USER’S GUIDE DCP-9010CN Version 0 UK/IRE
If you need to call Customer Service Please complete the following information for future reference: Model Number: DCP-9010CN Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.
Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
Table of Contents Section I 1 General General information 2 Using the documentation .......................................................................................2 Symbols and conventions used in the documentation ....................................2 Accessing the Software User’s Guide and Network User’s Guide ........................3 Viewing documentation ...................................................................................3 Accessing Brother Support (For Windows®) ............
Section II Copy 4 Making copies 26 How to copy .........................................................................................................26 Copy mode ....................................................................................................26 Making a single copy ..................................................................................... 26 Making multiple copies ..................................................................................26 Stop copying...........
C Troubleshooting and routine maintenance 43 Troubleshooting ...................................................................................................43 If you are having difficulty with your machine ................................................43 Improving the print quality .............................................................................48 Error and maintenance messages.......................................................................55 Document jams.......................
E Specifications 113 General ..............................................................................................................113 Print media.........................................................................................................115 Copy ..................................................................................................................116 Scan ..................................................................................................................
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Section I General General information Loading paper and documents General Setup I 2 9 23
1 General information Using the documentation WARNING 1 Warnings tell you what to do to prevent possible personal injury. Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation. Bold Italics Courier New 2 Bold style identifies keys on the machine control panel or computer screen.
General information Accessing the Software User’s Guide and Network User’s Guide c 1 This User’s Guide does not contain all the information about the machine such as how to use the advanced features of Printer, Scanner, and Network. When you are ready to learn detailed information about these operations, read the Software User’s Guide and Network User’s Guide.
Chapter 1 How to find scanning instructions 1 There are several ways you can scan documents. You can find the instructions as follows: Software User’s Guide: 1 Viewing documentation (Macintosh) a Turn on your Macintosh. Insert the Brother CD-ROM labelled Macintosh into your CD-ROM drive. b The following window will appear. c d e Double-click the Documentation icon.
General information How to find scanning instructions 1 There are several ways you can scan documents. You can find the instructions as follows: Software User’s Guide: 1 Scanning in Chapter 8 Using ControlCenter2 in Chapter 9 1 1 You can find all the contacts you will need, such as Web support (Brother Solutions Center) and on the Brother CD-ROM. Click Brother Support on the main menu.
Chapter 1 Control panel overview 1 1 2 3 4 Stack Copies:01 100% nnonn Auto 10 1 Copy and Print keys: Copy keys: Options You can quickly and easily choose temporary settings for copying. Enlarge/Reduce Reduces or enlarges copies. Quality Lets you change the quality for the next copy. Print keys: Secure You can print data saved in the memory when you enter your four-digit password. (For details about using the Secure key, see the Software User’s Guide on the CD-ROM.
General information 4 5 6 1 7 es:01 Auto 8 5 Clear/Back Deletes entered data or lets you cancel the current setting. OK Lets you store your settings in the machine. Selection keys: d or c Press to scroll backwards or forwards through menu selections. a or b Press to scroll through the menus and options. 6 Numeric keys Use these keys to enter text. 7 Stop/Exit Stops an operation or exits from a menu. 8 Start: Colour Lets you start making copies in full colour.
Chapter 1 Data LED indications 1 The Data LED (light emitting diode) will flash depending on the machine’s status. LED Machine Status Description Ready Mode The machine is ready to print, in sleep mode, there is no print data, or the power switch is off. Receiving Data The machine is either receiving data from the computer, processing data in memory, or printing data. Data Remaining in Memory Print data remains in the machine memory.
2 Loading paper and documents Loading paper and print media b 2 The machine can feed paper from the standard paper tray. 2 While pressing the green paper-guide release lever (1), slide the paper guides to fit the paper size you are loading in the tray. Make sure that the guides are firmly in the slots. When you put paper into the paper tray, note the following: If your application software supports paper size selection on the print menu, you can select it through the software.
Chapter 2 c Fan the stack of paper well to avoid paper jams and misfeeds. d Put paper in the tray, and make sure that the paper is below the maximum paper mark (1). The side to be printed on must be face down. 1 IMPORTANT Make sure the paper guides touch the sides of the paper so it will feed correctly. If you do not do this, it may cause damage to your machine. e 10 Put the paper tray firmly back in the machine. Make sure that it is completely inserted into the machine.
Loading paper and documents Loading paper in the manual feed slot b Open the manual feed slot cover. 2 You can load envelopes and special print media one at a time into this slot. Use the manual feed slot to print or copy on labels, envelopes or thicker paper. Printing on plain paper, recycled paper or bond paper from the manual feed slot Before loading, press the corners and sides of the envelopes to make them as flat as possible.
Chapter 2 d Using both hands, put one piece of paper in the manual feed slot with the print side face up until the front edge of the paper touches the paper feed roller. Wait until the machine automatically feeds the paper. When you feel the machine pull in the paper, let go. Printing on thick paper, labels, envelopes or small paper 2 When the back output tray is pulled down, the machine has a straight paper path from the manual feed slot through to the back of the machine.
Loading paper and documents c d Open the manual feed slot cover. e Using both hands, put one sheet of paper or one envelope in the manual feed slot until the front edge of the paper or envelope touches the paper feed roller. When you feel the machine pull in the paper, let go. Using both hands, slide the manual feed slot paper guides to the width of the paper that you are going to use.
