USER’S GUIDE DCP-395CN Version 0 ARL/ASA/NZ
If you need to call Customer Service Please complete the following information for future reference: Model Number: DCP-395CN Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.
Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
Table of Contents Section I 1 General General Information 2 Using the documentation .......................................................................................2 Symbols and conventions used in the documentation ....................................2 Accessing the Software User’s Guide and Network User’s Guide ........................2 Viewing Documentation...................................................................................2 Accessing Brother Support (Windows®) .................
Section II Copy 4 Making copies 26 How to copy .........................................................................................................26 Making a single copy ..................................................................................... 26 Making multiple copies ..................................................................................26 Stop copying..................................................................................................26 Copy options...........
PhotoCapture Center™ print settings..................................................................47 Print Speed and Quality.................................................................................48 Paper options ................................................................................................48 Adjusting Brightness, Contrast and Colour....................................................49 Cropping ...................................................................................
B Troubleshooting and Routine Maintenance 71 Troubleshooting ................................................................................................... 71 If you are having difficulty with your machine ................................................ 71 Error and Maintenance messages.......................................................................76 Error animation ..............................................................................................79 Printer jam or paper jam ....
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Section I General General Information Loading paper and documents General setup I 2 9 21
1 General Information Using the documentation Electrical Hazard icons alert you to a possible electrical shock. 1 Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation. Bold Bold typeface identifies specific button on the machine’s control panel, on the computer screen.
General Information a Turn on your PC. Insert the Brother CD-ROM into your CD-ROM drive. Note If the Brother screen does not appear automatically, go to My Computer (Computer), double-click the CD-ROM icon, and then double-click start.exe. b If the model name screen appears, click your model name. c If the language screen appears, click your language. The CD-ROM Top Menu will appear. How to find Scanning instructions 1 There are several ways you can scan documents.
Chapter 1 Viewing Documentation (Macintosh) a How to find Scanning instructions 1 Turn on your Macintosh. Insert the Brother CD-ROM into your CD-ROM drive. The following window will appear. There are several ways you can scan documents. You can find the instructions as follows: Software User’s Guide Scanning (Mac OS X 10.3.9 - 10.5.x) ControlCenter2 (Mac OS X 10.3.9 - 10.5.x) Network Scanning (Mac OS X 10.3.9 - 10.5.
General Information Accessing Brother Support (Windows®) 1 1 You can find all the contacts you will need, such as Web support (Brother Solutions Center) on the Brother CD-ROM. Click Brother Support on the Top Menu. The following screen will appear: To access our web site (http://www.brother.com), click Brother Home Page. For the latest news and product support information (http://solutions.brother.com), click Brother Solutions Center.
Chapter 1 Control panel overview 1 8 9 7 6 5 01 Quality Enlarge/Reduce Ratio: Paper Type ype Normal 100% Plain Paper Mem. 1 1 LCD (liquid crystal display) Displays messages on the screen to help you set up and use your machine. Also, you can adjust the angle of the LCD screen by lifting it. 2 Number of Copies Use this key to make multiple copies. 3 Menu keys: d or c Press to scroll backward or forward to a menu selection. Also, press to choose options.
General Information 8 Mode keys: Scan Lets you access Scan mode. Photo Capture LCD display indications 1 Lets you access PhotoCapture Center™ mode. 9 1 The LCD display shows the mode the machine is in, the current settings, and the available ink volume. 1 01 Warning LED Quality Enlarge/Reduce Ratio: Paper Type ype Turns orange and blinks when the LCD displays an error or an important status message. Normal 100% Plain Paper Mem. 2 1 Ink indicator Lets you see the available ink volume.
Chapter 1 Basic Operations 1 The following steps show how to change a setting in the machine. In this example the Paper Type setting is changed from Plain Paper to Inkjet Paper. a b Warning LED indications The Warning LED (light emitting diode) is a light that shows the status of the machine, as shown in the table. Press Menu. Press a or b to choose General Setup. General Setup Network Print Reports Machine Info. Initial Setup LED MENU Select & Press OK Press OK.
2 Loading paper and documents Loading paper and other print media Note To print on Photo (10 × 15 cm) or Photo L (89 × 127 mm) paper, you must use the photo paper tray. (See Loading photo paper on page 13.) a c 2 2 With both hands, gently press and slide the paper side guides (1) and the paper length guide (2) to fit the paper size. Make sure that the triangular marks (3) on the paper side guides (1) and paper length guide (2) line up with the marks for the paper size you are using.
Chapter 2 e Note When you use Legal size paper, press and hold the universal guide release button (1) as you slide out the front of the paper tray. Gently put the paper into the paper tray print side down and top edge in first. Check that the paper is flat in the tray. 1 IMPORTANT Be careful that you do not push the paper in too far; it may lift at the back of the tray and cause feed problems. d Fan the stack of paper well to avoid paper jams and misfeeds.
Loading paper and documents g Close the output paper tray cover. Loading envelopes and postcards 2 About envelopes 2 Use envelopes that weigh between 80 to 95 gsm. Some envelopes need margin settings to be set in the application. Make sure you do a test print first before printing many envelopes. h Slowly push the paper tray completely into the machine. IMPORTANT DO NOT use any of the following types of envelopes, as they will cause paper feed problems: • That are of a baggy construction.
Chapter 2 How to load envelopes and postcards a Before loading, press the corners and sides of envelopes or postcards to make them as flat as possible. IMPORTANT If envelopes or postcards are ‘doublefeeding,’ put one envelope or postcard in the paper tray at a time. 2 b Put envelopes or postcards in the paper tray with the address side down and the leading edge (top of the envelopes) in first.
