OWNER’S MANUAL FAX-885MC
If You Need to Call Customer Service Please complete the following information for future reference: Model: FAX-885MC Serial Number:* Date of Purchase: Place of Purchase: * The serial number is on the underside of the unit. Retain this Quick-Start Manual with your sales receipt as a permanent record of your purchase, in the event of a theft, fire or warranty service. ©1996-2001 Brother Industries, Ltd.
Brother Numbers IMPORTANT NOTE: For technical and operational assistance, you must call the country where you purchased the fax machine. Calls must be made from within that country. Brother fax-back system Brother Customer Service has installed an easy-to-use fax-back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week.
Ordering Accessories and Supplies IMPORTANT NOTE: For technical and operational assistance, you must call the country where you purchased the fax machine. Calls must be made from within that country. For the best quality results use only genuine Brother accessories, available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover or American Express credit card, you can order accessories directly from Brother.
Notice – Disclaimer of Warranties (For USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE.
BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (For USA Only) This warranty gives you certain rights and you may also have other rights that may vary from state to state. This warranty is given only to the first end-use purchaser of the accompanying product (referred to in this warranty as “this Product”). What is covered: Brother warrants to you for the Warranty Period that there are no defects in the materials, workmanship or Year 2000 compliance of this Product.
BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (For USA Only) (iii) the proper packaging instructions are not followed and has caused damage to the product; or (iv) the warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase (bill of sale). The Brother Customer Service Representative will ship the exchange Product via next business day delivery courier service, with return instructions and prepaid return air bill.
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (For Canada Only) Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centers, will repair this MFC/Facsimile machine free of charge if defective in material or workmanship.
Table of Contents 1 2 Introduction ..................................................................................... 1-1 Using This Manual ..................................................................... 1-1 Finding Information............................................................. 1-1 Conventions Used in this Manual........................................ 1-1 FAX-885MC Control Panel Overview ...................................... 1-2 About Fax Machines ....................................
Connecting an External Telephone Answering Device (TAD) ................................................................................ 2-9 Sequence ......................................................................... 2-9 Connections................................................................... 2-10 Outgoing Message (OGM) on an External TAD .......... 2-10 Connecting an External Telephone.................................... 2-10 3 4 5 viii On-Screen Programming...............................
Setting Paper Size................................................................ 5-5 Advanced Receiving Operations................................................ 5-6 Operation from External or Extension Telephone............... 5-6 For FAX/TEL Mode Only .............................................. 5-6 Changing Remote Codes................................................. 5-6 To Change Remote Codes .............................................. 5-6 Polling................................................
Broadcasting ........................................................................ 7-6 Pause.................................................................................... 7-7 Hold ..................................................................................... 7-7 Tone/Pulse (For Canada Only) ............................................ 7-7 8 9 x Telephone Services .......................................................................... 8-1 Custom Features ...............................
Setting Maximum Time for Incoming Messages ................ 9-6 Setting Toll Saver ................................................................ 9-6 ICM Recording Monitor...................................................... 9-6 Recording a Conversation ................................................... 9-7 Fax Forwarding/Paging ....................................................... 9-7 Programming a Fax Forwarding Number ....................... 9-7 Programming Paging Number ...........................
13 14 15 xii Troubleshooting and Routine Maintenance ............................... 13-1 Troubleshooting........................................................................ 13-1 Error Messages .................................................................. 13-2 Clearing Jams .................................................................... 13-3 Replacing the Print Cartridge ............................................ 13-5 If You Are Having Difficulty with Your Fax Machine.....
1 Introduction Using This Manual Thank you for purchasing a Brother fax machine. This fax machine has been designed to be simple to use, with LCD screen prompts to guide you through functions. However, you can use your fax machine to its fullest potential by taking a few minutes to read this manual. Additionally, your fax machine has a Reports Key. Press Reports to display HELP LIST, and then press Menu/Set to print a list of basic operational steps and explanations.
FAX-885MC Control Panel Overview 21 20 22 1 19 2 18 3 17 4 16 5 6 7 1 8 9 Reports Access the Reports menu so you can select a report to print: Help List, Auto Dial, Fax Activity, Transmission User Settings and Memory Status List. 2 10 11 12 6 7 Speaker Phone 4 5 8 9 Redial/Pause Re-dial the last number called. Also inserts a pause in autodial numbers. Shift This key is used to access the "5" through "8" One Touch numbers. Copy Makes a copy.
12 Search/Speed Dial Lets you dial stored phone numbers by pressing a two-digit number. Also, lets you look up numbers stored in the dialing memory. 13 Resolution Sets the resolution when you send a fax or make a copy. 15 Erase Lets you delete voice messages or all messages. 21 Play/Record Lets you listen to voice messages and print fax messages stored in memory. Also, lets you record telephone calls. Receive Mode Use to select how fax machine will handle incoming calls.
