USER’S GUIDE DCP-9040CN DCP-9042CDN Version 0 USA/CAN
If you need to call Customer Service Please complete the following information for future reference: Model Number: DCP-9040CN and DCP-9042CDN (circle your model number) Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.
Brother numbers IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product.
Ordering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.) Note In Canada only Visa and MasterCard are accepted.
Notice - Disclaimer of Warranties (USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE.
Brother® Color Laser One-Year On-Site Limited Warranty (USA only) Who is covered: This limited warranty (“warranty”) is given only to the original end-user/retail purchaser (referred to in this warranty as “Original Purchaser”) of the accompanying product, consumables and accessories (collectively referred to in this warranty as “this Product”).
Brother® Color Laser One-Year On-Site Limited Warranty (USA only) What Brother will do: If the problem reported concerning your Machine and/or accompanying Consumable and Accessory Items is covered by this warranty and if you first reported the problem to Brother or an Authorized Service Center within the applicable warranty period, Brother or its Authorized Service Center will evaluate your report of a possible defect to determine whether a defect exists, and if it does exist, Brother or an Authorized Serv
BROTHER LASER PRINTER / MULTIFUNCTION CENTER® / FAX ON-SITE WARRANTY (Canada only) For a limited on-site warranty of 1 year labour and parts from the date of purchase, Brother International Corporation (Canada) Ltd. (“Brother”), or its authorized on-site service providers, will repair or replace (at Brother’s sole discretion) this Laser Printer/MFC/Fax machine free of charge if defective in material or workmanship. This warranty applies only to products purchased and used in Canada.
Table of Contents Section I 1 General General information 2 Using the documentation ....................................................................................... 2 Symbols and conventions used in the documentation .................................... 2 Accessing the User’s Guides................................................................................. 2 Viewing documentation ...................................................................................
Section II Copy 4 Making copies 26 How to copy .........................................................................................................26 LCD display for Copy mode...........................................................................26 Making a single copy .....................................................................................26 Making multiple copies ..................................................................................26 Stop copying .....................
B Option 46 Option .................................................................................................................. 46 Memory board...................................................................................................... 47 Installing extra memory ................................................................................. 47 C Troubleshooting and routine maintenance 49 Troubleshooting ................................................................................
E Specifications 142 General ..............................................................................................................142 Print media.........................................................................................................143 Copy ..................................................................................................................144 Scan...................................................................................................................
Section I General General information Loading paper and documents General setup I 2 9 21
1 General information Using the documentation 1 Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation. Bold Bold style identifies keys on the machine control panel or computer screen. Italics Italicized style emphasizes an important point or refers you to a related topic.
General information Viewing documentation Viewing documentation (Windows®) To view the documentation, from the Start menu, point to Brother, DCP-9040CN or DCP-9042CDN from the program group, and then click User’s Guides in HTML format. If you have not installed the software, you can find the documentation by following the instructions below: a Turn on your PC. Insert the Brother CD-ROM labeled Windows® into your CD-ROM drive. b If the language selection screen appears, click your language.
Chapter 1 Viewing documentation (Macintosh®) 1 How to find scanning instructions a Turn on your Macintosh®. Insert the Brother CD-ROM labeled Macintosh® into your CD-ROM drive. There are several ways you can scan documents. You can find the instructions as follows: b The following window will appear.
General information Accessing Brother support (for Windows®) 1 1 You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers in Brother numbers on page i and on the Brother CD-ROM. Click Brother Support on the main menu. The following screen will appear: To access our web site (http://www.brother.com/) click Brother Home Page.
Chapter 1 Control panel overview 1 DCP-9040CN and DCP-9042CDN have the same control keys. 1 6 2 3 4 5 1 Copy keys: Options Lets you temporarily change multiple copy settings. Enlarge/Reduce Reduces or enlarges copies. 2 LCD Displays messages to help you set up and use your machine. 3 Data LED The LED will flash depending on the machine’s status. 4 Menu keys: Menu Lets you access the Menu to program your settings in the machine.
General information 1 7 8 9 7 Numeric keys Use to enter text. 8 Stop/Exit Stops an operation or exits from a menu. 9 Start: Color Lets you start making copies in full color. Black Lets you start making copies in black & white.
Chapter 1 Data LED indications 1 The Data LED (light emitting diode) will flash and turn on or off depending on the machine’s status. LED 8 LED Status Machine Status Description LED is off. Ready Mode The power switch is off or there is no print data in the machine. LED is on. Data Remaining in Memory Print data remains in the machine memory. LED is blinking. Receiving Data The machine is either receiving data from the computer, processing data in memory, or print data.
2 Loading paper and documents Loading paper and envelopes The machine can feed paper from the standard paper tray or multi-purpose tray. 2 Loading plain paper in the paper tray 2 2 a When printing on plain paper 16 to 28 lb (60 to 105 g/m2) use the paper tray. Unfold the output paper tray support flap (1). 1 For printing on envelopes and other types of print media use the MP tray (multi-purpose tray).
Chapter 2 c While pressing the green paper-guide release lever (1), slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots. 1 d Fan the stack of paper well to avoid paper feeding problems. e Put the paper into the paper tray with the top edge of the paper in first and the print side face down. Make sure that the paper is flat in the tray and below the maximum paper mark (1). 1 10 f Push the paper tray firmly back into the machine.
Loading paper and documents Loading envelopes, labels, post cards or other print media in the multi-purpose tray (MP tray) c Pull out the MP tray support flap (1). 2 2 You can load up to 3 envelopes or special print media in the MP tray or up to 50 sheets of plain paper. Use this tray to print or copy on thick paper, envelopes, labels or post cards. Before loading, press the corners and sides of the envelopes to make them as flat as possible.
Chapter 2 Acceptable paper and other media Recommended paper To get the best print quality, we suggest using the following paper. Paper Type Item Plain paper Xerox 4200DP 20 lb Hammermill Laser Paper (24 lb=90 g/m2) (Xerox Premier 80 g/m 2) (Xerox Business 80 g/m 2) Recycled paper (Xerox Recycled Supreme) Labels Avery laser label #5160 (Avery laser label L7163) Envelopes Columbian #138 (COM10) Print quality may vary according to the type of paper you are using.
Loading paper and documents The names for the paper trays in the printer driver and this Guide are as follows: Tray Name Standard paper tray Tray 1 Multi-purpose tray MP tray 2 Paper capacity of the paper trays Paper Tray (Tray #1) Multi-purpose tray (MP tray) 2 Paper size Paper types No.
