Brother Laser Printer HL-2030 HL-2040 HL-2070N User's Guide You must set up the hardware and install the driver before you can use the printer. Please use the Quick Setup Guide to set up the printer. You can find a printed copy in the box. Please read this User’s Guide thoroughly before you use the printer. Keep the CD-ROM in a convenient place so you can use it quickly if you need to. Please visit our web site at http://solutions.brother.
Laser printer HL-2000 series User's Guide Safety precautions We use the following icons throughout this User’s Guide: Warnings tell you what to do to prevent possible personal injury. Electrical Hazard icons alert you to a possible electrical shock. Hot Surface icons warn you not to touch machine parts that are hot. Cautions specify procedures you must follow or avoid to prevent possible damage to the printer or other objects.
To use the printer safely There are high voltage electrodes inside the printer. Before you clean the inside of the printer, make sure you have turned off the power switch and unplugged the printer from the AC power outlet. Do not handle the plug with wet hands. Doing this might cause an electrical shock. After you have just used the printer, some internal parts of the printer are extremely hot. When you open the front or back cover of the printer, never touch the shaded parts shown in the illustration.
Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Apple, the Apple Logo, Macintosh and TrueType are registered trademarks of Apple Computer, Inc in the United States and other countries. Epson is a registered trademark and FX-80 and FX-850 are trademarks of Seiko Epson Corporation. Hewlett Packard is a registered trademark and HP LaserJet 6P, 6L, 5P, 5L, 4, 4L 4P, III, IIIP, II, and IIP are trademarks of Hewlett-Packard Company.
Table of Contents 1 About this printer ......................................................................................................1-1 What is in the box? ............................................................................................................................ 1-1 Interface cable ............................................................................................................................. 1-1 Front view ...........................................................
3 Control panel .............................................................................................................3-1 Service call indications ...................................................................................................................... 3-5 Control panel button (Go button) ....................................................................................................... 3-7 Print a test page ...........................................................................
A Appendix ................................................................................................................... A-1 Printer specifications.......................................................................................................................... A-1 Symbol and character sets (For HL-2070N) ...................................................................................... A-9 How to use the Web browser ........................................................................
1 About this printer What is in the box? When you unpack the printer, check that you have all of the following parts. 1 1 1 2 2 Printer Drum unit and toner cartridge assembly 3 Quick Setup Guide 4 CD-ROM 5 AC power cord Parts may vary from one country to another. 4 5 3 Note The AC power cord may be slightly different than the one in the illustration above, depending on which country you bought the printer in. Interface cable The interface cable is not a standard accessory.
About this printer Front view 1 8 2 3 7 4 6 1 Face-down Output Tray Support Flap (Support Flap) 2 Control Panel 3 Manual Feed slot 4 Manual Feed Paper Guides 5 Paper Tray 6 Power Switch 7 Front Cover 8 Face-down Output Tray 1 5 Back view 1 2 3 4 7 1 2 3 6 Back Cover AC Power Connector 10/100BASE-TX Port (HL-2070N) Parallel Interface Connector (HL-2040 and HL-2070N) 5 Side Cover 6 LED (Light-emitting Diode) (HL-2070N) 7 USB Interface Connector 5 4 The printer illustration is based on HL-207
About this printer Positioning the printer Please read the following before you use the printer. Power supply 1 Use the printer within the recommended power range. Power source: USA and Canada: AC 110 to 120 V, 50/60 Hz Europe and Australia: AC 220 to 240 V, 50/60 Hz The power cord, including extensions, should not be longer than 5 meters (16.5 feet). Do not share the same power circuit with other high-power appliances, such as an air conditioner, copier, shredder and so on.
About this printer What kind of paper can I use? Type and size of paper 1 The printer loads paper from the installed paper tray, or the manual feed slot. The names for the paper trays in the printer driver and this guide are as follows: Paper tray Tray 1 Manual feed slot Manual While looking at this page on the CD-ROM, you can jump to the page for each printing method by clicking L in the table.
About this printer Recommended paper Europe USA Plain paper Xerox Premier 80 g/m2 Xerox Business 80 g/m2 Modo DATACOPY 80 g/m2 IGEPA X-Press 80 g/m2 Xerox 4200DP 20 lb Hammermill Laser Paper 24 lb Recycled paper Xerox Recycled Supreme 80 g/m2 N/A Transparency 3M CG3300 3M CG3300 Labels Avery laser label L7163 Avery laser label #5160 ■ ■ ■ ■ ■ ■ ■ 1 Before you buy a lot of paper, please test a small quantity to make sure that the paper is suitable.
