User’s Guide Brother Color Printer HL-3140CW HL-3150CDW HL-3170CDW For visually-impaired users You can read this manual with Screen Reader ‘text-to-speech’ software. You must set up the hardware and install the driver before you can use the machine. Please use the Quick Setup Guide to set up the machine. You can find a printed copy in the box. Please read this User’s Guide thoroughly before you use the machine. Please visit us at http://solutions.brother.
User's Guides and where do I find them? Which Guide? What's in it? Where is it? Product Safety Guide Read this Guide first. Read the Safety Instructions before you set up your machine. See this Guide for trademarks and legal limitations. Quick Setup Guide Printed / In the box Follow the instructions for setting up your machine and installing the drivers and software for the operating system and connection type you are using.
Using the documentation Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation. WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.
Table of Contents 1 Printing Methods 1 About this Machine ....................................................................................................................................1 Front view and Back view....................................................................................................................1 Acceptable paper and other print media....................................................................................................2 Recommended paper and print media .
3 General Information 81 Control panel ...........................................................................................................................................81 Control panel overview ......................................................................................................................81 LED indications..................................................................................................................................83 Machine status messages ............
A Appendix 186 Machine specifications...........................................................................................................................186 General............................................................................................................................................186 Print media ......................................................................................................................................188 Printer ....................................
1 Printing Methods 1 1 About this Machine 1 Front view and Back view 2 1 1 8 5 9 10 11 3 4 6 7 1 Face-down output tray support flap (support flap) 2 Control panel with a Liquid Crystal Display (LCD) 3 Manual feed slot cover 4 Paper tray 5 Face-down output tray 6 Manual Feed Slot 7 Top cover 8 Back cover (Face-up output tray when open) 9 AC power connector 10 10BASE-T / 100BASE-TX (HL-3150CDW and HL-3170CDW) 11 USB port NOTE Most of the illustrations in this User’s Guide show the HL-3170CDW
Printing Methods Acceptable paper and other print media 1 1 Print quality may vary according to the type of paper you are using. You can use the following types of print media: plain paper, thin paper, thick paper, thicker paper, bond paper, recycled paper, labels, envelopes or Glossy paper (see Print media on page 188). For best results, follow the instructions below: DO NOT put different types of paper in the paper tray at the same time because it may cause paper jams or misfeeds.
Printing Methods Paper capacity of the paper trays Paper size Paper types No. of sheets Paper Tray (Tray 1) A4, Letter, Legal, B5 (JIS), Executive, A5, A5 (Long Edge), A6, Folio 1 Plain paper, Thin paper and Recycled paper up to 250 sheets Manual feed slot Width: 76.2 to 216 mm Plain paper, Thin paper, Thick paper, Thicker paper, Bond paper, Recycled paper, Envelopes, Labels and Glossy Paper 1 sheet Length: 116 to 355.6 mm 1 1 1 (80 g/m2) 1 Envelope Folio size is 215.9 mm x 330.2 mm.
Printing Methods Handling and using special paper 1 1 The machine is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
Printing Methods Envelopes 1 Most envelopes can be used with your machine. However, some envelopes may have feed and print-quality problems because of the way they have been made. Envelopes should have edges with straight, well-creased folds. Envelopes should lie flat and not be of baggy or flimsy construction. Use only quality envelopes from a supplier who understands that you will be using the envelopes in a laser machine.
Printing Methods • with each side folded as shown in figure below 1 If you use any of the types of envelopes listed above, they may damage your machine. This damage may not be covered under any Brother warranty or service agreement. Labels 1 Most labels can be used with your machine. Labels should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit.
Printing Methods Unprintable area when printing from a computer 1 1 The figures below show maximum unprintable areas. The unprintable areas may vary depending on the paper size or settings in the application you are using. Usage 1 Print 2 4 Document Size Top (1) Left (2) Bottom (3) Right (4) Letter 4.23 mm 4.23 mm A4 4.23 mm 4.23 mm Legal 4.23 mm 4.
Printing Methods Loading paper 1 1 Loading paper and print media 1 The machine can feed paper from the standard paper tray or the manual feed slot. When you put paper into the paper tray, note the following: If your application software supports paper size selection on the print menu, you can select it through the software. If your application software does not support it, you can set the paper size in the printer driver or by using the control panel keys.
Printing Methods b While pressing the green paper-guide release levers (1), slide the paper guides to fit the paper you are loading in the tray. Make sure that the guides are firmly in the slots. 1 1 c Fan the stack of paper well to avoid paper jams and misfeeds.
Printing Methods d Put paper in the tray and make sure: The paper is below the maximum paper mark ( ) (1). 1 Over filling the paper tray will cause paper jams. The side to be printed on is face down. The paper guides touch the sides of the paper so it will feed correctly. 1 e f Put the paper tray firmly back in the machine. Make sure that it is completely inserted into the machine.
Printing Methods g Choose the following settings from each drop-down list of the printer driver. Paper Size 1 A4 Letter Legal Executive A5 B5 JIS B5 Folio A5 Long Edge A6 For the acceptable paper sizes, see Type and size of paper on page 2. Media Type Plain Paper Thin Paper Recycled Paper Paper Source Tray1 For any other settings, see Driver and Software in Chapter 2. NOTE The name of options in the drop-down lists may vary depending on your operating system and its version.
Printing Methods Loading paper in the Manual feed slot 1 1 (For the recommended paper to use, see Acceptable paper and other print media on page 2.) NOTE The machine turns on the Manual Feed mode when you put paper in the manual feed slot. Printing on plain paper, thin paper, recycled paper or bond paper from the Manual feed slot a 1 Lift up the support flap (1) to prevent paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the machine.
Printing Methods c Use both hands to slide the manual feed slot paper guides to the width of the paper that you are going to use. 1 d Use both hands to push one sheet of paper firmly into the manual feed slot until the top edge of the paper presses against the paper feed rollers. Continue pressing the paper against the rollers for about two seconds, or until the machine grabs the paper and pulls it in further.
Printing Methods e Choose the following settings from each drop-down list of the printer driver. Paper Size 1 Width: 76.2 to 216 mm Length: 116 to 355.6 mm Customized paper size 1 1 Define your original paper size by choosing User Defined... in Windows® printer driver, PostScript Custom Page Size in BR-Script printer driver for Windows®, or Manage Custom Sizes... in Macintosh printer drivers. For the acceptable paper sizes, see Type and size of paper on page 2.
Printing Methods Printing on thick paper, labels, envelopes and glossy paper from the Manual feed slot 1 When the back cover (face-up output tray) is pulled down, the machine has a straight paper path from the manual feed slot through to the back of the machine. Use this paper feed and output method when you want to print on thick paper, labels, envelopes or glossy paper. (For the recommended paper to use, see Acceptable paper and other print media on page 2 and Envelopes on page 5.
Printing Methods c Open the manual feed slot cover. 1 d Use both hands to slide the manual feed slot paper guides to the width of the paper that you are going to use.
Printing Methods e Use both hands to push one sheet of paper firmly into the manual feed slot until the top edge of the paper presses against the paper feed rollers. Continue pressing the paper against the rollers for about two seconds, or until the machine grabs the paper and pulls it in further. NOTE • If the error message Jam Inside appears on the LCD, the machine cannot grasp and pull the paper. Reset the machine by removing the paper and then pressing Cancel on the control panel.
Printing Methods f Choose the following settings from each drop-down list of the printer driver. Paper Size 1 (For printing on thick paper, labels or glossy paper) A4 Letter Legal Executive A5 Long Edge A6 B5 JIS B5 3x5 Folio Customized paper size 1 A5 (For printing envelopes) Com-10 DL Customized paper size 1 C5 Monarch 1 Define your original paper size by choosing User Defined...
Printing Methods h i After the LCD shows Manual Feed, return to step e to put in the next sheet of paper. j Close the back cover (face-up output tray). (For printing envelopes only) When you have finished printing, reset the two grey levers that you pulled down in step b back to their original positions. NOTE • The LCD will show Manual Feed until a sheet of paper or an envelope is put in the manual feed slot. • Remove each page or envelope immediately after printing.
Printing Methods 2-sided printing 1 1 The supplied printer drivers all enable 2-sided printing. (Windows® Users) For more information about how to choose the settings, see the Help text in the printer driver. Guidelines for printing on both sides of the paper 1 If the paper is thin, it may wrinkle. If paper is curled, straighten it and put it back in the paper tray. If the paper continues to curl, replace the paper. If the paper is not feeding correctly, it may be curled.
