OWNER’S MANUAL FAX-4100 FAX-4750e FAX-5750e
If You Need to Call Customer Service Please complete the following information for future reference: Model Number: FAX-4100, FAX-4750e, FAX-5750e (Circle your model number) Serial Number*: ______________________________________ Date of Purchase: ______________________________________ Place of Purchase: ______________________________________ * The serial number is on the back of the unit.
Brother Numbers IMPORTANT For technical and operational assistance, you must call the country where you purchased the machine. Calls must be made from within that country. Brother fax-back system (USA Only) Brother Customer Service has installed an easy-to-use fax-back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any fax machine.
Ordering Accessories and Supplies IMPORTANT For technical and operational assistance, you must call the country where you purchased the machine. Calls must be made from within that country. For best quality results use only genuine Brother accessories, available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover or American Express credit card, you can order accessories directly from Brother.
Notice – Disclaimer of Warranties (For USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE.
BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (For USA Only) This warranty gives you certain rights and you may also have other rights that may vary from state to state. This warranty is given only to the first enduse purchaser of the accompanying product (referred to in this warranty as “this Product”). What is covered: Brother warrants to you for the Warranty Period that there are no defects in the materials, workmanship or Year 2000 compliance of this Product.
BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (For USA Only) The Brother Customer Service Representative will ship the exchange Product via next business day delivery courier service, with return instructions and prepaid return air bill. Follow the return instructions. You must return the original Product in the same shipping carton in which the exchanged Product was received and include a copy of proof of purchase (bill of sale).
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (For Canada Only) Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centers, will repair this MFC/Facsimile machine free of charge if defective in material or workmanship.
Quick Reference Guide 4 For the next fax only, press Sending Faxes or to select ON, and then press Set. Automatic Transmission 1 Place the original face down in the ADF. 2 Enter the fax number using One Touch, Speed Dial, Search or the dial pad. 3 Press Fax Start. 5 Press 1 to select additional settings —OR—Press 2 to fax. 6 Enter the fax number. 7 Press Fax Start. Receiving Faxes Sending a Cover Page 1 Place the original face down in the ADF. 2 Press Menu, 2, 2, 8.
Storing Numbers Storing One Touch Dial Numbers 1 Press Menu, 2, 3, 1. 2 Press the One Touch key where you want to store the number. 3 Enter a number (up to 20 digits), and then press Set. 4 Enter a name (or leave it blank), and then press Set. 5 Press Stop/Exit. Storing Speed Dial Numbers 1 Press Menu, 2, 3, 2. 2 Enter a three-digit (a two-digit for FAX-4100) Speed Dial number, and then press Set. 3 Enter a number (up to 20 digits), and then press Set.
For FAX-5750e Only How to Access the Complete Owner's Manual This Owner's Manual does not contain the information for the Printer, Scanner and PC Fax. When you are ready to learn detailed information about these operations, read the complete Owner's Manual that is included on the CD-ROM. To View On-Line Documentation (For Windows®): 1 Turn on your PC. Insert the CD-ROM into your CD-ROM drive. 2 If the model name screen appears, click your model name. The CD-ROM main menu will appear.
For FAX-5750e Only How to Access Brother Support (For Windows® Only) You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers. • Click Brother Support on the main menu. The following screen will appear: ■ To access our web site (www.brother.com), click Brother Home Page. ■ To view all Brother Numbers, including Customer Service numbers for the USA and Canada, click Support Information.
Table of Contents 1 2 Introduction ..................................................................................... 1-1 Using This Manual ..................................................................... 1-1 Finding Information............................................................. 1-1 Conventions Used in this Manual........................................ 1-1 Test Sheet Procedure and Product Registration (For USA Only) ....
Recording Outgoing Message (OGM) on External TAD ........................................................... 2-11 Special Line Considerations .............................................. 2-12 Roll Over Phone Lines.................................................. 2-12 Two-Line Phone System............................................... 2-12 Converting Telephone Wall Outlets ............................. 2-12 Installing Machine, External Two-Line TAD, and Two-Line Telephone ................................
5 6 Setup Receive................................................................................... 5-1 Basic Receiving Operations ....................................................... 5-1 Select Your Receive Mode.................................................. 5-1 Setting Ring Delay .............................................................. 5-2 Setting F/T Ring Time (For FAX/TEL Mode Only)........... 5-2 Easy Receive .......................................................................
Always Send Cover Page................................................ 6-8 Using a Printed Cover Page ............................................ 6-8 Advanced Sending Operations ................................................... 6-9 Overseas Mode .................................................................... 6-9 Delayed Timer ..................................................................... 6-9 Delayed Fax.......................................................................
9 10 11 Remote Fax Options........................................................................ 9-1 Fax Forwarding/Paging .............................................................. 9-1 Programming a Fax Forwarding Number............................ 9-1 Programming Your Pager Number...................................... 9-2 Setting Fax Storage .................................................................... 9-3 Backup Print Setting (Not available for FAX-4100)...........
12 13 14 xvi Optional Accessories ..................................................................... 12-1 Memory Board (For FAX-4750e and FAX-5750e Only) ........ 12-1 Installing the Optional Memory Board.............................. 12-1 Paper Cassette #2 (Option for FAX-4100 and FAX-4750e).... 12-4 Network (LAN) Board (Option for FAX-4750e)..................... 12-4 Troubleshooting and Routine Maintenance ............................... 13-1 Troubleshooting.........................................
15 16 17 Glossary........................................................................................... G-1 Specifications ................................................................................... S-1 Product Description.................................................................... S-1 General ....................................................................................... S-1 Paper...........................................................................................
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1 Introduction 1 Using This Manual Thank you for purchasing a Brother fax machine. This machine has been designed to be simple to use, with LCD screen prompts to guide you through programming your machine. However, you can use your machine to its fullest potential by taking a few minutes to read this manual. Additionally, your machine has a Reports Key. Press Reports, 1 to print a list of basic step instructions and explanations.
Test Sheet Procedure and Product Registration (For USA Only) After programming your Station ID, please fill out the TEST SHEET included with your machine and then fax it to Brother’s Automated Fax Response System as your first transmission. This will verify that your machine is properly installed. To receive a response, you must set up your Station ID. (See Setting Station ID, Page 4-3.) When this document is received, a confirmation sheet and Product Registration form will be sent back to your machine.
Control Panel Overview FAX-4100, FAX-4750e and FAX-5750e have the same control panel keys. 2 3 1 13 14 15 16 12 4 5 6 7 8 1 Toner Empty Icon The Toner icon flashes on and off when toner is low, so you’ll know to order another toner cartridge. You will be able to print until the indicator stays on. 2 LCD (Liquid Crystal Display) Displays messages to help you set up and operate your machine. 3 Programming Keys: Menu Lets you access the Menu and Programming mode.
8 Dial Pad Dials phone and fax numbers, and can be used as a keyboard for entering information into the machine. (For Canada only) The # key lets you switch the dialing type during a telephone call from PULSE to TONE. 9 Volume High/Low Keys Lets you adjust speaker, ring and handset volume. 0 Stop/Exit Stops a fax, cancels an operation or exits from Menu mode. A Fax Start Starts an operation, such as sending a fax.
About Fax Machines If you’re a first-time fax machine user, fax operation might seem a little mysterious. Soon, you’ll recognize the unusual fax tones on your phone line, and be able to send and receive faxes easily. Custom Features Do You Have Voice Mail on the Phone Line? If you have Voice Mail on the phone line on which you will install your new fax machine, there is a strong possibility that Voice Mail and the fax machine will conflict with each other while receiving incoming calls.
