory card, HDD card or optional HDD. Exit to DEVICE OPERATION When the display shows “FORMAT DEVICE,” press the Set button to format the installed card. After the printer finishes formatting the card, you must exit to the “DEVICE OPERATION” menu. ✒ Notes • When the card is formatted, data that was previously written is erased.
USER’S GUIDE ✒ Note A common use of the flash memory is with FORMS software packages. With these commercially available software packages you have an option to send a form to the printer without any data. After you have sent the form to the printer, you may save the form in the flash memory as a Macro. Then the next time you want to print this form, you would setup your FORMS software package to SEND DATA ONLY - USE FORM IN PRINTER. This process could save from 1 to 4 minutes per print job.
CHAPTER 4 CONTROL PANEL ■ Save When you select “SAVE” and you press the Set button, you can enter the following sub-setting menus to save the macros and fonts in the installed card: Display Message SAVE DATA SAVE MACRO PRIMARY FONT SECONDARY FONT DOWNLOAD FONT Save Menu Save data that the printer will receive and set its ID. Save a macro. This menu appears only in the HP PCL5C emulation mode. Save the primary font selected with the Font button. This menu appears only in the HP PCL5C emulation mode.
USER’S GUIDE ✒ Notes When you send data to be saved on the card, it is temporarily stored in the RAM of the printer. Note the following: • If the received data exceeds the RAM capacity, a memory full error occurs. You can clear this error with the Continue button. When this error occurs, only part of the image has been stored in RAM, therefore, you cannot save the data to the card. • The printer is reset to ensure as much capacity as possible is available in RAM.
CHAPTER 4 CONTROL PANEL ✒ Note When you see an asterisk on the display, the ID number has been used for another macro or data. If you select the used ID number, the old macro or data is erased and replaced with the new macro. You can execute a macro with the macro execution command. • Primary Font or Secondary Font ✒ Note The “PRIMARY FONT” and “SECONDARY FONT” menus appear only in the HP PCL5C emulation mode.
USER’S GUIDE ✒ Notes When you save the primary or secondary font, note the following: • The font is temporarily stored in the RAM of the printer before it is saved on the device. If the font data exceeds the RAM capacity, a memory full error occurs. You can clear this error with the Continue button. As not all the font data has been stored in RAM, you cannot save the font to the device. When the font data is saved, the printer is reset to ensure as much capacity as possible in RAM.
CHAPTER 4 CONTROL PANEL You can check the fonts saved on the card by printing the list of fonts with the Test button. See “TEST Button” in this Chapter. ✒ Note When the fonts on the HDD card are selected in a print job, they are copied into the printer RAM. It may cause a printer memory full error because those fonts occupy some RAM space. We recommend that you install optional DIMM memory to use the downloaded fonts on the HDD card.
USER’S GUIDE • Format Device You can format the flash memory card, HDD card or optional HDD to delete its contents. Instructions are in the following menu: FORMAT DEVICE When you press the Set button in this menu, the printer asks if you want to delete all contents of the device. Then press the Set button to start formatting the device. When you want to cancel formatting, move to the next menu with the ▲ or ▼ button and press the Set button.
CHAPTER 4 CONTROL PANEL To lock or unlock the control panel, you must enter a 3-digit pass number. The default setting is OFF. To turn on the lock feature, select the ON setting and press Set. Change the first digit of the number with the ▲ or ▼ button and move to the next digit with the Set button. After you finish entering your 3-digit pass number, the control panel buttons are now locked.
USER’S GUIDE ■ Form Feed Suppress You can turn the form feed suppress function on or off in this menu as follows: Display Message FF SUPPRESS=OFF FF SUPPRESS=ON Form Feed Suppress Turn off the form feed suppress function. (Factory setting) Turn on the form feed suppress function. If pages contain no print data, the printer would normally print blank pages. When you turn this function on, you can suppress printing blank pages.
CHAPTER 4 CONTROL PANEL CONTINUE MODE If any recoverable error occurs, including “Toner Empty,” it can be cleared with the Continue button. The Continue button function is selected with this mode setting. Display Message CONTINUE=MANUAL CONTINUE=AUTO Continue Mode Select the manual error recovery mode. Press the Continue button to clear errors. (Factory setting) Select the auto error recovery mode. The printer automatically clears recoverable errors. You need not press the Continue button.
USER’S GUIDE INPUT BUFFER You can increase or decrease the capacity of the input buffer with the ▲ or ▼ button in this mode menu. A larger capacity allows the printer to receive data from the computer faster. ✒ Note If the printer reports a memory full error, reduce the capacity of the input buffer. Display Message Input Buffer ❏❏❏❏❏❏❏❏❏❏❏❏❏❏❏ ❏❏❏❏❏❏❏❏❏❏❏❏❏❏ : : memory ❏❏ ❏ The more squares, the larger the capacity of the input buffer.
CHAPTER 4 CONTROL PANEL SAVE SETTINGS Suppose you share this printer with others who want different control panel settings. Since more than one set of user settings can be stored in the printer’s memory, you can easily reset the printer to your preferred settings after they are changed. For resetting the printer, see “RESET Button” in this Chapter. Use the control panel to set the configuration of the printer to meet your needs and then enter this mode menu to save your settings.
USER’S GUIDE Please refer to the following chart when you want to set the Time Zone. - 12.0 - 11.0 - 10.0 - 9.0 - 8.0 - 7.0 - 6.0 - 5.0 - 4.0 - 3.5 - 3.0 - 2.0 - 1.0 0.0 + 1.0 + 2.0 + 3.0 + 3.5 + 4.0 + 4.5 + 5.0 + 5.5 + 6.0 + 7.0 + 8.0 + 9.0 + 9.5 + 10.0 + 11.0 + 12.
CHAPTER 4 CONTROL PANEL PAGE COUNTER You can check the total number of printed pages with this mode. When you enter this mode, the display shows the number for a short time and then automatically moves to “exit MODE” menu. EXIT MODE When you finish setting your desired option in the mode menus, advance to the following message: MODE exit MODE Press the Set button to exit from the mode menus to the off-line ready state. ✒ Note Remember that you can exit from the mode menu at any time with the Sel button.
USER’S GUIDE FONT Button Pressing the Font button allows you to select fonts and symbol/character sets. ✒ Notes When you use the Font button, note the following: • The Font button is effective in the HP PCL5C, EPSON FX-850, and IBM Proprinter XL modes. However the settings are subject to the current emulation mode. Note that the Font button does not work in the BR-Script 2 mode. • If the application software supports font and symbol/character set selection, you do not need to set them with the Font button.
CHAPTER 4 CONTROL PANEL To select the font and symbol set in the HP PCL5C mode, follow these steps: 1. Press the Sel button to take the printer off-line. 2. Press the Font button and then press the ▲ or ▼ button to select the primary or secondary font setting menu. 3. Press the Set button. The display shows the font setting menu. You can skip the font setting menu and advance to the symbol set setting menu with the ▲ or ▼ button.
USER’S GUIDE 5. Press the Set button. When you enter the font setting mode, the display first shows the current font with an asterisk. 6. Press the ▲ or ▼ button until the desired font appears on the display. See “List of Fonts”. 7. Press the Set button to make the displayed selection effective. ■ If you select a resident bitmapped font (Letter Gothic 16.66) or optional bitmapped fonts, the display shows the symbol set selection menu. Go to step 8.
CHAPTER 4 CONTROL PANEL 8. Press the Set button to make the displayed selection effective, then the display shows the font size selection menu. ✒ Note When you have selected fixed-pitch fonts, you set the font size by the character pitch (width). When you have selected proportional spacing fonts, you set the font size in points (height). The display shows “PITCH” or “POINT” accordingly. The following displays show “PITCH” to simplify instructions. 9.
USER’S GUIDE Setting the Font and Character Set in the EPSON FX-850 or IBM Proprinter XL Mode When the EPSON FX-850 or IBM Proprinter XL mode has been selected, the font and character set can be selected. Message SELECT FONT CHARACTER SET TABLE PRINT To do: Set the font Set the character set Print the code table To select the font and character set in the EPSON FX-850 or IBM Proprinter XL mode, follow these steps: 1. Press the Sel button to take the printer off-line. 2. Press the Font button.
CHAPTER 4 CONTROL PANEL ✒ Notes When you select the optional fonts or permanent download fonts, note the following: • If the optional font card is not installed, the optional font cannot be selected. No selection appears on the display. • If permanent fonts are not downloaded in the HP emulation mode or another emulation mode is selected, the permanent fonts cannot be selected. No selection appears on the display.
USER’S GUIDE ✒ Note The style indication appears after the font name and the style name differs according to the font name. The italic or oblique indication can appear after another style indication: “BdIt” indicates a bold italic font, “LtIt” indicates a light italic font, etc. 8. Press the Set button to make the displayed selection effective, then the display shows the font size selection menu. ✒ Note When you have selected fixed-pitch fonts, you set the font size by the character pitch (width).