Loading paper and documents If you have problems printing on envelopes with the flap on the short edge, try the following suggestions: a b Open the envelope flap. Put the envelope into the paper tray with the address side down and the flap positioned as shown in the illustration. Loading photo paper 2 2 Use the photo paper tray which has been assembled on the top of the output paper tray cover to print on Photo (10 × 15 cm) and Photo L (89 × 127 mm) size paper.
Chapter 2 c Put the photo paper into the photo paper tray and gently adjust the paper side guides to the paper. Make sure the paper side guides touch the sides of the paper. Check that the paper is flat in the tray. Note • Be careful that you do not push the paper in too far; it may lift at the back of the tray and cause feed problems. • Always make sure that the paper is not curled. d When you have finished printing photos return the photo paper tray to the normal printing position.
Loading paper and documents Printable area 2 The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can print in the shaded areas of cut sheet paper when the Borderless print feature is available and turned on. (See Printing for Windows® or Printing and Faxing for Macintosh in the Software User's Guide on the CD-ROM.
Chapter 2 Acceptable paper and other print media The print quality can be affected by the type of paper you use in the machine. To get the best print quality for the settings you have chosen, always set the Paper Type to match the type of paper you load. You can use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes. We recommend testing various paper types before buying large quantities. For best results, use the Brother paper.
Loading paper and documents Handling and using print media Paper capacity of the output paper tray cover 2 2 Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat. Up to 50 sheets of 20 lb Letter or 80 gsm A4 paper. Transparencies and photo paper must be picked up from the output paper tray cover one page at a time to avoid smudging. Avoid touching the shiny (coated) side of photo paper.
Chapter 2 Choosing the right print media 2 Paper type and size for each operation Paper Type Cut Sheet Cards Envelopes Transparencies 18 Paper Size 2 Usage Copy Photo Capture Printer Letter 215.9 × 279.4 mm (8 1/2 × 11 in.) Yes Yes Yes A4 210 × 297 mm (8.3 × 11.7 in.) Yes Yes Yes Legal 215.9 × 355.6 mm (8 1/2 × 14 in.) Yes – Yes Executive 184 × 267 mm (7 1/4 × 10 1/2 in.) – – Yes JIS B5 182 × 257 mm (7.2 × 10.1 in.) – – Yes A5 148 × 210 mm (5.8 × 8.3 in.
Loading paper and documents Paper weight, thickness and capacity 2 Paper Type Weight Thickness No. of sheets Cut Sheet Plain Paper 64 to 120 gsm 0.08 to 0.15 mm 100 1 Inkjet Paper 64 to 200 gsm 0.08 to 0.25 mm 20 Other Glossy Paper Up to 220 gsm Up to 0.25 mm 20 2 3 Photo Card Up to 220 gsm Up to 0.25 mm 20 2 3 Index Card Up to 120 gsm Up to 0.15 mm 30 Postcard Up to 200 gsm Up to 0.25 mm 30 Envelopes 75 to 95 gsm Up to 0.
Chapter 2 Loading documents Using the scanner glass c IMPORTANT 2 You can use the scanner glass to copy or scan pages of a book or one page at a time. Document Sizes Supported Length: Up to 297 mm Width: Up to 215.9 mm Weight: Up to 2 kg How to load documents a b Close the document cover. 2 2 If you are scanning a book or thick document, DO NOT slam the cover down or press on it. Scannable area 2 The scannable area depends on the settings in the application you are using.
3 General setup Paper settings 3 3 Paper Size 3 To get the best print quality, set the machine for the type of paper you are using. You can use five sizes of paper for printing copies: Letter, Legal, A4, A5, and 10 × 15 cm. When you load a different size of paper in the machine, you will need to change the paper size setting at the same time. a b a b Press Menu. c d Press a or b to choose Paper Size. Paper Type c d e Press Menu. Press a or b to choose General Setup. Press OK.
Chapter 3 Sleep Mode 3 LCD display You can choose how long the machine must be idle (from 1 to 60 minutes) before it goes into sleep mode. The timer will restart if any operation is carried out on the machine. Changing LCD language a b a b Press Menu. c Press a or b to choose Local Language. Press OK. d Press a or b to choose your language. Press OK. e Press Stop/Exit. c d e Press Menu. Press a or b to choose General Setup. Press OK. Press a or b to choose Sleep Mode.
General setup Setting the backlight brightness Printing Reports 3 The following reports are available: If you are having difficulty reading the LCD, try changing the brightness setting. a b Help List A help list showing how to program your machine. Press Menu. Lists your settings. Network Config Press a or b to choose LCD Settings. Press OK. d e Press a or b to choose Backlight. a b Press Menu. c Press a or b to choose the report you want. Press OK. d e Press Mono Start.
Chapter 3 24
Section II Copy Making copies II 26
4 Making copies How to copy Making a single copy a b 4 4 Load your document. (See Loading documents on page 20.) 4 Copy options You can change the copy settings from the default display. The LCD shows: 01 1 Quality Enlarge/Reduce Ratio: Paper Type ype Press Mono Start for B&W copy or Colour Start for colour copy. Normal 100% Plain Paper COPY Making multiple copies 1 4 You can make up to 99 copies in one print run. a Load your document. (See Loading documents on page 20.
Making copies You can change the copy settings temporarily for the next copy. The machine returns to its default settings after 1 minute. If you have finished choosing settings, press Mono Start or Colour Start. If you want to choose more settings, press a or b. Changing copy speed and quality You can choose the copy quality. The factory setting is Normal. Fast Note You can save some of the settings that you use most often by setting them as default. These settings will stay until you change them again.
