Multi-Protocol On-board Ethernet Print Server and Wireless (IEEE 802.11b/g) Ethernet Print Server NETWORK USER’S GUIDE HL-2150N HL-2170W Please read this manual thoroughly before using the printer. Keep the CD-ROM in a convenient place so you can use it quickly if you need to. Please visit us at http://solutions.brother.com where you can get product support, the latest driver updates and utilities, and answers to frequently asked questions (FAQs) and technical questions.
Definitions of warnings, cautions and notes We use the following icons throughout this User’s Guide: Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features. Improper Setup icons alert you to devices and operations that are not compatible with the printer. Trademarks Brother and the Brother logo are registered trademarks and BRAdmin Light and BRAdmin Professional are trademarks of Brother Industries, Ltd.
IMPORTANT NOTE: This product is approved for use in the country of purchase only. Do not use this product outside the country of purchase as it may violate the wireless telecommunication and power regulations of that country. Windows® XP in this document represents Windows® XP Professional, Windows® XP Professional x64 Edition and Windows® XP Home Edition. Windows Server® 2003 in this document represents Windows Server® 2003 and Windows Server® 2003 x64 Edition.
Table of Contents 1 Introduction 1 Overview....................................................................................................................................................1 Network features........................................................................................................................................2 Network printing...................................................................................................................................
4 Wireless configuration for Windows® using the Brother installer application (For HL-2170W) 24 Configuration in Infrastructure mode .......................................................................................................24 Before configuring the wireless settings ............................................................................................24 Configure the wireless settings.......................................................................................................
9 Internet printing for Windows® 94 Overview..................................................................................................................................................94 IPP printing for Windows® 2000/XP, Windows Vista® and Windows Server® 2003 ...............................94 For Windows Vista® ..........................................................................................................................94 For Windows® 2000/XP and Windows Server® 2003 .................
15 Troubleshooting 113 Overview................................................................................................................................................113 General problems ..................................................................................................................................113 Network print software installation problems .........................................................................................114 Printing problems........................
1 Introduction 1 1 Overview 1 The Brother printer can be shared on a 10/100Mb wired or IEEE 802.11b/802.11g wireless (HL-2170W only) Ethernet network using the internal network print server. The print server provides printing services for Windows® 2000/XP/XP Professional x64 Edition, Windows Vista®, Windows Server® 2003/ 2003 x64 Edition supporting the TCP/IP protocols and Macintosh OS® X 10.2.4 or greater supporting TCP/IP.
Introduction Network features 1 1 The Brother HL-2100 series have the following basic network features. Network printing 1 The print server provides printing services for Windows® 2000/XP, Windows Vista® and Windows Server® 2003 supporting the TCP/IP protocols and Macintosh supporting TCP/IP (Mac OS® X 10.2.4 or greater). Management utilities 1 BRAdmin Light 1 BRAdmin Light is a utility for initial setup of Brother network connected devices.
Introduction Web Based Management (web browser) 1 1 Web Based Management (web browser) is a utility for managing network connected Brother devices, using the HTTP (Hyper Text Transfer Protocol). This utility can view the status of Brother products on your network and configure the machine or network settings using a standard web browser that is installed on your computer. For more information, see Chapter 13: Web Based Management.
Introduction Network Shared printing 1 In a Network Shared environment, each computer sends data via a centrally controlled computer. This type of computer is often called a “Server” or a “Print Server”. Its job is to control the printing of all print jobs. Windows R Windows R Windows R 4 TCP/IP Windows 3 R 2 1 1 Network Shared 2 Also known as “Server” or “Print server” 3 Printer 4 TCP/IP or USB In a larger network, we recommend a Network Shared printing environment.
Introduction Wireless network connection examples (HL-2170W) 1 1 Connected to a computer with an access point in the network (Infrastructure mode) 1 This type of network has a central access point at the heart of the network. The access point can also act as a bridge or a gateway to a wired network. When the Brother wireless printer (your printer) is part of this network, it receives all print jobs via an access point.
Introduction Protocols 1 1 TCP/IP protocols and functionalities 1 Protocols are the standardized sets of rules for transmitting data on a network. Protocols allow users to gain access to network connected resources. The print server used on this Brother product supports the TCP/IP (Transmission Control Protocol/Internet Protocol) protocol. TCP/IP is the most popular set of protocols used for communication such as Internet and E-mail.
Introduction IPP 1 1 Internet Printing Protocol (IPP Version 1.0) allows you to print documents directly to any accessible printer via the internet. mDNS 1 mDNS allows the Brother print server to automatically configure itself to work in a Mac OS® X Simple Network Configured system. (Mac OS® X 10.2.4 or greater). TELNET 1 The Brother print server supports TELNET server for command line configuration.
2 Configuring your printer for a network 2 Overview 2 2 Before using your Brother printer in a network environment, you must configure the TCP/IP settings. In this chapter, you will learn the basic steps required to print over the network using the TCP/IP protocol. We recommend that you use the Brother installer application on the CD-ROM we have provided with the printer.
Configuring your printer for a network Subnet mask 2 Subnet masks restrict network communication. Example: Computer 1 can talk to Computer 2 2 • Computer 1 IP Address:192.168.1.2 Subnet Mask:255.255.255.0 • Computer 2 IP Address:192.168.1.3 Subnet Mask:255.255.255.0 Note 0 denotes that there is no limit to communication at this part of the address. In the above example, we can communicate with anything that has an IP address that begins with 192.168.1.X.
Configuring your printer for a network Setting the IP address and subnet mask 2 Using the BRAdmin Light utility to configure your network printer 2 BRAdmin Light 2 The BRAdmin Light utility is designed for initial setup of Brother network connected devices. It can also search for Brother products in a TCP/IP environment, view the status and configure basic network settings, such as IP address.