About this printer Printable area The edges of the paper that cannot be printed on are shown below. Portrait 1 1 4 2 3 A4 Letter Legal B5 (ISO) Executive A5 A6 B6 1 4.23 mm (0.16 in.) 4.23 mm (0.16 in.) 4.23 mm (0.16 in.) 4.23 mm (0.16 in.) 4.23 mm (0.16 in.) 4.23 mm (0.16 in.) 4.23 mm (0.16 in.) 4.23 mm (0.16 in.) 2 6.01 mm (0.24 in.) 6.35 mm (0.25 in.) 6.35 mm (0.25 in.) 6.01 mm (0.24 in.) 6.35 mm (0.25 in.) 6.01 mm (0.24 in.) 6.01 mm (0.24 in.) 6.01 mm (0.24 in.) 3 4.
About this printer Printing methods Printing on plain paper, bond paper and transparencies You can print on plain paper, bond paper or transparencies from the paper tray or manual feed slot. For the paper you want to use, see What kind of paper can I use? on page 1-4. Printing on plain paper, bond paper or transparencies from the paper tray Note Do not put more than 10 transparencies in the paper tray, if you print on transparencies.
About this printer 3 While pressing the blue paper-guide release lever, slide the paper guides to fit the paper size. Check that the guides are firmly in the slots. 1 4 Put paper in the tray. 5 Check that the paper is below the maximum paper mark (▼). Note • Paper jams may occur if you put more than 250 sheets (80 g/m2 or 21 lb) of plain or bond paper in the paper tray at any one time. • Paper jams may occur if you put more than 10 transparencies in the paper tray at any one time.
About this printer 7 Lift up the support flap to prevent paper from sliding off the face-down output tray. Note If you choose not to lift up the output tray support flap, we recommend that you remove printed pages immediately after they come out of the printer. 8 1 Send the print data to the printer. Note If you print on transparencies, remove each transparency immediately. Stacking the printed transparencies may cause a paper jam or the transparency to curl.
About this printer Printing on plain paper, bond paper or transparencies from the manual feed slot Note The printer automatically turns on the Manual Feed mode when you put paper in the manual feed slot. 1 1 Select the Paper Size, Media Type, Paper Source and other settings in the printer driver. Select Plain Paper, Bond Paper or Transparencies. Select Manual. 2 Send the print data to the printer.
About this printer 3 Lift up the support flap to prevent paper from sliding off the face-down output tray. Note If you choose not to lift up the output tray support flap, we recommend that you remove printed pages as soon as they come out of the printer. 4 Using both hands, slide the manual feed slot paper guides to the width of the paper that you are going to use.
About this printer 6 After the printed page comes out of the printer, put in the next sheet of paper or the transparency as in Step 5 above. Repeat for each page that you want to print. Note If you print on transparencies, remove each transparency immediately after printing. Stacking the printed transparencies may cause a paper jam or the transparency to curl.
About this printer Printing on thick paper, labels and envelopes Note The printer automatically turns on the Manual Feed mode when you put paper in the manual feed slot. 1 When you select the paper you want to use, see What kind of paper can I use? on page 1-4. If you print on envelopes, see Types of envelopes to avoid on page 1-16. Printing on thick paper, labels and envelopes from the manual feed slot 1 Select the Paper Size, Media Type, Paper Source and other settings in the printer driver.
About this printer 2 Send the print data to the printer. Note A No paper fed manual feed slot status is shown by the control panel LEDs until you put a sheet of paper or an envelope in the manual feed slot. 3 1 Lift up the support flap to prevent paper from sliding off the face-down output tray. Note If you choose not to lift up the output tray support flap, we recommend that you remove printed pages as soon as they come out of the printer.
About this printer 5 Using both hands, put one piece of paper or one envelope in the manual feed slot until the front edge of the paper or envelope touches the paper feed roller. When you feel the machine pull in the paper, let go. 1 Note • Put the paper into the manual feed slot with the side to be printed face up. • Make sure that the paper or the envelope is straight and in the proper position in the manual feed slot.
About this printer Types of envelopes to avoid Do not use envelopes: ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ that are damaged, curled, wrinkled, or unusual shape that are extremely shiny or textured with clasps, snaps or tie strings with self-adhesive closures that are of a baggy construction that are not sharply creased that are embossed (have raised writing on them) that were previously printed by a laser printer that are pre-printed on the inside that cannot be arranged when put in a pile that are made of paper that
About this printer Duplex Printing The supplied printer drivers for Windows® 95/98/Me, Windows NT® 4.0 and Windows® 2000/XP all allow manual duplex printing. For more information about how to choose the settings, see the Help text in the printer driver. Guidelines for printing on both sides of the paper ■ ■ ■ ■ If the paper is thin, it may wrinkle. If paper is curled, straighten it and then put it back in the paper tray or the manual feed slot. If the paper is not feeding properly, it may be curled.
About this printer 4 The printer will now automatically print all the odd-numbered pages on the other side of the paper. Note When you put paper in the paper tray, first empty the tray then put the printed pages in the tray, with the printed side face up. (Do not add the printed pages to the top of a stack of unprinted paper.) Manual duplex printing from the manual feed slot Note You should not use very thin or very thick paper.
