USER’S GUIDE DCP-9045CDN
If you need to call Customer Service Please complete the following information for future reference: Model Number: DCP-9045CDN Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.
Brother numbers IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product.
Service Center Locator (USA only) For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437) Service Center Locations (Canada only) For the location of a Brother authorized service center, call 1-877-BROTHER.
Ordering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.) In USA: 1-877-552-MALL (1-877-552-6255) 1-800-947-1445 (fax) http://www.
Notice - Disclaimer of Warranties (USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE.
Brother® Color Laser One-Year On-Site Limited Warranty (USA only) Who is covered: This limited warranty (“warranty”) is given only to the original end-use/retail purchaser (referred to in this warranty as “Original Purchaser”) of the accompanying product, consumables and accessories (collectively referred to in this warranty as “this Product”).
Brother® Color Laser One-Year On-Site Limited Warranty (USA only) What Brother will do: If the problem reported concerning your Machine and/or accompanying Consumable and Accessory Items is covered by this warranty and if you first reported the problem to Brother or an Authorized Service Center within the applicable warranty period, Brother or its Authorized Service Center will evaluate your report of a possible defect to determine whether a defect exists, and if it does exist, Brother or an Authorized Serv
BROTHER LASER PRINTER / MULTIFUNCTION CENTER® / FAX ON-SITE WARRANTY (Canada only) For a limited on-site warranty of 1 year labour and parts from the date of purchase, Brother International Corporation (Canada) Ltd. (“Brother”), or its authorized on-site service providers, will repair or replace (at Brother’s sole discretion) this Laser Printer/MFC/Fax machine free of charge if defective in material or workmanship. This warranty applies only to products purchased and used in Canada.
Table of Contents Section I 1 General General information 2 Using the documentation .......................................................................................2 Symbols and conventions used in the documentation ....................................2 Accessing the User’s Guides .................................................................................2 Viewing documentation ...................................................................................
Section II Copy 5 Making copies 30 How to copy ......................................................................................................... 30 LCD display for Copy mode........................................................................... 30 Making a single copy ..................................................................................... 30 Making multiple copies .................................................................................. 30 Stop copying..................
Section V Appendixes A Safety and legal 50 Choosing a location ............................................................................................. 50 To use the machine safely...................................................................................51 Important information ...........................................................................................54 Federal Communications Commission (FCC) Declaration of Conformity (USA only) .............................................
D Menu and features 149 On-screen programming.................................................................................... 149 Menu table................................................................................................... 149 Memory storage........................................................................................... 149 Menu keys ......................................................................................................... 149 How to access the menu mode ...
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Section I General General information Loading paper and documents General setup Security features I 2 10 21 25
1 General information Using the documentation 1 Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation. Bold Bold style identifies keys on the machine control panel or computer screen. Italics Italicized style emphasizes an important point or refers you to a related topic.
General information Viewing documentation Viewing documentation (Windows®) To view the documentation, from the Start menu, point to Brother, DCP-9045CDN from the program group, and then click User’s Guides in HTML format. If you have not installed the software, you can find the documentation by following the instructions below: a Turn on your PC. Insert the Brother CD-ROM labeled Windows® into your CD-ROM drive. b If the language selection screen appears, click your language.
Chapter 1 Viewing documentation (Macintosh®) a Turn on your Macintosh . Insert the Brother CD-ROM labeled Macintosh® into your CD-ROM drive. b The following window will appear. ® 1 Note The documents are also available in PDF format (4 manuals): PDF User’s Guide for stand-alone operations, Software User’s Guide, Network User’s Guide and Quick Setup Guide. The PDF format is recommended for printing the manuals.
General information Accessing Brother support (for Windows®) 1 1 You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers on page i and on the Brother CD-ROM. Click Brother Support on the main menu. The following screen will appear: To access our web site (www.brother.com) click Brother Home Page.
Chapter 1 Control panel overview 1 1 2 10 1 Print keys: Direct Lets you print data from a USB flash memory drive that you can connect directly to the machine. You can also print images directly from your PictBridge compatible camera. Secure When using Secure Function Lock, you can switch restricted users by holding down d as you press the Secure key. (See Turning Secure Function Lock on on page 27.) You can print data saved in memory when you enter your four-digit password.
General information 1 5 Numeric keys Use to enter information into the machine. 6 Stop/Exit Stops an operation or exits from a menu. 7 Start Color Lets you start making copies in full color. Black Lets you start making copies in black & white. 8 Copy keys: Sort Sorts multiple copies using the ADF. N in 1 You can choose N in 1 copy to 2 or 4 pages onto one page. 9 Duplex You can choose Duplex to copy on both sides of the paper. 10 Scan Puts the machine in Scan mode.
Chapter 1 Status LED indications The Status LED (light emitting diode) will flash and change color depending on the machine’s status. The LED indications shown in the table below are used in the illustrations in this chapter. LED LED Status LED is off. LED is on. Green Yellow Red LED is blinking. Green LED Yellow Red Machine Status Description Sleep Mode The power switch is off or the machine is in Sleep Mode. Warming Up The machine is warming up for printing.
General information LED Machine Status Description Service error Follow the steps below. 1 1. Turn off the power switch. Red 2. Wait a few seconds, and then turn it back on and try to print again. If you cannot clear the error and you see the same service call indication after turning the machine back on, please call Brother Customer Service. (See Brother numbers on page i.) Red Cover open The front cover or back cover is open. Close the cover.
2 Loading paper and documents Acceptable paper and other media Recommended paper 2 CAUTION 2 2 DO NOT load envelopes, labels or thick paper (more than 28 lb or 105 g/m2) into the paper tray or optional lower tray. It may cause paper jams. To get the best print quality, we suggest using the following paper.
Loading paper and documents The names for the paper trays in the printer driver and this Guide are as follows: Tray and optional unit Name Standard paper tray Tray 1 Optional lower tray Tray 2 Multi-purpose tray MP tray 2 Paper capacity of the paper trays Paper Tray (Tray #1) Multi-purpose tray (MP tray) 2 Paper size Paper types No. of sheets A4, Letter, Legal, Executive, A5, A6, B5, B6 and Folio 1 Plain paper, Thin paper and Recycled paper up to 250 Width: 2.75 to 8.5 in. (69.9 to 215.
Chapter 2 Handling and using special paper The machine is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
Loading paper and documents Envelopes 2 Most envelopes will be suitable for your machine. However, some envelopes will have feed and print-quality problems because of the way they have been made. A suitable envelope should have edges with straight, well-creased folds and the leading edge should not be thicker than two pieces of paper. The envelope should lie flat and not be of baggy or flimsy construction.
Chapter 2 Types of envelopes to avoid 2 CAUTION DO NOT use envelopes: • with sealing flaps that have not been folded at purchase • with sealing flaps as shown in figure below • that are damaged, curled, wrinkled or an unusual shape • that are extremely shiny or textured • with clasps, staples, snaps or tie strings • with self-adhesive closures • that are of a baggy construction • with each side folded as shown in figure below • that are not sharply creased • that are embossed (have raised writing on
Loading paper and documents Labels 2 The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit. Adhesives should not come in contact with any part of the machine, because the label stock may stick to the belt unit or rollers and cause jams and print quality problems. No adhesive should be exposed between the labels.
Chapter 2 Unprintable area when printing from a computer When using the default driver the printable area is smaller than the paper size, as shown below. Portrait 2 2 Loading paper and envelopes The machine can feed paper from the standard paper tray, optional lower tray or multi-purpose tray. When printing on plain paper 16 to 28 lb (60 to 105 g/m2) use the paper tray. 2 1 For printing on other types of media use the MP tray (multi-purpose tray).