Configuring your printer for a network c Double-click the unconfigured device. Windows® Macintosh® 2 Note • If the print server is set to its factory default settings without using a DHCP/BOOTP/RARP server, the device will appear as Unconfigured in the BRAdmin Light utility screen. • You can find the node name and Ethernet address by printing out the Printer Settings Page. See Printing the Printer Settings Page on page 100. d Choose STATIC from Boot Method.
Configuring your printer for a network Changing the print server settings 2 Note For the wireless network users, you need to configure the wireless settings to change the printer settings. See Configuring the wireless network settings (For HL-2170W) on page 15. Using the BRAdmin Light utility to change the print server settings a 2 2 Start the BRAdmin Light utility.
Configuring your printer for a network Using the BRAdmin Professional utility to change print server settings (for Windows®) 2 Note • Please use the latest version of the BRAdmin Professional utility that is available as a download from http://solutions.brother.com This utility is only available for Windows® users. 2 • Node name: The Node name for each Brother device on the network appears in BRAdmin Professional.
Configuring your printer for a network Using Web Based Management (web browser) to change the print server settings 2 A standard web browser can be used to change your print server settings using the HTTP (Hyper Text Transfer Protocol). See How to configure the print server settings using Web Based Management (web browser) on page 107. Using other methods to change print server settings 2 2 You can configure your network printer using other methods.
3 Configuring the wireless network settings (For HL-2170W) Overview 3 3 To connect your printer to your wireless network, you need to follow the steps in the Quick Setup Guide or the Network User’s Guide. We recommend that you use the Brother installer application on the CD-ROM which we have provided with the printer.
Configuring the wireless network settings (For HL-2170W) Channels Wireless networks use channels. Each wireless channel is on a different frequency. There are up to 14 different channels that can be used when using a wireless network. However, in many countries the number of channels available are restricted. For further information, see Ethernet wireless network on page 127. Authentication and encryption 3 Most wireless networks use some kind of security settings.
Configuring the wireless network settings (For HL-2170W) • CKIP The original Key Integrity Protocol for LEAP by Cisco Systems, Inc. Network Key There are some rules for each security method: • Open system/Shared key with WEP 3 This key is a 64-bit or 128-bit value that must be entered in an ASCII or hexadecimal format. 64 (40) bit ASCII: Uses 5 text characters. e.g. “WLLAN” (this is case sensitive). 64 (40) bit hexadecimal: Uses 10 digits of hexadecimal data. e.g.
Configuring the wireless network settings (For HL-2170W) Step by step chart 3 For Infrastructure mode a 3 Confirm your network environment. See page 20 Infrastructure mode Ad-hoc mode Connected to a computer with an access point b Connected to a wireless capable computer without an access point Confirm your wireless network setup method.
Configuring the wireless network settings (For HL-2170W) For Ad-hoc mode a 3 Confirm your network environment. See page 20 Ad-hoc mode Infrastructure mode Connected to a wireless capable computer without an access point b or See page 18 Connected to a computer with an access point You need to configure the wireless network settings by using the Brother installer application. Using the Brother installer application c Configure your printer for a wireless network.
Configuring the wireless network settings (For HL-2170W) 1. Confirm your network environment 3 Connected to a computer with an access point in the network (Infrastructure mode) 3 This type of network has a central access point at the heart of the network. The access point can also act as a bridge or a gateway to a wired network. When your Brother wireless printer is part of this network, it receives all print jobs via the access point.
Configuring the wireless network settings (For HL-2170W) 2. Confirm your wireless network setup method in infrastructure mode 3 There are three methods to configure your wireless network printer; by using the Brother installer application on the CD-ROM (recommended), using the one-push wireless setting mode and using the PIN Method of Wi-Fi Protected Setup™. The setup process will be different depending on your network environment.
Configuring the wireless network settings (For HL-2170W) Configuration using the one-push wireless setting mode 3 If your wireless access point (A) supports either SecureEasySetup™, Wi-Fi Protected Setup™ (PBC 1) or AOSS™, you can configure the machine without a computer.
Configuring the wireless network settings (For HL-2170W) 3. Configure your printer for a wireless network 3 Using the Brother installer application on the CD-ROM to configure your wireless network printer (Recommended) 3 For installation, see Wireless configuration for Windows® using the Brother installer application (For HL-2170W) in Chapter 4 or Wireless configuration for Macintosh® using the Brother installer application (For HL-2170W) in Chapter 5.
4 Wireless configuration for Windows® using the Brother installer application (For HL-2170W) 4 Configuration in Infrastructure mode 4 Before configuring the wireless settings 4 4 IMPORTANT • If you are going to connect the printer to your network, we recommend that you contact your system administrator prior to installation. You must know your wireless network settings before you proceed with this installation.
Wireless configuration for Windows® using the Brother installer application (For HL-2170W) d Click Wireless Network users. 4 Note For Windows Vista®, when the User Account Control screen appears, click Allow. e Choose Wireless Setup and Driver Install (Recommended) or Wireless Setup Only, and then click Next.
Wireless configuration for Windows® using the Brother installer application (For HL-2170W) f Choose Step by Step install (Recommended) and then click Next. 4 g Choose With cable (Recommended) and then click Next. h Connect the Brother wireless device to your access point using a network cable and click Next.
Wireless configuration for Windows® using the Brother installer application (For HL-2170W) i Choose the printer you wish to configure, and click Next. If the list is blank, check if the access point and the printer are powered on, and then click Refresh. 4 Note The default Node name is “BRNxxxxxxxxxxxx”. j The wizard will search for wireless networks available from your printer. Choose the access point you wish to associate the printer with, and then click Next.
Wireless configuration for Windows® using the Brother installer application (For HL-2170W) • If your access point is set to not broadcast the SSID you can manually add it by clicking the Add button. Follow the on-screen instructions for entering the Name (SSID), and then click Next. 4 k If your network is not configured for Authentication and Encryption, the following screen will appear. To continue configuration, click OK and go to m.