About this printer Paper orientation for manual duplex printing The printer prints the second page first. If you print 10 pages on 5 sheets of paper, it will print page 2 then page 1 on the first sheet of paper. It will print page 4 then page 3 on the second sheet of paper. 1 It will print page 6 then page 5 on the third sheet of paper, and so on.
2 Driver and software Printer driver A printer driver is software that translates data from the format used by a computer to the format that a particular printer needs. Typically, this format is a printer command language or page description language. The printer drivers for the following version of Windows® and Macintosh® are on the CD-ROM that we have supplied.
Driver and software You can change the following printer settings when you print from your computer.
Driver and software For Windows® Features in the printer driver You can download the latest printer driver or get other information by accessing the Brother Solutions Center at http://solutions.brother.com You can also change settings by clicking the illustration on the left side of the Basic tab in the Properties dialog box. For more information, please see the Help text in the printer driver. Note The screens in this section are from Windows® XP.
Driver and software Advanced tab Note If you are using Windows® 2000 or XP, you can access the Advanced tab by clicking Printing Preferences... in the General tab of the Printer Properties screen. If you are using Windows NT® 4.0, you can access the Advanced tab by clicking Document Defaults in the file menu of the Printers and Faxes folder.
Driver and software Toner Save Mode You can save running costs by turning on the toner save mode, which reduces the print density. Print Setting You can manually change the Print setting. • Auto Selecting the Auto button will allow automatic printing with the most suitable print settings for your print job. • Manual You can change the settings manually by selecting the Manual button and clicking the Setting... button. For Windows® 95/98/Me users: brightness, contrast and other settings. For Windows NT® 4.
Driver and software Device Options 2 You can set the following Printer Function modes in this tab: (You can jump to the page for each Printer Function by clicking the function name in the list below.
Driver and software Job Spooling The printer saves data that you want to reprint. You can reprint a document without sending the data again from your PC. To reprint press and hold down the Go button for about 4 seconds until all the LEDs light up in order (Toner, Drum, Paper, Ready). 2 Note • Reprint function is not available for multiple copies. • If you want to prevent other people from printing your data using the Reprint function, clear the Use Reprint check box in the job spooling settings.
Driver and software Macro (For HL-2070N) You can save a page of a document as a macro to the printer memory. Moreover, you can execute the saved macro - in other words, you can use the saved macro as an overlay on any document. This will save time and increase printing speed for often used information such as forms, company logos, letterhead formats or invoices.
Driver and software Density adjustment Increase or decrease the print density. Error Message Printout You can choose whether the printer reports problem by printing error page or not. About the errors, see Error message printout on page 6-3. Selections are Printer Default (ON), ON and OFF.
Driver and software Tray Settings tab 2 Paper Source Setting This feature recognizes the paper size in each paper tray.
Driver and software Support tab Note If you are using Windows® 2000 or XP, you can access the Support tab by clicking Printing Preferences... in the General tab of the Printer Properties screen. If you are using Windows NT® 4.0, you can access the Support tab by clicking Document Defaults... in the file menu of the Printers folder. ■ You can download the latest driver or get other product information by accessing the Brother Solutions Center at http://solutions.brother.
Driver and software For Macintosh® This printer supports Mac OS® 9.1 to 9.2 and Mac OS® X 10.2.4 or greater. You can download the latest printer driver by accessing the Brother Solutions Center at http://solutions.brother.com 2 Note The screens in this section are from Mac OS® X 10.3. The screens on your Macintosh® will vary depending on your Operating System. Page setup You can set the Paper size, Orientation and Scale. Print Layout Set the Pages per Sheet, Layout direction and Border.
Driver and software Print settings Set the Resolution, Media Type, Toner Save and other settings. 2 You can change settings by selecting the setting in the Printer Settings list: ■ Quality ■ Media Type ■ Toner Save Mode Quality You can change the resolution as follows: • • • 300 dpi 600 dpi HQ 1200 Media Type You can change the media type as follows: • • • • • • • • • • Plain Paper Recycled Paper Thick Paper Transparencies Thicker Paper Thin Paper Bond Paper Envelopes Env.Thin Env.
Driver and software Uninstalling the printer driver You can uninstall the printer driver that you installed with the following steps. Note • This instruction is not available if you installed the printer driver from Windows Add Printer function. • After uninstalling, we recommend that you restart your PC to remove files that were in use during uninstall. Printer driver for Windows® For Windows® 95/98/Me, Windows NT® 4.
