OWNER’S MANUAL ,,,, ,,,, ,,,, ,,,, ,,,, ,,,, ,,,, ,,,, ,,,, ,,,, ,,,, ,,,, ,,,, ,,,, ,,,, ,,,, ,,,, ,,,, ,,,, ,,,, ,,,, FAX 355MC FAX 375MC ®
If You Need to Call Customer Service Please complete the following information for future reference: Model Number: FAX 355MC, FAX 375MC (Circle your model number) Serial Number:* Date of Purchase: Place of Purchase: *The serial number is on the back of the unit. Retain this Owner’s Manual with your sales receipt as a permanent record of your purchase, in the event of a theft, fire or warranty service. FAX 355MC is Available in CANADA Only ©1996–1999 Brother Industries, Ltd.
i Brother Numbers Fax-Back System Brother Customer Service has installed an easy-to-use Fax-Back System, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any fax machine, not just the one from which you are calling.
ii Ordering Accessories and Supplies For best quality results use only genuine Brother accessories, available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (In the USA, you can visit us online for a complete selection of Brother accessories and supplies available for purchase. USA: From within Canada: 1-888-879-3232 (voice) 1-800-947-1445 (fax) http://www.
iii Notice – Disclaimer of Warranties (For USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE.
iv BROTHER FACSIMILE 90 DAY REPLACEMENT WARRANTY A LIMITED WARRANTY (For USA Only) This warranty gives you certain rights and you may also have other rights that may vary from state to state. This warranty is given only to the end-use purchaser of the accompanying product (referred to in this warranty as “this Product”). What is covered: Brother warrants to you for the Warranty Period that there are no defects in the materials, workmanship or Year 2000 compliance of this Product.
v BROTHER FACSIMILE 90 DAY REPLACEMENT WARRANTY A LIMITED WARRANTY (For USA Only) Product has expired or has not been sufficiently validated with a copy of the proof of purchase (bill of sale). The Brother Customer Service Representative will ship the exchange Product with return instructions and prepaid return airbill. Follow the return instructions.
vi BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (For Canada Only) Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centers, will repair this MFC/Facsimile machine free of charge if defective in material or workmanship.
vii Year 2000 Compliant Brother is addressing the Year 2000 related issues for all Brother fax machines and multi-function centers. Our focus is to ensure that our bundled third party software will continue to properly process date/time data after January 1, 2000.
viii Table of Contents 1 Introduction 2 Set Up and Connections Using This Manual ...................................................................................................... 1 Finding Information .................................................................................................... 1 Test Sheet Procedures (for USA only) ..................................................................... 2 About Fax Machines .....................................................................
TA B L E O F C O N T E N T S 3 4 On-Screen Programming Initial Setup User-Friendly Programming ................................................................................... 17 Function Mode .......................................................................................................... 17 Alternating Displays ................................................................................................. 18 Function Selection Table .......................................................
x TA B L E O F C O N T E N T S 7 Contrast ..................................................................................................................... 40 Manual Transmission ................................................................................................ 41 Automatic Transmission ........................................................................................... 41 Manual and Automatic Fax Redial ...........................................................................
TA B L E O F C O N T E N T S 10 Telephone Services 11 12 13 Making Copies Backup Printing Option ............................................................................................ 61 Erasing Messages ...................................................................................................... 61 To erase voice messages individually ............................................................ 62 To erase messages all at once ..............................................................
xii TA B L E O F C O N T E N T S 14 Industry Canada Compliance Statement (For Canada Only) ............................. 83 Important Safety Instructions.................................................................................... 84 Compilation and Publication Notice .................................................................. 86 Trademarks .........................................................................................................
1 1 Introduction Using This Manual Thank you for purchasing a Brother fax machine. This fax machine has been designed to be simple to use, with LCD screen prompts to guide you through functions. However, you can use your fax machine to its fullest potential by taking a few minutes to read this manual. Additionally, your fax machine has a Help Key. Press list of basic operational steps and functions. Help/Q.
2 C H A P T E R O N E Test Sheet Procedures (for USA only) See Setting Station ID p. 24 After programming your Station ID, please fill out the TEST SHEET included with your fax machine and fax it to Brother’s Automated Fax Response System as your first transmission. This will verify that your fax machine is properly installed. When this document is received a confirmation sheet will be sent back to your machine. To get a response, be sure to set up your Station ID.
I N T R O D U C T I O N When your fax machine answers in FAX/TEL Mode, the fax machine listens for CNG tones and then responds with receiving tones. The fax “handshake” is the time in which the sending machine’s CNG tones and the receiving machines “chirps” overlap. This must be for at least 2 to 4 seconds, so the machines can understand how each is sending and receiving the fax.
4 C H A P T E R O N E Control Panel Overview FAX 355MC and FAX 375MC 25 23 24 21 22 20 19 18 17 16 15 Erase Play 14 FAX 375MC Record MC ON/OFF Set L Volume 13 12 Mode Resolution Function Trans.Verify Tel - index Help/Q.Scan H Hold/Caller ID A BC DE F 01 02 03 04 05 06 07 08 09 10 1 Redial / Pause GH I JKL MNO Speed Dial PQRS TUV W X YZ 2 3 St op Copy Star t 7 8 9 Speaker Phone 4 RWD 5 1 Hold/Caller ID Lets you put calls on hold.