About Fax Machines If you’re a first-time fax machine user, fax operation might seem a little mysterious. You’ll soon get used to the unusual fax tones on your phone line, and be able to send and receive faxes easily. Custom Features Do You Have Voice Mail on the Phone Line? If you have Voice Mail on the phone line on which you will install your new fax machine, there is a strong possibility that Voice Mail and the fax machine will conflict with each other while receiving incoming calls.
The receiving fax responds with fax receiving tones—loud, chirping sounds. A receiving fax chirps for about 40 seconds over the phone line, and the LCD shows RECEIVE. If your fax machine is set to the FAX ONLY Mode, it will answer every call automatically with fax receiving tones. Even if the other party hangs up, your fax machine continues to send the “chirps” for about 40 seconds, and the LCD continues to display RECEIVE. To cancel the receiving mode, press Stop/Exit.
2 Location and Connections Caution ■ Never install telephone wiring during a lightning storm. ■ We recommend that this product be used with a surge protection device to protect the product against lightning storms. ■ Never install a telephone jack in a wet location unless the jack is specifically designed for a wet location. ■ Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the network interface.
Packing List Make sure you have the following items: : Document Support Paper Wire Extension Telephone Line Cord Starter Print Cartridge in the machine (Up to 30 pages) Telephone Handset Handset Curled Cord Owner’s Manual One Touch Name Label Note StartCard / Quick Reference Card 1 2 5 3 6 4 7 8 If an item is missing, call Brother Customer Service at 1-800-284-4329 (in USA), 1-800-853-6660 (in Canada) or 1-514-685-6464 (in Montreal).
Assembly Attach the Document Support Insert the document support into the openings as shown in the illustration below. Document Support Attach the Paper Wire Extension Attach the paper wire extension.
Load the Paper The paper cassette can hold about 100 sheets of 20-lb. paper. 1 2 Open the paper cover. 3 Close the paper cover. Place up to 100 sheets of paper in the paper holder. Do not allow the level of paper to pass the maximum paper line on the paper guides. Maximum Paper Line Paper Cover Paper Guides Acceptable Paper Size: Letter, Legal and A4 Weight: 17 lb. – 24 lb. Thickness: .0031 inches – .
Connections Connecting the Machine Connect the handset, power cord and telephone line. 1 Connect the Handset. Connect the curled handset cord to the bottom of the handset and to the left of the machine. 2 3 Connect the power cord. Connect the telephone line. Connect one end of the telephone line cord to the jack labeled LINE on the left of the machine. Connect the other end to a modular wall jack. WARNING ■ This machine must be grounded using a three-prong plug.
Special Line Considerations Roll Over Phone Lines A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or “rolled over” to the next available phone line in a preset order. Your fax machine can work in a roll over system as long as it is the last number in the sequence, so the call cannot roll away.
Installing Brother Machine, External Two-Line TAD and Two-Line Telephone When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your machine must be isolated on one line at both the wall jack and at the TAD. The most common connection is to put the Brother machine on Line 2, which is our assumption in the following steps. The back of the two-line TAD must have two telephone jacks: one labeled L1 or L1/L2, and the other labeled L2.
If You Are Installing the Fax Machine to Work with a PBX: 1 It is not guaranteed that the unit will operate correctly under all circumstances with a PBX. Any cases of difficulty should be reported first to the company that handles your PBX. 2 If all incoming calls will be answered by a switchboard operator, it is recommended that the Answer Mode be set to MANUAL. All incoming calls should initially be regarded as telephone calls.
Connecting an External Telephone Answering Device (TAD) Sequence You might choose to connect an additional answering system. When you have an external TAD on the same telephone line as the fax machine, the TAD answers all calls. The fax machine “listens” for fax calling (CNG) tones. If it hears them, the fax machine takes over the call and receives the fax. If it doesn’t hear CNG tones, the fax machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message.
Connections The external TAD must be plugged into the left of the fax machine, into the jack labeled EXT. Your fax machine cannot work properly if you plug the TAD into a wall jack. 1 Plug the telephone line cord from the wall jack into the left side of the fax machine, in the jack labeled LINE. 2 Plug the telephone line cord from your TAD into the left side of the fax machine, in the jack labeled EXT.
3 On-Screen Programming 3 User-Friendly Programming We have designed your fax machine with on-screen programming using navigation keys. User-friendly programming helps you take full advantage of all the menu selections your fax machine has to offer. Since your programming is done on the LCD, we created step-by-step on-screen prompts to help you program your fax machine. All you need to do is follow the prompts as they guide you through the menu selections and programming options.
Navigation Keys * Access the Menu * Go to next menu level * Accept an option * Scroll through the current menu level * Back to previous menu level * Forward to next menu level * Exit the Menu You can access the menu mode by pressing Menu/Set. When you enter the Menu, the LCD scrolls: SELECT Then press 1 for Initial Setup Menu—OR— 1.INITIAL SETUP 2.SETUP RECEIVE 3.SETUP SEND 4.