Printing Methods Automatic 2-sided printing (HL-3150CDW and HL-3170CDW) 1 1 If you are using the Macintosh Printer Driver, see 2-sided Printing on page 71. Automatic 2-sided printing with the Windows® printer driver a 1 Choose the following settings from each menu of the printer driver.
Printing Methods Automatic 2-sided printing with the BR-Script printer driver for Windows® a 1 1 Choose the following settings from each menu of the printer driver. Paper Size A4 Media Type Plain Paper Recycled Paper Thin Paper Paper Source Tray1 Manual Feed Print on Both Sides Flip on Short Edge Flip on Long Edge Page Order Front to Back Back to Front NOTE • Do not use bond paper.
Printing Methods Manual 2-sided printing 1 1 The BR-Script printer driver for Windows® does not support manual 2-sided printing. If you are using the Macintosh Printer Driver, see Manual 2–sided Printing on page 71. Manual 2-sided printing with the Windows® printer driver a 1 Choose the following settings from each drop-down list of the printer driver. Paper Size You can use all the paper sizes specified for the tray you are using.
2 Driver and Software 2 Printer driver 2 2 A printer driver is software that translates data from the format used by a computer to the format that a particular printer needs. Typically, this format is page description language (PDL). The printer drivers for the supported versions of Windows® and Macintosh are on the CD-ROM we have supplied or on the Brother Solutions Center website at http://solutions.brother.com/. Install the drivers by following the steps in the Quick Setup Guide.
Driver and Software Printing a document 2 When the machine receives data from your computer, it begins printing by picking up paper from the paper tray or manual feed slot. The manual feed slot can feed many types of paper and envelopes (see Paper capacity of the paper trays on page 3). a From your application, choose the Print command.
Driver and Software Printer driver settings 2 You can change the following printer settings when you print from your computer: Windows® printer driver BR-Script printer driver for Windows® Macintosh Printer Driver (HL-3170CDW only) BR-Script printer driver for Macintosh 2 (HL-3170CDW only) Paper Size Orientation Copies Media Type Print Quality Colour/Mono Multiple Page 2–sided 1 / Booklet 2 Paper Source Scaling Reverse Print Use Watermark Header-Footer Print Toner Save Mode Secure Print Administra
Driver and Software Windows® 2 Accessing the printer driver settings a 2 2 (For Windows ® XP and Windows Server® 2003) Click Start, and then Printers and Faxes. (For Windows Vista® and Windows Server® 2008) Click the (Start) button, Control Panel, Hardware and Sound, and then Printers. (For Windows ® 7 and Windows Server® 2008R2) Click the (Start) button, and then click Devices and Printers.
Driver and Software Features in the Windows® printer driver 2 For more information, see the Help text in the printer driver. NOTE 2 • The screens in this section are from Windows® 7. The screens on your PC will vary depending on your operating system. • To access the printer driver settings, see Accessing the printer driver settings on page 27. Basic tab 2 Change the Page Layout settings by clicking the illustration on the left side of the Basic tab.
Driver and Software Paper Size 2 From the drop-down box choose the Paper Size you are using. Orientation 2 Orientation selects the position of how your document will be printed (Portrait or Landscape). Portrait (Vertical) 2 Landscape (Horizontal) Copies 2 The copies selection sets the number of copies that will be printed. Collate With the Collate check box selected, one complete copy of your document will be printed and then repeated for the number of copies you selected.
Driver and Software NOTE • When using ordinary plain paper 60 to 105 g/m2 choose Plain Paper. When using heavier weight paper or rough paper choose Thick Paper or Thicker Paper. For bond paper, choose Bond Paper. • When you are using envelopes, choose Envelopes. If the toner is not fixed to the envelope correctly when Envelopes has been selected, choose Env. Thick. If the envelope is crumpled when Envelopes has been selected, choose Env. Thin.
Driver and Software Document Type 2 Use Document Type to automatically select the optimal settings for printing the relevant type of data. Document (Standard) Use this mode for printing a combination of graphics and text. 2 Photo / Image Use this mode for printing photos or images. Document (Mixed) Use this mode for printing combinations of graphics/text and photos/images. NOTE This mode takes longer to print the data.
Driver and Software Improve Grey Colour You can improve the image quality of a shaded area. Enhance Black Printing If a black graphic does not print correctly, choose this setting. 2 Improve Thin Line You can improve the image quality of thin lines. Improve Pattern Printing Select this option if printed fills and patterns are different from the patterns and fills you see on your computer.
Driver and Software 2-sided / Booklet 2 To print a booklet or do 2-sided printing, use this function. None Disable 2-sided printing. 2 2-sided / 2-sided (Manual) To do 2-sided printing, use these options. • 2-sided (HL-3150CDW and HL-3170CDW) The machine prints on both sides of the paper automatically. • 2-sided (Manual) The machine prints all the even numbered pages first. Then the printer driver will stop and show the instructions required to re-insert the paper.
Driver and Software Booklet / Booklet (Manual) Use this option to print a document in booklet format using 2-sided printing; it will arrange the document according to the correct page number and allow you to fold at the centre of the print output without having to change the order of the page numbers. 2 • Booklet (HL-3150CDW and HL-3170CDW) The machine prints on both sides of the paper automatically. • Booklet (Manual) The machine prints all the even numbered sides first.
Driver and Software Print Preview 2 Preview a document before it is printed. If you check the Print Preview check box the Print Preview Viewer window will open before printing starts. 2 1 2 Page List Area (1) The Page List Area displays the page numbers for the actual pages that will be printed. If you chose a page in this list, a preview of the print results for the page will be displayed in the Preview Area. If you do not want to print a page, deselect the check box.
Driver and Software Advanced tab 2 2 1 2 3 4 5 6 7 8 9 Change the tab settings by clicking the following selections: Scaling (1) Reverse Print (2) Use Watermark (3) Header-Footer Print (4) Toner Save Mode (5) Secure Print (6) Administrator (7) User Authentication (8) Other Print Options (9) Scaling 2 You can change the scale of the print image. Reverse Print 2 Select Reverse Print to rotate the page 180 degrees.
Driver and Software Use Watermark 2 Put a logo or text to your document as a watermark. Choose one of the preset Watermarks, or use a bitmap file that you have created. Check Use Watermark, and then click the Settings... button. Watermark Settings 2 Bring To Front This option will overlay the selected characters or image onto your printed document. In Outline Text Check In Outline Text if you only want to print an outline of a text watermark.
Driver and Software 2 • Title Enter an appropriate title for the watermark. • Text Enter your Watermark Text into the Text box, and then choose the Font, Style, Size and Choose Colour.... • Bitmap Enter the file name and location of your bitmap image in the File box, or click Browse to search for the file. The scaling of the bitmap image can be adjusted from 25 - 999%. • Position Use this setting to control the position of the watermark on the page.
Driver and Software Header-Footer Print 2 When this feature is enabled, it will print the date and time on your document from your computer’s system clock and the PC login user name or the text you entered. Click Settings to customize. ID Print 2 Select Login User Name to print your PC login user name. To print a different name, select Custom and type a name in the Custom text box. Toner Save Mode 2 Conserve toner use with this feature. When you set Toner Save Mode to On, print appears lighter.
Driver and Software Administrator 2 Administrators have the authority to limit access to functions such as scaling and watermark. 2 Password Type the password in this box. NOTE Click Set Password... to change the password. Copies Lock Locks the Copies selection in the Basic tab to prevent users from printing multiple copies. Multiple Page & Scaling Lock Locks the multiple page and scaling settings. Colour / Mono Lock Locks the Colour/Mono settings as Mono to prevent colour printing.
Driver and Software User Authentication 2 If you are restricted from PC Print by the Secure Function Lock 2.0 feature, you must set your ID and PIN in the User Authentication Settings dialog box. Click Settings in User Authentication and enter your ID and PIN. If your PC login name is registered to Secure Function Lock 2.0, you can select the Use PC Login Name check box instead of entering your ID and PIN. 2 More information about Secure Function Lock 2.
