Brother Laser Printer HL-2700CN series User's Guide For visually-impaired users You can read this manual with Screen Reader ‘text-to-speech’ software. You must set up the hardware and install the driver before you can use the printer. Please use the Quick Setup Guide to set up the printer. You can find a printed copy in the box or view it on the CD-ROM we have supplied. Please read this User’s Guide thoroughly before you use the printer.
Definitions of warnings, cautions, and notes We use the following terms throughout this User’s Guide: You must follow these warnings to prevent possible personal injury. You must follow these instructions to make sure you use the printer properly and do not damage it. Remember these useful tips when you use the printer.
To use the printer safely The fusing unit becomes extremely hot during operation. Wait until it has cooled down sufficiently before replacing consumable items. The fusing unit is marked with the caution label. Please do NOT take off or damage the label. There are high voltage electrodes inside the printer. Before you clean the printer, clear a paper jam or replace parts, make sure you have turned off the power switch and unplugged the printer from the AC power outlet/socket.
If the printer becomes hot, blows smoke, or generates obscure odor, immediately turn off the power switch and unplug the printer from the AC power outlet/socket. Call your dealer or Brother Customer Service. If metal objects, water or other liquids get inside the printer, immediately turn off the power switch and unplug the printer from the AC power outlet/socket. Call your dealer or Brother Customer Service. Do not put consumable items such as the toner cartridges and the waste toner pack into a fire.
Printer do’s and don’ts for optimum print quality Before you move or lift the printer, remove the toner cartridges, waste toner pack and fusing unit to avoid spills. Be sure to keep the printer as level as possible. Damage caused by failure to remove the supplies may void your warranty. Do not touch the rollers of the fusing unit. This can degrade print quality.
IMPORTANT: For technical and operational help, you must call the country where you bought the printer. Calls must be made from within that country. Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product.
Brother has installed an easy to use fax back system so you can get instant answers to common technical questions and product information. This is available 24 hours a day, 7 days a week. You can use the system to send the information to any fax machine. Call the number below and follow the recorded instructions to receive a fax about how to use the system and an index of fax back subjects. In USA only:1-800-521-2846 Internet Addresses Brother Global Web Site: http://www.brother.
Important information: Regulations Federal Communications Commission (FCC) Declaration of Conformity (For USA) Responsible Party: Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Telephone: (908) 704-1700 declares, that the products Product name: Model number: Product options: Laser Printer HL-2700CN HL-2700CN All complies with Part 15 of the FCC Rules.
Industry Canada Compliance Statement (For Canada) This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. Radio interference (220 to 240 volt model only) This printer follows EN55022 (CISPR Publication 22)/Class B. Before you use this product, make sure that you use a double-shielded interface cable with twisted-pair conductors and that it is marked “IEEE1284 compliant”. The cable must not be more than 2 metres long.
International ENERGY STAR® Compliance Statement The purpose of the International ENERGY STAR® Program is to promote the development and popularization of energy-efficient office equipment. As an ENERGY STAR® Partner, Brother Industries, Ltd. has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. Laser Safety (100 to 120 volt model only) This printer is certified as a Class I laser product under the U.S.
IEC 60825 specification (220 to 240 volt model only) This printer is a Class 1 laser product as defined in IEC 60825 specifications. The label shown below is attached in countries where it is needed. CLASS 1 LASER PRODUCT APPAREIL À LASER DE CLASSE 1 LASER KLASSE 1 PRODUKT This printer has a Class 3B laser diode which produces invisible laser radiation in the scanner unit. You should not open the scanner unit under any circumstances.
IMPORTANT - For Your Safety To ensure safe operation the supplied three-pin plug must be inserted only into a standard three-pin power outlet that is properly grounded through the standard electrical wiring. Extension cords used with this printer must be three-pin plug type and correctly wired to provide proper grounding. Incorrectly wired extension cords may cause personal injury and equipment damage.
Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Apple, the Apple Logo, and Macintosh® are registered trademarks in the United States and other countries, and TrueType is a trademark of Apple Computer, Inc. Epson is a registered trademark and FX-80 and FX-850 are trademarks of Seiko Epson Corporation. Hewlett Packard is a registered trademark and HP LaserJet 6P, 6L, 5P, 5L, 4, 4L 4P, III, IIIP, II, and IIP are trademarks of Hewlett-Packard Company.
“EC” Declaration of Conformity Manufacturer Brother Industries Ltd., 15-1, Naeshiro-cho, Mizuho-ku, Nagoya 467-8561, Japan Herewith declare that: Products description Product Name : Laser Printer : HL-2700CN is in conformity with provisions of the Directives applied: Low Voltage Directive 73/23/EEC (as amended by 93/68/EEC) and the Electromagnetic Compatibility Directive 89/336/EEC (as amended by 91/263/EEC and 92/31/EEC and 93/68/EEC).
Table of Contents 1 About this printer .................................................................................................................................... 1-1 What is in the box? ....................................................................................................................... 1-1 Front view ............................................................................................................................... 1-3 Back view ......................................
For Macintosh® ........................................................................................................................................................................... 2-16 Software ..................................................................................................................................... 2-18 Software for Networks .......................................................................................................... 2-18 BRAdmin Professional utility .........
How to install the duplex unit .................................................................................................. 4-7 Guidelines for printing on both sides of the paper ................................................................ 4-10 Paper orientation for printing on both sides of the paper ................................................. 4-10 CompactFlashTM card ...............................................................................................................
7 Appendix ..................................................................................................................................................A-1 Printer specifications ....................................................................................................................A-1 Printing ...................................................................................................................................A-1 Features ......................................................
1 About this printer What is in the box? This printer is heavy and weighs approximately 31.5 kg (69.4 lb). To prevent injuries when moving or lifting this printer, make sure to use at least two people.
Depending on the country you live in and the HL-2700CN series model bought, you may have additional parts not listed above. The OPC belt cartridge is packed inside a separate box as a starter kit. Wait to unpack the OPC belt cartridge until immediately before you put it in the printer. Exposure to direct sunlight or room light may damage the OPC belt cartridge. We recommend keeping spares of the following consumable items at all times. When these are exhausted, the printer may stop printing.
Front view 9 8 7 1 2 3 6 4 5 Figure 1-2 1 2 3 4 5 6 7 8 9 Control Panel Paper Stopper Face-down Output Tray Extension Front Cover Paper Tray Top Cover Back Cover Face-down Output Tray Paper Support 1 - 3 ABOUT THIS PRINTER
Back view 10 9 1 8 2 7 3 5 4 6 Figure 1-3 1 2 3 4 5 6 7 8 9 10 Duplex Upper Cover Duplex Lower Cover Duplex Cap AC Power Connector Power Switch Ethernet 10/100BASE-TX Port USB Interface Connector Parallel Interface Connector Card Slot (For optional CompactFlashTM card) Controller Board ABOUT THIS PRINTER 1 - 4
Features This printer has the following standard features. 2400 DPI class resolution This printer prints at a default resolution of 600 dots per inch (dpi). You can get a higher print quality, equivalent to 2400 dpi class resolution by using Brother technologies: High Resolution Control (HRC) and Color Advanced Photoscale Technology (CAPT). High speed and color laser printing You can print crisp images in brilliant 24-bit color.
Automatic Interface Selection This printer can automatically select the bi-directional parallel, USB or Ethernet 10/100BASE-TX interface, depending on the interface port through which it receives data. With this feature, you can connect the printer to more than one computer. See Automatic Interface Selection on page 2-20.
