USER’S GUIDE DCP-375CW Version 0 USA/CAN
If you need to call Customer Service Please complete the following information for future reference: Model Number: DCP-375CW Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.
Brother numbers IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product.
Ordering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.) Note In Canada only Visa and MasterCard are accepted.
Notice - Disclaimer of Warranties (USA and Canada) BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE.
Brother® One-Year Limited Warranty and Replacement Service (USA Only) Who is covered: This limited warranty (“warranty”) is given only to the original end-user/retail purchaser (referred to in this warranty as “Original Purchaser”) of the accompanying product, consumables and accessories (collectively referred to in this warranty as “this Product”).
Brother® One-Year Limited Warranty and Replacement Service (USA Only) Machine and/or accompanying Consumable and Accessory Items and use refurbished parts provided such replacement products conform to the manufacturer’s specifications for new product/parts. The repaired or replacement Machine and/or accompanying Consumable and Accessory Items will be returned to you freight prepaid or made available for you to pick up at a conveniently located Authorized Service Center.
BROTHER MULTIFUNCTION CENTER / FAX MACHINE LIMITED WARRANTY (Canada only) Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centres, will repair or replace (at Brother's sole discretion) this MFC/Fax machine free of charge if defective in material or workmanship. This warranty applies only to products purchased and used in Canada.
Table of Contents Section I 1 General General Information 2 Using the documentation ....................................................................................... 2 Symbols and conventions used in the documentation .................................... 2 Accessing the Software User’s Guide and Network User’s Guide ........................3 Viewing Documentation...................................................................................3 Accessing Brother Support (Windows®)................
Section II Copy 4 Making copies 24 How to copy .........................................................................................................24 Making a single copy .....................................................................................24 Making multiple copies ..................................................................................24 Stop copying..................................................................................................24 Copy keys ..............
Section V Appendixes A Safety and Legal 46 Choosing a location .............................................................................................46 To use the machine safely...................................................................................47 Important safety instructions..........................................................................50 Federal Communications Commission (FCC) Declaration of Conformity (USA only) ........................................................
D Specifications 91 General ................................................................................................................91 Print media...........................................................................................................92 Copy ....................................................................................................................93 PhotoCapture Center® .........................................................................................
Section I General General Information Loading paper and documents General Setup I 2 9 20
1 General Information Using the documentation WARNING 1 Warnings tell you what to do to prevent possible personal injury. Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation. Bold Bold typeface identifies specific keys on the machine’s control panel.
General Information Accessing the Software User’s Guide and Network User’s Guide c 1 This User’s Guide does not contain all the information about the machine such as how to use the advanced features of the Printer, Scanner and Network. When you are ready to learn detailed information about these operations, read the Software User’s Guide and Network User’s Guide that are on the CD-ROM.
Chapter 1 How to find Scanning instructions 1 There are several ways you can scan documents. You can find the instructions as follows: Viewing Documentation (Macintosh) a Turn on your Macintosh. Insert the Brother CD-ROM into your CD-ROM drive. The following window will appear. b c d Double-click the Documentation icon. e Click the documentation you want to read.
General Information How to find Scanning instructions 1 There are several ways you can scan documents. You can find the instructions as follows: Accessing Brother Support (Windows®) 1 You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers in Brother numbers on page i and on the Brother CD-ROM. Software User’s Guide Scanning (Mac OS X 10.3.9 or greater) ControlCenter2 (Mac OS X 10.3.
Chapter 1 To access the Brother CreativeCenter (http://www.brother.com/creativecenter/) for FREE photo projects and printable downloads, click Brother CreativeCenter. To return to the Top Menu, click Back or if you are finished, click Exit.
General Information Control panel overview 1 1 10 9 100% Normal 8 2 3 6 5 01 1 1 7 Copy keys: Lets you temporarily change the copy settings when in copy mode. Copy Options You can quickly and easily select temporary settings for copying. Enlarge/Reduce Lets you enlarge or reduce copies depending on the ratio you select. Copy Quality Use this key to temporarily change the quality of your copies. Number of Copies Use this key to make multiple copies.
Chapter 1 8 Photo Capture Lets you access the PhotoCapture Center® mode. 9 10 LCD (liquid crystal display) Displays messages on the screen to help you set up and use your machine. Warning LED indications The Status LED (Light Emitting Diode) is a light that shows the DCP status. The LCD shows the current machine status when the machine is idle. Warning LED 100% Normal 01 Blinks in orange when the LCD displays an error or an important status message.
2 Loading paper and documents Loading paper and other print media a Pull the paper tray (1) out of the machine. c 2 2 With both hands, gently press and slide the paper side guides (1) and then the paper length guide (2) to fit the paper size. Make sure that the triangular marks (3) on the paper side guides (1) and paper length guide (2) line up with the marks for the paper size you are using. 1 1 3 b Lift the output paper tray cover (1).
Chapter 2 d Fan the stack of paper well to avoid paper jams and misfeeds. f Gently adjust the paper side guides (1) to fit the paper using both hands. Make sure the paper side guides touch the sides of the paper. 1 IMPORTANT Always make sure that the paper is not curled. e Gently put the paper into the paper tray print side down and top edge in first. Check that the paper is flat in the tray.
