Basic User's Guide DCP-L2520DW DCP-L2540DW MFC-L2700DW MFC-L2705DW Online User's Guide This Basic User's Guide does not contain all the information about the machine. To learn detailed information, read the Online User's Guide at solutions.brother.
If you need to call Customer Service Please complete this information for future reference: Model Number: (Circle your model number) DCP-L2520DW/DCP-L2540DW/MFC-L2700DW/ MFC-L2705DW Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the machine. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.
Brother Numbers IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Register Your Product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product.
For Customer Service In USA: http://www.brother-usa.com/support (Self-Service/Email/Chat) 1-877-BROTHER (1-877-276-8437) 1-901-379-1215 (assistance via fax) 1-877-268-9575 (test your fax sending and fax receiving operations) In Canada: www.brother.ca/support (Self-Service Videos, Email, Chat, Facebook and Twitter Help) Service Center Locator (USA only) For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437) or visit http://www.brother-usa.com/service.
Ordering Accessories and Supplies For best quality results use only genuine Brother supplies, which are available at most Brother retailers. If you cannot find the supplies you need and have a Visa, MasterCard, Discover, American Express credit card, or PayPal account, you can order directly from Brother. Visit us online for a complete selection of the Brother accessories and supplies that are available for purchase. NOTE In Canada, only Visa and MasterCard are accepted.
Order Information Description Item Toner cartridge TN-630 (Approximately 1,200 pages) 1 2 3 TN-660 (Approximately 2,600 pages) 1 2 4 Drum Unit DR-630 (Approximately 12,000 pages) 5 6 Telephone Line Cord LG3077001 Basic User's Guide LEV085001-00 (English for USA and Canada) LEM597002-00 (French for Canada) Quick Setup Guide LEV083001-00 (English for USA and Canada) LEM587002-00 (French for Canada) 1 Letter or A4 size single-sided pages.
Notice - Disclaimer of Warranties (USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE.
The Online User's Guide Helps You Get the Most Out of Your Machine Quicker navigation! Search box Navigation index in a separate panel Comprehensive! Every topic in one guide Simplified Layout! Provides step-by-step instructions Feature summary at the top of the page 1 2 3 4 1. Search Box 2. Navigation 3. Summary 4. Step-by-Step Where can I find this manual? (Windows®) Click (Start) > All Programs > Brother > Brother Utilities > Brother MFC-XXXX series > Support > User’s Guides.
If you have questions or problems, please take a look at our FAQs. Provides several ways to search! Displays related questions for more information Receives regular updates based on customer feedback Since the Brother Solutions Center is updated regularly, this screen shot is subject to change without notice.
http://support.brother.
Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries. CAUTION CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries. IMPORTANT IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.
Compilation and Publication Notice Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product's descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
Table of Contents Basic User's Guide 1 General Information ............................................................................................ 1 Control Panel Overview.............................................................................................1 Access Brother Utilities..............................................................................................8 Initial Setup..........................................................................................................
Save Scanned Documents and Photos to a Folder as a PDF File Using ControlCenter4 Advanced Mode (Windows®) ...............................................28 Scan Using the Scan Button on Your Brother Machine...........................................29 Scan Using the Scan Button on the Machine ................................................29 6 Fax ...................................................................................................................... 31 Before Faxing .......................
C Index ...................................................................................................................
1 General Information Control Panel Overview The control panel will vary depending on your model. 1 MFC-L2700DW/MFC-L2705DW 2 3 6 General Information 1 4 5 1. One Touch buttons Store and recall up to eight fax and telephone numbers. To access stored One Touch fax and telephone numbers 1-4, press the One Touch button assigned to that number. To access stored One Touch fax and telephone numbers 5-8, hold down (Shift) as you press the number. 2.
4. Liquid Crystal Display (LCD) Displays messages to help you set up and use the machine. If the machine is in Fax Mode, the LCD displays: a 01/01 12:00AM Fax Only b a. Date & Time b. Receive Mode When you press COPY, the LCD displays: c d Stack Copies:01 100% □□■□□ Auto g f e c. Type of copy d. Number of copies e. Quality f. Contrast g. Copy ratio 5. Mode buttons FAX Press to switch the machine to FAX Mode. SCAN Press to switch the machine to SCAN Mode.