Chapter 2 Handling and using special paper The machine is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
Loading paper and documents Envelopes 2 Most envelopes will be suitable for your machine. However, some envelopes will have feed and print-quality problems because of the way they have been made. A suitable envelope should have edges with straight, well-creased folds and the leading edge should not be thicker than two pieces of paper. The envelope should lie flat and not be of baggy or flimsy construction.
Chapter 2 Types of envelopes to avoid 2 CAUTION DO NOT use envelopes: • with sealing flaps that have not been folded at purchase • with sealing flaps as shown in the figure below • that are damaged, curled, wrinkled or an unusual shape • that are extremely shiny or textured • with clasps, staples, snaps or tie strings • with self-adhesive closures • that are of a baggy construction • with each side folded as shown in the figure below • that are not sharply creased • that are embossed (have raised wri
Loading paper and documents Labels 2 The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit. Adhesives should not come in contact with any part of the machine, because the label stock may stick to the belt unit or rollers and cause jams and print quality problems. No adhesive should be exposed between the labels.
Chapter 2 Loading documents You can make copies, and scan from the ADF (automatic document feeder) and from the scanner glass. Using the ADF (automatic document feeder) c Place your document, face up top edge first, in the ADF until you feel it touch the feed roller. The LCD will show ADF Ready. d Adjust the paper guides to fit the width of your document. 2 2 The ADF can hold up to 35 pages and feeds each sheet individually.
Loading paper and documents Using the scanner glass You can use the scanner glass to scan or copy the pages of a book or one page at a time. Documents can be up to 8.5 inches wide and up to 11.7 inches long (215.9 mm wide to 297 mm long). 2 CAUTION If the document is a book or is thick, DO NOT slam the cover or press on it. 2 To use the scanner glass, the ADF must be empty. a b Lift the document cover. c Close the document cover.
Chapter 2 Unprintable area 2 Unprintable area for copies The printable area of your machine begins at approximately 0.16 in. (4 mm) from the top and bottom and 0.12 in. (3 mm) from both sides of the paper. 2 2 Unprintable area when printing from a computer When using the default driver the printable area is smaller than the paper size, as shown below. Portrait 2 2 2 1 1 1 1 1 0.16 in. (4.23 mm) 1 0.16 in. (4 mm) 2 0.16 in. (4.23 mm) 2 0.12 in.
3 General setup Paper settings Paper type Set up the machine for the type of paper you are using. This will give you the best print quality. a Do one of the following: To set the paper type for the MP Tray press Menu, 1, 1, 1. 3 3 3 Paper size You can use nine sizes of paper for copying: Letter, Legal, Executive, A4, A5, A6, B5, B6 and Folio.
Chapter 3 Tray use in copy mode 3 Tray use in print mode You can change the priority tray that the machine will use for printing copies. You can change the default tray the machine will use for printing from your computer. When you choose Tray#1 Only or MP Only, the machine pulls the paper only from that tray. If the selected tray is out of paper, No Paper will appear on the LCD. Insert the paper in the empty tray. a Press Menu, 1, 5, 1. Tray Use 1.
General setup Ecology features Toner save 3 3 LCD contrast You can change the contrast to make the LCD look lighter or darker. You can save toner using this feature. When you set toner save to On, print appears lighter. The default setting is Off. a a b Press a to make the LCD darker. Or, press b to make the LCD lighter. Press OK. Press Stop/Exit. Press Menu, 1, 6. General Setup 6.LCD Contrast Press Menu, 1, 4, 1. Ecology 1.Toner Save b Press a or b to choose On (or Off). Press OK.
Chapter 3 24
Section II Copy Making copies II 26
4 Making copies How to copy 4 LCD display for Copy mode 4 4 Making a single copy a b Load your document. Press Black Start or Color Start. Making multiple copies 1 2 3 4 1 Stack/Sort 2 Copy ratio and Copy layout 3 Contrast 4 Quality 5 Number of copies 5 4 a b Load your document. c Press Black Start or Color Start. 4 Use the numeric keys to enter the number of copies (up to 99). Note (To sort your copies, see Sorting copies using the ADF on page 29.
Making copies Copy options (temporary settings) d Do one of the following: Press a or b to choose the enlargement or reduction ratio you want. 4 When you want to quickly change the copy settings temporarily for the next copy, use the temporary Copy keys. You can use different combinations. Press OK. Press a or b to choose Custom(25-400%). Press OK. Use the numeric keys to enter an enlargement or reduction ratio from 25% to 400%. (For example, press 5 3 to enter 53%.
Chapter 4 Using the Options key 4 Use the Options key to quickly set the following copy settings temporarily for the next copy.
Making copies Improving copy quality 4 You can choose from a range of quality settings. The default setting is Auto. Auto Sorting copies using the ADF You can sort multiple copies. Pages will be stacked in the order 1 2 3, 1 2 3, 1 2 3, and so on. a b Load your document in the ADF. c Press Options. Press a or b to choose Stack/Sort. Press OK. Suitable for copying photographs. d To temporarily change the quality setting, follow the steps below: Press a or b to choose Sort. Press OK.
Chapter 4 Adjusting brightness, contrast and color Brightness c Press Options. Press a or b to choose Contrast. Press OK. d Press a or b to increase or decrease the contrast. Press OK. e Press Black Start or Color Start. 4 4 Adjust the copy brightness to make copies darker or lighter. To temporarily change the copy brightness setting, follow the steps below: To change the default setting follow the steps below: a b Load your document. c Press Options. Press a or b to choose Brightness.
Making copies Making N in 1 copies (page layout) If you are copying from the ADF: 4 You can reduce the amount of paper used when copying by using the N in 1 copy feature. This allows you to copy two or four pages onto one page, which lets you save paper. 4 Insert your document face up in the direction shown below: 2 in 1 (P) 2 in 1 (L) Important 4 Please make sure the paper size is set to Letter, A4, Legal or Folio. (P) means Portrait and (L) means Landscape.
Chapter 4 Tray selection 4 You can change the tray use only for the next copy. a b Load your document. c Press Options. Press a or b to choose Tray Select. Press OK. d Press a or b to choose MP>T1, T1>MP, #1(XXX) 1 and MP(XXX) 1. Press OK. e Press Black Start or Color Start. Use the numeric keys to enter the number of copies (up to 99). Choose Tray Select MP>T1 T1>MP #1(XXX) 1 MP(XXX) 1 1 XXX is the paper size you set in Menu, 1, 2.