Driver and software Brother Laser driver for Macintosh® For Mac OS® 9.1 to 9.2 1 2 Open the Extensions folder located in the System Folder on the Macintosh HD. 2 Drag all these following files in the Extensions folder to the trash. • • • BR_PrintMonitor(laser) Brother Laser Brother Laser(IP) Note There may be several of the USB Print Driver(BRXXX)* and BR_PrintMonitor(BXX)* extensions with different endings. *The 'x' refers to the model of your machine. 3 4 Restart the Macintosh®.
Driver and software Software Note This section is for Windows®. 2 Software for Networks Note This section is for HL-2070N. BRAdmin Professional The BRAdmin Professional software is a utility for managing your Brother network enabled printers that are running under Windows® 95/98/Me, Windows NT® 4.0 and Windows® 2000/XP. It allows you to easily configure and check the status of your printer on the network.
Driver and software Automatic Emulation Selection Note This section is for HL-2070N. 2 This printer has an Automatic Emulation Selection feature. When the printer receives data from the computer, it automatically chooses the emulation mode. This feature has been set at the factory to ON. You can change the setting using Remote Printer Console or Web browser. Note For more information about Remote Printer Console, see the following section.
3 Control panel This section refers to the four Light Emitting Diodes (LEDs) (Toner, Drum, Paper, Ready) and a control panel button (Go) on the control panel. 3 The LED indications shown in the table below are used in the illustrations in this chapter. LED is off or or LED is on or or LED is blinking Note When the power switch is off or the printer is in Sleep mode, all the LEDs are off.
Control panel LED Printer status Sleep mode The power switch is off or the printer is in Sleep mode. Pressing the Go button wakes up the printer from Sleep mode to Ready mode. 3 Ready to print The printer is ready to print. Warming up The printer is warming up. Receiving data The printer is either receiving data from the computer, processing data in memory or printing the data. Data remaining in memory Print data is left in the printer memory.
Control panel LED Printer status Toner life end Replace the toner cartridge with a new one. See Replacing the toner cartridge on page 5-3. Cartridge position error The toner cartridge is not installed correctly. Take out the toner cartridge and put it back into the printer again. 3 Drum life end soon The drum unit is near the end of its life. We recommend that you get a new drum unit to replace the current one. See Replacing the drum unit on page 5-8.
Control panel LED Printer status Front cover is open Close the front cover of the printer. Back cover is open Close the back cover of the printer. 3 Paper jam Clear the paper jam. See Paper jams and how to clear them on page 6-5. If the printer does not start printing, press the Go button. No paper fed manual feed slot Put the paper in the manual feed slot.
Control panel Service call indications If there is an error that cannot be cleared by the user, the printer will show that a service call is needed by lighting up all the LEDs as shown below. 3 If you see the service call indication above, turn off the power switch, wait a few seconds, and then turn it back on and try to print again. If you cannot clear the error and see the same service call indication after turning the printer back on, call your dealer or a Brother authorized service representative.
Control panel Table 1: LED indications while pressing Go button LEDs fuser unit failure*1 Laser unit failure Main motor failure Main PCB failure Toner 3 Drum Paper Ready Make a note of the indication and report the error status to your dealer or a Brother authorized service representative by referring to the above table. Note Make sure that the front cover is fully closed before you report a service call.
Control panel Control panel button (Go button) The control panel button has the following functions: 3 Wake-up If the printer is in Sleep mode, press the Go button to wake the printer up and go to the Ready state. Error recovery If there is an error, the printer will recover automatically from some errors. If an error is not automatically cleared, press the Go button to clear the error, and then continue to use the printer. Form feed If the green Ready LED blinks for a long time, press the Go button.
Control panel Print a test page You can use the Go button or the printer driver to print a test page. 3 Using control panel button 1 2 3 4 Turn off the printer. Make sure that the front cover is closed and the power cord is plugged in. Hold down the Go button as you turn on the power switch. Keep the Go button pressed down until the Toner, Drum and Paper LEDs light up. Release the Go button. Make sure that the Toner, Drum and Paper LEDs are off. Press the Go button again.
Control panel Print a Printer Settings page You can print the current settings using the control panel button or printer driver. 3 Using the control panel button 1 2 3 Make sure that the front cover is closed and the power cord is plugged in. Turn on the printer and wait until the printer is in the Ready state. Press the Go button three times within 2 seconds. The printer will print the current printer settings page.
Control panel Print Fonts (For HL-2070N) You can print a list of the internal fonts using the control panel button or printer driver. 3 Using the control panel button 1 2 3 4 Turn off the printer. Make sure that the front cover is closed and the power cord is plugged in. Hold down the Go button as you turn on the power switch. Keep the Go button pressed down until the Toner, Drum and Paper LEDs light up. Release the Go button. Make sure that the Toner, Drum and Paper LEDs are off.
Control panel Network factory default setting (For HL-2070N) If you wish to reset the print server back to its default factory settings (resetting all information such as the password and IP address information), please follow these steps: 1 2 3 4 3 Turn off the printer. Make sure that the front cover is closed and the power cord is plugged in. Hold down the Go button as you turn on the power switch. Keep the Go button pressed down until the Toner, Drum and Paper LEDs light up. Release the Go button.