7 8 9 10 1 General Information 11 7. Menu buttons Clear Press to delete entered data or cancel the current setting. Menu Press to access the Menu for programming your machine settings. OK Press to store your machine settings. d or c Press to scroll back or forward through menu selections. a or b • Press to scroll up or down through menus and options. • Press to change the resolution in Fax Mode. Press to access speed dial numbers. 8. Dial Pad • Use to dial fax and telephone numbers.
10. Stop/Exit • Press to stop an operation. • Press to exit from a menu. 11. Start • Press to start sending faxes. • Press to start copying. • Press to start scanning documents.
DCP-L2520DW/DCP-L2540DW This illustration is based on DCP-L2540DW. 1 2 3 4 5 1 General Information 1. Power On/Off • Turn on the machine by pressing . • Turn off the machine by pressing and holding . The LCD displays Shutting Down and stays on for a few seconds before turning off. 2. Copy buttons Options Press to access temporary settings for copying. 2 in 1 (ID) Copy Press to copy both sides of an identification card onto a single page. 3. Scan Press to switch the machine to Scan Mode. 4.
5. Liquid Crystal Display (LCD) Displays messages to help you set up and use the machine. If the machine is in Ready Mode or COPY Mode, the LCD displays: a b Stack Copies:01 100% □□■□□ Auto e d c a. Type of copy b. Number of copies c. Quality d. Contrast e. Copy ratio 6 7 8 6. Menu buttons Menu Press to access the Menu for programming your machine settings. Clear • Press to delete entered data. • Press to cancel the current setting. OK Press to store your machine setting.
• Press to start scanning documents.
Access Brother Utilities 3 Select the operation you want to use. Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your device. 1 Do one of the following: • (Windows® XP, Windows Vista®, Windows® 7, Windows Server® 2003, Windows Server® 2008 and Windows Server® 2008 R2) Click Start > All Programs > Brother > Brother Utilities.
Initial Setup 9 Set the Date and Time Related Models: MFC-L2700DW/MFC-L2705DW Press a or b to display the Initial Setup option, and then press OK. 3 Press a or b to display the Date&Time option, and then press OK. 4 Press a or b to display the Date&Time option, and then press OK. 5 Enter the last two digits of the year using the dial pad, and then press OK. 6 Enter the two digits for the month using the dial pad, and then press OK.
Adjust the Beeper Volume 6 Press Stop/Exit. Related Models: MFC-L2700DW/MFC-L2705DW When the beeper is on, the machine will beep when you press a button, make a mistake, or after you send or receive a fax. You can choose from a range of volume levels. 1 Press Menu. 2 Press a or b to display the General Setup option, and then press OK. 3 Press a or b to display the Volume option, and then press OK. 4 Press a or b to display the Beeper option, and then press OK.
2 Paper Handling Load Paper Load and Print using the Paper Tray 2 • If the Check Size setting is set to On and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper size. Change the paper size and paper type settings if needed, following the on-screen instructions. Paper Handling • When you load a different paper size in the tray, you must change the paper size setting in the machine or on your computer at the same time.
4 Load paper with the printing surface face down in the paper tray. DO NOT load different types of paper in the paper tray at the same time. Doing this may cause the paper to jam or misfeed. 5 Make sure the paper is below the maximum paper mark (b b b). Overfilling the paper tray will cause paper jams. 8 Send your print job to the machine. Change your print preferences in the Print dialog box before sending the print job from your computer.
3 Press a or b to display the Paper option, and then press OK. 4 Press a or b to display the Paper Size option, and then press OK. 5 Press a or b to display the Letter, Legal, Executive, A5, A5 L, A6, Folio, or A4 option, and then press OK. To get the best print quality, we recommend using the paper in the table.
Using Special Paper Always test paper samples before purchasing them to ensure desirable performance. • DO NOT use inkjet paper; it may cause a paper jam or damage your machine. • If you use bond paper, paper with a rough surface, or paper that is wrinkled or creased, the paper may exhibit degraded performance. IMPORTANT Some types of paper may not perform well or may cause damage to your machine.