Loading paper and documents i While holding the paper tray in place, pull out the paper support (1) until it clicks and unfold the paper support flap (2). Loading envelopes and postcards 2 About envelopes 2 Use envelopes that weigh from 20 to 25 lb (80 to 95 g/m2). 2 1 IMPORTANT DO NOT use the paper support flap for Legal size paper. Some envelopes need margin settings to be set in the application. Make sure you do a test print first before printing many envelopes.
Chapter 2 Loading envelopes and postcards a 2 Before loading, press the corners and sides of envelopes or postcards to make them as flat as possible. Note If envelopes or postcards are ‘double-feeding’, put one envelope or postcard in the paper tray at a time. b Put envelopes or postcards into the paper tray with the address side down and the leading edge in first as shown in the illustration.
Loading paper and documents Printable area 2 The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can print in the shaded areas of cut sheet paper only when the Borderless print feature is available and turned on. (See Printing for Windows® or Printing and Faxing for Macintosh in the Software User’s Guide on the CD-ROM.
Chapter 2 Acceptable paper and other print media The print quality can be affected by the type of paper you use in the machine. To get the best print quality for the settings you have chosen, always set the Paper Type to match the type of paper you load. Recommended print media 2 To get the best print quality, we suggest using Brother paper. (See the table below.) We recommend using ‘3M Transparency Film’ when you print on transparencies.
Loading paper and documents Handling and using print media Paper capacity of the output paper tray cover 2 2 Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat. Avoid touching the shiny (coated) side of photo paper. Load photo paper with the shiny side facing down. Up to 50 sheets of Letter, Legal or A4 20 lb (80 g/m2) paper.
Chapter 2 Choosing the right print media 2 Paper type and size for each operation Paper Type Cut Sheet Cards Envelopes Transparencies 16 Paper Size 2 Usage Copy Photo Capture Printer Letter 8 1/2 × 11 in. (216 × 279 mm) Yes Yes Yes A4 8.3 × 11.7 in. (210 × 297 mm) Yes Yes Yes Legal 8 1/2 × 14 in. (216 × 356 mm) Yes – Yes Executive 7 1/4 × 10 1/2 in. (184 × 267 mm) – – Yes JIS B5 7.2 × 10.1 in. (182 × 257 mm) – – Yes A5 5.8 × 8.3 in. (148 × 210 mm) Yes – Yes A6 4.
Loading paper and documents Paper weight, thickness and capacity 2 Paper Type Weight Thickness No. of sheets Cut Sheet Plain Paper 17 to 32 lb (64 to 120 g/m2) 3 to 6 mil (0.08 to 0.15 mm) 100 1 Inkjet Paper 17 to 53 lb (64 to 200 g/m2) 3 to 10 mil (0.08 to 0.25 mm) 20 Glossy Paper Up to 58 lb (Up to 220 g/m2) Up to 10 mil (Up to 0.25 mm) 20 2 Photo 4"×6" Up to 58 lb (Up to 220 g/m2) Up to 10 mil (Up to 0.25 mm) 20 2 Index Card Up to 32 lb (Up to 120 g/m2) Up to 6 mil (Up to 0.
Chapter 2 Loading documents How to load documents 2 You can make copies and scan from the scanner glass. Using the scanner glass a b Lift the document cover. c Close the document cover. 2 Using the document guidelines on the left and top, place the document face down in the upper left corner of the scanner glass. You can use the scanner glass to copy or scan pages of a book or one page at a time. Document Sizes Supported Length: Up to 11.7 in. (297 mm) Width: Up to 8.5 in. (215.
Loading paper and documents Scannable area 2 The scannable area depends on the settings in the application you are using. The figures below show unscannable areas. 3 2 4 1 2 Usage Document Size Top (1) Left (3) Bottom (2) Right (4) Copy Letter 0.12 in. (3 mm) 0.12 in. (3 mm) A4 0.12 in. (3 mm) 0.12 in. (3 mm) Letter 0.12 in. (3 mm) 0.12 in. (3 mm) A4 0.12 in. (3 mm) 0.12 in.
3 General Setup LCD display 3 3 Sleep Mode 3 You can change the LCD language. You can choose how long the machine must be idle (from 1 to 60 minutes) before it goes into sleep mode. The timer will restart if any operation is carried out on the machine. a b a b Press Menu. c Press a or b to choose 3.Sleep Mode. Press OK. d Press a or b to choose 1 Min, 2 Mins, 3 Mins, 5 Mins, 10 Mins, 30 Mins or 60 Mins, which is the length of time the machine is idle before entering sleep mode. Press OK.
General Setup Printing Reports 3 The following reports are available: Help List A help list showing how to program your machine. 3 User Settings Lists your settings. Network Config Lists your Network settings. How to print a report a b 3 Press Menu. Press a or b to choose 4.Print Reports. Press OK. c Press a or b to choose the report you want. Press OK. d e Press Black Start. Press Stop/Exit.