Section III Software Software and network features III 34
5 Software and network features The User’s Guide on the CD-ROM includes the Software User’s Guide and Network User’s Guide for features available when connected to a computer (for example, printing and scanning). These guides have easy to use links that, when clicked, will take you directly to a particular section. b Click on the manual you want (SOFTWARE USER’S GUIDE, NETWORK USER’S GUIDE or USER’S GUIDE) from the top menu.
Section IV Appendixes Safety and legal Option Troubleshooting and routine maintenance Menu and features Specifications Glossary IV 36 46 49 132 142 150
A Safety and legal Choosing a location Place your machine on a flat, stable surface that is free of vibration and shocks. Put the machine near a standard, grounded AC power outlet. Choose a location where the temperature remains between 50° F and 90.5° F (10° C and 32.5° C) and the humidity is between 20% to 80% (without condensation). CAUTION Avoid placing your machine in a high-traffic area.
Safety and legal To use the machine safely A Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the power cord from the AC power outlet. DO NOT use flammable substances, any type of spray, or an organic solvent/liquid that contains alcohol or ammonia to clean the inside or outside of the machine.
To prevent injuries, be careful not to put your hands on the edge of the machine under the document cover as shown in the illustration. To prevent injuries, be careful not to put your fingers in the area shown in the illustrations. DO NOT use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner dust to ignite inside the vacuum cleaner, potentially starting a fire. Please carefully clean the toner dust with a dry, lint-free cloth and dispose of it according to local regulations.
Safety and legal CAUTION Lightning and power surges can damage this product! We recommend that you use a quality surge protection device on the AC power line or unplug the cords during a lightning storm.
Important information Federal Communications Commission (FCC) Declaration of Conformity (USA only) Responsible Party: A A Brother International Corporation 100 Somerset Corporate Boulevard Bridgewater, NJ 08807-0911 USA TEL: (908) 704-1700 declares, that the products Product Name: DCP-9040CN and DCP-9042CDN comply with Part 15 of the FCC Rules.
Safety and legal Industry Canada Compliance Statement (Canada only) A This Class B digital apparatus complies with Canadian ICES–003. Cet appareil numérique de la classe B est conforme à la norme NMB–003 du Canada. Disconnect device A This product must be installed near an electrical jack that is easily accessible. In case of emergencies, you must disconnect the power cord from the electrical jack to shut off power completely.
FDA regulations A U.S. Food and Drug Administration (FDA) has implemented regulations for laser products manufactured on and after August 2, 1976. Compliance is mandatory for products marketed in the United States. The following label on the back of the machine indicates compliance with the FDA regulations and must be attached to laser products marketed in the United States. Manufactured: BROTHER TECHNOLOGY (SHENZHEN) LTD. NO6 Gold Garden Ind., Nanling Buji, Longgang, Shenzhen, China.
Safety and legal 8 This product is equipped with a 3-wire grounded plug. This plug will only fit into a grounded power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, call your electrician to replace your obsolete outlet. DO NOT defeat the purpose of the grounded plug. 9 Use only the power cord supplied with this machine. 10 DO NOT allow anything to rest on the power cord. DO NOT place this product where people can walk on the cord.
Legal limitations for copying Color reproductions of certain documents are illegal and many result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with counsel as to any particular questionable documents.
Safety and legal Trademarks A The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. Microsoft, Windows and Windows Server are registered trademarks of Microsoft Corporation in the U.S. and other countries. Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.
B Option Option This machine has the following optional accessory. You can increase the capabilities of the machine with this item.
Option Memory board This machine has 64 MB of standard memory and one slot for optional memory expansion. You can expand the memory up to 576 MB by installing dual in-line memory modules (SO-DIMMs). When you add the optional memory, it increases the performance for both copy and print operations. B Installing extra memory B a b Turn off the machine’s power switch. c Remove the DIMM covers (1 and 2).
e Hold the DIMM by the edges and align the notches in the DIMM with the protrusions in the slot. Insert the DIMM diagonally (1), then tilt it toward the interface board until it clicks into place (2). 1 f 2 Put the DIMM covers (2 and 1) back on. 2 1 g Plug the machine’s power cord back into the AC power outlet first, and then connect the interface cable. h Turn on the machine’s power switch.
C Troubleshooting and routine maintenance C Troubleshooting C IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. If you are having difficulty with your machine C If you think there is a problem, check the chart below and follow the troubleshooting tips. You can solve most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Printing difficulties (Continued) Difficulties The machine prints unexpectedly or it prints garbage. Suggestions Pull out the paper tray and wait until the machine stops printing. Then turn off the machine’s power switch and disconnect from the power for several minutes. Check the settings in your application to make sure it is set up to work with your machine. The machine prints the first couple of pages correctly, then some pages have text missing.
Troubleshooting and routine maintenance Paper handling difficulties Difficulties Suggestions The machine does not load paper. If there is no paper, load a new stack of paper into the paper tray. The LCD shows No Paper or a Paper Jam message. If there is paper in the paper tray, make sure it is straight. If the paper is curled, you should straighten it. Sometimes it is helpful to remove the paper, turn the stack over and put it back into the paper tray.
Network difficulties (Continued) Difficulties Suggestions The network scanning feature does not work. (For Windows® only) The firewall setting on your PC may be rejecting the necessary network connection. Follow the instructions below to configure your firewall. If you are using a personal firewall software, see the User’s Guide for your software or contact the software manufacturer. The network printing feature does not work.
Troubleshooting and routine maintenance Network difficulties (Continued) Difficulties Suggestions The network scanning feature does not work. For Windows Vista® users: The network printing feature does not work. (continued) a Click the Start button, Control Panel, Network and Internet, Windows Firewall and click Change settings. b When the User Account Control screen appears, do the following. Users who have administrator rights: Click Continue.
Improving the print quality If you have a print quality problem, print a test page first (Menu, 3, 2, 3). If the printout looks good, the problem is probably not the machine. Check the interface cable or try the machine on another computer. Note You can resolve a print quality problem by replacing a toner cartridge with a new one when the LCD shows the Toner Life End message. Examples of poor print quality White lines or bands or ribbing across the page ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789.
Troubleshooting and routine maintenance Examples of poor print quality Colored streaks or bands down the page ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789.
Examples of poor print quality Colored or white spots at 2.95 in. intervals (75 mm) Recommendation a Dust, paper powder, glue, and so on may stick to the surface of the photosensitive drum (OPC) and cause colored or white spots to appear on printed documents. b Make five copies of a blank, white sheet of paper. (See Making multiple copies on page 26.) c If you still see the spots down the printed documents at 2.95 in. (75 mm) intervals after you made five copies, clean the drum unit.
