USER’S GUIDE DCP-110C ® Version A
If you need to call Customer Service Please complete the following information for future reference: Model Number: DCP-110C Serial Number:* Date of Purchase: Place of Purchase: * The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.
Brother numbers IMPORTANT For technical help, you must call the country where you bought the DCP. Calls must be made from within that country. Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product.
Brother fax back system (USA only) Brother has installed an easy-to-use fax back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to receive faxed instructions and an Index of fax back subjects.
Notice - Disclaimer of Warranties (USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE.
Brother® One Year Limited Warranty and Replacement Service (USA only) Who is covered: • This limited warranty ("warranty") is given only to the original end-use/retail purchaser (referred to in this warranty as "Original Purchaser") of the accompanying product, consumables and accessories (collectively referred to in this warranty as "this Product").
Brother® One Year Limited Warranty and Replacement Service (USA only) product; or (iv) the warranty period on your by Brother in its sole discretion. Brother original Product has expired or has not been reserves the right to supply a refurbished or sufficiently validated with a copy of the proof of remanufactured replacement Machine and/or purchase (bill of sale).
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (Canada only) Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centers, will repair this MFC/Facsimile machine free of charge if defective in material or workmanship.
Safety precautions To use the DCP safely Please refer to these instructions for later reference and before attempting any maintenance. WARNING There are high voltage electrodes inside the DCP. Before you clean the DCP, make sure you have unplugged the power cord from the AC power outlet Do not handle the plug with wet hands. Doing this might cause an electrical shock. To prevent injuries, be careful not to put your hands on the edge of the DCP under the scanner cover.
WARNING This product must be installed near an AC power outlet that is easily accessible. In case of emergencies, you must disconnect the power cord from the AC power outlet to shut off power completely. Caution To maintain the best print quality, we recommend that you use the On/Off key to turn off your DCP. Do not unplug the power cord from the AC power outlet, unless moving the machine or performing maintenance.
Choosing a location Place your DCP on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the DCP near a standard, grounded AC power outlet. Choose a location where the temperature remains between 50°F and 95°F (10° and 35°C). Caution ■ Avoid placing your DCP in a high-traffic area. ■ Avoid placing your DCP on the carpet. ■ Do not place near heaters, air conditioners, water, chemicals, or refrigerators.
Table of Contents 1 2 Introduction .......................................................................... 1-1 Using this Guide ............................................................... 1-1 Finding information ..................................................... 1-1 Symbols used in this Guide ........................................ 1-1 Control panel overview ..................................................... 1-2 Status LED indications ...............................................
3 4 5 xi Walk-Up PhotoCapture Center™ ......................................... 3-1 Introduction ....................................................................... 3-1 PhotoCapture Center™ requirements ..................... 3-2 Getting started .................................................................. 3-3 Printing the Index (Thumbnails)........................................ 3-5 Printing images ................................................................. 3-6 DPOF printing ............
Checking the ink volume ................................................ 5-14 Packing and shipping the DCP....................................... 5-15 Routine maintenance...................................................... 5-18 Cleaning the scanner................................................ 5-18 Cleaning the DCP printer platen............................... 5-19 Replacing the ink cartridges ..................................... 5-20 A S 6 Appendix .................................................
1 Introduction Using this Guide Thank you for buying a Brother Digital Copier/Printer (DCP). Your DCP is simple to use, with LCD screen instructions to guide you through programming it. You can make the most of your DCP by reading through this Guide. Finding information All the chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature or operation by checking the Index at the back of this Guide.
Control panel overview 11 10 1 1 Copy keys (Temporary settings): Copy Options You can quickly and easily select temporary settings for copying. Enlarge/Reduce Lets you enlarge or reduce copies depending on the ratio you select. Copy Quality Use this key to temporarily change the quality for copying. Number of Copies Use this key to make multiple copies. 1 - 2 INTRODUCTION 9 2 8 3 7 4 6 5 2 Menu Mode: Menu Lets you access the Menu to program. or Press to scroll through the menus and options.
3 Stop/Exit 7 Stops an operation or exits from the menu. 4 Black Start Lets you start making copies in black and white. Also, let you start a scanning operation (in color or black, depending on the scanning setting on your PC). 5 Color Start Lets you start making copies in full color. Also, let you start a scanning operation (in color or black, depending on the scanning setting on your PC). 6 On/Off You can turn the DCP on or off.
Status LED indications The status LED (Light Emitting Diode) is a light that shows the DCP status. LED DCP status Description Ready The DCP is ready for use. Cover is Open The cover is open. Close the cover. (See Error messages on page 5-1.) Ink Empty Replace the Ink cartridge with a new one. (See Replacing the ink cartridges on page 5-20.) Paper Error Put paper in the tray or clear the paper jam. Check the LCD message. (See Troubleshooting and routine maintenance on page 5-1.