Driver and Software Colour Calibration 2 The output density of each colour may vary depending on the temperature and humidity of the environment the machine is in. This setting helps you to improve colour density by letting the printer driver use the colour calibration data stored in your machine. 2 Use Calibration Data If you select this check box, the printer driver will use the calibration data retrieved from the machine to set colour matching in the printer driver.
Driver and Software Sleep Time 2 When the machine does not receive data for a certain period of time, it enters Sleep mode. In Sleep mode, the machine acts as though it were turned off. When you choose Printer Default, the timeout setting will be reset to the specific time set at the factory; this can be altered in the driver. Intelligent Sleep mode adjusts to the most appropriate timeout setting depending on the frequency of your machine use.
Driver and Software Skip Blank Page 2 If Skip Blank Page is selected, the printer driver detects blank pages and excludes them from printing. NOTE This option does not work when you choose the following options: 2 • Use Watermark • Header-Footer Print • N in 1 and 1 in NxN Pages in Multiple Page • 2-sided (Manual), Booklet, Booklet (Manual) and 2-sided with Binding Offset in 2-sided / Booklet Print Text in Black 2 This function enables printing all text in Black only.
Driver and Software Print Profiles tab 2 Print Profiles are editable presets designed to give you quick access to frequently used printing configurations. 2 5 1 2 4 3 Print profile list box (1) Delete Profile (2) Always show Print Profiles tab first (3) Add Profile (4) Current print profile view (5) a b Choose your profile from the print profile list box. c Click OK to apply your chosen profile.
Driver and Software Delete Profile 2 Click the Delete Profile button to display the Delete Profile dialog box. You can delete any of the profiles you have added. a b c Choose your profile from the print profile list box. 2 Click Delete. The selected profile will be deleted.
Driver and Software Device Settings tab 2 NOTE To access the Device Settings tab, see Accessing the printer driver settings on page 27. 2 The printer driver detects and displays the machine's serial number and paper size setting for the paper tray when you click the Auto Detect button. 1 2 3 Serial No. (1) By clicking Auto Detect (2), the printer driver will probe the machine and display its serial number. If it fails to receive the information, the screen will display “---------------”.
Driver and Software Support 2 Click Support... in the Printing Preferences dialog box. 2 1 2 3 4 5 6 Brother Solutions Center (1) The Brother Solutions Center (http://solutions.brother.com/) is a website offering information about your Brother product including FAQs (Frequently Asked Questions), User’s Guides, driver updates and tips for using your machine.
Driver and Software Original Supplies Website (2) You can visit our website for original Brother supplies by clicking this button. Brother CreativeCenter (3) You can visit our website for free and easy online solutions for business and home users by clicking this button. Print Settings (4) This button will print the pages that show how the internal settings of the machine have been configured. Check Setting... (5) You can check the printer driver settings. About...
Driver and Software Features in the BR-Script3 printer driver (PostScript® 3™ language emulation) 2 NOTE The screens in this section are from Windows® 7. The screens on your PC may vary depending on your operating system. Printing Preferences 2 2 NOTE You can access the Printing Preferences dialog box by clicking Preferences... in the General tab of the Brother HL-XXXX BR-Script3 Properties dialog box.
Driver and Software • Pages Per Sheet The Pages Per Sheet selection can reduce the image size of a page by allowing multiple pages to be printed on one sheet of paper. Choose Booklet to print a document in the booklet style. • Draw Borders 2 To add a border, use this function. Paper/Quality tab Choose the Paper Source. • Paper Source Choose Automatically Select, Tray1 or Manual Feed.
Driver and Software Secure Print tab 2 Secure documents are documents that are password protected when they are sent to the machine. Only the people who know the password will be able to print them. Since the documents are secured at the machine, you must enter the password using the control panel of the machine to print them. To send a secured document: a b c Check Secure Print. Enter your password and click OK.
Driver and Software Advanced options 2 Access the Advanced options by clicking the Advanced... button on the Layout tab or Paper/Quality tab. 2 1 2 a Choose the Paper Size and Copy Count (1). Paper Size From the drop-down box choose the Paper Size you are using. Copy Count The copy selection sets the number of copies that will be printed. b Set the Image Colour Management, Scaling and TrueType Font settings (2). Image Colour Management Specifies how to print your colour graphics.
Driver and Software c Change settings by choosing a setting in the Printer Features list (3): 2 3 Print Quality Choose one of the following print quality settings. • Normal (600 x 600 dpi) 600 dpi class. Recommended for ordinary printing. Good print quality with good print speed. • Fine (2400 dpi class) 2400 dpi class. The finest print mode. Use this mode to print precise images such as photographs.
Driver and Software Toner Save Mode Conserve toner use with this feature. When you set Toner Save Mode to On, print appears lighter. The default setting is Off. NOTE 2 We do not recommend Toner Save Mode for printing Photo or greyscale images. Sleep Time [Min.] When the machine does not receive data for a certain period of time, it enters Sleep mode. In Sleep mode, the machine acts as though it were turned off.
Driver and Software Improve Grey Colour You can improve the image of a shaded area. Enhance Black Printing If a black graphic does not print correctly, choose this setting. 2 Halftone Screen Lock Stops other applications from modifying the Halftone settings. The default setting is On. High Quality Image Printing You can get high quality image printing. If you set High Quality Image Printing to On, the print speed will be slower.
Driver and Software Ports tab 2 To change the port where your machine is connected or the path to the network machine you are using, choose or add the port you want to use.
Driver and Software Uninstalling the printer driver 2 Uninstall the printer driver that you have installed with the following steps. NOTE 2 • UnInstall is not available if you originally installed the printer driver from the Windows Add a printer function. • After uninstalling, we recommend that you restart your computer to remove files that were in use during the uninstall. a b c Click the Start button, point to All Programs, Brother, and then to your machine name. Click UnInstall.
Driver and Software Status Monitor 2 The Status Monitor utility is a configurable software tool for monitoring the status of one or more devices; it allows you to get immediate notification of error messages such as paper empty, paper jam or toner replacement required. Check the device status at any time by double-clicking the icon in the tasktray or by choosing Status Monitor located in Start/All Programs/Brother/HL-XXXX on your computer.
Driver and Software Monitoring the machine’s status 2 Once you start up your computer, the Brother Status Monitor icon appears on the tasktray. 2 A green icon indicates the normal stand-by condition. A yellow icon indicates a warning. A red icon indicates an error has occurred. A grey icon indicates the offline condition. The Status Monitor can be displayed in the tasktray or on the desktop of your computer.
Driver and Software Macintosh 2 Features in the printer driver (Macintosh) 2 2 This machine supports Mac OS X v10.6.8, 10.7.x, 10.8.x. NOTE The screens in this section are from OS X v10.7.x. The screens on your Macintosh will vary depending on your operating system version. Choosing page setup options 2 Select the Paper Size, Orientation and Scale. a From an application such as TextEdit, click File, then Page Setup. Make sure Brother HL-XXXX (where XXXX is your model name.
Driver and Software b From an application such as TextEdit, click File, then Print to start printing. (For Mac OS X v10.6.8) For more page setup options, click the disclosure triangle beside the Printer pop-up menu. 2 NOTE Save the current settings as a preset by choosing Save As from the Presets drop-down list.
Driver and Software (For OS X v10.7.x and 10.8.x) For more page setup options, click the Show Details button. 2 NOTE Save the current settings as a preset by choosing Save Current Settings as Preset... from the Presets drop-down list.
Driver and Software Choosing printing options 2 To control special printing features, choose Print Settings from the Print dialog box. For the details of available options, see the following descriptions of each option. 2 Cover Page 2 You can choose the following cover page settings: Print Cover Page To add a cover page to your document, use this function. Cover Page Type Choose a template for the cover page.
Driver and Software Layout 2 2 Pages per Sheet The Pages per Sheet selection can reduce the image size of a page by allowing multiple pages to be printed on one sheet of paper. Layout Direction When you specify the pages per sheet, you can also specify the direction of the layout. Border To add a border, use this function. Two-Sided See 2-sided Printing on page 71. Reverse page orientation Select Reverse page orientation to rotate the page 180 degrees.
Driver and Software Secure Print 2 2 Secure Print: Secure documents are documents that are password protected when they are sent to the machine. Only the people who know the password will be able to print them. Since the documents are secured at the machine, you must enter the password using the control panel of the machine to print them. To send a secured document: a b c Select Secure Print. Enter your password, user name and job name and then click Print.