Chapter 2 Note • Put the paper into the manual feed slot with the side to be printed face up. • You can still use the machine while the scanner is up. To close the scanner, push it down with both hands. • Make sure that the paper or print media (see Acceptable paper and other print media on page 16) is straight and in the correct position on the manual feed slot. If it is not, the paper may not be fed correctly, resulting in a skewed printout or a paper jam.
Loading paper and documents Unprintable area 2 Unprintable area for copies 2 The figures below show unprintable areas. 2 Usage 2 2 Document Size Top (1) Bottom (1) Right (2) Letter 4 mm 4 mm A4 4 mm 3 mm 1 Copy Left (2) 1 Note This unprintable area shown above is for a single copy or a 1 in 1 copy using A4 size paper. The area that cannot be printed on will vary by paper size.
Chapter 2 Acceptable paper and other print media Type and size of paper 2 Print quality may vary according to the type of paper you are using. For best results, follow the instructions below: Use paper made for plain paper copying. Use paper that is 75 to 90 g/m2. DO NOT put different types of paper in the paper tray at the same time because it may cause paper jams or misfeeds. Use long grain paper with a neutral Ph value, and a moisture content of approx. 5%.
Loading paper and documents Paper capacity of the paper trays Paper Tray 2 Paper size Paper types No. of sheets A4, Letter, Legal, Executive, A5, A5 (Long Edge), A6, B5 (ISO), B6 Plain paper, Thin paper and Recycled paper up to 250 [80 g/m2] 2 (ISO) and Folio 1. Manual feed slot (Manual Feed) 1 Width: 76.2 to 220 mm Plain paper, Thin paper, Thick paper, Thicker Length: 116 to 406.4 mm paper, Bond paper, Recycled paper, Envelopes and Labels. 1 sheet [80 g/m2] 1 Envelope Folio size is 215.
Chapter 2 Handling and using special paper The machine is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
Loading paper and documents Envelopes 2 Most envelopes will be suitable for your machine. However, some envelopes may have feed and print-quality problems because of the way they have been made. A suitable envelope should have edges with straight, well-creased folds and the leading edge should not be thicker than two sheets of paper. The envelope should lie flat and not be of baggy or flimsy construction.
Chapter 2 • with sealing flaps that have not been folded at purchase • with sealing flaps as shown below • with each side folded as shown below If you use any of the types of envelopes listed above, they may damage your machine. This damage may not be covered under any Brother warranty or service agreement. Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.
Loading paper and documents Loading documents Using the automatic document feeder (ADF) a 2 Unfold the ADF document output support flap (1) and the ADF support flap (2). 2 2 2 The ADF can hold up to 35 pages and feeds each sheet individually. Use standard 80 g/m2 paper and always fan the pages before putting them in the ADF. Recommended environment Temperature: 20 to 30 °C Humidity: 50% - 70% 1 2 b c Fan the pages well. d Adjust the paper guides (1) to fit the width of your document.
Chapter 2 Using the scanner glass You can use the scanner glass to copy or scan pages of a book one page at a time. Documents can be up to 215.9 mm wide and 297 mm long. Note To use the scanner glass, the ADF must be empty. a b 22 Lift the document cover. Using the document guidelines on the left and top, place the document face down in the upper left corner of the scanner glass. 2 c Close the document cover. IMPORTANT If the document is a book or is thick do not slam the cover or press on it.
3 General Setup Paper settings Paper Type 3 3 Set up the machine for the type of paper you are using. This will give you the best print quality. a b c Volume settings 3 Beeper volume 3 When the beeper is on, the machine will beep when you press a key or make a mistake. You can choose a range of volume levels, from High to Off. Press Menu, 1, 1, 1. Press a or b to choose Thin, Plain, Thick, Thicker or Recycled Paper. Press OK. Press Stop/Exit. Paper Size 3 a b Press Menu, 1, 2.
Chapter 3 Ecology features Toner Save 3 3 LCD Contrast You can change the contrast to make the LCD look lighter or darker. You can save toner using this feature. When you set Toner Save to On, prints appear lighter. The default setting is Off. a b Press Menu, 1, 4. a b c Press Stop/Exit. c Press Menu, 1, 3, 1. Press a or b to choose On or Off. Press OK. Press Stop/Exit. Note We do not recommend Toner Save for printing Photo or Greyscale images.
Section II Copy Making copies II 26
4 Making copies How to copy Copy mode 4 4 4 Making multiple copies a b Load your document. c Press Mono Start or Colour Start. 4 Use the numeric keys to enter the number of copies (up to 99). Note 1 Stack/Sort 2 Copy ratio and Copy layout 3 Contrast 4 Quality 5 Number of copies Making a single copy a Load your document in the ADF or on the scanner glass. b Press Mono Start or Colour Start. 26 • To sort your copies, see Sorting copies using the ADF on page 29.
Making copies Copy options (temporary settings) To enlarge or reduce the next copy follow the instructions below: 4 When you want to quickly change the copy settings temporarily for the next copy, use the temporary Copy keys. You can use different combinations. a b Load your document. c d Press Enlarge/Reduce. Press OK. Press a or b to choose Custom(25-400%). 4 Press OK.
Chapter 4 Using the Options key 4 Use the Options key to quickly set the following copy settings temporarily for the next copy.
Making copies Improving copy quality 4 You can choose from a range of quality settings. The default setting is Auto. Auto Auto is the recommended mode for ordinary printouts. Suitable for documents that contain both text and photographs. Photo Suitable for copying photographs. Sorting copies using the ADF You can sort multiple copies. Pages will be stacked in the order 1 2 3, 1 2 3, 1 2 3, and so on. a b Load your document in the ADF. c Press Options. Press a or b to choose Stack/Sort. Press OK.