Load documents You can copy and scan from the scanner glass. Using the scanner glass You can use the scanner glass to copy or scan pages of a book or one page at a time. Documents can be up to letter size (8.5 inches to 11 inches). 1 Lift the document cover. Place document face down on the Scanner Glass 2 3 Using the document guidelines on the left, center the document face down on the scanner glass. Close the document cover. If the document is a book or is thick, do not slam the cover or press on it.
About paper The print quality can be affected by the type of paper you use in the DCP. To get the best print quality for the settings you’ve chosen, always set the Paper Type to match the type of paper you load. You can use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes. We recommend testing various paper types before purchasing large quantities. For best results, use the recommended paper.
Handling and using special paper ■ Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat. ■ The coated side of glossy paper is shiny. Avoid touching the shiny (coated) side. Load glossy paper with the shiny side facing down. ■ Avoid touching either side of transparencies, because they absorb water and perspiration easily, and this may cause decreased output quality.
1 - 8 INTRODUCTION Transparencies Envelopes 8.3" x 11.7" (210 x 297 mm) 4.1" x 9.3" (105 x 235 mm) JE4 Envelope A4 3 7/8" x 7 1/2" (98 x 191 mm) Monarch 8 1/2" x 11" (216 x 279 mm) 4 1/8" x 9 1/2" (105 x 241 mm) COM-10 Letter 6.4" x 9" (162 x 229 mm) 4.3" x 8.7" (110 x 220 mm) 5.8" x 7.9" (148 x 200 mm) Post Card 2 (Double) C5 Envelope 3.9" x 5.8" (100 x 148 mm) Post Card 1 DL Envelope 5" x 8" (127 x 203 mm) Index Card A6 5" x 7" (127 x 178 mm) 4.1" x 5.
Paper weight, thickness and capacity Paper Type Weight Thickness No. of sheets Plain Paper 17 to 32 lb (64 to 120 g/m2) 0.003" to 0.006" (0.08 to 0.15 mm) 100* Inkjet Paper 17 to 53 lb (64 to 200 g/m2) 0.003" to 0.01" (0.08 to 0.25 mm) 20 Glossy Paper Up to 58 lb (Up to 220 g/m2) Up to 0.01" (Up to 0.25 mm) 20 Photo Card Up to 64 lb (Up to 240 g/m2) Up to 0.01" (Up to 0.28 mm) 20 Index Card Up to 32 lb (Up to 120 g/m2) Up to 0.006" (Up to 0.
Printable area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. Cut Sheet Paper 3 Envelopes 3 4 1 4 1 2 2 ■ unprintable area 1Top 2Bottom 3Left 4Right Cut Sheet 0.12 in. 0.12 in. 0.12 in. 0.12 in. (3 mm) (3 mm) (3 mm) (3 mm) (0 in. / 0 mm)*1 (0 in. / 0 mm)*1 (0 in. / 0 mm)*1 (0 in. / 0 mm)*1 Envelopes 0.47 in. (12 mm) 0.94 in. (24 mm) 0.12 in. (3 mm) 0.12 in.
How to load paper, envelopes and post cards To load paper or other media 1 Pull the paper tray completely out of the DCP and remove the output paper tray. 2 Press and slide the paper side guide to fit the paper width. Paper Side Guide 3 Pull out the paper support and unfold the paper support flap. Paper Support Paper Support Flap Use the paper support flap for Letter, Legal and A4.
4 Fan the stack of paper well to avoid paper jams and mis-feeds. 5 Gently insert the paper into the paper tray print side down and the leading edge (top of the paper) in first. Check that the paper is flat in the tray and below the maximum paper mark. Maximum Paper Mark ■ Make sure the paper side guides touch the sides of the paper. ■ Be careful that you do not push the paper in too far; it may lift at the back of the tray and cause feed problems.
To load envelopes ■ Use envelopes that weigh from 20 - 25 lb (75 - 90 g/m2). ■ Some envelopes require margin settings in the application. Make sure you do a test print first. To prevent possible damage to the feeding mechanism, do not use the types of envelopes shown below.
2 Insert the envelopes into the paper tray with the address side down and the leading edge (top of the envelopes) in first. Slide the paper side guide to fit the width of the envelopes. If you have problems when printing on envelopes, try the following suggestions: 1 Open the envelope flap. 2 Make sure the open flap is either to the side of the envelope or to the back edge of the envelope when printing. 3 Adjust the size and margin in your application.