CHAPTER 4 CONTROL PANEL 15. Press the Set button to make the displayed selection effective. Then the display shows the next menu. 16. Press the Set button to start printing the code table of the selected font, or press the ▲ or ▼ button to skip this menu. Then the display shows the exit menu. 17. Press the Set button to exit from the setting mode. The printer returns to the off-line state.
USER’S GUIDE List of Fonts Display Message Font BROUGHAM LETTERGOTHIC OCR-A OCR-B LETTERGOTH16.6 LTRGOTH16 LTN2 Scalable Brougham Scalable LetterGothic Bitmapped OCR-A 12 cpi Bitmapped OCR-B 12 cpi Bitmapped Letter Gothic 16.66 cpi Bitmapped Letter Gothic 16.66 cpi ISO 8859-1 Latin2 Bitmapped Letter Gothic 16.66 cpi ISO 8859-1 Latin5 Bitmapped Letter Gothic 16.
CHAPTER 4 CONTROL PANEL List of Symbol/Character Sets The symbol sets and character sets are subject to the current emulation mode.
USER’S GUIDE FORM FEED Button (REPRINT Button) The Form Feed button works in two ways according to the Data LED status. Form Feed When the printer is off-line and there is data remaining in the printer memory, the Data LED comes on. Pressing the Form Feed button executes a form feed and prints the remaining data. If you set the number of copies with the Copy button and press the Sel button during copy printing, the printer suspends the form feed operation.
CHAPTER 4 CONTROL PANEL You can set 4 attributes (Proof, Public, Private and Print only) for each documentation through the printer driver. Documents which have the Proof, Public or Private attributes set will be stored in the HDD and you can re-print these documents whenever you like. When you want to print a document which is stored in the HDD, you can do collated printing of multiple copies of the document.
USER’S GUIDE This function works as follows.
CHAPTER 4 CONTROL PANEL CONTINUE Button If there is a problem with the printer, it automatically suspends printing and goes off-line. Pressing the Continue button may ignore the error and resume printer operation. The function of this button varies according to the CONTINUE mode set with the Mode button. Since the CONTINUE mode has been factory set to MANUAL, you need to press the Continue button to recover from a printer error message.
USER’S GUIDE BUTTONS IN SHIFT MODE You can control the basic printer operations and make various printer settings also in SHIFT mode. Functions available in SHIFT mode are labeled with the indications just below the panel buttons. Copy Pages Orientation Feeder Emulation Mode Ready Toner K On Line Alarm Emulation Shift C M Y Data Feeder Economy Test Copy Reset Fig. 4-8 Buttons in SHIFT Mode ✒ Note The factory settings are printed in bold in this section.
CHAPTER 4 CONTROL PANEL EMULATION Button This factory setting for the automatic emulation selection function is ON. The printer will select the emulation mode automatically when it receives data from the computer. To set the emulation mode manually, hold down the Shift button and press the Emulation button. Then enter the setting mode to change the emulation. To set the emulation mode, follow these steps: 1. Press the Sel button to take the printer off-line. 2.
USER’S GUIDE 7. Select EPSON or IBM with the ▲ or ▼ button. Since the printer cannot distinguish between the EPSON and IBM emulation modes, you must select the EPSON or IBM emulation even in AUTO mode. When the printer receives data from the computer, it automatically selects the emulation mode in any of the following combinations: EPSON/IBM Priority Auto Selection Mode EPSON HP PCL5C BR-Script 2 HP-GL EPSON FX-850 IBM HP PCL5C BR-Script 2 HP-GL IBM Proprinter XL 8. Press the Set button.
CHAPTER 4 CONTROL PANEL About Emulation Modes This printer has the following emulation modes: ■ HP PCL5C Mode This printer emulates Hewlett-Packard PCL5C color printers and PCL6 monochrome printers. This is the default emulation setting of the printer. Since many popular software packages support this emulation, this may be the best choice for general use. ■ BR-Script 2 Mode (color) BR-Script is a Brother original page description language and it is a PostScript® language emulation interpreter.
USER’S GUIDE ECONOMY Button TONER SAVE MODE You can turn on or off the toner save mode as follows: Display Message TONER SAVE=OFF TONER SAVE=ON Toner Save Mode Turn off the toner save mode. (Factory setting) Turn on the toner save mode. The amount of toner on the paper decreases and the printed image may look lighter. POWER SAVE MODE You can turn on or off the power save mode as follows: Display Message POWER SAVE=ON POWER SAVE=OFF Power Save Mode Turn on the power save mode.
CHAPTER 4 CONTROL PANEL FEEDER Button You can select the feeder and manual feed mode with the Feeder button. Display Message FEEDER=AUTO MANUAL MODE=ON MEDIA TYPE DUPLEX MODE Feeder Select a feeder or auto paper feed. Enable/disable the manual feed mode. Select print media Select duplex printing mode (only with the DX-3400 duplex unit installed) You can check the current feeder and the duplex mode on the display. When tray1 has been selected, the display shows the following message.
USER’S GUIDE ✒ Notes When you select a feeder, note the following: • The “FEEDER=TRAY2/TRAY 3” message appears only when the optional lower tray unit has been installed. • The FEEDER=AUTO setting allows you to optimize your printing environment. This setting allows a print job to continue uninterrupted when a paper out condition occurs. The default setting is AUTO.
CHAPTER 4 CONTROL PANEL MANUAL MODE This printer has no manual feed tray or multi-purpose tray. Therefore you cannot feed special paper in the usual way. However this printer has a special Manual Feed Mode with Tray 1 to accommodate non-standard paper sizes. When “MANUAL MODE=ON” is selected or a manual feed command is sent to the printer, the printer will wait for you to replace the paper in Tray 1 with the paper for manual printing. 1. Press the ▲ or ▼ button to select the manual mode on or off. 2.
USER’S GUIDE Duplex Mode If the optional duplex printing unit has been installed, the duplex mode appears on the display as follows; DUPLEX MODE 1. Press the Set button to enter the duplex mode menu. The display shows the current selection for the duplex printing or simplex printing (duplex off) with an asterisk as follows: DUPLEX=OFF * 2. Press the ▲ or ▼ button to select the duplex or simplex (duplex off) mode and press the Set button.
CHAPTER 4 CONTROL PANEL COPY Button You can set the number of copies to print of the same page with the Copy button. The job will print faster than choosing the copy print quantity from within your application software. Check the current setting on the display. When the number of copies has been set to 3, the display may look as follows: LJ READY 003P T1 AUTO ✒ Note If you send too many pages to be stored in the printer memory, part or all of the set of pages or copies may not be printed.
USER’S GUIDE RESET Button You can reset the printer with the Reset button. The print data that the printer has already received from the computer is cleared and the printer settings are restored to the user settings or factory settings. Any temporary download fonts and macro settings selected with commands in HP PCL5C mode are also cleared. To reset the printer, follow these steps: 1. Press the Sel button to take the printer off-line. 2. Hold down the Shift button and press the Reset button.
CHAPTER 4 CONTROL PANEL 4. Press the Set button to make the displayed selection effective. The printer is reset according to the selected reset mode. Selected Mode RESET PRINTER RESET SETTING 1-2 FACTORY SETTINGS LCD message 08 RESET TO ↔USER SETTINGS 08 RESET TO ↔SETTING # 1* 09 RESET TO ↔FACTORY SETTINGS 1* - # indicates the selected number of saved settings The printer automatically exits from the reset mode to the online state. 5.