Chapter 3 22
Section II Copy Making copies II 24
4 Making copies How to copy 4 You can use your machine as a copier, making up to 99 copies at a time. Making a single copy a Load your document. (See Loading documents on page 18.) b Press Black Start or Color Start. Making multiple copies Load your document. (See Loading documents on page 18.) b Press Number of Copies repeatedly until the number of copies you want appears (up to 99). Or press a or b to change the number of copies. c Press Black Start or Color Start.
Making copies Changing copy quality You can select from a range of quality settings. The default setting is Normal. To temporarily change the quality setting, follow the instructions below: Press Normal Normal is the recommended mode for ordinary printouts. This produces good copy quality with good copy speed. Fast Best a b c Fast copy speed and lowest ink consumption. Use to save time printing documents to be proof-read, large documents or many copies.
Chapter 4 To enlarge or reduce the next copy follow the instructions below: a b c Load your document. Press Enlarge/Reduce. Do one of the following: Press a or b to choose the enlargement or reduction ratio you want. Press OK. Press a or b to choose Custom(25-400%). Press OK. Press a or b repeatedly to enter an enlargement or reduction ratio from 25% to 400%. Press OK. d Press Black Start or Color Start. Note • Page Layout is not available with Enlarge/Reduce.
Making copies d e f Press a or b to choose 2 in 1 (P), 2 in 1 (L), 4 in 1 (P), 4 in 1 (L), Poster(3 x 3)or Off(1 in 1). Press OK. Press Black Start to scan the document. You can also press Color Start if you are using the Poster layout. If you are making a poster, the machine scans the pages and starts printing. Place your document face down in the direction shown below: 2 in 1 (P) 2 in 1 (L) 4 4 in 1 (P) After the machine scans the page, press a (Yes) to scan the next page.
Chapter 4 Adjusting Brightness and Contrast Brightness Contrast 4 4 To temporarily change the brightness setting, follow the instructions below: Press -nnonn+ and then a or b to choose Brightness a b c Load your document. Enter the number of copies you want. Press Copy Options and a or b to choose Brightness. Press OK. -nnonn+ e d Press a to make a lighter copy or press b to make a darker copy. Press OK. e Press Black Start or Color Start.
Making copies Paper options 4 Paper Type 4 If you are copying on special paper, be sure to select the type of paper you are using so you will get the best print quality. Press Paper Size If copying on paper other than Letter size, you will need to change the paper size setting. You can copy on Letter, Legal, A4, A5 or Photo 4 × 6 in. (10 × 15 cm) paper.
Chapter 4 30
Section III Direct Printing PhotoCapture Center®: Printing photos from a memory card III 32
5 PhotoCapture Center®: Printing photos from a memory card PhotoCapture Center® Operations Printing from a memory card without a PC Using a memory card 5 5 Even if your machine is not connected to your computer, you can print photos directly from digital camera media. (See How to print from a memory card on page 34.) 5 5 Your Brother machine has media drives (slots) for use with the following popular digital camera media: Memory Stick™, Memory Stick PRO™, SD, SDHC and xD-Picture Card™.
PhotoCapture Center®: Printing photos from a memory card Memory cards and folder structures Getting started 5 5 Firmly put a memory card into the proper slot. Your machine is designed to be compatible with modern digital camera image files and memory cards; however, please read the points below to avoid errors: The image file extension must be .JPG (other image file extensions like .JPEG, .TIF, .GIF and so on will not be recognized).
Chapter 5 How to print from a memory card Before printing a photo you must first print a thumbnail index to choose the number of the photo you want to print. Follow the instructions below to start printing directly from your memory card: a Make sure you have put the memory card in the proper slot. For example, the LCD will show the following message: M.Stick Active Press PhotoCa... b Press (Photo Capture). (For DPOF printing, see DPOF printing on page 36.
PhotoCapture Center®: Printing photos from a memory card d e f You can enter up to 12 characters (including commas) for the image numbers you want to print. Press a or b to choose the type of paper you are using, Plain Paper, Inkjet Paper, Brother BP71 or Other Glossy. Press OK. e After you have chosen all the images you want to print, press OK to choose your settings. Go to step f. Press a or b to choose the paper size you are using, Letter or A4. Press OK.
Chapter 5 c The printing positions when using Letter paper are shown below. 1 3"x 4" 4 5"x 7" 2 3.5"x 5" 5 6"x 8" DPOF Print:Yes e 3 4"x 6" d Press a or b to choose DPOF Print:Yes. Press OK. e Press a or b to choose the type of paper you are using, Plain Paper, Inkjet Paper, Brother BP71 or Other Glossy. Press OK. f Press a or b to choose the paper size you are using, Letter, A4, 4"x 6" or 5"x 7". Press OK. 6 Max. Size DPOF printing If you selected Letter or A4, go to step g.
PhotoCapture Center®: Printing photos from a memory card PhotoCapture Center® print settings Paper Size 5 These settings will remain until you change them again. Print quality a b c d e Press Menu. a b Press Menu. c Press a or b to choose 3.Paper Size. Press OK. d Press a or b to choose the paper size you are using, Letter, A4, 4"x 6" or 5"x 7". Press OK. Press a or b to choose 2.PhotoCapture. Press OK. e Press a or b to choose 1.Print Quality. Press OK. 5 Press Stop/Exit.