Wireless configuration for Windows® using the Brother installer application (For HL-2170W) l If your network is configured for Authentication and Encryption, the following screen will appear. When configuring your Brother wireless printer, you must ensure that it is configured to match the Authentication and Encryption settings of your existing wireless network. Choose the Authentication Method and Encryption Mode from the pull-downs in each setting box.
Wireless configuration for Windows® using the Brother installer application (For HL-2170W) n Disconnect the network cable between your access point (hub or router) and the printer, and click Next. 4 You have completed the wireless setup. If you chose to install the printer driver in step e, Go to Installing the printer driver on page 44.
Wireless configuration for Windows® using the Brother installer application (For HL-2170W) Configuration using the automatic wireless (one-push) method 4 IMPORTANT If you are going to connect the printer to your network, we recommend that you contact your system administrator prior to installation. a b c Make sure that the power cord is plugged in. d Put the supplied CD-ROM into your CD-ROM drive. The opening screen will appear automatically. Choose your printer model and the language.
Wireless configuration for Windows® using the Brother installer application (For HL-2170W) f Click Wireless Network users. 4 Note For Windows Vista®, when the User Account Control screen appears, click Allow. g Choose Wireless Setup and Driver Install (Recommended) or Wireless Setup Only, and then click Next.
Wireless configuration for Windows® using the Brother installer application (For HL-2170W) h Choose Automatic install (Advanced) and click Next. 4 i Confirm the on-screen message and click Next. j Press the wireless setup button located at the back of the machine for less than 2 seconds as show in the illustration below. This will put the printer in one-push wireless setting mode.
Wireless configuration for Windows® using the Brother installer application (For HL-2170W) k The printer starts the one-push wireless setting mode. The printer searches for an access point that supports SecureEasySetup™, Wi-Fi Protected Setup™ or AOSS™ for 2 minutes. l Put your access point in the SecureEasySetup™ mode, the Wi-Fi Protected Setup™ mode or the AOSS™ mode, depending on what is supported by your access point. Please refer to the instruction manual that came with your access point.
Wireless configuration for Windows® using the Brother installer application (For HL-2170W) n Click Next or Finish. 4 You have completed the wireless setup. If you chose to install the printer driver in step g, Go to the next step. o Check the box after you confirm that you have completed the wireless settings, and then click Next. Go to Installing the printer driver on page 44.
Wireless configuration for Windows® using the Brother installer application (For HL-2170W) Configuration in Ad-hoc mode 4 Before configuring the wireless settings 4 IMPORTANT • If you have previously configured the wireless settings of the printer, you must reset the print server back to the default factory settings (see Restoring the network settings to factory default on page 100). 4 • If you are using Personal Firewall software (e.g. Windows Firewall), disable it.
Wireless configuration for Windows® using the Brother installer application (For HL-2170W) d Click Wireless Network users. 4 Note For Windows Vista®, when the User Account Control screen appears, click Allow. e Choose Wireless Setup and Driver Install (Recommended) or Wireless Setup Only, and then click Next.
Wireless configuration for Windows® using the Brother installer application (For HL-2170W) f Choose Step by Step install (Recommended) and then click Next. 4 g Choose Without cable (Advanced) and then click Next. h Read the Important Notice to enable the wireless interface. Hold down the Go button for 10 seconds, and then release the Go button when the printer prints a Network Configuration page. Check the box after you confirm the wireless setting is enabled, and then click Next.
Wireless configuration for Windows® using the Brother installer application (For HL-2170W) Note To confirm the wireless setting is enabled, check the text to the right side of IEEE 802.11b/g in the Node Type section on the Network Configuration page. Active means that the wireless setting is enabled and Inactive means that the wireless setting is disabled. If the wireless setting is disabled, press the Go for 10 seconds again. 4 i You need to temporarily change your computer’s wireless settings.
Wireless configuration for Windows® using the Brother installer application (For HL-2170W) j To communicate with the un-configured wireless printer, temporarily change the wireless settings on your computer to match your printer’s default settings shown on this screen. Check the box after you confirm these settings, and then click Next.
Wireless configuration for Windows® using the Brother installer application (For HL-2170W) 6 k Check the Wireless Network Connection status. It may take a few minutes to change from 0.0.0.0 to 169.254.x.x IP address to be shown on screen (where x.x. are numbers between 1 and 254). Choose the printer you wish to configure, and click Next. If the list is blank, check if the printer is powered on, and then click Refresh. 4 Note The default Node name is “BRWxxxxxxxxxxxx”.
Wireless configuration for Windows® using the Brother installer application (For HL-2170W) • If your target Ad-hoc network does not appear on the list, you can manually add it by clicking the Add button. Check This is an Ad-hoc network and there is no access point., and then enter the Name (SSID) and the Channel number, and then click Next. 4 m If your network is not configured for Authentication and Encryption, the following screen will appear. To continue configuration, click OK and go to o.
Wireless configuration for Windows® using the Brother installer application (For HL-2170W) Note • If you want to setup more than WEP key1, click Advanced. • If you do not know the Authentication or Encryption settings for your network, contact your network administrator. • If the Authentication Method is set to Open System and the Encryption Mode is set to WEP, an error indication will NOT appear if the Network key is incorrect. o Click Next. The settings will be sent to your printer.
Wireless configuration for Windows® using the Brother installer application (For HL-2170W) Installing the printer driver 4 Improper Setup DO NOT try to cancel any of the screens during this installation. If your wireless settings fail, an error message will appear during the installation of the printer driver and the installation will be terminated. If you encounter this failure, please go back to step 1 and setup the wireless connection again. a The driver installation starts.
Wireless configuration for Windows® using the Brother installer application (For HL-2170W) c Choose Search the network for devices and choose from a list of discovered devices (Recommended). Or enter your printer's IP address or its node name. Click Next. 4 Note You can find your printer’s IP address and the node name by printing out the Printer Settings Page. See Printing the Printer Settings Page on page 100. d Choose your printer, and then click Next.
