Introduction STEP 1 Getting started QL-570 / QL-580N For Windows® Installing the software 2 For Macintosh® Setup & Operation Guide STEP STEP Label Overview 3 STEP Be sure to read and understand this guide before using the machine. We recommend that you keep this guide nearby for future reference.
Thank you for purchasing the Brother QL-570/580N. This guide briefly describes the steps to start using the Brother QL-570/580N. See the User's Guide for details. The User's Guide can be found in the Manuals folder of the included CD-ROM. We strongly recommend that you read this guide carefully before using the Brother QL-570/580N, and then keep it nearby for future reference.
1 Getting started ••••••••••••••••••••••••••••••••••••••••••••••••• 7 STEP 1 2 Unpacking the QL-570/580N •••••••••••••••••••••••••••••••••••••••••••••••• 7 Parts Description••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 8 Main Printing Unit•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 8 3 4 5 6 Connecting the Power Supply••••••••••••••••••••••••••••••••••••••••••••••• 8 Removing Protection Sheet•••••••••••••••••••••••••••••••••••••••••••••••••• 9 Setting the
2 General Information Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this guide has been compiled and published, covering the latest product’s descriptions and specifications. The contents of this guide and the specifications of this product are subject to change without notice.
Read and understand all of these instructions and save them for later reference. Follow all warnings and instructions marked on the product. WARNING Tells you what to do to avoid the risk of injury. Tells you about procedures you must follow to prevent damage to the machine. The symbols used in this guide are as follows: Action NOT allowed DO NOT disassemble the product. DO NOT splash the product with or immerse the product in water. DO NOT touch a given portion of the product.
4 WARNING Do not use paint thinner, benzene, alcohol or any other organic solvents to clean the machine. Doing so may cause damage to the surface finish. Use a soft, dry cloth to clean the machine. Do not put any heavy objects or objects containing water on top of the machine. If water or any foreign object enters the machine, contact the retail outlet where the machine was purchased or your local authorized service center.
General Precautions The Machine • The machine is a precision machine. Do not drop, hit or otherwise bang the machine. • Do not lift the machine by the DK Roll compartment cover. The cover could come off and the machine could fall and become damaged. • The machine may malfunction if left near a television, radio, etc. Do not use the machine near any machine that can cause electromagnetic interference. • Do not insert any objects into or block the label output slot, USB port, Serial port or LAN port.
6 • Some DK Rolls use permanent adhesive for their labels. These labels cannot be easily peeled off once attached. • Prior to using CD/DVD labels, be sure to follow the instructions in your CD/DVD player's instruction guide regarding applying CD/DVD labels. • Do not use CD/DVD labels in a slot loading CD/DVD player, for example a CD player in a car where the CD is slid into a slot in the CD player.
7 1 Unpacking the QL-570/580N Check that the package contains the following before using the printer. If any item is missing or damaged, contact your Brother dealer. Introduction Getting started STEP QL-570/580N Getting started 1 USB cable SETUP & OPERATION GUIDE STEP The plug may differ by countries.
8 STEP1 Getting started 2 Parts Description Main Printing Unit Front Rear DK Roll compartment cover < QL-570 > SFSD Power port Power cord Label tray USB port < QL-580N > FEED CUT LED ON/OFF button button lamp button Power port Power cord USB port Serial port LAN port 3 Connecting the Power Supply Connect the power cord to the QL-570/580N and then plug the power cord into a electrical outlet. Check that the electrical outlet is 220V-240V AC before plugging the power cord.
4 Removing Protection Sheet Press the ON/OFF button ( ) to turn on the Brother QL-570/580N on. Then, press the FEED button for more than one second to remove the protection sheet. Introduction 9 STEP Protection sheet Getting started 1 STEP For Windows® Press and hold the ON/OFF button to turn the QL-570/580N off. Hold the DK Roll compartment cover at the front of the Brother QL-570/580N and firmly lift up to open the cover.
10 STEP1 Getting started 3 Thread the end of the DK Roll into the slot until it aligns to the area shown on the right. Align the end of the roll with the upright edge of the label output slot. 4 Close the DK Roll compartment cover. When you press the ON/OFF button ( ) to turn the Brother QL-570/580N on, the end of the DK Die-cut Label is aligned automatically.
• RS-232C cable (QL-580N) Do not use an interface cable that is longer than 6 feet (2.0 meters). For details, see "Appendix - Serial Cables" of the User's Guide. • Network cable (QL-580N) Use a straight-through Category5 (or greater) twisted-pair cable for 10BASE-T or 100BASE-TX Fast Ethernet Network. Important The enclosed interface cable should be used in order to ensure compliance with the limits for EMC. A shielded interface cable should be used in order to ensure compliance with the limits for EMC.
12 STEP1 Getting started
13 1 Installing the Software for QL-570 The printer names in the following screens may differ from your printer name. The procedure for installing them varies depending on the OS of the computer. Install procedure is subject to change without notice. Do not connect the printer to the computer until directed to do so. 1 Start the computer and put the CD-ROM into the CD-ROM drive. 2 Click "Standard Installation".