Chapter 5 Color Enhancement (True2Life®) d 5 If you choose True2Life:Off, then go to step g. You can turn on the color enhancement feature to print more vivid images. Brightness a b c d Press a or b to choose 2.PhotoCapture. Press OK. Press a or b to choose True2Life:On (or True2Life:Off). Press OK. e Press a or b to choose 1.Brightness. Press OK. f Press a to make a lighter copy or press b to make a darker copy. Press OK. g Press Stop/Exit. c 38 Press Menu. Press a or b to choose 2.
PhotoCapture Center®: Printing photos from a memory card Sharpness You can enhance the focus of an image by adjusting the sharpness. a b c d Press Menu. 5 Color Density You can adjust the total amount of color in the image to improve a washed out or weak picture. a b Press Menu. Press a or b to choose 5.True2Life. Press OK. c Press a or b to choose True2Life:On (or True2Life:Off). Press OK. Press a or b to choose 5.True2Life. Press OK. d Press a or b to choose True2Life:On (or True2Life:Off).
Chapter 5 Cropping 5 Borderless printing 5 If your photo is too long or wide to fit the available space on your chosen layout, part of the image will be automatically cropped. This feature expands the printable area to the edges of the paper. Printing time will be slightly slower. The default setting is On. If you want to print the whole image, turn this setting to Off. a b Press Menu. Press Menu. c Press a or b to choose 7.Borderless. Press OK. Press a or b to choose 2.PhotoCapture. Press OK.
PhotoCapture Center®: Printing photos from a memory card Scan to a memory card You can scan black & white and color documents into a memory card. Black and white documents will be stored in PDF (*.PDF) or TIFF (*.TIF) file formats. Color documents may be stored in PDF (*.PDF) or JPEG (*.JPG) file formats. The default setting is Color 150 dpi and the default file format is PDF. The machine automatically creates file names based on the current date. (For details, see the Quick Setup Guide.
Chapter 5 Changing the black & white file format a b 5 Press Menu. Once you are familiar with the types of errors that can occur while you are using PhotoCapture Center®, you can easily identify and troubleshoot any problems. Press a or b to choose 2.PhotoCapture. Press OK. c Press a or b to choose 0.Scan to Media. Press OK. d Press a or b to choose 2.B/W File Type. Press OK. e Press a or b to choose TIFF or PDF. Press OK. f Press Stop/Exit.
Section IV Software Software and Network features IV 44
6 Software and Network features The CD-ROM includes the Software User’s Guide and Network User’s Guide for features available when connected to a computer (for example, printing and scanning). The guide has easy to use links that, when clicked, will take you directly to a particular section. c Click the heading you would like to view from the list at the left of the window.
Section V Appendixes Safety and Legal Troubleshooting and Routine Maintenance Menu and Features Specifications V 46 56 78 91
A Safety and Legal Choosing a location Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a standard AC power outlet. Choose a location where the temperature remains between 50°F and 95°F (10°C and 35°C). WARNING DO NOT put the machine near heaters, air conditioners, refrigerators, medical equipment, chemicals or water.
Safety and Legal To use the machine safely A Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the power cord from the AC power outlet. Doing this will prevent an electrical shock. A DO NOT handle the plug with wet hands. Doing this might cause an electrical shock. Always make sure the plug is fully inserted.
Unplug this product from the wall outlet before cleaning the inside of the machine. If the machine becomes hot, releases smoke, or generates any strong smells, immediately unplug the machine from the AC power outlet. Call Brother Customer Service. (See Brother numbers on page i.) If metal objects, water or other liquids get inside the machine, immediately unplug the machine from the AC power outlet. Call Brother Customer Service. (See Brother numbers on page i.
Safety and Legal CAUTION DO NOT put your hands on the edge of the machine under the scanner cover. Doing this may cause injury. DO NOT put your hands on the edge of the paper tray cover under the paper tray cover. Doing this may cause injury. DO NOT touch the area shaded in the illustration. Doing this may cause injury.
When moving the machine you must lift it from the base, by placing a hand at each side of the unit as shown in the illustration. DO NOT carry the machine by holding the scanner cover or the Jam Clear Cover. Lightning and power surges can damage this product! We recommend that you use a quality surge protection device on the AC power line or unplug the cords during a lightning storm. Important safety instructions 1 Read all of these instructions. 2 Save them for later reference.
Safety and Legal 10 DO NOT place anything in front of the machine that will block printing. DO NOT place anything in the path of printing. 11 Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in the risk of fire or electric shock. Never spill liquid of any kind on the product.
Federal Communications Commission (FCC) Declaration of Conformity (USA only) Responsible Party: Brother International Corporation 100 Somerset Corporate Boulevard Bridgewater, NJ 08807-0911 USA TEL: (908) 704-1700 declares, that the products Product Name: DCP-375CW comply with Part 15 of the FCC Rules.
Safety and Legal Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages. There are no warranties extended or granted by this document. This machine has been certified to comply with FCC standards, which are applied to the USA only. Industry Canada Compliance Statement (Canada only) A This Class B digital apparatus complies with Canadian ICES-003.
Legal limitations for copying Color reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with counsel as to any particular questionable documents.
