Multi-Protocol Print Server Network User’s Guide Please read this manual thoroughly before using the printer. You can print or view this manual from the CD-ROM at any time, please keep the CD-ROM in a convenient place for quick and easy reference at all times. The Brother Solutions Center (http://solutions.brother.com) is your one stop resource for all your printer needs.
Trademarks Brother is a registered trademark of Brother Industries, Ltd. HP, HP/UX,JetDirect and JetAdmin are trademarks of Hewllet-Packard Company. DEC, DEC server, VMS, LAT, and ULTRIX are trademarks of Digital Equipment Corporation. UNIX is a trademarks of UNIX Systems Laboratories. Ethernet is trademark of Xerox Corporation. Postscript is trademark of Adobe Systems Incorporated. Netware is a trademark of Novell, Inc. Apple, Macintosh, LaserWriter, and AppleTalk are trademarks of Apple Computer, Inc.
For technical and operational assistance, please visit the Brother web site on http://www.brother.com If you have comments or suggestions, please write us at: In Europe European Technical Services 1 Tame Street Audenshaw Manchester, M34 5JE UK In USA Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92618 In CANADA Brother International Corporation (Canada), Ltd. - Marketing Dept.
TABLE OF CONTENTS CHAPTER ONE UNIX PRINTING PRINTING FROM UNIX/LINUX USING TCP/IP Overview 1-1 TCP/IP 1-2 General TCP/IP UNIX Host Configuration 1-3 Linux Configuration 1-6 HP/UX Configuration 1-7 IBM RS/6000 AIX Configuration 1-8 Sun Solaris 2.
CHAPTER TWO TCP/IP PRINTING PRINTING FROM WINDOWS NT OR WINDOWS 2000/XP, LAN SERVER AND WARP SERVER Overview 2-1 Windows NT 3.5x/NT 4.0/2000/XP (TCP/IP) Configuration 2-2 Windows 2000/XP Printing (Printer Driver not yet installed) Standard TCP/IP Port Printing 2-3 2-3 IPP Printing from Windows 2000/XP Clients IPP printing from Windows 95/98/Me Clients 2-4 2-4 Windows 2000/XP Printing (Printer Driver already installed) 2-5 Windows NT 4.0 Printing 2-5 Windows NT 4.
CHAPTER THREE PEER TO PEER PRINTING HOW TO PRINT IN A WINDOWS 95/98/ME PEER TO PEER NETWORK Overview 3-1 TCP/IP Printing 3-2 Installing the Brother Peer to Peer Software 3-2 Associating to the printer 3-3 Adding a Second Brother LPR Port 3-3 Other Sources of Information 3-4 CHAPTER FOUR NETBIOS PEER TO PEER PRINTING HOW TO PRINTING USING NETBIOS ON WINDOWS 95/98/ME/NT/2000/XP, LAN SERVER AND OS/2 WARP SERVER Overview 4-1 Print Server Configuration 4-2 Changing the workgroup/domain name using
Associating the printer Windows 95/98/Me Windows NT4.0/2000/XP 4-5 4-5 4-6 Adding a Second NetBIOS Print Port Windows 95/98/Me Windows NT4.0/2000/XP 4-7 4-7 4-7 LAN Server/OS/2 Warp Server Configuration Server Configuration: Workstation Configuration: 4-8 4-8 4-8 Other Sources of Information 4-9 CHAPTER FIVE HOW TO CONFIGURE INTERNET PRINTING FOR WINDOWS 95/98/ME NT 4.
Brother Internet Print Using a Web Browser to configure the Print Server 5-5 Brother Internet Print Using TELNET to Configure the Print Server 5-6 Brother Internet Print Installing the BIP software on Windows 95/98/Me/NT4.
Configuring the Brother Print Server (Queue Server Mode in Bindery emulation mode) using BRAdmin 6-6 Configuring the Brother Print Server (Queue Server Mode in NDS mode) using BRAdmin 6-7 Configuring the Brother Print Server (Queue Server Mode in NDS mode) using Novell NWADMIN and BRAdmin 6-8 Configuring the Brother Print Server (Remote Server Mode in NDS mode) using Novell NWAdmin and BRAdmin 6-10 Configuring the Brother Print Server (Queue Server Mode in Bindery emulation mode) using PCONSOLE and
CHAPTER SEVEN APPLETALK (ETHERTALK) TCP/IP PRINTING PRINTING FROM A MACINTOSH Overview 7-1 Macintosh Configuration 7-2 Operation 7-2 How to Select the Print Server (AppleTalk/EtherTalk) 7-3 How to Select the Print Server (TCP/IP) 7-4 Changing the Configuration 7-6 Other Sources of Information 7-6 CHAPTER EIGHT DLC PRINTING PRINTING FROM WINDOWS NT OR WINDOWS 2000 Overview 8-1 Configuring DLC on Windows NT/2000 8-2 Windows 2000 Printer Setup 8-3 Windows NT 4.
CHAPTER NINE LAT NETWORK CONFIGURATION PRINTING FROM DEC LAT SYSTEMS Overview 9-1 LAT Concepts 9-1 VMS LAT Host Configuration 9-2 Eliminating Blank Pages 9-4 PATHWORKS for DOS Configuration 9-5 PATHWORKS for Windows 95/98/NT4.
CHAPTER ELEVEN WEB BASED MANAGEMENT HOW TO USE A WEB BROWSER TO MANAGE YOUR DEVICE Overview 11-1 How to connect to your printer using a Browser 11-2 Other Sources of Information 11-2 CHAPTER TWELVE TCP/IP CONFIGURATION ASSIGNING TCP/IP INFORMATION Overview 12-1 Using the printer control panel to allocate an IP address (printers with LCD panels only) 12-2 Changing the IP Address using the BRAdmin application 12-2 Using BRAdmin and the IPX/SPX Protocol to set the IP address 12-3 Using BRAdmin an
CHAPTER THIRTEEN TROUBLESHOOTING Overview 13-1 Installation problems 13-2 Intermittent Problems 13-5 TCP/IP Troubleshooting 13-6 UNIX Troubleshooting 13-7 Windows NT/LAN Server (TCP/IP) Troubleshooting 13-9 Windows 95/98/Me Peer to Peer Print (LPR) Troubleshooting 13-9 Windows 95/98/Me Peer-to-Peer (HP JetAdmin compatible method) Troubleshooting 13-10 Windows 95/98/Me/NT 4.
APPENDIX Appendix A General Information A-1 A-1 Appendix B Using Services General A-3 A-3 Appendix C Reloading the Print Server Firmware General Reloading firmware using BRAdmin Reloading process Reloading using the FTP Protocol from a command prompt Reloading using the FTP Protocol from a Web Browser A-4 A-4 A-5 A-6 A-7 A-8 INDEX I-1 xiii
IMPORTANT INFORMATION: REGULATIONS Federal Communications Commission (FCC) Declaration of Conformity (For U.S.A. only) Responsible Party: Brother International Corporation 100 Somerset Corporate Boulevard Bridgewater, NJ 09907-0911, USA TEL: (908) 704-1700 declares, that the products Product Name: Model Number: Brother Network Card (BR-net) NC-4100h complies with Part 15 of the FCC Rules.
Industry Canada Compliance Statement (For Canada only) This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme a la norme NMB-003 du Canada. Declaration of Conformity (Europe) We, Brother Industries, Ltd., 15-1, Naeshiro-cho, Mizuho-ku, Nagoya 467-8561, Japan declare that this product is in conformity with the following normative documents.