Troubleshooting and routine maintenance Examples of poor print quality Ghost Recommendation Make sure that you use paper that meets our specifications. Roughsurfaced paper or thick paper may cause the problem. (See Acceptable paper and other media on page 12.) Make sure that you choose the proper media type in the printer driver or in the machine’s Paper Type menu setting. (See Acceptable paper and other media on page 12 and Basic tab in the Software User’s Guide on the CD-ROM.
Examples of poor print quality Color misregistration ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Recommendation Make sure that the drum unit is installed properly. (See Replacing the drum unit on page 106.) Make sure that the belt unit is installed properly.
Troubleshooting and routine maintenance Examples of poor print quality Uneven density appears periodically across the page ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Recommendation Identify the color that is uneven and put in a new toner cartridge for that color.
Examples of poor print quality Offset image ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789.
Troubleshooting and routine maintenance Examples of poor print quality Curled or waved Recommendation Make sure that you choose the proper media type in the printer driver or in the machine’s Paper Type menu setting. (See Acceptable paper and other media on page 12 and Basic tab in the Software User’s Guide on the CD-ROM.) Check the paper type and quality. High temperatures and high humidity will cause paper to curl.
Examples of poor print quality Recommendation EFGHIJKLMN ABCDEFG Envelope creases a b Open the back cover. c Close the back cover and re-send the print job. Pull down the two gray levers, one on the left-hand side and one on the right-hand side to the envelope position, as shown in the illustration below. Note When you have finished printing, open the back cover and reset the two gray levers back to their original position.
Troubleshooting and routine maintenance Examples of poor print quality White lines or ribbing down the page on duplex print ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Recommendation Choose Thin Paper mode in the printer driver and re-send the print job.
Examples of poor print quality Toner scatter or toner stain on the edge of duplex pages ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Troubleshooting and routine maintenance Error and maintenance messages C As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error or required routine maintenance and show the appropriate message. The most common error and maintenance message are shown below. Error Message Cause Action Calibrate Calibration failed. Press Black Start or Color Start and try it again.
Error Message Cause Cooling Down The temperature of the drum unit Wait for a while or toner cartridge is too hot. The machine will pause its current print job and go into cooling down mode. During the cooling down mode, you will hear the cooling fan running while the LCD shows Cooling Down, and Wait for a while. Action Make sure that you can hear the fan in the machine spinning and that the exhaust outlet isn't blocked by something.
Troubleshooting and routine maintenance Error Message Cause Action Jam Rear The paper is jammed in the back of the machine. (See Paper jams on page 70.) Jam Inside The paper is jammed inside the machine. (See Paper jams on page 70.) Jam MP Tray The paper is jammed in the MP tray of the machine. (See Paper jams on page 70.) Jam Tray 1 The paper is jammed in the paper tray of the machine. (See Paper jams on page 70.) Laser Unit End It is time to replace the laser unit.
Error Message Cause Action Registration Registration failed. Press Black Start or Color Start and try again. Do one of the following: Try Manual Registration, Menu, 3, 7. (See Manual Registration on the Software User’s Guide on the CD-ROM.) Put in a new belt unit. (See Replacing the belt unit on page 112.) Put in a new drum unit. (See Replacing the drum unit on page 106.) Replace the empty toner cartridge with a new one. (See Replacing a toner cartridge on page 101.
Troubleshooting and routine maintenance Document jams C If the document is jammed, follow the steps below. Document is jammed in the top of the ADF unit The document may get jammed if it is not inserted or fed properly, or if it is too long. Follow the steps below to clear a document jam. a Take out any paper from the ADF that is not jammed. b c Open the ADF cover. C Document is jammed under the document cover C a Take out any paper from the ADF that is not jammed.
Paper jams C b Remove any jammed paper from in and around the MP tray. c Close the MP tray. Then, open the front cover and close it to reset the machine. Open the MP tray again. d Fan the paper stack, and then put it back in the MP tray e When loading paper in the MP tray, make sure that the paper stays under the maximum paper height guides on both sides of the tray. To clear paper jams, please follow the steps in this section.
Troubleshooting and routine maintenance Paper is jammed in Paper Tray 1 If the LCD shows Jam Tray 1, follow these steps. C Paper is jammed inside the machine If the LCD shows Jam Inside, follow these steps. Jam Tray 1 a Pull the paper tray completely out of the machine. C Jam Inside a Pull the paper tray completely out of the machine. C b Use both hands to slowly pull out the jammed paper. c Make sure the paper is below the maximum paper mark of the paper tray.
c 72 Press the front cover release button and then open the front cover. d Hold the green handle of the drum unit. Lift the drum unit up and then pull it out until it stops.
Troubleshooting and routine maintenance e Release the gray lock lever (1) that is on the left side of the machine. Lift the front of the drum unit up and pull the drum unit completely out of the machine using the green handles on the drum unit. 1 CAUTION Hold the handles of drum unit when you carry it. DO NOT hold the sides of the drum unit. We recommend that you place the drum unit on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner.
f The jammed paper may be pulled out with the toner cartridge and drum unit assembly, or this may release the paper so you can pull it out of the paper tray opening. g Put the drum unit back in the machine as follows. 1 Make sure that the gray lock lever (1) is in the up position and put the drum unit in the machine. Push down the gray lock lever (1).
Troubleshooting and routine maintenance 2 Note Push the drum unit in until it stops. When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine. 2 1 C 2 h Close the front cover of the machine. i Put the paper tray firmly back in the machine.
Paper is jammed at the back of the machine b Hold the green handle of the drum unit. Lift the drum unit up and then pull it out until it stops. c Open the back cover. C If the LCD shows Jam Rear, follow these steps: Jam Rear a 76 Press the cover release lever to open the front cover.
Troubleshooting and routine maintenance d Pull down the two green levers, one on the left-hand-side and one on the righthand-side, as shown in the illustration below, and then fold down the fuser cover (1). e Using both hands, gently pull the jammed paper out of the fuser unit. f Close the fuser cover (1) and lift the two green levers at the left and right hand sides. 1 C HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot.
g Close the back cover. h Put the drum unit and toner cartridge assembly back in the machine. i Close the front cover of the machine. Paper is jammed underneath Paper Tray 1 or in the fuser unit (DCP-9042CDN only) C If the LCD shows Jam Duplex, follow these steps: Jam Duplex a 78 Pull the paper tray completely out of the machine and check inside the machine.