USER’S GUIDE Button Item Sub-Item Factory Setting MODE INTERFACE MODE – I/F=AUTO For AUTO mode TIME OUT TIME OUT= 5s For bi-directional PARALLEL interface HIGH SPEED HIGH SPEED=ON BI-DIR BI-DIR=ON FORMAT MODE For RS-232C serial interface Baud Rate BaudRate= 9600 Code Type CodeType=8 bits Parity Parity =NONE Stop Bit Stop Bit= 1 bits Xon/Xoff Xon/Xoff=ON DTR (ER) DTR (ER)=ON Robust Xon Robust Xon=OFF ORIENTATION (Except for BRScript 2) AUTO MODE (HP PCL5C) AUTO LF OFF AUTO CR OFF
CHAPTER 4 CONTROL PANEL Button Item MODE (continued) FORMAT MODE (continued) Sub-Item Factory Setting PAGE FORMAT MODE (HP PCL5C, EPSON, & IBM) PAPER LETTER (For 110/120V model) A4 (For 220/240V model) LEFT M 0 (13 x 19", Portrait) 0 (A3, Portrait) 0 (B4, Portrait) 0 (Ledger, Portrait) 0 (LETTER, Portrait) 0 (LEGAL, Portrait) 0 (A4, Portrait) 0 (B5, Portrait) 0 (JIS B5, Portrait) 0 (EXE, Portrait) 0 (COM10, Portrait) 0 (DL, Portrait) 0 (13 x 19", Landscape) 0 (A3, Landscape) 0 (B4, Landscape) 0 (Ledger,
USER’S GUIDE Button Item MODE (continued) FORMAT MODE (continued) Sub-Item Factory Setting PAGE FORMAT MODE (HP PCL5C, EPSON, & IBM) RIGHT M 125 (13 x 19", Portrait) 112 (A3, Portrait) 96 (B4, Portrait) 105 (Ledger, Portrait) 80 (LETTER, Portrait) 80 (LEGAL, Portrait) 78 (A4, Portrait) 64 (B5, Portrait) 67 (JIS B5, Portrait) 67 (EXE, Portrait) 36 (COM10, Portrait) 38 (DL, Portrait) 186 (13 x 19", Landscape) 161 (A3, Landscape) 139 (B4, Landscape) 166 (Ledger, Landscape) 106 (LETTER, Landscape) 136 (LEGA
CHAPTER 4 CONTROL PANEL Button Item MODE PAGE FORMAT (continued) (continued) Sub-Item LINES (HP) Factory Setting 108 (13 x 19", PORTRAIT) 93 (A3, PORTRAIT) 79 (B4, PORTRAIT) 96 (Ledger, PORTRAIT) 60 (LETTER, PORTRAIT) 78 (LEGAL, PORTRAIT) 64 (A4, PORTRAIT) 53 (B5, Portrait) 54 (JIS B5, Portrait) 57 (EXE, Portrait) 51 (COM10, Portrait) 45 (DL, Portrait) 72 (13 x 19", LANDSCAPE) 64 (A3, LANDSCAPE) 54 (B4, LANDSCAPE) 60 (Ledger, LANDSCAPE) 45 (LETTER, LANDSCAPE) 45 (LEGAL, LANDSCAPE) 43 (A4, LANDSCAPE) 35 (
USER’S GUIDE Button Item COLOR MODE FORMAT MODE (BR-Script 2) FORMAT MODE (HP-GL) 4–80 Sub-Item Factory Setting LINES (Non-HP) 110 (13 x 19", PORTRAIT) 95 (A3, PORTRAIT) 81 (B4, PORTRAIT) 98 (Ledger, PORTRAIT) 62 (LETTER, PORTRAIT) 80 (LEGAL, PORTRAIT) 66 (A4, PORTRAIT) 55 (B5, Portrait) 56 (JIS B5, Portrait) 59 (EXE, Portrait) 53 (COM10, Portrait) 47 (DL, Portrait) 74 (13 x 19", LANDSCAPE) 66 (A3, LANDSCAPE) 56 (B4, LANDSCAPE) 62 (Ledger, LANDSCAPE) 47 (LETTER, LANDSCAPE) 47 (LEGAL, LANDSCAPE) 45 (A4,
CHAPTER 4 CONTROL PANEL Button Item Sub-Item MODE (continued) RESOLUTION MODE PAGE PROTECTION (Non-BR-Script2) Factory Setting RESOLUTION RESOLUTION=600 CAPT SETTING CAPT=OFF HRC SETTING HRC=MEDIUM – PROTECT=AUTO ADVANCED MODE LOCK PANEL LOCK PANEL=OFF AUTO FF AUTO FF=OFF For AUTO FF=ON WAIT TIME WAIT TIME= 5s FF SUPPRESS FF SUPPRESS=OFF ERROR PRINT (BR-Script2) ERROR PRINT=OFF CONTINUE MODE CONTINUE=MANUAL SCALABLE FONT (HP, EPSON, & IBM) FONT=ALL For any interfaces INPUT BUFFE
USER’S GUIDE Button Item Sub-Item ECONOMY Factory Setting – TONER SAVE MODE POWER SAVE MODE For POWER SAVE=ON TIME OUT TONER SAVE=OFF POWER SAVE=ON FEEDER - FEEDER=AUTO For FEEDER=AUTO AUTO=T1>T2 MANUAL MODE - MANUAL MODE=OFF MEDIA TYPE - REGULAR – – COPY PAGES=1 – LANG=ENGLISH TIME OUT=30m FEEDER COPY LANGUAGE (FORM FEED + POWER ON) 4–82
CHAPTER 4 CONTROL PANEL TEST Button You can test the printer or print the list of fonts with the Test button. To do so, hold down the Shift button and press the Test button. You will then enter the test mode where you can test the printer or print the list of fonts. To test the printer, follow these steps: 1. Press the Sel button to take the printer off-line. 2. Hold down the Shift button and press the Test button. When you enter test mode, the display shows the first test mode item. 3.
USER’S GUIDE ✒ Notes The message “PRINT FONTS C” or “PRINT FONTS P” appears only when the optional font card is installed in the font slot or permanent download fonts are stored in printer memory. • If the optional font card is installed, you can print the list of optional fonts. Since the list shows the ID numbers specific to each optional font, it helps you to select them with the Font button.
CHAPTER 4 CONTROL PANEL HEX DUMP MODE This printer has a useful Hex Dump Mode for checking the print data sent from your computer. The printer lists the print data in hexadecimal form. To enter the hex dump mode, follow these steps: 1. Check the printer power status. 2. Proceed as follows: • If the printer has been turned off, turn on the printer. The printer starts the self-test and the display shows the following message.
USER’S GUIDE To exit from the hex dump mode, follow these basic steps: 1. Press the Sel button to take the printer off-line. 2. Reset the printer with the Reset button. Or turn off the printer, wait for a few seconds, and turn it on again.
CHAPTER 5 MAINTENANCE CHAPTER 5 MAINTENANCE REPLACING THE CONSUMABLES You will need to replace the following consumables periodically. When the time comes to replace consumables, the following messages will appear on the LCD panel. The printer will stop printing when the following Operator Call Messages are displayed: LCD Operator Call Message Consumable to Replace Toner Cartridge Black Approximate Life 14,000 pages *1 How to Replace See 5-3 Order No.
USER’S GUIDE The following are Maintenance Messages and appear on the lower row of the LCD in On Line mode. These messages advise you that you will need to replace each of the consumables as soon as possible, since the consumable end of life has been reached.
CHAPTER 5 MAINTENANCE ✒ Note • If you use paper that is not within the paper specifications, consumable and part life may be reduced. • The Projected Life for each of the items listed are based on an average of 5% coverage of the printable area using any color toner cartridge. Frequency of replacement will vary depending on the complexity of printed pages, percent coverage and media type used. Toner Cartridges ! Caution We strongly recommend using genuine Brother toner cartridges.
USER’S GUIDE Replacing the Toner Cartridges ! Caution When replacing the Toner Cartridges, handle them carefully so that toner does not spill. ✒ Note To ensure optimum print quality, use genuine Brother toner cartridges. Third party toner cartridges may not work in your printer. To obtain genuine Brother supplies, consult the dealer where you purchased the printer. To replace the toner cartridge(s), follow these steps: 1. Open the Front Cover of the printer.
CHAPTER 5 MAINTENANCE 5. Insert the new Toner Cartridge(s) by positioning it in the correct guide(s). Slide gently into the printer. Do not try to lock or push them in; they should rest loosely in the guide rails. Note that each color cartridge is individually keyed to prevent improper installation. Match each cartridge color label to the corresponding label on the printer. Fig. 5-3 Installing the Toner Cartridges 6. Close the Front Cover.
USER’S GUIDE Oil Bottle Oil Bottle Low Message When the Oil has almost run out, the following message appears on the LCD panel. Obtain a new Oil Bottle to replace the nearly empty bottle. After this message appears, you can print approximately 30 pages: FUSER OIL LOW Oil Bottle Empty Message When the Oil completely runs out, the following message appears on the LCD panel and the printer stops printing.
CHAPTER 5 MAINTENANCE 3. Release the Oil Bottle Lock Levers as shown below: Fig. 5-5 Release the Oil Bottle Lock Levers 4. Remove the empty Oil Bottle from the Fusing Unit. Hold a sheet of paper under the Oil Bottle and lift it out of the Fusing Unit. Move the bottle away from the printer to the right, so that the oil will not spill into it. Be careful not to spill oil inside the printer. It could cause considerable damage to the printer. Fig.
USER’S GUIDE 5. Install the new Oil Bottle into the Fusing Unit with the label facing you. The Oil Bottle is keyed to prevent incorrect installation. Fig. 5-7 Install the Oil Bottle 6. Lock the Oil Bottle Lock Levers securely. 7. Close the Top Cover. 8. Press the Power button to turn the printer On.