3 Print Print from Your Computer (Windows®) Print a Document (Windows®) 2 Select Brother MFC-XXXX series (where XXXX is the name of your model). 3 Click OK. 4 Complete your print operation. For more information, see the Online User's Guide: Print a Document Print Select the print command in your application. 3 1 Print on Both Sides of the Paper (Windows®) • Select Letter, Legal, or Folio size paper when using the automatic 2‑sided printing option.
7 Click OK again, and then complete your print operation. Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®) 1 Select the print command in your application. 2 Select Brother MFC-XXXX series (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. 3 Click the Multiple Page drop-down list and select the 2 in 1, 4 in 1, 9 in 1, 16 in 1, or 25 in 1 option. 4 Click OK. 5 Complete your print operation.
Printing on Envelopes, Thick Paper, or Labels 2 (For printing envelopes) Pull down the two green levers, one on the left side and one on the right side, to the envelope position as shown in the illustration. 3 On the front of the machine, open the manual feed slot cover. 4 Slide the manual feed slot paper guides to the width of the paper.
5 Push one sheet of paper or one envelope firmly into the manual feed slot. the Portrait or Landscape option 11 Click to set the orientation of your printout. Continue pushing the paper until the top edge of the paper presses against the rollers for about two seconds, or until the machine grabs the paper and pulls it in further. 12 Change other printer settings if needed. 13 Click OK. 14 Click Print.
Printing on Plain Paper, Thin Paper, Recycled Paper, or Bond Paper using the Manual Feed Slot 3 Slide the manual feed slot paper guides to the width of the paper. 4 Push one sheet of paper firmly into the manual feed slot. • Load the paper into the manual feed slot with the printing surface face up. • DO NOT load more than one sheet of paper in the manual feed slot at any one time. Doing this may cause a jam.
6 Select Brother MFC-XXXX series (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. 7 Click the Paper Size drop-down list and select your paper size. 8 Click the Media Type drop-down list and select the type of paper you are using. 9 Click the First Page and Other Pages drop-down list and select Manual. the Portrait or Landscape option 10 Click to set the orientation of your printout.
4 Copy Copy a Document 1 Make sure you have loaded the correct size paper in the paper tray. 2 Do one of the following: 3 Do one of the following: • For MFC models Press (COPY). Use the dial pad to enter the number of copies you want. • For DCP models • Place the document face up in the ADF. Press a or b to enter the number of copies you want. (If you are copying multiple pages, we recommend using the ADF.) The LCD displays: Stack Copies:01 100% □□■□□ Auto 4 Press Start.
Copy Settings Copy Option To change Copy settings, press the Options button. Menu selections Options Quality Auto Text Photo Receipt Stack/Sort Stack Sort B A Brightness B B A A B A BA B A B Increase the brightness to make the text lighter. Decrease the brightness to make the text darker. Contrast Increase the contrast to make an image clearer. Decrease the contrast to make an image more subdued.
Menu selections Options Page Layout Off(1 in 1) 2 in 1 (P) 2 in 1 (L) 4 in 1 (P) 4 in 1 (L) 2-sided Off (available only for certain models) 1sided→2sided L 1sided→2sided S 4 Copy 23
Copy Multiple Pages on Both Sides of the Paper 2 Do one of the following: • Place the document face up in the ADF. (If you are copying multiple pages, we recommend using the ADF.) You must choose a 2-sided copy layout from the following options before you can start 2-sided copying: Portrait 1–sided > 2–sided Long Edge Flip 1 1 2 2 1–sided > 2–sided Short Edge Flip 1 2 • Place the document face down on the scanner glass.
5 Press a or b to select one the following layout options, and then press OK. • 1sided→2sided L • 1sided→2sided S 6 Enter the number of copies. Copy a 2-sided Document Using the Scanner Glass You must choose a 2-sided copy layout from the following options before you can start 2-sided copying. Portrait 7 Press Start to scan the page. 2–sided > 2–sided If you are copying using the ADF, the machine feeds and scans the pages and starts printing.