Loading paper and documents Loading plain paper in the paper tray a 2 d Fan the stack of paper well to avoid paper feeding problems. Unfold the output paper tray support flap (1). 2 1 e b Pull the paper tray completely out of the machine. 1 f c Put the paper into the paper tray with the top edge of the paper in first and the print side face down. Make sure that the paper is flat in the tray and below the maximum paper mark (1). Push the paper tray firmly back into the machine.
Chapter 2 Loading envelopes or other media in the multi-purpose tray (MP tray) c Pull out the MP tray support flap (1). 2 Use the MP tray when printing envelopes, labels, and thick paper. Before loading, press the corners and sides of the envelopes to make them as flat as possible. 1 a Unfold the output paper tray support flap (1). 1 b 18 Open the MP tray and lower it gently. d Put the envelopes (up to 3) or media in the MP tray with the top edge first and the print side face up.
Loading paper and documents Loading documents You can make copies, and scan from the ADF (automatic document feeder) and from the scanner glass. Using the ADF (automatic document feeder) c Place your document, face up top edge first, in the ADF until you feel it touch the feed roller. The LCD will show ADF Ready. d Adjust the paper guides to fit the width of your document. 2 2 The ADF can hold up to 50 pages and feeds each sheet individually.
Chapter 2 Using the scanner glass You can use the scanner glass to scan or copy the pages of a book or one page at a time. Documents can be up to 8.5 inches wide and up to 14 inches long (215.9 mm wide to 355.6 mm long). To use the scanner glass, the ADF must be empty. a b 20 Lift the document cover. Using the document guidelines on the left, center the document face down on the scanner glass. 2 c Close the document cover.
3 General setup Paper settings Paper type Set up the machine for the type of paper you are using. This will give you the best print quality. a Do one of the following: To set the paper type for the MP Tray press Menu, 1, 1, 1. 3 3 3 Paper size You can use nine sizes of paper for printing copies: A4, Letter, Legal, Executive, A5, A6, B5, B6 and Folio.
Chapter 3 Tray use in copy mode 3 Tray use in print mode You can change the priority tray that the machine will use for printing copies. You can change the default tray the machine will use for printing from your computer. When you choose Tray#1 Only, MP Only or Tray#2 Only 1, the machine pulls the paper only from that tray. If the selected tray is out of paper, No Paper will appear on the LCD. Insert the paper in the empty tray.
General setup Volume settings Beeper volume 3 3 When the beeper is on, the machine will beep when you press a key or make a mistake. You can choose a range of volume levels, from High to Off. a c Toner save a Press Menu, 1, 3. 3 Press Menu, 1, 5, 1. 15.Ecology 1.Toner Save a On b Off Select ab or OK Press a or b to choose Off, Low, Med or High. Press OK. b Press a or b to choose On (or Off). Press OK. c Press Stop/Exit. Note Press Stop/Exit.
Chapter 3 Sleep time 3 Setting the sleep time reduces power consumption by turning off the fuser while the machine is idle. a c Press Menu, 1, 7. 17.LCD Contrast -nnonn+ Select d c & OK While the machine is in sleep mode the LCD will display Sleep. When printing or copying in sleep mode, there will be a short delay while the fuser warms up. b b Press d to make the LCD darker. Or, press c to make the LCD lighter. Press OK. c Press Stop/Exit. Press Menu, 1, 5, 2. 15.Ecology 2.
4 Security features Security Secure Function Lock Secure Function Lock lets you restrict Public access to certain machine functions (Copy, Scan and Print). This feature also prevents users from changing the Default settings of the machine by limiting access to the Menu settings. 4 4 Setting the password for the administrator Make a careful note of your password. If you forget it, please call Brother Customer Service. Note 4 The password you set in these steps is for the administrator.
Chapter 4 Setting up the Public user You can set up the Public user. Public users do not need to enter a password. Note 4 Setting up restricted users You can set up users with restrictions and a password. a You must disable at least one function to turn on Secure Function Lock for Public user. a Press Menu, 1, 8. 18.Function Lock a Lock OffiOn Set Password b Setup User Select ab or OK b Press a or b to select Setup User. Press OK. c Enter the administrator password. Press OK. 18.
Security features Turning Secure Function Lock on/off 4 If you enter the wrong password when following the instructions below, the LCD will show Wrong Password. Re-enter the correct password. Switching Users 4 This setting allows a restricted user to log on the machine when Secure Function Lock is turned on. Note Turning Secure Function Lock on a 4 Press Menu, 1, 8. 18.Function Lock a Lock OffiOn Set Password b Setup User Select ab or OK b Press a or b to select Lock OffiOn. Press OK.
Chapter 4 28
Section II Copy Making copies II 30
5 Making copies How to copy 5 LCD display for Copy mode 1 2 3 4 6 1 Contrast:+ Quality :Auto Enlg/Red:100% Tray :MP>T1 Press or Start Quality :Auto Enlg/Red:100% Tray :MP>T1 Bright :+ Select & OK 01 Quality 3 Copy ratio 4 Tray selection 5 Number of copies 6 Brightness a b Load your document. Press Black Start or Color Start. a b Load your document. c Press Black Start or Color Start. 5 Use the numeric keys to enter the number of copies (up to 99).
Making copies Copy options (temporary settings) To change the default setting, follow the steps below: 5 When you want to quickly change the copy settings temporarily for the next copy, use the temporary Copy keys. You can use different combinations. You can also use the Duplex key to change the duplex (2-sided) copy settings. a Press Menu, 2, 1. 21.Quality a Auto Text Photo b Select ab or OK b Press a or b to choose the copy quality. Press OK. c Press Stop/Exit.
Chapter 5 Enlarging or reducing the image copied You can choose the following enlargement or reduction ratios: Press 100%* 104% EXEiLTR 141% A5iA4 200% Custom(25-400%) 50% To enlarge or reduce the next copy follow the instructions below: 5 a b Load your document. c d e f Press Enlarge/Reduce. Use the numeric keys to enter the number of copies (up to 99). Press Enlarge/Reduce or c. Press c. Do one of the following: Press a or b to choose the enlargement or reduction ratio you want.
Making copies Making N in 1 copies (page layout) 5 Please make sure the paper size is set to Letter, A4, Legal or Folio. (P) means Portrait and (L) means Landscape. You cannot use the Enlarge/Reduce setting with the N in 1 feature. e h After all the pages have been scanned, press 2 in f to finish. If you are copying from the ADF: Important c d Place the next page on the scanner glass. Press OK. Repeat f and g for each page of the layout.
Chapter 5 If you are copying from the scanner glass: Insert your document face down in the direction shown below: 2 in 1 (P) 2 in 1 (L) 4 in 1 (P) Duplex (2-sided) copying You can reduce the amount of paper used when copying by using the duplex copy feature. This allows you to copy on both sides of a sheet of paper. If you want to use the duplex copy feature, we recommend you load your document in the ADF.
Making copies Advanced Duplex copy (short edge) 2 sided i 1 sided Portrait 5 Advanced 2 sided i 1 sided Portrait 1 1 1 2 2 1 Landscape 2 2 Landscape 11 1 c Load your document. Use the numeric keys to enter the number of copies (up to 99). 2sided 2sided 1sided or OK Portrait 1 1 2 Landscape Press Black Start or Color Start to scan the document. Note Duplex copy using a 2-sided legal size document is not available. 11 1 Press OK.
Chapter 5 d e Adjusting brightness, contrast and color Press a or b to select 2sided i 1sided or 1sided i 2sided. Press OK. Duplex Advanced a2sided i 1sided b1sided i 2sided Brightness Select ab or OK To temporarily change the copy brightness setting, follow the steps below: Note Duplex copy using a 2-sided legal size document is not available. Sorting copies using the ADF 5 Adjust the copy brightness to make copies darker or lighter. Press Black Start or Color Start to scan the document.
