© 1999 Brother Industries, Ltd.
Pan European Approvals Information Your Brother Fax-515/525DT has been granted a Pan European Approval via KCS in the Netherlands. The machines are designed to interwork with the basic network functions of the following countries telecoms networks within the scope of the approval. Austria/Belgium/Denmark/Finland/France/Germany/Greece/Ireland/Italy/Luxembourg/ Netherlands/Norway/Portugal/Spain/Sweden/Switzerland/United Kingdom.
WARNING! Miscellaneous approval conditions Any marking or certification of your fax machine to harmonised European “CE Mark” requirements for EMC (Electromagnetic Compatibility), and for user safety according to the European LVD (Low Voltage Directive), ARE NOT indicative of approval for connection to public telecommunications lines in a country other than that in which the equipment is approved.
i Table of Contents 1 Introduction 2 Installation 3 4 On-Screen Programming Initial Setup Using This Manual ................................................................................. 1 Finding Information .............................................................................. 1 Symbols Used In This Manual .............................................................. 2 About Fax Machines ..............................................................................
ii TABLE OF CONTENTS 5 Setup Receive Entering Text .................................................................................. 29 Inserting spaces .............................................................................. 30 Making corrections ......................................................................... 30 Repeating letters ............................................................................. 30 Special characters and symbols ..............................................
TABLE OF CONTENTS 6 Setup Send 7 8 Setup Quick-Dial Numbers Telephone (Voice) Operation Polling .................................................................................................... 49 Secure Polling ................................................................................. 49 Setup for Polling Receive ............................................................... 49 Setup for Polling Receive with Secure Code ................................. 50 Setup Delayed Polling Receive ...
iv TABLE OF CONTENTS 9 Message Manager (Only for FAX-525DT) 10 11 Printing Reports Important Information On Hook Dialling ................................................................................ 71 Answering Calls with the Speakerphone (Only for FAX-525DT) ..... 72 Tel Key (Only for FAX-515) .............................................................. 72 Message Manager Mode ..................................................................... 73 Flexible Memory Settings (Message Store) ...
TABLE OF CONTENTS 12 Troubleshooting and Maintenance Troubleshooting .................................................................................... 91 13 Specifications Error Messages ................................................................................... 91 Other Problems ................................................................................... 94 Recording Paper Jam ......................................................................
vi TABLE OF CONTENTS
1 C H A P T E R O N E Introduction Using This Manual Thank you for purchasing a Brother fax machine (FAX). This machine has been designed to be simple to use, with LCD screen prompts to guide you through functions. However, you can use your machine to its fullest potential by taking a few minutes to read this manual. Additionally, your machine has a Help Key. Press Help or Help/ Memory to print a list of basic operational steps and functions.
2 CHAPTER ONE Symbols Used In This Manual Note or additional information. The machine would be damaged or would not work correctly if this is not observed. Warning. Damage can result if this is not observed. About Fax Machines If you’re a first-time fax machine user, fax operation might seem a little mysterious. You’ll soon get used to the unusual fax tones on your phone line, and be able to send and receive faxes easily.
INTRODUCTION When your fax machine is in FAX/TEL (F/T) mode, it answers with a short beep. After this beep, the fax machine listens for CNG tones, and, if heard, it will respond with receiving tones. The fax “handshake” is the time in which the sending machine’s CNG tones and the receiving machines “chirps” overlap. This must be for at least 2 to 4 seconds, so the fax machines can understand how each is sending and receiving the fax.
4 CHAPTER ONE FAX-515 Control Panel Overview FAX - 515 Set Mode Resolution Menu Verify Tel - Index Help Caller ID A BC DE F R GH I J KL MNO Redial/Pause PQRS TUV WXYZ Mute/Speed Dial 1 2 3 4 01 02 03 04 05 06 07 08 09 10 St op Copy Star t 7 8 9 10 Tel Tone 5 6 1 Mute/Speed Dial Lets you put calls on hold. Also, lets you dial stored phone numbers by pressing a two-digit number.
INTRODUCTION 17 16 15 18 19 14 FAX - 515 Set 13 12 Mode Resolution Menu Verify Tel - Index Help Caller ID A BC Mute/Speed Dial 11 DE F R GH I J KL MNO Redial/Pause PQRS T UV WXYZ 01 02 03 04 05 06 07 08 09 10 St op Copy Star t Tel Tone 11 Help Prints a quick reference Help List. 12 Tel-Index Lets you look up numbers stored in the dialling memory. 13 Verify Lets you print the Transmission Verification Report for your last transmission.
6 CHAPTER ONE FAX-525DT Control Panel Overview FAX - 525DT Record Erase Play DT MODE Set Mode Resolution Menu Verify Tel - Index Help/Memory Caller ID A BC Mute/Speed Dial 1 2 3 4 R GH I J KL MNO Redial/Pause PQRS TUV WXYZ 02 03 04 05 06 07 08 09 10 St op Copy 11 Star t Tone 6 FWD 5 6 7 1 Mute/Speed Dial Lets you put calls on hold. Also, lets you dial stored phone numbers by pressing a two-digit number.
INTRODUCTION 25 26 24 23 22 20 19 18 17 16 15 21 FAX - 525DT Record Erase Play 14 13 DT MODE Set Mode Resolution Menu Verify Tel - Index Help/Memory Caller ID A BC DE F R GH I J KL MNO Redial/Pause PQRS TUV WXYZ Mute/Speed Dial 01 02 03 04 05 06 07 08 09 10 St op Copy Star t Speaker Phone Tone RWD FWD 13 Tel-Index Lets you look up numbers stored in the dialling memory. 14 Verify Lets you print the Transmission Verification Report for your last transmission.