Troubleshooting and routine maintenance b If paper is not caught inside the machine, check underneath the paper tray. HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front or back cover of the machine, DO NOT touch the shaded parts shown in the illustration. Note DO NOT put the paper tray back in at this point. c If the paper is not caught in the paper tray, open the back cover. e Pull out the jammed paper slowly.
g Close the back cover. h Put the paper tray firmly back in the machine.
Troubleshooting and routine maintenance Routine maintenance C Cleaning the outside of the machine C WARNING Use neutral detergents. DO NOT use cleaning materials that contain ammonia, alcohol, any type of spray, or any type of flammable substance to clean the outside or inside of the machine. Doing this may cause a fire or electrical shock. For more information see Important safety instructions on page 42. Clean the outside of the machine as follows: C a Turn off the machine’s power switch.
e c Wipe the inside of the paper tray with a dry, lint-free cloth to remove dust. In the ADF unit, clean the white bar (1) and the scanner glass strip (2) underneath it with a soft lint-free cloth moistened with a non-flammable, ammonia-free glass cleaner. 1 2 f Re-load the paper and put the paper tray firmly back in the machine. g Plug the machine’s power cord back into the AC power outlet first, and reconnect all cables. Turn on the machine’s power switch.
Troubleshooting and routine maintenance Cleaning the laser scanner windows c C Hold the green handle of the drum unit. Lift the drum unit up and then pull it out until it stops. CAUTION Use only a dry, lint-free cloth to clean the laser scanner windows. DO NOT touch the laser scanner windows with your fingers. a Turn off the machine’s power switch. Disconnect all cables, and unplug the power cord from the AC power outlet. b Press the front cover release button and then open the front cover.
d Release the gray lock lever (1) that is on the left side of the machine. Lift the front of the drum unit and pull the drum unit completely out of the machine using the green handles on the drum unit. HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front cover of the machine, DO NOT touch the shaded parts shown in the illustration. 1 CAUTION Hold the handles of drum unit when you carry it.
Troubleshooting and routine maintenance f To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. Put the drum unit back in the machine as follows. 1 Make sure that the gray lock lever (1) is in the up position and put the drum unit in the machine. Push down the gray lock lever (1). 1 C e Wipe the scanner windows (1) with a dry, lint-free cloth.
2 Note Push the drum unit in until it stops. When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine. 2 1 2 g Close the front cover of the machine. h Plug the machine’s power cord back into the AC power outlet first, and reconnect all cables. Turn on the machine’s power switch.
Troubleshooting and routine maintenance Cleaning the corona wires C c If you have print quality problems, clean the corona wires as follows: a Turn off the machine’s power switch. Disconnect all cables, and unplug the power cord from the AC power outlet. b Press the front cover release button and then open the front cover. Hold the green handle of the drum unit. Lift the drum unit up and then pull it out until it stops. C d Hold the handle of the toner cartridge and pull it out of the drum unit.
CAUTION e We recommend that you place the toner cartridges on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner. Push to release the latches of the white corona wire cover (1), and then open the cover. 1 DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries. Handle the toner cartridges carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
Troubleshooting and routine maintenance f Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times. i Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit. Make sure that you match the toner cartridge color to the same color label on the drum unit, and make sure that you fold down the toner cartridge handle (A) once the toner cartridge is in place. Repeat this for all the toner cartridges.
j Push the drum unit in until it stops. Cleaning the drum unit If you have the following print quality problems, clean the drum unit as follows. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Troubleshooting and routine maintenance c Pull out the MP tray (1) and unfold the MP tray support flap (2). g The following message appears on the LCD when the machine has finished cleaning. DRUM CLEANING COMPLETED 1 h Press Stop/Exit so that the machine returns to the Ready state. i Try to print again. If this problem still remains, repeat steps c to h several times. If the problem still remains after repeating step c to h several times, go to step j.
l Hold the green handle of the drum unit. Lift the drum unit up and then pull it out until it stops. m Release the gray lock lever (1) that is on the left side of the machine. Lift the front of the drum unit and pull the drum unit completely out of the machine using the green handles on the drum unit. 1 CAUTION Hold the handles of drum unit when you carry it. DO NOT hold the sides of the drum unit.
Troubleshooting and routine maintenance CAUTION We recommend that you place the drum unit on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner. CAUTION We recommend that you place the toner cartridges on a clean, flat surface with a piece of disposable paper underneath them in case you accidentally spill or scatter toner. Handle the toner cartridge carefully.
CAUTION o To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. Turn the drum unit over by holding the green handles. Make sure that the drum unit gears (1) are on the left hand side. 1 p 94 See the print sample to identify the color causing the problem. The color of the spots or toner stain is the color of the drum you should clean. For example, if the spots are cyan, you should clean the drum for cyan.
Troubleshooting and routine maintenance q Turn the drum unit gear toward you by hand while looking at the surface of the drum (1). s Turn the drum unit gear toward you by hand to return it to the home position. The home position of each drum can be identified by matching the number on the drum unit gear to the same number on the side of the drum unit as shown in the illustration. Make sure that the number on each of the four drum unit gears matches the corresponding number on the side of the drum unit.
t Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit. Make sure that you match the toner cartridge color to the same color label on the drum unit, and make sure that you fold down the toner cartridge handle (A) once the toner cartridge is in place. Repeat this for all the toner cartridges. u Put the drum unit back in the machine as follows. 1 Make sure that the gray lock lever (1) is in the up position and put the drum unit in the machine.
Troubleshooting and routine maintenance 2 Note Push the drum unit in until it stops. When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine. 2 1 C 2 v Close the front cover of the machine. w Plug the machine’s power cord back into the AC power outlet first, and reconnect all cables. Turn on the machine’s power switch.
Replacing the consumable items C You will need to replace the following consumable items regularly. When the time comes to replace consumable items, the following messages will appear on the LCD. The following are maintenance messages that appear on the LCD in the Ready mode. These message provide advanced warnings to replace the consumable items before they run out. To avoid any inconvenience, you may wish to buy spare consumable items before the machine stops printing.
Troubleshooting and routine maintenance The machine will stop printing when the following maintenance messages appear on the LCD. LCD messages Consumable item to replace Approximate life How to replace Order No. Toner Life End Toner cartridges standard 2,500 pages (Black) 2 See Replacing a toner cartridge on page 101. TN-110BK Replace Black(K) Toner Cartridge.