CHAPTER 5 MAINTENANCE Fuser Cleaner Fuser Cleaner Message When the following message appears on the LCD panel, the printer will stop printing and the Fuser Cleaner will need to be replaced: REPLACE FCR Fuser Cleaner Change Message When the following message appears on the LCD panel and the printer stops printing, you must replace the Fuser Cleaner: 24 CHANGE FCR Replacing the Fuser Cleaner Warning The Fusing unit and the parts around it are HOT! Be sure to wait until the Fusing Unit has cooled suffici
USER’S GUIDE 3. Release the Fuser Cleaner Lock Levers on both sides as shown below: Fig. 5-8 Release the Levers 4. Take the Fuser Cleaner out of the Fusing Unit by holding the handle of the Fuser Cleaner as shown below. Fig. 5-9 Removing the Fuser Cleaner 5. Install the new Fuser Cleaner into the guide with the roller side facing you. 5-10 Fig.
CHAPTER 5 MAINTENANCE 6. Lock the Fuser Cleaner with the Fuser Cleaner Lock Levers. 7. Close the Top Cover. 8. Press the Power button to turn the printer On. 9. Press the Sel button and take the printer Off Line. 10. Press the Reset button while holding down the Shift button. 11. When you see “RESET PRINTER” on the LCD panel, press the ▲ (UP) or ▼ (DOWN) button and select “RESET PARTS LIFE”. Press the Set button and select “FC ROLLER” with the ▲ (UP) or ▼ (DOWN) button. 12.
USER’S GUIDE Waste Toner Pack At approximately every 18,000 A4 or letter size images printed at 5% coverage, you must change the Waste Toner Pack. Waste Toner Pack Full Message When the Waste Toner Pack is full, the following message appears on the LCD panel and the printer will stop printing. When you see this message, you must replace the Waste Toner Pack: 22 WASTE TONER ! Caution Do not re-use the Waste Toner Pack.
CHAPTER 5 MAINTENANCE 1. Open the Front Cover. 2. Remove the Waste Toner Pack from the holder located at the lower right side of the printer. Be careful not to spill the toner. Fig. 5-11 Take the Waste Toner Pack out 3. Peel off the sealing sticker on the right side of the Waste Toner Pack. Seal the opening with the sealing sticker. See Fig. 5-12 for the correct placement of the sticker.
USER’S GUIDE OPC Belt Cartridge OPC Belt Cartridge Message When the OPC Belt Cartridge runs out, the following message appears on the LCD panel. When you see this message, you must replace the OPC Belt Cartridge: REPLACE OPC BELT ! Caution • Do not touch the surface of the OPC Belt Cartridge. If you touch it, it could degrade print quality. • Do not expose the OPC Belt Cartridge to light (more than 800 lux) for more than 2 minutes. This could degrade print quality.
CHAPTER 5 MAINTENANCE 4. Remove the OPC Belt Cartridge from the printer. Fig. 5-14 Removing the OPC Belt Cartridge 5. Remove the Tension Release Pins from both sides of the new OPC Belt Cartridge. Fig. 5-15 Removing the Tension Release Pins 6. Remove the protective sheet from the new OPC Belt Cartridge. Do not touch the green part of the OPC Belt Cartridge. Fig.
USER’S GUIDE 7. Insert the new Belt Cartridge into the printer guides with the flat side facing you. Fig. 5-17 Inserting the new Belt Cartridge 8. Press the Belt Cartridge Lock Levers on both sides of the OPC Belt Cartridge to the rear to lock the cartridge into the printer. 9. Close the Front Cover and the Top Cover. 10. Press the Power button to turn the printer On. 11. Press the Sel button and take the printer Off Line. 12. Press the Reset button while holding down the Shift button. 13.
CHAPTER 5 MAINTENANCE Ozone Filter Ozone Filter You will need to replace the Ozone Filter once a year to prevent ozone from coming out of the printer. ! Caution You must replace the Ozone Filter once a year. If you do not, it might cause a noticeable smell of Ozone. Replacing the Ozone Filter 1. Slide and remove the Rear Side Cover. Fig. 5-18 Removing the Ozone Filter Case 2. Remove the Ozone Filter Case from the Ozone Filter Cover. Fig. 5-19 Removing the Ozone Filter 3.
USER’S GUIDE Fusing Unit Fusing Unit When the following message appears on the LCD panel, you must replace the Fusing Unit: REPLACE FUSER Warning The Fusing Unit and the parts around it are HOT!. Be sure to wait until the Fusing Unit has cooled down sufficiently before replacing the Fusing Unit. If you touch the HOT parts, you might get injured. Warning After replacing the Fusing Unit, wait for approximately 30 minutes before printing after the new unit is installed to allow the fusing oil to circulate.
CHAPTER 5 MAINTENANCE ✒ Note Please wait for 30 minutes after installing a new Fusing Unit to allow the oil to circulate completely through to the Heat Roller. If you begin using a new Fusing Unit immediately, poor print quality may result. 4. Remove the Fusing Unit from the printer by holding the handles on both sides. Fig. 5-21 Removing the Fusing Unit ! Caution When removing the Fusing Unit from the printer, be sure to keep the Fusing Unit flat, so oil will not spill.
USER’S GUIDE 7. Secure the Fusing Unit with the two long screws. Fig. 5-23 Secure the retaining clips 8. Move the Fusing Unit Pressure Release Levers to the SET position. Fig. 5-24 Set the Levers to the SET position 9. Install the Fuser Cleaner and the Oil Bottle into the new Fusing Unit and Lock the Oil Bottle Lock Levers and the Fuser Cleaner Lock Levers. Be careful not to spill oil inside the printer. This could damage the printer.
CHAPTER 5 MAINTENANCE 11. Press the Power button to turn the printer On. 12. Press the Sel button and take the printer Off Line. 13. Press the Reset button while holding down the Shift button. 14. When you see “RESET PRINTER” on the LCD panel, press the ▲ (UP) or ▼ (DOWN) button and select “RESET PARTS LIFE” . Press the Set button and select “FUSER UNIT” with the ▲ (UP) or ▼ (DOWN) button. 15. Press the Set button, the printer is now On Line. ! Caution Please be careful when replacing the Fusing Unit.
USER’S GUIDE 120K Kit 120K Kit When you see the following message on the LCD panel, you must replace the items supplied in the 120K Kit, which includes the Paper Discharger. ✒ Note • User replacement of some of the following 120K Kit parts is not recommended. • We recommend that you contact your local Brother authorized dealer or service center for replacing the Paper Feeding Roller, Separator Pad and Transfer Drum.
CHAPTER 5 MAINTENANCE 3. Remove the Paper Discharger from the Transfer Unit by lightly pressing it down and then sliding it to the right to release it from the catches. Hold the right hand side of the Discharging Unit and lift it upward to remove it. Fig. 5-26 Removing the Paper Discharger 4. Install the new Paper Discharger into the Transfer Unit in the reverse order that you removed it. Fig. 5-27 Installing the Paper Discharger 5.
USER’S GUIDE 6. Press the Sel button to take the printer Off Line. 7. Press the Reset button while holding down the Shift button. 8. When you see “RESET PRINTER” on the LCD panel, press the ▲ (UP) or ▼ (DOWN) button and select “RESET PARTS LIFE”. Press the Set button and select “120K KIT” with the ▲ (UP) or ▼ (DOWN) button. 9. Press the Set button, the printer is now On Line.
CHAPTER 5 MAINTENANCE 240K Kit 240K Kit When you see the following message on the LCD panel, you must replace the items located in the 240K Kit, which includes the Drum Cleaner and the Transfer Roller. ✒ Note • User replacement of some of the following 240K Kit parts is not recommended. • For user replacement of the Drum Cleaner and Transfer Roller please refer to the instructions below.
USER’S GUIDE 3. Remove the Drum Cleaner Cover. Fig. 5-28 Opening the Cover 4. Remove the Drum Cleaner by lifting it upwards out of the printer with both hands. Fig.
CHAPTER 5 MAINTENANCE 5. Install the new Drum Cleaner into the printer by gently placing the brass bearings into the guides and pushing the handle down until the bearings click into place. Ensure that the Drum Cleaner is free to move slightly upwards (rotating slightly around the bearings) in the housing after you have installed it. Fig. 5-30 Installing the New Drum Cleaner 6. Re-install the Drum Cover and close the Top Cover.
USER’S GUIDE Replacing the Transfer Roller 1. Release the Transfer Roller Lock Lever and lift the Lever to release the Transfer Roller. Fig. 5-31 Releasing the Lock Lever 2. Remove the Transfer Roller. Fig. 5-32 Taking out the Transfer Roller 3. 5-28 Install the new Transfer Roller by holding the Lock Levers of the Transfer Roller and adjusting the angle of the Transfer Roller Lever Shafts (both sides) to match the Transfer Unit groove.