Fax Tones and Handshake When someone is sending a fax, the machine sends fax calling tones (CNG tones)—soft, intermittent beeps at 4-second intervals. You’ll hear them when you dial and press Fax Start; they continue for about 60 seconds after dialing. During that time, the sending machine must begin the “handshake” with the receiving machine. Each time you use automatic procedures to send a fax, you are sending CNG tones over the phone line.
2 Assembly and Connections 2 Packing List Make sure you have the following items: Telephone Handset Drum Unit Assembly (With free Standard Toner Cartridge – up to 3,000 pages) Handset Curled Cord Power Cord Document Support Telephone Wire Cord Software License Agreement (For FAX-5750e Only) Document Tray with Extension Paper Cassette CD-ROM (For FAX-5750e Only) Owner’s Manual Note Quick Setup Guide Accessory Order Form Paper Cassette #2 (Option for FAX-4100 and FAX-4750e) If an item is missi
Choosing a Location Place your machine on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the machine near a telephone jack and a standard, grounded power outlet. Avoid placing your machine in a high-traffic area. Do not place near heaters, air conditioners, water, chemicals or refrigerators. Do not expose the machine to direct sunlight, excessive heat, moisture or dust. Make sure nothing blocks the flow of air from the fan on the sides of the machine.
Assembly Installing the Drum Unit Assembly (with Toner Cartridge) 1 Unpack the drum unit assembly, including the toner cartridge, and gently rock it from side to side five or six times to distribute the toner evenly inside the cartridge. To prevent damage to the drum, do not expose it to light for longer than a few minutes. 2 Open the front cover of the machine. 3 Insert the drum unit assembly into the machine. 4 Close the front cover.
Attaching the Trays 1 Attach the Document Support and Document Tray with Extension. Unfold the extension, which holds documents in place. Document Support Document Tray with Extension 2 Unfold the Front Output Bin Extension, which holds printed pages in place. Front Output Bin Extension Connecting Paper Cassette #2 (Option for FAX-4100 and FAX-4750e) 1 Carefully pick up the machine and place it on top of Paper Cassette #2.
2 Plug the modular cable from Cassette #2 into the modular jack on the Brother machine. To select which cassette will be used for printing, see Setting Cassette Usage, Page 4-2. If you move the machine after connecting Cassette #2, be sure to carefully lift Cassette #2 with the machine because they are not attached. Manual Feed Slot Use the manual feed slot to print or copy on envelopes, labels, transparencies, card stock or thicker paper: The manual feed slot is above the paper cassette.
Paper Acceptable Paper Paper Type Paper Size Paper Cassette cut sheet #1 & #2: Letter, Legal, A4, A5, ISO B5, Executive Manual Feed Slot: Letter, Legal, A4, A5, B5 (JIS/ISO), Executive, 2.75–8.5 × 4.
Manual Feed Slot Cut Sheet Envelopes Basis Weight: 16 to 43 lb. (60 to 161 g/m2) 20 to 24 lb. (75 to 90 g/m2) Caliper: 0.003 to 0.008 inches. (0.08 to 0.2 mm) 0.003 to 0.005 inches. (0.084 to 0.14 mm) Moisture Content: 4% to 6% by weight 4% to 6% by weight Fax messages can be received on only Letter, Legal and A4 size paper. If you use legal or A4, change the Paper Size setting: (Menu, 1, 1.) Loading Paper in Paper Cassette 1 Pull the paper cassette completely out of the machine.
3 Fan the paper well. Load paper in the paper cassette. Press down on the paper to flatten it in all four corners, keeping the paper level below the guide. The cassette can hold up to 250 sheets of 20 lb (75g/m2) paper. 4 Slide the paper cassette into the machine until it locks into place.
Connections Connecting the Machine Connect the handset, power cord, and telephone line. 1 Connecting the Handset Connect the curled handset cord to the bottom of the handset and the left side of the machine. 2 Connect the power cord. 3 Connect the telephone line. Connect one end of the telephone line cord to the jack labeled LINE on the left side of the machine. Connect the other end to a modular wall jack. WARNING ■ This machine must be grounded using a three-prong plug.
Connecting an External Telephone Your machine is equipped with a handset that you can use as a regular phone. However, you can also connect a separate telephone (or telephone answering device) directly to your machine. Connect the modular plug on the telephone’s line cord to the jack labeled EXT. on the left side of the machine. Whenever this phone (or TAD) is in use, the LCD shows EXT. TEL IN USE, and, if the machine handset is lifted, an alarm sounds.
Do not connect a TAD elsewhere on the same phone line. 1 Plug the telephone line cord from the wall jack into the left side of the machine in the jack labeled LINE. 2 Plug the telephone line cord from your TAD into the left side of the machine in the jack labeled EXT. (Make sure this cord is connected to the TAD at the TAD’s telephone line jack, and not its telephone set jack.) 3 Set your external TAD to four rings or less. (The machine’s Ring Delay setting does not apply).
Special Line Considerations Roll Over Phone Lines A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or “rolled over” to the next available phone line in a preset order. Your machine can work in a roll over system as long as it is the last number in the sequence, so the call cannot roll away.
Installing Machine, External Two-Line TAD, and Two-Line Telephone When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your machine must be isolated on one line at both the wall jack and at the TAD. The most common connection is to put the machine on Line 2, which is our assumption in the following steps. The back of the two-line TAD must have two telephone jacks: one labeled L1 or L1/L2, and the other labeled L2.
Multi-Line Connections (PBX) Most offices use a central telephone system. While it is often relatively simple to connect the machine to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the machine for you. It is advisable to have a separate line for the machine. You can then leave the machine in FAX mode to receive faxes any time of day or night.
3 On-Screen Programming 3 User-Friendly Programming We have designed your machine with on-screen programming and a Reports key. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your fax programming is done on the LCD, we created step-by-step onscreen prompts to help you program your machine. All you need to do is follow the prompts as they guide you through the menu selections and programming options.
For FAX-5750e: Press 1 for General Setup—OR— 1.GENERAL SETUP Press 2 for Fax Operations—OR— 2.FAX Press 3 for Copy Operations—OR— 3.COPY Press 4 for Print Operations—OR— 4.PRINTER Press 5 for Network Operations. 5.LAN You can scroll more quickly by pressing see all options, in the opposite order.) . (Use to scroll backward and Before you press Set after entering information in a field using the dial pad, you can correct a mistake. Use to back up and then type over the incorrect characters.
Menu Selection Table You can probably perform most of these programming operations without the Owner’s Manual. To help you understand the menu selections and options that are found in the machine programs, use the Menu Selection Table below. Main Menu Submenu 1. GENERAL SETUP 1. PAPER SIZE Menu Selections Options LETTER — LEGAL Descriptions Selects size of paper for received faxes. Page 4-1 A4 These settings appear if Cassette #2 was installed and set to ON.
Main Menu Submenu 1. GENERAL SETUP (continued) 5. CASSETTE #2 Menu Selections — 6. AUTO DAYLIGHT Options Descriptions ON (FAX-5750e) Turn CASSETTE #2 ON if you purchased the optional Cassette #2 for FAX-4100 and FAX-4750e. 5-3 Changes for Daylight Savings Time automatically. 4-7 Increases life of toner cartridge. 4-8 Conserves power 4-8 Selects dialing mode 4-8 OFF (FAX-4100 and FAX-4750e) ON — OFF 7. TONER SAVE ON — OFF 8. SLEEP MODE 9. TONE/ PULSE — — TONE — Page PULSE 0.
Main Menu Submenu 2. FAX (continued) 1. SETUP RECEIVE (continued) Menu Selections 5. AUTO REDUCTION Options Descriptions Reduces size of image. ON 5-3 OFF These settings appear if Cassette #2 was installed and set to ON. CASSETTE #1 ON OFF CASSETTE #2 ON OFF 6. PRINT DENSITY - Makes prints darker or lighter. 5-4 7. POLLING RX ON Sets up your machine to poll another fax machine. 5-8 + OFF 2. SETUP SEND Page 1. CONTRAST AUTO S.