2 Making copies Using the DCP as a copier You can use your DCP as a copier, making up to 99 copies at a time. Making a single copy 1 2 Load your document. Press Black Start or Color Start. To stop copying, press Stop/Exit. Making multiple copies 1 2 Load your document. Press Number of Copies repeatedly until the number of copies you want appear (up to 99). —OR— Press to increase the number of copies. Press to decrease the number of copies.
Using the Copy keys (Changing the temporary copy settings) When you want to quickly change the copy settings temporarily for the next copy, use the temporary Copy keys. You can use different combinations. Temporary Copy keys These settings are temporary, the DCP returns to its default settings 60 seconds after it finishes copying. You can save the copy settings you use most often by setting them as default. (See Changing the default copy settings on page 2-12.
Setting copy quality You can select the copy quality. The default setting is Normal. Press Copy Quality Normal 1 2 3 Recommended mode for ordinary printouts. Good copy quality with adequate copy speed. Fast Fast copy speed and lowest ink consumption. Use FAST to save time (document to be proof-read, large documents or many copies). Best Use this mode to copy precise images such as photographs. BEST uses the highest resolution and slowest speed. Load your document.
Enlarging or reducing the copied image You can select the following enlargement or reduction ratios. Custom(25-400%) allows you to enter a ratio from 25% to 400%.
1 2 3 Load your document. Press Enlarge/Reduce. Press or to select the enlargement or reduction ratio you want. Press Set. —OR— You can select Custom(25-400%) and press Set. Press or to enter an enlargement or reduction ratio from 25% to 400%. Press Set. Enlargement or reduction ratio can also be increased/decreased by holding down or 4 . Press Black Start or Color Start. —OR— Press other temporary copy keys for more settings.
Using the Copy Options key Use the Copy Options key to quickly set the following copy settings temporarily for the next copy.
Setting paper type If copying on paper other than plain paper, select the type of paper that you are using to get the best print quality. 1 Load your document. 2 Press Copy Options and or to select Paper Type. Press Set. 3 Press or to select the type of paper you are using (Plain, Inkjet, Glossy or Transparency). Press Set. 4 Press Black Start or Color Start. —OR— Press or for more settings. Setting paper size If copying on paper other than Letter sizes, you will need to change the paper size setting.
Adjusting brightness You can adjust the copy brightness to make copies darker or lighter. 1 Load your document. 2 Press Copy Options and or to select Brightness. Press Set. + 3 Press to make a lighter copy. —OR— Press to make a darker copy. Press Set. 4 Press Black Start or Color Start. —OR— Press or for more settings.
Making N in 1 copies or a poster (Page Layout) You can reduce the amount of copies by using the N in 1 copy feature. This allows you to copy two or four pages onto one page, allowing you to save paper. It is also possible to create a poster. When you use the Poster feature your DCP divides your document into sections, then enlarges the sections so you can assemble them into a poster. ■ Please make sure Paper Size is set to A4 or Letter. ■ You can use the N in 1 copy feature with 100% copy size only.
If Glossy has been selected in the Paper Type setting for N in 1 copies, the DCP will print the images as if Normal paper had been selected. ■ If you are producing multiple color copies, N in 1 copies are not available. ■ N in 1 color copies are not available. ■ For Poster copies, you cannot make more than one copy. Place the document face down in the direction shown below.
Poster (3x3) You can make a poster size copy of a photograph. For Poster copies, you cannot make more than one copy.
Changing the default copy settings You can save the copy settings you use most often by setting them as default. These settings will remain until you change them again. Setting Paper Type To get the best print quality, set the DCP for the type of paper you are using. 1 Press Menu. 2 Press or to select 1.Copy. Press Set. 3 Press or to select 1.Paper Type. Press Set. 4 Press or to select Plain, Inkjet, Glossy or Transparency. Press Set. 5 Press Stop/Exit.
Setting Paper Size You can use five sizes of paper for printing your copies: Letter, Legal, A4, A5 and Photo Card (4" x 6"). When you change the type of paper you load in the DCP, you will need to change the setting for Paper Size at the same time so your DCP can fit the copy on the page. 1 Press Menu. 2 Press or to select 1.Copy. Press Set. 3 Press or to select 2.Paper Size. Press Set. 4 Press or to select Letter, Legal, A4, A5 or 4”x6”. Press Set. 5 Press Stop/Exit.
Adjusting brightness 1 2 3 4 5 Press Menu. Press or to select 1.Copy. Press Set. Press or to select 4.Brightness. Press Set. Press to make a lighter copy. —OR— Press to make a darker copy. Press Set. Press Stop/Exit. Adjusting contrast You can change the contrast to help an image look sharper and more vivid. 1 Press Menu. 2 Press or to select 1.Copy. Press Set. 3 Press or to select 5.Contrast. Press Set. 4 Press to increase the contrast. —OR— Press to decrease the contrast. Press Set. 5 Press Stop/Exit.