Safety and Legal Trademarks A The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. Windows Vista is either a registered trademark or a trademark of Microsoft Corporation in the United States and other countries. Microsoft, Windows and Windows Server are registered trademarks of Microsoft Corporation in the U.S. and/or other countries.
B Troubleshooting and Routine Maintenance Troubleshooting B B IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
Troubleshooting and Routine Maintenance Printing (continued) Difficulty Suggestions Poor print quality Check the print quality. (See Checking the print quality on page 73.) Make sure that the Printer Driver or Paper Type setting in the menu matches the type of paper you are using. (See Printing for Windows® or Printing and Faxing for Macintosh in the Software User’s Guide on the CD-ROM.) Make sure that your ink cartridges are fresh.
Printing (continued) Difficulty Suggestions The printouts are wrinkled. In the printer driver Advanced tab, click Color Settings, and uncheck Bi-Directional Printing for Windows® or Bi-Directional Printing for Macintosh. Make sure you are using Genuine Brother Innobella™ Ink. Cannot perform ‘2 in 1 ’ or ‘4 in 1 ’ printing. Check that the paper size setting in the application and in the printer driver are the same. Print speed is too slow. Try changing the printer driver setting.
Troubleshooting and Routine Maintenance Scanning Difficulties (continued) Difficulty Suggestions OCR does not work. Try increasing the scanner resolution. Fit to Page does not work properly. Make sure the document is not skewed on the scanner glass. Reposition the document and try again. Software Difficulties Difficulty Suggestions Cannot install software or print. Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair and reinstall the software.
Network Difficulties Difficulty Suggestions Cannot print over the network. Make sure that your machine is powered on and is online and in Ready mode. Print a Network Configuration list (see Printing Reports on page 21.) and check the current Network settings printed in this list. Reconnect the LAN cable to the hub to verify that the cabling and network connections are good. If possible, try connecting the machine to a different port on your hub using a different cable.
Troubleshooting and Routine Maintenance Error and Routine Maintenance messages B As with any sophisticated office product, errors may occur. If this happens, your machine identifies the problem and shows a message. The most common error and maintenance messages are shown below. You can correct most errors and clear routine maintenance messages by yourself. If you need more help, the Brother Solutions Center offers latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
Error Message Cause Action Cannot Detect You installed a new ink too fast and machine did not detect it. Take out the new ink cartridge and reinstall it slowly until it clicks. If you are using generic ink the machine cannot detect the ink cartridge. Use a new Genuine Brother Innobella™ Ink Cartridge. If the error is not cleared, call Brother Customer service. An ink cartridge is not installed properly. Take out the new ink cartridge and re-install it slowly until it clicks.
Troubleshooting and Routine Maintenance Error Message Cause Action Clean Unable 46 The ink absorber box or flushing box is full. These components are periodic maintenance items that may require replacement after a period of time to ensure optimum performance from your Brother machine. The need to replace these items and the time period before replacement is dependent on the number of purges and flushes required to clean the ink system.
Error Message Cause Action Init Unable 46 (See Clean Unable 46 in this table.) (See Clean Unable 46 in this table.) One or more of the ink cartridges are near the end of their life. Order a new ink cartridge. You can continue printing until the LCD display shows Cannot Print. (See Ordering accessories and supplies on page ii.) Low Temperature The print head is too cold. Allow the machine to warm up.
Troubleshooting and Routine Maintenance Error Message Cause Action Paper Jam Paper is jammed in the machine. Open the Jam Clear Cover (at the back of the machine) and pull out the jammed paper by following the steps in Printer jam or paper jam on page 66. Make sure the paper length guide is adjusted to the correct paper size. (See Clean Unable XX in this table.) (See Clean Unable XX in this table.) (See Clean Unable 46 in this table.) (See Clean Unable 46 in this table.
Printer jam or paper jam B d Take out the jammed paper depending on where it is jammed in the machine. a Open the Jam Clear Cover (1) at the back of the machine. Pull the jammed paper out of the machine. Pull the paper tray (1) out of the machine. 1 1 b Pull out the jammed paper (1) and press Stop/Exit. 1 c Reset the machine by lifting the scanner cover from the front of the machine and then close it.
Troubleshooting and Routine Maintenance f Lift the scanner cover (1) from the front of the machine until it locks securely in the open position. Make sure that jammed paper is not left inside the machine. g Lift the scanner cover to release the lock (1). Gently push the scanner cover support down (2) and close the scanner cover (3) using both hands.
Routine maintenance Replacing the ink cartridges b Press down to unlock the release lever and take out the ink cartridge for the color shown on the LCD. c Open the new ink cartridge bag for the color shown on the LCD, and then take out the ink cartridge. B B Your machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the 4 cartridges.
Troubleshooting and Routine Maintenance d Turn the green knob on the protective yellow cap clockwise until it clicks to release the vacuum seal, then remove the cap (1). f Gently push in the ink cartridge until it clicks, and then close the ink cartridge cover. g The machine will automatically reset the ink dot counter. 1 Note e Each color has its own correct position. Insert the ink cartridge in the direction of the arrow on the label.