8 CHAPTER ONE
9 2 C H A P T E R T W O Installation Packing List Make sure you have the following items: Document support Telephone handset Telephone line cord One roll of Brother Therma PLUS recording paper (Starter roll 10m) (Example for U.K.) Handset curled cord Paper Guide Owner’s manual Brother start card Whenever you transport the machine, use the packing materials that came with your machine and pack the machine correctly.
10 CHAPTER TWO Choosing a Location Place your fax machine on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the machine near a telephone jack and a standard, grounded power outlet. Avoid placing your machine in a high-traffic area. Do not place near heaters, air conditioners, water, chemicals or refrigerators. Do not expose the machine to direct sunlight, excessive heat, moisture or dust.
I N S TA L L AT I O N Legal and safety requirements Telecommunication Authorities (P.T.T.s) require that this product is manufactured specifically for the country into which it is originally imported for sale by Brother. Brother advises that this product may not function correctly and does not offer any warranty should this product be used on any other public exchange equipment other than that of the original country of sale.
12 CHAPTER TWO ■ When you use 210mm recording paper roll size... There are two different types of recording paper roll size (216mm/ 210mm). If you use 210mm recording paper roll size, please set recording paper after attaching the paper guides as below. Paper Guide Paper Guide Setting position The recording paper roll size for your fax machine is limited to a diameter of 70mm. 4 Raise the paper enough to pass it over the until it feeds out the front of the machine. Make sure there is no slack.
I N S TA L L AT I O N 5 Pull down the blue lever and close the cover. Connect the handset Connect the curled handset cord to the bottom of the handset and the side of the fax machine. . LINE EXT . EXT (Example for U.K.) Telephone line cord PC I/F LINE EXT. Handset curled cord F PC I/ *PC I/F jack is for use with the Brother MFL Pro for Fax option. If you have not purchased this option then ignore this part.
14 CHAPTER TWO Connect the Power Cord When you connect the power, the screen displays 01/01 00:00 FAX. NOTICE: 1) This fax must be earthed using a 3-pin plug. 2) Since the machine is earthed through the power outlet, you can protect yourself from potentially hazardous electrical conditions on the telephone network by keeping the power to your machine on when you connect it to a telephone line.
I N S TA L L AT I O N IMPORTANT: The PC interface is a SELV (Safety Extra Low Voltage) port as defined in EN41003. It must only be connected with a SELV circuit; only the MFL Pro for Fax cable kit (available in an option pack), satisfies this requirement. Attach the document support. Attach the document support as shown in the illustration below. Document support PC I/F LINE EXT. Multi-Line Connections (PABXs) Most offices use a central telephone system.
16 CHAPTER TWO Ringer Equivalence Number (REN) This equipment has a REN value of 1. A BT line has a “bell ringing” capacity, or REN, of 4. This means that adding downstream-connected extension telephones and/or extension bells to a total REN of greater than 4 may cause a reduction in the bell volume. In extreme cases, it may cause the auto-answer facility of the machine to fail. Therefore, up to three additional extension telephones (each assuming a REN of 1), may be connected downstream of your machine.
I N S TA L L AT I O N Using Extension Telephones It may be that your premises are already wired with parallel extension telephones, or you intend to add extension telephones to your line, in addition to your machine.
18 CHAPTER TWO Connecting an External Telephone Answering Device (TAD) Connections 1 You may connect an external TAD to your machine, as shown below. PC I/F LINE EXT. TAD TAD (Example for U.K.) 2 Set the number of rings to one or two on your external TAD. (The fax machine’s Ring Delay setting does not apply.) 3 Record the outgoing message on your external TAD (see below). 4 Set the external TAD to answer calls. 5 Set MESSAGE STORE (Function menu 8-1) to VOICE:EXT.
I N S TA L L AT I O N 3 End your message by giving your Remote Activation Code for people sending manual faxes. For example: “After the beep, leave a message or send a fax manually by pressing 51.” Please note that some faxes that are sent manually cannot be received automatically because some fax machines do not send a fax tone in manual mode. In these cases you must inform callers that they must enter the remote activation code to send a fax.
20 CHAPTER TWO Connecting an External Telephone Your machine is equipped with a handset that you can use as a regular phone. However, you can also connect a separate telephone to your machine, as shown below. PC I/F LINE EXT. (Example for U.K.) External Telephone DECT cordless phone Extension Telephone Whenever this external phone (or TAD) is in use, the screen displays EXT. TEL IN USE, and, if the fax handset is lifted, an alarm sounds.
3 C H A P T E R T H R E E On-Screen Programming User-Friendly Programming See “Using This Manual” chap. 1 We have designed your fax machine with on-screen programming and a Help key. User-friendly programming helps you take full advantage of all the functions your machine has to offer. Since your programming is done on the LCD, we created step-by-step on-screen prompts to help you program your machine.
22 CHAPTER THREE Alternating Displays The LCD sometimes alternates between the currently selected option, and a help message giving brief instructions about how to proceed. The display you’ll probably see most often is shown below, showing you that when you place a document in the feeder, you can either dial a number to send it as a fax or press the copy key to make a copy of the document. FAX: NO.
ON-SCREEN PROGRAMMING 2. SETUP RECEIVE Function Description Factory Set Chapter 1. RING DELAY Number of rings before the machine answers in F/T, FAX or TAD (Message Manager) mode. RING DELAY:02 5 TOLL SAVER:OFF (FAX-525DT Only) 2. F/T RING TIME Sets the time for “F/T pseudoring” in F/T mode. 30 5 3. FAX DETECT Receive fax messages without pressing the Start key. ON 5 4.
24 CHAPTER THREE 4. CANCEL JOB Function Description Factory Set Chapter Cancel a delayed fax or polling job. 5, 6 5. INTERRUPT Function Description Factory Set Chapter Send a fax now, even if you have the machine set to send a fax later, or if you have it set for Polling. 6 6. SET QUICK-DIAL Function Description Factory Set Chapter 1. ONE-TOUCH DIAL Dial numbers stored in memory by pressing only one key. -- 7 2.