Main Menu Submenu 2. FAX (continued) 2. SETUP SEND (continued) Menu Selections 0. OVERSEAS MODE Options Descriptions Page Adjusts for sometimes difficult overseas transmissions. 6-9 — Store One-Touch numbers so you can dial by pressing only one key (and Fax Start). 7-1 — Store 200 (100 for FAX-4100) Speed Dial numbers so you can dial by pressing only four keys (and Fax Start). 7-2 — Sets up a Group number for Broadcasting.
Main Menu Submenu 2. FAX (continued) 6. REMAINING JOBS 0. MISCELLANEOUS Menu Selections Options Descriptions Page — — Checks which jobs are in memory or cancel a delayed fax or polling job. 5-8, 6-4 Uses the telephone company Distinctive Ring subscriber service to register the ring pattern with the machine. 8-1 View or print a list of the last 30 Caller IDs PRINT REPORT stored in memory. 8-3 1. DISTINCTIVE ON OFF SET 2. CALLER ID DISPLAY# 3. DRUM LIFE 4.
Main Menu Submenu Menu Selections Options 4. LAN (Option for FAX-4750e.) 5. LAN (For FAX-5750e.) Page See the NC8100h Owner’s manual on the CDROM. (Not available for FAX-4100. ) Note 3-8 Descriptions The factory setting (option) is shown in bold.
4 Initial Setup 4 Getting Started Setting Paper Size You can use three sizes of paper for printing your faxes: letter, legal and A4. When you change the size of paper you have loaded in the machine, you will need to change the setting for the paper size, so your machine will know how to fit the incoming fax on the page. After you connect the optional Cassette #2, you can select the paper size for each cassette. (See Turning on Cassette #2 (Option for FAX-4100 and FAX-4750e)) 1 Press Menu, 1, 1.
Setting Cassette Usage The default setting of AUTO allows your machine to choose the optional Cassette #2 if paper is out in Cassette #1 or if incoming faxes will fit best on the paper in Cassette #2. Choose CASSETTE#1 ONLY, CASSETTE#2 ONLY or AUTO if you want to keep special paper in the other cassette and control when it is used. 1 Press Menu, 1, 1. 2 Press or to select CASSETTE USAGE, and then press Set. 3 To set cassette usage for faxes, press or to select FOR FAX, and then press Set.
Setting Station ID You should store your name or (company name) and fax number to be printed on all fax pages you send. The telephone number you enter will be printed only on your cover pages and call back messages. (See Composing Electronic Cover Page, Page 6-6.) 1 Press Menu, 1, 3. 3.STATION ID 2 Enter your fax number (up to 20 FAX: digits), and then press Set. You must enter a fax number to proceed. 3 Enter your telephone number (up) to 20 digits), and then press Set.
Entering Text When you are setting certain functions, such as the Station ID, you may need to type text into the machine. Most keys on the dial pad have three or four letters printed above them. The keys for 0, # and don’t have printed letters because they are used for special characters. By pressing the appropriate number key repeatedly you can access the character you want.
Setting the Ring Volume 1 Press Menu, 1, 4, 1. 2 Press or to select (OFF, LOW, 1.RING MED, or HIGH) and press Set. 3 Press Stop/Exit. —OR— You can adjust the ring volume when your machine is idle. You can turn the ring OFF or you can select a ring volume level. Press High or Low to adjust the volume level. With each key press, your machine rings so you can hear the active setting as the LCD shows it. Each key press changes the volume to the next setting.
Setting the Handset Volume 1 Press Menu, 1, 4, 4. 2 Press or to select your setting (LOW or HIGH), and then press Set. The default setting is LOW. 4.HANDSET 3 Press Stop/Exit. —OR— Any time you are talking on the telephone, you can adjust the handset volume by pressing the volume High or Low keys on the control panel. The LCD shows the setting you are choosing. The new setting will remain until you change it again.
Setting Volume Amplify (For the Hearing-Impaired) Please carefully read Choosing the Handset Volume (For Volume Amplify), on page 4-6 before you do the following steps: 1 Press Menu, 1, 4, 5. 2 If none of the users are hearing-impaired, press or to select VOL AMPLIFY:OFF? and then press Set, and then go to Step 4—OR— If some or all of the users are hearingimpaired, select VOL AMPLIFY:ON? and then press Set.
Toner Save You can conserve toner using this feature. When you set Toner Save to ON, print appears somewhat lighter. The default setting is OFF. 1 Press Menu, 1, 7. 7.TONER SAVE 2 Press or to select ON (or OFF), and then press Set. 3 Press Stop/Exit. Sleep Mode Setting the Sleep Mode reduces power consumption while the machine is idle. You can choose how long the machine is idle (from 00 to 99 minutes) before it drops into sleep mode.
5 Setup Receive 5 Basic Receiving Operations Select Your Receive Mode There are four different receive modes for your machine. You may choose the mode that best suits your needs by pressing the Mode button repeatedly until you have changed the FAX and FAX/TEL lights to the setting you want to use.
Setting Ring Delay The Ring Delay setting determines the number of times the machine rings before it answers. If you have extension phones on the same line as the machine, keep the Ring Delay default setting of 4. (See Easy Receive, Page 5-3 and Operation from Extension Telephone or External Telephone and For FAX/TEL Mode Only, Page 5-5.) 1 Press Menu, 2, 1, 1. 2 Press or to select how many times 1.RING DELAY the line rings before the machine answers (00 – 04), and then press Set.
Easy Receive When you use this feature, you don’t have to press Fax Start when you answer a fax call and hear calling beeps. Just hold the handset and wait a few seconds. When you see RECEIVING on the LCD or when you hear “chirps” through the handset of an extension phone connected to another wall jack, just replace the handset. Your machine does the rest. Selecting ON allows the machine to receive fax calls automatically, even if you lift the handset of an extension or external phone.
Setting the Print Density If your machine is printing too light or too dark, you can adjust print density, making your printed documents darker or lighter. The new setting will remain until you change it again. 1 Press Menu, 2, 1, 6. 2 Press to make print lighter, or make print darker. 3 Press Stop/Exit. 5-4 SETUP RECEIVE 6.
Advanced Receiving Operations Operation from Extension Telephone or External Telephone If you answer a fax call on an extension phone (or on an external phone in the EXT. jack), you can make your machine take over by using the Fax Receive Code. When you press the Fax Receive Code 5 1, the machine starts to receive a fax. (See Setting Ring Delay, Page 5-2 and Easy Receive, Page 5-3.
Printing a Fax in Memory If you have Fax Storage ON for Remote Retrieval you can still print a fax in the memory when you are at your machine. (See Setting Fax Storage, Page 9-3.) 1 Press Menu, 2, 5, 4. 2 Press Fax Start. 3 After printing is finished, and then press 4.PRINT FAX Stop/Exit. Memory Security (Not available for FAX-4100) Memory Security lets you prevent unauthorized access to the machine. The machine will not send faxes or print received faxes without the password.
Turning Memory Security OFF 1 Press Menu, and then enter the registered 4-digit password. Memory Security is automatically turned off and the LCD shows the Date and Time. Note If you enter the wrong Password, the LCD shows WRONG PASSWORD and stays OFFLINE. The machine will stay in Secure Mode until the registered password is entered. Polling Polling is the process of retrieving faxes from another fax machine. You can use your machine to “poll” other machines, or you can have someone poll your machine.