To access the menu, press Menu/Set. to accept Stop to Exit Main Menu 1. INITIAL SETUP Menu Selections Options Descriptions Page — Enter date and time for the LCD display and heading on fax transmissions. 4-1 — Program your name, fax number and telephone number to appear on each transmitted page. 4-1 1. DATE/TIME 2. STATION ID 3. BEEPER OFF Adjusts beeper volume. HIGH 4-5 LOW 4.
To access the menu, press Menu/Set. to accept Stop to Exit Main Menu 2. SETUP RECEIVE (Continued) Menu Selections 4. REMOTE CODE Options ON ( 51, #51) OFF 5. REDUCTION 6. PAPER Descriptions Page Activate or deactivate the fax machine from a remote location. You can also personalize these codes. 5-6 AUTO 100% 93% 87% 75% Reduces size of image. LETTER Selects size of paper for fax receiving 5-4 LEGAL 5-5 A4 7. POLLING RX ON Sets up your fax machine to poll another fax machine.
Menu/Set. To access the menu, press to accept Stop to Exit Main Menu 3. SETUP SEND (Continued) Menu Selections Options 7. DELAYED FAX — 8. POLLED TX ON OFF 4. CANCEL JOB 6-4 Sets up your fax machine with a document to be retrieved by another fax machine. 6-5 — Cancel a delayed fax or polling job. 6-5 — — Send a fax now, even if you have the machine set to send a fax later, or it you have it set for polling.
To access the menu, press Menu/Set. to accept Stop to Exit Main Menu 8. SETUP MSG CTR Menu Selections Options Descriptions 1. MSG STORAGE FAX: ON/OFF VOICE: ON/EXT/OFF Select if memory will store fax, voice or both. 0. BACKUP PRINT ON Prints copy of faxes received into memory. Page 9-2 9-5 OFF 0. OGM MSG CTR OGM F/T OGM 0. ICM MAX. TIME 0. ICM REC. MONITR ON Select/Record outgoing message. 9-2 Select maximum length of incoming messages.
4 Initial Setup Getting Started After you have assembled your machine using the Brother StartCard, continue the initial setup by programming the rest of the initial settings. Setting Date and Time Your fax machine displays the date and time, and prints it on every fax you send. In the event of a power failure, the fax machine maintains date and time information for up to two hours. All other settings remain unaffected. 1 2 Press Menu/Set, 1, 1. 1.
4 Use the dial pad to enter your name (up to 20 characters), and then press Menu/Set. (You can use the chart on next page to help you enter letters.) 5 Press Stop/Exit. The LCD returns to the date and time.
Making Corrections If you entered a letter incorrectly and want to change it, press to move the cursor after the last correct letter. Then press Stop/Exit; the letters above and to the right of the cursor are deleted. Re-enter the correct text and/or digits. You can also back up and type over incorrect letters. Repeating Letters If you need to enter a character that is assigned to the same key as the previous character, press to move the cursor to the right.
Setting the Speaker Volume You can adjust the speaker volume by pressing Speaker Phone, and then selecting a speaker volume level. Press or to adjust the volume level. The LCD shows the setting you are choosing. Each key press changes the volume to the next setting. The new setting will remain until you change it again. You can adjust the speaker volume while you are listening to your OGM (Outgoing Message) and ICMs (Incoming Messages).
WARNING It is important that you do not choose PERMANENT unless all users are hearing-impaired. Otherwise, the default setting of AMPLIFY may damage the hearing of some users. Setting Volume Amplify Please carefully read Setting the Handset Volume before you do the following steps: 1 Press Menu/Set, 1, 4. 4.
Memory Storage In the event of a power failure, all settings in the INITIAL SETUP, SETUP RECEIVE and SET AUTO DIAL plus the COVERPG SETUP and COVERPAGE MSG (from SETUP SEND) functions are stored permanently. You may have to reset the date and time. Setting Tone/Pulse Dialing Mode (For Canada Only) Your fax machine comes set to accommodate tone (multi-frequency) dialing service. If you have pulse (rotary) dialing service, you need to change the dialing mode. 1 Press Menu/Set, 1, 5. 5.
5 Setup Receive Basic Receiving Operations Select Receive Mode MANUAL—You must answer all calls yourself. If you hear fax tones, press Fax Start to begin receiving the fax, then hang up. You can use this mode with Distinctive Ringing. (See Distinctive Ring, page 8-1.) FAX ONLY—The fax machine automatically answers every call as a fax call. You cannot receive a voice call, but you can dial out and make a voice call. FAX/TEL—The fax machine automatically answers every call.
To select or change your Receive Mode 1 Press Receive Mode. The LCD shows your current selection. FAX ONLY FAX/TEL MANUAL Or, if Message Center Mode is ON, it overrides your Receive Mode setting, so the LCD shows: MC:MSG CTR 2 Continue to press Receive Mode until your new selection appears. After two seconds, the LCD returns to the date and time, along with your new Receive Mode setting. If you’re changing the Receive Mode while in another operation, the LCD returns to the current operation.
