User Manual

TROUBLESHOOTING AND ROUTINE MAINTENANCE 7 - 1
7
Troubleshooting
Error messages
As with any sophisticated office product, errors may occur. If this
happens, your DCP identifies the problem and displays an error
message. The most common error messages are shown below.
Troubleshooting and routine
maintenance
ERROR MESSAGES
ERROR
MESSAGE
CAUSE ACTION
Change Drum
Soon
The drum unit is near the end of its life. Use the drum unit until you have a
print quality problem; then replace
the drum unit with a new one.
The drum counter was not reset. 1. Open the front cover, and then
press
Clear/Back
.
2. Press 1 to reset.
Check
Original
The documents were not inserted or fed
properly, or document scanned from ADF
was longer than about 90cm.
See
Document jams
on page 7-4.
Check Paper
Check Paper #1
Check Paper #2
The DCP is out of paper or paper is not
properly loaded in the paper tray.
—OR—
The paper is jammed in the DCP.
Refill the paper in the paper tray or
MP tray.
—OR—
Remove the paper and load it again.
See
Paper jams
on page 7-5 and
Paper is jammed in the duplex tray
(For DCP-8045D) on page 7-9.
Check Paper MP
Paper in the MP tray runs out. Reload paper. (See
To load paper or
other media in the multi-purpose
tray (MP tray) (For DCP-8045D) on
page 2-9.)
Check Paper
Size
When you see this error, the paper in the paper
tray does not match the paper size you set in
Menu, 1, 2.
Load the appropriate size paper or
change the default setting.
(See Setting the Paper Type on
page 4-1).
Check Scan
Lock
The scanner lock is locked. Release the scanner lock lever, and
then press Stop/Exit.