14 STEP2 Installing the software 5 Put a check mark in the box to install the Add-in and click [Next]. Make sure that all Microsoft® Office applications are closed. For details of the Add-in, see the "User's Guide (PDF)". 6 Click [OK] and follow the onscreen instructions of the driver installation. Connect the machine to install the driver. Power cord slot Power cord USB port USB cable 7 Make your choice and click [Next].
2. When using Mac OS® This section explains how to install P-touch Editor 5.0, Fonts, Auto Format Templates, Clip Art, and the printer driver. After the driver is installed the driver configuration is explained. • Until the driver installation is completed, do not connect the machine to your Macintosh®. Make sure the USB cable is not connected until you are instructed to connect it. Introduction 15 STEP 1 X 10.4.9. In the following steps, you will see QL-XXX. Read "XXX" as your printer name.
16 STEP2 Installing the software 6 After restarting the computer, connect the USB cable to the machine. Power port Remove the caution label from the USB port at the back of the machine, and insert the USB cable. Power cord USB port USB cable 7 Connect the USB cable to the USB port of your Macintosh®. The press the ON/OFF button ( ) on the machine to switch it on. If you are connecting the machine to your Macintosh® via a USB hub, it may not be detected correctly.
17 The printer names in the following screens may differ from your printer name. The procedure for installing them varies depending on the OS of the computer. Install procedure is subject to change without notice. Do not connect the printer to the computer until directed to do so. 1. When using Microsoft Windows ® ® This section explains how to install P-touch Editor 5.0, P-touch Address Book 1.1, the Printer Driver, and the User's Guide as a whole. The following is the example for Windows Vista®.
18 STEP2 Installing the software 5 Put a check mark in the box to install the Add-in and click [Next]. Make sure that all Microsoft® Office applications are closed. For details of the Add-in, see the "User's Guide (PDF)". 6 Click [OK]. Then, choose your connection method and click [Next]. For USB interface cable users 7-1 Choose Local Printer with USB cable and click [Next]. 7-2 Follow the on-screen instructions. When this screen appears, make sure to turn on the power.
19 7-1 Choose Brother Peer-to-Peer Network Printer, and then click [Next]. Check that the machine is connected to the network by a LAN cable. Introduction For Network interface cable users STEP For shared network printer users 7-1 Choose Network Shared Printer, and then click [Next]. Check that the machine is connected to the network by a LAN cable. 7-2 Choose your printer's queue, and then click [OK].
20 STEP2 Installing the software 9 Click [Finish]. 10 Start the software. • Click [Start] - [All Programs (Programs)] - [Brother P-touch] - [P-touch Editor 5.0] to start P-touch Editor. • Click [Start] - [All Programs (Programs)] - [Brother P-touch] - [P-touch Address Book 1.1] to start P-touch Address Book. For details on software, see Î"User's Guide (PDF)". You can find the User's Guide (PDF) by clicking [Start]-[All Programs (Programs)][Brother P-touch]-[Manuals]-[QL-580N User's Guide].
21 • If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that is available as a download from http://solutions.brother.com. • If you are using personal firewall software (e.g. Windows Firewall), BRAdmin Light may fail to detect the unconfigured device. In that case, disable your personal firewall software, try BRAdmin Light again. Re-start your personal firewall software after the address information is set. 1 Click "Utility Installation".
22 STEP2 Installing the software 2 Double-click the unconfigured device. 3 Choose STATIC for the Boot Method. Enter the IP Address, Subnet Mask and Gateway, and then click [OK]. 4 The address information will be saved to the printer. The default password is "access.
This section explains how to install P-touch Editor 5.0, Fonts, Auto Format Templates, Clip Art, and the printer driver. After the driver is installed the driver configuration is explained. • Until the installation of printer driver is completed, do not connect the machine to your Macintosh®. If it has been connected to it, pull out the USB interface cable/ Network interface cable from your Macintosh®. • When installing the machine, log in as the administrator.
24 STEP2 Installing the software 6 After restarting the computer, connect the USB/LAN cable to the machine. Serial port As the caution label is covering the USB port of the machine, remove it and then connect the USB cable. Power port USB port 7 LAN port Connect the USB/LAN cable to the USB/LAN port of the Macintosh®. Press the ON/OFF button ( ) on the machine to turn on the power. When connecting the machine to the Macintosh® via a USB hub, it may not be connected correctly.
9-2 Choose QL-XXX from the list and click [Add] again to add the printer to the Printer Setup Utility. (Mac OS® X 10.3.9) (Mac OS® X 10.4.x) STEP 1 Getting started For Network interface cable users (Simple Network Configuration) 9-1 Click [Add]. (Mac OS® X 10.3.9) Make the selection shown right. (Mac OS® X 10.4.x and 10.5) Go to the next step. Introduction 25 STEP For Windows® For Macintosh® (Mac OS® X 10.5) Installing the software 2 STEP Label Overview 3 Now, go to step 10.