ON-SCREEN PROGRAMMING 8. SETUP TAD (FAX-525DT Only) Function Description Factory Set Chapter 1. MESSAGE STORE Select if memory will store fax, voice or both. DOC:OFF VOICE:ON 9 2. BACKUP PRINT Automatically prints a copy of faxes received into memory. ON 9 3. OGM Select/Record outgoing message. TAD MESSAGE 5, 9 4. ICM MAX.TIME Select maximum length of incoming messages. 35 seconds 30 seconds (For Ireland) 5. ICM REC.MONITR Select ON or OFF for ON voice messages as they come in. 9 9 6.
26 CHAPTER THREE
4 C H A P T E R F O U R Initial Setup Getting Started Setting the Dialling Mode (Tone/Pulse) Your machine is initially set to TONE. If you are using a PULSE dial line, you can change the setting to PULSE by following the steps below. 1 Press Menu, 1, 1. The screen prompts you to select TONE or PULSE. DIALLING:TONE DIALLING:PULSE 2 Use Z or X to select the dialling mode. 3 Press Set when the screen displays the dialling mode you want. 4 Press Stop to exit.
28 CHAPTER FOUR 1 Press Menu, 1, 2. The screen prompts you to enter the year. ENTER YEAR:XX 2 Enter the last two digits of the year. The screen displays your entry. 3 Press Set. The screen prompts you to enter the month. ENTER MONTH:XX 4 Enter two digits for the month (for example, enter 09 for September, or 10 for October). The screen displays your entry. 5 Press Set. The screen prompts you to enter the day. ENTER DAY:XX 6 Enter two digits for the day (for example, 06).
INITIAL SETUP 1 Press Menu, 1, 3. The screen prompts you to enter your fax number. FAX: 2 Enter your fax number (up to 20 digits). The screen displays your entry. See “Entering Text” in this chapter 3 Press Set. The screen prompts you to enter your name or your company name. NAME: 4 Use the dial pad to enter your name (up to 20 characters). (You can use the following chart to help you enter letters.) 5 Press Set to confirm. 6 Press Stop. The screen returns to the date and time.
30 CHAPTER FOUR Inserting spaces If you want to enter a blank space, press X twice. Making corrections If you entered a letter incorrectly and want to change it, press Z to move the cursor after the last correct letter. Then press Stop; all letters after the cursor are deleted. Re-enter the correct text and/or digits. Repeating letters If you need to enter a character assigned to the same key as the previous character, press X to move the cursor to the right.
INITIAL SETUP PABX and TRANSFER Your machine is initially set to be connected with PSTN (Public Switched Telephone Network) lines. However many offices use a central telephone system or Private Automatic Branch Exchange (PABX). Your fax can be connected to most types of PABX. You can gain access to the outside line from your fax connected to PABX by just pressing R. You can transfer a call to another extension by pressing R.
32 CHAPTER FOUR 2 Press Z or X to select Summer Time to gain an hour or Winter time to lose an hour. 3 Press Set. 4 Press 1 to change to Winter Time or Summer Time––OR––Press 2 to exit without changing. Setting the Speaker Volume You can adjust the speaker volume when your machine has dialled (onhook dialling) and the line is connected––OR––after pressing Speaker Phone (FAX-525DT only). You can turn the volume OFF or you can select a volume level. or to adjust the volume level.
INITIAL SETUP Memory Storage Your machine is equipped with an internal battery that will keep the date and time information for up to about 15 hours after power has been cut off. After that time, the date and time will be lost and you will have to reenter the information. In the event of a power failure, all settings in the INITIAL SETUP, SETUP RECEIVE, SET QUICK-DIAL and SETUP TAD functions are stored permanently except POLLING RX.
34 CHAPTER FOUR
5 C H A P T E R F I V E Setup Receive Basic Receiving Operations Select Answer Mode Manual––You must answer all calls yourself. If you hear fax tones, press Start or key 5 1 from an extension phone to begin receiving the fax, then hang up. Fax Only––The machine automatically answers every call as a fax call. You cannot receive a voice call, but you can dial out and make a voice call. See “F/T (Fax/ Tel) Mode Only” in this chapter F/T––The machine automatically answers every call.
36 CHAPTER FIVE NGT (For FAX-515)––This is the Night Mode setting. The fax machine receives incoming fax calls without ringing. In case of a voice call, the fax machine does not ring and it doesn’t receive the voice call. The caller hears fax tones after few rings. NGT (For FAX-525DT)––If you set the receiving mode to Night, DT MODE key is automatically turned on. The fax machine receives incoming fax calls without ringing.
SETUP RECEIVE To select or change your Answer Mode 1 Press Mode. The screen displays your current selection. The options on the FAX-515 are: FAX ONLY FAX/TEL TAD:ANSWER MACH. MANUAL NIGHT The options on the FAX-525DT are: FAX ONLY FAX/TEL MANUAL NIGHT Or, if TAD Mode is switched ON by pressing (DT Mode Key), it overrides your Answer Mode Setting, so the display shows: TAD:MSG MGR 2 Continue to press Mode until your new selection appears.
38 CHAPTER FIVE See “Operation from an External or Extension Telephone” and “For F/T (Fax/Tel) Mode Only” in this chapter Setting the Ring Delay The Ring Delay setting determines the number of times the machine rings before it answers. 1 2 3 4 Press Menu, 2, 1. If you have a FAX-515, go to Step 4. Press Z or X to select RING DELAY. Press Set. Press Z or X to select how many times the line rings before the machine answers. 5 Press Set when the screen displays your selection. 6 Press Stop to exit.