Chapter 4 Enlarging or reducing the image copied You can choose an enlargement or reduction ratio. If you choose Fit to Page, your machine will adjust the size automatically to the paper size you set. a b c Load your document. Enter the number of copies you want. Press a or b to choose Enlarge/Reduce. d Press d or c to choose 100%, Enlarge, Reduce, Fit to Page, Custom(25-400%).
Making copies Load your document. The N in 1 copy feature can help you save paper by letting you copy two or four pages onto one printed page. a b c d You can also make a poster. When you use the poster feature your machine divides your document into sections, then enlarges the sections so you can assemble them into a poster. e If you do not want to change additional settings, press Mono Start or Colour Start to scan the page. If you are making a poster the machine scans the pages and starts printing.
Chapter 4 Place your document face down in the direction shown below. 2 in 1 (P) Adjusting Brightness and Contrast Brightness 2 in 1 (L) You can adjust the copy brightness to make copies darker or lighter. Load your document. 4 in 1 (P) a b c d e If you do not want to change additional settings, press Mono Start or Colour Start. 4 in 1 (L) Poster (3 x 3) You can make a poster size copy of a photograph.
Making copies Ink Save Mode 4 Ink Save Mode can help you save ink. The machine prints the colours lighter and emphasises the outlines of the images as shown below. If you do not want to change any additional settings, press Mono Start or Colour Start. Note • Watermark Copy, Book Copy and Page Layout are not available with Ink Save Mode. The amount of ink saved will vary depending on the document.
Chapter 4 d e Book copy corrects dark borders and skew. Your machine can correct the data automatically or you can make specific corrections. a b c Load your document. d e Press d or c to choose On. f Press a or b to choose Template. Press OK. g Change the settings from the options displayed on the LCD if required. h If you do not want to change additional settings, press Mono Start or Colour Start. Do one of the following: Press Mono Start or Colour Start and go to step e.
Making copies Using media cards or a USB Flash memory drive data a b c d e 4 Using a scanned paper document as your watermark a b Enter the number of copies you want. Press d or c to choose On. Press d or c to choose On. c d Press a or b to choose Current Setting. Press OK. e Press a or b to choose Scan. Press OK and set the page that you want to use as a watermark on the scanner glass. f g Press Mono Start or Colour Start. h Press d or c to change the Transparency of the watermark.
Chapter 4 Setting your changes as a new default 4 You can save the copy settings for Quality, Enlarge/Reduce, Brightness, Contrast, Ink Save Mode and Page Layout that you use most often by setting them as the default settings. These settings will stay until you change them again. a Press a or b to choose your new setting. Press OK. Repeat this step for each setting you want to change. b After changing the last setting, press a or b to choose Set New Default. Press OK. c d Press + to choose Yes.
Section III Direct Printing Printing photos from a memory card or USB Flash memory drive Printing photos from a camera III 36 55
5 Printing photos from a memory card or USB Flash memory drive PhotoCapture Center™ Operations Printing from a memory card or USB Flash memory drive without a PC 5 Using a memory card or USB Flash memory drive 5 Even if your machine is not connected to your computer, you can print photos directly from digital camera media or a USB Flash memory drive. (See Print Images on page 39.
Printing photos from a memory card or USB Flash memory drive Please be aware of the following: This product supports xD-Picture Card™ Type M / Type M+ / Type H (Large Capacity). When printing the Print Index or Print Images, the PhotoCapture Center™ will print all valid images, even if one or more images have been corrupted. Corrupted images will not be printed. IBM Microdrive™ is not compatible with the machine. CompactFlash® Type II is not supported.
Chapter 5 Getting started Photo Capture key indications: 5 Firmly put a memory card or USB Flash memory drive into the correct slot. Photo Capture light is on, the memory card or USB Flash memory drive is correctly inserted.
Printing photos from a memory card or USB Flash memory drive Entering PhotoCapture mode After you insert the memory card or USB Flash memory drive, press the (Photo Capture) key to illuminate it in blue and display the PhotoCapture options on the LCD. The LCD shows: View Photo(s) Print Index Print Photos Enhance Photos Search by Date Print All Photos Select & Press Print Images OK Press a or b to scroll through the Photo Capture key options. View Photo(s) (See page 39.) Print Index (See page 40.
Chapter 5 Print Index (Thumbnails) 5 d The PhotoCapture Center™ assigns numbers for images (such as No.1, No.2, No.3, and so on). Press a or b to choose the paper settings, Paper Type and Paper Size. Do one of the following: If you chose Paper Type, press d or c to choose the type of paper you are using, Plain Paper, Inkjet Paper, Brother BP71 or Other Glossy. Press OK. If you chose Paper Size, press d or c to choose the paper size you are using, A4 or Letter.
Printing photos from a memory card or USB Flash memory drive Printing Photos 5 h Change the print settings. (See page 47.) Before you can print an individual image, you have to know the image number. a Make sure you have put the memory card or USB Flash memory drive in the correct slot. Press (Photo Capture). b Print the Index. (See Print Index (Thumbnails) on page 40.) c Press a or b to choose Print Photos. Press OK.
Chapter 5 e f Press OK. Then press + or - repeatedly to enter the number of copies you want. Do one of the following: Press OK and change the print settings. (See page 47.) Enhance Scenery Enhance Scenery is best used for adjusting landscape photographs. It highlights green and blue areas in your photo, so that the landscape looks more sharp and vivid. a Make sure you have put the memory card or USB Flash memory drive in the correct slot. Press (Photo Capture).
