Service manual

CHAPTER 6 TROUBLESHOOTING
6-4
2. OPERATOR CALLS & SERVICE CALLS
2.1 Operator Calls
An ‘operator call’ which the printer indicates on the LEDs is user recoverable. Identify the
error from the table below and take the corrective action described for each indication to
correct it. The printer automatically recovers from most errors, but it may also be necessary to
reset the printer with the control panel button.
LED
Type of error
Toner
(Yellow
light)
Drum
(Yellow
light)
Paper
(Yellow
blink)
Status
(Red
light))
Remedy
Toner empty Replace the toner cartridge
with a new one.
Cover open
(Front cover)
Close the front cover.
Cover open
(Jam clear cover)
Close the jam clear cover of
the fuser unit.
Paper jam Clear the jammed paper
inside the printer. Press the
panel button if the printer
does not automatically
resume printing.
No paper
(HL-5030)
Load paper into the printer.
Press the go button.
No paper (HL-
5040/5050/5070N)
Load paper into the printer.
No tray 1 Install the tray 1.
(Only when the LT is
installed.)
If the tray 1 is not set
correctly at the time the
paper is to be fed from the
tray 2, the paper feed from
the tray 2 results in fail and
the error message is
displayed. (Except for HL-
5030.)
Manual feed Set the paper on the manual
feed slot or the MP tray.
Memory full Press the go button. (Error
message is displayed.)
Print overrun Press the go button. (Error
message is displayed.)
Clean drum unit Clean the corona wire.
(Refer to Section 3 of
Chapter 5.)