26 STEP2 Installing the software For Network interface cable users (Manual Network Configuration) (Mac OS® X 10.3.9) Click [Add] and choose IP Printing at the top of the screen. Enter the IP address of the printer into the Printer Address box. Choose QL-XXX from the list and click [Add] again to add the printer to the Printer Setup Utility. 9 (Mac OS® X 10.4.x - 10.5) Click [Add] and choose IP Printer / IP at the top of the screen. Enter the IP address of the printer into the Address box.
2 When the installation is completed and the message “The Software was successfully installed.” is displayed, click [Close]. The installation of BRAdmin Light is completed. Introduction 27 STEP 2 Double-click the unconfigured device. The default password is "access." STEP 2 For Windows® BRAdmin Light will search for new devices automatically.
28 STEP2 Installing the software
29 STEP Getting started 1 STEP For Windows® Installing the software 2 For Macintosh® Choose the type of label you want to create. STEP 3 Label Overview Here are the sample labels that you can create with the Brother QL-570/580N. There is a variety of labels to choose from. Go to Page 30 for more information.
30 STEP3 Label Overview 2 General Procedures This section describes the general procedure for creating labels. Connect to the PC Create the label data. 1 Enter text directly using P-touch Editor, or copy text from a Microsoft® Office application. Use P-touch Editor's variety of editing functions to format and decorate your label. • Enter text in P-touch Editor. • Copy text from Microsoft® Office. (for Windows®) For details on how to create the labels, see the Help. 2 Print the label.
This section explains how to start P-touch Editor Help for Windows® and Mac®. For Windows® The following is the example for Windows Vista®. The printer names in the following screens may differ from your printer name. ) button To start P-touch Editor Help, click the Start ( ) button on the task bar, point to [All Programs (or Programs)]. Click [Brother P-touch] and [P-touch Editor 5.0 Help].
32 STEP3 Label Overview For Mac® The following is the example for Mac OS® X 10.4.9. The printer names in the following screens may differ from your printer name. Start from New/Open dialog In the New/Open dialog, click "Help-How To." Start from P-touch Editor To start the P-touch Editor Help, click the Help menu and choose Ptouch Editor Help.
33 Definition of LED Lamp The LED lamp on the Brother QL printer indicates the current operating condition. Lamp Condition Not lit Power is OFF. Green lamp is lit Power is ON. STEP 1 Getting started 1 LED Lamp Introduction Reference Green lamp is flashing Receiving data from the PC. (For QL-580N only) The machine is booting. (For QL-580N only) Red lamp is flashing Indicates one of the following errors.
34 STEP4 Reference Reference 2 Maintenance Maintenance of the machine must be done as required. However, some environments require that maintenance must be done more frequently (e.g. in dusty conditions). Print head maintenance The DK Roll (thermal recording paper type) used with the machine is designed to clean the print head automatically. When the DK Roll passes the print head during printing and label feeding, the print head is cleaned.
4 Remove the backing paper and feed the edge of the cleaning sheet into the printing unit until it reaches the area shown by an arrow in the diagram below. Introduction 35 STEP 6 Press the Feed button for more than one second. Feed button The roller spins by 10 cm. The adhesive face of the cleaning sheet removes the stain or dust on the roller. STEP 2 • If you do not press the Feed button for more than one second, the roller spins only 8mm. • Dispose of the cleaning sheet after use.
36 STEP4 Reference Reference 3 Troubleshooting If the problems occur while using this machine, the following may help you to solve the problems. Potential types of problems Problem Solution • Is the cable loose? Check that the cable is connected securely. • Is the DK Roll installed correctly? If not, remove the DK Roll and reinstall. • Is there enough roll remaining? The QL printer does not print, or Check that there is enough roll remaining. a printing error is received.
Solution The P-touch Add-In icon is not displayed on Microsoft® Word. • Is Microsoft® Word started up from Microsoft® Outlook®? • Is Microsoft® Word chosen for the editor usually used for Microsoft® Outlook®? Due to program limitations, the Microsoft® Word Add-In does not work with the above settings. Quit Microsoft® Outlook®, and restart Microsoft® Word. Cutter error • If a cutter error occurs, keep the DK roll compartment cover closed and press ON/OFF button.
38 STEP4 Reference Reference 4 Main Specifications Product specifications Items Display Print Printing method Direct thermal printing via thermal head Speed of printing Max. 110 mm/sec, Max. 68 labels/min. (Standard Address Labels) (When connecting USB cable) Print head 300 dpi/720 dot Max. printing width 59 mm Min. printing length 12.
39 Introduction Accessories Brother recommends the use of genuine Brother accessories with the Brother QL-570/580N. The use of other products may affect the print quality or may damage the Brother QL-570/ 580N. The following supplies and accessories are available for the Brother QL-570/580N and can STEP be ordered from authorised Brother dealers. Availability of accessories subject to change 1 without notice.
40 STEP4 Reference 5 For Australia Only: Warranty & Repair For details about warranty on your Brother Product, the details are listed on the following link: www.brother.com.au under Warranty. For warranty service (repair) of your Brother product you will need to retain a copy of your sales docket and contact the Support Centre for location of the nearest Authorised Warranty Centre (AWC).
Printed in China LB8117001