CHAPTER 5 MAINTENANCE Lock Lever Transfer Roller Shaft Spring 4. Lock the Transfer Roller with the Transfer Roller Lock Lever. 5. Close the Rear Access Cover. 6. Plug the power cord into the power outlet and press the Power button to turn on the printer. ✒ Note • User replacement of some of these parts by is not recommended. • For replacement of the Paper Feeding Roller, Separator Pad and the Transfer Drum, consult your local dealer/retailer.
USER’S GUIDE CLEANING THE PRINTER Clean the printer exterior and interior periodically with a dry soft cloth. If the printed page gets stained with toner, clean the printer interior with a dry soft cloth. Cleaning the Printer Exterior Clean the printer exterior as follows: 1. Turn off the printer and unplug the power cord. 2. Remove the Media Cassette from the printer. 3. Wipe the printer body with a soft cloth to remove dust. Dip the cloth in water and wring it out thoroughly for cleaning.
CHAPTER 5 MAINTENANCE Periodic Printer Cleaning Every 20,000 pages printed or every 12 months, we recommend cleaning the following parts with a dry cloth. Clean the Paper Guide and Registration Roller to prevent paper jams. Fig. 5-35 Paper Guide and Registration Roller Clean the Exit Roller after opening the Top Cover slightly. This will help to prevent paper jams at the paper exit or dirt from appearing on your print output. Fig.
USER’S GUIDE REPACKING AND RELOCATING THE PRINTER ! Caution • Whenever you transport the printer ALWAYS use the packing materials that were provided with your printer. Follow the steps detailed below to re-pack the printer or the printer may be damaged. This will void the printer’s warranty.
CHAPTER 5 MAINTENANCE OPTIONS Lower Tray Unit Loading Paper from the Lower Media Cassette The lower tray functions as a second paper source. It can hold a maximum of 500 sheets of paper (75 g/m2 or 20 lbs). To purchase the optional lower tray unit, please consult the dealer where you purchased the printer. With the lower tray unit installed, load paper into the lower paper cassette in the same way as you do the upper media cassette.
USER’S GUIDE 3. Adjust the Anchor Feet located at the rear and right hand side at the bottom of the Lower Tray Unit to level the tray unit. The Anchor Foot moves up and down as it is turned. Adjustment is completed when the Anchor Foot touches the surface of the work surface and the tray unit is level. Turn the lock screw to secure the Anchor Foot. Fig. 5-38 Adjust the Anchor Foot 4. Remove both side covers from the Lower Tray Unit. Fig.
CHAPTER 5 MAINTENANCE 5. Make sure that the Metal Lock Plate at the front of the tray unit is in the Release position. Fig. 5-40 Metal Plate Position 6. Check the two alignment pins on the Lower Tray Unit. Use two people to lift the printer and place it onto the Lower Tray Unit. Be sure to use the handholds located at the bottom four corners of the printer. Check to ensure that the pins align correctly into the printer. Fig.
USER’S GUIDE 7. Remove the Connection Cable cover. Fig. 5-42 Removing the Connection Cable Cover 8. Securely connect the printer and the Tray Unit at the rear with the metal lock plate and the screw. Undo the screw a little to release the lock plate and hook the metal tip into the printer, then retighten the screw. Fig.
CHAPTER 5 MAINTENANCE 9 . Insert the connection cable into the printer’s connector. Fig. 5-44 Inserting the Connection Cable 10. Lock the printer and the Tray unit at the front by turning the Metal Plate Lock as shown below. Fig.
USER’S GUIDE 11. Install the covers on both sides of the Lower Tray Unit. Install the covers by fitting them first to the rear of the printer and then fit the cover into the front of the printer. Fig. 5-46 Installing the Cover 12. Install the Media Cassette into the Lower Tray Unit. 13. Install the Media Cassette into the printer.
CHAPTER 5 MAINTENANCE ✒ Note Do not load B5 or smaller size paper and envelopes in the cassette loaded into the optional Lower Tray Unit. It may cause paper jams. How to Clear Paper Jams in the Lower Tray Unit Paper Jam in the Cassette 1. When a Paper Jam has occurred in the Media Cassette, remove the Media Cassette from the printer. Pull the Cassette out, slightly lift it and then pull the cassette from the printer. 2. Remove the jammed paper and reinstall the cassette into the printer.
USER’S GUIDE Duplex Unit Following sized paper can be used for the Duplex Unit. 330 x 483 mm (13 x 19"), A3, A4, B4, B5 Executive, Ledger, Legal, Letter, ! Caution It is essential that the printer is correctly earthed when the Duplex unit is installed. Failure to do so will cause paper jams. ✒ • • • Note The Lower Tray Unit must be connected before installing the Duplex Unit. When you do maintenance on the printer, open the Duplex Top Cover Assembly first.
CHAPTER 5 MAINTENANCE 4. Remove the Back caps (2 pieces) of the Lower Tray Unit. Push down lightly on the cap and then slide to the rear of the printer to remove them. Fig.5-49 Removing the Back Caps 5. Use the handholds of the Duplex Unit to lift the Duplex Unit up. Fig.5-50 Hold the Duplex Unit ✒ Note Ensure that the Duplex Cover Top Assembly is aligned and latched straight with the lower part of the duplex unit. 6.
USER’S GUIDE 7. Secure the pawl of the Duplex Unit into the rectangular hole in the back of the printer. Fig.5-52 Secure the Pawl 8. Open the Duplex Cover Top Assembly. 9. Securely connect the Duplex Unit and the Printer with the thumb screws (2 pieces). Fig. 5-53 Connect the Duplex Unit and the Printer 10. Close the Duplex Cover Top Assembly.
CHAPTER 5 MAINTENANCE 11. Connect the connector cable to the upper connector on the printer. Fig.5-54 Connecting the Connector Cable 12. Fit the left hand side cover of the Lower Tray Unit to the Lower Tray Unit. 13. Plug in the printer and turn the printer on.
USER’S GUIDE How to Clear a Paper Jam in the Duplex Unit Paper Jam in the Duplex Cover Top Assembly When the following message appears on the LCD panel, follow the steps shown to remove the jammed paper. 13 JAM DPX1 1. When a Paper Jam occurs in the Duplex Cover Top Assembly, open the Duplex Cover Top Assembly. 2. If you see a jammed piece of paper through the viewing window, push the paper down and then remove the jammed paper. Fig.
CHAPTER 5 MAINTENANCE Paper Jam in the Lower Assembly of the Duplex Unit When the following message appears on the LCD panel, follow the steps shown to remove the jammed paper. 13 JAM DPX2 1. When a Paper Jam occurs in the Lower Assembly of the Duplex Unit, open the Duplex Lower Cover. If you find a jammed piece of paper, remove it. Fig.5-56 Open the Duplex lower Cover 2. If you cannot find the jammed paper, open the Inside Unit by holding the handles and pulling it toward the rear.
USER’S GUIDE 3. If you cannot still find the jammed paper, open the cover of the Inside Unit and remove the jammed paper. Fig.5-58 Open the Cover of the Inside Unit 4. 5-46 Close the Cover of the Inside Unit, the Inside Unit and the Duplex Lower Cover.
CHAPTER 5 MAINTENANCE Paper Jam in the Fusing Unit with the Duplex Unit Installed When the following message appears on the LCD panel with the Duplex Unit installed , follow the steps shown to remove the jammed paper. 13 JAM REAR 1. Open the Duplex Lower Cover. Fig.5-59 Open the Duplex lower Cover 2. Open the Inside Unit of the Duplex Unit Fig.
USER’S GUIDE 3. Open the Rear Access Cover of the printer. Fig.5-61 Open the Rear Access Cover 4. Open the Duplex Cover Top Assembly. Fig.5-62 Open the Duplex Cover Top Assembly 5. 5-48 Open the Top Cover of the printer and set the Pressure Release Levers of the Fusing Unit to the OPEN position. Fig.
CHAPTER 5 MAINTENANCE 6. With all the covers and units open, remove the jammed paper. Access and remove the jammed paper from inside the Rear Access Cover. Fig.5-64 Remove the Jammed Paper 7. Set the Pressure Release Levers of the Fusing Unit to the SET position and close the Top Cover. Fig.5-65 Set the Levers 8. Close the Duplex Cover Top Assembly. 9. Close the Rear Access Cover of the printer. 10. Close the Inside Unit and the Duplex Lower Cover of the Duplex Unit.
USER’S GUIDE Font Card, Flash Memory/HDD Card Installing a Font Card, Flash Memory Card and HDD Card This printer has two slots for an optional font cartridge and one slot for an optional font card, flash memory card or HDD card. (Type III HDD cards will only fit into card slot 2.) If you have installed optional font card(s), you can use the fonts stored in them as well as the resident fonts. For optional font cards, consult the dealer where you purchased the printer.