2 Set Up and Connections Caution 1 Never install telephone wiring during a lightning storm. 2 We recommend that this product be used with a surge protection device 3 4 5 6 7 8 to protect the product against lightning storms. Never install a telephone jack in a wet location unless the jack is specifically designed for a wet location. Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the network interface.
6 C H A P T E R T W O Packing List Make sure you have the following items: Document Support Telephone Line Cord Telephone Handset One Starter Roll of Brother Therma PLUS Recording Paper (LETTER up to 25 pages, A4 up to 24 pages) Handset Curled Cord Owner’s Manual Brother StartCard NOTICE: If an item is missing, call Brother Customer Service at 1-800-284-4329 (USA), 1-800-853-6660 (from within Canada) or 1-514-685-6464 (from within Montreal).
S E T U P A N D C O N N E C T I O N S Choosing a Location Place your fax machine on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the fax machine near a telephone jack and a standard, grounded power outlet. Avoid placing your machine in a high-traffic area. Do not place near heaters, air conditioners, water, chemicals or refrigerators. Do not expose the fax machine to direct sunlight, excessive heat, moisture or dust.
8 C H A P T E R T W O 3 Unwrap the new recording paper roll and insert it into the paper bin, with the paper feeding from the bottom of the roll. Limited to 2.76 inches (70 mm) 4 Raise the paper enough to pass it over the of the machine. Make sure there is no slack. 5 Pull down the blue lever and close the cover.
S E T U P A N D C O N N E C T I O N S About Brother Paper For the best print quality, use Brother Therma Plus Paper, Item Numbers 6890 (two 98’ rolls) or 6840 (four 98’ rolls). Therma Plus paper is thicker, like plain paper, and produces the best print quality. The recording paper roll size for your fax machine is limited to a diameter of 2.76 inches (70 mm). You can use a 164’ roll of thinner thermal paper as long as it meets these requirements.
10 C H A P T E R T W O Connect the power cord When you connect the power, the screen displays 01/01 00:00 FAX. NOTICE: 1) This fax must be grounded using a three-prong plug. 2) Since the fax machine is grounded through the power outlet, you can protect yourself from potentially hazardous electrical conditions on the telephone network by keeping the power to your machine on when you connect it to a telephone line.
S E T U P A N D C O N N E C T I O N S Special Line Considerations Roll Over Phone Lines A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or “rolled over” to the next available phone line in a preset order. Your fax machine can work in a roll over system as long as it is the last number in the sequence, so the call cannot roll away.
12 C H A P T E R T W O The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter into an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1 and 2). If your fax machine is on Line 1, plug the fax machine into L1 of the triplex adapter. If your fax machine is on Line 2, plug it into L2 of the triplex adapter.
S E T U P A N D C O N N E C T I O N S 4 Plug one end of the second telephone line cord for your TAD into the L2 jack of the two-line TAD. Plug the other end into the EXT. jack on the left side of the fax machine. Triplex Adapter Two Line External TAD Two Line Phone Fax Machine You can keep two-line telephones on other wall outlets as always. There are two ways to add a two-line telephone to the fax machine’s wall outlet.
14 C H A P T E R T W O If you are installing the fax machine to work with a PBX: 1 It is not guaranteed that the unit will operate correctly under all circumstances with a PBX. Any cases of difficulty should be reported first to the company that handles your PBX. 2 If all incoming calls will be answered by a switchboard operator, it is recommended that the Answer Mode be set to MANUAL. All incoming calls should initially be regarded as telephone calls.
S E T U P A N D C O N N E C T I O N S Do not connect a TAD elsewhere on the same phone line—your fax machine and TAD will both try to control the line. PC I/F LINE EXT. You may connect an external TAD to a separate wall jack only if you subscribe to your telephone company’s Distinctive Ring Service, have registered the distinctive ring pattern on your fax machine and use that number as a fax number and set your fax machine’s Answer mode to MANUAL.
16 C H A P T E R T W O Outgoing Message (OGM) Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception. 1 Record 5 seconds of silence at the beginning of your message. (This allows your fax machine time to listen for the fax CNG tones of automatic transmissions before they stop.) 2 Limit your speaking to 20 seconds. 3 End your 20-second message by giving your Fax Receive Code for people sending manual faxes.
17 3 On-Screen Programming User-Friendly Programming See Using This Manual p. 1 We have designed your fax machine with on-screen programming and a Help key. User-friendly programming helps you take full advantage of all the functions your fax machine has to offer. Since your fax programming is done on the LCD, we created step-by-step on-screen prompts to help you program your fax machine.
18 C H A P T E R T H R E E Alternating Displays When you see alternating displays, the LCD sometimes alternates between the currently selected option, and a help message giving brief instructions about how to proceed. The display you’ll probably see most often is shown below, showing you, when you place a document in the feeder, that you can dial a number and send a fax, or you can make a copy. FAX: NO.
O N - S C R E E N P R O G R A M M I N G Function Selection Table If you have a basic understanding of how to program your fax machine, you can perform most of the programming settings without the Owner’s Manual. To help you understand the function selections, options, and settings that are found in your fax programs, use the Function Selection Table below. 1. INITIAL SETUP Function Description Factory Set Page 1. TONE/PULSE 2. DATE/TIME TONE 2000 1/1 00:00 23 23 — 24 LOW OFF 27 27 2.
20 C H A P T E R T H R E E 3. SETUP SEND Function 1. CONTRAST 2. RESOLUTION 3. OVERSEAS MODE 4. DELAYED FAX 5. POLLED TX 4. CANCEL JOB Function Description Change lightness or darkness of a fax you are sending. Allows you to change resolutions page by page. Adjusts for sometimes difficult overseas transmissions Send documents later. Sets up your fax machine with a document to be retrieved by another fax machine.