CHAPTER 1 UNIX PRINTING 11 CHAPTER ONE 1 Unix Printing Printing from Unix/Linux using TCP/IP Overview Brother print servers are supplied with the Transmission Control Protocol/Internet Protocol (TCP/IP) protocol suite. Since virtually all UNIX host computers support TCP/IP, this capability allows a printer to be shared on a UNIX Ethernet network.
CHAPTER 1 UNIX PRINTING TCP/IP Brother print servers appear to the network as a UNIX host computer with a unique IP address running the lpd, line printer daemon protocol. As a result, any host computer that supports the Berkeley remote LPR command can spool jobs to Brother print servers without the need for any special software on the host computer. For special applications, raw TCP ports are also available. The Brother print servers also support the FTP protocol.
CHAPTER 1 UNIX PRINTING General TCP/IP UNIX Host Configuration The configuration process for most UNIX systems is described in the following steps. As this process varies, we recommend that you refer to your system documentation (or man pages) for additional information. 1. Configure the /etc/hosts file on each UNIX host that needs to communicate with the print server. Use your favorite editor to add an entry to the /etc/hosts file containing the IP address and node name of the device. For example: 192.
CHAPTER 1 UNIX PRINTING Choose one of the available services (a service name will be used in step 3): BINARY_P1 TEXT_P1 Binary data Text data (CR added) You may set up multiple print queues on your UNIX host computer for the same print server, each one with a different service name (for example, one queue for binary graphics jobs and one for text jobs). Refer to Appendix B for additional information on using services. 3.
CHAPTER 1 UNIX PRINTING The rm and rp options are not available on some UNIX systems, so if necessary check your documentation (or man pages) to determine the equivalent options. Users of Berkeley-compatible UNIX systems can use the lpc command to obtain the printer status: %lpc status laser1: queuing is enabled printing is enabled no entries no daemon present Users of AT&T-compatible UNIX systems can generally use the lpstat or rlpstat commands to obtain similar status information.
CHAPTER 1 UNIX PRINTING Linux Configuration If you do not wish to use the command line interface to configure your Linux distribution, you may wish to use the Linux Printer System Manager application on your GUI. To do this, do the following: 1. From the Linux Printer System Manager screen, click the "Add" button. 2. You will now be asked to specify which Printer type you are using, select the "Remote Unix (lpd) Queue" option and click "OK". 3.
CHAPTER 1 UNIX PRINTING HP/UX Configuration In the case of HP/UX10.xx, the sam program is used to set up the remote printer. The steps are as follows: 1. Execute the sam program. From the list of options, select Printers and Plotters 2. Select LP Spooler 3. Select Printers and Plotters 4. Select Actions and then Add Remote Printer/Plotter 5. Enter any name as the Printer Name (this will be the name of the print queue) 6. Enter the IP address of the print server as the Remote System Name 7.
CHAPTER 1 UNIX PRINTING IBM RS/6000 AIX Configuration The RS/6000 AIX operating system uses the smit program to set up the remote printer. The procedure is as follows for AIX 4.0 and later: 1. 2. 3. 4. 5. 6.
CHAPTER 1 UNIX PRINTING Sun Solaris 2.x Configuration Sun Solaris 2.x uses the lpsystem and lpadmin programs for remote printer configuration: lpsystem -t bsd prnservername lpadmin -p queue -s prnservername!prnserverservice accept queue (not required on newer Solaris systems) enable queue (not required on newer Solaris systems) Where queue is the name of the local print queue. prnservername is the name of the print server (must match the entry in the /etc/hosts file or IP address).
CHAPTER 1 UNIX PRINTING SCO UNIX Configuration To configure a printer in version Version 5.x of SCO Unix, use the SCOADMIN program. 1. Select Printers and then Print Manager 2. On the menu select Printer and then Add Remote followed by Unix… 3. Enter the IP address of the print server and type in the printer name to be used to spool to. 4. Deselect "Use External remote Printing Protocol…" 5. Edit the /etc/printcap file to include formfeed add the text rp=lpaf SCO UNIX requires TCP/IP V1.
CHAPTER 1 UNIX PRINTING DEC TCP/IP Servers for VMS(UCX) You need to run the sys$system:ucx:$lprsetup command, specify a printer name, and then enter the print server IP address as the remote system name. Specify one of the print server services (see beginning of this section for options) as the remote system printer name (accept the defaults for other questions).
CHAPTER 1 UNIX PRINTING where is the new AS/400 print queue name, is the print server service name, BINARY_P1 or TEXT_P1, is the OS/400 printer driver name (*HP4 is recommended if in doubt), and is the IP address of the print server.Note that the IP address and description must be enclosed in single quotes. For example: CRTOUTQ OUTQ(BR1) RMTSYS(*INTNETADR) RMTPRTQ(BINARY_P1) AUTOSTRWTR(1) CNNTYPE(*IP) DESTTYPE(*OTHER) MFRTYPMDL(*HP5SI) INTNETADR('10.0.0.
CHAPTER 1 UNIX PRINTING Other Systems Other systems use similar programs to set up print servers. These programs will generally ask for the following information: Requested information: remote printer remote host computer name You should use: Binary or Text service name Any name (must match the name in the printcap file, if any) or in some cases, you may enter the print server IP address here IP address of print server.
CHAPTER 2 TCP/IP PRINTING 21 CHAPTER TWO 2 TCP/IP Printing Printing from Windows NT or Windows 2000/XP, LAN Server and Warp Server Overview Users of Windows NT can print directly to a network ready Brother printer using the TCP/IP protocol. Microsoft Windows NT 3.5x and NT 4.0 users must install Microsoft's "TCP/IP printing" protocol. Windows 2000/XP users are able to send print jobs directly to the printer without installing any additional software.
CHAPTER 2 TCP/IP PRINTING Windows NT 3.5x/NT 4.0/2000/XP (TCP/IP) Configuration If you have not already done so, install the TCP/IP protocol onto your Windows NT system. This is done via the Network icon in the Control Panel window of the Windows NT system (the Control Panel is in the Main window on NT 3.5x systems, or use the Start button on NT 4.0 to access the Settings/Control Panel menu). The default configuration of Windows 2000/XP automatically installs the TCP/IP protocol.
CHAPTER 2 TCP/IP PRINTING Windows 2000/XP Printing (Printer Driver not yet installed) By default, Windows 2000/XP systems install with all the necessary software required for you to be able to print. This chapter describes the two most commonly used configurations, Standard TCP/IP Port printing and IPP (Internet Printing Protocol). If you have already installed the printer driver, jump to the printer driver already installed section. Standard TCP/IP Port Printing 1.
CHAPTER 2 TCP/IP PRINTING IPP Printing from Windows 2000/XP Clients If you wish to print using the IPP protocol, follow these steps: 1. From the Printers Folder select "Add Printer", the "Add Printer Wizard" will now start. Click on "Next" 2. Select "Network Printer" 3. Click the "Connect to a printer on the Internet or on your intranet" option 4.
CHAPTER 2 TCP/IP PRINTING Windows 2000/XP Printing (Printer Driver already installed) If you have already installed the printer driver and wish to configure it for network printing, follow these steps: 1. 2. 3. 4. Select the printer driver you wish to configure Select File and then chose Properties Click the Ports tab of the driver and click “Add Port” Select the port that you wish to use, typically this would be “Standard TCP/IP Port”, then click the “New Port…” button. 5.
CHAPTER 2 TCP/IP PRINTING Windows NT 4.0 Printing (Printer Driver not yet installed) 1. Go to the Start button, choose Settings, and then select Printers. Double click the Add Printer icon to get the Add Printer Wizard. Click. Select My Computer (Not Network Printer) and click on Next. 2. Select Add Port, select LPR Port (LPR Port will not be displayed unless you install the "Microsoft TCP/IP Printing" protocol as described earlier) from the list of available ports and click on New Port. 3.