7 Press Start to scan the page. 8 After the machine scans the page, select the Yes or No option. Copy Both Sides of an ID Card onto One Page Use the 2in1 (ID) Copy feature to copy both sides of an identification card onto one page, keeping the original card size. Option Description Yes Press 1 or a to scan the next page. Place the next page on the scanner glass, and then press OK. No Press 2 or b when you have scanned all the pages.
• For MFC models Use the dial pad to enter the number of copies you want. • For DCP models Press a or b to enter the number of copies you want. 5 Press Start. 6 After the machine has scanned the first side, turn over the identification card. 7 Press Start to scan the other side. The machine scans one side of the identification card.
5 Scan Scan from Your Computer (Windows®) 2 Click Start > All Programs > Brother > Brother Utilities, and then click the drop-down list and select your model name (if not already selected). Click SCAN in the left navigation bar, and then click ControlCenter4. The ControlCenter4 application opens. There are several ways you can use your computer to scan photos and documents on your Brother machine. Use the software applications provided by Brother, or use your favorite scanning application.
5 Click the File button. The scan settings dialog box appears. Scan Using the Scan Button on Your Brother Machine Scan Using the Scan Button on the Machine 1 Do one of the following: • Place the document face up in the ADF. (If you are scanning multiple pages, we recommend using the ADF.) 6 Change the scan settings if needed, and then click Scan. 5 The machine scans the document and saves the file in the folder you have selected. The folder opens automatically.
3 Press a or b to display the Scan to PC option, and then press OK. 4 Press a or b to display the File option, and then press OK. 5 If the machine is connected to a network, press a or b to display the computer where you want to send the document, and then press OK. 6 Do one of the following: • To change the scan settings for this document, press a or b to select Yes, and then press OK. Go to the next step. • To use the default scan settings, press a or b to select No, and then press OK. Press Start.
6 Fax Before Faxing Set Your Station ID Related Models: MFC-L2700DW/MFC-L2705DW Set the machine to print your Station ID and the fax's date and time at the top of each fax you send. 2 Press Menu. 3 Press a or b to display the Initial Setup option, and then press OK. 4 Press a or b to display the Station ID option, and then press OK. 5 Enter your fax number (up to 20 digits) using the dial pad, and then press OK.
Set Telephone Line Compatibility for Interference and VoIP Systems Option Description Basic (for VoIP) Select Basic (for VoIP) to reduce the modem speed to 9600 bps and turn off Error Correction Mode (ECM). Unless interference is a recurring problem on your telephone line, you may prefer to use it only when needed.
• Voice calls will start the F/T ring to tell you to pick up the call. The F/T ring is a fast pseudo/double-ring made by your machine. Manual Mode (Manual in the Machine's Menu) Manual Mode turns off all automatic answering operations unless you are using the Distinctive Ring Receive feature. To receive a fax in Manual Mode lift the handset of the external telephone or press Hook. When you hear fax tones (short repeating beeps), press Start and then 2 to receive a fax.
Choose the Correct Receive Mode Related Models: MFC-L2700DW/MFC-L2705DW The correct Receive Mode for you is determined by the external devices and telephone subscriber services (Voice Mail, Distinctive Ring and so on) you will be using on the same line as the Brother machine.
4 Press a or b to display the Setup Receive option, and then press OK. 5 Press a or b to display the Receive Mode option, and then press OK. If you cannot change the Receive Mode option, make sure the Distinctive Ring feature is set to Off. 6 Press a or b to select the Fax only, Fax/Tel, External TAD, or Manual option, and then press OK. 7 Press Stop/Exit.
Set the F/T Ring Time (Pseudo/Double-ring) Related Models: MFC-L2700DW/MFC-L2705DW When you set the Receive Mode to Fax/Tel Mode, if the call is a fax, your machine will automatically receive it. However, if it is a voice call, the machine will sound the F/T ring (pseudo/double-ring) for the time you set in the F/T Ring Time option. When you hear the F/T ring, it means that a voice caller is on the line. • The F/T Ring Time feature works when you set Fax/Tel Mode as the Receive Mode.