4 Options This printer has the following optional print servers. Click the symbol L in the table to see the information for each item. Model NC-2200w NC-2100p HL-2030 L N/A HL-2040 L L HL-2070N L N/A 4 Wireless print server (NC-2200w) An optional network print server (NC-2200w) allows you to print in a wireless environment through the USB interface. The NC-2200w is compatible with Windows® 98/Me, Windows NT® 4.0 and Windows® 2000/XP.
Options Print server (NC-2100p) (For HL-2040) An optional network print server (NC-2100p) allows you to connect to your network through the parallel interface. Network interface 10/100BASE-TX Ethernet Printer Interface Parallel Support Protocol TCP/IP, NetBEUI Management Features Embedded web server support 4 SNMP / MIB support TELNET remote console BRAdmin Professional compatible Flash memory for easy updating of firmware Note HL-2070N already has a built-in 10/100BASE-TX Ethernet Print Server.
5 Routine maintenance You will need to replace certain parts and clean the printer regularly. 5 WARNING When you replace certain parts or clean the printer regularly, pay attention to the following: ■ If your clothes are smeared with toner, wipe off the toner with a dry cloth and immediately wash the clothes in cold water to avoid stains. ■ Be careful not to inhale the toner. ■ After you have just used the printer, some parts inside the printer are extremely hot.
Routine maintenance Toner cartridge The life of the original toner cartridge that came with the printer may be either a starter*1 or standard*2 toner cartridge, and depends on the model and country you bought the printer in. 5 *1 The starter toner cartridge will print up to 1,500 A4 or Letter-size single-sided pages at 5% coverage. *2 Standard and replacement toner cartridges print up to 2,500 A4 or Letter-size single-sided pages at 5% coverage.
Routine maintenance Toner Life End message If the LED shows the message below, the printer has run out of toner or the toner is not evenly distributed inside the cartridge. 5 Replacing the toner cartridge Note • To ensure high quality printing, make sure you use quality Brother toner cartridges. When you want to buy toner cartridges, call the dealer you bought the printer from or Brother Customer Service. • We recommend that you clean the printer when you replace the toner cartridge.
Routine maintenance CAUTION • • 3 We recommend that you place the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. To prevent damage to the printer from static electricity, do not touch the electrodes shown in the illustrations. 5 Push down the blue lock lever and take the toner cartridge out of the drum unit. CAUTION Handle the toner cartridge carefully.
Routine maintenance CAUTION • • • • • 5 Wait to unpack the toner cartridge until immediately before you put it in the printer. If toner cartridges are left unpacked for a long time the toner life will be shortened. If an unpacked drum unit is put in direct sunlight or room light, the unit may be damaged. Brother strongly recommends that you do not refill the toner cartridge provided with your printer.
Routine maintenance 6 Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically. CAUTION 5 Make sure you insert the toner cartridge properly or it may separate from the drum unit. 7 Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left and left to right several times. Return the tab to the home position (▲) before you put the drum unit back in the printer.
Routine maintenance Drum unit This printer can print up to 12,000 pages* with one drum unit. * At 5% print coverage (A4 or Letter size). The actual number of printed pages will vary depending on the average type of print job and paper. Note • There are many factors that determine the actual drum life, such as the temperature, humidity, type of paper, type of toner used, number of pages per print job and so on. Under ideal conditions, the average drum life is estimated at up to 12,000 pages.
Routine maintenance Replacing the drum unit Note We recommend that you clean the printer when you replace the drum unit. See Cleaning on page 5-11. 5 Follow these steps to replace the drum unit. 1 Make sure that the printer is turned on and the Drum LED is blinking. Open the front cover of the printer. 2 Press and hold down the Go button for about 4 seconds until all the LEDs light up. Once all four LEDs are lit, release the Go button.
Routine maintenance CAUTION • • 4 We recommend that you place the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. To prevent damage to the printer from static electricity, do not touch the electrodes shown in the illustrations. 5 Push down the blue lock lever and take the toner cartridge out of the drum unit. CAUTION Handle the toner cartridge carefully.
Routine maintenance 7 Put the drum unit and toner cartridge assembly in the printer. 5 8 9 Close the front cover. Make sure that the Drum LED is now off.
Routine maintenance Cleaning Clean the outside and inside of the printer regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure you clean the inside of the printer. If printed pages are stained with toner, clean the inside of the printer with a dry, lint-free cloth. Cleaning the outside of the printer CAUTION • • Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the surface of the printer.