Printing photos from a memory card or USB Flash memory drive Remove Red-Eye 5 f Press OK and change the print settings. (See page 47.) The machine detects eyes in your photos and will attempt to remove red-eye from your photo. If you do not want to change any settings, press Colour Start to print. Note There are some cases when red-eye may not be removed. • When the face is too small in the image. Monochrome Make sure you have put the memory card or USB Flash memory drive in the correct slot.
Chapter 5 Sepia 5 Search by Date You can convert the colour of your photo to sepia. You can find your photos based on date. a Make sure you have put the memory card or USB Flash memory drive in the correct slot. Press (Photo Capture). a Make sure you have put the memory card or USB Flash memory drive in the correct slot. Press (Photo Capture). b Press a or b to choose Enhance Photos. Press OK. b Press a or b to choose Search by Date. Press OK. c Press d or c to choose your photo. Press OK.
Printing photos from a memory card or USB Flash memory drive Print All Photos 5 You can print all the photos on your memory card or USB Flash memory drive. a b Make sure you have put the memory card or USB Flash memory drive in the correct slot. Press (Photo Capture). Press a or b to choose Print All Photos. Press OK. c Press + or - repeatedly to enter the number of copies you want. d Do one of the following: Slide show 5 You can view all your photos on the LCD using Slide Show.
Chapter 5 Trimming 5 You can trim your photo and print a part of the image. Note If your photo is very small or has irregular proportions you may not be able to trim the photo. The LCD will show Image Too Small. or Image Too Long. a Make sure you have put the memory card or USB Flash memory drive in the correct slot. Press (Photo Capture). b Press a or b to choose Trimming. Press OK. c Press d or c to choose your photo. Press OK. d Adjust the red frame around your photo.
Printing photos from a memory card or USB Flash memory drive PhotoCapture Center™ print settings 5 You can change the print settings temporarily for the next print. The machine returns to its default settings after 3 minutes. Note You can save the print settings you use most often by setting them as the default. (See Setting your changes as a new default on page 51.) Print Setting Print Quality Paper Type ype Paper Size Print Size Brightness PHOTO 1 0001 1 Photo Other Glossy 10 x 15 cm Max.
Chapter 5 Print Speed and Quality a 5 Press a or b to choose Print Quality. b Press d or c to choose Normal or Photo. Press OK. c If you do not want to change additional settings, press Colour Start to print. Paper options Paper and print size 5 a b Press a or b to choose Paper Size. c If you chose Letter or A4, press b. Then press d or c to choose the print size. Press OK. Press d or c to choose the paper size you are using, 10x15cm, 13x18cm, A4 or Letter. Press OK.
Printing photos from a memory card or USB Flash memory drive Adjusting Brightness, Contrast and Colour Brightness a b c d Press d or c to adjust the degree of the setting. Press OK. e Do one of the following: 5 5 Press d or c to make a darker or lighter print. Press OK. If you want to customize another colour enhancement, press a or b to choose another option. If you do not want to change additional settings, press Colour Start to print.
Chapter 5 Cropping 5 Borderless printing If your photo is too long or wide to fit the available space on your chosen layout, part of the image will automatically be cropped. This feature expands the printable area to the edges of the paper. Printing time will be slightly slower. The factory setting is On. If you want to print the whole image, turn this setting to Off. If you are also using the Borderless setting, turn Borderless to Off. (See Borderless printing on page 50.
Printing photos from a memory card or USB Flash memory drive Setting your changes as a new default 5 You can save the print settings you use most often by setting them as the default settings. These settings will stay until you change them again. a Entering Scan mode Press a or b to choose your new setting. Press OK. Repeat this step for each setting you want to change. b After changing the last setting, press a or b to choose Set New Default. Press OK. c d Press + to choose Yes.
Chapter 5 How to scan to a memory card or USB Flash memory drive You can scan monochrome and colour documents into a memory card or USB Flash memory drive. Monochrome documents will be stored in PDF (*.PDF) or TIFF (*.TIF) file formats. Colour documents may be stored in PDF (*.PDF) or JPEG (*.JPG) file formats. The factory setting is Color 150 dpi and the default file format is PDF. The machine automatically creates file names based on the current date. (For details, see Quick Setup Guide.
Printing photos from a memory card or USB Flash memory drive Auto Crop 5 You can scan multiple documents placed on the scanner glass. An individual document can be previewed on the LCD before you save it. When you choose Auto Crop, the machine will scan each document and create separate files. For example, if you place three documents on the scanner glass, the machine will scan and create three separate files. If you want to create a three page file, choose PDF or TIFF for File Type.
Chapter 5 How to set new default 5 You can set your own default settings. a Press b Press a or b to choose Scan to Media. Press OK. Once you are familiar with the types of errors that can occur while you are using PhotoCapture Center™, you can easily identify and troubleshoot any problems. (Scan). c Press a or b to choose Set New Default. Press OK. d e Press + to choose Yes. Hub is Unusable.
6 Printing photos from a camera Printing photos directly from a PictBridge camera 6 Depending on your camera some of these settings may not be available.
Chapter 6 Printing Images DPOF printing DPOF stands for Digital Print Order Format. Note Remove any memory cards or USB Flash memory drive from the machine before connecting a digital camera. a 6 Make sure that your camera is turned off. Connect your camera to the USB direct interface (1) on the machine using the USB cable. Major digital camera manufacturers (Canon Inc.
