Operation Manual
Table Of Contents
- Basic User's Guide DCP-J785DW/MFC-J985DW
- You Can Use the Following Features
- User's Guides and Where to Find Them
- Basic Operations and Where to Find Instructions
- The Online User's Guide Helps You Get the Most Out of Your Machine
- Questions or Problems? Please take a look at our FAQs, solutions, and videos online.
- Definitions of Notes
- For the Latest Driver Updates
- Compilation and Publication Notice
- Important Note
- Table of Contents
- 1 General Information
- 2 Paper Handling
- 3 Print
- 4 Copy
- 5 Scan
- 6 PhotoCapture Center
- 7 Fax
- A Routine Maintenance
- B Troubleshooting
- C Appendix
- D Index
Print or Scan Problems
IMPORTANT
Using non-Brother supplies may affect the print quality, hardware performance, and machine
reliability.
If you cannot print or scan a document, check the following:
1
All of the machine's protective parts have been removed.
2
The interface cables are securely connected to the machine and the computer.
3
The printer or scanner driver has been installed correctly.
4
(Scan problem only)
Confirm the machine is assigned with an available IP address. (Windows
®
)
a. Do one of the following:
Windows
®
XP, Windows Vista
®
and Windows
®
7
Click
(Start) > All Programs > Brother > Brother Utilities.
Click the drop-down list and select your model name (if not already selected). Click
Scan in the left navigation bar, and then click Scanners and Cameras.
Windows
®
8 and Windows
®
10
Launch (Brother Utilities), and then click the drop-down list and select your
model name (if not already selected). Click Scan in the left navigation bar, and then
click Scanners and Cameras.
b. Do one of the following:
Windows
®
XP
Right-click a scanner device, and then select Properties. The Network Scanner
Properties dialog box appears.
Windows Vista
®
, Windows
®
7, Windows
®
8 and Windows
®
10
Click the Properties button.
c. Click the Network Setting tab to confirm the machine's IP address.
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