Routine maintenance 3 Wipe the outside of the printer with a soft cloth to remove dust. 4 Remove anything that is stuck inside the paper tray. 5 5 Wipe the inside of the paper tray with a soft cloth to remove dust. 6 7 Put the paper tray firmly back in the printer. Plug the printer back in and turn on the printer power switch. Cleaning the inside of the printer Clean the inside of the printer as follows: 1 Turn off the printer power switch and unplug the printer from the AC power outlet.
Routine maintenance 2 Open the front cover of the printer. 5 3 Pull out the drum unit and toner cartridge assembly. HOT SURFACE After you have just used the printer, some internal parts of the printer are extremely hot! Wait for the printer to cool down before you touch the internal parts of the printer. 4 5 Wipe the scanner window with a dry, lint-free cloth. 6 7 Close the front cover. Put the drum unit and toner cartridge assembly back in the printer.
Routine maintenance Cleaning the corona wire If you are experiencing print quality problems, please clean the corona wire as follows: 1 Open the front cover of the printer. 2 Pull out the drum unit and toner cartridge assembly. 5 CAUTION • • We recommend that you place the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.
Routine maintenance 3 Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left and left to right several times. Return the tab to the home position (▲) before you put the drum unit back in the printer. If you do not, printed pages may have a vertical stripe. 5 Home position (▲) 4 Put the drum unit and toner cartridge assembly back in the printer. Close the front cover of the printer.
6 Troubleshooting You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. 6 Identifying your problem First, check the following: ■ ■ ■ ■ ■ ■ ■ ■ The AC power cord is connected properly and the printer is turned on. All of the protective parts have been removed. The toner cartridge and drum unit are installed properly. The front cover is fully closed.
Troubleshooting Error messages in the Status Monitor The Status Monitor will report problems with the printer. Take the corrective actions listed in the following table for the error message that the Status Monitor reports. The default setting for the Status Monitor is off. If you would like to turn the status monitor on, you can change the setting of the Status Monitor in the Device Options of the Advanced tab. See Device Options on page 2-6.
Troubleshooting Error message printout The printer will report problems by printing an error message as defined in the following table. Take the corrective actions for the error message. Error message Action MEMORY FULL ■ Press the Go button to print the data left in the printer. Cancel the print job if you want to delete the data remaining in the printer, see Cancel printing on page 3-7. ■ Reduce the print resolution or reduce the complexity of your document.
Troubleshooting Paper handling First, make sure that you are using paper that meets Brother recommended paper specifications. See What kind of paper can I use? on page 1-4. Problem Recommendation The printer does not feed paper. ■ If there is paper in the paper tray, make sure it is straight. If the paper is curled, you should straighten it before printing. Sometimes it is helpful to remove the paper, turn the stack over and put it back in the paper tray.
Troubleshooting Paper jams and how to clear them If a paper jam occurs, the printer will tell you by flashing the paper LED as shown below. 6 HOT SURFACE After you have just used the printer, some parts inside the printer are extremely hot! When you open the front cover or back cover of the printer, never touch the shaded parts shown in the illustrations. Clear the jammed paper as follows.
Troubleshooting 2 Pull the jammed paper up and out of the printer. 6 3 Open the front cover. 4 Pull out the drum unit and toner cartridge assembly slowly. The jammed paper will be pulled out with the drum unit and toner cartridge assembly. CAUTION To prevent damage to the printer caused by static electricity, do not touch the electrodes shown in the illustrations.
Troubleshooting 5 Open the back cover. 6 6 Pull the tab toward you to open the rear chute cover. Rear Chute Cover 7 Pull the jammed paper out of the fuser unit. If the jammed paper cannot be pulled out easily, push down the tab with one hand as you gently pull the paper out with other.
Troubleshooting HOT SURFACE After you have just used the printer, some internal parts of the printer are extremely hot! Wait for the printer to cool down before you touch the internal parts of the printer. 8 9 Close the back cover. 0 Put the toner cartridge back into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically. 6 Push the lock lever down and take the toner cartridge out of the drum unit.
Troubleshooting A Put the drum unit and toner cartridge assembly back in the printer. 6 B C D Put the paper tray firmly back in the printer. Close the front cover. Make sure that the Paper LED is now off and the printer is ready.
Troubleshooting Other problems Problem Recommendation The printer cannot print. There was an error writing to LPT1: (or BRUSB) for the printer error message occurs on your PC. ■ Check that the printer cable is not damaged or broken. ■ If you have an interface-switching device, make sure the correct printer is selected. 6 For Macintosh® with USB Problem Recommendation The printer does not appear in Chooser (Mac OS® 9.1 to 9.2) or Print Center (Mac OS® X 10.2.4 or greater).
Troubleshooting Examples of poor print quality ABCDEFGH abcdefghijk ABCD abcde 01234 Recommendation ■ Make sure that you use paper that meets the recommended specifications. See What kind of paper can I use? on page 1-4 ■ Check the printer’s environment - high temperatures and high humidity can increase the amount of background shading. See Positioning the printer on page 1-3. ■ Use a new toner cartridge. See Replacing the toner cartridge on page 5-3 ■ Use a new drum unit.