Adjusting Color saturation 1 2 3 4 5 6 Press Menu. Press or to select 1.Copy. Press Set. Press or to select 6.Color Adjust. Press Set. Press or to select Red, Green or Blue. Press Set. Press to increase the color saturation. —OR— Press to decrease the color saturation. Press Set. Return to Step 4 to select the next color. —OR— Press Stop/Exit.
Legal limitations Color reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with relevant counsel as to any particular questionable documents.
3 Walk-Up PhotoCapture Center™ Introduction Even if your DCP is not connected to your computer, you can print photos directly from the digital camera media. Your Brother DCP includes five media drives (slots) for use with popular digital camera media: CompactFlash®, SmartMedia®, Memory Stick®, SecureDigital™ (SD Card) and xD-Picture Card™.
PhotoCapture Center™ requirements To avoid error conditions, please remember: ■ The DPOF file on the media card must be in a valid format. (See DPOF printing on page 3-8.) ■ The image file extension must be .JPG (Other image file extensions .JPEG, .TIF, .GIF and so on will not be recognized). ■ Walk-up PhotoCapture Center™ printing must be performed separately from PhotoCapture Center™ operations using the PC. (Simultaneous operation is not available.) ■ IBM Microdrive™ is not compatible with the DCP.
Getting started Firmly insert the card into the appropriate slot. SecureDigital™ CompactFlash® Memory Stick® xD-Picture Card™ SmartMedia® PhotoCapture key indications: ■ PhotoCapture light is ON, the media card is inserted properly. ■ PhotoCapture light is OFF, the media card is not properly inserted. ■ PhotoCapture light is BLINKING, the media card is being read or written to.
The steps below give a brief outline of the Direct Printing feature. Please see the remaining pages of this chapter for more detailed instructions. 1 Insert the media card firmly into the media drive (slot). When you insert your media card C.Flash Active into the proper slot, the LCD shows: Press PhotoCapture key... The media active message will be shown for 60 seconds and then disappear. Even in that case, you can enter the PhotoCapture mode by pressing PhotoCapture. 2 3 4 Press PhotoCapture.
Printing the Index (Thumbnails) The PhotoCapture Center™ assigns numbers for images (such as No.1, No.2, No.3, and so on). It does not recognize any other numbers or file names that your digital camera or PC have used to identify the pictures. You can print a thumbnail page (Index page with 6 or 5 images per line). This will show all the pictures on the media card. 1 Make sure you have inserted the media card. Press PhotoCapture. (See page 3-3.) 2 Press or to select Print Index Print Index. Press Set.
Printing images Before you can print an individual image, you have to know the image number. Print the Index first. (See Printing the Index (Thumbnails) on page 3-5.) 1 2 Make sure you have inserted the media card. Press PhotoCapture. (See page 3-3.) Press or to choose Print Images Print Images. Press Set. If your media card contains valid DPOF information, the LCD shows DPOF Print:Yes, please go to DPOF printing on page 3-8. 3 Press repeatedly to enter the No.
Paper Type & Paper Size 5 Press or to select the type of paper you are using (Letter Glossy, 4"x 6" Glossy, 5"x 7" Glossy, A4 Glossy, Letter Plain, A4 Plain, Letter Inkjet, A4 Inkjet or 4"x 6" Inkjet). Press Set. If you selected A4 or Letter, go to Step 6. If you selected another size, go to Step 7. —OR— If you have finished choosing settings, press Color Start. Print Size 6 If you selected A4 or Letter, press or to select the print size (4”x3”, 5"x 3.5", 6”x 4”, 7”x 5”, 8”x 6”or Max. Size).
DPOF printing DPOF stands for Digital Print Order Format. Major Digital Camera manufacturers (Canon Inc., Eastman Kodak Company, Fuji Photo Film Co. Ltd., Matsushita Electric Industrial Co. Ltd. and Sony Corporation.) created this standard to make it easier to print images from a digital camera. If your digital camera supports DPOF printing, you will be able to select on the Digital Camera display the images and number of copies you want to print.
Changing the default settings You can save the PhotoCapture Center™ settings you use most often by setting them as default. These settings will remain until you change them again. Setting print quality 1 2 3 4 5 Press Menu. Press or to select 2.PhotoCapture. Press Set. Press or to select 1.Print Quality. Press Set. Press or to select Normal or Photo. Press Set. Press Stop/Exit. Setting paper and size 1 2 3 4 5 6 Press Menu. Press or to select 2.PhotoCapture. Press Set. Press or to select 2.