CHAPTER 2 TCP/IP PRINTING Windows NT 4.0 Printing (Printer Driver already installed) Follow these steps if the printer driver is already installed. 1. Click on Start then select Settings/Printers to display the currently installed printer drivers. 2. Double click the printer driver you wish to configure and select Printer menu and then choose Properties. 3. Select the Ports tab and click on Add Port. 4.
CHAPTER 2 TCP/IP PRINTING Windows NT 3.5x Printing 1. Go into the Control Panel and run the Network applet. 2. Select Add Software and TCP/IP Protocol and related components. 3. Select the TCP/IP Network Printing Support check box. And then click on the Continue button. (This option will be unavailable if the TCP/IP Network Printing Support protocol is already installed. 4. Insert the requested disk(s) to copy the required files. Your NT server will need to be re-booted when the files are copied over.
CHAPTER 2 TCP/IP PRINTING LAN Server, OS/2 Warp Server Configuration Brother print servers will work with IBM LAN Server, OS/2 Warp Server networks that have IBM TCP/IP V2.0 or later installed on the file server (TCP/IP is supplied as standard with LAN Server V4.0 and later as well as Warp Server).
CHAPTER 2 TCP/IP PRINTING You will get the Settings window. Enter the following: LPD server LPD printer Host name User The Brother print server name (from the HOSTS file) or its IP address. For most applications, use the Brother print server 'binary' service BINARY_P1. However, if you are printing text files from the DOS or OS/2 command prompt, you should use the text service TEXT_P1, which will add carriage returns for proper formatting of the data (but will potentially distort graphics printouts).
CHAPTER 2 TCP/IP PRINTING 9. The Brother print server will appear as a standard OS/2 printer to application programs. To make the print server operate transparently with DOS programs, execute the following command on each workstation: 10. NET USE LPT1: \\servername\alias 11. This will make the printer appear to the software as a printer that is directly connected to the parallel port of the workstation. Other Sources of Information 1. Visit http://solutions.brother.
CHAPTER 3 TCP/IP PEER TO PEER PRINTING 31 CHAPTER THREE 3 Peer to Peer Printing How to Print in a Windows 95/98/Me Peer to Peer network Overview Microsoft's Windows 95/98/Me operating systems features built-in networking capabilities. These capabilities allow a Windows PC to be configured as a client workstation in a file server based network environment. For smaller networks, Windows 95/98/Me also allows the PC to operate in a peer-to-peer mode.
CHAPTER 3 TCP/IP PEER TO PEER PRINTING TCP/IP Printing Our Peer to Peer printing software requires the TCP/IP protocol to be installed on your Windows peer-to-peer computers and an IP Address has to be defined for the print server. Refer to your Windows documentation for more information on how to configure the TCP/IP protocol on your Windows PC. If you haven’t already done so, configure the IP address of the printer, for more information on IP address configuration, refer to chapter 12 of this user guide.
CHAPTER 3 TCP/IP PEER TO PEER PRINTING Associating to the printer You must now create a printer on your Windows system using the standard Windows printer setup procedure. 1. 2. 3. 4. 5. 6. 7. 8. 9. To do this, go the Start button, select Setting and then Printers. Select Add Printer to begin the printer installation. Click Next when you get the add Printer Wizard window. Select Local Printer when you are asked how the printers are connected to your computer, and then push Next. Select the correct driver.
CHAPTER 3 TCP/IP PEER TO PEER PRINTING Other Sources of Information 1. Visit http://solutions.brother.com/ for more information on network printing. 2. Refer to chapter 12 of this user guide to learn how to configure the IP address of the printer.
CHAPTER 4 NETBIOS PEER-TO-PEER PRINTING CHAPTER FOUR 4 NetBIOS Peer to Peer Printing 41 How to Printing using NetBIOS on Windows 95/98/Me/NT/ 2000/XP, LAN Server and OS/2 Warp Server Overview Brother print server range supports SMB (Server Message Block) over the TCP/IP protocol via the NetBIOS interface. This means that just like regular Windows PC’s, Brother printers can appear in your network neighborhood.
CHAPTER 4 NETBIOS PEER-TO-PEER PRINTING Print Server Configuration In order for this function to work, you must correctly change the DOMAIN name or WORKGROUP name to match that of your network. Once this is done, the print server will appear automatically in your network neighborhood and you will be able to send print documents to it without having to install additional software. However, in some instances you may find that your Windows 95/98/Me and Windows NT4.
CHAPTER 4 NETBIOS PEER-TO-PEER PRINTING Changing the workgroup/domain name using TELNET or BRCONFIG or a web browser If you are unable to use the BRAdmin application, you can use TELNET, a web browser or the BRCONFIG Remote console program (BRCONFIG requires the IPX/SPX protocol to be installed on your PC). When you are connected to the print server, enter the default password "access" in response to the "#" prompt.
CHAPTER 4 NETBIOS PEER-TO-PEER PRINTING Installing the Brother NetBIOS Port Monitor 1. Start the CD-ROM installation menu program according to the Quick Setup guide. 2. Select the proper Model and Software Installation menu. Then select the Network Print Software menu to start the Brother Network Print Software installation program. 3. Push the Next button in response to the Welcome message. 4. Select Brother Peer-to-Peer Print (NetBIOS) installation 5.
CHAPTER 4 NETBIOS PEER-TO-PEER PRINTING Associating the printer 1. You must now create a printer on your Windows 95/98/Me and NT4.0/2000 system using the standard Windows printer setup procedure. To do this, go the Start button, select Setting and then Printers. Windows 95/98/Me 2. Select Add Printer to begin the printer installation. 3. Click Next when you get the add Printer Wizard window. 4. Select Local Printer when you are asked how the printer is connected to your computer, and then push Next. 5.
CHAPTER 4 NETBIOS PEER-TO-PEER PRINTING Windows NT4.0/2000/XP 2. Select Add Printer to begin the printer installation. 3. Click Next when you get the add Printer Wizard window. 4. Select My Computer when you are asked how the printer is connected to your computer, and then push Next. 5. Select the Brother NetBIOS Port (Port name you assigned in step 6 of the Installing the Brother NetBIOS Port Monitorsection and press Next. 6. Select the correct driver. Click Next when you are done. 7.
CHAPTER 4 NETBIOS PEER-TO-PEER PRINTING Adding a Second NetBIOS Print Port 1. You do not need to re-run the installation program to add a new NetBIOS port. Instead, press the Start button, select Settings, and open the Printers windows. Click on the icon of the printer that you wish to configure, select File from the Menu bar, and then choose Properties. Windows 95/98/Me 2. Click on the Details tab and push the Add Port button.
CHAPTER 4 NETBIOS PEER-TO-PEER PRINTING LAN Server/OS/2 Warp Server Configuration As Brother print servers support the SMB protocol over TCP/IP via a NetBIOS interface, you can easily configure your printer to work with an IBM LAN Server and OS/2 Warp Server networks that have IBM TCP/IP V2.0 or later installed on the fileserver. Use the following procedure to configure the LAN Server, OS/2 Warp Server or OS/2 Warp connect workstation. Server Configuration: 1.
CHAPTER 4 NETBIOS PEER-TO-PEER PRINTING Other Sources of Information 1. Visit http://solutions.brother.com/ for more information on network printing. 2. Refer chapter 12 of this user guide to learn how to configure the IP address of the printer.