Wireless configuration for Windows® using the Brother installer application (For HL-2170W) e Click Finish. 4 Note • If you want to register your product on-line, check On-Line Registration. • If you do not want to set your printer as Default printer, uncheck Set as Default Printer. • If you disable the Personal Firewall software (e.g. Windows Firewall), Turn it back on. Setup is now complete.
5 Wireless configuration for Macintosh® using the Brother installer application (For HL-2170W) 5 Configuration in Infrastructure mode 5 Before configuring the wireless settings 5 IMPORTANT • If you are going to connect the printer to your network, we recommend that you contact your system administrator prior to installation. You must know your wireless network settings before you proceed with this installation.
Wireless configuration for Macintosh® using the Brother installer application (For HL-2170W) c Click Install Printer Driver on the menu screen. 5 d Click Wireless Network users. e Choose Wireless Setup and Driver Install (Recommended) or Wireless Setup Only, and then click Next.
Wireless configuration for Macintosh® using the Brother installer application (For HL-2170W) f Choose Step by Step install (Recommended) and then click Next. 5 g Choose With cable (Recommended) and then click Next. h Connect the Brother wireless device to your access point using a network cable and click Next.
Wireless configuration for Macintosh® using the Brother installer application (For HL-2170W) i Choose the printer you wish to configure, and click Next. If the list is blank, check if the access point and the printer are powered on, and then click Refresh. 5 Note The default Node name is “BRNxxxxxxxxxxxx”. j The wizard will search for wireless networks available from your printer. Choose the access point you wish to associate the printer with, and then click Next.
Wireless configuration for Macintosh® using the Brother installer application (For HL-2170W) • If your access point is set to not broadcast the SSID you can manually add it by clicking the Add button. Follow the on-screen instructions for entering the Name (SSID), and then click Next. 5 k If your network is not configured for Authentication and Encryption, the following screen will appear. To continue configuration, click OK and go to m.
Wireless configuration for Macintosh® using the Brother installer application (For HL-2170W) l If your network is configured for Authentication and Encryption, the following screen will appear. When configuring your Brother wireless printer, you must ensure that it is configured to match the Authentication and Encryption settings of your existing wireless network. Choose the Authentication Method and Encryption Mode from the pull-downs in each setting box.
Wireless configuration for Macintosh® using the Brother installer application (For HL-2170W) n Disconnect the network cable between your access point (hub or router) and the printer, and click Next. 5 You have completed the wireless setup. If you chose to install the printer driver in step e, Go to Installing the printer driver on page 66.
Wireless configuration for Macintosh® using the Brother installer application (For HL-2170W) Configuration using the automatic wireless (one-push) method 5 IMPORTANT If you are going to connect the printer to your network, we recommend that you contact your system administrator prior to installation. a b c d Make sure that the power cord is plugged in. e Click Install Printer Driver on the menu screen. Turn on your printer and wait until the printer is in the Ready state.
Wireless configuration for Macintosh® using the Brother installer application (For HL-2170W) f Click Wireless Network users. 5 g Choose Wireless Setup and Driver Install (Recommended) or Wireless Setup Only, and then click Next. h Choose Automatic install (Advanced) and click Next.
Wireless configuration for Macintosh® using the Brother installer application (For HL-2170W) i Confirm the on-screen message and click Next. 5 j Press the wireless setup button located at the back of the machine for less than 2 seconds as show in the illustration below. This will put the printer in one-push wireless setting mode. This feature will automatically detect which mode your access point uses for one-push configuration (SecureEasySetup™, Wi-Fi Protected Setup™ or AOSS™) of your printer.
Wireless configuration for Macintosh® using the Brother installer application (For HL-2170W) m Wait for the Ready LED (Go button) of your printer to indicate connection succeeded. The Ready LED will turn on for 5 minutes. (See the table below) This indication means the machine has successfully connected to your router or access point. You can now use your printer on the wireless network.
Wireless configuration for Macintosh® using the Brother installer application (For HL-2170W) n Click Next or Finish. 5 You have completed the wireless setup. If you chose to install the printer driver in step g, Go to the next step. o Check the box after you confirm that you have completed the wireless settings, and then click Next. Go to Installing the printer driver on page 66.
Wireless configuration for Macintosh® using the Brother installer application (For HL-2170W) Configuration in Ad-hoc mode 5 Before configuring the wireless settings 5 IMPORTANT • If you have previously configured the wireless settings of the printer, you must reset the print server back to the default factory settings (see Restoring the network settings to factory default on page 100). • If you are using Personal Firewall software, disable it.
Wireless configuration for Macintosh® using the Brother installer application (For HL-2170W) d Click Wireless Network users. 5 e Choose Wireless Setup and Driver Install (Recommended) or Wireless Setup Only, and then click Next. f Choose Step by Step install (Recommended) and then click Next.
Wireless configuration for Macintosh® using the Brother installer application (For HL-2170W) g Choose Without cable (Advanced) and then click Next. 5 h Read the Important Notice to enable the wireless interface. Hold down the Go button for 10 seconds, and then release the Go button when the printer prints a Network Configuration page. Check the box after you confirm the wireless setting is enabled, and then click Next.
Wireless configuration for Macintosh® using the Brother installer application (For HL-2170W) i You need to temporarily change your computer’s wireless settings. Follow the on-screen instructions. Make sure you take notes on all the settings such as SSID or channel of your computer. You will need them to return your computer back to its original wireless settings, and then click Next.
Wireless configuration for Macintosh® using the Brother installer application (For HL-2170W) 2 Click the Network tab to see the available wireless devices. You can see the Brother wireless print server in the Network option. Select SETUP. 3 Your wireless network is connected successfully. k Choose the printer you wish to configure, and click Next. If the list is blank, check if the printer is powered on, and then click Refresh. 5 Note The default Node name is “BRWxxxxxxxxxxxx”.