Adjusting brightness 1 2 3 4 5 Press Menu. Press or to select 2.PhotoCapture. Press Set. Press or to select 3.Brightness. Press Set. Press to make a lighter print. —OR— Press to make a darker print. Press Set. Press Stop/Exit. Adjusting contrast You can choose the contrast setting. More contrast will make an image look sharper and more vivid. 1 Press Menu. 2 Press or to select 2.PhotoCapture. Press Set. 3 Press or to select 4.Contrast. Press Set. 4 Press to increase the contrast.
Color enhancement (True2Life®) You can turn on the color enhancement (True2Life® ) feature to print more vivid images. Printing time will be slower. 1 Press Menu. 2 Press or to select 2.PhotoCapture. Press Set. 3 Press or to select 5.True2Life. Press Set. 4 Press or to select On. Press Set. —OR— Select Off and press Set, then go to Step 7. If you select On, you can customize the White Balance, Sharpness or Color Density. 5 6 7 Press or to select White Balance, Sharpness or Color Density. Press Set.
■ White Balance This setting adjusts the hue of the white areas of an image. Lighting, camera settings and other influences will effect the appearance of white. The white areas of a picture may be slightly pink, yellow or some other color. By using this adjustment you can correct this effect and bring the white areas back to pure white. ■ Sharpness This setting enhances the detail of an image. It is similar to adjusting the fine focus on a camera.
Cropping If your photo is too long or wide to fit the available space on your selected layout, part of the image will be automatically cropped. The default setting is On. If you want to print the whole image, turn this setting to Off. 1 Press Menu. 2 Press or to select 2.PhotoCapture. Press Set. 3 Press or to select 6.Cropping. Press Set. 4 Press or to select Off (or On). Press Set. 5 Press Stop/Exit.
Borderless This feature expands the printable area to the edges of the paper. Printing time will be slightly slower. 1 Press Menu. 2 Press or to select 2.PhotoCapture. Press Set. 3 Press or to select 7.Borderless. Press Set. 4 Press or to select Off (or On). Press Set. 5 Press Stop/Exit. Scan to Card You can scan black and white and color documents into a media card. Black and white documents will be stored in PDF (*.PDF) or TIFF file formats (*.TIF). Color documents may be stored in PDF (*.
1 Insert a SmartMedia®, CompactFlash®, Memory Stick®, SecureDigital™ or xD-Picture Card™ into your machine. Do not take out the media card while PhotoCapture is blinking to avoid damaging the card or data stored on the card. 2 3 4 5 6 Load your document. Press (Scan). Press or to select Scan to Card. To change quality, press Set and go to Step 5. —OR— Press Black Start or Color Start to start scanning without changing any settings. Press or to select the quality you want.
Understanding the Error Messages Once you are familiar with the types of errors that can occur while you’re using the PhotoCapture Center™, you can easily identify and troubleshoot any difficulties. When an error message appears on the LCD, the DCP will beep to get your attention. Media Error—This message will appear if you insert a media card that is either bad or not formatted, or when there is a problem with the media drive. To clear this error, take out the media card.
Using PhotoCapture Center™ from your PC You can access the media card that is in the media drive (slot) of the DCP from your PC. (See Using the PhotoCapture Center™ from your PC on page 6-1 in Software User’s Guide on the CD-ROM or Using the PhotoCapture Center™ from a Macintosh® (not available for MFC-3240C and MFC-5440CN) on page 8-47 in Software User’s Guide on the CD-ROM.
4 Important information Federal Communications Commission (FCC) Declaration of Conformity (USA only) Responsible Party: Brother International Corporation 100 Somerset Corporate Boulevard Bridgewater, NJ 08807-0911 USA TEL: (908) 704-1700 declares, that the products Product Name: DCP-110C comply with Part 15 of the FCC Rules.
WARNING ■ This DCP has been certified to comply with FCC standards, which are applied to the USA only. A grounded plug should be plugged into a grounded AC power outlet after checking the rating of the local power supply for the DCP to operate properly and safely. ■ For protection against the risk of electrical shock, always disconnect all cables from the wall outlet before servicing, modifying or installing the equipment.
International ENERGY STAR® Compliance Statement The purpose of the International ENERGY STAR® Program is to promote the development and popularization of energy-efficient office equipment. As an ENERGY STAR® Partner, Brother Industries, Ltd. has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.
Important safety instructions 1 2 3 4 5 6 7 8 9 10 11 12 Read all of these instructions. Save them for later reference. Follow all warnings and instructions marked on the product. Unplug this product from the AC power outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. Do not use this product near water. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.