CHAPTER 5 BIP INTERNET PRINTING INSTALLATION 51 CHAPTER FIVE 5 How to Configure Internet Printing for Windows 95/98/Me NT 4.0/Windows 2000/XP Internet Printing Installation Overview Brother's Brother Internet Print (BIP ) software, for Windows 95/98/Me/NT4.0, allows a PC user at one location, to send a print job to a Brother Printer at a remote location via the Internet.
CHAPTER 5 BIP INTERNET PRINTING INSTALLATION Brother Internet Print General Information The BIP software is installed using a standard Windows 95/98/Me/NT4.0/2000/XP Installation Wizard. It creates a virtual port on the Windows 95/98/Me/NT4.0/2000/XP PC that operates in a similar way to the standard LPT1 printer port from the Application program point of view. The user can use the Windows 95/98/MeNT4.
CHAPTER 5 BIP INTERNET PRINTING INSTALLATION Brother Internet Print Configuring the Brother Print Server The print server can be configured using BRAdmin, by using a web browser, or by using the TELNET command. Print Server Configuration Checklist Before configuring the print server to receive BIP jobs, be sure that the E-mail server at the remote site (the receiving end) is configured to handle the TCP/IP POP3, and SMTP protocols (SMTP is only required if the notification feature is enabled). 1.
CHAPTER 5 BIP INTERNET PRINTING INSTALLATION Brother Internet Print Using BRAdmin to Configure the Print Server Skip this section if you wish to use the print server remote console or Web Browser to configure the print server. Using the BRAdmin application, you can configure the Brother print server using the TCP/IP protocol, or the IPX protocol. The steps required to configure the print server to receive print jobs from a Windows 95/98//Me/NT4.0/2000/XP. PC running the BIP software is as follows: 1.
CHAPTER 5 BIP INTERNET PRINTING INSTALLATION Brother Internet Print Using a Web Browser to configure the Print Server 1. Connect to the printer server IP address using your web browser. 2. When you reach the network configuration screen, you will be prompted for a password. The default password is "access" 3. Select the Configure POP3/SMTP option and enter the information as described above. Refer to "Using BRAdmin to Configure the Print Server" 4. You should see a Segmented Message Timeout option.
CHAPTER 5 BIP INTERNET PRINTING INSTALLATION Brother Internet Print Using TELNET to Configure the Print Server Skip this section if you used BRAdmin or a Web Browser to configure the remote print server. As an alternative to BRAdmin, you can use the print server remote console to configure the print server. The console can be accessed via TELNET. When you access the print server using these utilities, you will be asked for a password. The default password is "access". 1.
CHAPTER 5 BIP INTERNET PRINTING INSTALLATION Brother Internet Print Installing the BIP software on Windows 95/98/Me/NT4.0/2000/XP To install the BIP software on a Windows 95/98/NT4.0/2000/XP PC, execute the following steps: • • Be sure that the PC is running an E-mail program (for example, Microsoft Outlook) that is capable of sending E-mail message using Winsock. Be sure that your E-mail server is capable of sending messages across the Internet. Setup from CD-ROM 1.
CHAPTER 5 BIP INTERNET PRINTING INSTALLATION 11. Once your computer has re-started you must create a printer on your Windows 95/98/Me/NT4.0/2000/XP system using the standard Windows 95/98/Me/NT4.0/2000/XP printer setup procedure. To do this, go the Start button, select Settings and then Printers. 12. Select Add Printer to begin the printer installation. 13. Click Next when you get the Add Printer Wizard window. (For Windows 95/98/Me user) 14.
CHAPTER 5 BIP INTERNET PRINTING INSTALLATION Adding a Second Brother Internet Port You should not re-run the install program to add a new Brother Internet Port. Instead, press the Start button, select Settings, and open the Printers windows. Click on the icon of a printer that is using BIP, select File from the menu bar, and then choose Properties. Click on the Details (Ports on Windows NT) tab and push the Add Port button.
CHAPTER 5 BIP INTERNET PRINTING INSTALLATION Windows 2000/XP IPP Printing Use the following instructions if you wish to use the IPP printing capabilities of Windows 2000. 1. Run the Add Printer Wizard and click the Next button when you see the “Welcome to the Add Printer Wizard” screen. 2. You are now able to select “Local Printer” or “Network Printer”. Make sure that you select “Network Printer”. 3. You will see the “Add Printer Wizard” screen. 4.
CHAPTER 5 BIP INTERNET PRINTING INSTALLATION Specifying a different URL Please note that there are several possible entries that you can enter for the URL field. http://printer_ip_address:631/ipp This is the default URL and we recommend that you use this URL. Please note the “Get More Info” option will not display any printer data http://printer_ip_address:631/ipp/port1 This is for HP JetDirect compatibility.
CHAPTER 6 NOVELL NETWARE PRINTING 61 CHAPTER SIX 6 Novell NetWare Printing How to configure Novell NetWare Printing Overview Brother print servers allow NetWare client PCs to print jobs on the same printer as TCP/IP or other network protocol users. All NetWare jobs are spooled through the Novell server and delivered to the printer when it is available. Quick Tips: 1. The default IP address of Brother print servers is 192.0.0.192.
CHAPTER 6 NOVELL NETWARE PRINTING General Information In order to use a Brother print server on a NetWare network, one or more file servers must be configured with a print queue that the print server can service. Users send their print requests to the file server's print queue, and the jobs are then spooled (either directly, or in the case of remote printer mode, via an intermediate print server) to the appropriate Brother print server.
CHAPTER 6 NOVELL NETWARE PRINTING Creating a NDPS Printer Using NWADMIN for NetWare5 With NetWare 5, Novell has released a new preferred printing system called Novell Distributed Print Services (NDPS). Before the print server can be configured, NDPS must be installed on the NetWare 5 server and an NDPS Manager configured on the server. For further information regarding NDPS printers and printing please refer to the “Other Sources of Information” section at the end of this chapter.
CHAPTER 6 NOVELL NETWARE PRINTING NDPS Broker When NDPS is installed, an NDPS broker is loaded onto the network. One of the Broker services Resource Management Service allows Printer Drivers to be installed onto the server for use with Printer Agents. To add a Printer Driver to the Broker: 4. 5. 6. 7. 8. 9. 10. 11. Make sure the Resource Management Service is enabled. Open the Broker Object's main window in NetWare Administrator Select the Resource Management view. The Resource Management dialog appears.
CHAPTER 6 NOVELL NETWARE PRINTING Creating a Printer Agent 1. In NetWare Administrator, select object | create | NDPS Printer. Enter the NDPS printer name. For further information regarding NDPS printers and printing please refer to the “Other Sources of Information” section at the end of this chapter. 2. If this is a new printer select create A New Printer Agent. 3. If there is already an NDS printer and you are upgrading it to use the NDPS scheme, select Existing NDS printer object.
CHAPTER 6 NOVELL NETWARE PRINTING Configuring the Brother Print Server (Queue Server Mode in Bindery emulation mode) using BRAdmin 1. Make sure that you logged in as SUPERVISOR (NetWare 2.xx or 3.xx) or ADMIN (NetWare 4.xx or later). 2. Start BRAdmin. 3. One or more print server will appear in the list (the default node names are BRN_xxxxxx, where "xxxxxx" is the last six digits of the Ethernet address (MAC address)).
CHAPTER 6 NOVELL NETWARE PRINTING Configuring the Brother Print Server (Queue Server Mode in NDS mode) using BRAdmin 1. Make sure that you logged in as ADMIN in NDS mode. 2. Start BRAdmin. 3. One or more print server services will appear in the list of printers (the default node names are BRN_xxxxxx, where "xxxxxx" is the last six digits of the Ethernet address (MAC address)). You can find the node name and MAC address by printing out the printer configuration page.