Troubleshooting Examples of poor print quality Recommendation ■ If the problem is not solved after printing a few pages, the drum unit may have glue from label stock on the OPC drum surface. 6 Clean the drum unit as follows: 75 mm (3.0 in.) 75 mm (3.0 in.) 1 Position the print sample in front of the drum unit, and find the exact position of the poor print. 2 Turn the drum unit gear by hand while looking at the surface of the OPC drum.
Troubleshooting Examples of poor print quality ABCDEFGH abcdefghijk ABCD abcde 01234 Black toner marks across the page ABCDEFGH abcdefghijk ABCD abcde 01234 Recommendation ■ The drum unit may be damaged. Put in a new drum unit. See page 6-12. ■ Make sure that you use paper that meets our specifications. See What kind of paper can I use? on page 1-4. • • • If you use label sheets for laser printers, the glue from the sheets may sometimes stick to the OPC drum surface. Clean the drum unit.
Troubleshooting Examples of poor print quality ABCDEFGH abcdefghijk Recommendation ■ Wipe the scanner window with a soft cloth. See Cleaning the inside of the printer on page 5-12. ■ The toner cartridge may be damaged. Put in a new toner cartridge. See Replacing the toner cartridge on page 5-3.
Troubleshooting Solving print problems Problem Recommendation The printer prints unexpectedly or it prints garbage data. ■ Make sure the printer cable is not too long. We recommend you use a parallel or USB cable that is less than 2 meters (6.5 feet) in length. ■ Make sure that the printer cable is not damaged or broken. ■ If you are using an interface-switching device, remove it. Connect your computer directly to your printer, and then try again.
A Appendix Printer specifications Engine A Model HL-2030 Technology Electrophotographic Print speed Up to 17 ppm (Letter size) Up to 16 ppm (A4 size) First print time Less than 10 sec*1 Resolution Windows® 95 and Windows NT® 4.
Appendix Controller Model HL-2030 Processor Memory Interface HL-2040 HL-2070N Fujitsu SPARClite 96MHz Fujitsu SPARClite 133MHz Standard 8 MB 16 MB Option N/A Standard Full-Speed USB 2.0*2 Full-Speed USB 2.0*2, IEEE 1284 Parallel Full-Speed USB 2.0*2, IEEE 1284 Parallel, 10/100BASE-TX Option IEEE 802.11b IEEE 802.11b wireless wireless (NC-2200w) (NC-2200w) 10/100BASE-TX (NC-2100p) IEEE 802.
Appendix Software Model HL-2030 GDI Driver for Windows® 98/Me, Windows® 2000/XP Printer driver HL-2040 HL-2070N GDI Driver for Windows® 95/98/Me, Windows NT® 4.0, Windows® 2000/XP N/A PCL Driver for Windows® 95/98/Me, Windows NT® 4.0, Windows® 2000/XP Generic PCL Driver for Windows NT® 4.0, Windows® 2000/XP Brother Laser Driver for Mac OS® 9.1 to 9.2 and Mac OS® X 10.2.
Appendix Media specifications Model HL-2030 Media types Media weights Media sizes HL-2040 HL-2070N Manual feed slot Plain paper, Bond paper, Recycled paper, Envelope, Labels, and Transparencies Paper tray Plain paper, Bond paper, Recycled paper, and Transparencies*9 Manual feed slot 60 to 161 g/m2 (16 to 43 lb) Paper tray 60 to 105 g/m2 (16 to 28 lb) Manual feed slot Width: 69.9 to 215.9 mm (2.75 to 8.5 in.) Length: 116 to 406.4 mm (4.57 to 16 in.
Appendix Other Model HL-2030 Power consumption Printing (average) HL-2040 HL-2070N Less than 450 W at 25 °C (77 °F) A Standby (average) Less than 70 W at 25 °C (77 °F) Noise level Sound pressure Sound power Ecology Sleep (average) Less than 5 W Printing Less than 51 dB(A) Standby Less than 30 dB(A) Printing 6.2B(A) (Office equipment with LWAd > 6.3B(A) is not suitable for operation in rooms where predominantly intellectual work is done.
Appendix Important information for choosing your paper This section provides information to help you choose paper to use with this printer. Note If you use paper other than the ones recommended, a paper jam or misfeeding may occur in the printer. See Recommended paper on page 1-5. Before you purchase a large quantity of paper Make sure the paper is suitable for the printer. Paper for plain paper copies Paper is divided by usage, such as paper for printing and paper for copying.
Appendix Print surface The characteristics may differ a little between the face side and reverse side of a sheet of paper. Usually, the opening side of the ream of paper package is the print side. Follow any indication of the print side on the paper package. Typically, the print side is indicated by an arrow. A Moisture content Moisture content is the amount of water left in the paper after manufacture. It is one of the important characteristics of the paper.