CHAPTER 5 MAINTENANCE The following type of flash memory card can be installed: • • • • 4 Mbyte 8 Mbyte 16 Mbyte 32 Mbyte : Fujitsu : Fujitsu : Fujitsu : Fujitsu MB98A81273 MB98A81373 MB98A81473 MB98A81573 • • • • 1 Mbyte 2 Mbyte 4 Mbyte 10 Mbyte : AMD : AMD : AMD : AMD AMC001CFLKA AMC002CFLKA AMC004CFLKA AMC010CFLKA • 4 Mbyte • 8 Mbyte • 20 Mbyte : AMD : AMD : AMD AMC004DFLKA AMC008DFLKA AMC020DFLKA • 2-85 Mbyte : SanDisk PCMCA PC Card ATA Fig.
USER’S GUIDE Selecting the Optional Fonts After you have installed the optional font card, you can select optional fonts by any of the following methods: 1. Through your application software 2. With a font selection command 3. With the Font button When you select fonts through your application software, follow the instructions specific to your software. Refer to your software manual if you need assistance.
CHAPTER 5 MAINTENANCE 3. Select the font with the Font button. See “FONT button” in Chapter 4. Network Option Modular I/O Card Before installing an NC-2010h/2100h Network card, please note the following information. Before NC-2010h/2100h Installation (USA) When you install the NC-2010h/2100h Ethernet interface card, this printer complies with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. Please refer to the NC-2010h/2100h User’s Guide for the FCC notice.
USER’S GUIDE 2. Unscrew the two screws securing the rear plate of the main controller board. Remove the screws and pull out the main controller board. Fig. 5-68 Unscrew the two screws 3. Remove the Lock Bar securing the NC-3100h Fig.
CHAPTER 5 MAINTENANCE 4. Unscrew the two screws securing the NC-3100h and remove the NC-3100h by pulling it upwards. Fig. 5-70 Removing the NC-3100h 5. Unpack the MIO card and hold it by its edge. ✒ Note Do not touch the card surface. If static electricity collects, it damages the card. 6. Insert the card until it is securely seated. 7. Secure the MIO card with the two captive screws on the card. Fig. 5-71 Securing the MIO 8. Plug in the power cord and turn the printer on.
USER’S GUIDE 9. Retain the cover plate and two screws removed in Step 2 in case you want to remove the MIO card later. Fig. 5-72 Installing the MIO Card RAM Expansion This printer has 64 Mbytes of memory standard and 2 slots for optional expansion memory. The memory can be expanded up to 320 Mbytes by installing commercially available dual in-line memory modules (DIMMs). (The standard memory fitted can vary depending on the printer model and country.
CHAPTER 5 MAINTENANCE When you install DIMMs, follow these steps: 1. Turn off the printer and unplug the power cord from the AC outlet. ✒ Note Be sure to turn off the power to the printer before installing or removing the DIMMs. 2. Unscrew the two screws securing the rear plate of the main controller board and pull out the main controller board. Fig. 5-73 Removing the Main Controller Board 3. ! Unpack the DIMM and hold it by its edge.
USER’S GUIDE 5. Press the DIMM straight into the slot (press firmly). Make sure the locks on each side of the DIMM snap inwards into place. (To remove a DIMM, the locks must be released.) ✒ Notes • When you install less than two DIMMs, be sure to install them in the order Slot 1and then Slot2. • When you install different capacities of DIMMs, be sure to install the larger capacity DIMM in Slot 1 and the smaller capacity DIMM in Slot 2. 6.
CHAPTER 5 MAINTENANCE HDD (Hard Disk Drive) 1. Turn off the printer and unplug the power cord from AC outlet. 2. Unscrew the two screws securing the rear plate of the main controller board and pull out the main controller board. Fig. 5-76 Removing the Main Controller Board 3. Insert the 4 pins supplied with the HDD unit into the bottom of the 2.5-inch HDD. Fig. 5-77 Insert the 4 pins 4. Connect the cable to the HDD with the keyed side downwards, ensuring it is correctly aligned. Fig.
USER’S GUIDE 5. Fit the 4 HDD pins into the 4 holes of the main controller board, and secure the pillars with the screws provided from the rear of the main controller board. Fig. 5-79 Set the HDD 6. Connect the flat cable to the main controller board. Fig.
CHAPTER 5 MAINTENANCE 7. Install the main controller board into the printer by sliding it into the guide rails. Fig. 5-81 Install the main controller board 8. Secure the main controller board with the 2 screws. 9. Connect the printer interface cable, AC power cord and turn the printer on. 10. Format the HDD from the control panel. See Chapter 4 for details.
CHAPTER 6 TROUBLESHOOTING CHAPTER 6 TROUBLE SHOOTING TROUBLESHOOTING If any problems occur, the printer automatically stops printing, diagnoses the problem, and displays the corresponding message to alert you. Take the appropriate action, referring to the following tables. If you cannot clear the problem, consult the dealer where you purchased the printer. Inform the dealer of the message number for quick troubleshooting.
USER’S GUIDE Operator Call Message XX LOAD PAPER ***** SIZE T1 MANUAL FEED ***** SIZE 19 CHECK FONT 20 FONT REMOVAL 22 WASTE TONER 23 OIL EMPTY 24 CHANGE FCR 25 NO FUSER UNIT 27 NO OPC BELT 28 NO FC ROLLER 13 JAM DPX1 13 JAM DPX2 DX MEDIA ERROR 29 NO LFU 30 NO TR ROLLER 31 ILLEGAL TONER 40 STACKER FULL 6–2 Meaning The wrong size of paper was loaded in the Media Cassette. XX is T1/ T2/ T3. The printer is requesting you to load paper manually.
USER’S GUIDE Maintenance Messages (appear on the lower row) Error Message FUSER OIL LOW REPLACE FCR Meaning The Oil in the Oil Bottle is almost empty. It is time to replace the Cleaning Roller. It is time to replace the OPC Belt Cartridge. Action Replace the Oil Bottle. Replace the Cleaning Roller. REPLACE OPC Replace the OPC Belt Cartridge. BELT REPLACE OIL PAD It is time to replace the Oil Pad.
USER’S GUIDE Error Messages Error Message 6–4 32 BUFFER ERROR Meaning Input buffer overflow 34 MEMORY FULL Work memory overflow 40 LINE ERROR Error in the communications circuit 41 PRINT CHECK Error in communication with the engine controller Action Reset the printer or turn off and on the printer. Press the Continue button to resume printing. If the same error should occur after you press the Continue button, turn off the printer. Wait a few seconds, then turn it on again.
CHAPTER 6 TROUBLESHOOTING Error Message 42 DEVICE1(2/3) FULL 43 DEVICE1(2/ 3)W ERR 45 MIO ERROR 47 DEVICE1(2/3)R ERR IGNORE DATA (BR-Script 2 mode only) Meaning Card in slot 1 or 2 or HDD overflow Action Delete unnecessary macros or fonts, or use a new device. Card in slot 1 or 2 or HDD write Set the write protect error button of the card to OFF if it has been set to ON. Use a new card. If the same error occurs, consult your dealer or service provider.
USER’S GUIDE Service Call Messages When any of the following messages appear on the LCD, turn the printer Off , wait 5 seconds and then turn the printer On again. If this does not clear the problem, consult your dealer or our authorized service representative.
CHAPTER 6 TROUBLESHOOTING Service Call Message 88 WARNING D3 88 WARNING D4 88 WARNING D5 88 WARNING D6 88 WARNING E1 88 WARNING E2 88 WARNING E3 88 WARNING E4 88 WARNING E5 88 WARNING E6 88 WARNING E7 88 WARNING E8 88 WARNING E9 88 WARNING EL 88 WARNING F0 Meaning C switching clutch error Action Turn off the printer. Wait a few seconds, then turn it on again. K switching clutch error Turn off the printer. Wait a few seconds, then turn it on again. K,Y switching solenoid error Turn off the printer.
USER’S GUIDE Service Call Message 6–8 88 WARNING F2 Meaning Ozone fan error Action Turn off the printer. Wait a few seconds, then turn it on again. Turn off the printer. Wait a few seconds, then turn it on again. Turn off the printer. Wait a few seconds, then turn it on again. Turn off the printer. Wait 15 minutes, then turn it on again.
CHAPTER 6 TROUBLESHOOTING Paper Jams This printer has been designed to be trouble free. However, if a problem should occur, note the display message and take the appropriate action. This section describes the actions to be taken against paper jams and unsatisfactory printouts. Warning Some parts inside the printer become extremely HOT. Wait until it has cooled down sufficiently (about 20 minutes) before removing the paper which is jammed inside the printer.