Clean the outside of the machine as follows: IMPORTANT • DO NOT take out ink cartridges if you do not need to replace them. If you do so, it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge. a Pull the paper tray (1) completely out of the machine. 1 • DO NOT touch the cartridge insertion slots. If you do so, the ink may stain your skin. • If ink gets on your skin or clothing immediately wash it off with soap or detergent.
Troubleshooting and Routine Maintenance Cleaning the scanner glass a Lift the document cover (1). Clean the scanner glass (2) and white plastic (3) with a soft lint-free cloth moistened with a non-flammable glass cleaner. 1 B Cleaning the machine’s printer platen B CAUTION Be sure to unplug the machine from the AC power outlet before cleaning the printer platen to avoid electrical shock (1) to avoid electrical shock. 3 2 a Lift the scanner cover until it locks securely in the open position.
Cleaning the paper pick-up rollers a Pull the paper tray completely out of the machine. b Unplug the machine from the AC power outlet and open the Jam Clear Cover (1) at the back of the machine. Cleaning the print head B To maintain good print quality, the machine will automatically clean the print head when needed. You can start the cleaning process manually if there is a print quality problem.
Troubleshooting and Routine Maintenance Checking the print quality B h If faded or streaked colors and text appear on your output, some of the nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern. a b Press Ink. c Press a or b to choose Print Quality. Press OK. Press a or b to choose Test Print. Press OK. d Press Color Start. The machine begins printing the Print Quality Check Sheet.
Checking the print alignment B g You may need to adjust the print alignment after transporting the machine, or if your printed text becomes blurred or images become faded. a b Press Ink. c Press a or b to choose Alignment. Press OK. d Press a or b to choose Test Print. Press OK. Press Black Start or Color Start. The machine starts printing the Alignment Check Sheet. Is Alignment OK? 1200dpi Adjust Select Best #5 Press OK.
Troubleshooting and Routine Maintenance Machine Information B a b Press Menu. Press Menu. c Press a or b to choose 5.Machine Info. Press OK. Press a or b to choose 4.Reset. Press OK. d Press a or b to choose the reset you want. Press OK. e Press a or b to choose a Reset or b Exit. f Press a to confirm. Checking the serial number B You can see the machine’s serial number on the LCD. a b c How to reset Press a or b to choose 1.Serial No. Press OK. XXXXXXXXX d Press Stop/Exit.
Packing and shipping the machine When you transport the machine, use the packing materials that came with your machine. If you do not pack the machine properly, any damage that may occur in transit will not be covered by your warranty. IMPORTANT B • Make sure that the plastic tabs on both sides of the green protective part (1) have securely clicked into place (2). IMPORTANT It is important to allow the machine to ‘park’ the print head after a print job.
Troubleshooting and Routine Maintenance f Lift the scanner cover (1) to release the lock. Gently push the scanner cover support down (2) and close the scanner cover (3). h Pack the machine and the printed materials in the original carton with the original packing material as shown below. Do not pack the used ink cartridges in the carton. 1 Note 2 g 3 If you are returning your machine to Brother as part of the Exchange Service, pack only the machine.
C Menu and Features On-screen programming C Menu keys C Your machine is designed to be easy to operate with LCD on-screen programming using the menu keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine.
Menu and Features To access the menu mode: a b Press Menu. Choose an option. You can scroll more quickly through each menu level by pressing a or b for the direction you want. 1.Copy 2.PhotoCapture 3.Network 4.Print Reports 5.Machine Info. 0.Initial Setup c Press OK when that option appears on the LCD. The LCD will then show the next menu level. d Press a or b to scroll to your next menu selection. e Press OK. When you finish setting an option, the LCD shows Accepted. f Press Stop/Exit.
Menu Table C The menu table will help you understand the menu selections and options that are found in the machine's programs. The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page 1.Copy 1.Paper Type — Plain Paper* Sets the type of paper in the paper tray. 29 Sets the size of the paper in the paper tray. 29 Chooses the copy resolution for your type of document.
Menu and Features Main Menu Submenu Menu Selections Options Descriptions Page 2.PhotoCapture 1.Print Quality — Normal Selects the print quality. 37 Selects the paper type. 37 Selects the paper size. 37 Selects the print size. (Appears when A4 or Letter is selected in the Paper Size menu.) 37 Photo* 2.Paper Type — Plain Paper Inkjet Paper Brother BP71 Other Glossy* 3.Paper Size — Letter A4 4"x 6"* 5"x 7" 4.Print Size — 3"x 4" 3.5"x 5" 4"x 6" 5"x 7" 6"x 8" Max.
Main Menu Submenu Menu Selections Options Descriptions Page 2.PhotoCapture 5.True2Life True2Life:On 1.Brightness Adjusts the brightness. 38 True2Life:Off* -nnnno+ Adjusts the contrast. 38 Adjusts the hue of the white areas. 38 Enhances the detail of the image. 39 Adjusts the total amount of colour in the image. 39 (Continued) -nnnon+ -nnonn+* -nonnn+ -onnnn+ 2.Contrast -nnnno+ -nnnon+ -nnonn+* -nonnn+ -onnnn+ 3.White Balance -nnnno+ -nnnon+ -nnonn+* -nonnn+ -onnnn+ 4.