O N - S C R E E N P R O G R A M M I N G 7. PRINT REPORTS Function Description 1. XMIT REPORT 2. ALL DIAL 3. TEL. INDEX 4. USER SETTINGS 5. MEMORY STATUS Print lists and reports of activity. (Details in Chapter 12) 8. SETUP MSG CTR Function Description Factory Set Page OFF — — — — 79–80 79–80 79–80 79–80 79–80 Factory Set Page 1. MSG STORAGE Select if memory will store fax, FAX: OFF voice or both. VOICE: ON 2. BACKUP PRINT Prints copy of faxes received ON into memory. 3.
22 C H A P T E R T H R E E
23 4 Initial Setup Getting Started Setting Dialing Mode (Tone/Pulse) Your fax machine comes set to accommodate tone (multi-frequency) dialing service. If you have pulse (rotary) dialing service, you need to change the dialing mode. 1 Press Function , 1 , 1 . DIALING:TONE? DIALING:PULSE? 2 Use 3 Press Stop or to select TONE or PULSE and press to exit. Set . Setting Date and Time Your fax machine displays the date and time, and prints it on every fax you send.
24 C H A P T E R F O U R ENTER DAY:XX 4 Enter two digits for the day (for example, 06) and press Set . ENTER TIME:XX:XX 5 Enter the time in 24-hour format (for example, enter 15:25 for 3:25 PM) and press 6 Press Set . Stop . The screen now displays the date and time you set, and displays it whenever the fax machine is standing by. Setting Station ID You can store your name and fax number to be printed on all fax pages. 1 Press Function , 1 , 3 .
I N I T I A L S E T U P Entering Text When you are setting certain functions, such as the Station ID, you may need to enter text into the fax machine. Most keys on the dial pad have three or four letters printed above them. The keys for 0, # and don’t have printed letters because they are used for special characters. By pressing the appropriate number on the dial pad the correct number of times, you can access the character you want.
26 C H A P T E R F O U R NOTICE The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly contain, in a margin at the top or bottom of each transmitted page, or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machines o
I N I T I A L S E T U P Setting Beeper Volume You can set the beeper to LOW, HIGH or OFF. The default setting is LOW. When the beeper is set to LOW or HIGH, the fax machine beeps every time you press a key or make an error, and at the end of fax sending or receiving. 1 Press Function , 1 , 4 . or to select your setting and press Set . 2 Press 3 Press Stop to exit.
28 C H A P T E R F O U R Setting Volume Amplify Please carefully read “Setting the Handset Volume” before you do the following steps: 1 Press Function , 1 , 5 . VOL AMPLIFY:OFF? SELECT <- -> & SET 2 Press or to select VOL AMPLIFY:OFF? if none of the users are hearing-impaired and go to Step 4—OR—If some or all of the users are hearing-impaired, select VOL AMPLIFY:ON?.
I N I T I A L S E T U P Setting the Ring Volume You can adjust the ring volume when your fax machine is idle. You can select a ring volume level or press until the ring is off. Press or to adjust the volume level. With each key press, the fax machine rings so you can hear the current setting and the display shows the setting you are choosing. Each key press changes the volume to the next setting. The new setting will remain until you change it again.
30 C H A P T E R F O U R
5 Setup Receive Basic Receiving Operations Select Answer Mode See Distinctive Ring p. 71 MANUAL—You must answer all calls yourself. If you hear fax tones, press Start to begin receiving the fax, then hang up. You must use this mode with Distinctive Ringing. FAX ONLY—The fax machine automatically answers every call as a fax call. You cannot receive a voice call, but you can dial out and make a voice call. See For FAX/TEL Mode Only p. 35 FAX/TEL—The fax machine automatically answers every call.
32 C H A P T E R F I V E Current Answer Mode FAX 375MC 09/06 15:25 Set L Volume FAX Mode Resolution H FAX 375MC 09/06 15:25 MSG CTR MC To select or change your Answer Mode 1 Press Mode . The screen displays your current selection. FAX ONLY FAX/TEL MANUAL Or, if Message Center Mode is ON, it overrides your Answer Mode Setting, so the display shows: MC:MSG CTR 2 Continue to press until your new selection appears.
S E T U P R E C E I V E Setting Ring Delay See Easy Receive p. 34 and Operation from Extension Telephone p. 35 and For FAX/TEL Mode Only p. 35 The Ring Delay setting determines the number of times the fax machine rings before it answers. If you have extension phones on the same line as the fax machine, keep the Ring Delay default setting of 4. 1 Press Function , 2 , 1 . or to select Ring Delay and press Set .
34 C H A P T E R F I V E Record FAX/TEL Outgoing Announcement (F/T OGM) This is the announcement played by your fax machine (not an external TAD) when someone calls and your machine is set to FAX/TEL mode. Although callers hear your announcement, they cannot leave a message. To erase the announcement, follow the directions on page 59. “Erasing Outgoing Message.” 1 Press Function , 8 , 3 . The screen prompts you to choose F/T OGM or MSG CTR OGM.
S E T U P R E C E I V E Advanced Receiving Operations Operation from Extension Telephone See Easy Receive p. 34 See Setting F/T Ring Time p. 33 If you answer a fax call on an extension phone or on an external phone in the EXT. jack, you can make your fax machine take over by using the Fax 5 1 , the fax Receive Code. When you press the Fax Receive Code machine starts to receive a fax.