Setting Up Sequential Polling Receive Your machine can request documents from several fax units in a single operation. Afterward, a Sequential Polling Report will be printed. (See Canceling a Scheduled Job, Page 5-8.) 1 Press Menu, 2, 1, 7. 7.POLLING RX 2 Press or to select Polling ON (or OFF), and then press Set. POLLING RX:OFF? SELECT <- -> & SET 3 Specify the destination fax machines you ENTER FAX NO. PRESS FAX START wish to poll using One Touch, Speed Dial, a Group or the dial pad.
6 Setup Send 6 Before You Begin Before you begin sending faxes, please be sure to read all the instructions and cautions listed below for placing originals in the automatic document feeder. Using the ADF (Automatic Document Feeder) ■ Documents must be between 5.8 and 8.5 inches wide between 3.9 and 14.1 inches long. Your machine can scan an image only 8.15 inches wide, regardless of how wide the paper is. ■ Fan the pages before placing them in the ADF.
Sending Faxes with Multiple Settings When you send a fax you can choose any ACCEPTED combination of these settings: add a coverpage and select a comment; set the contrast or OTHER SETTINGS? resolution; send using overseas mode, call 1.YES 2.NO reservation or delayed fax timer, polling transmission or real time transmission. After each menu selection is accepted, the LCD will ask if you want to enter other settings: Press 1 if you want to select additional settings.
Dual Access You can scan up to 50 documents into the fax memory, even while the machine is receiving or sending another fax (from memory). You can set temporary settings for each fax you’re scanning, except Timer and Polling. If you try to scan and store a 51st fax, the machine will send it immediately, without storing it in memory. If you get a OUT OF MEMORY message while scanning the first page of a fax, press Stop/Exit to cancel scanning.
Checking the Jobs Status Check which jobs are still waiting in memory to be sent. (If no jobs are waiting, the LCD shows NO JOB WAITING.) (Canceling Jobs in Memory on this page.) 1 Press Menu, 2, 6. 2 If you have multiple jobs waiting, use 3 Press Stop/Exit. or to scroll through the list. Canceling a Job While Scanning the Original You can cancel a job while you are scanning it into memory by pressing Stop/Exit. Eject the document by pressing Stop/Exit again.
Basic Sending Operations Contrast If your document is very light or very dark, you might want to set the contrast. Use S.LIGHT to send a very light document. Use S.DARK to send a very dark document. 1 2 3 4 Place the original face down in the ADF. 1.CONTRAST Press Menu, 2, 2, 1. Use or to select AUTO, S.LIGHT or S.DARK, and then press Set. Press 1 if you want to select additional settings. The LCD returns to the SETUP SEND menu—OR—Press 2 if you are finished choosing settings, and go to Step 5.
Composing Electronic Cover Page The cover page is generated at the receiving party’s machine. Your cover page includes the name stored in the One Touch or Speed Dial memory. If you’re dialing manually, the name is left blank. (See One Touch Dialing, Page 7-5 and Speed Dialing, Page 7-5.) The cover page indicates your Station ID, and the number of pages you’re sending. If you have Cover Page Setup set to ON, the number of pages remains blank. (Menu, 2, 2, 8.) (See Setting Station ID, Page 4-3.
Composing Your Own Comments You can set up two custom comments. 1 Press Menu, 2, 2, 9. 9.COVERPAGE MSG 2 Use or to choose position 5 or 6 for your customized comment and then press Set. 3 Use the dial pad to enter your customized comment, and then press Set. (See Entering Text, Page 4-4.) 4 Press 1 if you want to select additional settings. The LCD returns to the SETUP SEND menu—OR—Press 2 to exit. ACCEPTED OTHER SETTINGS? 1.YES 2.
Always Send Cover Page Make sure the Station ID is set up. This feature does not work without the Station ID. (See Setting Station ID, Page 4-3.) You can set the machine to send a cover page whenever you send a fax. The number of pages in your fax is not included when you use this setting. 1 Press Menu, 2, 2, 8. 8.COVERPG SETUP 2 Press or to select COVERPAGE: ON and then press Set. 3 If you selected ON, press or to select one of the standard or custom comments, and then press Set.
Advanced Sending Operations Overseas Mode After you send a fax using this feature, the feature turns itself off. 1 Place the original face down in the ADF. 2 Press Menu, 2, 2, 0. 3 Press or to select ON (or OFF), 0.OVERSEAS MODE and then press Set. 4 Press 1 if you want to select additional settings. The LCD returns to the SETUP SEND menu—OR—Press 2 if you are finished choosing settings and go to Step 5. 5 Enter the fax number you’re calling. 6 Press Fax Start.
Delayed Fax During the day you can store up to 50 documents into memory for delayed sending. Transmission of these documents will begin at the time of day you enter in Step 3. If you have set up in Delayed Timer on page 6-9, you can accept it in Step 3 or enter another time for this fax. 1 Place the original face down in the ADF. 2 Press Menu, 2, 2, 4. 3 Accept the displayed time or enter another 4.DELAYED FAX time for this fax, and then press Set.
Setting Up Polling Transmit Polling Transmit is when you set up your machine to wait with a document so another fax machine can retrieve it. 1 Place the original face down in the ADF. 2 Press Menu, 2, 2, 7. 3 Press or to choose POLLED TX:ON, and then press Set. 7.POLLED TX POLLED TX:OFF? SELECT <- -> & SET 4 Press 1 to leave the originals waiting in 1.DOC 2.MEMORY the document feeder—OR—Press 2 to scan the document into memory. 5 Press 1 if you want to select additional settings.
7 Auto Dial Numbers and Dialing Options 7 Storing Numbers for Easy Dialing You can set up your machine to do three types of easy dialing: One Touch, Speed Dial, and Groups for Broadcasting of faxes. You can store names with these numbers for easy identification. If you must wait for another dial tone at any point in the dialing sequence, store a pause at that point in the number by pressing Redial/Pause. Each key press adds a 3.5 second delay.
Storing Speed Dial Numbers You can store Speed Dial numbers, so you can dial by pressing only six keys (five keys for FAX-4100) (Search/Speed Dial, #, and the Speed Dial location, and Fax Start). E-mail addresses can be stored in locations 01-100. E-mail address cannot be stored in FAX-4100. 1 Press Menu, 2, 3, 2. 2.SPEED-DIAL 2 Use the dial pad to enter a Speed Dial SPEED-DIAL? # ENTER & SET KEY location, and then press Set.
Setting Up Groups for Broadcasting Groups allow you to send the same fax message to many fax numbers by pressing only one One Touch Group key (and Fax Start). First, you’ll need to store each fax number as a One Touch or Speed Dial number. Then, you can combine them into a Group. Each Group uses up a One Touch key or a Speed Dial location. Finally, you can have up to six small Groups, or you can assign up to 231 numbers (131 numbers for FAX-4100) to one large Group.
Dialing Options You can use your machine to make voice telephone calls, by dialing manually, or by using Search, One Touch or Speed Dial memory. When you dial an auto dial number, the LCD shows the name you’ve stored, or, if you haven’t stored a name, the fax number you’ve stored. Manual Dialing Manual dialing is simply pressing all of the digits of the phone number. 1 Pick up the handset—OR—Press Hook. 2 When you hear a dial tone, dial the call using the dial pad.
Speed Dialing 1 Pick up the handset—OR—Press Hook. (See Storing Speed Dial Numbers, Page 7-2.) 2 When you hear a dial tone, press Search/Speed Dial, and then press # then the three-digit (two-digit for FAX-4100) Speed Dial number. 3 If you pressed Hook to dial the call, pick up the handset when the other party answers. (The speaker works only one way; the other party won’t be able to hear you unless you pickup the handset.) 4 To hang up, replace the handset.