Driver and Software Print Settings 2 Choose your settings in the Print Settings list: 2 Media Type Select one of the following media types: • Plain Paper • Thin Paper • Thick Paper • Thicker Paper • Bond Paper • Envelopes • Env. Thick • Env. Thin • Recycled Paper • Label • Glossy Paper Print Quality Choose one of the following print quality settings: • Normal 600 dpi class. Recommended for ordinary printing. Good print quality with good print speed. • Fine 2400 dpi class. The finest print mode.
Driver and Software NOTE The print speed will change depending on the print quality setting you choose. Higher print quality takes longer to print, while lower print quality takes less time to print. 2 Color / Mono Choose the appropriate Colour/Mono setting: • Auto The machine checks the content of your documents for colour. If colour is detected, it prints in colour. If no colour content is detected, it prints in monochrome. The total print speed may become slower.
Driver and Software Advanced print settings When you click the triangle mark (c) beside Advanced, the advanced print settings appear. 2 Toner Save Mode Conserve toner use with this feature. When you set Toner Save Mode to On, print appears lighter. The default setting is Off. NOTE We do not recommend Toner Save Mode for printing Photo or greyscale images.
Driver and Software Improve Print Output This feature allows you to improve a print quality problem. • Reduce Paper Curl If you choose this setting, the paper curl may be reduced. 2 If you are printing only a few pages, you do not need to choose this setting. We recommend that you change the printer driver setting in Media Type to a thin setting. NOTE This operation will decrease the temperature of the machine's fusing process.
Driver and Software 2-sided Printing 2 Automatic 2–sided Printing (HL-3150CDW and HL-3170CDW) Select Layout. Choose Long-Edge binding or Short-Edge binding in Two-Sided. 2 Manual 2–sided Printing Select Paper Handling. • Choose Even Only and Print. Reload the printed paper into the tray (blank side face down in Tray 1 or Manual Feed Slot). Choose Odd Only and Print.
Driver and Software Features in the BR-Script3 printer driver (PostScript® 3™ language emulation) 2 This section introduces the distinctive operations of the BR-Script3 printer driver. For the basic operations of the BR-Script3 printer driver, see Features in the printer driver (Macintosh) on page 61 for Page Setup, Cover Page, Paper Source and Layout. Choosing printing options 2 2 To control special print features, choose Printer Features from the Print dialog box.
Driver and Software Printer Features 2 Feature Sets: General 1 2 Print Quality Select one of the following resolutions from the Print Quality drop-down list. • Normal 600×600 dpi. Recommended for ordinary printing. Good print quality with reasonable print speeds. • Fine 2400 dpi class. The finest print mode. Use this mode to print precise images such as photographs. Since the print data is much larger than in Normal mode, processing time / data transfer time and print time will be longer.
Driver and Software Toner Save Mode You can conserve toner using this feature. When you check Toner Save Mode, your print appears lighter. The default setting is Off. NOTE 2 We do not recommend Toner Save Mode for printing Photo or greyscale images. Sleep Time [Min.] When the machine does not receive data for a certain period of time, it enters Sleep mode. In Sleep mode, the machine acts as though it were turned off.
Driver and Software Feature Sets: General 2 2 Improve Gray Colour You can improve the image of a shaded area. Enhance Black Printing If a black graphic does not print correctly, choose this setting. Halftone Screen Lock Stops other applications from modifying the Halftone settings. The Default setting is On. High Quality Image Printing You can increase the quality of the printed image. If you set High Quality Image Printing to On, the print speed will be slower.
Driver and Software Secure Print 2 Secure documents are documents that are password protected when they are sent to the machine. Only the people who know the password will be able to print them. Since the documents are secured at the machine, you must enter the password using the control panel of the machine to print them. 2 To create a secure print job, select Secure Print and select the Secure Print check box. Enter a password in the Password text box and click Print.
Driver and Software Removing the printer driver a b Log in as an ‘Administrator’. c Click Delete Printer. 1 2 From the Apple menu, choose System Preferences. Click Print & Fax or Print & Scan 1, then choose the printer you want to remove and remove it by clicking the - button. Print & Scan for OS X v10.7.x and 10.8.
Driver and Software Status Monitor 2 The Status Monitor utility is a configurable software tool for monitoring the status of the machine; it lets you see error messages such as paper empty or paper jam at pre-set update intervals and access the Web Based Management utility. Check the device status by launching Brother Status Monitor following these steps: 2 For Mac OS X v10.6.8 a b Run System Preferences, select Print & Fax, then choose the machine. Click Options & Supplies....
Driver and Software Hiding or showing the window 2 After starting the Status Monitor, you can hide or show the window. To hide the window, go to the menu bar, Brother Status Monitor and choose Hide Status Monitor. To show the window, click the Brother Status Monitor icon in the dock. 2 Quitting the window 2 Click Brother Status Monitor in the menu bar and then choose Quit Status Monitor from the pop-up menu.
Driver and Software Software Software for networks 2 2 2 For information about network utility software, see Network User's Guide: Network features 80
3 General Information 3 Control panel 3 This machine has one Liquid Crystal Display (LCD), eight keys and two Light Emitting Diodes (LEDs) on the control panel. The LCD is a 16 character single-line display. 3 Control panel overview 3 The illustration is based on HL-3170CDW. 1 2 3 4 5 6 7 8 1 LCD Displays messages to help you set up and use your machine. A four level indicator shows the wireless signal strength if you are using a wireless connection.
General Information 3 Menu Keys: a or b ( + or -) Press to scroll through the menus and options. Press to enter numbers and increase the number. You can enter numbers in two ways. Press a or b to move up or down one number at a time, or hold down a or b to move faster. When you see the number you want, press OK. OK Lets you store your settings in the machine. After changing a setting, the machine returns to the previous menu level. Back Go back one level in the menu structure.
General Information LED indications 3 The LEDs are lights that show the machine's status. Data LED (Green) 3 LED indication Meaning On Data is in the machine's memory. Blinking The machine is receiving or processing data. Off There is no remaining data in the memory. 3 Error LED (Orange) 3 LED indication Meaning Blinking There is a problem with the machine. Off There is no problem with the machine.
General Information Menu table 3 How to access the menu mode a b c d e 3 Press any of the Menu keys (a, b, OK or Back) to take the machine offline. Scroll through each menu level by pressing a or b for the direction you want. Press OK when the option you want appears on the LCD. The LCD will then show the next menu level. Press a or b to scroll to your next menu selection. Press OK or Go. When you have finished setting an option, the LCD will show Accepted. Menu table 3 There are seven menus.
General Information Machine Info. Submenu 1 Submenu 2 Menu Selections Options Descriptions Print Settings - - - Prints the Printer Settings page. Print NetSetting - - - Prints the Network Configuration Report. Print WLANReport - - - Prints the result of wireless LAN connectivity diagnosis. Test Print - - - Prints the test page. Demo Print - - - Prints the demonstration sheet. Drum Dot Print - - - Prints the drum dot check sheet.
General Information Machine Info. (continued) Submenu 1 Submenu 2 Menu Selections Options Descriptions Parts Life Toner Life Black(BK) - Shows the remaining life for each toner cartridge. Cyan(C) - For example, if the remaining life for the black toner cartridge is 20%, the LCD shows as follow. Magenta(M) Drum Life Yellow(Y) - BK oonnnnnnnn Black(BK) - Shows the remaining life for the black drum unit. Cyan(C) - Shows the remaining life for the cyan drum unit.
General Information Paper Tray 3 Submenu Options Descriptions Manual Feed On / Off* Chooses whether to feed paper manually. 2-sided On(Long Bind) / On(Short Bind) / Off* Chooses whether to print on both sides of the paper. Any* / Letter / Legal / A4 / Executive / JIS B5 / A5 / A5 L / JIS B6 / A6 / Folio Chooses the size of paper you loaded in the standard paper tray. (HL-3150CDW and HL-3170CDW) Tray1 Size 3 The factory settings are shown in Bold with an asterisk.
General Information General Setup 3 Submenu Menu Selections Options Descriptions Local Language - English* / Français... Changes the LCD language for your country. Ecology Sleep Time 0 / 1 / 2 / 3* / 4 / 5 / ... Min Sets the time to return to Power Save mode. Toner Save On / Off* Increases the page yield of the toner cartridge.