Chapter 4 Adjusting Contrast, Colour and Brightness Contrast Adjust the contrast to help an image look sharper and more vivid. To temporarily change the contrast setting, follow the steps below: a b Load your document. c Press Options. Press a or b to choose Contrast. Press OK. d Press a or b to increase or decrease the contrast. Press OK. e Press Mono Start or Colour Start. c 4 4 To temporarily change the copy brightness setting, follow the steps below: a b Load your document.
Making copies Making N in 1 copies (page layout) h After all the pages have been scanned, press 2 in step f to finish. 4 You can reduce the amount of paper used when copying by using the N in 1 copy feature. This allows you to copy two or four pages onto one page, which lets you save paper. If you are copying from the ADF: 4 Insert your document face up in the direction shown below: 2 in 1 (P) IMPORTANT • Please make sure the paper size is set to A4, Letter, Legal or Folio.
Chapter 4 Out of memory message If the memory becomes full while you are making copies, the LCD message will guide you through the next step. If you get an Out of Memory message while scanning a subsequent page, you will have the option to press Mono Start or Colour Start to copy the pages scanned so far, or to press Stop/Exit to cancel the operation. To gain extra memory: Add optional memory. (See Memory board on page 41.
Section III Software Software and Network features III 34
5 Software and Network features The User’s Guide on the CD-ROM includes the Software User’s Guide and Network User’s Guide for features available when connected to a computer (for example, printing and scanning). These guides have easy to use links that, when clicked, will take you directly to a particular section. b Click on the manual you want (SOFTWARE USER’S GUIDE or NETWORK USER’S GUIDE) from the Top Menu. c Click the heading you would like to view from the list at the left of the window.
Section IV Appendixes Safety and legal Options Troubleshooting and routine maintenance Menu and features Specifications Glossary IV 36 41 43 105 113 124
A Safety and legal Choosing a location Put your machine on a flat, level, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a standard grounded electrical socket. Choose a location where the temperature remains between 10 °C and 32.5 °C and the humidity is between 20% to 80% (without condensation). WARNING DO NOT expose the machine to direct sunlight, excessive heat, open flames, salty or corrosive gasses, moisture or dust.
Safety and legal To use the machine safely A Important safety instructions A 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall socket before cleaning inside of the machine. DO NOT use liquid or aerosol cleaners. Use a dry, lint-free soft cloth for cleaning. 5 DO NOT place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.
15 Unplug this product from the power socket and refer all servicing to Brother Authorized Service Personnel under the following conditions: When the power cord is damaged or frayed. If liquid has been spilled into the product. If the product has been exposed to rain or water. If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions.
Safety and legal Libtiff Copyright and License A Use and Copyright Copyright© 1988-1997 Sam Leffler Copyright© 1991-1997 Silicon Graphics, Inc.
Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. Adobe, Flash, Illustrator, PageMaker, Photoshop, PostScript and PostScript 3 are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
B Options Memory board This machine has 64 MB of standard memory and one slot for optional memory expansion. You can expand the memory up to 576 MB by installing dual in-line memory modules (SO-DIMMs). When you add the optional memory, it increases the performance for both copier and printer operations.
e Hold the SO-DIMM by the edges and align the notches in the SO-DIMM with the protrusions in the slot. Insert the SO-DIMM diagonally (1), then tilt it toward the interface board until it clicks into place (2). 1 f 2 Put the metal (2) and then the plastic (1) SO-DIMM covers back on. 2 1 g Plug the machine’s power cord back into the electrical socket first, and then connect the interface cable. h Turn on the machine’s power switch.
C Troubleshooting and routine maintenance C Troubleshooting C If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/. If you are having difficulty with your machine C Check the chart below and follow the troubleshooting tips.
Printing difficulties (continued) Difficulties Suggestions The machine prints the first couple of pages correctly, then some pages have text missing. Check the settings in your application to make sure that it is set up to work with your machine. The headers or footers appear when the document displays on the screen but they do not show up when it is printed. There is an unprintable area on the top and bottom of the page. Adjust the top and bottom margins in your document to allow for this.
Troubleshooting and routine maintenance Paper handling difficulties Difficulties Suggestions The machine does not load paper. If there is no paper, load a new stack of paper into the paper tray. The LCD shows No Paper or a Paper Jam message. If there is paper in the paper tray, make sure it is straight. If the paper is curled, you should straighten it. Sometimes it is helpful to remove the paper, turn the stack over and put it back into the paper tray.
Network difficulties Difficulties Suggestions Cannot print over a wired Network. If you are having Network problems see the Network User’s Guide on the CD-ROM for more information. Make sure your machine is powered on and is on-line and in the Ready mode. Print the Network Configuration list to see your current Network settings. (See Network Configuration List on page 99.) Reconnect the LAN cable to the hub to verify that the cable and network connections are good.
Troubleshooting and routine maintenance Network difficulties (continued) Difficulties Suggestions The network scanning feature does not work. (Windows Vista®) The network printing feature does not work. (continued) a Click the Start button, Control Panel, Network and Internet, Windows Firewall and click Change settings. b When the User Account Control screen appears, do the following. Users who have administrator rights: Click Continue.
Improving the print quality If you have a print quality problem, print a test page first (Menu, 3, 2, 3). If the printout looks good, the problem is probably not the machine. Check the interface cable connections or try printing a different document. If the printout or test page printed from the machine has a quality problem, check the following steps first. And then, if you still have a print quality problem, check the chart below and follow the recommendation.