13 14 15 16 Wait until pages have exited the DCP before picking them up. Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in the risk of fire or electric shock. Never spill liquid of any kind on the product. Do not attempt to service this product yourself because opening or removing covers may expose you to dangerous voltage points and other risks and may void your warranty.
Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. © 2004 Brother Industries, Ltd. All rights reserved. Windows and Microsoft are registered trademarks of Microsoft in the U.S. and other countries. Macintosh and TrueType are registered trademarks of Apple Computer,Inc.
5 Troubleshooting and routine maintenance Troubleshooting Error messages As with any sophisticated office product, errors may occur. If this happens, your DCP identifies the problem and displays an error message. The most common error messages are shown below. You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Near Empty One or more of the ink cartridges are running out of ink. Order a new ink cartridge. No Cartridge An ink cartridge is not properly installed. Take out the ink cartridge and put it in again seating it properly. (See Replacing the ink cartridges on page 5-20.) No File The media card in the media drive does not contain a .JPG file. Reinsert the correct media card. No Paper Fed The DCP is out of paper.
Printer jam or paper jam Remove the jammed paper depending on where it is jammed in the DCP. Paper is jammed inside the paper tray 1 Pull the paper tray out of the DCP. Paper Tray 2 Pull out the jammed paper to remove it.
Paper is jammed inside the DCP 1 Remove the Jam Clear Cover. Pull the jammed paper out of the DCP. Jam Clear Cover 2 3 4 Re-insert the Jam Clear Cover. If you can not pull out the jammed paper, lift the scanner cover from the right-hand side of the DCP until it locks securely into the open position. Remove the jammed paper. Scanner Cover If the paper is jammed underneath the print head, disconnect the DCP from the power source so you can move the print head and take out the paper.
5 Lift the scanner cover to release the lock. Gently push the scanner cover support down and close the scanner cover.
If you are having difficulty with your DCP If you think there is a problem with your DCP, check the chart below and follow the troubleshooting tips. The Brother Solutions Center offers latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. DIFFICULTY SUGGESTIONS Printing Difficulties No printout Check the interface cable connection on both the DCP and your computer. One or more ink cartridges are empty. (See Replacing the ink cartridges on page 5-20.
DIFFICULTY SUGGESTIONS Smudged stain at the top center of the printed page. Make sure the paper is not too thick or not curled. (See About paper on page 1-6.) Printing appears dirty or ink seems to run. Make sure you are using the proper types of paper. (See About paper on page 1-6.) Don’t handle the paper until the ink is dry. Stains appear on the reverse side or at the bottom of the page. Make sure the Printer Platen is not dirty with ink. (See Cleaning the DCP printer platen on page 5-19.
DIFFICULTY SUGGESTIONS Software Difficulties Cannot install software or print Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair and reinstall the software. ‘Device Busy’ Make sure the DCP is not showing an error message on the LCD. PhotoCapture Center™ Difficulties Removable Disk does not work properly. a) Have you installed the Windows® 2000 update? If not, do the following: 1. Disconnect the USB cable. 2. Install the Windows® 2000 update.
How to change LCD language You can change the LCD language. 1 2 3 4 5 Press Menu. Press or to select 0.Initial Setup. Press Set. Press or to select 0.Local Language. Press Set. Press or to select your language. Press Set. Press Stop/Exit. How to improve the LCD viewing You can adjust the LCD contrast for a sharper and more vivid display. If you are having difficulty seeing the LCD from your position, try to change the contrast settings for improved viewing. 1 Press Menu. 2 Press or to select 0.
How to improve print quality Cleaning the print head To ensure good print quality, the DCP will regularly clean the print head. You can start the cleaning process manually if needed. Clean the print head and ink cartridges if you get a horizontal line in the text or graphics on your printed pages. You can clean Black only or three colors at a time (Cyan/Yellow/Magenta), or all four colors at once. Cleaning the print head consumes ink. Cleaning too often uses ink unnecessarily.
Checking the print quality If faded or streaked colors and text appears on your output, some of the nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern. 1 Press Ink. 2 Press or to select Test Print. Press Set. 3 Press or to select Print Quality. Press Set. 4 Press Color Start. The DCP begins printing the Print Quality Check Sheet. 5 Follow the instructions given on the sheet to see if the quality is OK.
8 9 10 Press (No) for black or three Start Cleaning? colors with a problem. ▲ Yes ▼ No The LCD shows: Press (Yes). The DCP will start cleaning the print head. After cleaning is finished, press Color Start. The DCP will start printing the Print Quality Check Sheet again and then return to Step 5. Press Stop/Exit. If you still see missing ink in this Print Quality Check Sheet, repeat the cleaning and test print procedures at least five times.