Making copies Contrast 5 Color adjust 5 Adjust the contrast to help an image look sharper and more vivid. You can change the default setting for color saturation. To temporarily change the contrast setting, follow the steps below: To change the default setting follow the steps below: a b Load your document. a c Press Contrast/Quality. Press a or b to choose Contrast. Press OK. d e 24.Color Adjust 1. Red 2. Green 3.
Chapter 5 Tray selection 5 You can change the tray use only for the next copy. a b Load your document. c d Press Tray Select. e Use the numeric keys to enter the number of copies (up to 99). Press a or b to choose MP>T1, T1>MP, #1(XXX) 1 or MP(XXX) 1. Press OK. Press Black Start or Color Start. Press Tray Select MP>T1 or M>T1>T2 T1>MP or T1>T2>M #1(XXX) 1 #2(XXX) 1 MP(XXX) 1 1 XXX is the paper size you set in Menu, 1, 2. Note • T2 or #2 appears only if the optional paper tray is installed.
Section III Walk-up printing Printing photos from a digital camera Printing data from a USB flash memory drive 40 44 III
6 Printing photos from a digital camera Using PictBridge Setting your digital camera Make sure your camera is in PictBridge mode. The following PictBridge settings may be available from the LCD of your PictBridge compatible camera. Depending on your camera some of these settings may not be available. Your Brother machine supports the PictBridge standard, allowing you to connect to and print photos directly from any PictBridge compatible digital camera.
Printing photos from a digital camera b c d To set the PictBridge settings, press a or b to choose 1.Paper Size, 2.Orientation, 3.Date & Time, 4.File Name, or 5.Print Quality. Press OK. Printing images a Press a or b to choose an option for each menu setting. Press OK. 6 Make sure that your camera is turned off. Connect your camera to the USB direct interface (1) on the front of the machine using a suitable USB cable. 1 Press Stop/Exit. Repeat b to c for each PictBridge setting.
Chapter 6 Connecting a camera as a storage device CAUTION To prevent damage to your machine, DO NOT connect any device other than a digital camera or USB flash memory drive to the USB direct interface. Even if your camera is not in PictBridge mode, or does not support PictBridge, you can connect your camera as a normal storage device. This enables you to print photos from your camera. DO NOT remove the digital camera from the USB direct interface until the machine has finished printing.
Printing photos from a digital camera Understanding the error messages 6 Once you are familiar with the types of errors that can occur while you are using the PictBridge, you can easily identify and troubleshoot any problems. Out of Memory This message will appear if you are working with images that are too large for the machine's memory. Unusable Device This message will appear if you connect an incompatible or broken device to the USB direct interface.
7 Printing data from a USB flash memory drive 7 Creating a PRN or PostScript® 3™ file for direct printing With the direct print feature, you do not need a computer to print data. You can print by just plugging your USB flash memory drive into the machine’s USB direct interface. Note Some USB flash memory drives may not work with the machine. Supported file formats Note The screens in this section may vary depending on your application and operating system.
Printing data from a USB flash memory drive Printing data directly from the USB flash memory drive a Connect your USB flash memory drive to the USB direct interface (1) on the front of the machine. 7 • Only the following characters can be displayed on the LCD : ABCDEFGHIJKLMNOPQRST UVWXYZ0123456789$%’`-@ {}~!#()&_^ d 1 Do one of the following: Press a or b to choose a setting you need to change and press OK, and then press a or b to choose an option for the setting and press OK.
Chapter 7 CAUTION To prevent damage to your machine, DO NOT connect any device other than a digital camera or USB flash memory drive to the USB direct interface. DO NOT remove the USB flash memory drive from the USB direct interface until the machine has finished printing. Note • If you want to change the default setting for the paper tray to feed paper from, press Menu, 1, 6, 2 to change the paper tray setting.
Section IV Software Software and network features IV 48
8 Software and network features The User’s Guide on the CD-ROM includes the Software User’s Guide and Network User’s Guide for features available when connected to a computer (for example, printing and scanning). These guides have easy to use links that, when clicked, will take you directly to a particular section. b Click on the manual you want (SOFTWARE USER’S GUIDE, NETWORK USER’S GUIDE or USER’S GUIDE) from the top menu.
Section V Appendixes Safety and legal Option Troubleshooting and routine maintenance Menu and features Specifications Glossary V 50 60 64 149 162 172
A Safety and legal Choosing a location A A Place your machine on a flat, stable surface that is free of vibration and shocks. Put the machine near a standard, grounded AC power outlet. Choose a location where the temperature remains between 50° F and 90.5° F (10° C and 32.5° C) and the humidity is between 20% to 80% (without condensation). CAUTION Avoid placing your machine in a high-traffic area.
Safety and legal To use the machine safely A Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the power cord from the AC power outlet. DO NOT handle the plug with wet hands. Doing this might cause an electrical shock. Always make sure the plug is fully inserted.
To prevent injuries, be careful not to put your fingers in the area shown in the illustration. DO NOT use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner dust to ignite inside the vacuum cleaner, potentially starting a fire. Please carefully clean the toner dust with a dry, lint-free cloth and dispose of it according to local regulations. When you move the machine, grasp the side hand holds that are located at the bottom of the machine.
Safety and legal WARNING IMPORTANT SAFETY INSTRUCTIONS When using your equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to people, including the following: 1 DO NOT use this product near water, for example, near a bath tub, wash bowl, kitchen sink, washing machine, or in a wet basement or near a swimming pool. 2 Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning.
Important information Federal Communications Commission (FCC) Declaration of Conformity (USA only) Responsible Party: A A Brother International Corporation 100 Somerset Corporate Boulevard Bridgewater, NJ 08807-0911 USA TEL: (908) 704-1700 declares, that the products Product Name: DCP-9045CDN comply with Part 15 of the FCC Rules.
Safety and legal Industry Canada Compliance Statement (Canada only) A This Class B digital apparatus complies with Canadian ICES–003. Cet appareil numérique de la classe B est conforme à la norme NMB–003 du Canada. Disconnect device A This product must be installed near an electrical jack that is easily accessible. In case of emergencies, you must disconnect the power cord from the electrical jack to shut off power completely.
FDA regulations A U.S. Food and Drug Administration (FDA) has implemented regulations for laser products manufactured on and after August 2, 1976. Compliance is mandatory for products marketed in the United States. The following label on the back of the machine indicates compliance with the FDA regulations and must be attached to laser products marketed in the United States. Manufactured: BROTHER TECHNOLOGY (SHENZHEN) LTD. NO6 Gold Garden Ind., Nanling Buji, Longgang, Shenzhen, China.
Safety and legal 8 This product is equipped with a 3-wire grounded plug. This plug will only fit into a grounded power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, call your electrician to replace your obsolete outlet. DO NOT defeat the purpose of the grounded plug. 9 Use only the power cord supplied with this machine. 10 DO NOT allow anything to rest on the power cord. Do not place this product where people can walk on the cord.
Legal limitations for copying Color reproductions of certain documents are illegal and many result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with counsel as to any particular questionable documents.
Safety and legal Trademarks A The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. Microsoft, Windows and Windows Server are registered trademarks of Microsoft Corporation in the U.S. and other countries. Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.
B Option B Option B This machine has the following optional accessory. You can increase the capabilities of the machine with this item.
Option Optional paper tray b Using two people, lift the machine carefully and place it onto the optional lower tray unit, so that the alignment pins of the lower tray unit are inserted into the guide holes on the bottom of the machine as shown. c Plug the machine’s power cord back into the AC power outlet first, and reconnect all cables.Turn on the machine’s power switch. d To set the paper size for the lower tray, press Menu, 1, 2, 3.
e For Windows® users: Go to Start > Control Panel > Printers and Faxes. Right-click on your printer icon and choose Properties. Choose the Accessories tab and click Auto Detect. When the optional lower tray and paper size have been detected click Apply. Memory board This machine has 128 MB of standard memory and one slot for optional memory expansion. You can expand the memory up to 640 MB by installing dual in-line memory modules (SO-DIMMs).