Panel lock setting If the panel button settings have been changed, the printer may not work as you expect. If you are an administrator of this printer, you can lock your settings to prevent changes from being made. See SETUP on page 3-12. Power Save Mode This printer has a power saving mode. Since laser printers consume power to keep the fixing assembly at a high temperature, this feature can save electricity when the printer is on but not being used.
Positioning the printer Please read the following before you use the printer. Power Supply Use the printer within the recommended power range. AC power: Frequency: ±10% of the rated power voltage 50/60 Hz (120 V or 220-240 V) The power cord, including extensions, should not exceed 5 meters (16½ feet). Do not share the same power circuit with other high-power appliances, such as an air conditioner, copier, shredder and so on.
The following figure details the recommended area around the printer for proper ventilation, operation and maintenance. Back 35cm(14") 20cm(8") Front 50cm(20") 70cm(28") Figure 1-4 ■ Make sure that there is enough space behind the printer so you can easily access the back cover or duplex unit if a paper jam occurs. ■ Make sure the paper tray does not extend past the edge of the table where the printer is located.
What kind of paper can I use? Type and size of paper The printer loads paper from the installed standard paper tray, optional lower tray, or the optional legal tray. Standard paper tray Since the standard paper tray is a universal type, you can use any of the paper sizes (one paper size at a time) listed in table 1 in Media type, paper size and number of sheets for paper source on page 1-11.
Table 1: Media type, paper size and number of sheets for paper source Media type Tray 1 Tray 2 DX Select the Media type from the printer driver Plain paper Plain paper or Thin paper 60 to 90 g/m2 (16 to 24 lb) Thick paper Thick paper or Thicker paper 90 to 210 g/m2 (24 to 55 lb) 90 to 105 g/m2 (24 to 28 lb) 90 to 105 g/m2 (24 to 28 lb) Transparencies Transparency Up to 50 sheets A4 or Letter Labels Thick paper Envelopes Envelopes Envelopes - Thin Envelopes - Thick Tray 1 Tray 2 DX A4, L
Recommended paper The recommended paper for this printer is: Xerox 4200, Hammermill Laserprint NEUSIEDLER Color Copy 90g/m2 or equivalent ■ ■ ■ ■ To get the best output quality and to avoid any damage, use smooth white paper. Before you buy a lot of paper, please test some to make sure that the paper is suitable. Use neutral paper. Do not use acidic or alkaline paper. Print quality will vary depending on the paper being used.
Printable area When using PCL emulation, the edges of the paper that cannot be printed on are shown below. Portrait 1 4 2 3 Figure 1-5 For all available paper sizes 1 2 3 4 4.2 mm (0.17 in.) 4.2 mm (0.17 in.) 4.2 mm (0.17 in.) 4.2 mm (0.17 in.) Landscape 1 2 4 3 Figure 1-6 For all available paper sizes 1 2 3 4 1 - 13 ABOUT THIS PRINTER 4.2 mm (0.17 in.) 4.2 mm (0.17 in.) 4.2 mm (0.17 in.) 4.2 mm (0.17 in.
Guidelines for selecting paper The printer is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing to ensure desirable performance. Some important guidelines when selecting paper are: 1 2 3 Supplier should be informed that the paper or envelopes will be used in a laser printer.
Envelopes Types of envelopes to avoid Do not use envelopes: ■ that are damaged, curled, wrinkled, or an unusual shape ■ that are extremely shiny or textured ■ with clasps, snaps or tie strings ■ with self-adhesive closures ■ that are of a baggy construction ■ that are not sharply creased ■ that are embossed (have raised writing on them) ■ that were previously printed by a laser printer ■ that are pre-printed on the inside ■ that cannot by arranged when put in a pile ■ that are made of paper that weighs more
■ Envelopes should consist of two layers of paper in the area circled in Figure 1-10. Feeding direction Figure 1-10 If you use any of the types of envelopes listed above, they may damage your printer. This damage is not covered under any Brother warranty or service agreement. ■ ■ ■ ■ Before you print envelopes, you must ‘fan’ the stack to avoid paper jams and misfeeds. Before you print a lot of envelopes, test one to make sure that the print results are what you want.
Labels and transparencies The printer will print on most types of labels and transparencies designed for use with a laser printer. Labels should have an adhesive which is acrylic-based since such material is more stable at the high temperatures in the fusing unit. Adhesives should not come in contact with any part of the printer, because the label stock may stick to the drum or rollers and cause jams and print quality problems. No adhesive should be exposed between the labels.
Paper feed Tray feed The printer can feed paper from the standard paper tray, optional lower tray or optional legal tray. When you put paper into the paper tray, note the following: ■ If your application software supports paper size selection on the print menu, you can select it through the software. If your application software does not support it, you can set the paper size in the printer driver or by using the control panel buttons.
Manual feed Since this printer does not have a manual feed or multi purpose tray, you cannot manually feed irregular sized paper. However, this printer has a special manual feed mode using Tray 1 (standard paper tray) to accommodate non-standard paper sizes. You can select this mode with the printer driver or the control panel buttons. See PAPER in Chapter 3 for more information on selecting this setting using the printer control panel buttons.
2 Driver and software Printer driver A Printer Driver is software that translates data from the format used by a computer to the format that a particular printer needs. Typically, this format is a printer command language or page description language. The printer drivers for the following operating systems are on the CD-ROM that we have supplied. You can also download the latest printer driver from the Brother Solutions Center at http://solutions.brother.
For Windows® Features in the PCL printer driver You can also download the latest printer driver or get other information by accessing the Brother Solutions Center at http://solutions.brother.com You can also change settings by clicking the illustration on the left side of the Basic tab in the Properties dialog box. For more information, please see the online Help in the printer driver. The screens in this section are from Windows® XP. The screens on your PC will vary depending on your operating system.
Advanced tab If you are using Windows NT® 4.0, Windows® 2000 or XP, you can access the Advanced tab by clicking Printing Preferences... in the General tab of the Brother HL-2700CN series Properties screen.
Print Quality Select the Quality, Color Mode, Improve Gray Color and Enhance Black Printing. ■ Quality You can select the following print quality settings. Normal 600 dpi class. Recommended for ordinary printing. Good print quality with reasonable print speeds. Fine 600 x 600 dpi. Print quality is higher. As a result, there will be more print data than when printing in Normal mode. This also causes longer print processing, data transfer and printing times.
Device Options Set the following print functions in this tab: ■ Job Spooling ■ Toner Save Mode ■ Quick Print Setup ■ Sleep Time ■ Status Monitor ■ Macro ■ Print Setting ■ Print Setting (Monochrome Only) ■ Page Protection ■ Print Date & Time DRIVER AND SOFTWARE 2 - 5
Job Spooling You can reprint a document without sending the data again from your PC (except for secure printing) because the printer will save data that you specify for reprinting. ■ Last Job Reprint: Reprint the last job ■ Secure Print: Print the data with a password ■ Public: Save the data without a password ■ Proof: Save the data and print it For more information about the Reprint setting, see Reprint setting on page 3-26.
Macro You can save a page of a document as a macro to printer memory. Moreover, you can execute the saved macro - in other words, you can use the saved macro as an overlay on any documents. This will save time and increase printing speed for often used information such as forms, company logos, letter head formats or invoices.
Accessories tab When you install optional units, you can add them and select the settings for them in the Accessories tab as follows. 1 2 4 1 2 3 4 3 You can manually add or remove the options for any optional device that is installed on the printer. Tray settings will match the installed options. RAMDISK You can detect the capacity of RAMDISK that that has been set using the control panel. To find the capacity of RAMDISK, tick the RAMDISK check box and then click Auto Detect.