36 C H A P T E R F I V E To change Remote Codes 1 Press 2 Press Function , 2 , or 4 . to select ON (or OFF) and press Set . REMOTE ACT.:ON? 3 If you want to, enter a new Fax Receive Code, then press Set . FAX RECEIVE: * 51 4 If you want to, enter a new Telephone Answer Code, then press Set . TEL ANSWER:#51 5 Press Stop to exit. Polling Polling is the process of retrieving faxes from another fax machine.
S E T U P R E C E I V E Setting Up Sequential Polling Receive Your fax machine can request documents from several fax units in a single operation. Afterward, a Sequential Polling Report will be printed. 1 Press Function , 2 , 5 . POLLING RX:OFF? SELECT <- -> & SET 2 Press or to select Polling ON and press Set . POLLING RX:ON? ENTER FAX NO. PRESS START KEY 3 Specify the destination fax machines you wish to poll, using One Touch, Speed Dial, a Group or the dial pad. 4 Press Start .
38 C H A P T E R F I V E Setting Multi-Function Link® Mode (With Multi-Function Link® option) See Multi-Function Link® (option) p. 95 If you connect your fax machine to your PC, you can receive faxes into your PC. See the Multi-Function Link® manual for instructions. After completing all setup for Multi-Function Link®, you can select Multi-Function Link® Mode (PC Primary/PC Receive Only/Fax Receive Only) for routing incoming faxes. 1 Press Function , 2 , 6 . 6.
6 Setup Send Before You Begin ■ Documents must be between 5.8 and 8.5 inches (148 and 216 mm) wide, and 5.9 and 23.7 inches (150 and 600 mm) long. Your fax machine can only scan an image 8.2 inches (208 mm) wide, regardless of how wide the paper is. ■ Make sure you insert documents face down, top edge first. ■ Adjust the paper guides to fit the width of your document. Paper guides ■ DO NOT use curled, wrinkled, folded or ripped paper, or paper with staples, paper clips, paste or tape attached.
40 C H A P T E R S I X ADF (Automatic Document Feeder) The automatic document feeder (ADF) can hold up to 10 pages, feeding each one individually through the fax machine. Use standard (17 lb–24 lb) paper when using the ADF; if you’re using heavier paper, feed each sheet individually to prevent paper jams. Resolution See Multiple Resolution Transmission p. 44 Press Resolution (before you send the fax) to select the resolution for the document you’re sending. Standard—suitable for most typed documents.
S E T U P S E N D Manual Transmission See One-Touch Dialing p. 54 Manual transmission lets you hear the dial tone, ringing and fax receiving tones before sending the fax. 1 Insert the document face down in the feeder. 2 Pick up the handset and listen for a dial tone —OR—Press Speaker Phone and listen for a dial tone. 3 Enter the fax number you want to call (you can enter the digits using the dial pad, or you can enter a One Touch or Speed Dial number or you can call from the Tel-index).
42 C H A P T E R S I X Advanced Sending Operations Overseas Mode If you have difficulty sending a fax overseas, use the Overseas mode. After you send a fax using this feature, the feature turns itself off. 1 Insert document. 2 Press Function , 3 , 3 . 3.OVERSEAS MODE 3 Press or to select ON (or OFF) and press Set . ACCEPTED OTHER SETTINGS? 1.YES 2.NO 4 Press if you want to select additional settings.
S E T U P S E N D Delayed FAX You can use this function to send a fax up to 24 hours later. 1 Insert the document in the feeder. 2 You can press Help/Q.Scan to use memory transmission. 3 Press Function , 3 , 4 . 4 Enter the time you want the fax to be sent, in 24-hour format (for example, enter 19:45 for 7:45 PM) and press Set . ACCEPTED OTHER SETTINGS? 1.YES 2.NO 5 Press if you want to select additional settings.
44 C H A P T E R S I X Next-Fax Reservation Even if your fax machine is receiving another fax, you can set your machine to send your fax next. This way, you don’t have to wait for it to finish sending or receiving the other fax. You can dial this fax call manually, or by using Redial, One Touch, Speed Dial, or Chain dialing. (When you use One Touch and Speed Dial, only the memory location—not the name of the person you’re calling—is displayed.) 1 Insert the documents in the feeder.
S E T U P S E N D Setting Up Polling Transmit Polling Transmit is when you set up your fax machine to wait with a document so another fax machine can retrieve it. 1 Place document to be retrieved in the feeder. 2 Press Function , 3 , 5 . POLLED TX:OFF? SELECT <- -> & SET 3 Press or to choose ON and press Set . ACCEPTED OTHER SETTINGS? 1.YES 2.NO 4 Press if you want to select additional settings.
46 C H A P T E R S I X Interrupting Delayed Fax and Polling Transmit Jobs You can send a fax or make a copy now, even if you have the fax machine set to send a fax later, or if you have it set to be polled. However, you cannot use automatic redial or the function mode. 1 Press Function , 5 . 2 Wait 2 seconds, then remove the documents that are waiting in the feeder. INSERT DOCUMENT 3 4 5 6 Place the document you want to send now in the feeder. Enter the number for the fax you want to send now.