General Information Print Menu Submenu Menu Selections Options Descriptions Emulation - Auto* / HP LaserJet / BR-Script 3 Chooses the emulation mode you use. - On / Off* Select this setting if you want the machine to automatically clear paper size errors. (HL-3170CDW) Auto Continue Output Color - Auto* / Color / Mono Sets the output colour. - Plain Paper* / Thick Paper / Thicker Paper / Thin Paper / Recycled Paper / Bond Paper / Envelopes / Env. Thick / Env.
General Information Print Menu (continued) Submenu Menu Selections Options Descriptions HP LaserJet Font No. I000 / ... / I059* / ... / I071 Sets the font number. (HL-3170CDW) Font Pitch 0.44 / ... / 10.00* / ... / 99.99 Sets the font pitch. 4.00 / ... / 12.00* / ... / 999.75 Sets the font size. Symbol Set PC-8* / PC-8 D/N / ... Sets the symbol set or the character set. Table Print - Prints the code table.
General Information Print Menu (continued) Submenu Menu Selections Options Descriptions HP LaserJet Lines ### Sets the number of lines on each page from 5 to 128 lines. The default setting is 64 lines (A4). Error Print On* / Off Choose whether the machine prints the error information when errors occur. CAPT On / Off* Use CAPT (Color Advanced Printing Technology) for optimal print quality when printing a PS file created by a non-Brother PS driver.
General Information Network Menu Submenu 1 Submenu 2 Menu Selections Options Descriptions Wired LAN TCP/IP Boot Method Auto* / Static / RARP / BOOTP / DHCP Chooses the IP method that best suits your needs. IP Address ###.###.###.### (000.000.000.000)* 1 Enter the IP address. Subnet Mask ###.###.###.### (000.000.000.000)* 1 Enter the Subnet mask. Gateway ###.###.###.### (000.000.000.000)* 1 Enter the Gateway address. IP Boot Tries 0 / 1 / 2 / 3* / ...
General Information Network Menu (continued) Submenu 1 Submenu 2 Menu Selections Options Descriptions WLAN TCP/IP Boot Method Auto* / Static / RARP / BOOTP / DHCP Chooses the IP method that best suits your needs. IP Address ###.###.###.### (000.000.000.000)* 1 Enter the IP address. Subnet Mask ###.###.###.### (000.000.000.000)* 1 Enter the Subnet mask. Gateway ###.###.###.### Enter the Gateway address. 3 (000.000.000.000)* 1 IP Boot Tries 0 / 1 / 2 / 3* / ...
General Information Network Menu (continued) Submenu 1 Submenu 2 Menu Selections Options WLAN WLAN Status Status (Continued) (Appears only when WLAN Enable is On and Wired Enable 2 Signal is Off.) Shows wireless Ethernet link Active(11n) / status. Active(11b) / Active(11g) / Wired LAN Active 2 / WLAN OFF / AOSS Active / Connection Fail MAC Address Descriptions 3 Strong / Medium / Weak / None Shows the signal condition. Channel - Shows the channel in use when Status is Active.
General Information Network Menu (continued) Submenu 1 Submenu 2 Menu Selections Wi-Fi Direct Device Info. SSID (Continued) Options Descriptions - Shows SSID of Group Owner. (Continued) When the machine is not connected, the LCD shows Not Connected. IP Address Status Info. Status - Shows the IP Address of your machine. G/O Active(**) / Client Active / Not Connected / Off / Wired LAN Active Shows the Wi-Fi Direct™ network status.
General Information Color Correction 3 Submenu Options Descriptions Frequency Normal* / Low / Off Sets the interval time you want to carry out the colour calibration and the auto registration. ColorCalibration Calibrate Carry out calibration to revise the colours. Reset Set the calibration parameters back to the default settings. - Adjusts the print position of each colour automatically. Auto Regist. 3 The factory settings are shown in Bold with an asterisk.
General Information Reprinting documents 3 Reprinting the last job 3 Reprint the data from the last print job without sending it from the computer again. NOTE 3 • The Reprint function is not available when Secure Function Lock 2.0 is On. (For more information about Secure Function Lock 2.0, see Network User's Guide: Secure Function Lock 2.0) • If the machine does not have enough memory to spool the print job, it will not print the document.
General Information Printing Secure data 3 Secure data 3 Secure documents are protected by a password and only those people who know the password will be able to print the document. The machine will not print the document when you send it for printing. To print the document, you must use the control panel of the machine (with the password). Secure data will be deleted after it is printed once. 3 When the area to spool data is full, the LCD shows Out of Memory. Press Cancel to return to Ready mode.
General Information Security features 3 Secure Function Lock 2.0 3 Secure Function Lock lets you restrict Public access to the Print functions 1. This feature also prevents users from changing the Default settings of the machine by limiting access to the Menu settings. Before using the security features you must first enter an administrator password. The administrator can set up restrictions for individual users along with a user password.
General Information Changing your Setting Lock password 3 Turn Setting Lock off before you change the password (see Turning Setting Lock on/off on page 100). a b c d Press a or b to choose General Setup. Press OK. e Enter a four-digit number for the new password. To enter each digit, press a or b to choose a number and then press OK. f Re-enter the password when the LCD shows Verify:. Press a or b to choose Setting Lock. Press OK. Press a or b to choose Set Password. Press OK.
General Information Ecology features 3 Toner Save 3 Save toner by using this feature. When you set Toner Save to On, the print appears lighter. The default setting is Off. a b c d 3 Press a or b to choose General Setup. Press OK. Press a or b to choose Ecology. Press OK. Press a or b to choose Toner Save. Press OK. Press a or b to choose On or Off. Press OK or Go. Sleep Time 3 The Sleep mode setting can reduce power consumption.
General Information Auto Power Off 3 If the machine is in Deep Sleep mode for a certain length of time, it will go into Power Off mode automatically. To start printing, press and hold down on the control panel and then send the print data. You can choose how long the machine must be in Deep Sleep mode before it goes into Auto Power Off mode, by following these steps: a b c d 3 Press a or b to choose General Setup. Press OK. Press a or b to choose Ecology. Press OK.
General Information Colour Correction 3 Frequency 3 Set how often the colour correction (Colour Calibration and Auto Registration) occurs. The factory setting is Normal. The colour correction process consumes some amount of the toner. a b c 3 Press a or b to choose Color Correction. Press OK. Press a or b to choose Frequency. Press OK. Press a or b to choose Normal, Low or Off. Press OK.
General Information Auto Registration 3 Adjust the print position of each colour automatically. If solid areas of colour or images have cyan, magenta or yellow fringes, use the auto-registration feature to correct the problem. a b c d Press a or b to choose Color Correction. Press OK. 3 Press a or b to choose Auto Regist.. Press OK. Press OK to select Registration. Press a to choose Yes. The machine performs the Registration, and then returns to Ready mode.
4 Routine Maintenance 4 Replacing consumable items 4 You will need to replace the consumable items when the machine indicates that the life of the consumable is over. You can replace the following consumable items by yourself. Using non-Brother supplies is not recommended and may affect the print quality, hardware performance, and machine reliability. 4 NOTE The drum unit and toner cartridge are two separate parts. Toner cartridge Drum unit See Replacing the toner cartridges on page 109.
Routine Maintenance The following messages appear on the LCD in the Ready mode. These messages provide advanced warnings to replace the consumable items before they reach their end of life. To avoid any inconvenience, you may want to buy spare consumable items before the machine stops printing.
Routine Maintenance You will need to clean the machine regularly and replace the consumable items when the following messages are displayed on the LCD.
Routine Maintenance NOTE • Go to http://www.brother.com/original/index.html for instructions on how to return the used toner cartridge to the brother collection program. If you choose not to return your used toner cartridge, please discard the used toner cartridge according to local regulations, keeping it separate from domestic waste.
Routine Maintenance Replacing the toner cartridges 4 Model Name: For the model name of toner cartridges, see Replacing consumable items on page 105 The Standard toner cartridge can print approximately 2,500 pages (black) or approximately 1,400 pages (cyan, magenta, yellow) 1. The High Yield toner cartridge can print approximately 2,200 pages (cyan, magenta, yellow) 1. Actual page count will vary depending on your average type of document. When a toner cartridge is running low, the LCD shows Toner Low.
Routine Maintenance Replacing the toner cartridges a b 4 Make sure that the machine is turned on. Open the top cover until it locks in the open position.