SETUP RECEIVE IMPORTANT! This machine does not re-generate ringing conditions to any extension telephones. Any such extension telephones will only ring during the period set on ring delay. Recording the Fax/Tel Outgoing Announcement (F/T MESSAGE) (Only for FAX-525DT) This is the announcement played by your machine (not an external TAD) when someone calls and your machine is set to F/T mode. Although callers hear your announcement, they cannot leave a message.
40 CHAPTER FIVE In case Fax Detect does not work, because of a poor phone line connection, just press Start or press the Activation Code 5 1. 1 2 3 4 Press Menu, 2, 3. Use Z or X to select ON, SEMI or OFF. Press Set when the screen displays your selection. Press Stop to exit. If you’ve set the feature to ON, but your machine doesn’t automatically connect a fax call when you lift an external or extension phone handset, press 5 1. At the machine, lift the handset and press Start.
SETUP RECEIVE For F/T (Fax/Tel) Mode Only When the machine is in F/T mode, it will use the F/T Ring Time (F/T pseudo-ringing) to alert you to a voice call. If you’re at the machine, you can lift the handset to answer. If you’re at an extension phone, you’ll need to lift the handset during the F/T Ring Time and press # 5 1 between the F/T pseudo-rings. If no one is on the line, or if someone wants to send you a fax, send the call back to the machine by pressing 5 1.
42 CHAPTER FIVE Changing Remote Codes Remote Codes might not work with some telephone systems. The preset Activation Code is 5 1. The preset Deactivation Code is # 5 1. The present Activation Voice Code is 8 1. If you are always disconnected when accessing your external TAD remotely, try changing the Activation Code from 5 1 to and the Deactivation Code from # 5 1 to 1 1 1. You cannot use the same number for the Activation Code, the Deactivation Code and Activation Voice Code.
SETUP RECEIVE Caller ID (Caller IDentification) Caller ID is a telephone service that allows the subscriber to see a display of the caller’s phone number as the telephone rings. It is a fast way to screen your calls. You can respond quickly to calls you missed, because Caller IDs are received and stored in your machine’s memory. In addition to the standard Caller ID features, you can select a Caller ID and have your machine dial the number for you.
44 CHAPTER FIVE How Does Caller ID Work? The Caller ID Appears on the Display When Your Telephone Rings As your telephone rings, the display shows you the caller’s phone number. Once you pick up the handset, the caller’s ID disappears. You will see up to the first 16 characters of the number on the display. Helpful Hints ■ If “# UNAVAILABLE” appears on the display, it means that the call came from outside your caller ID service area.
SETUP RECEIVE Selecting a Caller ID from the Memory for Call Reply You can display the caller IDs that are stored in the memory and select the caller you want your machine to dial. Call Reply is a convenient feature whereby your Brother fax can dial back a voice/fax call “onhook” to the opposite party associated with a Caller ID number which has been captured into memory. This saves you from having to copy and dial back to that number manually. 1 Press Caller ID (Set for Ireland).
46 CHAPTER FIVE To Activate Certain Network Services When Using Call Reply It may be desired (in order to activate certain network services), to insert a special prefix to be dialled in front of the Caller ID number when using the Call Reply feature. Some examples of such network services are : * Your outgoing Caller ID withheld The required prefix, typically three to six digits (including # and symbols) in length, may be inserted after displaying the desired Caller ID in step 2 on the previous page.
SETUP RECEIVE Clearing the Caller IDs Stored in Memory (Only for FAX-525DT) For the most effective use of the machine’s memory, it is recommended that you should clear the Caller IDs stored in the machine’s memory. 1 Press Erase when the display shows the number. 2 Press 1 to erase. Press 2 to exit. Printing the Caller ID List 1 Press Caller ID (Set for Ireland). 2 Press Start.
48 CHAPTER FIVE BT Call Sign (For U.K. Only) This machine feature lets you use the BT Call Sign subscriber service which allows you to have at least two separate telephone numbers on one phone line. Each phone number has its own distinctive ringing pattern, so you know which phone number is ringing. This is one way you can have a separate phone number for your machine.
SETUP RECEIVE Polling Polling is the process of retrieving faxes from another machine. You can use your machine to “poll” other machines, or you can have someone poll your machine. All parties involved in polling need to set up their machines to accommodate polling. When someone polls your machine to receive a fax, they pay for the call; if you poll someone’s fax machine to receive a fax, you pay for the call. (See “Setup for Polling Transmit” in chapter 6.
50 CHAPTER FIVE Setup for Polling Receive with Secure Code You need to make sure you are using the same ID number as the other party. 1 Press Menu, 2, 5. The screen displays POLLING:STANDARD SELECT { } & SET 2 Press Z or X to choose SECURE. 3 Press Set. 4 Enter a four-digit number. This is the same as the security code of the fax machine you are polling. 5 Press Set. ENTER FAX NO. THEN PRESS START 6 Enter the fax number you are polling. 7 Press Start.
SETUP RECEIVE Setup Delayed Polling Receive You can set your machine to begin Polling Receive at a later time. 1 Press Menu, 2, 5. The screen displays POLLING:STANDARD SELECT { } & SET 2 Press Z or X to choose TIMER. 3 Press Set. 4 The screen prompts you to enter the time you want to begin polling. SET TIME=15:25 5 Enter the time (in 24-hour format) you want to begin polling. For example, enter 21:45 for 9:45 PM. 6 Press Set. The screen prompts you to enter the fax number you are polling.
52 CHAPTER FIVE 4 If you selected STANDARD, the screen prompts you to enter the fax number you want to poll, and then to press Start. ENTER FAX NO. THEN PRESS START • If you selected SECURE, enter a four-digit number and press Set. • If you selected TIMER, enter the time (in 24-hour format) you want to begin polling and press Set. 5 Specify the destination fax machines, which you wish to poll by using One Touch, Speed Dial or a Group. 6 Press Start.