Menu and Features Main Menu Submenu Menu Selections Options Descriptions Page 2.PhotoCapture 6.Cropping — On* Crops the image around the margin to fit the paper size or print size. Turn this feature off if you want to print whole images or prevent unwanted cropping. 40 Expands the printable area to fit the edges of the paper. 40 Prints the date on your photo. 40 Selects the Scan resolution for your type of document. 41 (Continued) Off 7.Borderless — On* Off 8.
Network menu Level1 Level2 Level3 Level4 Options Descriptions 3.Network 1.Wired LAN 1.TCP/IP 1.BOOT Method Auto* Chooses the BOOT method that best suits your needs. Static RARP BOOTP DHCP 2.IP Address [000-255]. [000-255]. Enter the IP address. [000-255]. [000-255] 3.Subnet Mask [000-255]. [000-255]. Enter the Subnet mask. [000-255]. [000-255] 4.Gateway [000-255]. [000-255]. Enter the Gateway address. [000-255]. [000-255] 5.Node Name BRNXXXXXXXXXXXX You can see the current Node name.
Menu and Features Level1 Level2 Level3 Level4 Options Descriptions 3.Network 1.Wired LAN 2.Ethernet — Auto* (Continued) (Continued) Chooses the Ethernet link mode. 100B-FD 100B-HD 10B-FD 10B-HD 2.WLAN 3.MAC Address — — You can see your machine's MAC address from the control panel. 1.TCP/IP 1.BOOT Method Auto* Chooses the BOOT method that best suits your needs. Static RARP BOOTP DHCP 2.IP Address [000-255]. [000-255]. Enter the IP address. [000-255]. [000-255] 3.
Level1 Level2 Level3 Level4 Options Descriptions 3.Network 2.WLAN 1.TCP/IP 8.DNS Server (Continued) (Continued) (Continued) (Primary) 000.000.000.000 Specifies the IP address of the primary or secondary server. (Secondary) 000.000.000.000 9.APIPA On* Off 3.Network I/F 2.Setup Wizard — — You can configure your print server. 3.SES/WPS/AOSS — — You can easily configure your wireless network settings using the one-button push method. 4.
Menu and Features Level1 Level2 Level3 Level4 Options Descriptions 3.Network 0.Network Reset — — — Restores all wired and wireless network settings to the factory default. (Continued) See Network User's Guide on the CD-ROM. The factory settings are shown in Bold with an asterisk. Main Menu Submenu Menu Selections Options Descriptions Page 4.Print Reports 1.Help List — — 21 2.User Settings — — You can print these lists and report. 3.
Copy Quality ( ) Level1 Level2 Level3 Options Descriptions Page — — — Fast Choose the Copy resolution for your type of document. 25 Normal* Best The factory settings are shown in Bold with an asterisk. Enlarge/Reduce ( ) Level1 Level2 Level3 Options Descriptions Page — — — Fit to Page You can choose the enlargement and reduction ratio for your type of document.
Menu and Features Level1 Level2 Level3 Options Descriptions Page Brightness — — -nnnno+ Adjusts the brightness of copies. 28 You can make N in 1 or Poster copies. 26 -nnnon+ -nnonn+* -nonnn+ -onnnn+ — Page Layout — Off(1 in 1)* 2 in 1 (P) 2 in 1 (L) 4 in 1 (P) 4 in 1 (L) Poster(3 x 3) The factory settings are shown in Bold with an asterisk.
Photo Capture ( ) Level1 Level2 Level3 Options Descriptions Page Print Index 6 Images /Line Paper Type Plain Paper* You can print a thumbnail page. 34 You can print on indivisual image. 34 Inkjet Paper 5 Images /Line Brother BP71 Other Glossy Paper Size A4 Letter* Print Images — — — The factory settings are shown in Bold with an asterisk. Ink ( ) Level1 Level2 Level3 Options Descriptions Page Test Print — — Print Quality Lets you check the print quality or alignment.
D Specifications D General D Printer Type Inkjet Print Method Black: Piezo with 94 × 1 nozzle Color: Piezo with 94 × 3 nozzles Memory Capacity 32 MB LCD (Liquid Crystal Display) 16 characters × 1 line Power Source AC 100 to 120 V 50/60 Hz Power Consumption Off Mode: Average 0.45 W Sleep Mode: Average 3 W Standby: Average 5 W Operating: Average 21 W Dimensions 14.5 in. (365 mm) 5.9 in. (150 mm) 15.4 in. (390 mm) Weight 15.
Print media Paper Input D Paper Tray Paper Type: Plain Paper, Inkjet Paper (coated paper), Glossy Photo Paper 1, Transparency 2 1 and Envelopes Paper Size: Letter, Legal, Executive, A4, A5, A6, JIS B5, envelopes (commercial No.10, DL, C5, Monarch, JE4), Photo 4" × 6", Photo 2L 5" × 7", Index card, Postcard 1 (3.9" × 5.8") and Postcard 2 (5.8" × 7.9") Width: 4 in. (100 mm) - 8.5 in. (215.9 mm) Length: 6 in. (150 mm) - 14.0 in. (355.