Routine Maintenance c Take out the toner cartridge and drum unit assembly for the colour shown on the LCD. 4 WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.
Routine Maintenance IMPORTANT • We recommend that you place the toner cartridge and drum unit assembly on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. 4 d Push down the green lock lever and take the toner cartridge out of the drum unit.
Routine Maintenance WARNING • DO NOT put a toner cartridge or a toner cartridge and drum unit assembly into a fire. It could explode, resulting in injuries. • DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol or ammonia to clean the inside or outside of the machine. Doing so could cause a fire or electrical shock. Instead, use only a dry, lint-free cloth. 4 (See Product Safety Guide: General precautions) IMPORTANT • Handle the toner cartridge carefully.
Routine Maintenance e Unpack the new toner cartridge. Hold the cartridge level with both hands and gently shake it from side to side several times to spread the toner evenly inside the cartridge. 4 IMPORTANT • DO NOT unpack the new toner cartridge until you are ready to install it. If a toner cartridge is left unpacked for a long time, the toner life will be shortened. • If an unpacked drum unit is exposed to direct sunlight (or room light for long periods of time), the unit may be damaged.
Routine Maintenance g Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you install it correctly, the green lock lever on the drum unit will lift automatically. 4 NOTE Make sure you installed the toner cartridge correctly or it may separate from the drum unit. h Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times. 1 NOTE Be sure to return the tab to the home position (a) (1).
Routine Maintenance i Repeat step c and step h to clean each of three remaining corona wires. NOTE When you clean the corona wires, you do not have to remove the toner cartridge from the drum unit. j Slide the toner cartridge and drum unit assembly into the machine. Make sure that you match the toner cartridge colour to the same colour label on the machine.
Routine Maintenance k Close the top cover of the machine. 4 NOTE After replacing the toner cartridge, DO NOT turn off the machine or open the top cover until the LCD shows Ready.
Routine Maintenance Replacing the drum units 4 Model Name: DR-241CL 4 pc. Drum Set or single drum units DR-241CL-BK, DR-241CL-CMY A new drum unit can print approximately 15,000 A4 or Letter size single-sided pages. DR-241CL Drum Set contains four drum units one Black (DR-241CL-BK) and three Colour (DR-241CL-CMY). DR-241CL-BK contains one Black drum. DR-241CL-CMY contains one Colour drum.
Routine Maintenance Replace Drums 4 Replace Drums The four drum units have exceeded their rated life. Please replace each drum unit with a new one. We recommend Brother Original drum units be installed at this time. After replacement, reset each drum counter for each drum unit replaced by following the instructions included with the new drum units. Replace Drum: X 4 Replace Drum: X If only a specified drum needs to be replaced, the LCD shows the Replace Drum: X message.
Routine Maintenance Replacing the drum units 4 IMPORTANT • While removing the drum unit, handle it carefully because it may contain toner. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water. • Every time you replace the drum unit, clean the inside of the machine (see Cleaning and Checking the machine on page 139).
Routine Maintenance WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine. 4 IMPORTANT • We recommend that you place the toner cartridge and drum unit assembly on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner.
Routine Maintenance d Push down the green lock lever and take the toner cartridge out of the drum unit. 4 WARNING • DO NOT put a toner cartridge or a toner cartridge and drum unit assembly into a fire. It could explode, resulting in injuries. • DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol or ammonia to clean the inside or outside of the machine. Doing so could cause a fire or electrical shock. Instead, use only a dry, lint-free cloth.
Routine Maintenance IMPORTANT • Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water. • To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. 4 • We recommend that you place the toner cartridge on a clean, flat, level, stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
Routine Maintenance f Put the toner cartridge firmly into the new drum unit until you hear it lock into place. If you install the cartridge correctly, the green lock lever on the drum unit will lift automatically. 4 NOTE Make sure you install the toner cartridge correctly or it may separate from the drum unit. g Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times. 1 NOTE Be sure to return the tab to the home position (a) (1).
Routine Maintenance h Repeat step c and step g to clean each of three remaining corona wires. NOTE When you clean the corona wires, you do not have to remove the toner cartridge from the drum unit. i Slide the toner cartridge and drum unit assembly into the machine. Make sure you match the toner cartridge colour to the same colour label on the machine.
Routine Maintenance j Close the top cover of the machine. 4 k When you replace the drum unit with a new one, you need to reset the drum counter. Instructions of how to do this can be found in the box your new drum unit came in.
Routine Maintenance Replacing the belt unit 4 Model Name: BU-220CL A new belt unit can print approximately 50,000 A4 or Letter size single-sided pages. Belt End Soon 4 Belt End Soon If the LCD shows Belt End Soon, it means the belt unit is near the end of its life. Buy a new belt unit and have it ready before you get a Replace Belt message. To replace the belt unit, see Replacing the belt unit on page 127.
Routine Maintenance c Take out all of the toner cartridge and drum unit assemblies. 4 IMPORTANT • We recommend that you place the toner cartridge and drum unit assemblies on a clean, flat surface with disposable paper underneath them in case you accidentally spill or scatter toner. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. • Handle the toner cartridge carefully.
Routine Maintenance d Hold the green handle of the belt unit and lift the belt unit up, and then pull it out. 4 IMPORTANT To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. e Unpack the new belt unit and install the new belt unit in the machine.
Routine Maintenance f Slide each toner cartridge and drum unit assembly into the machine. Make sure that you match the toner cartridge colour to the same colour label on the machine. Repeat this step for each of the toner cartridge and drum unit assemblies.
Routine Maintenance g Close the top cover of the machine. 4 h When you replace the belt unit with a new one, you need to reset the belt unit counter. Instructions of how to do this can be found in the box your new belt unit came in.
Routine Maintenance Replacing the waste toner box 4 Model Name: WT-220CL The life of a waste toner box is approximately 50,000 A4 or Letter size single-sided pages. WT Box End Soon 4 WT Box End Soon If the LCD shows WT Box End Soon, it means the waste toner box is near the end of its life. Buy a new waste toner box and have it ready before you get a Replace WT Box message. To replace the waste toner box, see Replacing the waste toner box on page 132.
Routine Maintenance c Take out all of the toner cartridge and drum unit assemblies. 4 IMPORTANT • We recommend that you place the toner cartridge and drum unit assemblies on a clean, flat surface with disposable paper underneath them in case you accidentally spill or scatter toner. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. • Handle the toner cartridge carefully.
Routine Maintenance d Hold the green handle of the belt unit and lift the belt unit up, and then pull it out. 4 IMPORTANT To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. e Remove the orange packing material and discard it. NOTE This step is only necessary when you are replacing the waste toner box for the first time, and is not required for the replacement waste toner box.
Routine Maintenance f Hold the green handle of the waste toner box and remove the waste toner box from the machine. 4 IMPORTANT DO NOT reuse the waste toner box. WARNING • DO NOT put the waste toner box into a fire. It could explode, resulting in injuries. • DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol or ammonia to clean the inside or outside of the machine. Doing so could cause a fire or electrical shock. Instead, use only a dry, lint-free cloth.
Routine Maintenance g Unpack the new waste toner box and install the new waste toner box in the machine. 4 h Put the belt unit back in the machine.
Routine Maintenance i Slide each toner cartridge and drum unit assembly into the machine. Make sure that you match the toner cartridge colour to the same colour label on the machine. Repeat this step for all the toner cartridge and drum unit assemblies.
Routine Maintenance j Close the top cover of the machine.
Routine Maintenance Cleaning and Checking the machine 4 Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure that you clean the inside of the machine. If printed pages are stained with toner, clean the inside of the machine with a dry, lint-free cloth. WARNING 4 • DO NOT put a toner cartridge or a toner cartridge and drum unit assembly into a fire. It could explode, resulting in injuries.
Routine Maintenance c Wipe the outside of the machine with a dry, lint-free cloth to remove dust. 4 d Pull the paper tray completely out of the machine. e f g If paper is loaded in the paper tray, remove it. h i j Re-load the paper and put the paper tray firmly back in the machine. Remove anything that is stuck inside the paper tray. Wipe the inside and the outside of the paper tray with a dry, lint-free cloth to remove dust.
Routine Maintenance Cleaning the LED head 4 If there is a problem with the print quality, such as light or faded colours or white streaks or bands down the page, clean the LED heads as follows: a Press and hold down b Open the top cover until it locks in the open position. to turn the machine off. 4 c Wipe the windows of LED heads (1) with a dry, lint-free cloth. Be careful not to touch the windows of LED heads (1) with your fingers. 1 1 d e Close the top cover of the machine.
