Owner's Manual

10. ERROR CODES
RH-9820
109
10. ERROR CODES
DANGER
Wait at least 5 minutes after turning off the power switch and disconnecting the power cord from the wall outlet before
opening the cover of the control box. Touching areas where high voltages are present can result in severe injury.
If a problem should occur with the sewing machine, the buzzer will sound and an error code and error message will appear in
the display.
Follow the remedy procedure to eliminate the cause of the problem.
Switch-related errors
Items with a “*” in the “Page” column should only be checked by a qualified technician.
Code Cause Remedy Page
E010 Stop switch was pressed during standby. Remove your finger from the stop switch (so that it is off).
1
E011 Stop switch was pressed during sewing.
Press the RESET key to clear the error.
* Press the key to move the feed mechanism so that
you can continue sewing.
36
53
E015
The stop switch was still being pressed, or
there is a problem with the stop switch
connection.
Turn off the power, and check the stop switch if it was not
being pressed at the time.
19*
E016 Problem with the stop switch connection.
Turn off the power and check the connection of the stop
switch connector at the main P.C. board.
19*
E024 Start switch is being pressed. Release the start switch (so that it turns off).
14 - 16
E025
Start switch was depressed after the
power was turned on, or connection of
start switch is defective.
Turn off the power and check if the start switch is pressed.
If the start switch is not being pressed, check the switch
connector at the main P.C. board.
14 - 16
19*
E034 Work clamp switch is being pressed. Release the work clamp switch (so that it turns off).
14 - 16
E035
Work clamp switch was depressed, or
connection of work clamp switch is
defective.
Turn off the power and check the work clamp switch.
14 - 16
E050
Machine head tilting was detected after
the power was turned on.
Turn off the power, and then return the machine head to
its original position.
Check the connection of the machine head safety switch
connector at the main P.C. board.
11
19*
E051
Machine head tilting was detected while
the sewing machine was operating.
Turn off the power, and then return the machine head to
its original position.
Check the connection of the machine head safety switch
connector at the main P.C. board.
11
19*
E055
Machine head tilting was detected when
the power was turned on.
Turn off the power, and then return the machine head to
its original position.
Check the connection of the machine head safety switch
connector at the main P.C. board.
11
19*
E065
An operation panel key was still being
pressed when the power was turned on,
or key is faulty.
Turn off the power and check that no keys are being
pressed.
36
37
0320B
0461B