The following are maintenance messages that appear alternately with the normal message on the upper row of the LCD when the machine is in the Ready mode. These messages advise you that you will need to replace each of the consumable items as soon as possible, since the consumable item’s end of life has been reached. The machine will continue printing when any of these messages appear on the LCD. LCD messages Consumable item to replace Approximate life How to replace Order No.
Troubleshooting and routine maintenance Replacing a toner cartridge C Toner Cartridge Standard: TN-110 (BK, C, M, Y) Toner Cartridge High Yield: TN-115 (BK, C, M, Y) Toner Life End Replace Black(K) The High Yield toner cartridges can print approximately 5,000 pages (Black) and approximately 4,000 pages each (Cyan, Magenta and Yellow). The Standard toner cartridges can print approximately 2,500 pages (Black) and approximately 1,500 pages each (Cyan, Magenta and Yellow).
a 102 Press the front cover release button and then open the front cover. b Hold the green handle of the drum unit. Lift the drum unit up and then pull it out until it stops. c Hold the handle of the toner cartridge and pull it out of the drum unit. Repeat this for all the toner cartridges.
Troubleshooting and routine maintenance CAUTION We recommend that you place the toner cartridges on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner. DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries. Handle the toner cartridges carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
CAUTION CAUTION DO NOT use flammable substances near the machine. DO NOT use any type of spray to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock. Refer to Routine maintenance on page 81 for how to clean the machine. 3 Close the corona wire cover. 4 Repeat step 1 through step 3 to clean each of the remaining three corona wires. Clean the corona wires as follows. Push to release the latches of the white corona wire cover (1), and then open the cover.
Troubleshooting and routine maintenance f Remove the orange protective cover. g Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit. Make sure that you match the toner cartridge color to the same color label on the drum unit, and make sure that you fold down the toner cartridge handle (A) once the toner cartridge is in place. Repeat this for all the toner cartridges. h Push the drum unit in until it stops.
Replacing the drum unit C Order Number: DR-110CL Drum end soon message Drum End Soon The machine uses a drum unit to create print images on paper. If the LCD shows Drum End Soon, the drum unit is near the end of its life and it is time to buy a new one. Even if the LCD shows Drum End Soon, you may be able to continue printing without having to replace the drum unit for a while.
Troubleshooting and routine maintenance a Turn off the machine’s power switch. Press the front cover release button and then open the front cover. b Hold the green handle of the drum unit. Lift the drum unit up and then pull it out until it stops.
c Release the gray lock lever (1) that is on the left side of the machine. Lift the front of the drum unit and pull the drum unit completely out of the machine using the green handles on the drum unit. CAUTION We recommend that you place the drum unit on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner. 1 Note Discard the used drum unit according to local regulations, keeping it separate from domestic waste.
Troubleshooting and routine maintenance CAUTION To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. C d Hold the handles of drum unit when you carry it. DO NOT hold the sides of the drum unit. Hold the handle of the toner cartridge and pull it out of the drum unit. Repeat this for all the toner cartridges.
CAUTION We recommend that you place the toner cartridges on a clean, flat surface with a piece of disposable paper underneath them in case you accidentally spill or scatter toner. f Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit. Make sure that you match the toner cartridge color to the same color label on the drum unit, and make sure that you fold down the toner cartridge handle (A) once the toner cartridge is in place. Repeat this for all the toner cartridges.
Troubleshooting and routine maintenance g Put the drum unit back in the machine as follows. 1 Make sure that the gray lock lever (1) is in the up position and put the drum unit in the machine. Push down the gray lock lever (1). Note When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine.
2 Push the drum unit in until it stops. j Press Menu, 5, 5. The LCD shows the part name of the counter that needs to be reset. Machine Info. 5.Reset Menu k Press a or b to choose Drum. Press OK. l m Press 1 to reset the drum unit counter. Press Stop/Exit. Replacing the belt unit C Order Number: BU-100CL Change Belt Unit message C When the belt unit runs out, the following message appears on the LCD.
Troubleshooting and routine maintenance Replacing the belt unit a Turn off the machine’s power switch. Press the front cover release button and then open the front cover. C b Hold the green handle of the drum unit. Lift the drum unit up and then pull it out until it stops.
c Release the gray lock lever (1) that is on the left side of the machine. Lift the front of the drum unit and pull the drum unit completely out of the machine using the green handles on the drum unit. 1 CAUTION Hold the handles of drum unit when you carry it. DO NOT hold the sides of the drum unit. We recommend that you place the drum unit on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner.
Troubleshooting and routine maintenance d Hold the green parts of the belt unit with both hands and lift the belt unit up, then pull it out. e Unpack the new belt unit, and remove the protective cover and paper. f Put the new belt unit in the machine. Match the h mark on the belt unit to the g mark on the machine. Push down on the green area of the belt unit to lock it in place.
g Put the drum unit back in the machine as follows. 1 Make sure that the gray lock lever (1) is in the up position and put the drum unit in the machine. Push down the gray lock lever (1). Note When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine.
Troubleshooting and routine maintenance 2 Push the drum unit in until it stops. j Press Menu, 5, 5. The LCD shows the part name of the counter that needs to be reset. Machine Info. 5.Reset Menu k Press a or b to choose Belt Unit. Press OK. l m Press 1 to reset the belt unit counter. Press Stop/Exit.
Replacing the waste toner box WARNING DO NOT reuse the waste toner box. DO NOT put the waste toner box into a fire. It could explode, resulting in injuries. Be careful not to spill the toner. DO NOT inhale or allow it to get into your eyes. CAUTION Handle the waste toner box carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once. a 118 Press the front cover release button and then open the front cover. C b Hold the green handle of the drum unit.
Troubleshooting and routine maintenance c Release the gray lock lever (1) that is on the left side of the machine. Lift the front of the drum unit and pull the drum unit completely out of the machine using the green handles on the drum unit. 1 CAUTION Hold the handles of drum unit when you carry it. DO NOT hold the sides of the drum unit. We recommend that you place the drum unit on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner.
d Hold the green parts of the belt unit with both hands and lift the belt unit up, then pull it out. e Remove the waste toner box from the machine using the green handle. Note Discard the used waste toner box according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposable office.
Troubleshooting and routine maintenance g Put the belt unit back in the machine. Match the h mark on the belt unit to the g mark on the machine. Push down on the green area of the belt unit to lock it in place. h Put the drum unit back in the machine as follows. 1 Make sure that the gray lock lever (1) is in the up position and put the drum unit in the machine. Push down the gray lock lever (1).
2 Note Push the drum unit in until it stops. When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine. 2 1 2 i 1 122 Close the front cover of the machine.