USER’S GUIDE After you have followed the instructions, the printer automatically resumes printing. However, the Data LED may come on and the following message may appear on the display: 07 FF PAUSE After a paper jam has occurred, data usually remains in the printer memory. The message prompts you to execute a form feed and print the remaining data. Press the Set button to continue.
CHAPTER 6 TROUBLESHOOTING 3. Lock the Fusing Unit Pressure Release Levers and close the Top Cover, then close the Rear Access Cover. ✒ Note When paper jams at the Rear Access Cover replace the Paper Discharger. ■ Paper Jam at Fusing Roller inside the printer 13 JAM INSIDE or 13 JAM DRUM If a paper jam occurs at the Fusing Roller, follow the steps to remove the jammed paper in the same way as for ‘Paper Jam at Paper Exit’.
USER’S GUIDE ! • Caution Do not touch the printed surface of the jammed paper. Toner may stain your hands or clothes. After removing the jammed paper, if the next printed paper is stained with toner, print several test pages before restarting your print job. Remove the jammed paper carefully to prevent smearing the toner. Take care not to stain your hands and clothes. Wash toner stains immediately with cold water. Never touch the transfer roller.
CHAPTER 6 TROUBLESHOOTING Q&A This section contains commonly asked questions and the answers concerning your HL-3400CN printer. If you have encountered a problem, find your question below and follow the recommended steps: Setting Up the Printer Question The printer does not come on. The printer does not print. Recommendation Check the following; • The printer is securely plugged into the AC outlet. • The power source is active. • The Power button is on. Check the following: • The printer is turned on.
USER’S GUIDE Setting Up the Printer Question I cannot print from my application software. I cannot print the entire page. Computer indicates a device time-out. Computer indicates Paper Empty. Computer indicates Off Line Computer indicates Power Off Computer indicates an error message other than above. If you install the printer driver for your HL-3400CN from the Plug & Play installation, the installation may sometimes fail with the following error dialog.
CHAPTER 6 TROUBLESHOOTING Paper Handling Question The printer does not load paper. How can I load envelopes? What paper can I use? How can I clear paper jams? The printer loads more than one sheet at a time. The printer doesn’t eject paper. Paper loads skewed. Sometimes mis-picking of paper from the paper tray or mis-feeding of paper from the paper exit occurs. Recommendation • Check to see if the Alarm LED is on. If so, the Media Cassette may be out of paper or not properly installed.
USER’S GUIDE Printing Question The printer prints unexpectedly or it prints incorrect characters. The computer hangs up when the printer starts printing, or an application error occurs. My headers or footers appear when I view my document on screen but do not show up when I print them. Printing takes too long. The printer doesn’t print in color 6–16 Recommendation • Cancel the print job from your computer. Then, turn on and off the printer or reset the printer and try your print job again.
CHAPTER 6 TROUBLESHOOTING Print Quality ✒ Note You can resolve a print quality problem by replacing a toner cartridge with a new one if the LCD indicates the ‘toner low’ or ‘toner empty’ message. Question White horizontal lines or bands or rubbing ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789.
USER’S GUIDE Question Black vertical streaks or bands ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789.
CHAPTER 6 TROUBLESHOOTING Question Toner scatter or Toner stain ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. The color of your printouts are not what you expected All one color Dirt on back of paper ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
USER’S GUIDE Question Uneven density appears periodically in the horizontal direction Recommendation 1) Check that the toner cartridges are installed correctly. 2) Check that the OPC belt cartridge is installed correctly. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
CHAPTER 6 TROUBLESHOOTING Question Off set image ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Recommendation 1) Check that the specified paper is being used. 2) Check that the oil is not empty. 3) Replace the Fuser Cleaning Roller ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789.
USER’S GUIDE ! Caution Operation of the printer outside the specifications shall be deemed abuse and all repairs thereafter shall be the sole liability of the end user/purchaser.
APPENDICES APPENDICES PRINTER SPECIFICATIONS Printing Print Method Electrophotography by semiconductor laser beam scanning Laser Wavelength: 780 nm Output: 5mW max.
USER’S GUIDE Functions A–2 CPU VR4310 - 167 Mhz Emulation Automatic emulation selection • HP Color Printer (PCL5C ) including HP LaserJet 4+ (PCL 5e) and HP LaserJet 5 (PCL 6) monochrome mode • BR-Script Level 2 (Adobe Postscript Level 2 compatible) • HP-GL • EPSON FX-850 • IBM Proprinter XL Interface Automatic interface selection among bi-directional parallel, RS-232C serial, NC-3100h and MIO interface.
APPENDICES Electrical and Mechanical Power Source U.S.A. and Canada: Europe and Australia: AC 120 V, 50/60 Hz AC 220 to 240V, 50/60 Hz Power Consumption Printing (Average): Stand-by: Stand-by in sleep mode: Noise Printing: Stand-by: Temperature Operating: Non operational: Storage: Humidity Operating: Storage: Dimensions (W x H x D) 615 x 420 x 540 mm (19.5 x 15.3 x 19.3 inches) Weight Approx. 56 kg (124 lbs.) Approx. 76kg (167.5 lbs.
USER’S GUIDE PAPER SPECIFICATIONS Paper Input Media Trays : • Standard upper tray (Tray 1) • Optional lower tray (Tray 2) • Paper sizes: Standard: Letter, Ledger, Legal, A4, A3, ISO B5, JIS B5, B4, Executive, 330x483mm(13"x19"), A5, COM10, DL Optional lower tray: Letter, Ledger, A4, A3, B4, Legal Optional A4/Letter Cassette: Letter, A4, ISO B5, JIS B5, Executive, A5, COM10, DL • Max. stacking height in the cassette = 27 mm(1.06”) • Max. paper cassette capacity = Approx.
APPENDICES Test printing on paper, especially envelopes, is recommended before making a large purchase. The following types of envelopes are not recommended for use.
USER’S GUIDE ✒ Note The manufacturer does not warrant the use of any particular paper. The operator is responsible for the quality of paper used with the printer. Paper Types to Avoid Some types of paper might not perform well or may cause damage to your printer. Types of paper to avoid are: 1. 2. 3. 4. 5. Highly textured paper. Smooth or shiny paper. Paper that is coated or has a chemical finish. Damaged, wrinkled or pre-folded paper.
APPENDICES 5. 6. 7. 8. Envelopes with clasps, snaps or tie strings. Envelopes made with smooth or shiny paper. Envelopes that are rough, highly textured, or deeply embossed. Envelopes that do not lie flat or that are curled, wrinkled, or irregularly shaped. 9. Envelopes having an open flap with an adhesive that seals the envelope. USE OF ANY OF THE ENVELOPES LISTED ABOVE MAY CAUSE DAMAGE TO YOUR PRINTER. SUCH DAMAGE IS NOT COVERED UNDER ANY WARRANTY OR SERVICE AGREEMENT.
USER’S GUIDE INTERFACE SPECIFICATIONS Bi-directional Parallel Interface Interface Connector A shielded cable that is IEEE 1284 compliant with the following pin assignment should be used. Most standard parallel cables support bidirectional communication, but some might have incompatible pin assignments or may not be IEEE 1284 compliant. 18 15 12 9 6 3 1 36 33 30 27 24 21 19 Fig. A-1 Parallel Interface Connector Pin Assignment Pin No. A–8 Signal Pin No.
APPENDICES Signal Description Pin No. 1 Signal Name DATA STROBE IN/OUT Explanation IN Data is latched at the leading edge of this signal. 2-9 DATA 0 - 7 IN Parallel 8 bit data 10 ACKNLG OUT Data reception is completed and the printer is ready for the next data reception when this signal becomes low. 11 BUSY OUT The printer cannot receive data when this signal is high. The signal becomes high under data receiving, off-line, or error states.
USER’S GUIDE Parallel Cable Connection for IBM-PC/AT or Compatible Computers and IBM-PS/2 Computers Signal A–10 DATA STROBE DATA 0 Printer Pin No. 1 2 Computer Pin No.
APPENDICES RS-232C Serial Interface Standard Specifications 1) Baud rate: 2) 3) 4) 5) 6) 7) 150, 300, 600, 1200, 2400, 4800, 9600, 19200, 38400, 57600 or 115200 baud Synchronization: Start-stop Communications control: No protocol Data length: Serial 7 bits or 8 bits Parity: Odd, even, or none Stop bit: 1 or 2 stop bits Protocol: Xon/Xoff or DTR Interface Connectors A shielded cable should be used. 13 10 25 7 21 4 1 18 14 Fig. A-2 Serial Interface Connector Pin Assignment Pin No.