7 Setup Auto Dial Numbers Storing Numbers for Easy Dialing You can set up your fax machine to do three types of easy dialing: One Touch, Speed Dial, and Groups for Broadcasting of faxes. Storing One Touch Dial Numbers See One Touch Dialing p. 54 You can store ten fax/phone numbers that you can dial by pressing one key. You also can store names with these numbers. When you press a One Touch dial location, the screen displays the name or number as the call is dialed.
48 C H A P T E R S E V E N NAME: 4 Use the dial pad to enter the name (up to 15 characters) and press Set . You can use the chart on page 25 to help you enter letters—OR—Go to Step 5 to store the number without a name. or to select the type you want and press Set . Use FAX a fax only number TEL a telephone (voice) number FAX/TEL both a fax and telephone (voice) number CHAIN a number (usually an access code) for chain dialing. 5 Return to Step 2 to store another One-Touch number—OR—Press Stop to exit.
S E T U P A U TO D I A L N U M B E R S You can store "555" on One Touch key 03 and "7000" on One Touch key 02 . If you press One Touch 03 , 02 , and Start , you can dial "555-7000". To temporarily change a number, you can substitute part of the number with manual dialing using the dial pad. For example, to change the number to 555-7001 you could press One Touch 03 and press 7 , 0 , 0 , 1 using the dialing pad. Storing Speed Dial Numbers See Speed Dialing p.
50 C H A P T E R S E V E N Changing One Touch and Speed Dial Numbers If you try to store a One Touch or Speed Dial number in a location where a number is already stored, the screen displays the current name stored there, then prompts you to either 1. CHANGE—OR—2. EXIT. 1 Press 1 to change the number stored, or press 2 to exit without making a change. 2 Enter a new number and press Set . ■ ■ If you want to erase the whole number, press Stop when the cursor is to the left of the digits.
S E T U P A U TO D I A L N U M B E R S Setting Up Groups for Broadcasting See Storing One Touch Dial Numbers p. 47 and Storing Speed Dial Numbers p. 49 and Broadcasting p. 43 Groups allow you to send the same fax message to many fax numbers by pressing only one One Touch key (Broadcasting). First, you’ll need to store each fax number as a One Touch or Speed Dial number. Then, you can combine them into a Group. Each Group uses up a One Touch key.
52 C H A P T E R S E V E N
8 Telephone Operation Dialing Options You can use your fax machine to make voice telephone calls, by dialing manually, or by using Tel-index, One Touch or Speed Dial memory. You can use the handset, or you can use the Speaker Phone to make and receive calls. The Speaker Phone allows you to operate the phone hands free, or allows more than one person in the room to partcipate in a two-way telephone conversation. When using the Speaker Phone, make sure to speak clearly and close to the microphone.
54 C H A P T E R E I G H T One Touch Dialing See Storing One Touch Dial Numbers p. 47 1 Pick up the handset—OR—Press Speaker Phone . 2 When you hear a dial tone, press the One Touch key of the location you want to call. 3 To hang up a voice call, replace the handset—OR—Press Speaker Phone . If you try to use a One Touch location with no number stored in it, you hear a warning sound, and screen displays NOT REGISTERED. The display returns to normal after 2 seconds.
T E L E P H O N E O P E R AT I O N Tone/Pulse If you have pulse dialing service, but need to send tone signals (for telephone banking, for example), follow the directions below. If you have touch tone service, you do not need this feature to send tone signals. 1 Lift the handset. 2 Press . Any digits dialed after this send tone signals. 3 When you hang up, the fax machine returns to pulse dialing service. Searching Telephone Index See Storing One Touch Dial Numbers p. 47 and Storing Speed Dial Numbers p.
56 C H A P T E R E I G H T
9 Message Center Message Center Mode See Recording Message Center Outgoing Message p. 59 Message Center Mode allows you to store incoming fax and voice messages in a flexible memory. The memory stores 15 minutes of voice messages, or up to 20 pages of fax memory. Any voice or fax message can be retrieved remotely. Memory is shared between fax and voice messages, which are stored on a “first-come, first-served” basis. You must record an outgoing message in order to use the Message Center Mode.
58 C H A P T E R N I N E 4. FAX:OFF VOICE:ON 5. FAX:OFF VOICE:EXT 6. FAX:OFF VOICE:OFF All memory is used to store voice messages—no fax messages will be stored. Incoming faxes will print on paper. You can use the Paging feature, and retrieve voice messages remotely. You need an external answering machine connected to the EXT jack for this setting. Incoming faxes are not stored in memory, but will print on paper. Voice messages are stored in the external answering machine.
M E S S A G E C E N T ER Step 2: Recording Message Center Outgoing Message Recording the Message Center Outgoing Message (MSG CTR OGM) is the second step you need to follow before you can turn on the Message Center. Make sure your OGM is less than 20 seconds long. 1 Press Function , 8 , 3 . MSG CTR OGM? SELECT & SET 2 Press or to select MSG CTR OGM? and press Set . MSG CTR OGM? This is the only setting you can select if you want to turn on the Message Center.
60 C H A P T E R N I N E Step 3: Activating Message Center Mode See Setting Up Message Center p. 58 Press until the screen displays MC:MSG CTR Message Indicator The Message light flashes when you have voice messages and/or faxes waiting for your review. Once you listen to the message or print the fax, the light stops flashing. The LCD screen displays the total number of voice (including memos) and/ or fax messages stored in Message Center memory.
