Service manual

HL-5030/5040/5050/5070N SERVICE MANUAL
6-3
1.3 Identify the Problem
If you encounter any printer error or problem, first identify it referring to the chart below, then see the appropriate section.
NOTE:
The following troubleshooting sections contain both the actions which users should take or check and the ones which service technicians should
perform.
StatusLEDisRED
Theprinterdoesnotprint
Theprinterdoesnot
startprinting.
Statusmonitorerror
messageappears.
2.1OperatorCalls
3.1Errormessageinthe
StatusMonitor
Errormessageis
printed.
Theprinterdoesnot
loadpaper
3.2Errormessageprintouts
Turnoffandonthe
printerpowerswitch.
Thesameerrorappears
2.2ServiceCalls
4.1PaperLoading
Problems
5SoftwareSettingProblems
9NetworkProblems
4.2PaperJams
6Malfunctions
Printedimagehasa
problem.
Printoutisnot
correct.
Printedpagehasaproblem.
7ImageDefects
4.3PaperFeeding
Problems
8IncorrectPrintout
Serviceerrorsonly
Serviceerrors
only
Paperjamoccurs.