Checking the printing alignment You should rarely need to adjust the printing alignment however, if after transporting the machine your printed text becomes blurred or images become faded then adjustment may need to be made. 1 Press Ink. 2 Press or to select Test Print. Press Set. 3 Press or to select Alignment. Press Set. 4 Press Black Start or Color Start. The DCP begins printing the Alignment Check Sheet.
Checking the ink volume You can check the ink that is left in the cartridge. 1 Press Ink. 2 Press or to select Ink Volume Ink Volume. Press Set. 3 Press or to select the color you want to check. The LCD shows the ink volume. Bk:4 Press Stop/Exit.
Packing and shipping the DCP Whenever you transport the DCP, use the packing materials that came with your DCP. If you do not pack the DCP properly, you could void your warranty. Caution It is important to allow the DCP to ‘park’ the print head after a print job. Listen carefully to the DCP before disconnecting it from the power source to ensure that all mechanical noise has stopped. Not allowing the DCP to complete this parking process may lead to print problems and possible damage to the print head.
3 Lift the scanner cover to release the lock. Gently push the scanner cover support down and close the scanner cover. 4 5 Unplug the DCP from the AC power outlet. Unplug the USB cable or LAN cable from the DCP, if it is connected. Wrap the DCP in the bag and place it in the original carton with the original packing material.
7 Pack the printed materials in the original carton as shown below. Do not pack the used ink cartridges in the carton. 8 Close the carton.
Routine maintenance Cleaning the scanner Lift the document cover. Clean the scanner glass and white plastic above it with isopropyl alcohol on a soft lint-free cloth. Document Cover White Plastic Scanner Cover Clean the glass strip with isopropyl alcohol on a lint-free cloth.
Cleaning the DCP printer platen ■ Be careful not to touch the paper feed star wheels or encoder film. ■ Be sure to unplug the DCP from the AC power outlet before cleaning the printer platen. ■ If ink is scattered on or around the printer platen be sure to wipe it off with a soft, dry, lint-free cloth.
Replacing the ink cartridges Your DCP is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the four cartridges. When the DCP detects an ink cartridge is running out of ink, the DCP will notify you with a message on the LCD. The LCD will inform you which ink cartridge is low or needs replacing. Be sure to follow the LCD prompts to replace the ink cartridges in the correct order.
4 Remove the cartridge covers. Cartridge Cover DO NOT TOUCH Do not touch the area shown in the illustration above. If the cartridge cover comes off when you open the bag the cartridge will not be damaged. 5 Each color has its own correct position. Keep the ink cartridge in an upright position when you insert it into slot. Press down on the ink cartridge until the hook snaps over it. New Ink Cartridge Ink Cartridge Hook 6 7 Lift the scanner cover to release the lock.
If you wait until Ink Empty message is displayed on the LCD, the DCP will automatically reset the ink dot counter. If the Install message is on the display after you have installed ink cartridges, check that the ink cartridges are installed properly. WARNING If ink gets in your eyes, irrigate them with water immediately and call a doctor if you are concerned.
Caution ■ Do not remove ink cartridges if you do not need to replace them. If you do so, it may reduce the ink quantity and the DCP will not know the quantity of ink left in the cartridge. ■ Do not touch the cartridge insertion slots. If you do so, the ink may stain your skin. ■ If ink stains your skin or clothing, wash with soap or detergent immediately.
A Appendix On-screen programming Your DCP is designed to be easy to use with LCD on-screen programming. User-friendly programming helps you take full advantage of all the menu selections your DCP has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your DCP. All you need to do is follow the instructions as they guide you through the menu selections and programming options.
Menu Mode Access the menu Scroll through the current menu level Accept an option Go to the next menu level Exit the menu You can access the menu mode by pressing Menu. When you enter the menu, the LCD scrolls. 1.Copy .... 2.PhotoCapture 0.Initial Setup You can scroll more quickly through each menu level by pressing the arrow for the direction you want: or . Select an option by pressing Set when that option appears on the LCD. The LCD will then show the next menu level.
Select Set to exit to accept Select Main Menu Submenu Menu Selections Options Descriptions Page 1.Copy 1.Paper Type — Plain Inkjet Glossy Transprncy Sets the type of paper in the paper tray. 2-12 2.Paper Size — Letter Legal A4 A5 4"x6" Sets the size of the paper in the paper tray. 2-13 3.Quality — Best Normal Fast Selects the Copy resolution for your type of document. 2-13 4.Brightness — - + + + + + Adjusts the brightness. 2-14 5.