Wireless configuration for Macintosh® using the Brother installer application (For HL-2170W) • If your target Ad-hoc network does not appear on the list, you can manually add it by clicking the Add button. Check This is an Ad-hoc network and there is no access point., and then enter the Name (SSID) and the Channel number, and then click Next. 5 m If your network is not configured for Authentication and Encryption, the following screen will appear. To continue configuration, click OK and go to o.
Wireless configuration for Macintosh® using the Brother installer application (For HL-2170W) Note • If you want to setup more than WEP key1, click Advanced. • If you do not know the Authentication or Encryption settings for your network, contact your network administrator. • If the Authentication Method is set to Open System and the Encryption Mode is set to WEP, an error indication will NOT appear if the Network key is incorrect. o Click Next. The settings will be sent to your printer.
Wireless configuration for Macintosh® using the Brother installer application (For HL-2170W) Installing the printer driver 5 Improper Setup DO NOT try to cancel any of the screens during this installation. If your wireless settings fail, an error message will appear during the installation of the printer driver and the installation will be terminated. If you encounter this failure, please go back to step 1 and setup the wireless connection again. a 5 The driver installation starts.
Wireless configuration for Macintosh® using the Brother installer application (For HL-2170W) • If your printer fails to appear on the list, reset the print server back to the default factory settings (see Restoring the network settings to factory default on page 100) and try the wireless setup again. c When this screen appears, click OK. 5 For Mac OS® X 10.3 or greater users: Setup is now complete. d When this screen appears, click Add. e Make the following selection.
Wireless configuration for Macintosh® using the Brother installer application (For HL-2170W) f Choose your printer, and then click Add. 5 Note • If there is more than one of the same printer model connected on your network, the Ethernet address (MAC address) will be displayed after the model name. • You can find your printer’s Ethernet address (MAC address) by printing out the Printer Settings Page. See Printing the Printer Settings Page on page 100.
6 Wireless configuration using the one-push wireless setting mode (For HL-2170W) 6 Overview 6 If your wireless access point supports either SecureEasySetup™, Wi-Fi Protected Setup™ (PBC 1) or AOSS™, you can configure the machine easily without a computer. Your Brother printer has one-push wireless setting mode. This feature automatically detects which mode your access point uses for one-push configuration (SecureEasySetup™, Wi-Fi Protected Setup™ or AOSS™).
Wireless configuration using the one-push wireless setting mode (For HL-2170W) How to configure your wireless printer, using the one-push wireless setting mode 6 IMPORTANT If you are going to connect the printer to your network, we recommend that you contact your system administrator prior to installation. a Press the wireless setup button located at the back of the machine for less than 2 seconds as show in the illustration below. This will put the printer in one-push wireless setting mode.
Wireless configuration using the one-push wireless setting mode (For HL-2170W) d Wait for the Ready LED (Go button) of your printer to indicate connection succeeded. The Ready LED will turn on for 5 minutes. (See the table below) This indication means the machine has successfully connected to your router or access point. You can now use your printer on the wireless network.
Wireless configuration using the one-push wireless setting mode (For HL-2170W) For Windows® users 6 Improper Setup DO NOT try to cancel any of the screens during this installation. a Turn on your computer. (You must be logged on with Administrator rights.) Close any applications running before configuration. b Put the supplied CD-ROM into your CD-ROM drive. The opening screen will appear automatically. Choose your printer model and the language. c Click Install Printer Driver on the menu screen.
Wireless configuration using the one-push wireless setting mode (For HL-2170W) Note For Windows Vista®, when the User Account Control screen appears, click Allow. e Choose Driver Install Only, and then click Next. f When the License Agreement window appears, click Yes if you agree to the License Agreement.
Wireless configuration using the one-push wireless setting mode (For HL-2170W) g Choose Standard Installation, and then click Next. h Choose Search the network for devices and choose from a list of discovered devices (Recommended). Or enter your printer's IP address or its node name. Click Next. 6 Note You can find your printer’s IP address and the node name by printing out the Printer Settings Page. See Printing the Printer Settings Page on page 100.
Wireless configuration using the one-push wireless setting mode (For HL-2170W) i Choose your printer, and then click Next. Note If your printer takes a long time (about 1 minute) to appear on the list, click Refresh. j 6 Click Finish. Note • If you want to register your product on-line, check On-Line Registration. • If you do not want to set your printer as Default printer, uncheck Set as Default Printer. Setup is now complete.
Wireless configuration using the one-push wireless setting mode (For HL-2170W) For Macintosh® users 6 Improper Setup DO NOT try to cancel any of the screens during this installation. a b Turn on your Macintosh®. Put the supplied CD-ROM into your CD-ROM drive. Double-click the HL2100 icon on your desktop. Double-click the Start Here icon. Choose your printer model and the language. 6 c Click Install Printer Driver on the menu screen. d Click Wireless Network users.
Wireless configuration using the one-push wireless setting mode (For HL-2170W) e Choose Driver Install Only, and then click Next. Follow the on-screen instructions. Then, restart your Macintosh®. 6 For Mac OS® X 10.2.4 to 10.2.8 users: Go to step h. For Mac OS® X 10.3 or greater users: Go to step f. f The Brother software will search for the Brother printer. During this time the following screen will appear. Note • If more than one printer is available, the following list appears.
Wireless configuration using the one-push wireless setting mode (For HL-2170W) g When this screen appears, click OK. For Mac OS® X 10.3 or greater users: Setup is now complete. h When this screen appears, click Add. 6 i Make the following selection.
Wireless configuration using the one-push wireless setting mode (For HL-2170W) j Choose your printer, and then click Add. Note • If there is more than one of the same printer model connected on your network, the Ethernet address (MAC address) will be displayed after the model name. 6 • You can find your printer’s Ethernet address (MAC address) by printing out the Printer Settings Page. See Printing the Printer Settings Page on page 100. k Click Print Center, then Quit Print Center. For Mac OS® X 10.