CHAPTER 6 NOVELL NETWARE PRINTING Configuring the Brother Print Server (Queue Server Mode in NDS mode) using Novell NWADMIN and BRAdmin If you do not wish to use the Brother BRAdmin application solely to configure your NetWare file server, use the following instructions for configuration using the NWADMIN application in conjunction with the BRAdmin application. 1. Make sure that you are logged in as ADMIN in NDS mode on the NetWare 4.1x (or later) file server and start the NWADMIN application. 2.
CHAPTER 6 NOVELL NETWARE PRINTING Enter the NetWare print server name of the print server exactly as it appeared in the NetWare tab of the BRAdmin application (this will generally be the BRN_xxxxxx_P1 default service name, unless you changed the name). You can find the current service name and MAC address by printing out the printer configuration page. Refer to the User’s Guide for information on how to print the configuration page on your print server.
CHAPTER 6 NOVELL NETWARE PRINTING Configuring the Brother Print Server (Remote Server Mode in NDS mode) using Novell NWAdmin and BRAdmin To configure a Brother print server for remote printer mode with NWADMIN (NetWare Administrator utility) and BRAdmin, you will need to perform the following steps: 1. Make sure that the PSERVER NLM (NetWare Loadable Module) is loaded on your file server and that you are logged in as ADMIN in NDS mode on the NetWare 4.1x file server. 2.
CHAPTER 6 NOVELL NETWARE PRINTING You can find the NetWare server name and MAC address by printing out the printer configuration page. Refer to the User’s Guide for information on how to print the configuration page on your print server. 14. Double click the appropriate print server. You will be prompted for a password, the default password is "access". 15. Now select the NetWare tab. 16.
CHAPTER 6 NOVELL NETWARE PRINTING Configuring the Brother Print Server (Queue Server Mode in Bindery emulation mode) using PCONSOLE and BRCONFIG 1. Login as Supervisor (NetWare 3.xx) or ADMIN (NetWare 4.1x or later; be sure to specify the /b option for bindery mode). 2. Execute the BRCONFIG from the Windows menu 3. Select the corresponding server name from the list of print servers. 4.
CHAPTER 6 NOVELL NETWARE PRINTING 16. Force the print server to rescan file servers for print jobs. You may either turn the printer off and on again or you may down the print server in PCONSOLE as follows: • In the Available Options menu, highlight print server Information, and press ENTER. • Select the print server name (BRN_xxxxxx_P1) and press ENTER. If you have NetWare 4.1x, highlight Information and Status and press ENTER, and then skip to the next bullet. If you have NetWare 3.xx or 2.
CHAPTER 6 NOVELL NETWARE PRINTING Configuring the Brother Print Server (Queue Server Mode in NDS mode) using PCONSOLE and BRCONFIG 1. Make sure that you are logged in as ADMIN in NDS mode on the NetWare 4.1x file server. 2. Run the PCONSOLE utility from PC workstation. 3. Select print servers from the Available Options menu. 4.
CHAPTER 6 NOVELL NETWARE PRINTING 15. 16. 17. 18. Highlight the Printers option in the print server Information menu. Press INSERT and select the name of the printers you entered in Step 12. Press ESCAPE several times to return to DOS. Execute the BRCONFIG from the Windows menu. Select the print server from the list of print servers.
CHAPTER 6 NOVELL NETWARE PRINTING Configuring the Brother Print Server (Remote Printer Mode) using PCONSOLE and BRCONFIG 1. Make sure that the PSERVER NLM (NetWare Loadable Module) is loaded on your file server. 2. Log into the file server from your PC workstation as ADMIN if you are using NetWare 4.1x (if you want NDS support, do not login under bindery mode). If you are using NetWare 2.xx or 3.xx, login as SUPERVISOR. 3. Run the PCONSOLE utility from your PC workstation. 4.
CHAPTER 6 NOVELL NETWARE PRINTING The following steps apply to configuring a remote printer on NetWare 3.xx systems: 6. a. b. c. d. e. f. g. h. i. Select print server Information from the PCONSOLE main menu and choose the name of the PSERVER NLM. Select print server configuration and then printer configuration. Select any "Not Installed" printer and press Enter. Remember the number of this printer, since it will be used later in the configuration process. If desired, type in a new name for the printer.
CHAPTER 6 NOVELL NETWARE PRINTING For example, to set up remote "Printer 3" for a Brother printer with the print server BRN_310107_P1 using the PSERVER NLM called BROTHER1PS, you would type: SET NETWARE NPRINTER BROTHER1PS 3 ON BRN_310107_P1 SET NETWARE RESCAN EXIT You can also enter the remote printer name using your web browser by connecting to the Brother print server using the TCP/IP protocol and selecting the NetWare protocol configuration.
CHAPTER 7 APPLETALK (ETHERTALK) TCP/IP PRINTING 71 CHAPTER SEVEN 7 AppleTalk (EtherTalk) TCP/IP Printing Printing From a Macintosh Overview Brother print server's support the AppleTalk protocol running over Ethernet (also known as EtherTalk). This allows Macintosh users to print at the same time as all other Ethernet network using the AppleTalk (also referred to as EtherTalk) protocol. With the release of System 8.6 or later, Apple introduced a TCP/IP printing capability.
CHAPTER 7 APPLETALK (ETHERTALK) TCP/IP PRINTING Macintosh Configuration Your Brother Printer is compatible with the standard Apple LaserWriter 8 printer driver (earlier versions of the LaserWriter drivers may crash or cause PostScript errors on large networks). If you do not have the LaserWriter 8 driver you must install them. Consult your Macintosh documentation for instructions on how to do this.
CHAPTER 7 APPLETALK (ETHERTALK) TCP/IP PRINTING How to Select the Print Server (AppleTalk/EtherTalk) 1. Open the Chooser from the Apple Menu on the Macintosh, and then click on the LaserWriter icon (if necessary, select the appropriate AppleTalk zone from the Network Control Panel). Figure 2 Macintosh Chooser 2. Click on the appropriate print server and close the Chooser program. You should now be able to print from the Macintosh.
CHAPTER 7 APPLETALK (ETHERTALK) TCP/IP PRINTING How to Select the Print Server (TCP/IP) Apple has developed the "Desktop Printer" utility, this can be found from the Apple menu (this is only available from System 8.6 or later). When you run it you will see the following screen: Figure 3 Selecting LPR Printing 1. Select the "Printer (LPR)" option and click "OK".
CHAPTER 7 APPLETALK (ETHERTALK) TCP/IP PRINTING 2. At this point we must select the correct PPD file for the printer and also configure the correct LPR information. Click the "Change" button in the "PostScript Printer Description (PPD) File" section. Insert the CD-ROM that contains the PPD file for the printer and select the appropriate PPD file. 3. Now select the "Change" button below the "LPR Printer Selection" text. 4. You must then enter the IP address and service name of details of the printer.
CHAPTER 7 APPLETALK (ETHERTALK) TCP/IP PRINTING 5. Click "OK" to go back to the previous screen. 6. You are now ready to create the printer for use. To do that, click the "Create" button and you will see the following: Figure 6 Saving the printer to the Desktop 7. Enter the name of the printer in the "Save desktop printer As:" option and click on "Save". 8. We must now make this our default printer by clicking the printer name once and then select "Printing" and "Set Default Printer". 9.
CHAPTER 8 DLC PRINTING 81 CHAPTER EIGHT 8 DLC Printing Printing from Windows NT or Windows 2000 Overview DLC is a simple protocol that is included in Windows NT and Windows 2000 as standard. It can be used on other operating systems (such as Windows 3.x) with the addition of vendor-supplied software that supports the Hewlett-Packard JetDirect card. Quick Tips: 1. One way to print the details of all network settings is to print a configuration page.