Printing photos from a camera Printing photos directly from a digital camera (without PictBridge) If your camera supports the USB Mass Storage standard, you can connect your camera in storage mode. This enables you to print photos from your camera. Printing Images 6 Note 6 Remove any memory cards or USB Flash memory drive from the machine before connecting a digital camera. a If you would like to print photos in PictBridge mode, see Printing photos directly from a PictBridge camera on page 55.
Chapter 6 Understanding the Error Messages Once you are familiar with the types of errors that can occur while you are printing from a camera, you can easily identify and troubleshoot any problems. Out of Memory This message will appear if you are working with images that are too large for the machine's memory. Unusable Device This message will appear if you connect a camera that is not using the USB Mass Storage standard.
Section IV Software Software and Network features IV 60
7 Software and Network features The CD-ROM includes the Software User’s Guide and Network User’s Guide for features available when connected to a computer (for example, printing and scanning). The guide has easy to use links that, when clicked, will take you directly to a particular section. c Click the heading you would like to read from the list at the left of the window.
Section V Appendixes Safety and Legal Troubleshooting and Routine Maintenance Menu and Features Specifications Glossary V 62 71 93 106 118
A Safety and Legal Choosing a location Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a standard grounded electrical socket. Choose a location where the temperature remains between 10 °C and 35 °C. WARNING DO NOT put the machine near heaters, air conditioners, refrigerators, medical equipment, chemicals or water.
Safety and Legal To use the machine safely A Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the power cord from the electrical socket. Doing this will prevent an electrical shock. DO NOT handle the plug with wet hands. Doing this may cause an electrical shock. A DO NOT pull on the middle of the AC power cord.
If the machine becomes hot, releases smoke, or generates any strong smells, immediately turn off the power switch and unplug the machine from the electrical socket. Call your Brother dealer or Brother Customer Service. If metal objects, water or other liquids get inside the machine, immediately unplug the machine from the electrical socket. Call your Brother dealer or Brother Customer Service. This product must be installed near an electrical socket that is easily accessible.
Safety and Legal CAUTION DO NOT put your hands on the edge of the machine under the scanner cover. Doing this may cause injury. DO NOT put your hands on the edge of the paper tray under the paper tray cover. Doing this may cause injury.
DO NOT touch the area shaded in the illustration. Doing this may cause injury. When moving the machine you must lift it from the base, by placing a hand at each side of the unit as shown in the illustration. DO NOT carry the machine by holding the scanner cover or the Jam Clear Cover. Lightning and power surges can damage this product! We recommend that you use a quality surge protection device on the AC power line or unplug the cord during a lightning storm.
Safety and Legal Important safety instructions A 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 DO NOT use this product near water. 5 DO NOT place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product. 6 Slots and openings in the cabinet and the back or bottom are provided for ventilation.
IMPORTANT - For your safety A To ensure safe operation, the supplied three-pin plug must be inserted only into a standard threepin electrical socket that is effectively grounded through the normal household wiring. The fact that the equipment operates satisfactorily does not imply that the power is grounded and that the installation is completely safe. For your safety, if in any doubt about the effective grounding of the power, consult a qualified electrician.
Safety and Legal Legal limitations for copying A It is an offence to make reproductions of certain items or documents with the intent to commit fraud. This memorandum is intended to be a guide rather than a complete list. We suggest you check with relevant legal authorities if in doubt about a particular item or document.
Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. Windows Vista is either a registered trademark or a trademark of Microsoft Corporation in the United States and other countries. Microsoft, Windows and Windows Server are registered trademarks of Microsoft Corporation in the United States and/or other countries.
B Troubleshooting and Routine Maintenance B Troubleshooting B If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
Printing (continued) Difficulty Suggestions Poor print quality Use only Genuine Brother Consumables as ink from other manufactures can cause print quality problems. Check the print quality. (See Checking the print quality on page 87.) Make sure that the Media Type setting in the printer driver or the Paper Type setting in the machine’s menu matches the type of paper you are using.
Troubleshooting and Routine Maintenance Printing (continued) Difficulty Suggestions The printouts are wrinkled. In the printer driver Advanced tab, click Colour Settings, and uncheck Bi-Directional Printing. Make sure you are using Brother Original Innobella™ ink. Cannot perform ‘Page Layout’ printing. Check that the paper size setting in the application and in the printer driver are the same. Print speed is too slow. Try changing the printer driver setting.
Scanning Difficulties Difficulty Suggestions TWAIN/WIA errors appear when starting to scan. (Not available in Hong Kong and Taiwan) Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In PaperPort™ 11SE with OCR, click File, Scan or Get Photo and click Select to choose the Brother TWAIN/WIA driver. (Hong Kong and Taiwan users only) Make sure the Brother TWAIN/WIA driver is chosen as the primary source.
Troubleshooting and Routine Maintenance Network Difficulties Difficulty Suggestions Cannot print over the Network. Make sure that your machine is powered on and is online and in Ready mode. Print a Network Configuration list (see Printing Reports on page 23) and check the current Network settings printed in this list. Reconnect the LAN cable to the hub to verify that the cabling and network connections are good.
Error and Maintenance messages As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error and shows an error message. The most common error and maintenance messages are shown below. You can correct most errors and routine maintenance by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
Troubleshooting and Routine Maintenance Error Message Cause Action Cannot Print Replace Ink One or more of the ink cartridges have reached the end of their life. The machine will stop all print operations. Replace the ink cartridges. (See Replacing the ink cartridges on page 81.) Cover is Open The scanner cover is not closed completely. Lift the scanner cover and then close it again. The ink cartridge cover is not completely closed. Firmly close the ink cartridge cover until it clicks.