Setting F/T Ring Time You need to determine how long the fax machine will notify you with its special double-ring when you have a voice call. This ringing happens after the initial ringing from the phone company. Only the fax machine rings, for 20, 30, 40 or 70 seconds; no other phones on the same line ring the special double-ring. However, you can answer the call on any phone on the same line as the fax machine. 1 Press Menu/Set, 2, 2. 2.
Easy Receive When you use this feature, you don’t have to press Fax Start when you answer a fax call and hear calling beeps. Just hold the handset and wait a few seconds. When you see RECEIVE on the LCD or when you hear “chirps” through the handset of an extension phone connected to another wall jack, just replace the handset and your machine does the rest. Selecting ON allows the fax machine to receive fax calls automatically, even if you lift the handset of an extension or external phone.
Recommended Reductions If your paper is letter size (8.5" × 11"), and the incoming fax is letter size, select 93% A4, select 87% legal size, select 75%. If your paper is A4 (8.2" × 11.6"), and the incoming fax is letter size, select 100% A4, select 93% If your paper is legal size (8.5" × 14"), and the incoming fax is letter size, select 100% A4, select 100% legal size, select 93%. Setting Paper Size You can use three sizes of paper for printing your faxes—letter, legal and A4.
Advanced Receiving Operations Operation from External or Extension Telephone If you answer a fax call on an extension phone or on an external phone in the EXT. jack, you can make your fax machine take over by using the Fax Receive Code. When you press the Fax Receive Code 5 1, the fax machine starts to receive a fax. (See Easy Receive, page 5-4.) If the fax machine answers a voice call and double-rings for you to take over, use the Telephone Answer Code # 5 1 to take the call at an extension phone.
Polling Polling is the process of retrieving faxes from another fax machine. You can use your fax machine to “poll” other machines, or you can have someone poll your machine. All parties involved in polling need to set up their fax machines to accommodate polling. When someone polls your machine to receive a fax, they pay for the call; if you poll someone’s fax machine to receive a fax, you pay for the call. (See Canceling a Scheduled Job, page 6-5.
6 Setup Send Automatic Document Feeder (ADF) ■ Originals must be between 5.8 and 8.5 inches wide and between 5.9 and 23.7 inches long. Your fax machine can scan an image only 8.2 inches wide, regardless of the paper width. ■ Make sure you place the original face down, top edge first. ■ Adjust the paper guides to fit the width of your original. Paper Guides ■ The automatic document feeder (ADF) can hold up to 10 pages, feeding each one individually through the fax machine.
Manual Transmission Manual transmission lets you hear the dial tone, ringing and fax receiving tones before sending the fax. 1 2 Place the original face down in the ADF. 3 Enter the fax number you want to call. (You can enter the digits using the dial pad, or you can enter a One Touch or Speed Dial number, or you can call using Search/Speed Dial.) (See One Touch Dialing, page 7-4 and Search, page 7-6.) 4 5 When you hear the fax tone, press Fax Start.
Quick Scan Fax Transmission You can scan a fax into the fax machine’s memory to be sent as soon as the scan is complete. This way, you don’t have to wait for the entire fax to be transmitted before you retrieve your original. If you get an OUT OF MEMORY message while scanning the first page of a fax, press Stop/Exit to cancel the scan.
Advanced Sending Operations Overseas Mode If you have difficulty sending a fax overseas, use the Overseas mode. After you send a fax using this feature, the feature turns itself off. 1 2 Place the original face down in the ADF. 3 Press or to select ON (or OFF), and then press Menu/Set. 4 Press 1 if you want to select additional settings. The LCD returns to the Setup Send menu—OR—Press 2 if you are finished choosing settings, and then go to Step 5. 5 6 Enter the fax number you’re calling.
Setting Up for Polled Transmit Polled Transmit is when you set up your fax machine to wait with an original so another fax machine can retrieve it. For more information call our Brother fax-back system at 1-800-521-2846 (in USA), 1-800-681-9838 (in Canada) and request the Index. (See Features That Are Not in the Manual, page 6-6 for details.) Canceling a Scheduled Job You can cancel tasks you’ve scheduled, such as Delayed Fax or Polling Transmit. 1 Press Menu/Set, 4. Any waiting jobs appear on the LCD.
Features That Are Not in the Manual (Call Brother fax-back system) Your machine has additional features and operations that are not included in this manual. To receive faxed instructions, please call our automated Brother fax-back system at 1-800-521-2846 and request the Index.
7 Auto Dial Numbers and Dialing Options Storing Numbers for Easy Dialing You can set up your fax machine to do three types of easy dialing: One Touch, Speed Dial and Groups for Broadcasting of faxes. If you lose electrical power, auto dial numbers in memory will not be lost. Storing One Touch Dial Numbers You can store eight fax/phone numbers that you can dial by pressing one key (and Fax Start). To access numbers 05 to 08, hold down Shift. You also can store names with these numbers.