CHAPTER 8 DLC PRINTING Configuring DLC on Windows NT/2000 To use DLC on Windows NT, you must first install the DLC protocol. 1. Log into Windows NT with administrative privileges. Go to the NT Control Panel and double click on the Network icon. Windows 2000 users select the properties of the Local Area Connection. 2. On Windows NT 3.5x systems, select Add Software. On Windows NT 4.0 systems, click on the Protocol tab, and click Add. Windows 2000 users click the Install button from the General Tab. 3.
CHAPTER 8 DLC PRINTING Windows 2000 Printer Setup 1. Log into Windows 2000 with administrative privileges. From the Start menu, select Settings and then Printers. 2. Select Add Printer (If you have already installed a Brother printer driver, double click the printer driver that you wish to configure and then select Printers/Properties, select the Ports tab, Click on “Add Port” and continue from Step 6 (ignoring steps 11-14) about installing the correct driver). 3. Click Next. 4.
CHAPTER 8 DLC PRINTING Windows NT 4.0 Printer Setup Log into Windows NT with administrative privileges. From the Start menu, select Settings and then Printers. 1. Select Add Printer (If you have already installed a Brother printer driver, double click the printer driver that you wish to configure and then select Printers/Properties, select the Ports tab and continue from Step 4 (ignoring steps 9-11) about installing the correct driver). 2. Select My Computer and then click Next. 3. Select Add a Port. 4.
CHAPTER 8 DLC PRINTING Windows NT 3.5x Setup 1. From the Windows NT Main group, double click on the Print Manager icon. 2. Select Printer from the menu bar and click on Create Printer. 3. Enter any desired name for the printer in the Printer Name box. 4. Select the printer model in the Driver menu. 5. Choose Other (or Network Printer for V3.1 systems) from the Print to menu. 6. Click on Hewlett-Packard Network Port. 7.
CHAPTER 8 DLC PRINTING Configuring DLC on Other Systems To use DLC on other network systems, you will generally need vendor-supplied software. Typically such software will support the Brother print servers. Follow the vendor's instructions to install the DLC protocol on your system. Once the protocol is installed, create a network port in the same way that you did for Windows NT in the previous sections.
CHAPTER 9 LAT NETWORK CONFIGURATION 81 CHAPTER NINE 9 LAT Network Configuration Printing from DEC LAT Systems 91 Overview Brother print servers are equipped with the LAT protocol. If you are already familiar with configuring DEC servers or compatible terminal servers in your network, you can use similar procedures to configure a Brother print server. Quick Tips: 1. The default password for Brother print servers is "access". 2.
CHAPTER 9 LAT NETWORK CONFIGURATION VMS LAT Host Configuration The configuration process requires that you have system manager privileges. Before starting the LAT configuration process, you must first make sure that LAT has been started on your system. If you are currently using terminal servers on your network, then LAT has probably already been activated. If LAT is not started, you need to execute the following command before proceeding: @SYS$STARTUP:LAT$STARTUP 1.
CHAPTER 9 LAT NETWORK CONFIGURATION $MCR LATCP CREATE PORT LTA33:/APPLICATION SET PORT LTA33:/NODE=BRN_310107/PORT=P1 SHOW PORT LTA33: EXIT $SET TERM LTA33:/PASTHRU/TAB/NOBROADCAST/PERM $SET DEVICE/SPOOL LTA33: $INIT/QUEUE/START/ON=LTA33:/PROC=LATSYM XJ Substitute your actual node name, port name (P1), LAT port and queue name for the ones in the example. If you are using a service name, specify /SERVICE= servicename instead of /PORT=P1. Use the default names unless you have specifically changed the names.
CHAPTER 9 LAT NETWORK CONFIGURATION 5. You are now ready to print. Use the PRINT command with the name of the queue and the file you wish to print as shown in the following example: PRINT/QUEUE=BRN MYFILE.TXT If the file does not print, recheck the hardware and software configuration, and then try printing again. If the file still does not print, refer to the Troubleshooting portion of this userguide for further assistance.
CHAPTER 9 LAT NETWORK CONFIGURATION PATHWORKS for DOS Configuration To configure the print server for PATHWORKS for DOS: 1. Create a VMS queue as previously described. 2. Run PCSA_MANAGER on the VMS system a. b. c. d. e. f. g. Type MENU to get the PCSA menu. Select SERVICE OPTIONS Select ADD SERVICE (do not use the ADD PRINTER QUEUE option as this will add a PCL printer reset that will affect PostScript printing.
CHAPTER 9 LAT NETWORK CONFIGURATION PATHWORKS for Windows 95/98/NT4.0 1. 2. 3. 4. 5. 6. To configure the print server for PATHWORKS for Windows: Click on the Start button and select Settings and then Printers. Click on ADD Printer to start the Add Printer Wizard. Click on Next. Select Network Printer. Type in the network path. (\\node\service, where node is the DECnet node name and service is the service name picked previously; for example, \\VAX\LASER) 7.
CHAPTER 9 LAT NETWORK CONFIGURATION DECprint Supervisor Configuration Notes If you want to use the Brother print server with the DECprint Supervisor software, you must have the DCPS-Open option in order to support Brother printers (you may also need to modify the DCPS device control modules and queue setup to handle "unrecognized" printers). Do not use the SET SERVICE RECEIVE command because bi-directional communications is required for DCPS.
CHAPTER 9 LAT NETWORK CONFIGURATION This will create 16 devices numbered sequentially. For example, it will create tty00 through tty15 if you have not previously created any terminal devices. To create an additional 16 devices, type: MAKEDEV lta1 3. Edit the /etc/ttys file to add a line similar to the following for each LAT connection: tty05 "etc/getty std.9600" vt100 off nomodem #LAT (substitute your actual tty number in place of "tty05"). 4.
CHAPTER 9 LAT NETWORK CONFIGURATION 6. You now need to establish a host-initiated connection. For example: lcp -h tty05:BRN_310107:P1 7. Make the spool directory as shown in the following example: cd /usr/spool mkdir lp1 chown daemon lp1 Again substitute your actual printer name for "lp1". 8. Print a file to verify the connection. For example, the following command prints the printcap file: lpr -Plp1 /etc/printcap "lp1" in this example must be replaced by your actual printer name.
CHAPTER 10 BANYAN VINES NETWORK CONFIGURATION 101 CHAPTER TEN 10 BANYAN VINES Network Configuration Printing from Banyan Vines Systems Overview Brother print servers allow printers to be shared on a Banyan VINES network. Users on client PCs send their jobs to any VINES file server running the Banyan PCPrint software, which in turn spools the jobs to the print server.
CHAPTER 10 BANYAN VINES NETWORK CONFIGURATION File Server User Console The first step in the configuration process is to configure the file server so that the Brother print server can log into the Banyan VINES network. To do this, you will need to configure a StreetTalk user name for the print server (all VINES print servers log into the file server as users). 1. From any VINES workstation log in as a supervisor and execute the MANAGE program by typing MANAGE at the DOS prompt. 2.
CHAPTER 10 BANYAN VINES NETWORK CONFIGURATION File Server Queue Configuration You must now configure the queue(s) on the Banyan VINES file servers. Print queues are one of several different types of services that are available on a VINES file server. To configure a print queue, use the MANAGE utility as follows: 1. From the main menu, select 1 - Services and press ENTER. 2. You will get the Manage Services menu. Select ADD a server-based service and press ENTER. 3.