Broadcasting Broadcasting is automatically sending the same fax message to multiple fax numbers. Using the Broadcast key, you can include Groups, One Touch locations, Speed Dial locations, plus up to 50 manually dialed numbers. However, available memory will vary with the types of jobs in memory and the number of locations used for broadcasting. If you broadcast to more than the maximum locations available, you will not be able to set up transmissions using dual access and the timer.
Access Codes and Credit Card Numbers Sometimes you may want to choose from among several long distance carriers when you make a call. Rates may vary depending upon the time and destination. To take advantage of low rates, you can store the access codes or long-distance carriers as One Touch and Speed Dial numbers. You can store these long dialing sequences by dividing them and setting them up separately in any combination. You can even include manual dialing using the dial pad.
8 Telephone Services 8 Custom Features Your fax machine supports the Distinctive Ring and Caller ID telephone services offered by some telephone companies. If you have Voice Mail, Call Waiting, Call Waiting/Caller ID, RingMaster, an answering service, or on alarm system custom feature on your telephone line, it may create a problem in the operation of your machine. (See I have difficulty with custom features on a single line, Page 13-8.
Do You Have Voice Mail? If you have Voice Mail on the phone line you on which will install your new machine on, there is a strong possibility that Voice Mail and the fax machine will conflict with each other while receiving incoming calls. However, this Distinctive Ring feature allows the use of more than one number on your line, so both Voice Mail and the fax machine can coexist peacefully. If each one has a separate phone number, neither will interfere with the other’s work.
Very Important If you have Voice Mail, or a TAD (Telephone Answering Device) and want to keep one of your phone numbers dedicated only to fax calls, you must leave the machine in MANUAL mode at all times while using the Distinctive Ring Feature. Here’s why: Manual mode will never pick up a call by itself, since it is «Neutral». When the machine is in this «neutral» mode, the Distinctive Ring Feature can be activated. The distinctive ring feature is actually an answering mode.
Viewing Caller ID List Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your machine. 1 Press Menu, 2, 0, 2. 2 Press or to select DISPLAY # and 2.CALLER ID then press Set. If the name was not received, it will not be displayed. 3 Press or to scroll through the Caller ID memory to select the Caller ID you want to view and then press Set.
9 Remote Fax Options 9 Fax Forwarding/Paging You cannot use Paging and Fax Forwarding at the same time. You cannot use Paging and Fax Forwarding when “Fax Storage” is set to OFF. Programming a Fax Forwarding Number When Fax Forwarding is set to ON, your machine stores the received fax in memory, then dials the fax number you’ve programmed, and forwards the fax message. 1 Press Menu, 2, 5, 1. 1.FAX FWD/PAGING 2 Press or until the LCD shows FAX FORWARD and then press Set.
Programming Your Pager Number When Paging is selected, your machine dials the pager number you’ve programmed, and then dials your Personal Identification Number (PIN); this activates your pager so you know you have a fax message in the memory. 1 Press Menu, 2, 5, 1. 2 Press or until the LCD shows PAGING and then press Set. 3 Enter your pager phone number (up to 20 digits) followed by # #, and then press Set. Do not include the area code if it is the same as that of your machine.
Setting Fax Storage If you set Fax Storage to ON, you will be able to retrieve fax messages from another location using Fax Forwarding, Paging or Remote Retrieval functions. The LCD will indicate when you have a fax stored in memory. (See Remote Retrieval, Page 9-4.) 1 Press Menu, 2, 5, 2. The screen prompts you to choose a fax setting. 2 Press or to select ON (or OFF), and then press Set. 2.FAX STORAGE FAX STORAGE:OFF? SELECT & SET 3 Press Stop/Exit.
Changing Remote Retrieval Access Code Enter your Remote Retrieval Access Code when the machine picks up your call, so you can access features remotely. The access code is preset to 1 5 9 , but you can change this. The cannot be changed. 1 Press Menu, 2, 5, 3. 2 Enter a three-digit number from 000 to 3.REMOTE ACCESS 999, and then press Set. (Do not use the same digits that appear in your Fax Receive Code or Telephone Answer Code.) 3 Press Stop/Exit.
Remote Commands Follow the commands below to access features remotely. When you call your machine and enter your Remote Retrieval Access Code (1 5 9 ), the system will signal you with two short beeps to enter a remote command. Remote Commands 95 Changing Fax Forwarding /Paging setting 1 OFF 6 Fax Storage ON If you hear one long beep, the change is accepted. If you hear three short beeps, you cannot change it because the conditions have not been met. (Example: registering paging number).
Retrieving Fax Messages 1 Dial your fax number. 2 When your machine answers, immediately enter your Remote Retrieval Access Code (1 5 9 ). 3 As soon as you hear two short beeps, use the dial pad to press 9 6 2. 4 Using the dial pad, enter the number (up to 20 digits) of the remote fax machine where you want your fax messages forwarded, followed by # #. You cannot use and # as dial numbers. However, if you want to store a pause, and then press #. 5 After you hear your machine beep, hang up and wait.
10 Printing Reports 10 Machine Settings and Activity Two reports require initial setup in the Menu: Transmission Verification Report and Fax Activity Report Interval. For initial setup: Press Menu, 2, 4, 1. 1.TRANSMISSION —OR— Press Menu, 2, 4, 2. 2.ACT.INTERVAL Customizing the Transmission Verification Report You can use the Transmission Report as proof that you sent a fax. This report lists the job number time and date of transmission and whether the transmission was successful (OK).
3 Enter the time to begin printing, in 24-hour format, and then press Set. (For example: enter 19:45 for 7:45 PM.) 4 Press Stop/Exit. Using the Reports Key 1 Press Reports. 2 Press or to select the report you want, and then press Set. —OR— Enter the number of the report you want to print. For example, press 1 to print the Help List. Five reports are available: 1.HELP LIST Prints the Help List so you can see at-a-glance how to quickly program every menu selection. 2.
11 Making Copies 11 Using Your Machine as a Copier You can use your machine as a copy machine, making up to 99 copies at a time. The machine can stack the copies or collate (sort) them. The scannable area of your Brother machine begins at approximately one-sixth inch (4mm) from the edge of the paper. 1/6" (4mm) Not Scannable area 1/6" (4mm) Incoming faxes cannot be received on paper or into memory while the machine is copying. Making a Single Copy 1 Place the original face down in the ADF.
Out of Memory Message If the memory becomes full while you are scanning a document to be copied the LCD shows: OUT OF MEMORY If the OUT OF MEMORY message appears while you are scanning the first page of your original, press Stop/Exit to cancel. You will need to clear some faxes from memory before you can continue. Note To gain extra memory, you can turn off Fax Storage (see page 9-3). —OR—Print fax messages in memory (see page 5-6).
Using the Enlarge/Reduce Key AUTO sets the machine to calculate the ratio that fits the size of your paper. ZOOM allows you to enter a ratio from 50% to 200% in 1% increments. 50% 78% LGL>LTR 94% A4>LTR Press Enlarge/Reduce and or AUTO 100% 104% EXE>LTR 150% 200% ZOOM 1 Place the original face up in the ADF, or face down on the scanner glass. 2 Use the dial pad to enter the number of copies you want (up to 99). 3 Press Enlarge/Reduce. (Enlargement or reduction ratios appear.
Copy Contrast You can adjust copy contrast to make copies darker or lighter. 1 Place the original face down in the ADF. 2 Use the dial pad to enter the number of copies you want (up to 99). 3 Press Contrast. 4 Press to make a copy lighter, or to make a copy darker, and then press Set. 5 Press Copy. Using the Options Key Use the Options key to temporarily change the copy mode (resolution), contrast and special copy options for the next fax only. See the explanations below the table.