SETUP RECEIVE Setting PC Interface Mode (Only for FAX-525DT with Multi-Function Link Pro for Fax option) If you connect your machine to your PC, you can receive faxes into your PC. See the Quick Start Guide to set up for Multi-Function Link for Fax. After completing the setup for Multi-Function Link Pro for Fax, you can select PC INTERFACE Mode (PC PRIORITY/PC RECEIVE ONLY/ FAX RECEIVE ONLY) for routing incoming faxes. 1 Press Menu, 2, 6. The screen displays: 6.
54 CHAPTER FIVE If you get a “Memory Full” message while you are scanning the first page, press Stop and restart to make a single copy. If the “Memory Full” message appears while scanning subsequent pages, you can press Copy to copy the portion that is in memory, or press Stop to cancel. To restart the copy job using less memory, press Copy for stacked copies.
6 C H A P T E R S I X Setup Send Before You Begin ■ Documents must be between 14.8 and 21.6 cm wide, and 15 and 60 cm long. Your fax machine can only scan an image 20.8 cm wide, regardless of how wide the paper is. ■ Make sure you insert documents face down, top edge first. ■ Adjust the paper guides to fit the width of your document. Paper guides ■ The automatic document feeder (ADF) can hold up to 10 pages, See “Resolution” in this chapter feeding each one individually through the fax machine.
56 CHAPTER SIX ■ DO NOT use • curled paper • wrinkled paper • folded paper • ripped paper • paper with staples • paper with paper clips • paper with paste • paper with tape attached. ■ DO NOT use • cardboard • newspaper, or fabric. ■ DO NOT use • paper on which correction fluid has been used ■ Make sure documents written with ink are completely dry. Manual Transmission Manual transmission lets you hear the dial tone, ringing and fax receiving tones before sending the fax.
SETUP SEND Basic Sending Operations Contrast If your document is very light or very dark, you might want to set the contrast accordingly. Use LIGHT to send a light document. Use DARK to send a dark document. 1 2 3 4 Insert the document, face down, in the feeder. Press Menu, 3, 1. Use Z or X to select AUTO, LIGHT, or DARK. When the screen displays your selection, press Set. The screen displays: ACCEPTED NEXT 1.YES 2.
58 CHAPTER SIX Advanced Sending Operations Overseas Mode After you send a fax using this feature, the feature turns itself off. 1 Insert the document. 2 Press Menu, 3, 3. 3.OVERSEAS MODE 3 Press Z or X to select ON (or OFF). 4 Press Set when the screen displays your selection. The screen displays ACCEPTED NEXT 1.YES 2.NO 5 Press 1 if you want to select additional settings. The display returns to the Setup Send menu––OR––Press 2 if you are finished choosing settings and go to Step 6.
SETUP SEND Delayed Transmission (Timer) You can use this function to send a fax up to 24 hours later. 1 Insert the document in the feeder. 2 You can press Help/Memory to use memory transmission––OR–– leave the document in the feeder to be scanned at the specified time. 3 Press Menu, 3, 4. 4 Enter the time you want the fax to be sent, in 24-hour format (for example, enter 19:45 for 7:45 PM). 5 Press Set. The screen displays ACCEPTED NEXT 1.YES 2.NO 6 Press 1 if you want to select additional settings.
60 CHAPTER SIX Next-Fax Reservation Even if your fax is receiving another fax, you can set your machine to send your fax next. This way, you don’t have to wait for it to finish sending or receiving the other fax. You can dial this fax call manually, or by using Redial, One Touch or Speed dialling. (When you use One Touch Dial or Speed Dial only the memory location––not the name of the person you’re calling––is displayed.) 1 Insert the documents in the feeder.
SETUP SEND Setup for Polling Transmit Polling Transmit is when you set up your fax machine to wait with a document so another fax machine can retrieve it. 1 Place document to be retrieved in feeder. 2 Press Menu, 3, 5. 3 The screen displays POLLING:STANDARD SELECT { } & SET 4 Press Z or X to choose STANDARD. 5 Press Set. The screen displays ACCEPTED NEXT 1.YES 2.NO See “Interrupting Timer and Polling Transmit Jobs” in this chapter 6 Press 1 if you want to select additional settings.
62 CHAPTER SIX 6 Enter a four-digit number. 7 Press Set. The screen displays ACCEPTED NEXT 1.YES 2.NO 8 Press 1 if you want to select additional settings. The display returns to the Setup Send menu––OR––Press 2 if you are finished choosing settings and go to Step 9. 9 Press Start and wait for the fax to be polled. Cancelling a Scheduled Job You can cancel tasks you’ve scheduled such as Timer or Polling Transmit. 1 Press Menu, 4. Any waiting jobs appear on the display.
SETUP SEND 5 Press Start. 6 After the transmission is finished, return the first document to the feeder. 7 Press Menu, 5 to restore the timer. If you set Timer or Polling Transmit using Help/Memory (that is, if you have already scanned the document into the machine’s memory and will send it from there), you don’t have to interrupt to send a fax or make a copy.
64 CHAPTER SIX
7 C H A P T E R S E V E N Setup Quick-Dial Numbers Storing Numbers for Easy Dialling You can set up your machine to do two or three types of easy dialling: One Touch, Speed Dial and Groups for Broadcasting of faxes. Storing One Touch Dial Numbers See “One Touch Dialling” chap. 8 You can store 10 fax/phone numbers that you can dial by pressing one key. You can also store names with these numbers. When you press a One-Touch key, the screen displays the name or number as the call is dialled.
66 CHAPTER SEVEN 7 Press Set. 8 Return to Step 2 to store another One Touch dial number—OR— Press Stop to exit. When you dial a One Touch dial number, the screen displays the name you’ve stored, or, if you haven’t stored a name, the number you’ve stored. Storing Speed Dial Numbers You can store Speed Dial numbers by following the sequence below. There are 50 Speed Dial locations. Even if you lose electrical power, numbers stored in memory will not be lost. 1 Press Menu, 6, 2.