CHAPTER 10 BANYAN VINES NETWORK CONFIGURATION 12. When you get the Destination Attributes screen, enter the StreetTalk name of the Brother print server and an optional description. Press F10. 13. You will get the Output strings menu. This screen allows you to define strings of characters that can be sent before and after the print job to put the printer in a particular state (for example, duplex mode). The default values will work OK for most applications.
CHAPTER 10 BANYAN VINES NETWORK CONFIGURATION Print Server Configuration Using BRAdmin The last step is to add the StreetTalk login name to the Brother print server and to associate the file server queue with one of the services on the print server. The procedure is as follows: 1. Install the software from the Print Server Configuration Utility diskette by selecting File from the Windows Program Manager menu bar. Then select Run, enter A:\SETUP.
CHAPTER 10 BANYAN VINES NETWORK CONFIGURATION Print Server Configuration Using the Print Server Console As an alternative to BRadmin, you may use the print server console to configure the print server. The steps are as follows: 1. Connect to the print server console using TELNET, NCP, BRCONFIG Execute some or all of the commands detailed below (you must minimally enter the StreetTalk login name of the print server and associate one of the print server services with the StreetTalk name of a print queue).
CHAPTER 11 WEB BASED MANAGEMENTR 111 CHAPTER ELEVEN 11 Web Based Management How to use a Web Browser to manage your Device Overview A standard World Wide Web Browser (we recommend Netscape Navigator version 4.0 or later/Microsoft Internet Explorer version 4.0 or later) can be used to manage your printer using the HTTP (Hyper Text Transfer Protocol). You can get the following information from the printer using a web browser. 1. 2. 3. 4.
CHAPTER 11 WEB BASED MANAGEMENTR How to connect to your printer using a Browser Type "http://printers IP Address /" into your browser (you can also use the NetBIOS name of the print server, if you are in Microsoft Windows domain/Workgroup environment). Enter the DNS name of the printer if connecting to a network that uses the DNS protocol. Other Sources of Information 1. Visit http://solutions.brother.com/ for more information on network printing. 2.
CHAPTER 12 TCP/IP CONFIGURATION 121 CHAPTER TWELVE 12 TCP/IP Configuration Assigning TCP/IP Information Overview The TCP/IP protocol requires that each device on the network have it's own unique IP address. Use the following information to learn about IP address configuration. By default Brother print servers have a sample IP address of 192.0.0.192, however, you can easily change this IP address number to match with the IP address details of your network.
CHAPTER 12 TCP/IP CONFIGURATION Using the printer control panel to allocate an IP address (printers with LCD panels only) Refer to the Quick Setup Guide for details on how to configure IP address information using the printer control panel. By using the control panel of the printer, you can program the IP address details at the same time that other printer parameters are configured. Changing the IP Address using the BRAdmin application Start the BRAdmin application (from Windows 95/98/Me, NT4.
CHAPTER 12 TCP/IP CONFIGURATION Using BRAdmin and the IPX/SPX Protocol to set the IP address If your PC has Novell Netware Client software and is using the IPX/SPX protocol, do the following: 1. Select IPX/SPX filter in the left frame of the main window. 2. Check the print server name (the default node name will be BRN_xxxxxx, where "xxxxxx" is the last six digits of the Ethernet address (MAC address)) .
CHAPTER 12 TCP/IP CONFIGURATION Using BRAdmin and the TCP/IP Protocol to set the IP address If your PC has only the TCP/IP protocol, do the following: 1. Select TCP/IP filter in the left frame of the main window. 2. Select the "Device" menu and choose the "Search Active Devices". If the print server is set to its factory default settings, it will not appear in the BRAdmin screen, however, when you select the "Search Active Devices" option, it will be found as an un-configured device. 3.
CHAPTER 12 TCP/IP CONFIGURATION Using ARP to Configure the Print Server IP Address If you are unable to use the BRAdmin application, printer control panel and your network does not use a DHCP server, you can also use the ARP command. ARP is the simplest method of configuring the print server IP address. The ARP command is available on Windows systems that have TCP/IP installed as well as Unix systems.
CHAPTER 12 TCP/IP CONFIGURATION Using RARP to Configure the IP Address Brother print server IP address can be configured using the Reverse ARP (rarp) facility on your host computer.
CHAPTER 12 TCP/IP CONFIGURATION Using BOOTP to Configure the IP Address BOOTP is an alternative to rarp that has the advantage of allowing configuration of the subnet mask and gateway. In order to use BOOTP to configure the IP address make sure that BOOTP is installed and running on your host computer (it should appear in the /etc/services file on your host as a real service; type man bootpd or refer to your system documentation for information). BOOTP is usually started up via the /etc/inetd.
CHAPTER 12 TCP/IP CONFIGURATION Configuring the IP Address with DEC NCP or BRCONFIG Users of DEC and Novell networks have additional alternatives for configuring the IP address of Brother print servers by using the remote console facility. On VMS systems, you will need to have DECNET running in order to use the remote console.
CHAPTER 12 TCP/IP CONFIGURATION On a NetWare networks, you can use the BRCONFIG utility which are included with every print server. If you are using the remote console, you will get the message Console connected (VMS) or Connection established (BRCONFIG) or Remote console reserved (ULTRIX). Press RETURN and enter the default password "access" in response to the "#" prompt (it will not echo). You will be prompted for a user name. Enter anything in response to this prompt.
CHAPTER 12 TCP/IP CONFIGURATION Changing the IP Address settings with the TELNET Console You can also use the TELNET command to change the IP address. Using TELNET is effective way, when you change the IP address. But a valid IP address must already be programmed into the print server. If you are using the TELNET, you will be expected to enter the password of the print server. Press RETURN and enter the default password of "access" in response to the "#" prompt (it will not echo).
CHAPTER 12 TCP/IP CONFIGURATION Other Sources of Information Visit http://solutions.brother.com/ for more information on TCP/IP protocol.
CHAPTER 13 TROUBLESHOOTING 121 CHAPTER THIRTEEN 13 Troubleshooting 131 Overview This chapter describes procedures for troubleshooting problems you may encounter with a Brother print server, it is divided into the following sections: 1. Installation Problems 2. Intermittent Problems 3.
CHAPTER 13 TROUBLESHOOTING Installation problems If you cannot print over the network, check the following: 1. Make sure that the printer is powered on, is on-line and ready to print. Verify that the printer and the configuration are good by printing the configuration page. Refer to the User’s Guide. If the test fails, check: a. If the LED is not blinking after connected to the network, then the network firmware settings may be corrupted. Please refer to Step3. b.
CHAPTER 13 TROUBLESHOOTING a. If you are using TCP/IP: Try pinging the print server from the host operating system command prompt with the command: ping ipaddress Where ipaddress is the print server IP address (note that in some instances it can take up to two minutes for the print server load its IP address (after setting the IP address).
CHAPTER 13 TROUBLESHOOTING 3. If you cannot make any of the connections in step 2, check the following: a. Make sure the printer is powered on and on-line. b. Verify that the cabling, network connection, and print out a configuration page in the Network STATISTICS information to see if bytes are being transmitted and received. c. Check to see if there is any LED activity. The print servers have three LEDs. These can be used to diagnose problems.
CHAPTER 13 TROUBLESHOOTING Intermittent Problems If the print server and printer start up OK, but you intermittently have problems printing, check the following: 1. If you can print small jobs but large graphics jobs are distorted or incomplete, make sure that you have adequate memory in your printer and the latest printer driver installed on your computer. The latest Brother printer drivers can be downloaded from http://solutions.brother.com 2.