Appendix Paper size Paper size mm in. Letter 8.5 × 11 in. Legal 8.5 × 14 in. Executive 7.25 × 10.5 in. A4 210 × 297 mm A5 148 × 210 mm A6 105 × 148 mm Envelope Monarch 3.875 × 7.5 in. Envelope #9 3.875 × 8.9 in. Envelope #10 4.12 × 9.5 in. Envelope #11 4.5 × 10.375 in. Envelope DL 110 × 220 mm Envelope C5 162 × 229 mm Envelope C6 114 × 162 mm B5 (JIS) 182 × 257 mm B5 (ISO) 176 × 250 mm B6 125 × 176 mm Folio A 8.5 × 13 in.
Appendix Symbol and character sets (For HL-2070N) For the HP LaserJet, IBM Proprinter XL, and EPSON FX-850 emulation modes, you can select the symbol and character sets using a Web browser or the Remote Printer Console software. A How to use the Web browser To use the Web browser, follow the steps below. 1 2 3 4 5 6 Type http://printer’s IP address/ into your browser. For example: http://192.168.1.2/ (if the printer’s IP address is 192.168.1.2) Click Printer Settings. Enter a user name and a password.
Appendix HP LaserJet mode ABICOMP Brazil / Portugal (13P) ABICOMP International (14P) Desktop (7J) Greek8 (8G) HP German (0G) HP Spanish (1S) ISO Latin1 (0N) ISO Latin2 (2N) ISO Latin5 (5N) ISO Latin6 (6N) ISO2 IRV (2U) ISO4 UK (1E) ISO5 ASCII (0U) ISO10 Swedish (3S) ISO11 Swedish (0S) ISO14 JIS ASCII (0K) ISO15 Italian (0I) ISO16 Portuguese (4S) ISO17 Spanish (2S) ISO21 German (1G) ISO25 French (0F) ISO57 Chinese (2K) ISO60 Norwegian1 (0D) ISO61 Norwegian2 (1D) ISO69 French (1F) I
Appendix Windows Baltic (19L) Windows Cyrillic (9R) Windows Greek (9G) Windows Latin1 (19U) Windows Latin2 (9E) Windows Latin5 (5T) Wingdings (579L) A IBM mode PC8 PC8 D/N PC8 Turkish PC850 Multilingual PC852 East Europe PC860 Portugal PC863 Canadian French PC865 Nordic Epson mode Danish I Danish II Dutch French I French II German Italian Norwegian Japanese PC8 PC8 D/N PC8 Turkish PC850 Multilingual PC852 East Europe PC860 Portugal PC863 Canadian French PC865 Nordic South A
B Appendix (For Europe and Other Countries) Brother Numbers IMPORTANT: For technical and operational help, you must call the country where you bought the printer. Calls must be made from within that country. Register your product By registering your Brother product, you will be recorded as the original owner of the product.
Appendix (For Europe and Other Countries) Important information: Regulations Radio interference (220 to 240 volt model only) B This printer follows EN55022 (CISPR Publication 22)/Class B. Before you use this product, make sure that you use the following interface cables. 1. A shielded parallel interface cable with twisted-pair conductors and that it is marked "IEEE 1284 compliant". 2. A USB cable. The cable must not be more than 2 meters long.
Appendix (For Europe and Other Countries) IEC 60825-1 specification (220 to 240 volt model only) This printer is a Class 1 laser product as defined in IEC 60825-1 specifications. The label shown below is attached in countries where it is needed. B CLASS 1 LASER PRODUCT APPAREIL À LASER DE CLASSE 1 LASER KLASSE 1 PRODUKT This printer has a Class 3B laser diode which produces invisible laser radiation in the scanner unit. You should not open the scanner unit under any circumstances.
Appendix (For Europe and Other Countries) IMPORTANT - For Your Safety To ensure safe operation the supplied three-pin plug must be inserted only into a standard three-pin power outlet that is properly grounded through the standard electrical wiring. B Extension cords used with this printer must be three-pin plug type and correctly wired to provide proper grounding. Incorrectly wired extension cords may cause personal injury and equipment damage.
Appendix (For Europe and Other Countries) B B-5
I Index A L Accessory ................................................ 4-1 Advanced tab .......................................... 2-4 Automatic Emulation Selection ............. 2-17 LED ......................................................... 3-1 Linux ........................................................ 2-1 B Back view ................................................ 1-2 Basic tab ................................................. 2-3 BRAdmin Professional ..........................
Index S Scanner window .................................... 5-13 Service call .............................................. 3-5 Service centres (Europe and other countries) .................................................................B-1 Software ................................................ 2-16 Specifications ..........................................A-1 Support tab ............................................ 2-11 Symbol ....................................................