Error Message Cause Action No Paper Fed The machine is out of paper or paper is not properly loaded in the paper tray. Do one of the following: Refill the paper in the paper tray, and then press Mono Start or Colour Start. Remove the paper and load it again and then press Mono Start or Colour Start. Out of Memory The Jam Clear Cover is not closed properly. Check that the Jam Clear Cover is closed. (See Printer jam or paper jam on page 79.) The paper is jammed in the machine.
Troubleshooting and Routine Maintenance Error animation Error animations display step-by-step instructions when paper gets jammed. You can read the steps at your own pace by pressing c to see the next step and d to go backward. If you do not press a key, after 1 minute the animation starts running automatically again. B Printer jam or paper jam B Take out the jammed paper depending on where it is jammed in the machine. a If the paper support flap is open, close it, and then close the paper support.
d Open the Jam Clear Cover (1) at the back of the machine. Pull the jammed paper out of the machine. f Using both hands, use the plastic tabs on both sides of the machine to lift the scanner cover (1) until it locks securely in the open position. Make sure that there is no jammed paper left inside the machine. Check both ends of the print carriage. 1 1 IMPORTANT • If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper.
Troubleshooting and Routine Maintenance g Lift the scanner cover to release the Routine maintenance lock ( ). Gently push the scanner cover support down ( ) and close the scanner cover ( ) using both hands. Replacing the ink cartridges 1 2 3 B B Your machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the 4 cartridges.
IMPORTANT Brother multifunction machines are designed to work with ink of a particular specification and will work to a level of optimum performance and reliability when used with genuine Brother Branded ink cartridges. Brother cannot guarantee this optimum performance and reliability if ink or ink cartridges of other specifications are used.
Troubleshooting and Routine Maintenance d Turn the green knob on the protective yellow cap clockwise until it clicks to release the vacuum seal, then remove the cap (1). f Gently push the ink cartridge in until it clicks, and then close the ink cartridge cover. g The machine will automatically reset the ink dot counter. 1 Note e Each colour has its own correct position. Insert the ink cartridge in the direction of the arrow on the label.
IMPORTANT • DO NOT take out ink cartridges if you do not need to replace them. If you do so, it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge. • DO NOT touch the cartridge insertion slots. If you do so, the ink may stain your skin. • If ink gets on your skin or clothing immediately wash it off with soap or detergent.
Troubleshooting and Routine Maintenance d Wipe the inside and outside of the paper tray with a dry, lint-free soft cloth to remove dust. Cleaning the scanner glass a B Lift the document cover (1). Clean the scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with a non-flammable glass cleaner. 1 3 e Close the output paper tray cover and put the paper tray firmly back in the machine.
Cleaning the machine’s printer platen CAUTION Be sure to unplug the machine from the electrical socket before cleaning the printer platen (1). a Lift the scanner cover until it locks securely into the open position. b Clean the machine’s printer platen (1) and the area around it, wiping off any scattered ink with a dry lint-free soft cloth. B Cleaning the paper pick-up rollers a Pull the paper tray completely out of the machine.
Troubleshooting and Routine Maintenance Cleaning the print head To maintain good print quality, the machine will automatically clean the print head when needed. You can start the cleaning process manually if there is a print quality problem. Clean the print head and ink cartridges if you get a horizontal line in the text or graphics, or blank text on your printed pages. You can clean Black only, three colours at a time (Yellow/Cyan/Magenta), or all four colours at once.
i j After cleaning is finished, press Colour Start. The machine starts printing the Print Quality Check Sheet again and then returns to step e. Press Stop/Exit. If you repeat this procedure at least five times and the print quality is still poor, replace the ink cartridge for the clogged colour. After replacing the ink cartridge, check the print quality. If the problem still exists, repeat the cleaning and test print procedures at least five times for the new ink cartridge.
Troubleshooting and Routine Maintenance Checking the ink volume B Machine Information B You can check the ink that is left in the cartridge. Checking the serial number a b You can see the machine’s serial number on the LCD. c Press Ink Management. Press a or b to choose Ink Volume. Press OK. The LCD shows the ink volume. Press Stop/Exit. Note You can check the ink volume from your computer. (See Printing for Windows® or Printing and Faxing for Macintosh in the Software User's Guide on the CD-ROM.
How to reset the machine a b Press Menu. Press a or b to choose Initial Setup. Press OK. c Press a or b to choose Reset. Press OK. d Press a or b to choose the type of reset you want to use. Press OK. Press + to confirm. e 90 Press + to reboot the machine. B Packing and shipping the machine When you transport the machine, use the packing materials that came with your machine. Follow the instructions below to properly pack your machine.
Troubleshooting and Routine Maintenance d IMPORTANT • Make sure that the plastic tabs on both sides of the green protective part (1) have securely clicked into place (2). Lift the front of the machine and hook the long end (1) of the green protective part into the T-shaped hole underneath the machine. Push the forked end (2) onto the top of the paper tray. 2 1 2 • If you are not able to find the green protective part, DO NOT remove the ink cartridges before shipping.
h Wrap the machine in the bag. i Pack the machine and the printed materials in the original carton with the original packing material as shown below. Do not pack the used ink cartridges in the carton. j Close the carton and tape it shut.
C Menu and Features On-screen programming Mode and menu keys Access the main menu, PhotoCapture menu or Scan menu. a Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine. All you need to do is follow the instructions as they guide you through the menu selections and programming options. b Scroll through the current menu level. d Go back to the previous menu level. c Go to the next menu level. Go to the next menu level.