Store Numbers Related Models: MFC-L2700DW/MFC-L2705DW Store fax and telephone numbers in the machine for quick dialing and broadcasting faxes to groups. When you dial a stored number, the LCD displays the number. If you lose electrical power, the Address Book numbers that are in the machine's memory will not be lost. Store Speed Dial Numbers Related Models: MFC-L2700DW/MFC-L2705DW Use the Speed Dial numbers to store up to 200 numbers with a name.
5 Press the One Touch button you want to change or delete. 6 Do one of the following: 6 Do one of the following: • To change the stored fax or telephone number and name: a. Press 1. • To change the stored name and number: b. Edit the number and name: To edit the stored number or name, press d or c to move the cursor to the character you want to change, and then press Clear. a. Press 1. b.
Telephone Services and External Devices Related Models: MFC-L2700DW/MFC-L2705DW You may be able to use the following services and connections with your Brother machine. These are summaries of ways to connect your machine. For details about each topic, see the Online User's Guide. Voice Mail Related Models: MFC-L2700DW/MFC-L2705DW If you have voice mail service and your Brother machine on the same line, they will conflict with one another when receiving incoming calls.
you answer an incoming fax on the telephone, you can make the machine receive it by pressing * 5 1, or by pressing Fax Start, and then choosing Receive. If you answer an incoming fax on an extension telephone that shares the line with the Brother machine, you can transfer the fax to the machine by pressing * 5 1.
Send and Receive a Fax Using Your Machine Send a Fax Related Models: MFC-L2700DW/MFC-L2705DW 1 Press 2 Do one of the following: 3 Enter the fax number. • Using the dial pad Enter the fax number using the dial pad. (FAX). • Place the document face up in the ADF. (If you are faxing multiple pages, we recommend using the ADF.) • Using the One Touch Buttons Choose a contact stored on a One Touch button. 6 Fax • Place the document face down on the scanner glass.
4 Press Start. The machine scans and sends the document. If you placed the document on the scanner glass, follow the instructions in the table: Option Description Yes To scan the next page, press 1 to select the Yes option, and then place the next page on the scanner glass. Press OK to scan the page. No(Send) When you have scanned the last page, press 2 to select the No(Send) option (or press Start again). The machine sends the document. • To stop faxing, press Stop/Exit.
Fax Using Your Computer (PC-FAX) Send Faxes from Your Computer Related Models: MFC-L2700DW/MFC-L2705DW The Brother PC-FAX feature lets you send a file, created in any application on your computer, as a standard fax and even attach a cover page. Receive Faxes on Your Computer (Windows® only) Related Models: MFC-L2700DW/MFC-L2705DW Use Brother's PC-FAX software to receive faxes on your computer, screen them, and print only those faxes you want.
1 Do one of the following: • (Windows® XP, Windows Vista® and Windows® 7) Click Start > All Programs > Brother > Brother Utilities. Click the drop-down list and select your model name (if not already selected). Click PC-FAX Receive in the left navigation bar, and then click Receive. 9 Press a or b to select the On or Off option for the Backup Print option, and then press OK. If you choose On, the machine will print the fax at your machine before transferring it to your computer so you will have a copy.
A Troubleshooting Use this section to resolve problems you may encounter when using your Brother machine. Identify the Problem Even if there seems to be a problem with your machine, you can correct most problems yourself. First, check the following: • The machine's power cord is connected correctly and the machine's power is on. • All of the machine's orange protective parts have been removed. • Paper is inserted correctly in the paper tray.
Find the Error Find the Solution Using the LCD 1. Follow the messages on the LCD. Toner Low xxxxxxxxxx 2. See the Online User's Guide: Error and Maintenance Messages 3. Visit Frequently Asked Questions (FAQs) on the Brother Solutions Center at http://support.brother.com Error and Maintenance Messages The most common error and maintenance messages are shown in the table. Error Message Cause Action 2-sided Disabled The back cover of the machine is not closed completely.