7 Wireless configuration using the PIN Method of Wi-Fi Protected Setup™ (For HL-2170W) 7 Overview 7 If your wireless access point supports Wi-Fi Protected Setup™ (PIN Method), you can configure the machine easily without a computer. The PIN (Personal Identification Number) Method is one of the connection methods developed by the Wi-Fi Alliance.
Wireless configuration using the PIN Method of Wi-Fi Protected Setup™ (For HL-2170W) b The printer will print a piece of paper that shows an 8 digit PIN and starts searching for an access point for 5 minutes. c Using a computer that is on the network, type http://access_point_ip_address/ into your browser.
Wireless configuration using the PIN Method of Wi-Fi Protected Setup™ (For HL-2170W) d Wait for the Ready LED (Go button) of your printer to indicate connection succeeded. (See the table below) This indication means the machine has successfully connected to your access point / router. You can now use your printer on the wireless network. If the LED indicates connection failed (See the table below), the machine has not successfully connected to your router or access point. Try starting from a again.
Wireless configuration using the PIN Method of Wi-Fi Protected Setup™ (For HL-2170W) For Windows® users 7 Improper Setup DO NOT try to cancel any of the screens during this installation. a Turn on your computer. (You must be logged on with Administrator rights.) Close any applications running before configuration. b Put the supplied CD-ROM into your CD-ROM drive. The opening screen will appear automatically. Choose your printer model and the language.
Wireless configuration using the PIN Method of Wi-Fi Protected Setup™ (For HL-2170W) Note For Windows Vista®, when the User Account Control screen appears, click Allow. e Choose Driver Install Only, and then click Next. 7 f When the License Agreement window appears, click Yes if you agree to the License Agreement.
Wireless configuration using the PIN Method of Wi-Fi Protected Setup™ (For HL-2170W) g Choose Standard Installation, and then click Next. h Choose Search the network for devices and choose from a list of discovered devices (Recommended). Or enter your printer's IP address or its node name. Click Next. 7 Note You can find your printer’s IP address and the node name by printing out the Printer Settings Page. See Printing the Printer Settings Page on page 100.
Wireless configuration using the PIN Method of Wi-Fi Protected Setup™ (For HL-2170W) i Choose your printer, and then click Next. Note If your printer takes a long time (about 1 minute) to appear on the list, click Refresh. j 7 Click Finish. Note • If you want to register your product on-line, check On-Line Registration. • If you do not want to set your printer as Default printer, uncheck Set as Default Printer. Setup is now complete.
Wireless configuration using the PIN Method of Wi-Fi Protected Setup™ (For HL-2170W) For Macintosh® users 7 Improper Setup DO NOT try to cancel any of the screens during this installation. a b Turn on your Macintosh®. Put the supplied CD-ROM into your CD-ROM drive. Double-click the HL2100 icon on your desktop. Double-click the Start Here icon. Choose your printer model and the language. 7 c Click Install Printer Driver on the menu screen. d Click Wireless Network users.
Wireless configuration using the PIN Method of Wi-Fi Protected Setup™ (For HL-2170W) e Choose Driver Install Only, and then click Next. Follow the on-screen instructions. Then, restart your Macintosh®. For Mac OS® X 10.2.4 to 10.2.8 users: Go to step h. For Mac OS® X 10.3 or greater users: Go to step f. f The Brother software will search for the Brother printer. During this time the following screen will appear. Note • If more than one printer is available, the following list appears.
Wireless configuration using the PIN Method of Wi-Fi Protected Setup™ (For HL-2170W) g When this screen appears, click OK. For Mac OS® X 10.3 or greater users: Setup is now complete. h When this screen appears, click Add. 7 i Make the following selection.
Wireless configuration using the PIN Method of Wi-Fi Protected Setup™ (For HL-2170W) j Choose your printer, and then click Add. Note • If there is more than one of the same printer model connected on your network, the Ethernet address (MAC address) will be displayed after the model name. • You can find your printer’s Ethernet address (MAC address) by printing out the Printer Settings Page. See Printing the Printer Settings Page on page 100. k Click Print Center, then Quit Print Center.
8 Network printing from Windows®: basic TCP/IP Peer-to-Peer printing 8 Overview 8 To connect your printer to your network, you need to follow the steps in the Quick Setup Guide. We recommend that you use the Brother installer application on the CD-ROM which we have provided with the printer. By using this application, you can easily connect your printer to your network and install the network software and printer driver which you need to complete the configuration of your printer for a network.
Network printing from Windows®: basic TCP/IP Peer-to-Peer printing g Now that you have configured the port, you must specify which printer driver you wish to use. Select the appropriate driver from the list of supported printers. If you are using a driver supplied with the printer on the CD-ROM then select the Have Disk option to browse to the CD-ROM. h For example, select the “X:\\install\your language\PCL\win2kxpvista 1” folder (where X is your drive letter). Click Open.
Network printing from Windows®: basic TCP/IP Peer-to-Peer printing l m Specify a name and click Next. Continue through the Wizard clicking Finish when complete. Printer driver already installed 8 If you have already installed the printer driver and wish to configure it for network printing, follow these steps: a For Windows Vista®: Click the Start button, Control Panel, Hardware and Sound, and then Printers.
9 Internet printing for Windows® 9 Overview 9 Windows® 2000/XP, Windows Vista® and Windows Server® 2003 users can print using TCP/IP and the standard Network Printing IPP protocol software built into Windows® 2000/XP, Windows Vista® and Windows Server® 2003. Note • You must configure the IP address on your printer before you proceed with this chapter. If you need to configure the IP address, see Chapter 2 first.
Internet printing for Windows® f When you click Next, Windows Vista® will make a connection with the URL that you specified. If the printer driver has already been installed: 1 You will see the printer selection screen in the Add Printer wizard. Click OK. If the appropriate printer driver is already installed on your computer, Windows Vista® will automatically use that driver.