6 Return to Step 2 to store another One Touch number—OR—Press Stop/Exit. When you dial an AUTO DIAL number the LCD shows the name you’ve stored, or if you haven’t stored a name, the number you’ve stored. If you must wait for another dial tone at any point in the dialing sequence, store a pause at that place in the number by pressing Redial/Pause. Each key press adds a 3.5 second pause. You can use chain dialing to store long dialing sequences.
Changing One Touch and Speed Dial Numbers If you try to store a One Touch or Speed Dial number in a location where a number is already stored, the LCD shows the current name stored there, then prompts you to either 1. CHANGE—OR—2. EXIT. 1 2 Press 1 to change the number stored, or press 2 to exit without making a change. Enter a new number. • If you want to erase the whole number, press Stop/Exit when the cursor is to the left of the digits. The letters above and to the right of the cursor are deleted.
Dialing Options You can use your fax machine to make voice telephone calls by dialing manually or by using Search, One Touch or Speed Dial memory. You can use the handset to make and receive calls. When you dial an auto dial number, the LCD shows the name you’ve stored, or if you haven’t stored a name, the fax number you’ve stored. Manual Dialing Manual dialing is simply pressing all of the digits of the phone number. 1 2 3 4 Pick up the handset—OR—Press Speaker Phone.
Speed Dialing 1 Pick up the handset—OR—Press Speaker Phone. (See Storing Speed Dial Numbers, page 7-2.) 2 When you hear a dial tone, press Search/Speed Dial, press #, and then press the two-digit Speed Dial number. 3 To hang up a voice call, replace the handset. If you are sending a fax, press Fax Start after entering the Speed Dial number. If you picked up the handset, press Fax Start when the receiving machine answers with fax tones.
Search You can search for names you have stored in One Touch and Speed Dial memories. Names are shown alphabetically or numerically. (See Storing One Touch Dial Numbers, page 7-1 and Storing Speed Dial Numbers, page 7-2.) 1 Press Search/Speed Dial. 2 Press Note 3 4 5 or to search alphabetically and or to search numerically. After you press Search/Speed Dial, you can do an alphabetical search by entering the first letter of the name.
Pause Press Redial/Pause to insert a pause between numbers. Each key press adds a 3.5 second delay. Hold 1 2 3 Press Hold/Caller ID to put a call on Hold. You can put down the handset without disconnecting the call. Pick up the fax machine handset to release the call from Hold. Picking up an extension handset will not release the call from Hold. Tone/Pulse (For Canada Only) If you have pulse dialing service but need to send tone signals (for example, for telephone banking), follow the directions below.
8 Telephone Services Custom Features Your fax machine supports the Distinctive Ring, Caller ID and Call Waiting/Caller ID telephone services offered by some telephone companies. If you have Voice Mail, only Call Waiting, RingMaster, an answering service, or an alarm system custom feature on your telephone line, it may create a problem in the operation of your fax machine. (See Custom Features on a Single Line, page 13-8.) If you have Voice Mail on your phone line, please read the following carefully.
Do You Have Voice Mail? If you have Voice Mail on the phone line you will install your new fax machine on, there is a strong possibility that Voice Mail and the fax machine will conflict with each other while receiving incoming calls. However, this Distinctive Ring feature allows the use of more than one number on your line, so both Voice Mail and the fax machine can coexist peacefully. If each one has a separate phone number, neither will interfere with the other’s work.
VERY IMPORTANT If you have Voice Mail or a TAD (Telephone Answering Device) and want to keep one of your phone numbers dedicated only to fax calls, you must leave the fax machine in MANUAL mode at all times while using the Distinctive Ring feature. Here’s why: Manual mode will never pick up a call by itself, since it is «Neutral ». When the fax machine is in this « neutral » mode, the Distinctive Ring feature can be activated. The Distinctive Ring feature is actually an answering mode.
Printing the Caller ID Log 1 2 Press Hold/Caller ID. CALLER ID LOG To print the Caller ID Log, press Fax Start. PRESS START KEY Viewing the Caller ID Log 1 Press Hold/Caller ID. CALLER ID LOG 2 After two seconds, press or to scroll 01)MARY HENDERSON 02)TOM HENDERSON 03)ABC COMPANY through the Caller ID Log. 3 4 When you want to see detailed information for a displayed ID (phone number and date and time call was received) press Menu/Set.
This feature may not be available in certain areas of USA and Canada. If your dialing plan does not follow the standard 1 + area code + 7-digit number dialing system for calling outside your area code, you may experience problems returning calls automatically from the Caller ID Log. Your fax machine will automatically dial “1” plus the area code for any number that does not originate in your area code.