SETUP QUICK-DIAL NUMBERS Changing One Touch and Speed Dial Numbers If you try to store a One Touch or Speed Dial number in a location where a number is already stored, the screen displays the current name stored there, then prompts you to either 1. CHANGE—OR—2. QUIT. 1 Press 1 to change the number stored, or press 2 to exit without making a change. 2 Enter a new number. ■ If you want to erase the whole number, press Stop when the cursor is to the left of the digits.
68 CHAPTER SEVEN 5 To include One Touch or Speed Dial numbers in the Group, enter them as if you were dialling. For example, for One Touch key 05, press One Touch key 05. For Speed Dial location 09, press Mute/ Speed Dial, then press 0, 9 on the dial pad. The LCD shows 05, #09. G01:*05#09_ 6 Press Set. The screen prompts you to enter a name. NAME: ENTER & SET 7 Use the dial pad and the chart on Chapter 4 to enter a name for the group (for example, NEW CLIENTS). 8 Press Set. 9 Press Stop to exit.
8 C H A P T E R E I G H T Telephone (Voice) Operation Making Voice Calls You can use your machine to make voice telephone calls, by dialling manually or by using One Touch or Speed Dial memory. You can use the handset or if you have the FAX-525DT you can use the Speakerphone to make and receive calls. The “full-duplex” digital Speakerphone allows you to operate the phone hands free, or allows more than one person in the room to participate in a two-way phone conversation.
70 CHAPTER EIGHT One Touch Dialling See “Storing One Touch Dial Numbers” chap. 7 1 Pick up the handset—OR—Press Speaker Phone. 2 When you hear a dial tone, press One Touch key of the location you want to call. 3 To hang up, replace the handset—OR—Press Speaker Phone. If you try to use a One Touch location with no number stored in it, you hear a warning sound, and screen displays NOT ASSIGNED. The display returns to normal after 2 seconds.
T E L E P H O N E ( V O I C E ) O P E R AT I O N Mute 1 Press Mute/Speed Dial to put a call on hold. 2 You can put down the handset without disconnecting the call. 3 Pick up the machine’s handset or press Speaker Phone to release the call from hold. Pause Press Redial/Pause to insert a pause between digits to be dialled. If your fax machine is connected to a PABX, you may need to insert an additional number prefix (e.g.
72 CHAPTER EIGHT Answering Calls with the Speakerphone (Only for FAX-525DT) When the machine rings, instead of lifting the handset, press Speaker Phone. Speak clearly, toward the microphone. To end the call, press Speaker Phone. If you have a bad telephone line connection, the other party might hear your voice echoed during the call. Hang up and try the call again—OR— Pick up the handset.
73 9 C H A P T E R N I N E Message Manager (Only for FAX-525DT) Message Manager Mode See “Recording the Message Manager’s Outgoing Message (TAD MESSAGE)” in this chapter Message Manager Mode allows you to store incoming fax and voice messages in a flexible memory. The memory stores 15 minutes of voice messages, or up to 20 pages of fax messages. The actual number of pages stored in memory varies depending on the content and the resolution used.
74 CHAPTER NINE 3. DOC:ON, VOICE:OFF All memory is used to store fax messages—no voice messages will be stored. 4. DOC:OFF, VOICE:ON All memory is used to store voice messages—no fax messages will be stored. Incoming faxes will print on paper. You can use the Paging feature, and retrieve voice messages remotely. 5. DOC:OFF, VOICE:EXT You need an external answering machine connected to the fax machine for this setting. Incoming faxes are not stored in memory, but will print on paper.
M E S S A G E M A N A G E R ( O N LY F O R FA X - 5 2 5 D T ) 4 Press Z or X to select your setting from the list (ON, OFF or EXT). 5 Press Set when the screen displays your selection. 6 Press Stop to exit. Recording the Message Manager’s Outgoing Message (TAD MESSAGE ) Recording the Message Manager’s Outgoing Message (TAD MESSAGE) is the second step you need to follow before you can turn on the Message Manager. Make sure your OGM (Outgoing Message) is less than 20 seconds long. 1 Press Menu, 8, 3.
76 CHAPTER NINE Erasing the Outgoing Message (OGM) 1 Press Menu, 8, 3. 2 Press Z or X to select TAD MESSAGE (or F/T MESSAGE or PAGING MSG.). 3 4 5 6 Press Set when the screen displays your selection. Press Erase. Press 1 to erase the OGM—OR—Press 2 to exit without erasing. Press Stop to exit. Activating Message Manager Mode Press until the screen displays TAD:MSG MGR Message Indicator Message Indicator light flashes when you have voice messages and/or faxes waiting for your review.
M E S S A G E M A N A G E R ( O N LY F O R FA X - 5 2 5 D T ) Playing Voice Messages and Memos Follow the steps below to listen to voice messages and memos. 1 Press Play. Adjust volume by pressing or . All new messages and memos are played in the order they were recorded. The display shows the number of the current message, and the total number of messages. If Caller ID information was received, the machine beeps during the message and displays the Caller ID information for one second.
78 CHAPTER NINE Backup Printing Option When you choose DOC:ON in the Message Manager mode, all incoming fax messages are stored in the available memory for retrieval. To print a backup copy automatically, turn this option on. 1 Press Menu, 8, 2. The screen prompts you to select a setting. BACKUP PRINT:ON SELECT { } & SET 2 Press Z or X to display ON (or OFF). 3 Press Set when the screen displays your selected setting. 4 Press Stop to exit.
M E S S A G E M A N A G E R ( O N LY F O R FA X - 5 2 5 D T ) To erase messages all at once 1 Press Erase. The screen prompts you to choose what kind of messages you want to erase. ERASE ALL VOICE? SELECT { } & SET 2 Press Z or X to select erasing all voice messages (ALL VOICE), all document messages (ALL DOC.), or all messages—both voice and fax—(ALL MSG). 3 Press Set. 4 Press 1 to erase —OR— Press 2 to cancel.