Internet printing for Windows® For Windows® 2000/XP and Windows Server® 2003 9 a For Windows® XP and Windows Server® 2003: Click the Start button and select Printers and Faxes. For Windows® 2000: Click the Start button, select Settings and then Printers. b For Windows® XP and Windows Server® 2003: Click Add a printer to start the Add Printer Wizard. For Windows® 2000: Double click the Add Printer icon to start the Add Printer Wizard.
Internet printing for Windows® printer automatically. This means that you do not need to inform Windows® 2000 about the type of printer driver to be used. Go to h. h The driver installation starts automatically. Note If the printer driver that you are installing does not have a Digital Certificate you will see a warning message. Click Continue Anyway 1 to continue with the installation. 1 Yes for Windows® 2000 users i For Windows® XP and Windows Server® 2003: Click Have Disk.
10 Network printing from Macintosh® 10 Overview 10 This chapter explains how to print from a Macintosh® on a Network using the Simple Network Configuration capabilities on Mac OS® X 10.2.4 or greater. Printing from a Macintosh® using the Simple Network Configuration capabilities 10 With the release of Mac OS® X 10.2, Apple® introduced Simple Network Configuration capabilities.
Network printing from Macintosh® f Choose your printer and then click Add. The printer is now ready to print. (Mac OS® X 10.2.x) (Mac OS® X 10.3.x) (Mac OS® X 10.4.x) 10 Other sources of information 10 How to configure the IP address of the printer, see Configuring your printer for a network on page 8.
11 Control panel features 11 Overview 11 With the Go button on the control panel you can do the following: Print the Printer Settings Page 11 See Printing the Printer Settings Page on page 100 for information on how to print the Printer Settings Page. Restore the network settings to factory default 11 See Restoring the network settings to factory default on page 100 for information on how to restore the network settings to factory default.
Control panel features d Press the Go button seven times. Make sure that all the LEDs light up to indicate the print server has been reset to its default settings. Note You can reset the print server back to its default factory settings using the BRAdmin applications or Web Based Management (web browser). For more information, see Changing the print server settings on page 12.
12 Security methods 12 Overview 12 This chapter explains the security methods supported by your printer and how to configure them. You can also learn how to manage your network printer securely. Security methods for E-mail notification 12 The Brother machine supports the following security methods for E-mail notification. POP before SMTP (PbS) 12 A user authentication method for sending E-mail from a client.
Security methods Using E-mail notification with user authentication 12 To use the E-mail notification function via a secure SMTP server that requires a user authentication, you need to use POP before SMTP or SMTP-AUTH method. These methods prevent an unauthorized user from accessing the mail server. You can use Web Based Management (web browser), BRAdmin Professional and Web BRAdmin to configure these settings.
Security methods g You can configure the POP3/SMTP settings on this page. Note • You can also change the SMTP port number using Web Based Management. This is useful if your ISP (Internet Service Provider) implements the “Outbound Port 25 Blocking (OP25B)” service, and you are not using the ISP’s SMTP server. By changing the SMTP port number to a specific number which your SMTP server decide (for example, port 587), you can still send an E-mail via the SMTP server you currently use.
Security methods Managing your network printer securely using BRAdmin Professional (for Windows®) 12 To use the BRAdmin Professional utility securely, you need to follow the points below. We strongly recommend to use the latest version of the BRAdmin Professional utility or Web BRAdmin that are available as a download from http://solutions.brother.com If you use an older version of BRAdmin 1 to manage your brother devices the user authentication will not be secure.
13 Web Based Management 13 Overview 13 A standard Web Browser can be used to manage your printer using the HTTP (Hyper Text Transfer Protocol). You can get the following information from a printer on your network using a web browser.
Web Based Management How to configure the print server settings using Web Based Management (web browser) 13 A standard web browser can be used to change your print server settings using the HTTP (Hyper Text Transfer Protocol). Note We recommend Microsoft Internet Explorer 6.0® (or greater) or Firefox® 1.0 (or greater) for Windows® and Safari™ 1.0 for Macintosh®. Please also make sure that JavaScript and Cookies are always enabled in whichever browser you use. We recommend you upgrade to Safari™ 1.
14 Driver Deployment Wizard (Windows® only) 14 Overview 14 The Driver Deployment Wizard software can be used to ease the installation or even automate the installation of a locally connected or network connected printer. The Driver Deployment Wizard can also be used to create self running executable files which when run on a remote PC, completely automates the installation of a printer driver. The remote PC does not have to be connected to a network.
Driver Deployment Wizard (Windows® only) Network Shared 14 The device is connected to a network and a central print queue is used to manage all print jobs. 5 Windows R Windows R 5 Windows R 4 TCP/IP 5 Windows R 3 2 1 1 Network Shared 2 Print server 3 Network printer 4 TCP/IP or USB 5 Client Computer Local Printer (USB) 14 The device is connected to the computer using an USB cable.
Driver Deployment Wizard (Windows® only) How to install the Driver Deployment Wizard software a b c 14 Put the supplied CD-ROM into your CD-ROM drive. The opening screen will appear automatically. Select your model and the language. Then click Install Other Drivers or Utilities. Select the Driver Deployment Wizard installation program. Note For Windows Vista®, when the User Account Control screen appears, click Continue. d e f Click Next in response to the Welcome message.
Driver Deployment Wizard (Windows® only) Setting the IP Address If the printer does not have an IP address, the Wizard will allow you to change the IP address by selecting the printer from the list and by selecting the Configure IP option. A dialogue box then appears which allows you to specify information such as the IP address, subnet mask and also the gateway address. e Choose the printer driver if you wish to install.
Driver Deployment Wizard (Windows® only) h A summary screen will appear. Confirm the settings of the driver. Creating an executable file The Driver Deployment Wizard software can also be used to create self running .EXE files. These self-running .EXE files can be saved to the network, copied to a CD-ROM, USB memory or even E-mailed to another user. Once run, the driver and its settings are automatically installed without any user intervention.