M E S S A G E C E N T ER Printing a Fax Message Once you print a new fax message stored in memory, it is erased from the memory automatically. 1 Press Play . After two seconds, the fax machine begins to play voice messages. 2 After playing voice messages, the display asks if you want to print fax messages that are in the memory. There is no display message if there are no faxes. PRINT FAX? 1.YES 2.NO 3 To print the faxes in memory, press 1 —OR— Press 2 to exit without printing.
62 C H A P T E R N I N E To erase voice messages individually 1 Press Play . After two seconds, the fax machine beeps and begins message playback. Each message is preceded by one long beep, and followed by two short beeps. 2 To erase a specific message, press Erase immediately after the two short beeps, or while the message is playing. ERASE THIS MSG.? 1.YES 2.NO 3 Press 4 Press to erase the message—OR—Press Stop to exit. 1 2 to cancel. To erase messages all at once 1 Press Erase .
M E S S A G E C E N T ER Setting Toll Saver See Setting Ring Delay p. 33 When you set the toll saver feature, the fax machine answers after four rings if you don’t have messages, and after two rings if you do have messages. This way, when you call the fax machine, if it rings three times, you know you have no messages, and can hang up, avoiding any toll charge. When Toll Saver is ON, it overrides your Ring Delay setting. Toll Saver must be off for the fax machine to operate using your Ring Delay setting.
64 C H A P T E R N I N E Recording a Conversation You can record a telephone conversation by pressing Record during the conversation. Your recording can be as long as the Incoming Message Maximum Time. You and the other party will hear a beep every 15 seconds while recording. You cannot record a conversation using Speaker Phone.
65 M E S S A G E C E N T ER Programming Paging Number 1 Press Function , 8 , 6 . or until the screen displays 2 Press PAGING? and press Set . PAG#: ENTER & SET 3 Enter your pager phone number (up to 20 digits) followed by and press Set . Do not include the area code if it is the same as that of your fax machine. For example, 1 8 0 0 5 5 5 1 2 3 4 . 4 If your pager requires a PIN, enter the PIN, press enter your fax machine telephone number, then press Set .
66 C H A P T E R N I N E Remote Retrieval Using Remote Retrieval Access Code 1 Dial your fax machine from any fax machine using a touch tone. 2 When your fax machine answers and beeps, immediately enter your Remote Retrieval Access Code 159 . 3 The fax machine signals the kinds of messages received: 1 long beep—Fax message(s) 2 long beeps—Voice message(s) 3 long beeps—Fax and Voice message(s) No beeps—No messages 4 The fax machine then prompts you with two short beeps to enter a command.
M E S S A G E C E N T ER Remote Control Commands Follow the commands below to access features remotely. When you call the fax machine and enter your Remote Retrieval Access Code (159 ), the system will signal you with two short beeps to enter a remote control command. Remote Commands 91 Operation Detail Playing Voice Messages After one long beep, the fax machine plays ICM and Memo. 1 (Go back) 2 (Skip to next) Press 1 while listening to an ICM or Memo message to play it again.
68 C H A P T E R N I N E Retrieving Memory Status List You can retrieve the Memory Status List from a remote telephone or fax machine using touch tone to see if you have any fax messages. 1 Dial your fax number. 2 When you hear the beep, immediately enter your Remote Retrieval Access Code ( 1 5 9 ). 3 When you hear two short beeps, use the dial pad to press 9 6 1 .
M E S S A G E C E N T ER Changing Fax Forwarding Number You can change the default setting of your fax forwarding number from a remote telephone or fax machine using touch tone. 1 Dial your fax machine number. 2 When you hear the beep, immediately enter your Remote Retrieval Access Code ( 1 5 9 ). 3 When you hear two short beeps, use the dial pad to press 9 5 4 . 4 Enter the new number of the remote fax machine where you want your fax messages forwarded, and then press . You cannot use and as dial numbers.
70 C H A P T E R N I N E
10 Telephone Services Custom Features Your fax machine supports the Distinctive Ring and Caller ID telephone services offered by some telephone companies. If you have Call Waiting, Ring Master, Voice Mail, an answering service or an alarm system custom feature on your telephone line, it may create a problem in the operation of your fax machine.
72 C H A P T E R T E N You can register only one Distinctive Ring pattern with the fax machine. Some ring patterns cannot be registered. ■ The fax machine will answer only calls to its registered number. ■ If using an external TAD to answer only the main number, the fax machine must be in MANUAL mode. ■ In FAX/TEL or FAX ONLY mode, the fax machine will answer all numbers on the phone line. ■ The first two rings are silent on the fax machine.
T E L E P H O N E 7 Press S E RV I C E S to exit. Once you’ve registered the Distinctive Ring pattern in your fax machine, you can turn this feature ON (or OFF), by following Steps 1 to 5 above. Stop Caller ID The Caller ID feature of this fax machine lets you use the Caller ID subscriber service offered by many local telephone companies. After at least two rings, the screen displays the telephone number of your caller (or up to 16 characters of the name, if available).
74 C H A P T E R T E N Viewing the Caller ID Log 1 Press Hold/Caller ID . CALLER ID LOG PRESS START KEY SELECT & SET 2 After 2 seconds, press or to scroll through the Caller ID Log. 01)MARY HENDERSON 02)TOM HENDERSON 03)ABC COMPANY 3 When you want to see more detailed information for a displayed ID (phone number and date and time call was received) press Set .