Option e Note • There might be some SO-DIMMs that will not work with the machine. • For more information, call Brother Customer Service. 1 Installing extra memory a b c Hold the DIMM by the edges and align the notches in the DIMM with the protrusions in the slot. Insert the DIMM diagonally (1), then tilt it toward the interface board until it clicks into place (2). 2 B Turn off the machine’s power switch.
C Troubleshooting and routine maintenance Troubleshooting C C IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. If you are having difficulty with your machine If you think there is a problem, check the chart below and follow the troubleshooting tips. You can solve most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Troubleshooting and routine maintenance Printing difficulties Difficulties No printout. Suggestions Check that the machine is plugged in and the power switch is turned on. Check that the toner cartridges and drum unit are installed properly. (See Replacing the drum unit on page 122.) Check the interface cable connection on both the machine and your computer. (See the Quick Setup Guide.) Check that the correct printer driver has been installed and chosen.
Scanning difficulties Difficulties Suggestions TWAIN errors appear while scanning. Make sure that the Brother TWAIN driver is chosen as the primary source. In PaperPort ™ 11SE, click File, Scan or Get Photo and choose the Brother TWAIN driver. Network scanning does not work. See Network difficulties on page 67. Software difficulties Difficulties Suggestions Cannot install software or print. Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair and reinstall the software.
Troubleshooting and routine maintenance Print quality difficulties Difficulties Printed pages are curled. Suggestions Low quality thin or thick paper or not printing on the recommended side of the paper could cause this problem. Try turning over the stack of paper in the paper tray. Make sure that you choose the Paper Type that suits the media type you are using. (See Acceptable paper and other media on page 10.) Printed pages are smeared. Printouts are too light.
Network difficulties (continued) Difficulties Suggestions The network scanning feature does not work. (For Windows® only) The firewall setting on your PC may be rejecting the necessary network connection. Follow the instructions below to configure your firewall. If you are using personal firewall software, see the User’s Guide for your software or contact the software manufacturer. The network printing feature does not work.
Troubleshooting and routine maintenance Network difficulties (continued) Difficulties Suggestions The network scanning feature does not work. For Windows Vista™ users: The network printing feature does not work. (continued) a Click the Start button, Control Panel, Network and Internet, Windows Firewall and click Change settings. b When the User Account Control screen appears, do the following. Users who have administrator rights: Click Continue.
Improving the print quality If you have a print quality problem, print a test page first (Menu, 3, 2, 3). If the printout looks good, the problem is probably not the machine. Check the interface cable or try the machine on another computer. Note You can resolve a print quality problem by replacing a toner cartridge with a new one when the LCD shows the Toner Life End message. Examples of poor print quality White lines or bands or ribbing across the page ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789.
Troubleshooting and routine maintenance Examples of poor print quality Colored streaks or bands down the page ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789.
Examples of poor print quality Recommendation Colored spots at 2.95 in. (75 mm) ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Troubleshooting and routine maintenance Examples of poor print quality Ghost Recommendation Make sure that you use paper that meets our specifications. Roughsurfaced paper or thick paper may cause the problem. (See Acceptable paper and other media on page 10.) Make sure that you choose the proper media type in the printer driver or in the machine’s Paper Type menu setting. (See Acceptable paper and other media on page 10 and Basic tab in the Software User’s Guide on the CD-ROM.
Examples of poor print quality Color misregistration ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Recommendation Make sure that the drum unit is installed properly. (See Replacing the drum unit on page 122.) Make sure that the belt unit is installed properly.
Troubleshooting and routine maintenance Examples of poor print quality Missing image at edge Recommendation Make sure that the toner cartridges are installed properly. (See Replacing a toner cartridge on page 117.) Make sure that the drum unit is installed properly. (See Replacing the drum unit on page 122.) One of the toner cartridges may be damaged. Identify the missing color and put in a new toner cartridge for the color with the white line. (See Replacing a toner cartridge on page 117.
Examples of poor print quality Offset image ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789.
Troubleshooting and routine maintenance Examples of poor print quality Curled or wave Recommendation Make sure that you choose the proper media type in the printer driver or in the machine’s Paper Type menu setting. (See Acceptable paper and other media on page 10 and Basic tab in the Software User’s Guide on the CD-ROM.) Check the paper type and quality. High temperatures and high humidity will cause paper to curl.
Examples of poor print quality Recommendation a b Open the back cover. c Close the back cover and re-send the print job. EFGHIJKLMN ABCDEFG Envelope creases Pull down the two gray levers, one on the left-hand side and one on the right-hand side to the envelope position, as shown in the illustration below. Note When you have finished printing, open the back cover and reset the two gray levers back to their original position.
Troubleshooting and routine maintenance Examples of poor print quality White lines or ribbing down the page on duplex print ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Recommendation Choose Thin Paper mode in the printer driver and re-send the print job.
Examples of poor print quality Toner scatter or toner stain on the edge of duplex pages ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Troubleshooting and routine maintenance Error and maintenance messages C As with any sophisticated office product, error and maintenance messages may be displayed. The most common error and maintenance messages are shown below. Error Message Cause Action Access Error The device is removed from the USB direct interface while the data is processing. Press Stop/Exit. Reinsert the device and try to print with direct print or PictBridge. Calibrate Calibration failed.
Error Message Cause Action Change Parts It is time to replace the paper feeding kit for the MP tray. Call your Brother dealer to purchase the PF Kit MP. It is time to replace the paper feeding kit for Tray 1. Call your Brother dealer Service to purchase the PF Kit 1. It is time to replace the paper feeding kit for Tray 2. Call your Brother dealer Service to purchase the PF Kit 2. PF Kit MP Change Parts PF Kit 1 Change Parts PF Kit 2 Change Parts Waste Toner Box The waste toner box is almost full.
Troubleshooting and routine maintenance Error Message Cause Action Init Unable XX The machine has a mechanical problem. Turn off the machine’s power switch and then turn it on again. If the error message continues leave the machine for several minutes and then try to print, copy or scan again. Jam Duplex The paper is jammed in the duplex unit. (See Paper jams on page 87.) Jam Rear The paper is jammed in the back of the machine. (See Paper jams on page 87.
Error Message Cause Action Print Unable XX The machine has a mechanical problem. Turn off the machine’s power switch and then turn it on again. If the error message continues leave the machine for several minutes and then try to print, copy or scan again. Protected Device The protect switch of the USB flash memory drive is on. Registration Registration failed. Turn off the protect switch of the USB flash memory drive. Press Black Start or Color Start and try it again.
Troubleshooting and routine maintenance Error Message Cause Action Toner Life End The drum unit and toner cartridges assembly is not installed properly, or one or more of the toner cartridges are used up and printing is not possible. Do one of the following: Replace Black(K) Toner 1 Cartridge. 1 The toner cartridge colour which is used up is shown in the message. Re-install the toner cartridges and drum unit assembly. Replace the empty toner cartridge with a new one.
Document jams C If the document is jammed, follow the steps below. Document is jammed in the top of the ADF unit The document may get jammed if it is not inserted or fed properly, or if it is too long. Follow the steps below to clear a document jam. a Take out any paper from the ADF that is not jammed. b c Open the ADF cover. C Document is jammed under the document cover a Take out any paper from the ADF that is not jammed. b c Lift the document cover. d e Close the document cover.