Troubleshooting and routine maintenance Packing and shipping the machine Make sure that you have the following parts for repacking: C If for any reason you must move or ship your machine, carefully re-pack the machine in the original packing material to avoid any damage during transport. If you do not pack the machine properly, you could void your warranty. The machine should be adequately insured with the carrier.
Repacking the machine a Turn off the machine’s power switch, and unplug all the cables from the machine. Unplug the power cord from the AC power outlet. b Press the front cover release button and then open the front cover. 124 C c Hold the green handle of the drum unit. Lift the drum unit up and then pull it out until it stops.
Troubleshooting and routine maintenance d Release the gray lock lever (1) that is on the left side of the machine. Lift the front of the drum unit and pull the drum unit completely out of the machine using the green handles on the drum unit. CAUTION Hold the handles of the drum unit when you carry it. DO NOT hold the sides of the drum unit.
g Hold the green parts of the belt unit with both hands and lift the belt unit up, then pull it out. CAUTION We recommend that you place the belt unit on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner. 126 h Remove the waste toner box from the machine using the green handle and place it into the plastic bag included in the carton. i Put the belt unit back in the machine.
Troubleshooting and routine maintenance j Insert the original orange packing material for locking the belt unit as shown in the illustration. l Put the drum unit back in the machine as follows. 1 Make sure that the gray lock lever (1) is in the up position and put the drum unit in the machine. Push down the gray lock lever (1). 1 k Put a piece of paper (letter or A4) on the belt unit to prevent damage to the belt unit.
2 Note When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine. Push the drum unit back in until it stops. 2 1 2 1 128 m Insert the original orange packing material for the drum unit until as shown in the illustration, and then close the front cover.
Troubleshooting and routine maintenance n Two people should place the machine into the plastic bag and put the machine on the styrofoam pieces (1) in the lower carton (2). Put the upper carton (3) over the machine and the lower carton. Match the joint holes (4) of the upper carton to the joint holes (5) of the lower carton. o Put the two styrofoam pieces for the toner cartridges on the top of the machine.
q Put the four joints (1) into the holes of the carton using steps A and B as shown below. Machine information Checking the serial number C C You can see the machine’s serial number on the LCD. a 1 Press Menu, 5, 1. Machine Info. 1.Serial No. b A 1 Press Stop/Exit. Checking the page counters B r Close the carton and tape it shut. You can see the machine’s page counters for printed pages, copies, reports and lists or a summary total. a Press Menu, 5, 2. Machine Info. 2.
Troubleshooting and routine maintenance Checking the remaining life of parts C You can view the remaining life of these parts on the LCD. a Press Menu, 5, 4. Machine Info. 4.Parts Life b Press a or b to choose 1.Drum, 2.Belt Unit, 3.PF Kit MP, 4.PF Kit 1, 5.Fuser or 6.Laser. Press OK. Drum Remaining: XX% c Press Stop/Exit. Note The life check of a part will be accurate only if that part’s life counter was reset when the new part was installed.
D Menu and features On-screen programming D Menu keys D Your machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys. We have created step by step on-screen instructions to help you program your machine. Simply follow the steps as they guide you through the menu selections and programming options. Menu table D Access the menu. You can program your machine by using the Menu table on page 134. These pages list the menu selections and options.
Menu and features How to access the menu mode a b D Press Menu. Choose an option. Press 1 for General Setup menu. Press 2 for Copy menu. Press 3 for Printer menu. Press 4 for LAN menu. Press 5 for Machine Info. menu. You can also scroll through each menu level by pressing a or b for the direction you want. c Press OK. The LCD will then show the next menu level. d Press a or b to scroll to your next menu selection. e Press OK.
Menu table D The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK to accept to exit Main Menu Submenu Menu Selections Options Descriptions 1.General Setup 1.Paper Type 1.MP Tray Thin Sets the type of paper in the MP tray. 21 Sets the type of paper in the paper tray. 21 Sets the size of the paper in the multi-purpose tray. 21 Sets the size of the paper in the paper tray. 21 Plain* Page Thick Thicker Recycled Paper 2.Tray#1 Thin Plain* Recycled Paper 2.
Menu and features Main Menu Submenu Menu Selections Options Descriptions 1.General Setup 3.Beeper — Off Adjusts the volume level of the beeper. 22 Increases the page yield of the toner cartridge. 23 Conserves power. 23 Selects the tray that will be used for Copy mode. 22 Selects the tray that will be used for PC print. 22 Adjusts the contrast of the LCD. 23 Low (continued) Page Med* High 4.Ecology 1.Toner Save On 2.Sleep Time (000-240) Off* 005Min* 5.Tray Use 1.
Main Menu Submenu Menu Selections Options Descriptions 2.Copy 4.Color Adjust 1.Red b -nnnno+ a Adjusts the red color for copies. (continued) b -nnnon+ a Page 30 b -nnonn+ a* b -nonnn+ a b -onnnn+ a 2.Green b -nnnno+ a b -nnnon+ a Adjusts the green color for copies. b -nnonn+ a* b -nonnn+ a b -onnnn+ a 3.Blue b -nnnno+ a b -nnnon+ a Adjusts the blue color for copies. b -nnonn+ a* b -nonnn+ a b -onnnn+ a 3.Printer 1.Emulation — Auto* HP LaserJet Chooses the emulation mode.
Menu and features Main Menu Submenu Menu Selections Options Descriptions Page 3.Printer 6.Auto Regist. 1.Registration 1.Start Adjust the print position of each color automatically. See Software User’s Guide on the CD-ROM. (continued) 2.Exit 2.Frequency Low Medium* Set the interval time you want to carry out the auto registration. High Off 7.Manual Regist. 1.Print Chart — Print the chart to manually check the registration of the colors. 2.Set Regist.
Main Menu Submenu Menu Selections Options Descriptions Page 4.LAN 1.TCP/IP 7.WINS Server (Primary) (continued) (continued) Specifies the IP address of the primary or secondary WINS server. See Network User’s Guide on the CD-ROM. 000.000.000.000 (Secondary) 000.000.000.000 8.DNS Server (Primary) 000.000.000.000 Specifies the IP address of the primary or secondary DNS server. (Secondary) 000.000.000.000 9.APIPA On* Off 0.
Menu and features Main Menu Submenu Menu Selections Options Descriptions 5.Machine Info. 1.Serial No. — — You can check the serial number of your machine. 130 2.Page Counter — Total You can check the number of total pages the machine has printed during its life. 130 List Copy Page Print 3.User Settings — — You can print a list of your settings including the network configuration. 23 4.Parts Life 1.Drum — You can check the percentage of a machine part’s life that remains available.