Routine Maintenance Cleaning the corona wires 4 If you have print quality problems, clean the corona wire as follows: a b Make sure that the machine is turned on. Open the top cover until it locks in the open position.
Routine Maintenance c Take out a toner cartridge and drum unit assembly. 4 WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.
Routine Maintenance IMPORTANT • We recommend that you place the toner cartridge and drum unit assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. • Handle the toner cartridge and drum unit assemblies carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
Routine Maintenance e Slide the toner cartridge and drum unit assembly into the machine. Make sure that you match the toner cartridge colour to the same colour label on the machine. 4 BK C M Y f g Repeat steps c to e to clean each of the remaining corona wires. Close the top cover of the machine.
Routine Maintenance Cleaning the drum unit 4 If your printout has white or black dots at 94 mm intervals, the drum may have foreign material, such as glue from a label stuck on the drum surface. Follow the steps below to solve the problem. a b c Make sure the machine is in Ready mode. d Press and hold down e Open the top cover until it locks in the open position. f The colour of printed dots is the colour of the drum you should clean.
Routine Maintenance WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine. 4 IMPORTANT • We recommend that you place the toner cartridge and drum unit assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. • Handle the toner cartridge and drum unit assembly carefully.
Routine Maintenance g Push down the green lock lever and take the toner cartridge out of the drum unit. 4 h Turn the drum unit as shown in the illustration. Make sure that the drum unit gear (1) is on the left side. 1 i Read following information from the drum dot check sheet. Dot location: The sheet has eight numbered columns. The number of the column with the printed dot in it is used to find the dot position on the drum.
Routine Maintenance j Use the numbered markers next to the drum roller to find the mark. For example, a dot in column 2 on the check sheet would mean that there is a mark in the “2” region of the drum. 4 k Turn the edge of the drum unit toward you by hand while looking at surface of the suspected area. NOTE To avoid print quality problems, DO NOT touch the surface of the drum unit except the edge.
Routine Maintenance m Put the toner cartridge back into the drum unit until you hear it lock into place. If you install the cartridge in correctly, the green lock lever on the drum unit will lift automatically. 4 NOTE Make sure that you put in the toner cartridge correctly or it may separate from the drum unit.
Routine Maintenance n Slide the toner cartridge and drum unit assembly into the machine. Make sure that you match the toner cartridge colour to the same colour label on the machine. 4 BK C M Y o p Close the top cover of the machine. Turn on the machine.
Routine Maintenance Cleaning the paper pick-up roller 4 Cleaning the paper pick-up roller periodically may prevent paper jams by insuring the proper feeding of paper. a Press and hold down b c d e Pull the paper tray completely out of the machine. to turn the machine off. If paper is loaded in the paper tray, remove it. 4 Remove anything that is stuck inside the paper tray.
Routine Maintenance Packing and shipping the machine 4 WARNING This machine is heavy and weighs more than 17.4 kg. Be careful not to pinch your fingers when you put the machine down. If for any reason you must ship your machine, carefully repack the machine in the original packaging to avoid damage during transit. The machine should be adequately insured with the carrier.
Routine Maintenance d Wrap the machine in a plastic bag, then put it on the bottom packing material (1). 4 1 FRONT NOTE If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts, including the drum unit and toner cartridge assemblies and printed materials, to use with your ‘Exchange’ machine. e Put the packing material (2) marked “R FRONT” on the right of the machine.
Routine Maintenance f Put the AC power cord and printed materials in the original carton as shown in the illustration. 4 g Close the carton and tape it shut.
5 Troubleshooting 5 If you think there is a problem with your machine, check each item below first and follow the troubleshooting tips. Most problems can be easily resolved by yourself. Identifying your problem 5 First, check the following: The machine's power cord is connected correctly and the machine is turned on. If the machine does not turn on after connecting the power cord, see Other difficulties on page 174. All of the protective parts have been removed.
Troubleshooting Error and maintenance messages 5 As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. The most common error and maintenance messages are shown below. You can clear most errors and perform routine maintenance by yourself.
Troubleshooting Error message Cause Action Cover is Open The top cover is not closed completely. Close the top cover of the machine. Drums End Soon The fuser cover is not closed completely or paper was jammed in the back of the machine when you turned on the power. Close the fuser cover located inside the back cover of the machine. The 4 drum units are near the end of their life.
Troubleshooting Error message Cause Action Jam Rear The paper is jammed in the back of the machine. See Paper is jammed at the back of the machine on page 166. Jam Tray 1 The paper is jammed in the paper tray of the machine. See Paper is jammed in the Paper Tray on page 162. Limit Exceeded The print limit set in Secure Function Lock 2.0 was reached. Contact your administrator to check your Secure Function Lock Settings.
Troubleshooting Error message Cause Registration Registration failed. Action Press and hold down to turn the machine off. Wait a few seconds, and then turn it on again. Perform the auto colour registration again using the control panel (see Auto Registration on page 104). Put in a new belt unit (see Replacing the belt unit on page 127). If the problem continues, call Brother customer service or your local Brother dealer. Replace Belt It is time to replace the belt unit.
Troubleshooting Error message Cause Action Size Mismatch The paper in the indicated tray is not the correct size. Put the same size paper in the paper tray that is selected in the printer driver, and then press Go, or in the printer driver select the size of paper that you loaded in the indicated paper tray. Small Paper The paper size specified in the printer driver is too small for the machine to deliver it to the Facedown output tray.
Troubleshooting Paper jams 5 Always remove the remaining paper from the paper tray and straighten the stack when you are adding new paper. This helps prevent multiple sheets of paper from feeding through the machine at one time and prevents paper jams. Paper is jammed in the manual feed slot 5 If the LCD shows Jam Manual Feed, follow these steps: a Remove any paper that is jammed in and around the manual feed slot. 5 b Press Go to resume printing.
Troubleshooting b Use both hands to slowly pull out the jammed paper. 5 NOTE Pulling the jammed paper downward allows you to remove the paper more easily. c Make sure that the paper is below the maximum paper mark ( ) in the paper tray. While pressing the green paper-guide release lever, slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots. d Put the paper tray firmly back in the machine.
Troubleshooting Paper is jammed underneath the Paper Tray 5 If the LCD shows Jam 2-sided, follow these steps: a Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine. b Pull the paper tray completely out of the machine. 5 c Make sure that the jammed paper does not remain inside the machine. d If paper is not caught inside the machine, check underneath the paper tray.
Troubleshooting e If the paper is not caught in the paper tray, open the back cover. 5 WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine. f Use both hands to pull out the jammed paper slowly. g h Close the back cover until it locks in the closed position. Put the paper tray back in the machine.
Troubleshooting Paper is jammed at the back of the machine 5 If the LCD shows Jam Rear, a paper jam occurred behind the back cover. Follow these steps: a Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine. b Open the back cover. 5 WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.
Troubleshooting c Pull the green tabs at the left and right sides toward you to release the fuser cover (1). 5 1 d Use both hands to gently pull the jammed paper out of the fuser unit. e Close the fuser cover (1). 1 f Close the back cover.
Troubleshooting Paper is jammed inside the machine 5 If the LCD shows Jam Inside, follow these steps: a Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine. b Open the top cover until it locks in the open position. 5 WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.
Troubleshooting c Take out all four toner cartridge and drum unit assemblies. 5 IMPORTANT • We recommend that you put the toner cartridge and drum unit assemblies on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. • Handle the toner cartridge and drum unit assemblies carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.
Troubleshooting d Pull out the jammed paper slowly. 5 e Slide each toner cartridge and drum unit assembly into the machine. Make sure that you match the toner cartridge colour to the same colour label on the machine for all four toner cartridge and drum unit assemblies.
Troubleshooting f Close the top cover of the machine. NOTE If you turn off the machine during Jam Inside, the machine will print incomplete data from your computer when it is turned back on. Before you turn on the machine, delete the print spooler job on your computer.
Troubleshooting If you are having difficulty with your machine 5 IMPORTANT • For technical help, you must call the country where you bought the machine. Calls must be made from within that country. • If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. • If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.