Troubleshooting and routine maintenance Document is jammed in the duplex slot a b Note C Take out any paper from the ADF that is not jammed. The LCD names for the paper trays are as follows: • Standard paper tray: Tray 1 • Optional lower tray: Tray 2 Pull the jammed document out to the right. • Multi-purpose tray: MP Tray Paper is jammed in the MP tray C If the LCD shows Jam MP Tray, follow these steps: Jam MP Tray c Press Stop/Exit.
d a Fan the paper stack, and then put it back in the MP tray. Pull the paper tray completely out of the machine. For Jam Tray 1: e When loading paper in the MP tray, make sure that the paper stays under the maximum paper height guides on both sides of the tray. For Jam Tray 2: Paper is jammed in Paper Tray 1 or Tray 2 C If the LCD shows Jam Tray 1 or Jam Tray 2, follow these steps: Jam Tray 1 b Jam Tray 2 88 Use both hands to slowly pull out the jammed paper.
Troubleshooting and routine maintenance c Make sure the paper is below the maximum paper mark. While pressing the green paper-guide release lever, slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots. d Put the paper tray firmly back in the machine. b Use both hands to slowly pull out the jammed paper. c Press the front cover release button and then open the front cover.
d Hold the green handle of the drum unit. Lift the drum unit up and then pull it out until it stops. e Release the gray lock lever (1) that is on the left side of the machine. Lift the front of the drum unit up and pull the drum unit completely out of the machine using the green handles on the drum unit.
Troubleshooting and routine maintenance CAUTION Hold the handles of drum unit when you carry it. DO NOT hold the sides of the drum unit. f The jammed paper may be pulled out with the toner cartridge and drum unit assembly, or this may release the paper so you can pull it out of the paper tray opening. We recommend that you place the drum unit on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner.
g Put the drum unit back in the machine as follows. 1 Make sure that the gray lock lever (1) is in the up position and put the drum unit in the machine. Push down the gray lock lever (1). Note When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine.
Troubleshooting and routine maintenance 2 Push the drum unit in until it stops. Paper is jammed at the back of the machine C If the LCD shows Jam Rear, follow these steps: Jam Rear a h Press the cover release lever to open the front cover. Close the front cover of the machine. C i Put the paper tray firmly back in the machine.
b Hold the green handle of the drum unit. Lift the drum unit up and then pull it out until it stops. d Pull down the two green levers, one on the left-hand-side and one on the righthand-side, as shown in the illustration below, and then fold down the fuser cover (1). 1 HOT SURFACE c 94 Open the back cover. After you have just used the machine, some internal parts of the machine will be extremely hot.
Troubleshooting and routine maintenance e f Using both hands, gently pull the jammed paper out of the fuser unit. g Close the back cover. h Put the drum unit and toner cartridge assembly back in the machine. Close the fuser cover (1) and lift the two green levers at the left and right hand sides.
i b Close the front cover of the machine. Paper is jammed underneath Paper Tray 1 or in the fuser unit Jam Duplex a Note C If the LCD shows Jam Duplex, follow these steps: If paper is not caught inside the machine, check underneath the paper tray. DO NOT put the paper tray back in at this point. c If the paper is not caught in the paper tray, open the back cover. d Push the gray lever on the left hand side (1) to the right.
Troubleshooting and routine maintenance HOT SURFACE f After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front or back cover of the machine, DO NOT touch the shaded parts shown in the illustration. e Reset the gray lever on the left hand side (1) back to the original position. 1 g Close the back cover. h Put the paper tray firmly back in the machine. Pull out the jammed paper slowly.
Routine maintenance C CAUTION The drum unit contains toner, so handle it carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once. Cleaning the outside of the machine Clean the outside of the machine as follows: a Turn off the machine’s power switch. Disconnect all cables, and then unplug the power cord from the AC power outlet. b Pull the paper tray completely out of the machine.
Troubleshooting and routine maintenance e c Wipe the inside of the paper tray with a dry, lint-free cloth to remove dust. In the ADF unit, clean the white bar (1) and the scanner glass strip (2) underneath it with a soft lint-free cloth moistened with a non-flammable glass cleaner. 1 2 f Re-load the paper and put the paper tray firmly back in the machine. g Plug the machine’s power cord back into the AC power outlet first, and reconnect all cables.Turn on the machine’s power switch.
Cleaning the laser scanner windows CAUTION DO NOT use isopropyl alcohol to clean the laser scanner windows. DO NOT touch the laser scanner windows with your fingers. a Turn off the machine’s power switch. Disconnect all cables, and then unplug the power cord from the AC power outlet. b Press the front cover release button and then open the front cover. 100 c C Hold the green handle of the drum unit. Lift the drum unit up and then pull it out until it stops.
Troubleshooting and routine maintenance d Release the gray lock lever (1) that is on the left side of the machine. Lift the front of the drum unit and pull the drum unit completely out of the machine using the green handles on the drum unit. HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front cover of the machine, DO NOT touch the shaded parts shown in the illustration.
CAUTION e Wipe the scanner windows (1) with a dry, lint-free cloth. Hold the handles of drum unit when you carry it. DO NOT hold the sides of the drum unit. We recommend that you place the drum unit on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner. To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
Troubleshooting and routine maintenance f Put the drum unit back in the machine as follows. 1 Make sure that the gray lock lever (1) is in the up position and put the drum unit in the machine. Push down the gray lock lever (1). Note When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine.
2 Push the drum unit in until it stops. Cleaning the corona wires If you have print quality problems, clean the corona wires as follows: g Close the front cover of the machine. h Plug the machine’s power cord back into the AC power outlet first, and reconnect all cables.Turn on the machine’s power switch. 104 a Turn off the machine’s power switch. Disconnect all cables, and then unplug the power cord from the AC power outlet. b Press the front cover release button and then open the front cover.
Troubleshooting and routine maintenance c Hold the green handle of the drum unit. Lift the drum unit up and then pull it out until it stops. CAUTION We recommend that you place the toner cartridges on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner. DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries. Handle the toner cartridges carefully.
e Push to release the latches of the white corona wire cover (1), and then open the cover. f Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times. 1 1 2 1 CAUTION Note We recommended that you clean the corona wire for each of the colors. If you want to clean only the corona wire of the color that caused the print quality problem, see the illustration below to identify the position of each of the corona wires.
Troubleshooting and routine maintenance i Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit. Make sure that you match the toner cartridge color to the same color label on the drum unit, and make sure that you fold down the toner cartridge handle (A) once the toner cartridge is in place. Repeat this for all the toner cartridges. j Push the drum unit in until it stops. k Close the front cover of the machine.
Cleaning the drum unit If you have print quality problems, clean the drum unit as follows. a Turn off the machine’s power switch. Disconnect all cables, and then unplug the power cord from the AC power outlet. b Press the front cover release button and then open the front cover. 108 C c Hold the green handle of the drum unit. Lift the drum unit up and then pull it out until it stops.
Troubleshooting and routine maintenance d Release the gray lock lever (1) that is on the left side of the machine. Lift the front of the drum unit and pull the drum unit completely out of the machine using the green handles on the drum unit. 1 CAUTION Hold the handles of drum unit when you carry it. DO NOT hold the sides of the drum unit. We recommend that you place the drum unit on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner.
CAUTION We recommend that you place the toner cartridges on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner. To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. Handle the toner cartridges carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
Troubleshooting and routine maintenance g See the print sample to identify the color causing the problem. The color of the spots or toner stain is the color of the drum you should clean. For example, if the spots are cyan, you should clean the drum for cyan. Put the print sample in front of the drum, and the find the exact position of the poor print. CAUTION The drum is photosensitive so DO NOT touch it with your fingers. DO NOT clean the surface of the photosensitive drum with a sharp object.
k Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit. Make sure that you match the toner cartridge color to the same color label on the drum unit, and make sure that you fold down the toner cartridge handle (A) once the toner cartridge is in place. Repeat this for all the toner cartridges. l Put the drum unit back in the machine as follows. 1 Make sure that the gray lock lever (1) is in the up position and put the drum unit in the machine.