Sorting Multiple Copies 1 Place the original face down in the ADF. 2 Use the dial pad to enter the number of copies you want (up to 99). 3 Press Options and or to select OPT:STACK/SORT, and then press Set. 4 Press or to select SORT, and then press Set. 5 Press Copy. —OR— Press or for additional settings. Special Layout Options You can save paper by copying either two or four pages onto one page. 1 Place the original face down in the ADF.
Paper Type You can use the following types of paper for copying. For the best print quality, select the type of media that you are using. THIN (16lb - 18.4lb) - For thin paper or transparency PLAIN (18.7lb - 25.3lb) - For ordinary plain paper THICK (25.6lb - 32lb) - For heavy weight paper or rough paper THICKER (32.3lb - 42.1lb) - For heavier weight paper, rough paper or bond paper. TRANSPARENCY 1 Press Options and - For transparency (OHP) or to select OPT:PAPER TYPE, and then press Set.
Changing Default Copy Settings Press Menu and 3 to change default settings for Copy mode. These settings will remain until you change them again by pressing Menu. Adjust the Contrast and Quality settings. By pressing a number, you can adjust copy settings as shown in the following to scroll through the options for each setting. Press Set to chart. Press or save your selection. Press Stop/Exit—OR—Press to select the next setting you want to change. Press Menu, and 3. 1.COPY MODE AUTO? TEXT? PHOTO? 2.
Copy Contrast You can adjust copy contrast to make copies darker or lighter. 1 Press Menu, 3, 2. 2 Press Press 2.CONTRAST to make a copy lighter—OR— to make a copy darker, and then press Set. 3 Press Stop/Exit. Paper Type You can use the following types of paper for copying. For the best print quality, select the type of media that you are most often. THIN (16lb - 18.4lb) - For thin paper PLAIN (18.7lb - 25.3lb) - For ordinary plain paper THICK (25.
12 Optional Accessories 12 Memory Board (For FAX-4750e and FAX-5750e Only) The memory board is installed on the main controller board inside the machine. When you add the optional memory board, it increases the performance for both fax and printer operations.
2 Remove the screws securing the rear cover and remove the cover. Backup Battery 3 Remove the screws securing the access plate and remove the plate. Backup Battery 4 Disconnect the connector from the backup battery.
5 To install the memory board onto the main controller board, plug the attached spacer into the connectors of the main controller board. WARNING ■ Hold the memory board by its edges. Do not touch the surface of the board. ■ Make sure the memory board is securely seated on the main controller board. 6 Reconnect the connector to the backup battery. 7 Reinstall the access plate and the rear cover. 8 Reconnect the interface cable, and then plug the power cord into the AC outlet.
Paper Cassette #2 (Option for FAX-4100 and FAX-4750e) You can purchase the Paper Cassette #2 accessory (LT400) to use as a third paper source. Cassette #2 holds up to 250 sheets of 20 lb. (75 g/m2) paper. Paper Cassette #2: Holds approx. 250 sheets of 20 lb. (75 g/m2) Basis Weight: 16 to 28 lb. (60 to 105 g/m2) Caliper: 0.003 to 0.005 inches. (0.08 to 0.
Troubleshooting and 13 Routine Maintenance 13 Troubleshooting IMPORTANT For technical and operational assistance, you must call the country where you purchased the machine. Calls must be made from within that country. Error Messages As with any sophisticated office product, errors may sometimes occur. If this happens, your machine often identifies the problem and displays an error message. The table below explains the most common error messages. You can correct most problems by yourself.
Error Messages Error Message Cause Action COOLING DOWN The temperature of the drum unit or toner cartridge is too hot. The machine will pause its current print job and go into cooling down mode. During the cooling down mode, you will hear the cooling fan running while the display on the machine shows COOLING DOWN. You must wait and allow the machine to resume printing when it is ready. COVER OPEN PLS CLOSE COVER The front cover was not completely closed. Close the front cover for the drum unit.
Error Messages Error Message Cause Action PLS OPEN COVER A page, piece of paper, or paper clip may be jammed inside the machine. Open the front cover. If you see any jammed paper or other item, gently pull it out, then close the scanner unit. If the error message remains, open and close the front cover again. If the machine cannot reset itself and return to the date and time prompt, it will display MACHINE ERROR XX.
Document Jam The originals did not feed properly, or were too long. 1 Lift the control panel. 2 Carefully pull the document toward the front of the machine. 3 Close the control panel. 4 Press Stop/Exit. Paper Jam Before you can clear a paper jam error, you must find out where the paper is stuck. See the following three types of paper jams. WARNING Do not use force to pull the jammed paper from the paper tray because you may damage the machine and cause toner to scatter on the next printed pages.
Paper is Jammed in the Paper Cassette 1 Pull the paper cassette out of the machine. 2 Remove any crinkled sheets. 3 Adjust the guides to fit. 4 Press down the paper to flatten it in the paper cassette. 5 Reinstall the paper cassette. Paper is Jammed near the Drum Unit 1 Open the front cover. 2 Remove the drum unit but do not force it if it cannot be removed easily. Instead, pull the edge of the jammed paper from the paper cassette. 3 Gently pull out the jammed paper. 4 Reinstall the drum unit.
If You Are Having Difficulty with Your Machine If you think there is a problem with your machine, make a copy first. If the copy looks good, the problem is probably not your machine. Check the table below and follow the troubleshooting tips. DIFFICULTY SUGGESTIONS Printing and Receiving Faxes Condensed print and horizontal streaks; top and bottom of sentences are cut off. If your copy looks good, you probably had a bad connection, with static or interference on the phone line.
DIFFICULTY SUGGESTIONS Phone Line or Connections Dialing does not work. Check for a dial tone. Change TONE/PULSE setting (See Setting Tone/Pulse Dialing Mode, Page 4-8). Check all line cord connections, and make sure the curled handset cord is not in the EXT jack. Check power cord connection. Send a manual fax by pressing Hook—OR—by lifting the handset, and dialing the number. Wait to hear the fax receiving tones before pressing Fax Start. The machine does not answer when called.
DIFFICULTY SUGGESTIONS Handling Incoming Calls 13 - 8 Double-ring in FAX/TEL mode. The machine knows the incoming call is not a fax, so it is signaling you to answer the telephone call. Pick up the machine handset or answer from an extension phone and then press your machine’s Telephone Answer Code (default setting is #51). I have difficulty transferring a fax call to the machine. If you answered at the machine, press Fax Start and hang up immediately.
DIFFICULTY SUGGESTIONS General Printing Difficulties The machine does not print. Check the following: • The machine is plugged in. • The toner cartridge and drum unit are installed properly. • The interface cable is securely connected between the machine and the computer. • Check to see if LCD is showing an error message. (See pages 13-1 to 13-3) The machine prints Reset the machine. Check the primary settings in unexpectedly or it prints your application software to make sure it is set up garbage.
DIFFICULTY SUGGESTIONS Software Difficulties “Unable to write to LPT1” or “LPT1 already in use” error message appears. 1. Make sure the machine is on (plugged into the AC outlet) and that it is connected directly to the computer using an IEEE-1284 bi-directional parallel cable. The cable must not go through another peripheral device (such as a Zip Drive, “MFC is Busy” or External CD-ROM Drive, or Switch box). “MFC Connect Failure” 2. Make sure the machine’s LCD screen is not error message appears.
DIFFICULTY SUGGESTIONS Paper Handling Difficulties The Brother machine does not load paper. The LCD shows CHECK PAPER or PAPER JAM. Check to see if the CHECK PAPER or PAPER JAM message appears on the LCD. If so, the multipurpose sheet feeder may be out of paper or not properly installed. If it is empty, load a new stack of paper into the feeder. If there is paper in the paper cassette, make sure it is straight. If the paper is curled, you should straighten it.