Troubleshooting Printing difficulties (continued) Difficulties Suggestions The machine prints unexpectedly or it prints garbage. Press Cancel to cancel print jobs. The machine prints the first couple of pages correctly, then some pages have text missing. Check the settings in your application to make sure that it is set up to work with your machine. Cannot perform ‘Page Layout’ printing. Check that the paper size setting in the application and in the printer driver are the same.
Troubleshooting Network difficulties Difficulties Suggestions Cannot print over a network after completing the software installation. When the Cannot print to the networked printer. screen appears, follow the onscreen instructions. If the problem is not solved, see Network User's Guide: Troubleshooting. (HL-3150CDW and HL-3170CDW) Make sure the interface is set to Auto on the machine (see how to change the interface on page 88). The Brother software cannot be installed.
Troubleshooting Other difficulties (continued) Difficulties Suggestions The machine cannot print EPS (Windows®) data that includes binary with To print EPS data, do the following: the BR-Script3 printer driver. a For Windows® 7 and Windows Server ® 2008 R2: Click the (Start) button and Devices and Printers. For Windows Vista® and Windows Server® 2008: Click the (Start) button, Control Panel, Hardware and Sound, and then Printers.
Troubleshooting Improving the print quality 5 If you have a print quality problem, print a test page first (see on page 85). If the printout looks good, the problem is probably not the machine. Check the interface cable or try the machine on another computer. If the printout has a quality problem, check the following steps first. And then, if you still have a print quality problem, check the chart below and follow the recommendations.
Troubleshooting Examples of poor print quality ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789.
Troubleshooting Examples of poor print quality ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789.
Troubleshooting Examples of poor print quality ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. 24 mm Recommendation Identify the colour causing the problem and put in a new toner cartridge (see Replacing the toner cartridges on page 110).
Troubleshooting Examples of poor print quality Recommendation Make sure that the machine is on a solid level surface. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789.
Troubleshooting Examples of poor print quality ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789.
Troubleshooting Examples of poor print quality ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Recommendation Make sure you lift up the two grey levers inside the back cover until they stop in the up position (1).
Troubleshooting Examples of poor print quality Recommendation See Loading paper in the Manual feed slot on page 12. EFGHIJKLMN ABCDEFG Make sure that the envelope levers inside the back cover are pulled down to the envelope position when you print envelopes. NOTE When you have finished printing, open the back cover and reset the two grey levers back to their original positions (1) by lifting them up until they stop.
Troubleshooting Machine Information 5 Checking the Serial Number 5 You can see the machine’s Serial Number on the LCD. a b Press a or b to choose Machine Info.. Press OK. Press a or b to choose Serial No.. Press OK. Default settings 5 5 The machine has three levels of default settings; the default settings have been set at the factory before shipment (see Menu table on page 84). Network Factory Reset Settings Reset NOTE • You cannot modify the preset default settings.
Troubleshooting Settings Reset 5 This operation will reset all the machine's settings back to the settings that were set at the factory: a Disconnect the network cable from the machine; otherwise the network settings (such as IP address) will not be reset. b c d e Press a or b to choose Reset Menu. Press OK. Press a and Cancel at the same time. Press OK after Settings Reset appears. Press OK after Restart Printer? appears. The machine will restart automatically.
A Appendix A Machine specifications A General A Model HL-3140CW Printer Type LED Print Method Electrophotographic LED Printer (single-pass) Memory Capacity Standard HL-3150CDW 64 MB 128 MB LCD (liquid crystal display) 16 characters × 1 line Power Source 220 - 240 V AC 50/60 Hz Power Consumption (Average) 1 Peak Approx. 1152 W Printing Approx. 335 W at 25 °C Ready Approx. 60 W at 25 °C Sleep Approx. 5.5 W Deep Sleep Power Off 23 HL-3170CDW A Approx. 380 W at 25 °C Approx.
Appendix Model Noise Level Temperature Humidity HL-3140CW HL-3150CDW HL-3170CDW Sound Pressure Printing LPAm = 53.0 dB (A) Ready LPAm = 33.0 dB (A) Sound Power 1 2 Printing (Colour) LWAd = 6.31 B (A) (Colour) LWAd = 6.43 B (A) (Mono) LWAd = 6.30 B (A) (Mono) LWAd = 6.42 B (A) Ready LWAd = 4.15 B (A) LWAd = 4.53 B (A) Operating 10 to 32.
Appendix Print media A Model Paper Input 1 HL-3140CW Paper Tray (Standard) Manual feed slot HL-3150CDW HL-3170CDW Paper Type Plain paper, Thin paper, Recycled paper Paper Size A4, Letter, B5 (JIS), A5, A5 (Long Edge), A6, Executive, Legal, Folio Paper Weight 60 to 105 g/m2 Maximum Paper Capacity Up to 250 sheets of 80 g/m2 Plain paper Paper Type Plain paper, Thin paper, Thick paper, Thicker paper, Recycled paper, Bond paper, Label, Envelope, Env.Thin, Env.
Appendix Printer A Model HL-3140CW HL-3150CDW Automatic 2–sided Print - Yes Emulation GDI Resolution 600 × 600 dpi HL-3170CDW PCL6, BR-Script3 (PostScript® 3™) 2400dpi (600 × 2400) quality Print Speed 1 2 Single side Monochrome print Full colour 2–sided Print Up to 18 ppm (A4 size) Up to 22 ppm (A4 size) Up to 19 ppm (Letter size) Up to 23 ppm (Letter size) Up to 18 ppm (A4 size) Up to 22 ppm (A4 size) Up to 19 ppm (Letter size) Up to 23 ppm (Letter size) A Monochrome - Up to 7 s
Appendix Interface A Model HL-3140CW USB Hi-Speed USB 2.0 1 2 HL-3150CDW HL-3170CDW We recommend using a USB 2.0 cable (Type A/B) that is no more than 2.0 metres long. Ethernet 3 - 10BASE-T / 100BASE-TX Use a straight-through Category 5 (or greater) twisted-pair cable. Wireless LAN 3 IEEE 802.11b/g/n (Infrastructure Mode/Ad-hoc Mode) IEEE 802.11g/n (Wi-Fi Direct) 1 Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface.
Appendix Network (LAN) A Model HL-3140CW HL-3150CDW HL-3170CDW LAN You can connect your machine to a network for Network Printing. Also included is Brother BRAdmin Light 1 2 Network Management software.
Appendix Computer requirements Computer Platform & Operating System Version Windows® Operating System A PC Interface USB 1 Processor Hard Disk Space to install 32bit (x86) or 64bit (x64) processor 80 MB 10/100 Wireless Base-TX 802.
Appendix Important information for choosing your paper A The information in this section will help you choose paper to use with this machine. NOTE If you use paper that is not recommended, a paper jam or misfeed may occur in the machine. Before you buy a large quantity of paper A Make sure that the paper is appropriate for the machine. Paper for plain paper copies A Paper is divided by usage, such as paper for printing and paper for copying. The usage is usually written on the paper’s package.
Appendix Consumable Items A Model Toner Cartridge HL-3140CW Inbox Standard High Yield HL-3150CDW HL-3170CDW Model Name Black Approx. 1,000 pages A4 or Letter page 1 - Cyan, Magenta, Yellow Approx. 1,000 pages A4 or Letter page 1 - Black Approx. 2,500 pages A4 or Letter page 1 TN-241BK Cyan, Magenta, Yellow Approx. 1,400 pages A4 or Letter page 1 TN-241C, TN-241M, TN-241Y Black - - Cyan, Magenta, Yellow Approx.
Appendix Brother numbers A IMPORTANT For technical and operational help, you must call the country where you bought the machine. Calls must be made from within that country. Register your product A Please complete the Brother Warranty Registration or, for your convenience and most efficient way to register your new product, register on-line at http://www.brother.com/registration/ Frequently asked questions (FAQs) A The Brother Solutions Center is our one-stop resource for all your machine needs.
B Index Numerics I 2-sided printing ......................................................... 20 Interface .................................................................. 190 A J Apple Macintosh .................................................24, 61 Auto Power Off ........................................................ 102 Jam 2-sided ............................................................ 164 Jam Inside ............................................................... 168 Jam Manual Feed .
Index P U Paper ..................................................................2, 193 loading ...............................................................8, 12 recommended ......................................................2, 3 size .......................................................................... 2 tray capacity ............................................................. 3 type .......................................................................... 2 Paper jams ...................