Troubleshooting and routine maintenance Examples of poor print quality White streaks or bands down the page Recommendation Wipe the windows of all four LED heads with a dry lint free soft cloth. (See Cleaning the LED heads on page 68.) Clean all four drum units. (See Cleaning the drum unit on page 70.) ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789.
Examples of poor print quality Coloured lines across the page ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789.
Troubleshooting and routine maintenance Examples of poor print quality Toner scatter or toner stain ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Recommendation Check the machine’s environment.
Examples of poor print quality Recommendation All one colour Identify the colour causing the problem and put in a new drum unit. (See Replacing the drum units on page 86.) You may only need to replace one drum unit to solve the print problem. To identify which drum needs to be replaced, please visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Colour misregistration Make sure that the machine is on a solid level surface. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789.
Troubleshooting and routine maintenance Examples of poor print quality Wrinkle Recommendation Change to the recommended type of paper. Make sure that the back cover is closed correctly. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Examples of poor print quality Curled or wavy Recommendation Choose Reduce Paper Curl mode in the printer driver when you do not use our recommended paper. (See Other Print Options (For Windows® printer driver), Advanced options (For Windows® BR-Script printer driver), Print Settings (For Macintosh printer driver) or Printer Features (For Macintosh BR-Script printer driver) in the Software User's Guide on the CD-ROM.
Troubleshooting and routine maintenance Error and maintenance messages C As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. The most common error and maintenance messages are shown below. You can clear most errors and perform routine maintenance messages by yourself.
Error Message Cause Action Cooling Down The temperature of the drum unit or toner cartridge is too hot. The machine will pause its current print job and go into cooling down mode. During the cooling down mode, you will hear the cooling fan running while the LCD shows Cooling Down, and Wait for a while. Make sure that you can hear the fan in the machine spinning and that the exhaust outlet is not blocked by something. The ADF cover is not closed completely.
Troubleshooting and routine maintenance Error Message Cause Action Init Unable XX The machine has a mechanical problem. Do one of the following: Disconnect the machine from the power for several minutes, then reconnect it. If the problem continues, call your Brother dealer. Jam Inside The paper is jammed inside the machine. (See Paper jams on page 61.) Jam Rear The paper is jammed in the back of the machine. (See Paper jams on page 61.
Error Message Cause Action Print Unable XX The machine has a mechanical problem. Do one of the following: Disconnect the machine from the power for several minutes, then reconnect it. If the problem continues, call your Brother dealer. Print Unable 1A One of the issues that can cause this error is that condensation may form inside the machine after a room temperature change. Turn the power switch off and fully open the top cover.
Troubleshooting and routine maintenance Error Message Cause Action Scan Unable XX The machine has a mechanical problem. Do one of the following: Disconnect the machine from the power for several minutes, then reconnect it. If the problem continues, call your Brother dealer. 1 Short paper The paper size detected is shorter than the paper size defined in the print job and the paper size being used requires the back cover to be open.
Document jams C If the document is jammed, follow the steps below. IMPORTANT After removing a jammed document, check that no paper scraps are left in the machine that could cause another jam. Document is jammed in the top of the ADF unit a Take out any paper from the ADF that is not jammed. b c Open the ADF cover. Document is jammed under the document cover a Take out any paper from the ADF that is not jammed. b c Lift the document cover. d e Close the document cover.
Troubleshooting and routine maintenance Paper jams To clear paper jams, please follow the steps in this section. IMPORTANT C Paper is jammed in the Paper Tray C If the LCD shows Jam Tray, follow these steps: a Pull the paper tray completely out of the machine. b Use both hands to slowly pull out the jammed paper. Please confirm that you have installed all toner cartridges and drum units in the machine.
c Make sure the paper is below the maximum paper mark (b) of the paper tray. While pressing the green paperguide release lever, slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots. (See Loading paper in the standard paper tray on page 9.) d Put the paper tray firmly back in the machine. e Press Mono Start or Colour Start to resume printing.
Troubleshooting and routine maintenance Paper is jammed at the back of the machine d Using both hands, gently pull the jammed paper out of the fuser unit. e Close the fuser cover (1). C If the LCD shows Jam Rear, a paper jam has occurred behind the face-up output tray. Follow these steps: a Turn off the machine. Disconnect all cables, and then unplug the power cord from the electrical socket. Leave the machine turned off for 10 minutes to cool down. b Open the back cover.
Paper is jammed inside the machine If the LCD shows Jam Inside, follow these steps: a Turn off the machine. Disconnect all cables, and then unplug the power cord from the electrical socket. b Fully open the top cover by lifting up on the handle (1). C c Take out all the drum unit and toner cartridge assemblies. Repeat this for all the drum unit and toner cartridge assemblies.
Troubleshooting and routine maintenance • To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. e Slide each drum unit and toner cartridge assembly into the machine. Make sure that you match the toner cartridge colour to the same colour label on the machine. Repeat this for all the drum unit and toner cartridge assemblies. C C M Y K d Pull out the jammed paper slowly. C-Cyan M-Magenta Y-Yellow K-Black f g Close the top cover.
Routine maintenance Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure that you clean the inside of the machine. If printed pages are stained with toner, clean the inside of the machine with a dry, lint-free cloth. C Cleaning the outside of the machine a Turn off the machine. Disconnect all cables, and then unplug the power cord from the electrical socket.