Support Tab If you are using Windows NT® 4.0, Windows® 2000 or XP, you can access the Support tab by clicking Printing Preferences... in the General tab of the Brother HL-2700CN series Properties screen. ■ You can download the latest driver by accessing the Brother Solutions Center at http://solutions.brother.com ■ You can see the printer driver version. ■ You can check the current driver settings. ■ You can print the Print Settings page and internal fonts list.
Features in the PS printer driver You can download the latest driver by accessing the Brother Solutions Center at http://solutions.brother.com For more information, please see the online Help in the printer driver. The screens in this section are from Windows® XP. The screens on your PC will vary depending on your operating system. Ports tab Select the port where your printer is connected or the path to the network printer you are using.
Device Settings tab Select the options you installed.
Layout tab If you are using Windows NT® 4.0, Windows® 2000 or XP, you can access the Layout tab by clicking Printing Preferences... in the General tab of the Brother HL-2700CN BR-Script3 Properties screen.
Paper / Quality tab Select the Paper Source and Color.
Advanced options 1 2 1 2 Select the Paper Size and Copy Count. Set the Image Color Management, Scaling and TrueType Font settings.
3 3 You can change settings by selecting the setting in the Printer Features list: ■ Media Type ■ Collate (Only when a CompactFlashTM card is installed) ■ Job Spooling ■ PASSWORD ■ Job Name ■ Print Quality ■ HRC ■ Toner Save ■ Sleep Time ■ Color / Mono ■ Gamma Correction ■ Color Mode ■ Improve Gray Color ■ Enhance Black Printing ■ Halftone Screen Lock ■ BR-Script Level DRIVER AND SOFTWARE 2 - 15
For Macintosh® This printer supports Mac OS® 8.6 to 9.2 and Mac OS® X 10.1 to 10.2. You can download the latest driver by accessing the Brother Solutions Center at http://solutions.brother.com The screens in this section are from Mac OS® X 10.1. The screens on your Macintosh® will vary depending on your Operating System. Page setup You can set the Paper Size, Orientation and Scale. Layout Set the Layout, Pages per Sheet and other settings.
Specific settings Set the Media Type, Job Spooling, PASSWORD and other settings.
Software This section is for Windows®. Software for Networks BRAdmin Professional utility The BRAdmin Professional is a utility for managing your Brother network enabled printers that are running under Windows® 95/98/Me, Windows NT® 4.0 and Windows® 2000/XP. It allows you to easily configure and check the status of your printer on the network. Driver Deployment Wizard This installer includes the Windows® PCL driver and Brother network port driver (LPR and NetBIOS).
Automatic Emulation Selection This printer has an Automatic Emulation Selection feature. When the printer receives data from the computer, it automatically chooses the emulation mode. This feature has been set at the factory to ON. The printer can choose from the following combinations: EPSON (default) IBM HP LaserJet HP LaserJet BR-Script3 BR-Script3 HP-GL HP-GL EPSON FX-850 IBM ProPrinter XL To get the most out of this laser printer, we recommend that you use the Brother BR-Script3 emulation.
Automatic Interface Selection This printer has an Automatic Interface Selection feature. When the printer receives data from the computer, it automatically selects the IEEE 1284 Parallel or the USB interface, whichever is appropriate. When you use the parallel interface, you can turn the high-speed and bi-directional parallel communications on or off by using the control panel buttons to access PARALLEL in the INTERFACE menu. See INTERFACE on page 3-17.
3 Control panel Control panel This printer has one liquid crystal display (LCD), six buttons and two Light Emitting Diodes (LEDs) on the control panel. The display can show various messages with up to 16 characters in each of the two rows. The LEDs light to indicate the current printer status.
Buttons You can control the basic printer operations and change various printer settings with the six buttons (Go, Job Cancel, +, -, Set, Back). Button Operations Go Exit from the control panel menu, reprint settings, error messages and sleep mode. Job Cancel Menu Stop and cancel the print job in progress. + Move forward through menus. Move forward through the options you can choose. - Move backward through menus. Move backward through the options you can choose.
Go button You can change the panel indications from the current status (Menu, Error and Reprint settings) by pressing the Go button once. For ERROR indications, the control panel only changes when the error is cleared. You can pause printing with the Go button. Pressing the Go button again restarts the print job and clears the pause. During a pause, the printer is off-line.
Back button If you press the Back button when the printer is in the on-line (Ready) state, it goes off-line and the LCD goes to the menu. Pressing the Back allows you to return to the previous level from the current menu level. The Back button also allows you to select the previous digit while setting numbers. When you select the leftmost digit, the Back button allows you to go up one level in the menu.
Light-emitting diodes (LEDs) The LED is a light that shows the printer status. Status LED (Green) LED indication Meaning On Ready to print Printing Sleeping Data remains in the printer buffer (when DATA EXISTS shows on the LCD). Blinking Receiving or processing data Off Off-line Alarm LED (Red) LED indication Meaning On There is an error in the printer. Off There is no error in the printer.
Liquid crystal display (LCD) The display shows the current printer status. When you use the control panel buttons, the display will change. If you take the printer off-line, the display changes to show the emulation you have chosen. If there are any problems, the display shows the appropriate error message, maintenance message, or call service message so you will know that you need to take action. For more information about these messages, see Troubleshooting in Chapter 6.
Printer status messages The following table shows the printer status messages that are displayed during normal operation: Printer status message Meaning READY Ready to print. PRINTING Printing. RESOLUTION ADAPT Printing with reduced resolution. PROCESSING Busy processing data. JOB CANCELLING Cancelling the job. PAUSE The printer has suspended its operations. Press the Go button to start the printer again. WARMING UP The printer is warming up.
For example: If you only use Tray 1 to print from, change the SOURCE setting to TRAY1, as follows: READY Press any of the Menu buttons (+, -, Set or Back) to take the printer off-line. --MENU-INFORMATION Press the + or - button to move forward or backward through the menus until PAPER is displayed. --MENU-PAPER Press the Set button to move to the next menu level. PAPER SOURCE Press the Set button. SOURCE =AUTO * Press the + button. SOURCE =TRAY1 Press the Set button.
Control panel LCD menu The control panel LCD names for the paper trays are as follows: ■ Standard paper tray: TRAY1 ■ Optional lower tray: TRAY2 ■ Optional duplex unit: DX There are 9 menus. For more information about the selections available in each menu, please see the pages listed below: INFORMATION See INFORMATION on page 3-10. PAPER See PAPER on page 3-11. QUALITY See QUALITY on page 3-11. SETUP See SETUP on page 3-12. PRINT MENU See PRINT MENU on page 3-13. NETWORK See NETWORK on page 3-16.
INFORMATION Display Shows Description PRINT SETTINGS Prints the print settings page. PRINT TEST Prints the test page. PRINT DEMO Prints the demonstration sheet. PRINT FILE LIST Prints the card list. PRINT FONTS Prints the fonts list and samples. VERSION Subsetting Description SER.NO=######### Shows Printer serial number.
PAPER Display Shows Description SOURCE =AUTO/TRAY1/TRAY2 Selects which paper tray the paper will be fed from. MANUAL FEED =OFF/ON Selects whether or not you want to feed paper manually. TRAY1 SMALL SIZE =B5/DL/COM-10/JISB5 TRAY2 SMALL SIZE =B5/JISB5 DUPLEX =OFF/ON(LONG BIND)/ON(SHORT BIND) Selects whether you want to automatically print on both sides of the paper.