Main Menu Submenu Menu Selections Options 1.Copy (Continued) 6.Color Adjust 1.Red R:R:R:R:R:- 2.Green 2.PhotoCapture Descriptions Page + + + + + Adjusts the amount of Red in copies. 2-15 G:G:G:G:G:- + + + + + Adjusts the amount of Green in copies. 3.Blue B:B:B:B:B:- + + + + + Adjusts the amount of Blue in copies. 1.Print Quality — Normal Photo Selects the print quality. 3-9 2.
Main Menu Submenu Menu Selections Options Descriptions Page 2.PhotoCapture (Continued) 5.True2Life True2Life:On True2Life:Off 1.White Balance + + + + + Adjusts the hue of the white areas. 3-11 2.Sharpness + + + + + Enhances the detail of the image. 3.Color Density + + + + + Adjusts the total amount of color in the image. 3.Print Reports 6.Cropping — On Off Crops the image around the margin to fit the paper size or print size.
Main Menu Submenu Menu Selections Options Descriptions Page 0.Initial Setup 1.Date/Time — — Puts the date and time in your DCP. See Quick Setup Guide 2.LCD Contrast — Light Dark Adjusts the contrast of the LCD. 5-9 0.Local Language — English French Allows you to change the LCD Language for your country. See Quick Setup Guide The factory settings are shown in Bold.
S Specifications Product description General Memory Capacity 8 MB Paper Tray 100 Sheets 20 lb (75 g/m2) Printer Type Ink Jet Print Method Piezo with 74 x 5 nozzles LCD (Liquid Crystal Display) 16 characters x 1 line Power Source 100 - 120V AC 50/60Hz Power Consumption Off Mode: Standby: Operating: Average 3 W Average 7.5 W Average 18 W Dimensions 5.3 inch (135 mm) 14.2 inch (361 mm) 14.7 inch (373 mm) 12.7 inch (322 mm) 13.6 inch (345 mm) 15.7 inch (400 mm) 17.
Print media Paper Input Paper Tray ■ Paper type: Plain paper, inkjet paper (coated paper), glossy paper*2, transparencies*1*2 and envelopes ■ Paper size: Letter, Legal*3, Executive, A4, A5, A6, JIS_B5, envelopes (commercial No.10, DL, C5, Monarch, JE4), Photo card, Index card, Post Card. For more details, see Paper type and size for each operation on page 1-8. ■ Maximum paper tray capacity: Approx.
PhotoCapture Center™ Available Media CompactFlash® (Type I only) (Microdrive™ is not compatible) (Compact I/O card such as Compact LAN card and Compact Modem card are not supported.) SmartMedia® (3.
Scanner Color/Monochrome Yes/Yes TWAIN Compliant Yes (Windows® 98/98SE/Me/2000 Professional/XP) Mac OS® 8.6 - 9.2/Mac OS® X 10.2.
Printer Printer Driver Windows® 98/98SE/Me/2000 Professional and XP driver supporting Brother Native Compression mode and bi-directional capability Apple® Macintosh® QuickDraw® Driver For Mac OS® 8.6 - 9.2/Mac OS® X 10.2.
Computer requirements Minimum System Requirements Processor Minimum Speed Minimum RAM Pentium II or equivalent 32 MB 64 MB 2000 Professional 64 MB 128 MB XP*2 128 MB Computer Platform & Operating System Version Windows® *1 Operating System Apple ® Macintosh® Operating System 98, 98SE Me OS® Mac 8.
Consumable items Ink The DCP uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly.
Index A E Accessories and supplies ....... ii Envelopes ......................... 1-10 Error messages on LCD ..... 5-1 Ink Empty ......................... 5-1 No Paper Fed ................... 5-2 Out of Memory ................. 5-2 Unable to Change ............ 5-2 Unable to Clean ............... 5-2 Unable to Init. ................... 5-2 Unable to Print ................. 5-2 Unable to Scan ................ 5-2 B Brother accessories and supplies .... ii Brother numbers ...................
cropping ......................... 3-13 default settings ................. 3-9 DPOF printing .................. 3-8 Memory Stick® .................. 3-1 PhotoCapture key ............ 3-3 printing images ................. 3-6 printing Index .................... 3-5 quality ............................... 3-9 scan to card .................... 3-14 SecureDigital™ ................. 3-1 SmartMedia® .................... 3-1 specifications ....................S-3 xD-Picture Card™ .............
EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications.
Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807–0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, CANADA H9B 3H6 ® Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and Canada only. We cannot recommend using them overseas because the power requirement of your Digital Copier/Printer may not be compatible with the power available in foreign countries.