USER’S GUIDE Signal Description Signal Name IN/OUT Explanation A–12 FG – Frame Ground SD OUT RD IN RS OUT DR IN Data Set Ready. When DSR is at “SPACE” level, data can be accepted. SG – Signal Ground ER OUT Send Data. Receive Data. Receives data transmitted from the computer. Request To Send. “SPACE” level when the printer is ready to send data to the computer. Data Terminal Ready. “MARK” level when the printer is Busy.
APPENDICES Serial Cable Connection for IBM-PC/AT or Compatible Computers and IBM-PS/2 Computers The following diagrams show the pin connections for the most common serial communications. ■ DB-9 Serial Connection When you use a computer with a 9-pin serial port, use a cable with the following pin configurations.
USER’S GUIDE Network Interface Network Interface 1 2 3 5 4 6 7 8 Fig. A-3 10/100Base TX Port Pin Assignment RJ45 pin 1 TX+ 2 TX− 3 RX+ 4 5 6 RX− 7 8 Signal Transmit Data + Transmit Data − Receive Data + N.C. N.C. Receive Data − N.C. N.C. For more information, see the “Network User’s Guide” on the CD-ROM.
APPENDICES SYMBOL/CHARACTER SETS You can select the symbol and character sets with the FONT switch in the HP LaserJet, EPSON FX-850, and IBM Proprinter XL emulation modes. See “FONT Switch” in Chapter 4. When you have selected the HP-GL emulation mode, you can select the standard or alternate character set with the MODE switch. See “GRAPHICS MODE” in Chapter 4.
USER’S GUIDE OCR Symbol Sets When the OCR-A or OCR-B font is selected, the corresponding symbol set is always used.
APPENDICES HP PCL Mode Roman 8 (8U) ISO Latin1 (0N) ISO Latin2 (2N) ISO Latin5 (5N) A–17
USER’S GUIDE PC-8 (10U) PC-8 D/N (11U) PC-850 (12U) PC-852 (17U) A–18
APPENDICES PC-8 Turkish (9T) Windows Latin1 (19U) Windows Latin2 (9E) Windows Latin5 (5T) A–19
USER’S GUIDE Legal (1U) Ventura Math (6M) Ventura Intl (13J) Ventura US (14J) A–20
APPENDICES PS Math (5M) PS Text (10J) Math-8 (8M) Pi Font (15U) A–21
USER’S GUIDE MS Publishing (6J) Windows 3.
APPENDICES Symbol (19M) Windings (579L) The following table shows characters available only in the corresponding character set. The numbers at the top of the table are hexadecimal code values with which characters are to be replaced in the Roman 8 character set. For other characters, see the Roman 8 character set.
USER’S GUIDE EPSON Mode US ASCII The following table shows characters available only in the corresponding character set. The numbers at the top of the table are hexadecimal code values with which characters are to be replaced in the US ASCII character set. For other characters, see the US ASCII character set.
APPENDICES PC-8 PC-8 D/N PC-850 PC-852 A–25
USER’S GUIDE PC-860 PC-863 PC-865 PC-8 Turkish A–26
APPENDICES IBM Mode PC-8 PC-8 D/N PC-850 PC-852 A–27
USER’S GUIDE PC-860 PC-863 PC-865 PC-8 Turkish A–28
APPENDICES HP-GL Mode ANSI ASCII 9825 CHR.
USER’S GUIDE FRENCH/GERMAN SCANDINAVIAN SPANISH/LATIN JIS ASCII A–30
APPENDICES ROMAN8 EXT.
USER’S GUIDE ISO NORWAY 1 ISO GERMAN ISO FRENCH ISO U.K.
APPENDICES ISO ITALIAN ISO SPANISH ISO PORTUGUESE ISO NORWAY 2 A–33
USER’S GUIDE Symbol Sets Supported by the Printer’s Intellifont Compatible Typefaces PCL Symbol Set Set ID 8U 0N 2N 5N 6N 10U 11U 12U 17U 26U 9T 19U 9E 5T 7J 9J 10J 13J 14J 6J 8M 5M 6M 15U 1U 1E 0U 2U 0S 0I 1S 2S 3S 4S 5S 6S 0G 1G 0D 1D 0F 1F 0K 2K 9U 12J 19M 19L 579L Symbol Set Roman-8 ISO 8859-1 Latin1 ISO 8859-2 Latin2 ISO 8859-9 Latin5 IS O 8 8 5 9 - 1 0 La t i n 6 PC-8 PC-8 D/N PC-850 PC-852 PC-775 PC-Turk Windows 3.1 Latin1 Windows 3.1 Latin2 Windows 3.
APPENDICES PCL Symbol Set Set ID 8U 0N 2N 5N 6N 10U 11U 12U 17U 26U 9T 19U 9E 5T 7J 9J 10J 13J 14J 6J 8M 5M 6M 15U 1U 1E 0U 2U 0S 0I 1S 2S 3S 4S 5S 6S 0G 1G 0D 1D 0F 1F 0K 2K 9U 12J 19M 19L 579L Symbol Set Roman-8 ISO 8859-1 Latin1 ISO 8859-2 Latin2 ISO 8859-9 Latin5 ISO 8859-10 Latin6 PC-8 PC-8 D/N PC-850 PC-852 PC-775 PC-Turk Windows 3.1 Latin1 Windows 3.1 Latin2 Windows 3.
USER’S GUIDE Symbol Sets Supported by the Printer’s TrueType™ and Type 1 Font Compatible, and Original Typefaces PCL Symbol Set Set ID 8U 0N 2N 5N 6N 10U 11U 12U 17U 26U 9T 19U 9E 5T 7J 9J 10J 13J 14J 6J 8M 5M 6M 15U 1U 1E 0U 2U 0S 0I 1S 2S 3S 4S 5S 6S 0G 1G 0D 1D 0F 1F 0K 2K 9U 12J 19M 19L 579L Symbol Set Roman-8 ISO 8859-1 Latin1 ISO 8859-2 Latin2 ISO 8859-9 Latin5 ISO 8859-10 Latin6 PC-8 PC-8 D/N PC-850 PC-852 PC-775 PC-Turk Windows 3.1 Latin1 Windows 3.1 Latin2 Windows 3.
APPENDICES PCL Symbol Set Set ID 8U 0N 2N 5N 6N 10U 11U 12U 17U 26U 9T 19U 9E 5T 7J 9J 10J 13J 14J 6J 8M 5M 6M 15U 1U 1E 0U 2U 0S 0I 1S 2S 3S 4S 5S 6S 0G 1G 0D 1D 0F 1F 0K 2K 9U 12J 19M 19L 579L Typeface Bermuda Script Symbol Set Roman-8 ISO 8859-1 Latin1 ISO 8859-2 Latin2 ISO 8859-9 Latin5 ISO 8859-10 Latin6 PC-8 PC-8 D/N PC-850 PC-852 PC-775 PC-Turk Windows 3.1 Latin1 Windows 3.1 Latin2 Windows 3.
INDEX INDEX 1 120K Kit 5-22 2 240K Kit 5-25 A Alarm LED 4-5 Auto Form Feed 4-44 Auto Mode 4-23 Automatic Interface Selection 4-19 Automatic Emulation Selection 1-4, 3-1 Automatic Interface Selection 1-3, 2-17, 3-3 B Belt Cartridge Lock Lever bitmapped fonts BR-Script 2 Mode 2-5, 5-14 4-53 4-13, 4-68 C Cassette Feed 3-16 Card List 4-36 Character Set 4-29 charging wire 5-22 Color Advanced Photoscale Technology (CAPT) Setting 1-2, 4-31 Color Mode 4-27 communications parameters 2-17, 3-3 Computer Requi
USER’S GUIDE Hex Dump Mode 4-86 High Resolution Control 1-2 High Resolution Control (HRC) Setting 4-32 HP PCL5C Mode 4-9, 4-68 HP-GL Mode 4-15, 4-68 I IBM Proprinter XL Mode iInput Buffer nterface cable interface connector interface mode 4-9, 4-68 4-47 2-17 2-17 4-19 L LCD LED Line Settings list internal or resident fonts optional cartridge/card fonts permanent download fonts printer settings List of Factory Settings List of Fonts List of Symbol/Character Sets Lock panel Lower Tray Unit 4-1 4-5 4-27 2-
INDEX Select button Serial Interface Service Call Messages Set button Shift button Standard Media Cassette 4-6 2-17, 3-3, 4-20 6-6 4-7 4-65 2-13, 3-8, 3-9 T Tension Release Pin Test button Test Pattern TIME SETTINGS Time Zone Toner Cartridge Toner Save Mode 5-15 4-84 2-21 4-48 4-49 2-7, 5-3 1-5, 4-69 Transfer Roller Transfer Roller Lock Lever 5-28 5-28 U User Settings (UP) button 3-7 4-7 L W Waste Toner Pack Waste Toner Pack Holder Windows 5-12 5-13 2-23, 6-14 I-3