SETUP Display Shows Description LANGUAGE = ENGLISH/FRANÇAIS /... PANEL CONTROL Subsetting Description BUTTON REPEAT Set the time for the display message to change when holding the + or - button at intervals of: 0.2, 0.4, 0.6, 0.8, 1.0, 1.4, 1.8 or 2.0 seconds. The factory setting is 0.2. MESSAGE SCROLL Set the time in seconds that an LCD message will scroll across the display. From level 1=0.2 to Level 10=2.0. The factory setting is Level 1.
PRINT MENU Display Shows Description MEDIA TYPE =PLAIN PAPER/TRANSPARENCIES/THICK PAPER/THICKER PAPER/THIN PAPER COLOR PRINT =ON/OFF PAPER Sets cut sheet paper size to A4, EXECUTIVE, COM-10, DL, B5, JIS B5, LETTER, LEGAL, A5 COPIES You can check the total number of printed pages. Shows the number of printed pages. (1:999) ORIENTATION This printer can print pages in portrait or landscape orientation. PORTRAIT or LANDSCAPE PRINT POSITION This printer can be adjusted to align the page format.
PRINT MENU (Continued) Display Shows Description HP LASERJET FONT NO. =I0000:##### FONT PITCH =###.## SYMBOL SET PC-8/... Sets the symbol set or the character set. TABLE PRINT Print code table. AUTO LF =OFF/ON ON: CR→CR+LF, OFF: CR→CR AUTO CR =OFF/ON ON: LF→LF+CR, FF+CR, or VT→VT+CR OFF: LF→LF, FF→FF, or VT→VT AUTO WRAP =OFF/ON Selects whether a line feed and carriage return will happen when the printer reaches the right margin.
PRINT MENU (Continued) Display Shows Description EPSON FX-850 FONT NO. =I0000:##### FONT PITCH =###.## CHARACTER SET PC-8/... Sets the symbol set or the character set. TABLE PRINT Print code table. AUTO LF =OFF/ON ON: CR→CR+LF OFF: CR→CR AUTO MASK =OFF/ON LEFT MARGIN Sets the left margin at column 0 to 126 columns at 10 cpi. RIGHT MARGIN Sets the right margin at column 10 to 136 columns at 10 cpi. TOP MARGIN Sets the top margin at a distance from the top edge of the paper: 0, 0.33, 0.
PRINT MENU (Continued) Display Shows Description HP-GL CHAR SET(STD) =#### CHAR SET(ALT) =#### PEN # SIZE PEN 1 to 6 (Set size and gray percentage for the selected pen.) PEN # GRAY PEN 1 to 6 15, 30, 45, 75, 90 or 100 % (# is the selected pen number) ERROR PRINT =OFF/ON CAPT =OFF/ON CAPT: Color Advanced Photoscale Technology offers photographic fine gray scale on graphics. BR-SCRIPT NETWORK Display Shows Description TCP/IP Subsetting Description TCP/IP ENABLE =ON/OFF IP ADDRESS= ###.
INTERFACE Display Shows Description SELECT =AUTO/USB/PARALLEL/NETWORK AUTO IF TIME = 1:99 (sec) You need to set the time-out period for the auto interface selection. INPUT BUFFER = Level1:15 RESTART PRINTER? Increases or decreases the input buffer capacity. PARALLEL When using the parallel interface USB2.0 Subsetting Description HIGH SPEED =ON/OFF Turns high-speed parallel communications on or off. BI-DIR =ON/OFF Turns bi-directional parallel communications on or off.
REPRINT Display Shows Description COPIES = 1 Appears when the printer has reprint data but no PROOF, PUBLIC or SECURE data in the memory. LAST JOB COPIES = 1 Appears when the printer has reprint data and PROOF, PUBLIC or SECURE data in the memory. PROOF FILE XXX (User name), XXX (Job name), COPIES = 1 Appears when the printer has PROOF data in the memory. PUBLIC FILE XXX (User name), XXX (Job name), COPIES = 1 Appears when the printer has PUBLIC data in the memory.
Set date and time --MENU-INFORMATION Press the + or - button until the SETUP menu appears (and to display each setting shown below). --MENU-SETUP Press the Set button, and then press the + or - button until DATE & TIME appears. SETUP DATE & TIME Press the Set button, and then press the + or - button until YEAR appears. DATE & TIME YEAR a) Press the Set button. YEAR =1999 * b) Press the + button until the correct year appears. YEAR =2003 c) Press the Set button.
Set IP address --MENU-INFORMATION Press the + or - button until the NETWORK menu appears (and to display each setting shown below). --MENU-NETWORK Press the Set button. NETWORK TCP/IP Press the Set button. TCP/IP TCP/IP ENABLE Press the + button. TCP/IP IP ADDRESS= Press the Set button. IP ADDRESS= 2 192.0.0.192 * The last digit in the first part of the number is blinking. Press the + or - button to increase or decrease the number. Press the Set button to go to the next number. IP ADDRESS= 123.0.0.
About emulation modes This printer has the following emulation modes: HP LaserJet mode The HP LaserJet mode (or HP mode) is the emulation mode in which this printer supports the PCL 5C and PCL 6 language of the Hewlett-Packard LaserJet laser printer. Many software applications support this type of laser printer. Using this mode will allow your printer to operate at its best with those applications.
List of factory settings Table 1 shows the factory settings. ■ Different emulation modes will have different factory settings. ■ The following settings cannot be automatically restored to the factory settings by using the FACTORY RESET in the RESET MENU menu - INTERFACE menu, HRC, PAGE PROTECTION, SCALABLE FONT, LOCK PANEL, page counter and local language for display messages. ■ The COPY setting is always restored to the factory setting when the printer is turned off and on.
Table 1: List of factory settings MODE MENU Factory Setting PAPER SOURCE =AUTO MANUAL FEED =OFF DUPLEX =OFF HRC =MEDIUM TONER SAVE =OFF LANGUAGE =ENGLISH POWER SAVE TIME =30MIN AUTO CONTINUE =OFF LOCK PANEL =OFF REPRINT =ON PAGE PROTECTION =AUTO EMULATION =AUTO(EPSON) KEEP PCL =OFF RAMDISK SIZE =#MB TIME STYLE =YY/MM/DD hh:mm MEDIA TYPE =PLAIN PAPER PAPER =A4/LETTER COPIES =1 ORIENTATION =PORTRAIT PRINT POSITION X OFFSET=0 Y OFFSET=0 AUTO FF TIME =5 FF SUPPRESS
Table 1: List of factory settings (Continued) MODE MENU Factory Setting PRINT MENU EPSON FX-850 FONT NO.=59 FONT PITCH/POINT=10.00/12.00 SYMBOL/CHARACTER SET=US ASCIF AUTO LF=OFF AUTO MASK=OFF LEFT MARGIN=#### RIGHT MARGIN=#### TOP MARGIN=#### BOTTOM MARGIN=#### LINES=#### IBM PROPRINTER FONT NO.=59 FONT PITCH/POINT=10.00/12.
Table 1: List of factory settings (Continued) MODE MENU Factory Setting NETWORK TCP/IP TCP/IP ENABLE=ON IP ADDRESS=169.254.###.### SUBNET MASK=255.255.0.0 GATEWAY=0.0.0.0 IP BOOT TRIES=3 IP METHOD=AUTO APIPA=ON NETWARE NETWARE ENABLE=ON NET FRAME=AUTO INTERFACE APPLETALK =ON NETBEUI =ON DLC/LLC =ON NETBIOS/IP =ON ENET =AUTO SELECT =AUTO AUTO IF TIME =5 INPUT BUFFER =LEVEL 3 PARALLEL HIGH SPEED=ON BI-DIR=ON USB2.