Action Drum ! The corona wire on the drum unit must be cleaned. Clean the corona wire on the drum unit. The drum unit or the toner cartridge and drum unit assembly is not installed correctly. Put the toner cartridge in the drum unit. Then reinstall the toner cartridge and drum unit assembly in the machine. Jam 2-sided The paper is jammed underneath the paper tray or the fuser unit. Pull the paper tray and the 2‑sided tray out completely, open the back cover and then remove the jammed paper.
Error Message Cause Action No Paper The machine is out of paper, or paper is not loaded correctly in the paper tray. Do one of the following: • Refill paper in the paper tray. Make sure the paper guides are set to the correct size. • Remove the paper and load it again. Make sure the paper guides are set to the correct size. • Make sure not to overfill the paper tray. No Toner The toner cartridge is not installed or is not installed correctly. Print Unable XX The machine has a mechanical problem.
Error Message Cause Action Replace Drum It is time to replace the drum unit. Replace the drum unit. The drum unit counter was not reset when a new drum was installed. Reset the drum unit counter. Replace Toner See the instructions included with the new drum unit. For more information, see the Online User's Guide:: Replace the Drum Unit The toner cartridge is at the Replace the toner cartridge with a end of its life. The machine new one. stops all print operations.
Error Message Cause Self-Diagnostic The temperature of the fuser unit does not rise to a specified temperature within the specified time. The fuser unit is too hot. Action • (MFC-L2700DW/MFC-L2705DW) To prevent you from losing the received fax data in the machine's memory, transfer the data to another Fax machine or to your computer before turning off the machine. • Press and hold to turn off the machine, wait a few seconds, and then turn it on again.
Fax and Telephone Problems Related Models: MFC-L2700DW/MFC-L2705DW If you cannot send or receive a fax, check the following: 1 Connect one end of the telephone line cord to the area labelled "LINE", and then connect the other end of the telephone line cord directly to a telephone wall jack. If you can send and receive faxes when the telephone line is directly connected to the fax, the problem may be unrelated to the machine. Please contact your telephone service provider for connection issues.
Troubleshooting for Other Fax Problems Related Models: MFC-L2700DW/MFC-L2705DW Difficulties Suggestions Cannot send a fax. Check all line cord connections. Make sure the telephone line cord is plugged into the telephone wall jack and the LINE jack of the machine. If you subscribe to DSL, VoIP or MagicJack services, call your service provider for connection instructions. Make sure you pressed Fax and the machine is in Fax mode. Print the Transmission Verification Report and check for an error.
Difficulties Suggestions Dialing does not work. Check all line cord connections. (No dial tone) Poor sending quality. Try changing your resolution to Fine or S.Fine. Make a copy to check your machine’s scanner operation. If the copy quality is not good, clean the scanner. For more information, see the Online User's Guide: Telephone and Fax Problems Vertical black lines when sending. Black vertical lines on faxes you send are typically caused by dirt or correction fluid on the glass strip.
Print or Scan Problems select your model name (if not already selected). Click SCAN in the left navigation bar, and then click Scanners and Cameras. If you cannot print or scan a document, check the following: b. Do one of the following: (Windows® XP) 1 All of the machine's protective parts have been removed. 2 The interface cables are securely connected to the machine and the computer. 3 The printer or scanner driver has been installed correctly.
connection setting is disabled. Enable the WLAN connection and set up the wireless network connection. For more information, see the Online User's Guide: Introduction to Your Brother Machine If you cannot print on both sides of paper, check the following: 6 Change the paper size setting in the printer driver to Letter, Legal, or Folio.
Document and Paper Jams Find the Jammed Document or Paper If your document or paper jams inside the machine, the LCD message or Status Monitor will help you to find it. 1 5 4 Clear the Document Jam The Document is Jammed in the Top of the ADF 1 Open the ADF cover. 2 Pull the jammed document out to the left. 3 Close the ADF cover. 2 3 1. Document Jam 2. Jam Rear 3. Jam 2-sided 4. Jam Tray 5. Jam Inside The Document is Jammed under the Document Cover 4 Pull the jammed document out to the right.