Troubleshooting and routine maintenance 2 Note Push the drum unit in until it stops. When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine. 2 1 2 1 m Close the front cover of the machine. C n Plug the machine’s power cord back into the AC power outlet first, and reconnect all cables.Turn on the machine’s power switch.
Replacing the consumable items C When the time comes to replace consumable items, the following messages will appear on the LCD. The machine will stop printing when the following maintenance messages appear on the LCD. LCD messages Consumable item to replace Approximate life How to replace Order No. Toner Life End Toner cartridges standard 2,500 pages (Black) 2 See Replacing a toner cartridge on page 117. TN-110BK Replace Black(K) Toner Cartridge.
Troubleshooting and routine maintenance The following are maintenance messages that appear on the LCD in the Ready mode. These message provide advanced warnings to replace the consumable items before they run out. To avoid any inconvenience, you may wish to buy spare consumable items before the machine stops printing. LCD messages Consumable item to replace Approximate life How to replace Order No.
The following are maintenance messages that appear alternately with the normal message on the upper row of the LCD when the machine is in the Ready mode. These messages advise you that you will need to replace each of the consumable items as soon as possible, since the consumable item’s end of life has been reached. The machine will continue printing when any of these messages appear on the LCD. LCD messages Consumable item to replace Approximate life How to replace Order No.
Troubleshooting and routine maintenance Replacing a toner cartridge C Toner Cartridge Standard: TN-110 (BK, C, M, Y) Toner Cartridge High Yield: TN-115 (BK, C, M, Y) Toner Life End The High Yield toner cartridges can print approximately 5,000 pages (Black) and approximately 4,000 pages each (Cyan, Magenta and Yellow). The Standard toner cartridges can print approximately 2,500 pages (Black) and approximately 1,500 pages each (Cyan, Magenta and Yellow).
Replacing the toner cartridges C b Hold the green handle of the drum unit. Lift the drum unit up and then pull it out until it stops. c Hold the handle of the toner cartridge and pull it out of the drum unit. Repeat this for all the toner cartridges. HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front or back cover of the machine, DO NOT touch the shaded parts shown in the illustration.
Troubleshooting and routine maintenance CAUTION We recommend that you place the toner cartridges on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner. DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries. Handle the toner cartridges carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
CAUTION CAUTION DO NOT use flammable substances near the machine. DO NOT use any type of spray to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock. Refer to Routine maintenance on page 98 for how to clean the machine. 3 Close the corona wire cover. 4 Repeat step 1 through step 3 to clean each of the remaining three corona wires. Clean the corona wires as follows. Push to release the latches of the white corona wire cover (1), and then open the cover.
Troubleshooting and routine maintenance f Remove the orange protective cover. g Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit. Make sure that you match the toner cartridge color to the same color label on the drum unit, and make sure that you fold down the toner cartridge handle (A) once the toner cartridge is in place. Repeat this for all the toner cartridges. h Push the drum unit in until it stops. i Close the front cover of the machine.
Replacing the drum unit C Order Number: DR-110CL Drum end soon message Change Parts Drum The machine uses a drum unit to create print images on paper. If the LCD shows Change Parts Drum, the drum unit is near the end of its life and it is time to buy a new one. Even if the LCD shows Change Parts Drum, you may be able to continue printing without having to replace the drum unit for a while.
Troubleshooting and routine maintenance a Turn off the machine’s power switch. Press the front cover release button and then open the front cover. b Hold the green handle of the drum unit. Lift the drum unit up and then pull it out until it stops.
c Release the gray lock lever (1) that is on the left side of the machine. Lift the front of the drum unit and pull the drum unit completely out of the machine using the green handles on the drum unit. Note Discard the used drum unit according to local regulations, keeping it separate from domestic waste. Be sure to seal up the drum unit tightly so that toner powder does not spill out of the unit. If you have questions, call your local waste disposal office.
Troubleshooting and routine maintenance To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. CAUTION We recommend that you place the toner cartridges on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner. Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once. e d Unpack the new drum unit and remove the protective cover.
f Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit. Make sure that you match the toner cartridge color to the same color label on the drum unit, and make sure that you fold down the toner cartridge handle (A) once the toner cartridge is in place. Repeat this for all the toner cartridges. g Put the drum unit back in the machine as follows. 1 Make sure that the gray lock lever (1) is in the up position and put the drum unit in the machine.
Troubleshooting and routine maintenance 2 Note Push the drum unit in until it stops. When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine. 2 1 2 1 h Close the front cover of the machine. C When you replace the drum unit with a new one, you need to reset the drum unit counter by completing the following steps: i Turn on the machine’s power switch.
j Press Menu, 6, 6. The LCD shows the part name of the counter that needs to be reset. Replacing the belt unit C Order Number: BU-100CL 66.Reset Menu Change Parts Belt Unit message Drum Select ab or OK k Press a or b to choose Drum. Press OK. l m Press 1 to reset the drum unit counter. Press Stop/Exit. C When the belt unit runs out, the following message appears on the LCD.
Troubleshooting and routine maintenance Replacing the belt unit a b Turn off the machine’s power switch. C c Hold the green handle of the drum unit. Lift the drum unit up and then pull it out until it stops. Press the front cover release button and then open the front cover.
d Release the gray lock lever (1) that is on the left side of the machine. Lift the front of the drum unit and pull the drum unit completely out of the machine using the green handles on the drum unit. 1 CAUTION Hold the handles of drum unit when you carry it. DO NOT hold the sides of the drum unit. We recommend that you place the drum unit on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner.
Troubleshooting and routine maintenance e Hold the green parts of the belt unit with both hands and lift the belt unit up, then pull it out. f Unpack the new belt unit, and remove the protective cover and paper. g Put the new belt unit in the machine. Match the h mark on the belt unit to the g mark on the machine. Push down on the green area of the belt unit to lock it in place.
h Put the drum unit back in the machine as follows. 1 Make sure that the gray lock lever (1) is in the up position and put the drum unit in the machine. Push down the gray lock lever (1). Note When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine.
Troubleshooting and routine maintenance 2 Push the drum unit in until it stops. k Press Menu, 6, 6. The LCD shows the part name of the counter that needs to be reset. 66.Reset Menu Belt Unit Select ab or OK l Press a or b to choose Belt Unit. Press OK. m n Press 1 to reset the belt unit counter. Press Stop/Exit.
a WARNING DO NOT reuse the waste toner box. Replacing the waste toner box WARNING DO NOT put the waste toner box into a fire. It could explode. Be careful not to spill the toner. DO NOT inhale or allow it to get into your eyes. CAUTION Handle the waste toner box carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once. 134 C Press the front cover release button and then open the front cover.
Troubleshooting and routine maintenance b Hold the green handle of the drum unit. Lift the drum unit up and then pull it out until it stops. c Release the gray lock lever (1) that is on the left side of the machine. Lift the front of the drum unit and pull the drum unit completely out of the machine using the green handles on the drum unit.
CAUTION Hold the handles of drum unit when you carry it. DO NOT hold the sides of the drum unit. d Hold the green parts of the belt unit with both hands and lift the belt unit up, then pull it out. We recommend that you place the drum unit on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
Troubleshooting and routine maintenance e Remove the waste toner box from the machine using the green handle. g Put the belt unit back in the machine. Match the h mark on the belt unit to the g mark on the machine. Push down on the green area of the belt unit to lock it in place. Note Discard the used waste toner box according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposable office.
h Put the drum unit back in the machine as follows. 1 Make sure that the gray lock lever (1) is in the up position and put the drum unit in the machine. Push down the gray lock lever (1). Note When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine.
Troubleshooting and routine maintenance 2 Push the drum unit in until it stops. Packing and shipping the machine C If for any reason you must move or ship your machine, carefully re-pack the machine in the original packing material to avoid any damage during transport. If you do not pack the machine properly, you could void your warranty. The machine should be adequately insured with the carrier.