Menu table C The menu table will help you understand the menu selections and options that are found in the machine's programs. The factory settings are shown in Bold with an asterisk. Menu ( ) Level 1 Level 2 Level 3 Options Descriptions Page General Setup Paper Type — Plain Paper* Sets the type of paper in the paper tray. 21 Sets the size of the paper in the paper tray. 21 Adjusts the contrast of the LCD. 22 You can adjust the brightness of the LCD backlight.
Menu and Features Network menu Level 1 Level 2 Level 3 Options Descriptions Page Network TCP/IP BOOT Method Auto* Chooses the BOOT method that best suits you needs. See Network User’s Guide. Static RARP BOOTP DHCP IP Address [000-255]. Enter the IP address. [000-255]. [000-255]. [000-255] Subnet Mask [000-255]. Enter the subnet mask. [000-255]. [000-255]. [000-255] Gateway [000-255]. Enter the Gateway address. [000-255]. [000-255].
Level 1 Level 2 Level 3 Options Descriptions Page Network MAC Address — — You can see your machine’s Mac address from the control panel. See Network User’s Guide. Network Reset — — Restores all network settings to factory default. (Continued) The factory settings are shown in Bold with an asterisk. Menu ( ) (continued) Level1 Level2 Level3 Options Descriptions Page Print Reports Help List — — 23 User Settings — — You can print these lists and reports.
Menu and Features Copy (Default display) Level1 Level2 Level3 Options Descriptions Page Quality — — Fast Choose the Copy resolution for your type of document. 27 Normal* Best Enlarge/Reduce 100%* — — — 28 Enlarge — 142% A5iA4 You can choose the enlargement or reduction ratio for your type of document. 28 You can choose the enlargement or reduction ratio for your type of document.
Level1 Level2 Level3 Contrast — — Options Descriptions Page Adjusts the contrast of copies. 30 You can save some ink. 31 — You can make N in 1 or Poster copies. 29 Corrects dark borders and skew when copying from the scanner glass. 32 You can place a logo or text into your document as a Watermark.
Menu and Features Watermark Copy Settings Option1 Option2 Option3 Option4 Descriptions Page Template — Text CONFIDENTIAL* Places a text into your document as a Watermark using a template. 32 DRAFT COPY Position A B C D E* F G H I Pattern Size Small Medium* Large Angle -90° -45°* 0° 45° C 90° Transparency -2 -1 0* +1 +2 Colour Red Orange Yellow Blue Green Purple Black* Apply — The factory settings are shown in Bold with an asterisk.
Option1 Option2 Option3 Option4 Descriptions Page Media (Select image from media) Position A Places a logo or text into your document as a Watermark using an image from removable media. 32 Places a logo or text into your document as a Watermark using a scanned image.
Menu and Features Photo Capture ( ) Level 1 Level 2 Level 3 Options Descriptions Page View Photo(s) — — See the print settings in the following table. You can preview your photos on the LCD. 39 Print Index — Layout Format 6 Images/Line* You can print a thumbnail page. 40 You can print an individual image. 41 You can adjust your photos with these settings.
Print Settings menu Option1 Option2 Option3 Option4 Descriptions Page Print Quality (Does not appear for DPOF printing.) Normal — — Choose the print quality. 48 Paper Type Plain Paper — — Choose the paper type. 48 (When Letter or A4 is chosen) — Choose the paper and print size. 48 — — Adjusts the brightness. 49 — — Adjusts the contrast. 49 Photo* Inkjet Paper Brother BP71 Other Glossy* Paper Size 10x15cm* 13x18cm A4 Letter 8 x 10cm 9 x 13cm 10 x 15cm 13 x 18cm 15 x 20cm Max.
Menu and Features Option1 Option2 Option3 Color Enhance On White Balance (Does not appear when Enhance Photos is chosen.) Off* Option4 +2 +1 Descriptions Page Adjusts the hue of the white areas. 49 -1 -2 Sharpness +2 +1 Enhances the detail of the image. -1 -2 Color Density +2 +1 Adjusts the total amount of colour in the image. -1 -2 Cropping On* — — Crops the image around the margin to fit the paper size or print size.
Scan ( ) Level 1 Option 1 Option 2 Option 3 Descriptions Page Scan to E-mail — — — You can scan a monochrome or a colour document into your E-mail application. Scan to Image — — — You can scan a colour picture into your graphics application. See Software User's Guide on the CD-ROM. Scan to OCR — — — You can have your text document converted to an editable text file. Scan to File — — — You can scan a monochrome or a colour document into your computer.
Menu and Features Ink Management ( ) Level1 Level2 Level3 Options Descriptions Page Test Print — — Print Quality Lets you check the print quality or alignment. 87 Lets you clean the print head. 87 Lets you check the available ink volume. 89 Alignment Cleaning — — Black Color All Ink Volume — — — The factory settings are shown in Bold with an asterisk.
D Specifications General D Printer Type Inkjet Print Method Black: Piezo with 94 × 1 nozzle Colour: Piezo with 94 × 3 nozzles Memory Capacity 40 MB LCD (liquid crystal display) Wide 3.3 in. (83.8 mm) Color LCD Power Source (Taiwan) AC 100 to 120 V 50/60 Hz (Other Countries) AC 220 to 240 V 50/60 Hz Power Consumption (Taiwan) Off: Average 0.45 W Sleep Mode: Average 3 W Standby: Average 6 W Operating: Average 24 W (Other Countries) 106 D Off: Average 0.