T E L E P H O N E See Setting Up Your Area Code p. 26 S E RV I C E S Returning a Call from the Log You can scroll through the Caller ID Log and select a call to return automatically. You must set up your Area Code in advance. (USA only) 1 Press Hold/Caller ID . CALLER ID LOG PRESS START KEY SELECT & SET 2 Press or to scroll through the Caller ID Log and when you see a call you want to return immediately, press Set .
76 C H A P T E R T E N Registering a Caller ID Number You can set up a caller in the Caller ID Log as a One Touch or Speed Dial number. 1 Press Hold/Caller ID . CALLER ID LOG PRESS START KEY SELECT & SET 2 After 2 seconds, press or to scroll through the Log and when you see a caller you want to register, press Set . 03)ABC COMPANY 03)9087772837 03)02/01 12:00 DIAL:PRESS START 3 To register the caller as a One Touch number, press the One Touch key where you want the number to be stored.
11 Making Copies Copy Functions Your fax machine cannot scan anything closer than one-eighth inch from the edge of the paper. The default resolution for a single copy is Super Fine. Set the resolution to PHOTO for photographs. 1 Place document face down in the feeder. 2 Press Copy . (You can press Copy again for faster response—otherwise, copying begins in about 5 seconds.) To cancel, press Stop . Do NOT pull on the paper while copying is in progress.
78 C H A P T E R E L E V E N If you get a MEMORY FULL message while you are scanning the first page, press Stop to cancel the job and restart to make a single copy. If the MEMORY FULL message appears while scanning subsequent pages, you can press Copy to copy the portion that is in memory, or press Stop to cancel. To restart the copy job using less memory, press Copy for stacked copies.
12 Printing Reports FAX Settings You can print the following lists and reports: 1.XMIT REPORT Choose if you would like a Transmission Verification Report printed after all faxes you send. 2.ALL DIAL Lists names and numbers stored in One Touch and Speed Dial memory, in numerical order. 3.TEL.INDEX ALL DIAL list (above), alphabetically. 4.USER SETTINGS Lists settings for INITIAL SETUP, SETUP RECEIVE, PRINT REPORTS and TEL SERVICE. The settings for SETUP MSG CTR are included. 5.
80 C H A P T E R T W E LV E To Print a Report 1 Press Function , 7 . 2 Enter the number of the report you want to print. For example, press to print the TEL-INDEX. 3 Press Start . 4 Press Stop to exit. 3 Transmission Verification (Xmit) Report You can use the Xmit Report as proof that you sent a fax. This report lists the name or fax number of the receiving party, the time and date of transmission, and if the transmission was successful.
13 Important Information Standard Telephone and FCC Notices These notices are in effect on models sold and used in the United States only. This equipment is hearing aid and volume control compatible. When programming emergency numbers and/or making test calls to emergency numbers: ■ Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up. ■ Perform such activities in the off-peak hours, such as early morning or late evening.
82 C H A P T E R T H I RT E E N The REN is useful to determine the quantity of devices you may connect to your telephone line and still have those devices ring when your telephone number is called. In most, but not all areas, the sum of the RENs of all devices connected to one line should not exceed five (5). To be certain of the number of devices you may connect to your line, as determined by the REN, you should contact your local telephone company to determine the maximum REN for your calling area.
I M P O RTA N T I N F O R M AT I O N Federal Communications Commission Compliance Notice (For USA Only) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
84 C H A P T E R T H I RT E E N Important Safety Instructions 1 2 3 4 Read all of these instructions. Save them for later reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 5 Do not use this product near water. 6 Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.
I M P O RTA N T I N F O R M AT I O N 15 Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points and/or other risks, and may void your warranty. Refer all servicing to a Brother Authorized Service Center.
86 C H A P T E R T H I RT E E N Compilation and Publication Notice Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
14 87 Troubleshooting and Maintenance Troubleshooting Fax-Back System Brother Customer Service has installed an easy-to-use Fax-Back System, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any fax machine, not just the one from which you are calling.
88 C H A P T E R F O U RT E E N Error Messages You may occasionally encounter a difficulty with your fax machine or telephone line. If this happens, your fax machine often identifies the problem and displays an error message. The list below explains the most common error messages.
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E CUTTER JAM The fax paper is jammed in the cutter. 1 Unplug the power cord. 2 Open the cover. 3 Pull the blue release lever on the print head unit and raise it. 4 Gently turn the paper roll toward the front of the machine to roll out the jammed paper. Recording paper 5 Use scissors to cut off the wrinkled portion of the paper. 6 Plug in the power cord. 7 Load the fax paper again, and push the blue release lever down. Close the cover.
90 C H A P T E R F O U RT E E N DOCUMENT JAM The documents were not inserted or fed properly, or were too long or too short. 1 Open the cover. 2 Pull the documents toward the front of the fax machine, in the same direction they were feeding. 3 Close the cover.
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E PAPER ROLL EMPTY The paper roll is empty; follow the instructions in Installation to replace the paper roll. PRINTER FAULT The recording head has overheated. Unplug the machine and wait 30 minutes for it to cool. PRINTER JAM The fax paper is jammed in the printer. Follow the instructions for CUTTER JAM, see page 89. SCANNER ERROR See Clean up scanner p. 88 Try cleaning the white bar and the glass under the bar with isopropyl alcohol.
92 C H A P T E R F O U RT E E N If You Are Having Difficulty with Your Fax Machine If you think there is a problem with your fax machine, make a copy first. If the copy looks good, the problem is probably not your fax machine. Check the difficulties below and follow the troubleshooting tips. Printing or Receiving Faxes Condensed Print and Horizontal Streaks; Top and Bottom of Sentences Cut Off If your copy looks good, you probably had a bad connection, with static or interference on the phone line.