Reprint setting If you want to reprint a document that has just been printed, you can reprint it by using the control panel button. Also, if you have created a document that you wish to share with colleagues, simply spool the document to a non-secure area of the printer. This document can then be reprinted by anyone who is on the network or at the printer control panel. If you want to print PROOF, PUBLIC or SECURE data, we recommend that you install the optional CompactFlashTM card.
Reprinting the last job You can reprint the data from the last print job without sending it from the computer again. ■ If you want to cancel reprinting, press the Job Cancel button. ■ If the printer does not have enough memory to spool the print job data, it will print only the last page. We recommend that you expand the memory when you want to reprint a large amount of data. For more information on memory expansion, see SO-DIMM memory on page 4-1.
■ Pressing the + or - button makes the number of reprint copies decrease or increase. You can select between 1 and 999 COPIES. ■ If you wait 30 seconds to continue the control panel operation, the display leaves the REPRINT setting automatically. ■ If you press the Go button twice, the printer will leave the REPRINT setting. ■ If you want to reprint the data and have pressed the Go button, the display shows PRESS SET TO PRINT.
Printing SECURE data SECURE documents are protected by a password and only those people who know the password will be able to print the document. The printer will not print the document when you send it for printing. To print the document you must use the control panel of the printer (with the password) or connect to the printer using a web browser. If you want to delete the spooled data, you can carry out this operation using the control panel or the web-based management software.
How to print SECURE data --MENU-INFORMATION Press the + or - button until the REPRINT menu appears (and to display each setting shown below). --MENU-REPRINT Press the + or - button. --REPRINT-SECURE FILE Press the Set button. SECURE FILE USER XXXXXX Press the + or - to select the user name. Press the Set button to set the user name. USER XXXXXX JOB XXXXXX Press the + or - to select the job. Press the Set button to set the job. JOB XXXXXXX PASSWORD= 0000 Type your password.
When there is no reprint data in memory If the printer does not have reprint data in the memory and you press the Set button when the printer is in the REPRINT menu, the LCD shows NO DATA STORED. To delete the job Using the control panel button, select the DELETE STORAGE submenu under the SETUP menu. Select the user name and the job to delete it (you will need to enter the password to delete secure data).
4 Options Optional accessories and supplies This printer has the following optional accessories. You can increase the capabilities of the printer with these items. Lower tray unit (LT-27CL) See Lower tray unit (LT-27CL) on page 4-2. Legal tray (LT-27LG) See Legal tray (LT-27LG) on page 4-5. Duplex unit (DX-2700) See Duplex unit (DX-2700) on page 4-7. CompactFlashTM card See CompactFlashTM card on page 4-11. SO-DIMM memory See SO-DIMM on page 4-13.
Lower tray unit (LT-27CL) The lower tray unit (Tray 2) is an optional device that can hold up to 530 sheets of extra paper (75 g/m2 or 20 lb). You can put Letter, A4, B5 (JIS and ISO) or Executive size (176x250 to 215.9x297mm) paper in this tray. If you want to buy the optional lower tray unit, call the dealer you bought the printer from. Putting paper in the lower tray unit After you have installed the lower paper tray, you can put paper in it the same way you put paper in the upper paper tray.
3 Remove the paper tray from the lower tray unit. Figure 4-2 4 Remove the protective parts and then put the paper tray back in the lower tray unit. Figure 4-3 5 Check the two alignment pins on the lower tray unit. Use two people to lift the printer and place it on top of the lower tray unit. Make sure you use the handholds at the bottom four corners of the printer. Check that the pins are properly inserted into the printer. Check that the connector is inserted.
6 Fit the two stopper fittings on the right and left hand sides of the lower tray unit. Figure 4-5 7 Cover the gap on the right hand side with the right-hand side cover by first inserting the hook at the back. Cover the gap on the left hand side with the left-hand side cover by first inserting the hook at the back. Close both of the side covers by putting the notch over the hook of the lower tray unit.
Legal tray (LT-27LG) If you wish to print on Legal size paper, you must use the Legal tray. However, since it is not restricted to Legal size paper, you can choose to load Letter, A4, B5 (JIS/ISO), Executive, A5 or envelopes in this tray. If you want to buy the optional legal tray, call the dealer you bought the printer from. How to install the legal tray When you lift the printer make sure you use the handholds at the bottom four corners of the printer.
3 Squeeze the snap lock on the end of the front paper guide. Slide the front paper guide to the position for the size of paper you are using. Release the snap lock. Squeeze and slide the left hand side paper guide to the paper size you are using, and release it. Figure 4-10 4 Put the paper in the tray with the recommended print side face up. ABC Figure 4-11 5 Lower the front tray cover. AB C Figure 4-12 6 Slide the paper tray back into the printer.
Duplex unit (DX-2700) The duplex unit is an optional device that allows you to print on both sides of a piece of paper. You can print on Letter, A4, B5 (JIS/ISO), Executive, A5 and Legal size paper. When it is installed, you can select either duplex printing or simplex printing on the control panel or with a software command. See PAPER on page 3-11 for details about the menu setting. How to install the duplex unit ■ This printer is heavy and weighs approximately 31.5 kg (69.4 lb).
4 Use the handholds of the duplex unit to lift it up. Figure 4-15 5 Insert the bottom of the duplex unit into the grooves in the printer, and then insert both the hooks of the duplex unit to the holes of the printer. Figure 4-16 6 Open the duplex back cover and duplex inside unit.
7 Pull out the 2 green sleeves covering the screws as far as they will come. Turn the green sleeves to tighten the screws of the duplex unit to the printer. Once the screws are fully tight, push the green sleeves back in. Figure 4-18 8 Put the hook on the left hand side of the duplex unit into the hole of the printer. Secure the screw of the duplex unit to the printer. Figure 4-19 9 Connect the connector cable to the printer.
Guidelines for printing on both sides of the paper ■ If the paper is thin, it may wrinkle. ■ If paper is curled, straighten it and place it in the paper tray. ■ If the paper is not feeding properly, it may be curled. Remove the paper and straighten it. Paper orientation for printing on both sides of the paper The printer prints the second page first. If you print 10 pages on 5 sheets of paper, it will print page 2 followed by page 1 on the first sheet of paper.
CompactFlashTM card This printer has a slot for an optional CompactFlashTM card. If you install an optional CompactFlashTM card, you can save macros, the print log, and fonts on it. You can also select your print job and reprint it through the network. ■ Make sure the printer power is OFF before you insert or remove the card, this is so you don’t seriously damage it or lose all its data. ■ For more information about the CompactFlashTM card, call the dealer you bought the printer from.
Inserting the CompactFlashTM card Follow these steps to insert or remove a card: 1 2 Turn off the printer power switch, and then unplug the printer. Disconnect the interface cable from the printer. Insert the CompactFlashTM card into the slot with the label facing to the left, press the card firmly into the slot.
SO-DIMM We recommend that you expand the printer memory to avoid any MEMORY FULL errors. The HL-2700CN printer has 64 MB of standard memory and a slot for optional additional memory. The memory can be expanded up to a total of 576 MB by installing a commercially available SO-DIMM (Dual In-line Memory Module). The printer uses memory modules that are: 144 pins, no-parity, SDRAM with 64 MB or more. The printer is not compatible with Extended Data Output (EDO) DIMM.