Call Waiting Caller ID The Call Waiting/Caller ID feature lets you use the Call Waiting/Caller ID service offered by many local telephone companies. This feature displays the telephone number (or name, if available) of Call Waiting callers on your fax machine’s LCD. 1 To answer a Call Waiting signal while you’re talking on the phone, ask the other party if you can put them on Hold to catch the other call. The LCD shows the Caller ID. 2 3 Press Search/Speed Dial to switch to the second call.
9 Message Center 9 Message Center Mode Message Center Mode allows you to store incoming fax and voice messages in a flexible memory. The memory stores 15 minutes of voice messages, or up to 20 pages of fax memory. Any voice or fax message can be retrieved remotely. Memory is shared between fax and voice messages, which are stored on a “first-come, firstserved” basis. You must record an outgoing message in order to use the Message Center Mode. (See Recording Message Center Outgoing Message, page 9-2.
Setting Up the Message Center You must set up the Message Center in the following order: 1 Setting Message Storage. (See Setting Message Storage, page 9-2.) 2 Record Message Center Outgoing Message (MSG CTR OGM). (See Recording Message Center Outgoing Message, page 9-2.) 3 Activate Message Center Mode. (See Activating Message Center Mode, page 9-3.) Setting Message Storage Read the Flexible Memory Settings descriptions on page 9-1 before you select the FAX and VOICE settings below.
4 Pick up the handset to record a message. For example: Hello. We are unable to take your call at this time. Please leave a message after the signal. If you wish to send a fax, please press 5 1, wait for fax tones, then press the Start button. 5 6 Replace the handset. The Message Center will play your OGM. Press Stop/Exit. Listening to Outgoing Message (OGM) 1 Press Menu/Set, 8, 3. 2 Press or to select MSG CTR OGM? (or F/T OGM), and then press Menu/Set.
Message Indicator The light flashes when you have new messages or faxes waiting for your review. The LCD displays the total number of voice and fax messages stored in the Message Center memory. VOICE:03 FAX:02 If you press the flashing to turn off the PRINT FAX? Message Center before getting your new 1.YES 2.NO messages, they won’t be lost.
Backup Printing Option When you choose FAX: ON in the Message Center mode, all incoming fax messages are stored in the available memory for retrieval. To print a backup copy automatically, turn this option on. 1 Press Menu/Set, 8, 2. 2.BACKUP PRINT 2 Press or to select ON (or OFF), and then BACKUP PRINT:ON press Menu/Set. 3 Press Stop/Exit. Erasing Messages If you choose to erase all fax messages, the fax machine will print any previously unprinted faxes before erasing them from memory.
Setting Maximum Time for Incoming Messages Your fax machine comes set to receive voice messages up to 30 seconds long. You can change this setting to any length from 20 seconds to 60 seconds, in 5-second increments. 1 Press Menu/Set, 8, 4. 4.ICM MAX.TIME 2 Press or to select the maximum time setting MESSAGE 30 SEC? for incoming messages, and then press Menu/Set. 3 Press Stop/Exit.
Recording a Conversation You can record a telephone conversation by pressing Play/Record during the conversation. Your recording can be as long as the Incoming Message Maximum Time. You and the other party will hear a beep every 15 seconds while recording. To stop recording, press Stop/Exit. You cannot record a conversation using Speaker Phone.
Programming Paging Number 1 Press Menu/Set, 8, 6. 2 Press or until the LCD shows PAGING?, 6.FAX FWD/PAGING and then press Menu/Set. 3 Enter your pager phone number (up to 20 PAG#: digits) followed by # #, and then press ENTER & SET Menu/Set. For example, 1 8 0 0 5 5 5 1 2 3 4 # #. Do not include the area code if it is the same as that of your fax machine.
Remote Retrieval Using Remote Access Code 1 2 Dial your fax number from a touch tone phone. 3 The fax machine signals the kinds of messages received: 1 long beep—Fax message(s) 2 long beeps—Voice message(s) 3 long beeps—Fax and Voice message(s) No beeps—No messages 4 The fax machine then prompts you with two short beeps to enter a command. If you wait longer than 30 seconds to enter a command, the fax machine hangs up. If you enter an invalid command, the fax machine beeps three times.
Remote Commands Follow the commands below to access features remotely. When you call the fax machine and enter your Remote Retrieval Access Code (159 ), the system will signal you with two short beeps to enter a remote command. Remote Commands 91 Operation Details Playing Voice Messages After one long beep, the fax machine plays the ICM. 1 (Skip to back) Press 1 while listening to an ICM to repeat it. If you press 1 before a message, you will hear the previous message.
Remote Commands 96 Retrieve a Fax 1 Memory Status List 2 Retrieve all faxes 97 If you hear one long beep, you can erase the fax message from the memory. Check the Receiving Status You can check whether your fax machine has received any FAX or VOICE messages. If yes, you will hear one long beep. If no, you will hear three short beeps. 2 VOICE Change Answer Mode 1 MSG CTR 2 FAX/TEL 3 FAX ONLY 90 Enter the number of a remote fax machine to receive a report or stored fax messages. (See page 9-11.