To prevent injuries when moving or lifting this machine, make sure at least two people lift the machine together. Be careful not to pinch your fingers when you put the machine down.
Troubleshooting and routine maintenance Repacking the machine a Turn off the machine’s power switch. Disconnect all cables, and then unplug the power cord from the AC power outlet. b Lift the document cover. Push the scanner lock lever down to lock the scanner. c Press the front cover release button and then open the front cover. C d Hold the green handle of the drum unit. Lift the drum unit up and then pull it out until it stops.
e Release the gray lock lever (1) that is on the left side of the machine. Lift the front of the drum unit and pull the drum unit completely out of the machine using the green handles on the drum unit. CAUTION Hold the handles of the drum unit when you carry it. DO NOT hold the sides of the drum unit. CAUTION We recommend that you place the drum unit on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner.
Troubleshooting and routine maintenance h Hold the green parts of the belt unit with both hands and lift the belt unit up, then pull it out. i Remove the waste toner box from the machine using the green handle and place it into the plastic bag included in the carton. j Put the belt unit back in the machine. Match the h mark on the belt unit to the g mark on the machine. Push down on the green area of the belt unit to lock it in place.
k Insert the original orange packing material for locking the belt unit as shown in the illustration. m Put the drum unit back in the machine as follows. 1 Make sure that the gray lock lever (1) is in the up position and put the drum unit in the machine. Push down the gray lock lever (1). 1 l Put a piece of paper (letter or A4) on the belt unit to prevent damage to the belt unit.
Troubleshooting and routine maintenance 2 Note When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine. Push the drum unit back in until it stops. 2 1 2 1 n Insert the original orange packing material for the drum unit until as shown in the illustration, and then close the front cover.
o r Note We recommend you repack the machine on a table or desk. Put the styrofoam piece marked “FRONT” (1) into the lower carton (3), so that the arrow cutout (4) points toward it. Put the styrofoam piece marked “REAR” into the lower carton so that the arrow cutout (4) points away from it. 2 1 3 Put the assembled “FRONT” (1) and “REAR” (2) cardboard pieces in the lower carton at the front and rear of the machine as shown in the illustration.
Troubleshooting and routine maintenance t Put the two styrofoam pieces for the toner cartridges on the top of the machine. Match the right side of the machine to the “RIGHT” mark on one of the styrofoam pieces, and the left side of the machine to the “LEFT” mark on the other styrofoam piece. Put the toner cartridges in the styrofoam. v Put the four joints (1) into the holes of the carton using steps A and B as shown below. 1 1 A B w x u Close the carton and tape it shut.
Machine information Checking the serial number C C You can see the machine’s serial number on the LCD. a Checking the remaining life of parts You can view the remaining life of these parts on the LCD. a Press Menu, 6, 5. Press Menu, 6, 2. 65.Parts Life 1.Drum 2.Belt Unit 3.PF Kit MP Select ab or OK 62.Serial No. XXXXXXXXX b b Press Stop/Exit. Checking the page counters C Press a or b to choose 1.Drum, 2.Belt Unit, 3.PF Kit MP, 4.PF Kit 1, 5.PF Kit 2 1, 6.Fuser or 7.Laser. Press OK. 65.
D Menu and features On-screen programming D Menu keys D D Your machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys. We have created step by step on-screen instructions to help you program your machine. Simply follow the steps as they guide you through the menu selections and programming options. Menu table Access the menu. D Go to the next menu level. You can program your machine by using the Menu table on page 151.
How to access the menu mode a b Press Menu. Choose an option. Press 1 for General Setup menu. Press 2 for Copy menu. Press 3 for Printer menu. Press 4 for USB Direct I/F menu. Press 5 for LAN menu. Press 6 for Machine Info. menu. You can also scroll through each menu level by pressing a or b for the direction you want. c Press OK when the option you want is highlighted on the LCD. The LCD will then show the next menu level. d Press a or b to scroll to your next menu selection.
Menu and features Menu table D The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK to accept to exit Main Menu Submenu Menu Selections Options Descriptions 1.General Setup 1.Paper Type 1.MP Tray Thin Sets the type of paper in the MP tray. 21 Sets the type of paper in the paper tray. 21 Sets the type of paper in the optional paper tray #2. 21 Sets the size of the paper in the MP tray. 21 Plain* Page Thick Thicker Recycled Paper 2.
Main Menu Submenu Menu Selections Options Descriptions 1.General Setup 2.Paper Size 2.Tray#1 A4 Sets the size of the paper in the paper tray. 21 Sets the size of the paper in the optional paper tray #2. 21 Adjusts the volume level of the beeper. 23 Changes for Daylight Savings Time automatically. 23 Increases the page yield of the toner cartridge. 23 Conserves power. 24 Selects the tray that will be used for Copy mode.
Menu and features Main Menu Submenu Menu Selections Options Descriptions 1.General Setup 6.Tray Use 2.Print Tray#1 Only Selects the tray that will be used for PC print. 22 Adjusts the contrast of the LCD. 24 (continued) Tray#2 Only (continued) Page MP Only MP>T1* T1>MP MP>T1>T2* T1>T2>MP (Tray#2 or T2 appears only if you installed the optional paper tray.) 7.LCD Contrast — -nnnno+ -nnnon+ -nnonn+* -nonnn+ -onnnn+ 8.
Main Menu Submenu Menu Selections 2.Copy 4.Color Adjust 1.Red (continued) Options Descriptions -nnnno+ Adjusts the red color for copies. -nnnon+ Page 36 -nnonn+* -nonnn+ -onnnn+ 2.Green -nnnno+ -nnnon+ Adjusts the green color for copies. -nnonn+* -nonnn+ -onnnn+ 3.Blue -nnnno+ -nnnon+ Adjusts the blue color for copies. -nnonn+* -nonnn+ -onnnn+ 3.Printer 1.Emulation — Auto* HP LaserJet Chooses the emulation mode. BR-Script 3 2.Print Options 3.Duplex 1.
Menu and features Main Menu Submenu Menu Selections Options Descriptions Page 3.Printer 6.Calibration — Calibrate Adjusts the color density or returns the color calibration to the factory setting. See Software User’s Guide on the CD-ROM. (continued) Reset 7.Auto Regist. 1.Registration 1.Start Adjust the print position of each color automatically. 2.Exit 2.Frequency Low Medium* Set the interval time you want to carry out the auto registration. High Off 8.Manual Regist. 1.
Main Menu Submenu 4.USB Direct I/F Menu Selections Options Descriptions 1.Direct Print 3.Multiple Page 1in1* 44 (continued) 2in1 Sets the page style when printing multiple pages directly from the USB flash memory drive. Sets the page orientation when printing directly from the USB flash memory drive. 44 Enables or disables the page collation when printing directly from the USB flash memory drive. 44 Sets the print quality option when printing directly from the USB flash memory drive.
Menu and features Main Menu Submenu Menu Selections Options Descriptions 4.USB Direct I/F 3.PictBridge 2.Orientation Letter* Sets the page orientation when printing data from a camera using PictBridge. If you choose the paper size Letter, A4 or B5, Portrait will be chosen. If you choose A5, B6 or A6, Landscape will be chosen. 40 Prints the date and time the photo is being taken on the photo. 40 Prints the file name of the data on the photo.
Main Menu Submenu Menu Selections Options Descriptions Page 5.LAN 1.TCP/IP 7.WINS Server (Primary) (continued) (continued) Specifies the IP address of the primary or secondary WINS server. See Network User’s Guide on the CD-ROM. 000.000.000.000 (Secondary) 000.000.000.000 8.DNS Server (Primary) 000.000.000.000 Specifies the IP address of the primary or secondary DNS server. (Secondary) 000.000.000.000 9.APIPA On* Off 0.