15 Troubleshooting 15 Overview 15 This chapter explains how to resolve typical network problems you may encounter when using the Brother network printer. If, after reading this chapter, you are unable to resolve your problem, please visit the Brother Solutions Center at: http://solutions.brother.
Troubleshooting Windows® XP SP2 users: a b c d 15 Click the Start button, Settings, and then Control Panel. Double click Windows Firewall. Click the General tab. Verify that Off (not recommended) is selected. Click OK. Note After the Brother software is installed, restart your Firewall. For Macintosh® Re-select your printer in the DeviceSelector application located in the Macintosh Macintosh HD (Startup Disk) / Library / Printers / Brother / Utilities.
Troubleshooting d Verify that the print server is on your network as follows: For Windows® Try pinging the print server from the host operating system command prompt with the command: ping ipaddress Where ipaddress is the print server IP address (note that in some instances it can take up to two minutes for the print server to load its IP address after setting the IP address). For Macintosh® 1 From the Go menu, select Applications. 2 Open the Utilities folder. 3 Double click the Terminal icon.
Troubleshooting Printing problems 15 Print job is not printed 15 Make sure the status and configuration of the print server. Check following: a b c Make sure that the printer is powered on, is on-line and ready to print. Print the Printer Settings Page of the printer and check if the settings such as IP address settings are correct for your network. The problem may be the result of a mismatched or duplicate IP address.
Troubleshooting Protocol-specific troubleshooting 15 Windows® 2000/XP, Windows Vista® and Windows Server® 2003 IPP troubleshooting 15 I want to use a different Port number other than 631. 15 If you are using Port 631 for IPP printing, you may find that your firewall may not let the print data through. If this is the case, use a different port number (port 80), or configure your Firewall to allow Port 631 data through.
Troubleshooting Wireless network troubleshooting 15 Wireless setup problems 15 The Brother print server is not found during setup using the Brother installer application on the CDROM. 15 a b c Make sure that the printer is powered on, is on-line and ready to print. Move your machine closer to the wireless access point / router and try again. Reset the print server back to its default factory settings and try again.
Troubleshooting Wireless connection problem 15 The wireless network connection is sometimes disabled. 15 The wireless network connection status is affected by the environment where the Brother printer and other wireless devices are located. The following conditions may cause connection problems: A concrete or metal framed wall is installed between the Brother machine and the access point / router.
A Appendix A A A Using services A A service is a resource that can be accessed by computers that wish to print to the Brother print server. The Brother print server provides the following predefined services (do a SHOW SERVICE command in the Brother print server remote console to see a list of available services): Enter HELP at the command prompt for a list of supported commands.
Appendix A Note In order to enable BOOTP, simply use an editor to delete the“#” (if there is no “#”, then BOOTP is already enabled). Then edit the BOOTP configuration file (usually /etc/bootptab) and enter the name, network type (1 for Ethernet), Ethernet address and the IP address, subnet mask and gateway of the print server.
Appendix A Using APIPA to configure the IP address A A The Brother print server supports the Automatic Private IP Addressing (APIPA) protocol. With APIPA, clients automatically configure an IP address and subnet mask when a DHCP server is not available. The device chooses it's own IP address in the range 169.254.1.0 through to 169.254.254.255. The subnet mask is automatically set to 255.255.0.0 and the gateway address is set to 0.0.0.0. By default, the APIPA protocol is enabled.
Appendix A ignore any attempts to do this. If you wish to change the IP address again, use Web Based Management (web browser), TELNET (using the SET IP ADDRESS command) or factory reset the print server (which will then allow you to use the ARP command again). Using the TELNET console to configure the IP address A A You can also use the TELNET command to change the IP address. TELNET is an effective method to change the printer’s IP address.
Appendix A Using the Brother Web BRAdmin server software for IIS* to configure the IP address A The Web BRAdmin server software is designed to manage all LAN/WAN Brother network connected devices. By installing the Web BRAdmin server software on a computer running IIS 1, Administrators with a web browser can connect to the Web BRAdmin server, which then communicates with the device itself.
Appendix A Installation when using a Network Print Queue or Share A A Note If you are going to connect to a shared printer on your network, we recommend that you ask your system administrator about the queue or share name for the printer prior to installation. Installing the driver and choosing the correct printer queue or share name a Turn on your computer. (You must be logged on with Administrator rights.) Close any applications running before configuration.
B Appendix B B Print server specifications B B Ethernet wired network B Network node type NC-6600h Operating system support Windows® 2000/XP, Windows® XP Professional x64 Edition, Windows Vista®, Windows Server® 2003, 2003 x64 Edition, Mac OS® X 10.2.
Appendix B Ethernet wireless network B Network node type NC-7400w Operating system support Windows® 2000/XP, Windows® XP Professional x64 Edition, Windows Vista®, Windows Server® 2003, 2003 x64 Edition, Mac OS® X 10.2.
Appendix B Computer requirements Computer Platform & Operating System Version Windows® Operating System B Processor Minimum Speed Minimum Recomm RAM ended RAM Hard Disk Space to install Windows® 2000 Professional Intel® Pentium® II or equivalent 64 MB 50 MB Windows® XP Home Edition 128 MB Windows® XP Professional Windows® XP Professional x64 Edition 64-bit (Intel®64 or AMD64) supported CPU 256 MB 512 MB Windows Vista® Intel® Pentium® 4 or equivalent 64-bit (Intel®64 or AMD64) supported CPU
C Index A I Ad-hoc mode ............................................ 5, 20, 36, 59 AES ........................................................................... 16 AOSS ..................................................... 22, 31, 54, 69 APIPA .................................................................6, 122 APOP ...................................................................... 102 ARP ......................................................................... 122 Authentication .............
Index Router ......................................................................... 9 S SecureEasySetup .................................. 22, 31, 54, 69 Security method ...................................................... 102 Service .................................................................... 120 Shared key ................................................................ 16 SMTP Client ................................................................ 6 SMTP-AUTH .............................