Retrieving Fax Messages 1 2 Dial your fax number. 3 4 As soon as you hear two short beeps, use the dial pad to press 9 6 2. When you hear the beep, immediately enter your Remote Retrieval Access Code (1 5 9 ). Using the dial pad, enter the number of the remote fax machine (up to 20 digits) where you want your fax messages forwarded followed by # #. You can not use press #. 5 or # as dial numbers. However, if you want to store a pause, After you hear your fax machine beep, hang up and wait.
10 Making Copies Copy Operations To make a single copy that is not reduced, enlarged or sorted, you have to press only the Copy key. The default resolution for a single copy is Super Fine. Set the resolution to PHOTO for photographs. Using the Fax Machine as a Copier You can use the fax machine as a copy machine, making up to 99 copies at a time. The scannable area of your fax machine begins at approximately 1/6”-1/8” (3 mm - 4 mm) from the edge of the paper.
Multiple Copies You can make multiple copies using your fax machine, and you can choose whether the copies will be STACKED (all copies of page 1, then all copies of page 2, etc.) or SORTED (collated). The default resolution for multiple copies is Fine. 1 2 Place the original face down in the ADF. FAX:NO.& START COPY:PRESS COPY If you want copies “stacked,” press Copy. —OR— If you want copies “sorted” (collated), press Sort. 3 4 Enter the number (1–99) of copies you want. Press Copy.
11 Printing Reports FAX Settings and Activity Two reports require initial setup in the Menu table: Transmission Verification Report and Fax Activity Report Interval. For initial setup: Press Menu/Set, 7, 1. 1.TRANSMISSION —OR— Press Menu/Set, 7, 2. 2.ACT.INTERVAL Customizing the Transmission Verification Report You can use the Transmission Report as proof that you sent a fax.
Using the Reports Key Press Reports, then press or to select the report you want, and then press Menu/Set. Six reports are available: 1.HELP LIST Prints the Menu Table and programming instructions so you can see at-a-glance how to quickly program every menu selection. 2.AUTO DIAL Lists names and numbers stored in One Touch and Speed Dial memory, in numerical order. 3.FAX ACTIVITY Lists information about the last 30 incoming and outgoing faxes. TX means Transmit; RX means Receive. 4.
12 Important Information Standard Telephone and FCC Notices These notices are in effect on models sold and used in the United States only. This equipment is hearing aid compatible. When programming emergency numbers and/or making test calls to emergency numbers: ■ Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up. ■ Perform such activities in the off-peak hours, such as early morning or late evening. This equipment complies with Part 68 of FCC Rules.
International Energy Star Compliance Statement The purpose of the International Energy Star Program is to promote the development and popularization of energy-efficient office equipment, which includes computers, monitors, printers, facsimile receivers and copy machines world-wide. As an International Energy Star partner, Brother Industries, Ltd. has decided that this product meets the guideline of the program.
The serial number may be found on the label affixed to the bottom of the unit. For your convenience, note the number below and retain this Owner’s Manual to serve as a permanent record of your purchase in the event of a theft or fire, or for future reference. (See Brother Numbers, page i.) Important Safety Instructions 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Read all of these instructions. Save them for later reference. Follow all warnings and instructions marked on the product.
D 17 If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation. E If the product has been dropped or the cabinet has been damaged. F If the product exhibits a distinct change in performance, indicating a need for service.
and 13 Troubleshooting Routine Maintenance Troubleshooting If you can’t resolve a difficulty with your fax machine using the Manual, please see page i for Brother Numbers to call for assistance. The fax machine has a mechanical problem.
Error Messages You may occasionally encounter a difficulty with your machine or telephone line. If this happens, your machine often identifies the problem and displays an error message. The list below explains the most common error messages. You can correct most problems by yourself. If you need additional help, call the Brother fax-back system. ERROR MESSAGE CAUSE/ACTION RESET OR REPLACE The machine is out of ribbon or the print cartridge is not properly installed. Install the print cartridge again.
ERROR MESSAGE OUT OF MEMORY ERASE MESSAGE OUT OF MEMORY PRINT:PRESS COPY OUT OF MEMORY QUIT:PRESS STOP OUT OF MEMORY SEND:PRESS START OUT OF MEMORY QUIT:PRESS STOP PAPER JAM CAUSE/ACTION The memory capacity has been exceeded. Print the faxes stored in memory to delete them. Then try again. (See Printing a Fax Message, page 9-4.) There is not enough memory available to perform your copy operation. Press Stop/Exit. Print the faxes stored in memory to delete them. Then try again.
2 Open the front cover, and then open the top cover by pressing the blue levers on both sides of the top cover. Blue Lever Top Cover Front Cover 3 Pull the jammed paper gently from the paper feeder toward the back of the fax machine. If the paper remains jammed, then pull it toward the front of the machine. Top Cover Front Cover 4 5 6 7 8 Remove the print cartridge and turn the spool clockwise to tighten the ribbon. Re-install the cartridge. Close the top cover. Close the front cover.