Menu and features Main Menu Submenu Menu Selections Options Descriptions 6.Machine Info. 4.User Settings — — You can print a list of your settings including the network configuration. 24 1.Drum — You can check the percentage of a machine part’s life that remains available. 148 (continued) 5.Parts Life 2.Belt Unit 3.PF Kit MP Page PF Kit 2 appears only when the optional LT-100CL tray is installed. 4.PF Kit 1 5.PF Kit 2 6.Fuser 7.Laser 6.
Entering text D When setting certain menu selections, you will need to type text characters. The numeric keys have letters printed on them. The keys: 0, # and l do not have printed letters because they are used for special characters. Press the appropriate numeric key the required number of times to access the characters below: For setting Scan to FTP menu options Press Key one time two times three times four times five times six times seven times eight times 1 @ . / 1 @ .
Menu and features Special characters and symbols Press l, # or 0, then press d or c to move the cursor to the symbol or character you want. Press OK to choose it. The symbols and characters below will appear depending on your menu selection. Press l for (space) ! " # $ % & ' ( ) l + , - .
E Specifications General E E Memory Capacity 128 MB ADF (automatic document feeder) Up to 50 pages (Staggered) [20 lb (80 g/m2)] Duplex, up to Letter size Recommended Environment for Best Results: Temperature: 68° F to 86° F (20 to 30° C) Humidity: 50% - 70% Paper: Xerox 4200 (20 lb/Letter) Paper Tray 250 Sheets [20 lb (80 g/m2)] Paper Tray 2 (option) 500 Sheets [20 lb (80 g/m2)] Printer Type Laser Print Method Electrophotography by semiconductor laser beam scanning LCD (liquid crystal d
Specifications Noise level Sound power Operating (Copying): LWAd = 6.9 Bell Standby: LWAd = 4.4 Bell Sound pressure Operating (Copying): LpAm = 54.5 dBA Temperature Humidity Standby: LpAm = 30 dBA Operating: 50° F to 90.5° F (10 to 32.
Print media Paper Input E Paper Tray Paper Type: Plain paper, Thin paper or Recycled paper Paper Size: Letter, A4, B5, A5, B6, A6, Executive, Legal and Folio Paper Weight: 16 to 28 lb (60 to 105 g/m2) Maximum paper tray capacity: Up to 250 sheets of 20 lb (80 g/m2) plain paper Multi-purpose tray (MP tray) Paper Type: Plain paper, Thin paper, Thick paper, Recycled paper, Bond paper, Envelopes or Labels Paper Size: Width: 2.75 to 8.5 in. (69.9 to 215.9 mm) Length: 4.57 to 16 in. (116.
Specifications Copy Copy Speed E Up to 17 pages/minute (Letter size) (Black) 1 2 Up to 17 pages/minute (Letter size) (Color) 1 2 Copy Speed for Duplex Copying Up to 7 sides/minute (3.5 sheet/minute) (Letter size) (Black) 1 2 Up to 7 sides/minute (3.5 sheet/minute) (Letter size) (Color) 1 2 Color/Monochrome Yes/Yes Single-Sided Document Size ADF Width: 5.8 to 8.5 in. (148 to 215.9 mm) ADF Height: 5.8 to 14 in. (148 to 355.6 mm) Scanner Glass Width: Max. 8.5 in. (215.
Scan E Color/Monochrome Yes/Yes Duplex Scanning Yes TWAIN Compliant Yes (Windows® 2000 Professional/XP/ XP Professional x64 Edition/Windows Vista™) Mac OS® X 10.2.4 or greater WIA Compliant Yes (Windows® XP/Windows Vista™) Color Depth 24 bit color Resolution Up to 19200 × 19200 dpi (interpolated) 1 Up to 1200 × 2400 dpi (optical) 2 Up to 1200 x 600 dpi (optical) 3 Single-Sided Document Size ADF Width: 5.8 to 8.5 in. (148.0 to 215.9 mm) ADF Height: 5.8 to 14 in. (148.0 to 355.
Specifications Print Emulations E PCL6 BR-Script (PostScript®) Level 3 Printer Driver Host-Based Driver for Windows® 2000 Professional/ XP/XP Professional x64 Edition/Windows Vista™/ Windows Server® 2003 (print only via network) BR-Script (PPD file) for Windows® 2000 Professional/ XP/XP Professional x64 Edition/Windows Vista™ Macintosh ® Printer Driver for Mac OS® X 10.2.4 or greater BR-Script (PPD file) for Mac OS® X 10.2.
Interfaces E USB Use a USB 2.0 interface cable that is no longer than 6 feet (2.0 m). 1 2 LAN cable Use an Ethernet UTP cable category 5 or greater. 1 Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface. 2 Third party USB ports are not supported. PictBridge Compatibility E Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001. Visit http://www.cipa.jp/pictbridge for more information.
Specifications Computer requirements E Minimum System Requirements and Supported PC Software Functions Computer Platform & Operating System Version Supported PC PC Interface Software Functions Processor Minimum Speed Minimum Recommended Available Hard RAM RAM Disk Space Windows® Windows® 2000 Operating Professional 3 System Windows® Printing, Scanning Intel® Pentium® or equivalent 64 MB XP Home USB, 10/100 Base Tx (Ethernet) For Drivers 256 MB For Applications 150 MB 310 MB 128 MB 13 Windo
Consumable items Toner Cartridge Life E Standard Toner Cartridges: TN-110BK (Black): 2,500 pages 1 TN-110C, TN-110M, TN-110Y (Cyan, Magenta, Yellow): 1,500 pages 1 High-Yield Toner Cartridges: TN-115BK (Black): 5,000 pages 1 TN-115C, TN-115M, TN-115Y (Cyan, Magenta, Yellow): 4,000 pages 1 Drum Unit Life Expectancy DR-110CL: Approx. 17,000 pages 2 Belt Unit BU-100CL: Approx. 50,000 pages 3 Waste Toner Box WT-100CL: Approx. 20,000 pages 4 1 Approx.
Specifications Ethernet wired network E Network board model name NC-6500h LAN You can connect your machine to a network for Network Printing and Network Scanning 1 Support for Windows® 2000 Professional, Windows® XP, Windows ® XP Professional x64 Edition, Windows Vista™, Windows Server ® 2003 and Windows Server ® 2003 x64 Edition 1 Mac OS ® X 10.2.
F Glossary F This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) The document can be placed in the ADF and scanned one page at a time automatically. Scanning The process of sending an electronic image of a paper document into your computer. Beeper Volume Volume setting for the beep when you press a key or make an error.
G Index A Accessories and supplies ......................... iii ADF (automatic document feeder) using .....................................................19 Apple® Macintosh® See Software User’s Guide on the CD-ROM. B Belt unit ..................................................128 Brother accessories and supplies ....................... iii Brother numbers ...................................... i Customer Service .................................... i FAQs (frequently asked questions) .........
F N Folio ............................................ 11, 21, 33 Function Lock ...........................................25 N in 1 (page layout) ............................. 7, 33 Network printing See Network User’s Guide on the CD-ROM. scanning See Software User’s Guide on the CD-ROM. G Grayscale ...............................................166 H HELP LCD messages ...................................149 Menu Table ................................ 149, 151 using menu keys ..........................
Q T Quality (copying) ......................................31 Temporary copy settings ......................... 31 Text, entering ........................................ 160 Toner cartridge, replacing ..................... 117 Toner save .............................................. 23 Tray selection ...................................... 7, 38 Tray Select key ...................................... 7 Tray use, setting copy ...................................................... 22 print ...............
EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications.
Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and Canada only. We cannot recommend using them overseas because the power requirements of your Digital Copier/Printer may not be compatible with the power available in foreign countries.