Entering text D When setting certain menu selections, you will need to type text characters. The numeric keys have letters printed on them. The keys: # and l do not have printed letters because they are used for special characters. Press the appropriate numeric key the required number of times to access the characters below: For setting Scan to FTP menu options Press Key one time two times three times four times five times six times seven times eight times nine times 1 @ . / 1 @ .
Menu and features Special characters and symbols Press l or #, then press d or c to move the cursor to the symbol or character you want. Press OK to choose it. The symbols and characters below will appear depending on your menu selection. Press l for (space) ! " # $ % & ' ( ) l + , - .
E Specifications E General E Memory Capacity 64 MB ADF (automatic document feeder) Up to 35 pages (Staggered) [20 lb (80 g/m2)] Recommended Environment for Best Results: Temperature: 68° F to 86° F (20 to 30° C) Humidity: 50% - 70% Paper: Xerox 4200 (20 lb/Letter) Paper Tray 250 Sheets [20 lb (80 g/m2)] Printer Type Laser Print Method Electrophotography by semiconductor laser beam scanning LCD (liquid crystal display) 16 characters × 2 lines Power Source 110-120 V AC 50/60 Hz Power Con
Specifications Print media Paper Input E Paper Tray Paper Type: Plain paper, Thin paper or Recycled paper Paper Size: Letter, A4, B5, A5, B6, A6, Executive, Legal and Folio Paper Weight: 16 to 28 lb (60 to 105 g/m2) Maximum paper tray capacity: Up to 250 sheets of 20 lb (80 g/m2) plain paper Multi-purpose tray (MP tray) Paper Type: Plain paper, Thin paper, Thick paper, Recycled paper, Bond paper, Envelopes or Labels Paper Size: Width: 2.75 to 8.5 in. (69.9 to 215.9 mm) Length: 4.
Copy Copy Speed E Up to 17 pages/minute (Letter size) (Black) 1 2 Up to 17 pages/minute (Letter size) (Color) 1 2 Color/Monochrome Yes/Yes Document Size ADF Width: 5.8 to 8.5 in. (148 to 215.9 mm) ADF Height: 5.8 to 14 in. (148 to 355.6 mm) Scanner Glass Width: Max. 8.5 in. (215.9 mm) Scanner Glass Height: Max. 11.7 in. (297 mm) Copy Width: Max. 8.26 in.
Specifications Scan E Color/Monochrome Yes/Yes TWAIN Compliant Yes (Windows® 2000 Professional/XP/ XP Professional x64 Edition/Windows Vista®) Mac OS® X 10.2.4 or greater WIA Compliant Yes (Windows® XP/Windows Vista ®) Color Depth 24 bit color Resolution Up to 19200 × 19200 dpi (interpolated) 1 Up to 1200 × 2400 dpi (optical) 2 Up to 1200 x 600 dpi (optical) 3 Document Size ADF Width: 5.8 to 8.5 in. (148.0 to 215.9 mm) ADF Height: 5.8 to 14 in. (148.0 to 355.
Print Emulations E PCL6 BR-Script (PostScript) Level 3 Printer Driver Host-Based Driver for Windows® 2000 Professional/ XP/XP Professional x64 Edition/Windows Vista ®/ Windows Server® 2003 (print only via network) BR-Script (PPD file) for Windows ® 2000 Professional/ XP/XP Professional x64 Edition/Windows Vista ® Macintosh® Printer Driver for Mac OS® X 10.2.4 or greater BR-Script (PPD file) for Mac OS® X 10.2.
Specifications Computer requirements E Minimum System Requirements and Supported PC Software Functions Computer Platform & Operating System Version Windows® Operating System Supported PC PC Interface Software Functions Processor Minimum Speed Minimum Recommended Available Hard RAM RAM Disk Space For Drivers Windows® 2000 Printing, USB, Intel® Pentium® Scanning 10/100 BaseTx or equivalent (Ethernet) Professional 3 64 MB Windows® XP Home 1 3 128 MB For Applications 256 MB 150 MB 310 MB Windows®
Consumable items Toner Cartridge Life E Standard Toner Cartridges: TN-110BK (Black): 2,500 pages 1 TN-110C, TN-110M, TN-110Y (Cyan, Magenta, Yellow): 1,500 pages 1 High-Yield Toner Cartridges: TN-115BK (Black): 5,000 pages 1 TN-115C, TN-115M, TN-115Y (Cyan, Magenta, Yellow): 4,000 pages 1 Drum Unit Life Expectancy DR-110CL: Approx. 17,000 pages 2 Belt Unit BU-100CL: Approx. 50,000 pages 3 Waste Toner Box WT-100CL: Approx. 20,000 pages 4 1 Approx.
Specifications Ethernet wired network E Network board model name NC-6500h LAN You can connect your machine to a network for Network Printing and Network Scanning 1 Support for Windows® 2000 Professional, Windows® XP, Windows® XP Professional x64 Edition, Windows Vista ®, Windows Server ® 2003 and Windows Server® 2003 x64 Edition 1 Mac OS® X 10.2.
F Glossary F This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) The document can be placed in the ADF and scanned one page at a time automatically. Temporary settings You can select certain options for each copy without changing the default settings. Beeper Volume Volume setting for the beep when you press a key or make an error.
G Index A Accessories and supplies .......................... ii ADF (automatic document feeder) using .....................................................18 Apple® Macintosh® See Software User’s Guide on the CD-ROM. out of memory ...................................... 32 quality ................................................... 29 single .................................................... 26 sort (ADF only) ..................................... 29 temporary settings ................................
H N HELP LCD messages ...................................132 Menu Table ................................ 132, 134 using menu keys .................................132 N in 1 (page layout) ................................. 31 Network printing See Network User’s Guide on the CD-ROM. scanning See Software User’s Guide on the CD-ROM. J Jams document ..............................................69 paper .....................................................70 Job Cancel key ..................................
R T Reducing copies ...................................................27 Replacing belt unit ...................................... 112, 113 drum unit .............................................106 toner cartridge .....................................101 waste toner box ......................... 117, 118 Resolution copy ....................................................144 print .....................................................146 scan ....................................................
EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications.
Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com/ These machines are made for use in the USA and Canada only. We cannot recommend using them overseas because the power requirements of your Digital Copier/Printer may not be compatible with the power available in foreign countries.