Remove Small Paper Scraps Jammed in the ADF 5 Insert a strip of stiff paper, such as cardstock, into the ADF to push any small paper scraps through. Clear the Paper Jam Always remove the remaining paper from the paper tray and straighten the stack when you are adding new paper. This helps prevent multiple sheets of paper from feeding through the machine at one time and prevents paper jams.
3 4 5 Fan the stack of paper to prevent further jams, and slide the paper guides to fit the paper size. Paper is Jammed in the Output Paper Tray When the paper is jammed in the output paper tray, do the following: 1 Use both hands to open the scanner. 2 Remove the paper. 3 Push the scanner down with both hands to close it. Make sure the paper is below the maximum paper mark (b b b). Put the paper tray firmly back in the machine.
Paper is Jammed at the Back of the Machine If the machine's control panel or the Status Monitor indicates that there is a jam in the back (Rear) of the machine, complete the following: 1 Leave the machine turned on for 10 minutes. This allows the internal fan to cool the extremely hot parts inside the machine. 2 Open the back cover. WARNING HOT SURFACE The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching them.
5 6 Close the fuser cover. Make sure the blue tabs at the left and right sides lock into place. Paper is Jammed inside the Machine If the machine's control panel or the Status Monitor indicates that there is a jam inside the machine, complete the following: 1 Leave the machine turned on for 10 minutes. This allows the internal fan to cool the extremely hot parts inside the machine. 2 Open the front cover. 3 Remove the toner cartridge and drum unit assembly.
WARNING HOT SURFACE The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching them. 4 Paper is Jammed in the 2-sided Tray If the machine's control panel or the Status Monitor indicates that there is a jam in the 2sided paper tray, do the following: 1 Leave the machine turned on for 10 minutes. This allows the internal fan to cool the extremely hot parts inside the machine. 2 Pull the paper tray completely out of the machine.
4 Pull the jammed paper out of the machine or out of the 2‑sided tray. 6 If paper is not caught inside the 2-sided tray, open the back cover. WARNING HOT SURFACE The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching them. 5 Remove paper that may have jammed under the machine due to static electricity. 7 Use both hands to gently pull the jammed paper out of the back of the machine. 8 Close the back cover until it locks in the closed position.
B Appendix How to Enter Text on Your Brother Machine DCP-L2520DW/DCP-L2540DW When setting certain options, such as the Network Key, you must enter characters on the machine: • Hold down or repeatedly press a or b to select a character from this list: 0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ(space)!"#$ %&'()*+,-./:;<=>?@[]^_ • Press OK when the character or symbol you want is displayed, and then enter the next character. • Press Clear to delete characters entered incorrectly.
Press button One time Two times Three times Four times Five times 2 A B C 2 A 3 D E F 3 D 4 G H I 4 G 5 J K L 5 J 6 M N O 6 M 7 P Q R S 7 8 T U V 8 T 9 W X Y Z 9 • Inserting spaces To enter a space in a fax number, press c once between numbers. To enter a space in a name, press c twice between characters.
Supplies When the time comes to replace supplies such as the toner or drum, an error message will appear on your machine's control panel or in the Status Monitor. For more information about the supplies for your machine, visit http://www.brother.com/original/index.html or contact your local Brother reseller. The toner cartridge and drum unit are two separate parts.
C Index A Fax, from PC........................................43 Accessories and Supplies..................... iv ADF (Automatic Document Feeder)...21, 24, 29, 41 Automatic fax receive................................. 32, 34 J B L Brother Brother numbers.................................i Customer Service.............................. ii FAQs (Frequently Asked Questions)..i product support..................................ii service centers.................................. ii Labels................
T TAD (Telephone Answering Device), external..................................... 32, 39 Troubleshooting document and paper jams ..............56 Error and Maintenance Messages . 46 fax and telephone problems ...........51 print or scan problems ....................54 V Voice Mail.......................................34, 39 VoIP systems................................. 32, 39 Volume............................................. 9, 10 W Warranties Notice - Disclaimer ...........................
Brother International Corporation 200 Crossing Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will support only machines purchased in their own countries.