Troubleshooting and routine maintenance e c Wipe the inside and the outside of the paper tray with a dry, lint-free soft cloth to remove dust. In the ADF unit, clean the white bar (1) and the scanner glass strip (2) underneath it with a soft lint-free cloth moistened with water. 1 2 f Re-load the paper and put the paper tray firmly back in the machine. g Plug the machine’s power cord back into the electrical socket first, and reconnect all cables. Turn on the machine.
Cleaning the LED heads C c WARNING Wipe the windows of the LED heads (1) with a dry, lint-free cloth. Be careful not to touch the windows of the LED heads (1) with your fingers. DO NOT use any flammable substances, spray or organic solvent/liquids containing alcohol/ammonia to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock. For more information see Important safety instructions on page 37.
Troubleshooting and routine maintenance Cleaning the corona wires If you have print quality problems, clean the corona wires as follows: a b Turn off the machine. Disconnect all cables, and then unplug the power cord from the electrical socket. Fully open the top cover by lifting up on the handle (1).
e Slide each drum unit and toner cartridge assembly into the machine. Make sure that you match the toner cartridge colour to the same colour label on the machine. Cleaning the drum unit Small spots on the printed pages If your printout has any small white or coloured spots, follow the steps below to solve the problem. a Open the manual feed slot cover. b Using both hands, slide the manual feed slot paper guides to the width of the paper that you are going to use.
Troubleshooting and routine maintenance c Using both hands, put one blank sheet of paper in the manual feed slot until the front edge of the paper touches the paper feed roller. Wait until the machine automatically feeds the paper. When you feel the machine pull in the paper, let go. e Drum Cleaning Please Wait f Note • Make sure that the paper is straight and in the correct position on the manual feed slot. If it is not, the paper may not be fed correctly, resulting in a paper jam.
Large spots on the printed pages If your printout has coloured spots at 94 mm intervals, follow the steps below to solve the problem. a Turn off the machine. Disconnect all cables, and then unplug the power cord from the electrical socket. b Fully open the top cover by lifting up on the handle (1). C c See the print sample to identify the colour causing the problem. The colour of the spots is the colour of the drum you should clean.
Troubleshooting and routine maintenance d Push down the green-labelled lock lever (1) and take the toner cartridge out of the drum unit. f Turn the drum unit gear by hand while looking at the surface of the OPC drum (1). 1 1 IMPORTANT Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
h Put the toner cartridge back firmly into the drum unit until you hear it lock into place. i Slide each drum unit and toner cartridge assembly into the machine. Make sure that you match the toner cartridge colour to the same colour label on the machine. h C M Y K Note Make sure that you put in the toner cartridge correctly or it may separate from the drum unit. C-Cyan M-Magenta Y-Yellow K-Black j k 74 Close the top cover of the machine.
Troubleshooting and routine maintenance Cleaning the paper pick-up rollers d Wipe the two pick-up rollers (1) inside of the machine to remove dust. C If you have paper feed problems, clean the paper pick-up rollers as follows: a Turn off the machine. Unplug the power cord from the electrical socket. b Pull the paper tray completely out of the machine. 1 e f Put the paper tray back in the machine. Plug the machine’s power cord back into the electrical socket. Turn on the machine.
e Press Stop/Exit. Manual Registration Note If colour still appears incorrectly after autoregistration, you will need to perform manual registration. • If an error message is displayed, press Stop/Exit and try again. For more information, see Error and maintenance messages on page 55. a b • If you print using Windows® printer driver, you need to perform the calibration from the Windows® printer driver. See Advanced tab in the Software User's Guide on the CD-ROM.
Troubleshooting and routine maintenance Replacing the consumable items C The following messages appear on the LCD in the Ready mode. These messages provide advanced warnings to replace the consumable items before they reach the end of their life. To avoid any inconvenience, you may want to buy spare consumable items before the machine stops printing. LCD messages Consumable item to replace Approximate life How to replace Model name Toner Low Toner cartridge See page 79.
LCD messages Consumable item to replace Approximate life How to replace Model name Replace Toner Toner cartridge See page 79. TN-230BK, TN-230C, TN-230M, TN-230Y 15,000 pages 1 3 4 See page 86. DR-230CL 5 15,000 pages 1 3 4 See page 86.
Troubleshooting and routine maintenance Note • Discard used consumable items according to local regulations. If you choose not to return your used consumable, please discard the used consumable according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office. • We recommend placing used consumable items on a piece of paper to prevent accidentally spilling or scattering the material inside.
b Fully open the top cover by lifting up on the handle (1). d Push down the green-labelled lock lever (1) and take the toner cartridge out of the drum unit. 1 1 WARNING IMPORTANT When the scanner is open, you cannot open the top cover. c Take out the drum unit and toner cartridge assembly for the colour shown on the LCD. DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries.
Troubleshooting and routine maintenance IMPORTANT • We recommend that you place the drum unit and toner cartridge assembly on a clean, flat, level, stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
f Unpack the new toner cartridge. Gently shake it from side to side several times to distribute the toner evenly inside the cartridge. CAUTION HOT SURFACE Put the toner cartridge in the drum unit immediately after you have removed the protective cover. To prevent any degradation to the print quality, DO NOT touch the shaded parts shown in the illustrations. IMPORTANT • Unpack the toner cartridge just before you put it in the machine.