Specifications Dimensions 150 mm 390 mm 365 mm 360 mm 450 mm Weight 7.2 kg Noise Operating: 50 dB (A) or less 1 Temperature Operating: 10 - 35 °C Best Print Quality: 20 - 33 °C Operating: 20 - 80% (without condensation) Best Print Quality: 20 - 80% (without condensation) Humidity 1 D This depends on printing conditions.
Print media Paper Input D Paper Tray Paper type: Plain paper, inkjet paper (coated paper), glossy paper 1, transparencies 1 2 and envelopes Paper size: Letter, Legal, Executive, A4, A5, A6, JIS B5, envelopes (commercial No.10, DL, C5, Monarch, JE4), Photo 2L, Index card and Postcard 3 Width: 98 mm - 215.9 mm Length: 148 mm - 355.6 mm For more details, see Paper weight, thickness and capacity on page 19. Maximum paper tray capacity: Approx.
Specifications Copy D Colour/Monochrome Yes/Yes Document Size Scanner Glass Width: Max. 215.9 mm Scanner Glass Length: Max. 297 mm Copy Width: Max.
PhotoCapture Center™ Compatible Media 1 D CompactFlash® (4 MB - 16 GB) (Type I only) (Microdrive™ is not compatible) (Compact I/O cards such as Compact LAN card and Compact Modem card are not supported.
Specifications PictBridge D Compatibility Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001. Visit http://www.cipa.jp/pictbridge for more information.
Scanner D Colour/Monochrome Yes/Yes TWAIN Compliant Yes (Windows® 2000 Professional/Windows® XP/ Windows® XP Professional x64 Edition/Windows Vista®) Mac OS X 10.3.9 - 10.4.x - 10.5.x 1 WIA Compliant Yes (Windows® XP 2/Windows Vista®) Colour Depth 36 bit colour Processing (Input) 24 bit colour Processing (Output) (Actual Input: 30 bit colour/Actual Output: 24 bit colour) Resolution Up to 19200 × 19200 dpi (interpolated) 3 Up to 1200 × 2400 dpi (optical) Scanning Speed Monochrome: up to 3.
Specifications Printer Printer Driver D Windows® 2000 Professional/Windows® XP/ Windows® XP Professional x64 Edition/ Windows Vista®/Windows Server® 2003 1/ Windows Server® 2003 x64 Edition 1/ Windows Server® 2008 1 driver supporting Brother Native Compression mode Mac OS X 10.3.9 - 10.4.x - 10.5.
Interfaces D USB 1 2 Use a USB 2.0 interface cable that is no longer than 2 m. LAN cable 3 Use an Ethernet UTP cable category 5 or greater. 1 Your machine has a Hi-speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface. 2 Third party USB ports are not supported. 3 See Network (LAN) on page 117 and the Network User’s Guide on the CD-ROM for detailed network specifications.
Specifications Computer requirements D SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS Computer Platform & Operating System Version Windows® Operating System 1 Windows® 2000 Professional 4 Windows® XP Home 2 4 Supported PC Software Functions PC Interface Printing, USB, Scanning, 10/100 Removable Base-TX (Ethernet) Disk 5 Processor Minimum Speed Intel® Pentium® II or equivalent Minimum Recommended RAM RAM 64 MB Hard Disk Space to install For Drivers For Applications 256 MB 110 MB 340 MB 128
Consumable items Ink The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly. Service Life of Ink Cartridge The first time you install a set of ink cartridges the machine will use an amount of ink to fill the ink delivery tubes for high quality printouts. This process will only happen once. After this process is complete the cartridges provided with your machine will have a lower yield than standard cartridges (65%).
Specifications Network (LAN) D LAN You can connect your machine to a network for Network Printing, Network Scanning and access photos from PhotoCapture Center™ 1. Also included is Brother BRAdmin Light 2 Network Management software. Support for Windows® 2000 Professional/Windows® XP/ Windows® XP Professional x64 Edition/Windows Vista®/ Windows Server® 2003 3/Windows Server® 2003 x64 Edition 3/ Windows Server® 2008 3 Mac OS X 10.3.9 - 10.4.x - 10.5.
E Glossary E This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. Brightness Changing the Brightness makes the whole image lighter or darker. Contrast Setting to compensate for dark or light documents, by making copies of dark documents lighter and light documents darker. PhotoCapture Center™ Allows you to print digital photos from your digital camera at high resolution for photo quality printing.
F Index A E Apple Macintosh See Software User's Guide on the CD-ROM. Envelopes .......................11, 12, 13, 18, 19 Error messages on LCD .......................... 76 B&W Print Only .................................... 76 Cannot Print ......................................... 77 Ink Low ................................................. 77 No Cartridge ......................................... 77 No Paper Fed ....................................... 78 Out of Memory ................................
L LCD (liquid crystal display) ......................93 Brightness .............................................23 Contrast ................................................22 Dim Timer .............................................23 Help List ................................................23 Language ..............................................22 M Macintosh See Software User's Guide on the CD-ROM. Maintenance, routine replacing ink cartridges .........................81 Memory storage .................
Power failure ............................................93 Presto! PageManager See Help in Presto! PageManager application Print area .......................................................15 difficulties ..............................................71 drivers .................................................113 improving quality ...................................87 on small paper ......................................14 paper jams ............................................79 reports .................
For Australia Only: Warranty & Repair - For details about warranty on your Brother Product, the details are listed on the following link: www.brother.com.au under Warranty.
Visit us on the World Wide Web http://www.brother.com This machine is approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries.
