User guide

DCP585CW Windows Network Connection Repair Instructions

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keys to choose your network, then press OK. Go to step 10. If your access point is set to not

broadcast the SSID you will have to manually add the SSID name. Continue to step 7.

7. Select using up or down arrow and press OK.

8. Enter a new SSID you wrote down and press OK. The SSID must match the settings of your router

or access point. See the section at the bottom labeled ENTERING TEXT.

9. Press up or down arrow key to choose INFRASTRUCTURE, and then press OK.

10. Use the up or down arrow, and OK keys to choose one of the options below: If your network is

configured for Authentication and Encryption you MUST match the settings used for your network.

a. NO AUTHENTICATION OR ENCRYPTION: Scroll to OPEN SYSTEM, and press OK. Scroll to

NONE for Encryption Type and press OK. Press PLUS (+) for YES to apply your settings. Go

to step 13.

b. NO AUTHENTICATION WITH WEP ENCRYPTION: Scroll to OPEN SYSTEM, and press OK. Scroll

to WEP for the Encryption Type and press OK. Continue to step 11.

c. AUTHENTICATION WITH WEP ENCRYPTION: Scroll to SHARED KEY, and press OK. Continue

to step 11.

d. AUTHENTICATION WITH WPA/WPA2-PSK (TKIP or AES) ENCRYPTION: Scroll to WPA/WPA2-

PSK, press OK. Go to step 12.

11. Scroll to the appropriate key number and press OK:

a. Enter the WEP key you wrote down earlier. See the section at the bottom labeled ENTERING

TEXT.

b. Press OK when you have entered all the characters.

c. Press PLUS (+) for YES to apply your settings. Go to step 13.

Note: Most access points and routers can store more than one key, but they will

only use one at any time for authentication and encryption.

12. Scroll to TKIP or AES for Encryption Type and press OK.

a. Enter the WPA/WPA2-PSK Password you wrote down earlier. See the section at the bottom

labeled ENTERING TEXT.

b. Press OK when you have entered all the characters.

c. Press PLUS (+) for YES to apply your settings. Continue to step 13.

13. Your machine will now try to connect to your wireless network using the information you have

entered. If successful, CONNECTED will appear on the LCD. A four level indicator at the top of your

machine’s LCD will show the wireless signal strength of your access point or router. If CONNECTION

FAILED is displayed then the print server has not successfully connected to your router or access

point. Make sure your access point is on, and verify your network settings. You must perfectly match

your router’s security settings in order for the Brother machine to connect properly. If you are not

certain of this information, contact your router manufacturer or network admin to verify these

settings. (NOTE: For the WPA2-PSK protocol, the Brother machine only supports AES. If you

are using TKIP with this protocol you will receive this error). Verify your Network Settings in

step 1 and try connecting from Step 2 again. You may need to contact your router manufacturer or

network admin to verify these settings.

14. Once the machine is connected the machine will automatically acquire the correct TCP/IP address

information from your access point (router) if DHCP is enabled (DHCP is normally enabled as default

for most access point routers). If DHCP is not enabled, you will have to manually configure the IP

address, subnet mask, and default gateway of the machine to suit your network. Refer back to PART

3 to verify that the computer and Brother machine can communicate with each other.