Installing additional memory 1 Turn off the printer power switch, and then unplug the printer. Disconnect the interface cable from the printer. Caution Make sure you turn the printer OFF before you install or remove the SO-DIMM. Installing optional accessories without turning off the printer could result in electric shock hazard. 2 Unscrew the two screws securing the back plate of the main controller board, and then pull out the main controller board.
6 Put the main controller board back into the printer by sliding it into the guide rails. Figure 4-24 7 8 Put the metal plate back on and secure the metal plate with the two screws. Reconnect the interface cable (printer cable) to your computer. Plug the printer back in, and then turn on the printer power switch. To check that you have installed the SO-DIMM properly, you can print the Print Settings listing that shows the current memory size.
Optional fonts package Optional fonts package (BS-3000) The optional fonts package (BS-3000) is the CD-ROM you need for installing the 136 PS3 Agfa and TrueType fonts. Optional barcode fonts package (BT-1000) The optional barcode fonts package (BT-1000) is the CD-ROM you need for installing the barcode fonts.
Font number Figure 4-25 6 7 8 9 Press + or - on the control panel to select PRINT MENU. Press Set to proceed to the next menu level, and then press + or - to select HP LASERJET, EPSON FX-850, or IBM PROPRINTER. Press the Set button to select the emulation for the fonts you want to select HP LASERJET, EPSON FX-850, or IBM PROPRINTER. Press + or - button to select FONT NO, and then select the font number of the font you want.
5 Routine maintenance Replacing the consumable items You will need to replace the following consumable items regularly. When the time comes to replace consumable items, the following messages will appear on the LCD panel. The printer will stop printing when the following maintenance messages appear on the LCD panel. LCD messages TONER EMPTY X Replace the X toner cartridge Consumable item to replace Approximate life How to replace Order No.
The following are maintenance messages that appear alternatively with the READY message on the upper row of the LCD when the printer is in the READY state. These messages advise you that you will need to replace each of the consumable items as soon as possible, since the consumable item’s end of life has been reached. The printer will continue printing when any of these messages appear on the LCD panel.
■ Discard the used consumable item according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office. Be sure to re-seal the consumable item tightly so that the material inside does not spill. ■ We recommend placing used consumable items on a piece of paper or cloth to prevent accidentally spilling or scattering the material inside.
Toner cartridges A new toner cartridge contains enough toner to print up to 10,000 pages for Black and up to 6,600 pages for Cyan, Magenta and Yellow A4 or Letter-size single-sided pages at about 5% coverage. ■ The amount of toner used varies depending on how much print is on the page and the print density setting. ■ If you change the print density setting for lighter or darker printing, the amount of toner that is used will change.
Replacing the toner cartridges Do not put the toner cartridge into a fire. It could explode. ■ Brother strongly recommends that you do not refill the toner cartridge provided with your printer. We also strongly recommend that you continue to use only Genuine Brother Brand replacement toner cartridges. Using or attempting to use potentially incompatible toner and /or toner cartridges in your printer may cause damage to the printer itself and/or it may result in unsatisfactory print quality.
4 Hold the cartridge level with both hands and gently rock it from side to side three to four times to spread the toner evenly inside the cartridge. Remove the tape labeled REMOVE and the orange protective cover from the new toner cartridge. Figure 5-2 ■ Wait to unpack the toner cartridge until immediately before you put it in the printer. If toner cartridges are left unpacked for a long time, the toner life will be shortened.
■ Slide the toner cartridges into the printer gently. Do not try to lock them into the printer by pushing them. They must stay loosely in the guide rails so they will be properly positioned when the front cover is closed. ■ If you use consumable items other than genuine Brother supplies or if you use refilled toner cartridges, the printer could be damaged or might not work properly. This may void your warranty. ■ Do not stand a toner cartridge on its end or turn it upside down.
Waste toner pack After you have printed approximately 12,000 images at 5% coverage, you must change the waste toner pack. NEAR WASTE TONER READY Waste toner pack full message When the waste toner pack is full, the following message appears on the LCD and the printer will stop printing. When you see this message, you must replace the waste toner pack: WASTE TONER Replace the waste toner Do not re-use the waste toner pack.
Replacing the waste toner pack ■ Do not put the waste toner pack into a fire. It could explode. ■ Be careful not to spill the toner. Do not inhale or allow it to get into your eyes. Handle the waste toner pack carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water. 1 Open the front cover of the printer. Figure 5-5 2 Remove the waste toner pack from the holder at the lower right hand side of the printer. Be careful not to spill the toner.
OPC belt cartridge Replace OPC belt cartridge message When the OPC belt cartridge runs out, the following message appears on the LCD. When you see this message, you must replace the OPC belt cartridge: REPLACE OPC BELT READY ■ Do not touch the surface of the OPC belt cartridge. If you touch it, it could degrade print quality. ■ Do not expose the OPC belt cartridge to light (more than 800 lux) for more than 2 minutes. This could degrade print quality.
4 Remove the OPC belt cartridge from the printer. Figure 5-10 5 Remove the tension release pins from both sides of the new OPC belt cartridge. Figure 5-11 6 Remove the protective sheet from the new OPC belt cartridge. Do not touch the green part of the OPC belt cartridge.
7 Put the new OPC belt cartridge into the printer guides with the flat side facing you. Figure 5-13 8 9 10 11 12 13 14 15 To lock the cartridge into the printer, push the belt cartridge lock levers that are on both sides of the OPC belt cartridge outwards. Close the top cover. Turn the printer power switch back on. Press any of the Menu buttons (+, –, Set or Back) to take the printer off line. Press + or – until RESET MENU appears.
Fusing unit Replace fusing unit message When the following message appears on the LCD panel, you must replace the fusing unit. REPLACE FUSER READY The fusing unit and the parts around it are hot! Be sure to wait until the fusing unit has cooled down sufficiently before replacing the fusing unit. If you touch the hot parts, you might get injured.
Replacing the fusing unit 1 2 Turn off the printer power switch. To avoid injury, wait until the printer has cooled down sufficiently before you replace the fusing unit. Open the back cover of the printer. Figure 5-14 3 To release the fusing unit from the printer, release the lock levers that are on both sides of the fusing unit as shown in Figure 5-15. Figure 5-15 4 Hold the handles on both sides as you take the fusing unit out of the printer.
5 Put the new fusing unit into the printer. Be sure to insert the fusing unit completely into the printer. Figure 5-17 6 Secure the fusing unit with the two lock levers that are on both sides of the fusing unit. Figure 5-18 7 Move the fusing unit pressure release levers to the Set position. Figure 5-19 8 9 10 11 12 13 14 Close the back cover. Turn the printer power switch back on. Press any of the Menu buttons (+, –, Set or Back) to take the printer off line. Press + or – until RESET MENU appears.
120K kit 120K kit When you see the following message on the LCD, you must replace the items in the 120K kit, which are the transfer belt cleaner, transfer roller, paper pick-up roller, separator pad and transfer belt. ■ We recommend that you call your service provider when you see the following message on the LCD panel: REPLACE 120K KIT READY ■ It is also recommended that your dealer or Brother Customer Service replace the paper pick-up roller, separator pad and transfer belt.
Replacing the 120K kit 1 Replacing the transfer belt cleaner Both ends of the transfer belt cleaner roller consist of metal bearings that connect the bias element to the power supply. These must be connected properly when you install the transfer belt cleaner. Be sure to check how to connect them properly by looking at the old transfer belt cleaner before you begin replacement. 1) Turn off the printer power switch. 2) Open the top cover of the printer. Figure 5-20 3) Remove the transfer belt cover.