80 CHAPTER NINE 1 2 3 4 5 6 Press Menu, 2, 1. Press Z or X to select TOLL SAVER (or RING DELAY). Press Set when the screen displays your selection. Press Z or X to select ON (or OFF). Press Set. Press Stop to exit. ICM Recording Monitor This feature lets you turn OFF (or ON) the speaker volume for voice messages. When you turn the monitor OFF, you will not hear messages as they come in. 1 2 3 4 Press Menu, 8, 5. Use Z or X to select OFF (or ON). Press Set when the screen displays your selection.
M E S S A G E M A N A G E R ( O N LY F O R FA X - 5 2 5 D T ) When Fax Forwarding is set to ON, your machine dials the fax machine phone number you’ve programmed, and forwards any faxes you’ve received. You cannot use Paging and Fax Forwarding at the same time. Programming a Fax Forwarding Number 1 Press Menu, 8, 6. 2 Press Z or X until the screen displays FAX FORWARD 3 Press Set. The screen prompts you to enter the number of the fax machine where faxes will be forwarded.
82 CHAPTER NINE Programming the Paging Number 1 Press Menu, 8, 6. 2 Press Z or X until the screen displays PAGING 3 Press Set. The screen prompts you to enter your pager number. PAG#: ENTER & SET 4 Enter your paging number up to 20 digits. This is the telephone number which your machine must call. 5 Press Set. 6 Press Stop to exit. You cannot change a Paging number remotely.
M E S S A G E M A N A G E R ( O N LY F O R FA X - 5 2 5 D T ) 5 Press 9 0 to reset the machine when you finish. 6 Hang up. If your fax machine is set to MANUAL mode, you can access the Message Manager remotely by phoning your machine and letting it ring for about 100 seconds. Your fax machine will answer the phone after 100 seconds of ringing, and you then have 30 seconds to enter your Remote Access Code.
84 CHAPTER NINE Remote Control Commands Follow the commands below to access features remotely. When you call the fax machine and enter your Remote Access Code (159 ), the system will signal you with two short beeps to enter a remote control command. Remote control commands Detail Operation Playing voice messages After one long beep, the machine plays ICM and Memo. 1 Z (Skip back) Press 1 while listening to an ICM or Memo to play it again.
M E S S A G E M A N A G E R ( O N LY F O R FA X - 5 2 5 D T ) Retrieving the Memory Status List You can retrieve the Memory Status List from a remote fax machine to see if you have any fax messages. 1 Dial your fax machine’s number. 2 When you hear the beep, immediately enter your Remote Access Code (1 5 9 ). 3 When you hear two short beeps, use the dial pad to press 9 6 1.
86 CHAPTER NINE Changing the Fax Forwarding Number You can change the default setting of your fax forwarding number from a remote fax machine. 1 Dial your fax machine’s number. 2 When you hear the beep, immediately enter your Remote Access Code (1 5 9 ). 3 When you hear two short beeps, use the dial pad to press 9 5 4. 4 Enter the new number of the remote fax machine where you want your fax messages forwarded, and then press # #. You cannot use and # as dial numbers.
10 C H A P T E R T E N Printing Reports FAX Settings and Journal You can print the following lists and reports: 1.XMIT REPORT Choose if Transmission Verification Report is printed after all Faxes sent. 2.JOURNAL Journal lists information about the last 15 (FAX-515), 30 (FAX525DT) incoming and outgoing faxes. TX means Transmit; RX means Receive. 3.QUICK-DIAL Lists names and numbers stored in One Touch and Speed Dial memory, in numerical order. 4.TEL.INDEX QUICK-DIAL Lists (above) alphabetically.
88 CHAPTER TEN 3 Press Start. 4 Press Stop to exit. Transmission Verification (Xmit) Report You can use the Xmit Report as proof that you sent a fax. This report lists the name or fax number of the receiving party, the time and date of transmission, and if the transmission was successful. When the feature is OFF, the report is printed automatically only if there’s an error during transmission. If the report indicates ERROR, send the document again.
11 C H A P T E R E L E V E N Important Information Important Safety Instructions 1 2 3 4 Read all of these instructions. Save them for later reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 5 Do not use this product near water. 6 Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.
90 CHAPTER ELEVEN 11 Do not place anything in front of the machine that will block received faxes. Do not place anything in the path of received faxes. 12 Do not touch a document during printing. 13 Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in a risk of fire or electric shock. Never spill liquid of any kind on the product.
12 C H A P T E R 91 T W E L V E Troubleshooting and Maintenance Troubleshooting Error Messages You may occasionally encounter a difficulty with your machine or telephone line. If this happens, your machine often identifies the problem and displays an error message. The list below explains the most common error messages. CLEAN UP SCANNER The scanner is dirty; clean the white bar and the glass under the bar. Front cover COMM.ERROR A poor quality phone line resulted in a communications error.
92 CHAPTER TWELVE CONNECTION FAIL You have requested a polling call from another party, but the other fax machine is not in Poll Waiting mode. COVER OPEN The cover is not completely closed. CUTTER JAM The fax paper is jammed in the cutter. 1 Unplug the power cord. 2 3 Open the cover. Pull up the blue release lever on the print head unit and raise it. 4 Turn the paper roll forward toward the front of the machine gently to remove the jammed paper.
TROUBLESHOOTING AND MAINTENANCE 3 Close the cover. Front cover MACHINE ERROR XX and PRESS STOP KEY Then contact your Brother dealer for service. NO RESPONSE/BUSY The number you called does not answer or is busy. You may also have reached a number not connected to a fax. Check the number and call again. NOT ASSIGNED You’ve tried accessing a One Touch or Speed Dial location with no number assigned to it. See Chapter 7 “Setup Quick-Dial Numbers”. PAPER ROLL EMPTY The paper roll is empty.