DIFFICULTY SUGGESTIONS Copy Quality Difficulties Vertical streaks appear in copies. Sometimes you may see vertical streaks on your copies. Either the scanner or the primary corona wire for printing is dirty. Clean them both. (See pages 13-18 to 13-20) Print Quality Difficulties Printouts are too dark or too light. Adjust the print conditions by setting the Print Density setting. It has been factory set to the middle position. (See Setting the Print Density, page 5-4.
DIFFICULTY SUGGESTIONS Print Quality Difficulties (CONTINUED) Toner scatters and stains Adjust the print conditions by setting the Print the printed page. Density setting. Remove the drum unit and clean the machine’s interior. (See Routine Maintenance, page 13-18, Cleaning the Printer, page 13-18 and Cleaning the Drum Unit, page 13-19.) Make sure that you use paper that meets specifications. (See Scattering Toner pages 2-6.
DIFFICULTY SUGGESTIONS Print Quality Difficulties (CONTINUED) Printed pages are blurred at the center or at either edge. Blurred Page Ghost images appear on the printed page. Certain environmental conditions such as humidity and high temperatures may cause this condition to occur. Make sure the machine is placed on a flat, horizontal surface. Remove the drum unit with the toner cartridge installed. Try rocking them from side to side.
Packing and Shipping the Machine Whenever you transport the machine, use the packing materials that came with your machine. Also, follow the steps below to pack the machine so it won’t be damaged, which would void the machine’s warranty. 1 Remove the telephone line cord and unplug the machine from the AC outlet. 2 Open the front cover. 3 Remove the drum unit. Caution Remove the drum unit and toner cartridge assembly. Leave the toner cartridge installed in the drum unit.
7 If you have the Cassette #2 option, carefully pick up the machine and remove Cassette #2 to pack it separately. Cassette #2 8 Pack additional parts (cord, paper cassette, printed materials) in the carton. Bottom Layer Note If you are returing the machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts to use with your “Exchange” machine. Caution Be sure to take out any optional memory upgrade boards or network cards before packing the machine.
Top Layer Middle Layer 9 Close the carton and tape it shut.
Routine Maintenance Keep your machine in optimum condition by cleaning it on a regular basis. It is a good idea to clean the drum unit during this routine. Avoid using thinners or other organic solvents and do not use water. Cleaning the Document Scanner 1 Unplug the telephone line, and then the power cord. When you reconnect these lines later, connect the power cord first, and then the telephone line. 2 Lift the control panel cover. 3 Clean the white bar and glass cover under the white bar.
WARNING Just after you have used the machine, some internal parts of the machine are extremely HOT! When you open the front cover of the machine, never touch the shaded parts as shown in the diagram below. HOT! 3 Gently clean the scanner window by wiping with a clean soft dry cloth. Do not use isopropyl alcohol. Scanner Window Cleaning the Drum Unit We recommend placing the drum unit on a drop cloth or large disposable paper to avoid spilling and scattering toner.
3 Reinstall the drum unit into the machine. (See Replacing the Drum Unit, Page 13-23.) 4 Close the front cover. 5 Plug in the power cord first, and then plug in the telephone cord. Replacing the Toner Cartridge The machine can print up to 6,000 pages using a high yield toner cartridge. When the toner cartridge is running low, the display shows TONER LOW. The machine is supplied with a standard toner cartridge that must be replaced after approximately 3,000 pages.
WARNING Just after you use the machine, some internal parts of the machine will be extremely HOT! So, never touch the shaded parts shown in the illustration. HOT! 1 Open the front cover and pull out the drum unit. Place the drum unit on a drop cloth or large piece of disposable paper to avoid spilling and scattering the toner. 2 Hold down the lock lever on the right as you pull the toner cartridge out of the drum unit. Lock Lever Caution Handle the toner cartridge carefully.
Caution ■ Wait to unpack the toner cartridge until immediately before you install it into the machine. If a toner cartridge is left unpacked for a long period of time, the toner life is shortened. ■ You can use only a genuine Brother Toner Cartridge (TN-430 or TN-460), which is specially formulated to ensure top print quality. Using another brand of toner cartridge may void your machine’s warranty.
8 Reinstall the drum unit and close the front cover. Replacing the Drum Unit The machine uses a drum unit to create print images on paper. If the LCD shows CHANGE DRUM SOON, the drum unit is near the end of its life and it is time to purchase a new one. Even if the LCD shows CHANGE DRUM SOON, you may be able to continue printing without having to replace the drum unit for a while.
1 Open the front cover. 2 Remove the old drum unit. Place the drum unit on a drop cloth or disposable paper to avoid scattering toner. 3 Hold down the lock lever on the right and pull the toner cartridge out of the drum unit assembly. (See Replacing the Toner Cartridge, Page 13-20.) Lock Lever Discard the used drum unit according to local regulations, keeping it separate from domestic waste. Be sure to seal the drum unit tightly so toner powder does not spill out of the unit.
14 Important Information 14 Standard Telephone and FCC Notices These notices are in effect on models sold and used in the United States only. This equipment is hearing aid compatible. When programming emergency numbers and making test calls to emergency numbers: ■ Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up. ■ Perform these activities in the off-peak hours, such as early morning or late evening. This equipment complies with Part 68 of FCC Rules.
If you experience trouble with your FAX-4100, FAX-4750e or FAX-5750e, please contact a Brother Authorized Service Center for information on obtaining service or repair. The telephone company may ask that you disconnect this equipment from the line until the problem has been corrected or until you are sure that the equipment is not malfunctioning. If you are not able to solve a problem with your machine, contact Brother Customer Service.
WARNING Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous invisible radiation exposure. Caution Changes or modifications not expressly approved by Brother Industries, Ltd. may void the user’s authority to operate the equipment. Internal laser radiation Max. Radiation Power Wave Length Laser Class 5 mW 760 - 810 nm Class IIIb (Accordance with 21 CFR Part 1040.
Important Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s authority to operate the equipment. Industry Canada Compliance Statement (For Canada Only) This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. Warranty You use the IEEE-1284 shielded parallel cable provided by Brother Industries, Ltd. (See Ordering Accessories and Supplies, page ii.
8 This product is equipped with a 3-wire grounding type plug, a plug having a third (grounding) pin. This plug will fit into only a grounding-type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the purpose of the grounding-type plug by using an adapter. 9 Do not allow anything to rest on the power cord. Do not place this product where people can walk on the cord.
16 When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: • Do not use this product near water (for example, near a bathtub, sink, swimming pool or in a wet basement). • Do not use the machine’s telephone during an electrical storm (there is the remote possibility of an electrical shock) or to report a gas leak in the vicinity of the leak.
Glossary G ADF (Automatic Document Feeder) Originals can be placed in the ADF and scanned one at a time automatically. Auto Dial List A listing of names and numbers stored in One Touch and Speed Dial memory, in numerical order. automatic fax transmission Sending a fax without picking up the handset or pressing Hook. Automatic Redial If the fax did not go through because the line was busy, the Brother machine redials the number. Auto Reduction Reduces the size of incoming faxes.
Cover Page Prints a page at the other party’s machine that contains the sender and recipient’s name and fax number, number of pages and comment. You can generate an electronic cover page at the other end with pre-programmed information from memory or you can print a sample cover page to fax with your original. Cover Page Message The comment that is on the Cover Page. This is a programmable feature. Delayed Fax Sends your fax at a later time that day.
