All in One Printer User Manual

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Table Of Contents

BASIC USER’S GUIDE DCP-9055CDN

Troubleshooting

103

Completely blank or some

colours are missing

 Put in a new toner cartridge. (See Replacing a Toner cartridge

on page 35.)

To identify the colour of the toner cartridge, visit us at

http://solutions.brother.com/

to view our FAQs and troubleshooting

tips.

 Put in a new drum unit. (See Replacing the drum unit on page 42.)

Coloured spots at 94 mm

 If the problem is not solved after printing, the drum may have foreign

material, such as glue from a label, stuck on the drum surface. Clean

the drum unit. (See Cleaning the drum unit on page 70.)

 Put in a new drum unit. (See Replacing the drum unit on page 42.)

Coloured spots at 30 mm

 Identify the colour causing the problem and put in a new toner

cartridge. (See Replacing a Toner cartridge on page 35.)

To identify the colour of the toner cartridge, visit us at

http://solutions.brother.com/

to view our FAQs and troubleshooting

tips.

Toner scatter or toner stain

 Check the machine's environment. Conditions such as high humidity

and high temperatures may cause this print quality problem. (See

Choosing a location in the Safety and Legal Booklet.)

 Identify the colour causing the problem and put in a new toner

cartridge. (See Replacing a Toner cartridge on page 35.)

To identify the colour of the toner cartridge, visit us at

http://solutions.brother.com/

to view our FAQs and troubleshooting

tips.

 If the problem continues, put in a new drum unit. (See Replacing the

drum unit on page 42.)

Examples of poor print

quality

Recommendation

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

94 mm

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

30 mm

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.