94 CHAPTER TWELVE SCANNER ERROR Try cleaning the white bar and the glass under the bar. If you still get a scanner error, contact Brother dealer for service. Front cover Other Problems Recording Paper Jam If something was placed in front of your fax machine, during printing the recording paper may become jammed. To remove the jammed paper, follow the instruction of CUTTER JAM in this chapter.
TROUBLESHOOTING AND MAINTENANCE Vertical Black Lines When Receiving The sender’s scanner may be dirty. Ask the sender to make a copy to see if the problem is with the sending machine. Try receiving from another fax machine. If the problem continues, contact the Brother dealer for service. Phone Line or Connections Fax Machine Does Not Answer When Called Make sure the machine is in the correct receiving mode for your setup (either FAX, F/T (FAX/TEL) or TAD). Check for dial tone.
96 CHAPTER TWELVE Vertical Black Lines When Sending Use your machine to make a copy. If the copy shows the same problem, the scanner area is dirty. Lift the front cover and check the document path. Clean the scanner’s white pressure bar and the glass under the tape using isopropyl alcohol and a lint-free cloth. Handling Incoming Calls See “For F/T (Fax/Tel) Mode Only” chap.
13 C H A P T E R T H I R T E E N Specifications Type Desktop facsimile transceiver Compatibility ITU-T Group 3 Coding system Modified Huffman (MH) Modem speed 14400/12000/9600/7200/4800/2400; Automatic Fallback (FAX-525DT) 9600/7200/4800/2400; Automatic Fallback (FAX-515) Document input width 148 mm to 216 mm Scanning/Printing width 208 mm Paper roll siz e: width length 210/216 mm (210 mm with Paper Guide) 50 m with standard thermal paper 30 m with Therma PLUS paper Limited to 70 mm diamet
98 CHAPTER THIRTEEN One Touc h dial 10 stations Speed Dial 50 stations Automatic redial 4 times at 2 minute intervals 3 times at 2 minute intervals (Only for Ireland) Speaker type Full Duplex, Digital (FAX-525DT) Monitor (FAX-515) Auto ans wer 1, 2, 3 or 4 rings 2, 3 or 4 rings (Only for Ireland) Comm unication sour ce Public switched telephone network Operating en vironment 5 – 35°C Power sour ce 220 – 240 V AC 50/60 Hz Power consumption Standby: under 5 watts –– Peak: under 110 watts D
99 Glossary ADF (Automatic Document Feed) Refers to the number of pages that can be placed in the document feeder and fed one at a time automatically. Automatic Fax transmission Sending a fax without picking up the handset or pressing Speaker Phone. Backup Print Sets your machine to print a copy of faxes that are received and stored in memory. Beeper The sound the keys make when they are pressed, an error occurs or a document has been received or transmitted.
100 GLOSSARY Grey scale The shades of grey available for copying and faxing photographs. Group number A combination of One Touch and/or Speed Dial numbers that are stored on a One Touch key for Broadcasting. ICM (incoming message) A recorded voice message received into an external answering machine or the FAX-525DT’s digital Message Manager. Interrupt Temporarily puts a waiting job on hold while you perform another operation.
GLOSSARY Pause Allows you to place a 3.5 second delay in the dialling sequence stored on One Touch and Speed Dial numbers. Photo Mode A resolution setting that uses varying shades of grey for the best representation of photographs. Polling The process of a fax machine calling another fax machine to retrieve waiting fax messages. Pulse A form of dialling on a telephone line. Quick-Dial List A listing of names and numbers stored in One Touch and Speed Dial memory, in numerical order.
102 GLOSSARY
103 Index A Activation Code ........................................ 40 Activation Voice Code .............................. 41 Alternating Displays ................................. 22 Answer Mode ........................................... 35 Answering Machine ............................ 18, 73 Assembly .................................................. 11 Automatic Document Feeder (ADF) ........ 55 Automatic Transmission ........................... 56 B Backup Printing ................................
104 INDEX Fax Tones and Handshake .................... 2, 23 Fine (Resolution) ...................................... 57 Flexible Memory Settings (Message Store) .............................................................. 73 Function Mode .......................................... 21 Function Selection Table .......................... 22 G Grey Scale ................................................. 97 Groups ................................................ 59, 67 H Hold .............................
INDEX Remote Call Transfer ................................ Remote Codes (Changing) ....................... Remote Commands .................................. Remote Retrieval ...................................... Reports ...................................................... Resolution ................................................. Ring Delay ................................................ Ring Volume ............................................. 41 42 84 82 87 57 38 32 S Safety Instructions ......
106 INDEX
107 (For FAX-525DT) ➔ MESSAGE MANAGER REMOTE CONTROL ACCESS CARD Check Receiving Status Press 9 7 then for Fax message, press 1. Voice message, press 2. 1 long beep — received messages 3 short beeps — no messages Using Remote Access Code 1 Dial your fax machine phone number from a touch tone phone. 2 Enter your Remote Control Access Code (159 ) after the beep.
108 Changing Remote Access Code Erase All Messages 1 Press Menu, 8, 7. 2 Enter a three-digit number from 000 to Press 9 3. If you hear three beeps, all messages have not yet been heard, and the messages will not be erased. 900. The cannot be changed. Enter Paging press 3. Program Fax Forward Number press 4. Enter the new number of the remote fax machine where you want your fax messages forwarded and then press # #.
Declaration of Conformity We Brother International Europe Ltd.
® This machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support fax machines purchased in their own countries. * Manufactured by Brother Industries (U.K.) Ltd., whose quality system is registered by BSI. BSI Certificate of registration No. FM24218 UK/S.AF/IRE UF0928004 Printed in U.K.