CHAPTER 13 TROUBLESHOOTING TCP/IP Troubleshooting If you are using TCP/IP and cannot print to the print server and you have checked the hardware and network as described in the previous steps, then check the following: It is always a good idea to try following in order to eliminate the possibility of setup errors. Turning off the printer and then again, Deleting and recreating the print server and creating a new print queue in order to eliminate the possibility of setup errors. 1.
CHAPTER 13 TROUBLESHOOTING UNIX Troubleshooting 1. Make sure that the /etc/printcap file (if applicable) is typed in correctly. In particular, look for missing ":" and "\" characters, because a small error anywhere in the file can have major consequences. Also check the /usr/spool directory to make sure that you have created a valid spool directory. 2.
CHAPTER 13 TROUBLESHOOTING 6. If you are having trouble printing more than one job at a time, try increasing the IP timeout using the SET IP TIMEOUT command or using BRAdmin. 7. If text or PCL jobs are run together, try setting the service (remote printer) with EOT set to string number 2 (E). For example: SET SERVICE BRN_xxxxxx_P1 EOT 2 8. If PostScript jobs fail to print or are run together, try setting the service (remote printer) with EOT set to string number 3 (control-D).
CHAPTER 13 TROUBLESHOOTING Windows NT/LAN Server (TCP/IP) Troubleshooting If you are having trouble printing with Windows NT or LAN Server, check the following: 1. Make sure that TCP/IP and TCP/IP print service are installed and running on the Windows NT system or the LAN Server file server. 2. If you are using DHCP and you have not created a reservation for the print server, make sure that you enter the NetBIOS name of the print server in the "Name or address of server providing lpd" box.
CHAPTER 13 TROUBLESHOOTING Windows 95/98/Me Peer-to-Peer (HP JetAdmin compatible method) Troubleshooting If you are having trouble printing on a Windows 95/98/Me Peer-to-Peer network, check the following (HP JetAdmin compatible method): 1.
CHAPTER 13 TROUBLESHOOTING Brother Internet Print (TCP/IP) Troubleshooting 1. The first step in troubleshooting is to make sure that you have a valid Email connection on both the sending PC and the receiving print server. Try sending an E-mail message from the PC to a user at the remote site who can receive mail via the POP3 server. If this does not work, there may be an E-mail configuration problem on the PC, on the local E-mail server, or on the remote POP3 server.
CHAPTER 13 TROUBLESHOOTING Windows 95/98/Me/2000 IPP Troubleshooting Want to use a different Port number other than 631 If you are using Port 631 for IPP printing, you may find that your firewall may not let the print data through. If this is the case, use a different port number (port 80), or configure your Firewall to allow Port 631 data through. To send a print job using IPP to a printer using Port 80 (the standard HTTP port) enter the following when configuring your Windows 2000 system.
CHAPTER 13 TROUBLESHOOTING Novell NetWare Troubleshooting If you cannot print from NetWare and you have checked the hardware and network as described in the previous steps, first verify that the Brother print server is attached to the server queue by going to PCONSOLE, selecting PRINT QUEUE INFORMATION, and then CURRENTLY ATTACHED SERVERS.
CHAPTER 13 TROUBLESHOOTING AppleTalk Troubleshooting If you cannot print from an AppleTalk for Macintosh computer and you have checked the hardware and network as described in the previous steps, then check the following: 1. Make sure that you are running Phase 2 AppleTalk and that you have selected the correct network interface from the AppleTalk Control Panel on the Macintosh. 2. Make sure that the AppleTalk protocol of the print server is enabled. 3.
CHAPTER 13 TROUBLESHOOTING LAT Troubleshooting If you cannot print from a VMS system and you have checked the hardware and network as described in the previous steps, then check the following (note that it is always a good idea to try creating a new queue with a different LAT port to reduce the possibility of setup errors): 1.
CHAPTER 13 TROUBLESHOOTING 6. Intermittent random queue pauses can be caused if the VMS LAT port is not set up as spooled device. Type SHOW DEVICE LTAxxx from the VMS console; if the device is not spooled, type SET DEVICE/SPOOL LTAxxx command. (One exception: PATHWORKS for MACINTOSH queues should not be set up with the LTA device set as spooled). 7.
CHAPTER 13 TROUBLESHOOTING Banyan VINES Troubleshooting If you are having trouble printing with Banyan VINES, check the following: 1. Make sure that you have the Banyan VINES PCPrint software option installed. 2. Make sure that the Banyan protocol is enabled. 3. If there are more than two hops (i.e., more than two routers) between the print server and the file server, make sure that you have changed the hop count to the appropriate number via BRAdmin or the print server console. 4.
APPENDIX APPENDIX A Appendix A General Information You can change the configuration of your print server using any of the following methods. • • • • • • Brother BRAdmin application for Windows 95/98/Me/NT4/2000 HTTP (using a web browser) WebJetAdmin Software TELNET (command utility) Brother BRCONFIG NetWare Utility (command utility) DEC NCP or NCL Utility BRAdmin (Recommended) The Brother BRAdmin application can use the TCP/IP or IPX/SPX protocol.
APPENDIX TELNET To connect to the print server using TELNET on UNIX, Windows NT, or most other TCP/IP systems, type: TELNET ipaddress at the command prompt of the system prompt, where ipaddress is the IP address of the print server. When you are connected, push RETURN or ENTER to get the "#" prompt, enter the password "access" (the password will not appear on the screen), and type anything in response to the Enter Username> prompt. When you see the Local> prompt, you are ready to enter commands.
APPENDIX Appendix B B Using Services General A service is a resource that can be accessed by computers that wish to print to the Brother print server.
APPENDIX Appendix C C Reloading the Print Server Firmware General The firmware on the print server is stored in flash memory. This means that you can upgrade the firmware by downloading the appropriate update file. To get the latest firmware update, access the Brother Solutions web site at http://solutions.brother.com/ Some software versions that we provide will automatically factory reset your print server parameters.
APPENDIX Reloading firmware using BRAdmin The BRAdmin application can be used to easily re-program your Brother print server. 1. Start BRAdmin. 2. Highlight the appropriate print server. Then press select the Control menu and choose Load Firmware. You can select more than one print server by pressing CTRL+
APPENDIX Reloading process The Data LED on the printer control panel will blink during the firmware file loading process. During programming process, the Backlit of LCD goes off, and “Erase xxxxxx” and “Write xxxxxx” wll be indicated alternately. After the firmware update is completed, the printer will re-start automatically. DO NOT TURN OFF THE PRINTER DURING THESE PROCESSES.
APPENDIX Reloading using the FTP Protocol from a command prompt By specifying the print server PASSWORD AS THE USERNAME when logging on, it becomes possible to upgrade the firmware of the print server or printer (if supported). The following example assumes that the print server password is “cambridge” D:\>ftp ftp> open 220.0.250.200 Connected to 220.0.250.200. 220 FTP print service:V-1.05/Use the network password for the ID if updating. User (220.0.250.200:(none)): cambridge 230 User cambridge logged in.
APPENDIX Reloading using the FTP Protocol from a Web Browser Please visit the Brother Solutions Web site at http://solutions.brother.com for more information on upgrading the print server using a web browser.
INDEX INDEX A H AIX.........................................................................1-3 AIX 4.0...................................................................1-8 AppleTalk...................................7-1, 7-3, 13-3, 13-14 ARP ..............................................1-2, 12-1, 12-5, 1-2 hosts ....................................................................... 3-2 HP distributed print service ................................... 1-7 HP JetDirect..................................
INDEX SCO UNIX........................................................... 1-10 SCOADMIN ........................................................ 1-10 Server Message Block ........................................... 4-1 service .................................................................... 1-3 Simple Mail Transport Protocol ............................ 5-2 smaller networks.................................................... 3-1 SMB................................................................