Interval The preprogrammed time period between automatically printed Fax Activity Reports. You can print Activity Reports on demand without interrupting this cycle. LCD (liquid crystal display) The LCD screen on the Brother machine that shows interactive messages during On-Screen Programming and defaults to the date and time when the machine is idle. manual fax When you press Hook—OR—lift the handset so you can hear the receiving fax machine answer before you press Fax Start to begin transmission.
ScanSoft® PaperPort® for Brother (Not available for FAX-4100 and FAX-4750e) Document management application where you can view received faxes and scanned originals. ScanSoft® TextBridge® OCR (Not available for FAX-4100 and FAX-4750e) Optional Character Recognition (OCR) software that converts a scanned image of text into text you can edit in your word processing application. Search You can scroll through an alphabetical listing on the LCD of the One Touch and Speed Dial numbers you stored.
S Specifications S Product Description The FAX-4100 and FAX-4750e are plain paper fax models. The FAX-5750e is a plain paper fax model with PC interface. General Memory Capacity 8MB Paper Paper Specifications for the Cassette Cut Sheet Basis Weight: 16 to 28 lb. (60 to 105 g/m2) Caliper: 0.003 to 0.005 inches. (0.08 to 0.13 mm) Moisture Content: 4% to 6% by weight Manual Feed Slot Cut Sheet Envelopes Basis Weight: 16 to 43 lb. (60 to 161 g/m2) 20 to 24 lb. (75 to 90 g/m2) Caliper: 0.
Fax Compatibility Coding System ITU-T Group 3 MH/MR/MMR (FAX-4100) MH/MR/MMR/JBIG (FAX-4750e, FAX-5750e) Modem Speed 14400/12000/9600/7200/4800/2400 (FAX-4100) Automatic Fallback 33600/31200/28800/26400/24000/19200/16800/14400/ 12000/9600/7200/4800/2400 (FAX-4750e, FAX-5750e) Automatic Fallback: Document Input Width 5.8 inches to 8.5 inches (148 mm to 216 mm) Document Input Length 3.9 inches to 14.1 inches (100 mm to 360 mm) Printing Width 8.2 inches (208 mm) Scanning Width 8.
Scanner (Not available for FAX-4100. Option for FAX-4750e. Standard for 5750e.) Scanner operations are not available for FAX-4100. Download the Scanner Driver for FAX-4750e from: http://solutions.brother.com TWAIN Compliant Document Size Yes ADF Width: 5.8" to 8.5" (148 mm to 216 mm) ADF Length: 3.9" to 14.1" (100 mm to 360 mm) Resolution Up to 9,600 × 9,600 (interpolated) Up to 300 × 600 (optical) Scanning/Printing Width 8.
Power Consumption Noise Dimensions Weight Average Operating (Copying): 350 W (25° C) Peak: 940 W Sleep Mode: 10 W or less Stand by: 70 W or less (25° C) Operating: 53 dB A or less Stand by: 30 dB A or less FAX-4100 and FAX-4750e: 17.1 × 17.4 × 12.7 inches (435 × 442 × 323 mm) FAX-5750e: 17.1 × 17.4 × 17 inches (435 × 442 × 432 mm) FAX-4100 and FAX-4750e: 26.4 lbs/(12.0kg) (Without Carton) FAX-5750e: 34.3 lbs/(15.
TrueType Fonts on CD-ROM 35 TrueType compatible soft-fonts for Windows® on the bundled CD-ROM. (Available only for FAX-5750e.) Computer Requirements Minimum System Requirements Computer Platform & Operating System Version 95, 98, 98SE Pentium 75MHz Me Pentium 150MHz NT Workstation 4.
Parallel Interface Specifications Interface Connector Printer Side: Amphenol FCN-685J036-L/X or equivalent A shielded cable should be used. Pin Assignment Pin No. Signal Direction Pin No. Signal Direction 1 DATA STROBE Input 19 0V(S.G.) - 2 DATA 1 Input 20 0V(S.G.) - 3 DATA 2 Input 21 0V(S.G.) - 4 DATA 3 Input 22 0V(S.G.) - 5 DATA 4 Input 23 0V(S.G.) - 6 DATA 5 Input 24 0V(S.G.) - 7 DATA 6 Input 25 0V(S.G.) - 8 DATA 7 Input 26 0V(S.G.
Resident Fonts (For FAX-5750e Only) The following bitmapped fonts are resident in the machine. Brougham 10 (12 point) upright/normal Brougham 12 (10 point) upright/normal Letter Gothic 16.66 (8.5 point) upright/normal (Portrait and Landscape are available for the above.
The following table shows characters available only in the corresponding character set. The numbers at the top of the table are code values with which characters are to be replaced in the Roman 8 character set. For other characters, see character set of Roman 8.
Index A access codes for dialing, storing 7-7 accessories and supplies ii ADF (automatic document feeder) 6-1 assembly 2-3 document tray 2-4 document wire 2-4 drum unit 2-3 grounded three-prong plug 2-9 handset 2-9 loading paper 2-7 power cord 2-9 telephone line code 2-9 Toner Cartridge 2-3 automatic dialing 7-5 fax receive 5-1 fax redial 6-2 transmission 6-2 automatic fax receive 5-1 B Backup Print 9-3 Broadcasting 7-6 setting up Groups for 7-3 Brother accessories and supplies ii Brother numbers i Brother
D date and time, setting 4-2 dialing access codes 7-7 automatic fax redial 6-2 credit card numbers 7-7 fax redial 7-7 Groups 7-6 manually 7-4 mode (for Canada) 4-8 One Touch numbers 7-5 Search 7-4 Speed Dial numbers 7-5 drum unit checking life remaining 13-24 installing 2-3 replacing 13-23 Dual Access 6-3 E ECM (Error Correction Mode) 1-6 emergency numbers 14-1 entering text 4-4 error messages on LCD 13-1 CHECK PAPER 13-1 COMM.
J jacks converting telephone wall outlets 2-12 EXT. jack on machine TAD (answering machine) 2-10 EXT.
how to print 10-2 list of your stored numbers 10-2 Transmission Verification 10-2 resolution copy S-1 fax (Standard, Fine, Super Fine, Photo) S-2 print S-4 scan S-3 Ring Delay,setting 5-2 S Safety Instructions 14-4 scanner, cleaning 13-18 Search 7-4 shipping the machine 13-15 Sleep mode 4-8 Speed Dial changing 7-2 dialing 7-5 listing 10-2 storing 7-2 Station ID (fax header) 4-3 T TAD (telephone answering device), external connecting 2-10 recording outgoing message 2-11 Telephone Answer Code 5-5 text, ente
Press 9 0. EXIT REMOTE OPERATION Press 9 8 then for TAD, press 1. FAX/TEL (Fax/Telephone), press 2. FAX, press 3. CHANGE ANSWER MODE 1 long beep — Fax message(s) 3 short beeps — No messages Press 9 7 1 CHECK RECEIVING STATUS 4 Using Remote Access Code 1 Dial your fax number from a fax machine using touch tone. 2 When your machine answers and beeps, immediately enter your Remote Retrieval Access Code (159 ).
Changing Remote Retrieval Access Code 1 Press Menu, 2, 5, 3. 2 Enter a three-digit number from 000 to 999. The cannot be changed. 3 Press Set. 4 Press Stop/Exit. Remote Commands CHANGE PAGING/FAX FORWARDING SETTING Press 9 5. then to Turn feature off, press 1. Select Fax Forwarding, press 2. Select Paging, press 3. 2 Program Fax Forwarding Number press 4. Enter the new fax number where you want your fax messages forwarded followed by # #. Turn Fax Storage ON, press 6. Turn Fax Storage OFF , press 7.
EQUIPMENT ATTACHMENT LIMITATIONS (For Canada Only) NOTICE: The industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction.
® Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807–0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, CANADA H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and CANADA only.