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E No Dial Tone on the Handset Press Speaker Phone —OR—Lift the handset. If you hear no dial tone, check telephone line cord connections at the fax machine and wall jack. Check that the handset is connected to the fax machine’s handset jack. Test the wall jack with another single line telephone. If no dial tone on the wall outlet, call your Telephone Company.
94 C H A P T E R F O U RT E E N Transferring a Call to the Fax Machine If you have answered the fax machine handset, press Start , and hang up immediately. If you answered at an extension phone, press your three-digit Fax Receive Code (the factory setting is 51). When your fax machine answers, hang up. See Easy Receive p. 34 Fax Machine “Hears” Voice as CNG Tone If your fax machine is set to Easy Receive ON, and it answers voice calls by trying to receive a fax, try turning Easy Receive to OFF.
For Multi-Function Link (option) Users 15 Multi-Function ® Link (option) You can purchase the optional Multi-Function Link® package (also called “Missing Link”). Multi-Function Link® turns your fax machine into a multi-function center, by enabling you to use your fax machine as a printer and a scanner and to use it to fax messages from Windows® applications in your computer. The Multi-Function Link® option is for Windows® 3.1x and Windows® 95/98.
96 M U LT I - F U N C T I O N L I N K ® ( O P T I O N )
Specifications 16 Specifications Type Compatibility Coding system Modem speed Document input width Scanning/Printing width Paper roll size: width length diameter Printer type Gray scale Display Polling types Contrast control Resolution Memory capacity One Touch dial Speed-Dial Automatic redial Speaker type Auto answer Desktop facsimile transceiver ITU-T Group 3 Modified Huffman (MH) 14400/12000/9600/7200/4800/2400; Automatic Fallback 5.8 inches to 8.5 inches (148 mm to 216 mm) 8.2 inches (208 mm) 8.
98 S P E C I F I C AT I O N S Communication source Public switched telephone network Operating environment 41 - 95° F (5 - 35°C) Power source 120V AC 50/60Hz (USA, Canadian Version Only) Power consumption Standby: under 5 watts — Peak: under 110 watts Dimensions 11.8 x 9.4 x 5.4 inches (299 x 240 x 137 mm) Weight 6.4 lb (2.9 kg) Specifications are subject to change for improvement without prior notice.
99 Glossary ADF (Automatic Document Feed) Refers to the number of pages that can be placed in the document feeder and fed one at a time automatically. All Dial List A listing of names and numbers stored in One Touch and Speed Dial memory, in numerical order. automatic fax transmission Sending a fax without picking up the handset or pressing Speaker Phone . Backup Print Sets your fax machine to print a copy of faxes that are received and stored in memory.
100 G L O S S A RY gray scale The shades of gray available for copying and faxing photographs. group number A combination of One Touch and/or Speed Dial numbers that are stored on a One Touch key for Broadcasting. ICM (incoming message) A recorded voice message received into digital Message Center. Interrupt Temporarily puts a waiting job on hold while you perform another operation.
G L O S S A RY Quick Scan Enables the fax machine to scan a document into memory before faxing it. remote access The ability to access your Message Center remotely from a fax machine using touch tone. remote activation allows you to transfer a fax call, answered at an extension phone, to the fax machine. remote retrieval access code The four-digit code that allows you to call and access your Message Center from a remote location. resolution The number of vertical and horizontal lines per inch.
102 G L O S S A RY
103 Index A Accessories and Supplies .................................. ii ALL DIAL Lists .............................................. 79 Alternating Displays ........................................ 18 Answer Mode .................................................. 31 Answering Machine (TAD) ............................. 14 Area Code (Setting) ......................................... 26 Assembly ........................................................... 7 Automatic Document Feeder (ADF) ...............
104 I N D E X H O Handset Volume ............................................... 27 Help ................................................................... 1 Help List ............................................................ 1 Hold ............................................................. 4, 54 On-Screen Programming ................................. 17 One Touch (Changing) .................................... 50 One Touch Dial (Storing Numbers) ................. 47 One Touch Dialing ..........
I N D E X Ring Volume .................................................... 29 Roll Over Phone Lines .................................... 11 S Sequential Polling Receive .............................. 37 Sort .................................................................. 77 Speaker Phone (answering) ............................. 55 Speaker Volume ............................................... 28 Special Characters ........................................... 25 Specifications...........................
106 I N D E X
Press 9 8 . then for Message Center, press 1 . Fax/Telephone (F/T), press Fax Only, press 3 . Change Answer Mode 2 . Press 9 7 . then for Fax message, press 1 . Voice message, press 2 . 1 long beep — Received message 3 short beeps — No messages Check Receiving Status Retrieve all faxes press 2 , then enter the number of remote fax machine, and then . After the beep, hang up and wait. Erase all fax messages press 3 . 5 Press 9 0 .
108 Changing Remote Retrieval Access Code . 9 1 Press Function , 8 , 7 . 2 Enter a three-digit number from 000 to 999. The cannot be changed. 3 Press Set . 4 Press Stop to exit. Remote Commands Listen to Voice Messages 9 Press 9 1 . then to Repeat a message press 1 . Skip to next message press 2 . Stop playing the message press Record a Memo Press 9 2 . Wait for the beep, then speak. then to Stop recording — Press . 2 Erase All Messages Press 9 3 .
Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, CANADA H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA or CANADA only.