5) Clean the area where the new transfer belt cleaner is to be installed with a dry cotton cloth. Figure 5-23 6) Put the new transfer belt cleaner into the printer by gently placing the brass bearings into the guides, and then pushing the handle down until the bearings click into place. Make sure the transfer belt cleaner is free to move slightly upwards (rotating slightly around the bearings) in the housing after you have installed it.
2 Replacing the transfer roller If you have the duplex unit installed, open the duplex back cover and the duplex inside unit first before you open the back cover of the printer. 1) Turn off the printer power switch. 2) Open the back cover of the printer. Figure 5-25 3) Release the transfer roller lock levers on the right and left-hand sides, and then lift the levers to release the transfer roller.
5) Put in the new transfer roller by holding the lock levers of the transfer roller and adjusting the angle of the transfer roller lever shafts (both sides) to match the transfer unit grooves. Put the transfer roller onto the shafts and place the roller onto the springs as shown below: Figure 5-28 Lock levers Transfer roller shaft Spring Figure 5-29 Figure 5-30 6) Push the lock levers down to lock the transfer roller into place. 7) Close the back cover. 8) Turn the printer power switch back on.
Cleaning Clean the outside and inside of the printer regularly with a dry soft cloth. When you replace the toner cartridge, make sure you clean the inside of the printer. If printed pages are stained with toner, clean the inside of the printer with a dry soft cloth. ■ Use water. Cleaning with volatile liquids such as thinner or benzine will damage the surface of the printer. ■ Do not use cleaning materials that contain ammonia. They could damage the printer, particularly the toner cartridges.
Cleaning the outside of the printer Clean the outside of the printer as follows: 1 Turn off the printer power switch and unplug the printer. 2 Take the paper tray out of the printer. 3 Wipe the outside of the printer with a soft cloth to remove dust. Dip the cloth in water and wring it out thoroughly for cleaning. Figure 5-31 4 Clean the paper guides of the paper tray with a dry soft cloth. Remove anything that is stuck inside the paper tray. Figure 5-32 5 6 Put the paper tray back in the printer.
Cleaning the inside of the printer When you clean the inside of the printer, pay attention to the following: ■ If your clothes are smeared with toner, wipe off the toner with a dry cloth. Immediately wash your clothes in cold water to avoid stains. ■ The fusing unit and the parts around it are hot! Never touch the shaded areas shown below. ■ Never touch or clean the transfer roller because print quality may be adversely affected. ■ Be careful not to inhale the toner.
■ Be careful you do not break the actuator while cleaning the registration roller and paper pick-up roller. ■ Make sure you do not put too much pressure on the registration roller and paper pick-up roller. This could damage them and cause poor print quality. Figure 5-36 4 Figure 5-37 Clean the transfer roller unit and the transfer roller guide with a dry soft cloth to prevent paper jams. Figure 5-38 5 Clean the exit roller.
7 Open the top cover. Figure 5-40 8 To release the lock, push the green belt cartridge lock levers that are on both sides inwards. Figure 5-41 9 Remove the OPC belt cartridge from the printer. Figure 5-42 ■ Do not touch the OPC belt surface with your bare hands or gloves. ■ If the belt is exposed for more than two minutes to a light source of 800 lux, the belt could be damaged.
10 Clean the OPC belt cartridge and the OPC belt cartridge case with a dry cotton cloth. Figure 5-43 11 Release the lock levers to remove the charging roller from the OPC belt cartridge. Figure 5-44 12 Figure 5-45 Clean the area where the charging roller is to be installed with a cotton cloth. Figure 5-46 13 Clean the surface of the charging roller with a cotton cloth. Figure 5-47 ■ Make sure you do not damage the brush of the charging roller.
16 Open the front cover of the printer. Figure 5-48 17 18 Take all the toner cartridges out of the printer. Clean the surface of the laser unit with a cotton cloth. Figure 5-49 19 Open the dust proof glass cover.
20 Clean the surface of the dust proof glass with a dry cotton swab. Figure 5-51 Do not use volatile liquids such as thinner or benzene for cleaning the dust proof glass. This might cause poor print quality. 21 22 23 24 Close the dust proof glass cover. Put all the toner cartridges and the OPC belt cartridge back in the printer. Close the front cover and the top cover. Plug the printer into the AC power outlet/socket, and then turn the printer power switch back on.
Shipping the printer ■ Once your printer has been set-up and used, we do not recommend that it be moved or shipped unless absolutely necessary. ■ Color laser printers are complex printing devices. Moving the printer or shipping it without properly removing the installed supplies can result in SEVERE damage to the printer. As a result, your printer may not operate properly afterwards. ■ If the printer must be shipped, please go to http://solutions.brother.
6 Troubleshooting If you do not follow the instructions for using the printer, you may be responsible for all repairs. LCD messages If any problems occur, the printer automatically stops printing, diagnoses the problem, and displays the resulting message on the LCD to alert you. Take the appropriate action, referring to the following tables. If you cannot clear the problem, call the dealer you bought the printer from or Brother Customer Service. .
Error message Remarks NO TRAY 1/2 The indicated paper tray was not detected,install it, or make sure it is inserted properly. SIZE ERROR T2 Specify the correct paper size for the indicated tray. SIZE ERROR DX Can only Duplex on specified sizes. Check the printer driver settings and the paper size in the paper tray. STACKER FULL Remove the paper from the output tray. MEDIA MISMATCH Media mismatch between the Printer and the Printer Driver setting. Put XX in Tray <1/2>.
Maintenance messages Error Message Meaning Action When the mark blinks ( ), the indicated color toner is nearly empty. K: Black, C: Cyan, M: Magenta, Y: Yellow. When the toner becomes empty, the indicator disappears completely. Be ready to replace the toner cartridges when the toner is nearly empty. Replace it when the toner becomes empty. REPLACE OPC BELT It is time to replace the OPC belt cartridge. Replace the OPC belt cartridge. REPLACE FUSER It is time to replace the fusing unit.
Call service messages When any of the following messages appear on the LCD, turn off the printer. Wait a few seconds, and then turn the printer on again. If this does not clear the problem, call your dealer or Brother Customer Service. Tell them the message number for quick troubleshooting. Call Service Message Meaning Action ERROR S01 SERVICE CALL Fatal error EX Turn off the printer. Wait a few seconds, and then turn it on again. ERROR S02 SERVICE CALL ADRL error EX Turn off the printer.
Call Service Message Meaning Action ERROR H66 SERVICE CALL NVRAM write error Turn off the printer. Wait a few seconds, and then turn it on again. ERROR H67 SERVICE CALL NVRAM read error Turn off the printer. Wait a few seconds, and then turn it on again. ERROR H68 SERVICE CALL NVRAM bus error Turn off the printer. Wait a few seconds, and then turn it on again. ERROR H73 SERVICE CALL Flash read error Turn off the printer. Wait a few seconds, and then turn it on again.
Call Service Message Meaning Action ERROR EF0 WARNING Cooling fan error Turn off the printer. Wait a few seconds, and then turn it on again. ERROR EF3 WARNING Laser fan error Turn off the printer. Wait a few seconds, and then turn it on again. ERROR EF4 WARNING Fuser fan error Turn off the printer. Wait a few seconds, and then turn it on again. ERROR EF5 WARNING Charger HV unit error Turn off the printer. Wait a few seconds, and then turn it on again.