Troubleshooting and routine maintenance g Pull off the protective cover. h Put the new toner cartridge firmly into the drum unit until you hear it lock into place. i Slide the drum unit and toner cartridge assembly into the machine. Make sure that you match the toner cartridge colour to the same colour label on the machine. C M Y K C h C-Cyan M-Magenta Y-Yellow K-Black Note Make sure that you put in the toner cartridge correctly or it may separate from the drum unit.
j k Close the top cover of the machine. Plug the machine’s power cord back into the electrical socket first, and reconnect all cables. Turn on the machine. Note DO NOT turn off the machine or open the top cover until the LCD returns to the Ready mode. IMPORTANT While removing the drum unit, handle it carefully because it may contain toner. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once. 84 Drum units A new drum set (model no.
Troubleshooting and routine maintenance Drum End Soon messages Drums End Soon C Replace Drums messages When the following message appears on the LCD, you need to replace the drum kit: If the LCD shows Drums End Soon, it means the drum kit is near the end of its life. Buy a new drum kit (DR-230CL) and have it ready before you get a Replace Drums message. To replace the drum units, see Replacing the drum units on page 86.
IMPORTANT Note If only the specified drum needs to be replaced, the LCD shows the Replace Drum(X) message. (X) indicates the drum unit colour that you need to replace. ((K)=Black, (Y)=Yellow, (M)=Magenta, (C)=Cyan.) During the normal lifespan of a drum kit the Replace Drum(X) message will not appear. The message will only refer to a specific drum if a single unit has been replaced previously due to damage or error. Replacing the drum units When the scanner is open, you cannot open the top cover.
Troubleshooting and routine maintenance WARNING DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries. • To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. DO NOT use cleaning materials that contain ammonia, alcohol, any type of spray, or any type of flammable substance to clean the outside or inside of the machine. Doing this may cause a fire or electrical shock. See Routine maintenance on page 66 for how to clean the machine.
e Unpack the new drum unit and remove the protective cover. g Slide the drum unit and toner cartridge assembly into the machine. Make sure that you match the toner cartridge colour to the same colour label on the machine. IMPORTANT Unpack the drum unit just before you put it in the machine. Exposure to direct sunlight or room light may damage the drum unit. f Put the toner cartridge firmly into the new drum unit until you hear it lock into place.
Troubleshooting and routine maintenance Resetting the drum counter C When you replace a drum unit with a new one, you need to reset the drum counter by completing the following steps: a b c d e Replace Belt message C When the following message appears on the LCD, you need to replace the belt unit: Replace Belt Plug the machine’s power cord back into the electrical socket first, and reconnect all cables. Turn on the machine. IMPORTANT • DO NOT touch the surface of the belt unit.
c Take out all the drum unit and toner cartridge assemblies. IMPORTANT • We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. • Handle the toner cartridge carefully.
Troubleshooting and routine maintenance d Hold the green handle of the belt unit and lift the belt unit up, then pull it out. IMPORTANT To avoid print quality problems, DO NOT touch the shaded parts shown in the illustration.
e Unpack the new belt unit and put the new belt unit in the machine. f Slide each drum unit and toner cartridge assembly into the machine. Make sure that you match the toner cartridge colour to the same colour label on the machine. Repeat this for all the drum unit and toner cartridge assemblies. h C M Y K C-Cyan M-Magenta Y-Yellow K-Black g 92 Close the top cover of the machine.
Troubleshooting and routine maintenance When you replace a belt unit with a new one, you need to reset the belt unit counter by completing the following steps: a Plug the machine’s power cord back into the electrical socket first, and reconnect all cables. Turn on the machine. b c Press Menu, 5, 6. d e Replace WT Box message C When the following message appears on the LCD, you need to replace the waste toner box: Replace WT Box IMPORTANT DO NOT reuse the waste toner box.
c Take out all the drum unit and toner cartridge assemblies. IMPORTANT • We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. • Handle the toner cartridge carefully.
Troubleshooting and routine maintenance d Hold the green handle of the belt unit and lift the belt unit up, then pull it out. IMPORTANT To avoid print quality problems, DO NOT touch the shaded parts shown in the illustration.
e Remove the orange packing material and discard it. f Hold the green handle of the waste toner box and remove the waste toner box from the machine. h CAUTION Handle the waste toner box carefully in case you accidentally spill or scatter toner. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once. Note Discard the used waste toner box according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office.
Troubleshooting and routine maintenance g Unpack the new waste toner box and put it in the machine. h Put the belt unit in the machine. i Slide each drum unit and toner cartridge assembly into the machine. Make sure that you match the toner cartridge colour to the same colour label on the machine. Repeat this for all the drum unit and toner cartridge assemblies. C h C M Y K C-Cyan M-Magenta Y-Yellow K-Black j Close the top cover of the machine.
Replacing periodic maintenance parts The periodic maintenance parts will need to be replaced regularly to maintain the print quality. The parts listed below will have to be replaced after printing approximately 50,000 pages 1. Please call your Brother dealer when the following messages appear on the LCD. 1 A4 or Letter size single-sided pages. LCD message Description Replace PF Kit Replace the paper feeding kit for the paper tray. Replace Fuser Replace the fuser unit.
Troubleshooting and routine maintenance Network Configuration List C The Network Configuration List is a report listing the current network configuration including the network print server settings. 1 Network You can reset the print server back to its default factory settings such as the password and IP address information. Node name: Node name appears in the Network Configuration List. The default node name is “BRNXXXXXXXXXXXX”.
How to reset the machine a Press Menu, 1, 6. General Setup 6.Reset b Press a or b to choose the reset function you want to use. Press OK. c Do one of the following; C Packing and shipping the machine When you transport the machine, use the packing materials that came with your machine. If you do not pack the machine correctly, you could void your warranty.