Specifications Copy D Color/Black Yes/Yes Document Size Scanner Glass Width: Max. 8.5 in. (215.9 mm) Scanner Glass Length: Max. 11.7 in.
PhotoCapture Center® Compatible Media 1 D Memory Stick™ (16 MB - 128 MB) Memory Stick PRO™ (256 MB - 16 GB) (Not available for music data with MagicGate™) Memory Stick Duo™ with adapter Memory Stick Micro™ (M2™) with adapter SD (16 MB - 2 GB) SDHC (4 GB - 16 GB) microSD with adapter miniSD with adapter xD-Picture Card™ (16 MB - 512 MB) xD-Picture Card™ Type M (256 MB - 2 GB) xD-Picture Card™ Type M+ (256 MB and 2 GB) xD-Picture Card™ Type H (256 MB - 2 GB) Resolution Up to 1200×2400 dpi File Extension
Specifications Scanner D Color/Black Yes/Yes TWAIN Compliant Yes (Windows® 2000 Professional/Windows® XP/ Windows® XP Professional x64 Edition/Windows Vista®) Mac OS X 10.3.9 or greater 1 WIA Compliant Yes (Windows® XP 2/Windows Vista®) Color Depth 36 bit color Processing (Input) 24 bit color Processing (Output) (Actual Input: 30 bit color/Actual Output: 24 bit color) Resolution Up to 19200 × 19200 dpi (interpolated) 3 Up to 1200 × 2400 dpi (optical) Document Size Scanner Glass Width: Max. 8.
Printer Printer Driver D Windows® 2000 Professional/Windows® XP/ Windows® XP Professional x64 Edition/Windows Vista® driver supporting Brother Native Compression mode Mac OS X 10.3.9 or greater 1: Brother Ink driver Resolution Up to 1200 × 6000 dpi 1200 × 2400 dpi 1200 × 1200 dpi 600 × 1200 dpi 600 × 600 dpi 600 × 300 dpi 450 × 150 dpi (Black & White) 600 × 150 dpi (Color) Printing Width 8.26 in. [8.5 in.
Specifications Interfaces D USB Use a USB 2.0 interface cable that is no longer than 6 feet (2.0 m). 1 2 LAN 3 Use an Ethernet UTP cable category 5 or greater. Wireless LAN Your machine supports IEEE 802.11b/g wireless communication with your wireless LAN using Infrastructure mode or a wireless Peer-to-Peer connection in Ad-hoc Mode. 1 Your machine has a USB 2.0 Full-speed interface. This interface is compatible with USB 2.0 Hi-Speed; however, the maximum data transfer rate will be 12 Mbits/s.
Computer requirements D SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS Processor Computer Platform Supported PC PC Interface Minimum & Operating Software Speed System Version Functions Windows® Windows® 2000 Operating Professional 4 System 1 Windows® XP Home 2 4 Windows® XP Professional 2 4 Printing, Scanning, Removable Disk 5 USB 10/100 Base-Tx (Ethernet), Wireless 802.
Specifications Consumable items D Ink The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly. Service Life of Ink Cartridge Starter ink cartridges are in the box. The first time you install the ink cartridges the machine will use extra ink to fill the ink delivery tubes. This is a one-time process that enables high quality printing. Afterward, replacement ink cartridges will print the specified number of pages.
Network (LAN) D LAN You can connect your machine to a network for Network Printing, Network Scanning and access photos from PhotoCapture Center® 1. Also included is Brother BRAdmin Light 2 Network Management software. Support for Windows® 2000 Professional/XP/XP Professional x64 Edition/ Windows Vista® Mac OS X 10.3.9 or greater 3 Ethernet 10/100 BASE-TX Auto Negotiation (Wired LAN) IEEE 802.
Specifications Wireless one-push configuration D If your wireless access point supports either SecureEasySetup™, Wi-Fi Protected Setup (PBC 1) or AOSS™, you can configure the machine easily without a computer. By pushing a button on the wireless LAN router / access point and the machine, you can set up the wireless network and security settings. See the user’s guide for your wireless LAN router / access point for instructions on how to access one-push mode.
E Index A Copy Quality key ..................................... 24 Accessories and supplies .......................... ii Apple Macintosh See Software User's Guide on the CD-ROM. E B Brother accessories and supplies ........................ ii Brother numbers ...................................... i Customer Service .................................... i FAQs (frequently asked questions) .......... i product support ........................................ i service centers ..........................
L LCD (liquid crystal display) ......................78 Contrast ................................................20 Help List ................................................21 Language ..............................................20 M Macintosh See Software User's Guide on the CD-ROM. Maintenance, routine replacing ink cartridges .........................68 Memory Storage ......................................78 Menu Table ..............................................78 Mode, entering PhotoCapture .....
R W Reducing copies ....................................................25 Reports Help List ................................................21 how to print ...........................................21 Network Configuration ..........................21 User Settings ........................................21 Resolution copy ......................................................93 print .......................................................96 scan ......................................................
EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications.
Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and Canada only. We cannot recommend using them overseas because the power requirements of your Digital Copier/Printer may not be compatible with the power available in foreign countries.
