Specifications

Email Error Messages
Power failures or
interruptions can corrupt
email messages and
cause problems inside
Emailer. To reset Emailer,
insert diskette 2. Click on
File Manager from the
Main menu; then click on
the drive,A icon. When
the contents of the
diskette appear, click on
the icon titled Utili_BaL
Then select 3 and follow
the on-screen
instructions. Resetting
Emailer erases any
existing email files, so be
sure to save existing
email files to diskette (see
page 109).
Ernail messages sometimes do not reach their destination. When this
happens, you will receive an error message. The following table lists some
common error codes and explanations:
Error Messages
Cannot resolve the mail server
name. Please check your DNS
IP in the Internet Application
Setup.
Login failed. Please check
your email account and pass-
word
Explanation
Click on Internet in the Main Menu; then
click on Setup and check the first and
second DNS address to be sure they are
correct.
Click on Intemet in the Main Menu; then
click on Setup and check the account
and password to be sure they are correct.
Mail server is not active. Please The mail server of your Internet Service
try again later. Provider is either busy or not working.
The connection is lost. Reconnect to your Service Provider.
The message is not sent suc- Resend the message later by using Send
cessfully. It is copied to the Queued Mail from the File menu.
outbox folder.
The message ,,toff-.,large, _ Try'splitting the message into two
could not be gent. smaller ones and resend.
Cannot dial up. No modem is
selected. Please use Prefer°
ences from the Main Menu to
select a modem.
File error.
Go to Preferences to make sure the
modem location is selected correctly.
Cannot save or open the t'de to be
attached or included or cannot access
Addressbook. Use File Manager to check
disk space.
Unknown communication er- Try to reconnect again.
ror.
Failed to login to the PPP
server. Please go to Setup
under the Intemet menu and
check the PPP login pass-
word.
Click on Intemet in the Main Menu; then
click on Setup and retype your pass-
word.
Internet and Email 114