Troubleshooting and routine maintenance WARNING This machine is heavy and weighs approximately 22.7 kg. To prevent injuries use at least two people to lift the machine. Be careful not to pinch your fingers when you put the machine back down. CAUTION DO NOT touch the shaded parts shown in the illustrations. IMPORTANT Make sure that the machine has fully cooled down by leaving it disconnected from the power for at least 30 minutes before packing. a b Turn off the machine.
f Remove the belt unit by holding the green handle and lifting the belt unit up and out of the machine. h Reinstall the belt unit back in the machine. h h g 102 Remove the waste toner box from the machine, and then put it in a plastic bag and seal the bag completely. i Reinstall the original packing material into the machine.
Troubleshooting and routine maintenance j Close the top cover. k Put the waste toner box and one drum unit and toner cartridges assembly in the Styrofoam piece. l m Put the machine and the Styrofoam pieces into the carton. Match the front side of the machine to the “FRONT” mark on the Styrofoam pieces. Put the Styrofoam pieces for the drum unit and toner cartridge assemblies on the top of the machine.
o Put the four carton trays on the top. p Close the carton and tape it shut.
D Menu and features On-screen programming D Menu keys D D Your machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys. We have created step by step on-screen instructions to help you program your machine. Simply follow the steps as they guide you through the menu selections and programming options. Menu table Access the menu. D Go to the next menu level. You can program your machine by using the Menu table on page 107.
How to access the menu mode a b Press Menu. Choose an option. Press 1 for General Setup menu. Press 2 for Copy menu. Press 3 for Printer menu. Press 4 for Network menu. Press 5 for Machine Info. menu. You can also scroll through each menu level by pressing a or b for the direction you want. c Press OK when the option you want appears on the LCD. The LCD will then show the next menu level. d Press a or b to scroll to your next menu selection. e Press OK.
Menu and features Menu table D The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK to accept to exit Main Menu Submenu Menu Selections Options Descriptions 1.General Setup 1.Paper 1.Paper Type Thin Sets the type of paper in the paper tray. 23 Sets the size of the paper in the paper tray. 23 Plain* Page Thick Thicker Recycled Paper 2.Paper Size A4* Letter Legal Executive D A5 A5 L A6 B5 B6 Folio 2.
Main Menu Submenu Menu Selections Options Descriptions Page 1.General Setup 5.Document Scan 1.Glass ScanSize A4* Adjusts the scan area of the scanner glass to the size of the document. See Software User’s Guide on the CD-ROM. (Continued) Letter 6.Reset 1.Network 1.Reset 2.Exit 2.All Settings 1.Reset 2.Exit 2.Copy Restores all network settings to factory default. 99 Restores all the machine settings to factory default. 99 0.Local Language — (Choose your language.
Menu and features Main Menu Submenu Menu Selections Options Descriptions 2.Copy 4.Color Adjust 1.Red b -nnnno+ a Adjusts the red colour for copies. (Continued) b -nnnon+ a Page 30 b -nnonn+ a* b -nonnn+ a b -onnnn+ a 2.Green b -nnnno+ a b -nnnon+ a Adjusts the green colour for copies. b -nnonn+ a* b -nonnn+ a b -onnnn+ a 3.Blue b -nnnno+ a b -nnnon+ a Adjusts the blue colour for copies. b -nnonn+ a* b -nonnn+ a b -onnnn+ a 3.Printer 1.
Main Menu Submenu Menu Selections Options Descriptions 3.Printer 7.Manual Regist. 1.Print Chart — Print the chart to manually check the registration of the colours. 2.Set Regist. 1 Magenta Sets the correction value on the chart you printed from Print Chart. (Continued) 2 Cyan Page 76 3 Yellow 4 Magenta 5 Cyan 6 Yellow 7 Magenta 8 Cyan 9 Yellow 4.Network 8.Drum Cleaning — — Carry out cleaning the drum unit to improve the print quality problem. 1.TCP/IP 1.
Menu and features Main Menu Submenu Menu Selections Options Descriptions Page 4.Network 1.TCP/IP 8.DNS Server Primary (Continued) (Continued) Specifies the IP address of the primary or secondary DNS server. See Network User’s Guide on the CD-ROM. [000-255]. [000-255]. [000-255]. [000-255] Secondary [000-255]. [000-255]. [000-255]. [000-255] 9.APIPA On* Off 0.IPv6 On Off* 2.Ethernet — Auto* 100B-FD Automatically allocates the IP address from the linklocal address range.
Entering text D When setting certain menu selections, you will need to type text characters. The numeric keys have letters printed on them. Press the appropriate numeric key the number of times shown in this reference table to access the character you want.
E Specifications E General E Printer Type LED Print Method Electrophotographic LED Memory Capacity 64 MB LCD (liquid crystal display) 16 characters × 2 lines Power Source 220 - 240 V AC 50/60 Hz Power Consumption Peak: 1176 W Copying: Average 480 W 1 Sleep: Average 10 W Standby: Average 75 W Dimensions 401 mm 428 mm 491 mm Weight Without Drum/Toner Unit: 19.9 kg Noise level Sound power Operating (Colour Copying) 2: LWAd = 6.42 Bell (A) (Monochrome Copying): LWAd = 6.
Temperature Humidity ADF (automatic document feeder) Operating: 10 to 32.