Paper jams and how to clear them If paper jams inside the printer, the printer will stop. One of the following LCD messages will appear to tell you where to find the jammed paper. E C B A1 D A2 Figure 6-1 JAM A1 Paper jam in the standard paper tray (TRAY1) JAM A2 Paper jam in the optional lower tray (TRAY2) JAM B Paper jam at the entrance to the fusing roller. JAM C Paper jam where the paper comes out of the printer.
■ Do not touch the toner surface of the jammed paper. It might stain your hands or clothes. ■ After removing the jammed paper, and the next printed page is stained with toner, print several test pages before restarting your print job. ■ Remove the jammed paper carefully to prevent spreading toner. ■ Take care not to stain your hands and clothes. Wash toner stains immediately with cold water. ■ Never touch the transfer roller. ■ If the paper in the paper tray is creased at the edges, paper jams can occur.
JAM B (paper jam at the entrance to the fusing roller) JAM B If there is a paper jam at the entrance to the fusing roller, follow the same steps to remove the jammed paper as for JAM C (paper jam where the paper comes out of the printer). Otherwise, follow the steps below: The fusing roller is extremely hot during operation. Remove the paper carefully. If you have the duplex unit installed, open the duplex back cover and then duplex inside unit first before open the back cover of the printer.
If the paper is caught in the fusing roller, follow the steps below: 4 Open the back cover. Figure 6-5 5 Release the fusing unit pressure release levers on both sides. Figure 6-6 6 Remove the jammed paper at the back of the printer by holding it with both hands and pulling it slowly toward you. Figure 6-7 7 8 Lock the fusing unit pressure release levers and close the top cover. Close the back cover.
JAM C (paper jam where the paper comes out of the printer) JAM C If paper has passed behind the back cover and there is a paper jam where the paper comes out, follow the steps below: If you have the duplex unit installed, open the duplex back cover and then the duplex inside unit first before opening the back cover of the printer. 1 Open the back cover and release the fusing unit pressure release levers. Figure 6-8 2 Remove the jammed paper by pulling it out slowly.
3 Reset the fusing unit pressure release levers. Figure 6-10 4 Close the back cover.
JAM D (paper jam in the lower part of the duplex unit) JAM D If there is a paper jam in the lower part of the duplex unit, follow these steps: 1 Open the duplex back cover. Figure 6-12 2 Remove the jammed paper by pulling it out slowly. Figure 6-13 3 Close the duplex back cover.
JAM E (paper jam in the upper part of the duplex unit) JAM E If there is a paper jam in the upper part of the duplex unit, follow these steps: 1 Open the duplex back cover. Figure 6-14 2 Open the duplex inside unit.
3 If the paper is caught in the lower exit of the duplex unit, remove the jammed paper by pulling it out slowly. Figure 6-16 4 If the jammed paper is at the upper exit of the duplex unit, remove it by rotating the green pinch roller downwards to feed the paper out through the exit of the unit. Figure 6-17 5 Close the duplex inside unit and the duplex back cover.
Improving the print quality If you are having problems with print quality, please do a test print first (press the Set button 3 times). If the problem appears on the printout, then match it to one of the examples below and follow the recommendation. If the problem does not appear on the test print, please check driver settings and the interface cables as the problem may not lie with printer.
Examples of poor print quality Recommendation Black streaks or bands down the page 1) Identify the missing color and replace that toner cartridge. 2) Replace the OPC belt cartridge. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789.
Examples of poor print quality Recommendation Toner scatter or toner stain 1) Identify the color causing the problem and replace that toner cartridge. 2) Replace the OPC belt cartridge. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Examples of poor print quality Recommendation Wrinkle 1) Change to a recommended type of paper, and then check that the problem is solved. 2) Check that the back cover is closed properly. 3) Check that the transfer roller is installed properly. 4) Check that the fusing unit is installed properly. 5) Replace the fusing unit. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789.
Q&A You may occasionally encounter a difficulty with your HL-2700CN printer. This section contains frequently asked questions and the answers. Find your question below, and then follow the recommended steps. You can correct most problems yourself. Setting up the printer hardware Question Recommendation The printer does not come on. Check the following: ■ The printer is securely plugged into the AC power outlet/socket. ■ The power source is active. ■ The power switch is on. The printer does not print.
Setting up the printer Question Recommendation I cannot print from my application software. ■ Make sure that the supplied Windows® printer driver is installed properly and selected in your application software. I cannot print the entire page. ■ Check that the size of paper in the feeder is the same as the paper size you selected in your application or in the printer driver. ■ Check that the interface cable is connected to the printer and computer securely. Computer indicates a device time-out.
Paper handling Question Recommendation The printer does not feed paper. ■ Check to see if the Alarm LED is on. If so, the paper tray may be out of paper or not properly inserted. If it is empty, put a new stack of paper in the paper tray. ■ If there is paper in the paper tray, make sure that it is straight. If the paper is curled, you should straighten it before printing. Sometimes it is helpful to remove the paper, turn the stack over, and then put it back in the paper tray.
Printing Question Recommendation The printer prints unexpectedly or it prints incorrect characters. ■ Cancel the print job from your computer. Then, turn the printer off and on, or reset the printer and try your print job again. ■ Make sure your application software is properly set up to use this printer. Check the printer driver settings or printer settings in your application software. The computer hangs up when the printer starts printing, or an application error occurs.
A Appendix Printer specifications Printing Print method Electrophotography by semiconductor laser beam scanning Laser Wavelength 780 nm Output 5 mW max.
Features CPU MIPS TMPR4955 (300 MHz) Emulation Automatic emulation selection PCL5C and PCL 6 BR-Script3 HP-GL EPSON FX850 IBM Proprinter XL Interface Automatic interface selection among IEEE 1284 Parallel, 10/100BASE-TX Ethernet, Hi-Speed USB 2.
Electrical and mechanical Power Source Power consumption Noise Temperature Humidity Dimensions (W x D x H) U.S.A. and Canada AC 120 V, 50/60 Hz Europe and Australia AC 220 to 240 V, 50/60 Hz Printing (Average) 670 W or less Stand-by 200 W or less Stand-by in sleep mode 35 W or less Printing LWAd = 6.6 bels or less Stand-by LWAd = 5.4 bels or less Operating 10 to 32.5°C (50°F to 90.
Paper specifications Paper handling Paper input Paper output Standard paper tray (Tray 1) Up to 250 sheets of 75 g/m2 (20 lb) Optional lower tray (Tray 2) Up to 530 sheets of 75 g/m2 (20 lb) Optional legal tray (Tray 1) Up to 250 sheets of 75 g/m2 (20 lb) Face-down print delivery Up to 250 sheets of 75 g/m2 (20 lb) Media specifications Media types Media weights Media sizes Standard paper tray Plain paper, Envelopes, Transparencies, Labels, Thick paper Optional lower tray Plain paper, Thick p
INDEX - button ...................................................3-2, 3-3 F Symbols Factory settings ..................................3-22, 3-23 Fusing unit ..................................................5-13 + button ..................................................3-2, 3-3 Numerics 120K kit .......................................................5-16 A Accessories and supplies ............................ 1-vi Accessories tab .............................................2-8 Alarm LED ..........
PCL printer driver ..........................................2-2 Power save mode .........................................1-7 PRINT MENU menu ....................................3-13 Print quality ...................................................2-4 Printer driver .................................2-1, 2-2, 2-10 Printer status messages ...............................3-7 PROOF data ...............................................3-28 Protective sheet ..........................................