Replacing the Print Cartridge Note 1 You can reuse the print cartridge until it breaks. If you purchased refill ribbons, follow the instructions that came with them. Open the front cover, and then open the top cover by pressing the blue levers on both sides of the top cover. Blue Lever Top Cover Front Cover 2 Remove the old print cartridge containing the used ribbon and dispose of it. Top Cover Front Cover 3 Remove the plastic stopper from the new print cartridge.
4 Turn the black spool on the right clockwise to tighten the ribbon as shown. Recessed Arrow Black Spool 5 Install the new print cartridge by inserting the recessed cartridge into its four holders. first and then placing the Top Cover Front Cover 6 7 Press down on both sides of the top cover to close it securely. Close the front cover. You can save money by purchasing the 2-PK Refill Ribbon Rolls (PC302RF). Installation instructions will be included.
Phone Line or Connections Fax Machine Does Not Answer When Called Make sure the fax machine is in the correct receiving mode for your setup (either FAX ONLY, FAX/TEL or MSG CTR). Check for dial tone. If possible, call your fax machine to hear it answer. If there is still no answer, check the telephone line cord connection. (See Connecting the Machine, page 25 and Connect the telephone line.) Connect a standard telephone handset to the fax machine telephone jack.
Handling Incoming Calls Double-Ring in FAX/TEL Mode The fax machine knows the incoming call is not a fax so it is signaling you to answer the telephone call. Pick up the fax machine handset or answer from an extension phone, and then press your fax machine’s Telephone Answer Code (default setting is #51). (See For FAX/TEL Mode Only, page 5-6.) Transferring a Call to the Fax Machine If you have answered the fax machine handset, press Fax Start and hang up immediately.
Routine Maintenance Cleaning the Scanner Before cleaning, unplug the power cord for safety. Clean the white bar and the glass strip under the bar with isopropyl alcohol on a lint-free cloth. Be careful not to bend the spring plate or drop anything into the fax machine. White bar Glass Strip Spring Plate Cleaning the Print Head Before cleaning, unplug the power cord for safety.
Packing and Shipping the Fax Machine Whenever you transport the fax machine, use the packing materials that came with your fax machine. If you do not pack the fax machine correctly, you could void your warranty. 1 Note 2 Note 3 Unplug the fax machine from the AC outlet. Do not unplug the fax machine after a print job until you hear the final click. Remove the paper wire extension, document support, telephone line cord and handset, and pack them.
Specifications Type Desktop Facsimile Transceiver Compatibility ITU-T Group 3 Coding System Modified Huffman (MH) Modem Speed 14400/12000/9600/7200/4800/2400; Automatic Fallback Original Input Width 5.8 inches to 8.5 inches (148 mm to 216 mm) Scanning/Printing Width 8.
Index A Disclaimer & Warranties .........................iii Accessories ............................................... ii Distinctive Ring .....................................8-1 Alternating Displays ..............................3-1 Documents (Size)...................................6-1 Answering Machine...............................2-9 Automatic Transmission........................6-2 E Easy Receive..........................................5-4 B ECM (Error Correction Mode) ..............
L Reduction (Printing) ..............................5-4 LCD (Liquid Crystal Display) ...............3-1 Reduction (Recommended Ratios) ........5-5 Remote Codes (Changing).....................5-6 M Reports types of ...................................11-1 Maintenance (Routine) ........................13-9 Resolution ..............................................6-3 Manual Dialing ......................................7-4 Ring Delay .............................................5-2 MANUAL Mode ......
W WARNING ..........................................
I-4 INDEX
Press 9 2. Wait for the beep, then speak. then to Stop recording Press 9. Record a Memo Press 9 1. then to Repeat a message, press 1. Skip to next message, press 2. Stop playing the message, press 9. Listen to Voice Messages Remote Commands 1 Press Menu/Set, 8, 7. 2 Enter a three-digit number from 000 to 999. The cannot be changed. 3 Press Menu/Set. 4 Press Stop/Exit. Changing Remote Retrieval Access Code 2 Press 9 4. then to Play Message Center OGM, press 1 1. Play F/T OGM, press 1 2.
Retrieve all faxes, press 2, then enter the number of remote fax machine followed by # #. After the beep, hang up and wait. Erase all fax messages, press 3. Check Receiving Status Press 9 7. then for Fax message, press 1. Voice message, press 2. 1 long beep — Received message 3 short beeps — No messages Change Answer Mode Press 9 8. then for Message Center, press 1. Fax/Telephone (F/T), press 2. Fax Only, press 3. 5 Exit Remote Retrieval Press 9 0.
EQUIPMENT ATTACHMENT LIMITATIONS (For Canada Only) NOTICE: The industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction.
® Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, CANADA H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA or CANADA only.