Specifications Print media Paper Input E Paper Tray Paper Type: Thin paper, Plain paper or Recycled paper Paper Size: A4, Letter, B5 (ISO), A5, A5 (Long Edge), B6 (ISO), A6, Executive, Legal and Folio Paper Weight: 60 to 105 g/m2 Maximum Paper Tray Capacity: Up to 250 sheets of 80 g/m2 Plain Paper Manual Feed Slot Paper Type: Thin paper, Plain Paper, Thick paper, Thicker paper, Bond paper, Recycled Paper, Envelopes or Labels 1 Paper Size: Width: 76.2 to 220 mm 2 Length:116 to 406.
Copy E Colour/Monochrome Yes/Yes Document Size ADF Width: 148 to 215.9 mm ADF Length: 148 to 355.6 mm Scanner Glass Width: Max. 215.9 mm Scanner Glass Length: Max. 297 mm 1 Copy Width Max.
Specifications Scan E Colour/Monochrome Yes/Yes TWAIN Compliant Yes (Windows® 2000 Professional/Windows® XP/ Windows® XP Professional x64 Edition/Windows Vista®) Mac OS X 10.3.9 or greater 1 WIA Compliant Yes (Windows® XP/Windows Vista®) Colour Depth 24 bit colour Resolution Up to 19200 × 19200 dpi (interpolated) 2 Up to 1200 × 2400 dpi (optical) 2 (From Scanner Glass) Up to 1200 × 600 dpi (optical) 2 (From ADF) Document Size ADF Width: 148.0 to 215.9 mm ADF Length: 148.0 to 355.
Print E Emulations PCL6, BR-Script3 (PostScript®3™) Printer Driver Host-Based Driver for Windows® 2000 Professional/ Windows® XP/Windows® XP Professional x64 Edition/ Windows Vista®/Windows Server® 2003 1/ Windows Server® 2003 x64 Edition 1/Windows Server® 2008 1 BR-Script3 (PPD file) for Windows® 2000 Professional/ Windows® XP/Windows® XP Professional x64 Edition/ Windows Vista®/Windows Server® 2003 1/Windows Server® 2008 1 Macintosh Printer Driver for Mac OS X 10.3.
Specifications Interfaces E USB Use a USB 2.0 interface cable that is no longer than 2 m. 1 2 LAN 3 Use an Ethernet UTP cable category 5 or greater. 1 Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface. 2 Third party USB ports are not supported. 3 See Ethernet wired network on page 122 and the Network User's Guide on the CD-ROM for detailed network specifications.
Computer requirements E Minimum System Requirements and Supported PC Software Functions Computer Platform & Operating System Version Processor Minimum Speed Windows® Operating Windows® 2000 Intel® Pentium® II or equivalent System 1 Professional 4 Minimum Recommended Hard Disk Space RAM RAM to install 64 MB 256 MB For Drivers Supported Supported PC PC Software Interface 3 For Applications Functions 150 MB 310 MB Printing, USB, Scanning 10/100 Base Tx (Ethernet) Windows® XP Home 2 4 Windows®
Specifications Consumable items Toner Cartridge Life Starter Toner Cartridge: E Approx. 1,000 pages (A4) 1 Standard Toner Cartridge: TN-230BK (Black): Approx. 2,200 pages (A4) 1 TN-230C (Cyan): Approx. 1,400 pages (A4) 1 TN-230M (Magenta): Approx. 1,400 pages (A4) 1 TN-230Y (Yellow): Approx. 1,400 pages (A4) 1 Drum Unit DR-230CL 2 DR-230CL-BK 3 DR-230CL-CMY 4 Approx. 15,000 pages (A4) 5 Belt Unit BU-200CL Approx. 50,000 pages (A4) Waste Toner Box WT-200CL Approx.
Ethernet wired network Network board model name NC-6700h LAN You can connect your machine to a network for Network Printing, Network Scanning. 1 Support for Windows® 2000 Professional, Windows® XP, Windows® XP Professional x64 Edition, Windows Vista®, Windows Server® 2003 1, Windows Server® 2003 x64 Edition 1, Windows Server® 2008 1 Mac OS X 10.3.
Specifications Management utilities 4 BRAdmin Light for Windows® 2000 Professional, Windows® XP, Windows® XP Professional x64 Edition, Windows Vista®, Windows Server® 2003, Windows Server® 2003 x64 Edition, Windows Server® 2008 and Mac OS X 10.3.
F Glossary F This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) The document can be placed in the ADF and scanned one page at a time automatically. Temporary settings You can choose certain options for each copy without changing the default settings. Beeper Volume Volume setting for the beep when you press a key or make an error.
G Index A D ADF (automatic document feeder) using .....................................................21 Apple Macintosh See Software User’s Guide on the CD-ROM. Document how to load ..................................... 21, 22 jam ....................................................... 60 Drum unit checking (remaining life) ...................... 99 cleaning .......................................... 69, 70 B Belt unit replacing ...............................................
M P Machine information checking remaining life of parts ............99 page counts ..........................................98 status LED ..............................................8 Macintosh See Software User’s Guide on the CD-ROM. Maintenance, routine ...............................66 checking the remaining life of parts ......99 replacing belt unit ..............................................89 drum units ..........................................84 toner cartridge .............................
R V Reducing copies ...................................................27 Replacing belt unit .................................................89 drum units .............................................84 toner cartridge .......................................79 waste toner box ....................................93 Resolution copy ....................................................116 print .....................................................118 scan ....................................................
The machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support machines purchased in their own countries.
